American announces the closing of four Admirals Club locations

Posted on: April 18th, 2012 by: aadvantagegeek

Earlier today, American announced their plans to eliminate 1,200 non unionized jobs to “to achieve the necessary financial savings by implementing sustainable, structural changes that will position our airline to compete and win. Like other workgroups, the ARP workgroup has been tasked with reducing annual employee costs by 20 percent, or $95 million.

That 1,200 people will loose their jobs is obviously more important, but also announced as part of AA’s plans, the closure of five Admirals Club lounges:

Washington Dulles International Airport (IAD), Kansas City International Airport (MCI), Santa Domingo (SDQ) and Panama City (PTY) was based on a comprehensive analysis of American’s current Admirals Club network relative to our future lounge strategy, competitive positioning, facility investments, long-term and operating costs.

IAD, MCI and SDQ Clubs will close effective end of business July 31, 2012. The Panama City (PTY) Club will close end of business June 30, 2012

We expect no reduction in force for Premium Services beyond the impact of the Club closure. All current Premium Services employees will have a position and – in some cases – be eligible for new positions with the new tier system.

The Admirals Club website has been updated with the information.   After the closures, American will have 38 Admirals Club facilities around the world.

For an excellent summary of today’s announcements, go visit Terry Maxon’s blog at the Dallas Morning News

Admirals Club News: Website update and discount code

Posted on: March 16th, 2012 by: aadvantagegeek

Perhaps this is a little inside baseball, but the Admirals Club section at AA.com has been redesigned. It’s much better looking and the content has been reorganized so that now it’s easier to find information (especially if you’re trying to find locations).

Trying to understand lounge access policies is probably one of the main reasons visitors to come to the site. Now they’ll be able to use the new Admirals Club access tool to help them determine whether, where, when they’ll have access to a club.

Here’s a look at the new homepage:

 

New Admirals Club Home Page

 

And a look a the lounge access page:

New Admirals Club Locations Section - Detail

 

Back in January I told you about a discount code to save as much as $100 on a new membership:

Purchase a new annual Admirals Club membership online today and save $100 on the annual membership fee. Use promotion code ACQ112 online and then click the RECALCULATE button to receive the discount.

This offer was set to expire on February 29, but yesterday I heard from a reader (thanks Evan!) that the code is still working. I’m already a member so I wasn’t able to try it myself, so I sent a note to a friend and asked him to give it a try. It worked for him too.

Not sure when this discount will expire, but if you’ve been considering a membership, now is probably a good time to buy.

A quick note: You many have noticed, but there were a few technical difficulties with Boarding Area the last couple of days.  Thanks to the effort of the BA IT team, everything is working again.

I was planning to give away an American Airlines USB card and a free Gogo Wifi code each day this last week, and we had two winners before the website troubles started, so I still have three more cards to give away.   Just to be certain that the Boarding Area server is going to behave,  I’m waiting until Monday to restart the reader giveaway.

Speaking of restarting a reader contest, Lufthansa Flyer is relaunching his ‘My Most Embarrassing Moment As A Tourist’ Contest.   Share your most embarrassing story from the road and you might win an iTunes gift card. If you’re story is too embarrassing to share, at least read some of the stories in the comments section.   There’s some pretty funny stuff there.

Have a great weekend!

Admirals Club Discount Code: save $100 on new membership

Posted on: January 18th, 2012 by: aadvantagegeek

Wink

I received an email with what is supposed to be a targeted Admirals Club discount offer, but I’m already a member of the Admirals Club so I’m not sure how “targeted” it actually is…wink, wink…..

If you have travel plans this year, experience unparalleled service and comfort in an American Airlines Admirals Club lounge.

Escape to an oasis of peace – away from all of the airport hustle and bustle.

Purchase a new annual Admirals Club membership online today and save $100 on the annual membership fee. Use promotion code ACQ112 online and then click the RECALCULATE button to receive the discount. Enjoy personalized service, comfort and exceptional amenities including:

Complimentary house wine, beer and spirits
Complimentary coffee, tea and soft drinks
Complimentary light snacks
Complimentary Wi-Fi
Complimentary PC’s with internet access
Personal travel assistance with your reservations
Plus more!

