9
Nov
Last week American opened their new Flagship Check-In service at LAX. From the AA.com website:
At American Airlines Flagship Check-in, you’ll get an exclusive, distinct experience that expedites your check-in process. Benefits include:
• A separate curbside entrance room at the terminal offers drive-up and drop-off convenience
• Access to customer service representatives who can personally assist with your individual travel
requirements, from check-in and baggage check to seat or itinerary changes or you have a choice to use available self-service kiosks
• Immediate access to a designated premium security line, offering you expedited access through security checkpoints
Unlike the Flagship Check-In area at London’s Heathrow airport, AAdvantage Executive Platinum status isn’t enough to get you admitted. It’s only available to First Class customers traveling on a three-class transcontinental or three-class international flight, ConciergeKey members, and Five Star Service customers.
Something else that’s changed is that American has introduced a separate premium check-in area for First and Business class passengers, AAdvantage members with elite status, oneworld elite status members, and customers traveling with PriorityAAcces.
Regular check-in is now located on the west side of the T4 lobby.
I flew out of LAX the other day I was able to use the new premium check-in area and thought it was a great improvement: the lines were short and I was able to clear security in record time.
The regular check-in area hasn’t changed though: the lines were long and it still looks like a refuge camp.
Anyway, I wasn’t able to take a photo of the Flagship Check-In area, so to give you an idea of how it looks, I found some images on Flickr and put together a tour:
American Airlines Flagship Curbside check-in
photo credit: Ed Schipul
Main Lobby
photo credit: dobrych
Passenger drop off
photo credit: lan Light
Flagship Ticketing
photo credit: denn
Flagship bathrooms
photo credit: Till Krech
Flagship TSA screening zone
photo credit: Stephen Carlile
If you’re traveling from LAX and use the Flagship Check-in area, let me know if you take any photos and feel like sharing, I’ll put them up on the site.
Mike said,
The stained glass windows in the restrooms are a nice touch.
aadvantagegeek said,
No expense spared for the Flagship Experience:-)
Jamison said,
http://twitpic.com/7bv1v6
aadvantagegeek said,
@ Jamison – Thanks for the pic! Looks like nobody is getting past that guard without the proper boarding pass:-)
Jamison said,
@aadvantagegeek there was a clipboard wielding lady as well, but she was behind me talking to someone
EVA Airways’ alliance, DOT monitors Twitter & approved AA/QF, American’s Flagship at LAX, TSA trusted traveler, Kevin Spacey, GDSs profit and Asiana expands - Frequently Flying said,
[...] geek was first to report that American Airlines introduced new Flagship Check-in at Los Angeles International Airport with a [...]
BA: Gepäck durchchecken MUC-LHR-LAX-HNL mit Übernachtung LAX said,
[...] Zitat von skywalkerLAX AA Five Star Services is ein bezahlter Premiumservice. Das hat nichts mit Statuskunden zu tun. Was habe ich denn von den AA Five Star Services geschrieben Rambuster meinte den Flagship Check-In (American opens new Flagship Check-In at LAX – AAdvantageGeek) [...]
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