As an Admirals Club member, you will have access to more than 40 Admirals Club lounges worldwide including: Dallas, Chicago, Miami, Los Angeles, New York, London and many more.

Don’t tell anyone, but the first time I signed up I used a promo code for what supposed to be a targeted offer and still received the discount.  No guarantee that this promo code will work if you didn’t receive the offer, but I thought I’d mention it anyway…(^_-) (^_-).

Editors note: Ted sent in a reader comment to say that when he tried the code it generated a $50 discount.  So you’re savings may vary.  Feel free to give it a try and  share your results in the comment section.   

Photo: Wink
Credit: Ryan Able on Flickr

Admirals Club members now have access to more partner lounges when traveling

Posted on: November 17th, 2011 by: aadvantagegeek

If you’re a member of the Admirals Club, you’ll be pleased by this announcement:

Your Admirals Club membership now extends your lounge access benefits beyond the network of 42 Admirals Club locations and 33 Qantas Club locations.  Through our new expanded lounge access program, Admirals Club members now enjoy the ability to visit other lounge locations when traveling through these nine cities.

Members will now be able to access these lounges in the following cities:

Alaska Airlines
City Lounge
• Anchorage, AK Board Room
• Portland, OR Board Room
• Seattle, WA Board Room

Finnair
City Lounge
• Helsinki, Finland Finnair Lounge

Malev
City Lounge
• Budapest, Hungary Malev Lounge
• Budapest, Hungary Millennium Lounge

Kingfisher
City Lounge
• Delhi, India Kingfisher Lounge

Cathay Pacific
City Lounge
• Beijing, China Dragonair and Cathay Pacific Lounge
• Shanghai, China Dragonair and Cathay Pacific Lounge

Japan Airlines
City Lounge
• Frankfurt, Germany Sakura Lounge

If you compare the benefits of the Admirals Club with those of Delta’s Sky Club, you’ll notice that Delta has been far more successful in securing reciprocal agreements with their Sky Team Alliance partners. The obvious difference between the two is that Sky Club members have access to far more lounges.  In fact, the Sky Team does a much better job of aligning lounge benefits across the whole alliance.

American and the Admirals Club haven’t been able to get that kind of cooperation from their partners, and other than having access to a few Alaska Airlines lounges and Qantas Club facilities, partner lounge access is fairly limited unless you’re have middle tier or better elite status with a one of the oneworld member airlines.

I’d love to see them expand reciprocal access to more lounges in more airports: Hong Kong and Lima are at the top of my list. Hopefully, we’ll see more of these kinds of announcements in future.

Go here to read the full details.

Honolulu Admirals Club combined with Japan Airlines Sakura Lounge

Posted on: November 17th, 2011 by: aadvantagegeek

The Admirals Club in Honolulu has always been a long way away from American’s gates, which made it pretty inconvenient to use unless you had a long layover, or arrived at the airport well before your departure.

Those days are over though, because as of November 16, the Admirals Club is being combined oneworld member JAL’s Sakura Lounge:

The HNL Admirals Club will co-locate to the Japan Airlines Sakura Lounge on November 16, 2011, further strengthening the relationship between the two carriers.

The new Admirals Club location is on the third level of the overseas terminal, overlooking the airport’s cultural gardens. Access to the lounge is by stairs or elevator from the central lobby across from the security checkpoint #3.

The new Admirals Club location is convenient to AA’s ticket counter and gates, security checkpoints, as well as shops and restaurants located within the main area of the overseas terminal.

Plus, the new location permits expanded AA operating hours for our members and guests as the lounge will now be open for all AA departures.

Go here to read the press release.

Friday News Roundup: Etihad, Admirals Club, AAdvantage Gold, JAL, & Exit Row Seats for Sale

Posted on: October 21st, 2011 by: aadvantagegeek

YouTube Preview Image

Here’s this week’s retro American Airlines commercial.  It features the Boeing 747SP that they used to fly to between DFW and Tokyo.   Anyway, it’s Friday and time for another roundup of news items that you may have missed.

American Airlines and AAdvantage News

Redeem AAdvantage miles on Etihad
You are probably already aware, but AAdvantage members can now redeem miles on Etihad Airways.  From One Mile at a Time:

Back in June I wrote about Etihad Airways being added as an American AAdvantage partner, with limited reciprocal benefits at the time. Well, the relationship was just taken to the next level, as American miles can now be redeemed on all Etihad Airways flights, even those between the US and Abu Dhabi.

Go here to read more and for an excellent guide from Lucky on how to search for award seats.

Curbside Check-In for International Flights
You don’t have to visit the ticket counter to drop off your bags for an international flight.

American Airlines is expanding its Curbside Check-In service to give customers traveling internationally the opportunity to check their bags with the skycap — making their trip through the airport as smooth as possible. Curbside Check-in is available to all customers traveling to an international location, including countries that require a visa, making American the only airline to provide a convenient service of this kind.

Go here to read more.

Expanded access for Admirals Club members
Admirals Club members can now access the Cathay Pacific Lounge in Shanghai:

Cathay Pacific and DRAGONAIR invite American Airlines Admirals Club members, as well as American Airlines First and Business Class, AAdvantage Executive Platinum and AAdvantage Platinum members, and oneworld Emerald and Sapphire customers who are departing on an American Airlines flight to enjoy the Cathay Pacific Lounge located at Terminal 2 at Pudong International Airport (PVG).

Read about it here.

New Benefits for AAdvantage Gold Members
British Airways just introduced a new Bronze elite status tier that’s the equivilant of AAdvantage Gold, that provides an elite status mileage bonus on transatlantic flights even when their traveling on American. American has harmonized their Elite status benefits so that AAdvantage Gold customers can now earn a 25% bonus on British Airways flights:

Advantage members can earn and redeem AAdvantage miles on all American Airlines, British Airways and Iberia flights and the miles earned for flights on all three airlines count toward elite status qualification. Plus, AAdvantage Executive Platinum and AAdvantage Platinum members earn their elite status bonus miles for all of their travel on British Airways. And, effective November 1, 2011, AAdvantage Gold members will also receive elite status bonus miles for travel on British Airways.

Go here to read more.

Exit Row Seats for Sale
American used to reserve exit row seats exclusively for their AAdvantage members with elite status. Now anyone can buy those seats. From JonNYC at Traveling Better:

Exit Row Preferred Seats are now for sale to non-elite passengers within 24 hours of departure for a Preferred Seat charge.

This is good news for customers without elite status, though it sort of sucks for AAdvantage Gold customers. Twenty-four hours before departure, exit row seats often become available as AAdvantage Platinum travelers get upgraded to the front of the plane.  AAdvantage Gold customers wishing to move to one of those seats have (till now) only had to compete with each other; now they’ll have to compete with everyone else on the plane.  When I say “they’ll have to compete”, I really mean me (for the second year in a row I’m probably not going to make it to Platinum, whine, whine, whine, whine, whine).

Go here to read more.

Contract Negotiations Continue with Pilots Union
From Andrea Ahles at the Fr. Worth Star-Telegram’s Sky Talk blog:

American Airlines and its pilots union, the Allied Pilots Association, continued contract negotiations on Thursday but will recess talks during the weekend.

The two sides will resume its meetings on Monday, the APA told its members in a hotline message Thursday evening.

Go here for more details.

Some oneworld News

Japan Airlines updates 787 Seat Maps
JAL has updated the seatmap for the Boeing 787 that they’ll be using on the Boston to Tokyo Narita route. From Pak’s JAL Blog:

Japan Airlines (JAL) has updated their 787 longhaul seat map. Until recently, JAL has been using the A43 configuration on 767-300ER as the place holder (well A43 minus the lavatories and galleys). The newly updated seat map reflects a bigger business class cabin and a 2-4-2 configuration in economy class instead of 2-3-2.

Go here to view it.

British Airways offering Crash Survival Training
One of my prized possessions is a book that’s been out of print for years: The Airline Passengers’ Guerrilla Handbook by George Albert Brown.

This book was published back in 1989, back before FlyerTalk even exisited, and it was my first exposure to how the air travel system worked: fare classes, reservation systems, frequent flyer programs, ticketing rules, and all the other (till then) mysteries of the airline industry were revealed to me.  I probably read it a hundred times.

The reason why is because it included everything an airline geek wanted to know.  From how to find the cheapest flights, how to preorder a meal, loopholes in the domestic checked baggage rules, the secret sleeping compartment on a 747, even which seats offer the most safety on a plane (from the book):

There are no “safe” seats on a plane.

(a) To avoid being squashed on impact: sit anywhere further back than the wing
(b) To avoid having your neck broken in turbulance: sit anywhere but in the back of the plane, since the back of the plane is furthest form the center of gravity. While only one out of twenty crashes occur while the plane is at crusing altitude, eight out of 20 injuries occur during that period – primarily from turbulance.
(c) To avoid being burned to a crisp in a fire: sit away from the engines, since fire is usually caused by fuel lines breaking. This means sitting at the front if the engines are at the rear and the middle, or at the front and rear if the engines are in the middle. Ideally you should be next to an exit door.
(d) To avoid being sucked out of the plane when the exit doors open in midflight: sit as far away from the exit doors as possible.
(c) To avoid being suffocated in poisonous smoke: sit as close to the exit doors as possible.

In other words, when you get in the plane, first decide which way you want to die and then choose your seat accordingly.

Much of the content is a little dated now, but George Albert Brown’s writing is still enjoyable and fun to read. However, if his advice doesn’t make you feel any better about surviving an airplane crash, then you might be intersted to know that oneworld member British Airways will will be offering their frequent flyers saftey training next year. Form the Telegraph of London:

Members of the airline’s Executive Club will be able to benefit from a four-hour session on air safety, when the scheme begins next year.

For around £125 – roughly the same cost as a return trip from London Gatwick to Rome – those who sign up to the courses can learn techniques to increase their chances of surviving a crash.

Go here to read more.

In Other News

Genealogy of US Airlines
Check out this cool graphic by designer and artist, Larry Gormley.  From History Shots:

The purpose of this graphic is to uncover and explain how the industry was created and how it arrived at its present form. At the core is a full genealogy of over 100 US airlines from the major airlines to the small local service carriers. Folded into the genealogy is the relative market share of passenger traffic for each airline. This allows the viewer to understand how the industry was controlled for many decades by the Big Four and how this dominance was quickly replaced by a number of other airlines.

Go here to see and explore it.

Customs and Immigration Form Submitted Astronauts
Not sure if this will apply to Virgin Galactic customers, but when Apollo 11 astronauts returned to earth from the moon, they had to clear customs.  From Geek O System:

Despite their (entirely deserved) hero status, astronauts are just everyday people like you and me. They put their pants space suits on one leg at a time, and have to fill out U.S. Customs and Immigration forms when returning from the moon. In what is perhaps the best application of bureaucracy to date, Neil Armstrong, Buzz Aldrin, and Michael Collins declared all their moon rocks and moon dust when they arrived in Hawaii after splashing down in the Pacific Ocean.

Go here to see it for yourself.

Have a great weekend!

Admirals Club Promo Code: Join or renew, save money and support Komen

Posted on: October 12th, 2011 by: aadvantagegeek

American Airlines is the Official Airline of the Susan G. Komen Foundation, and their support goes beyond just the financial: they provide discounted airfare to participants and family members traveling to attend local races around the country, they offer AAdvantage Miles for donations, they donate a portion of the money they receive from the sale of Komen for the Cure American Airlines Gift Cards, and they even have a Facebook campaign that will earn you 10 miles for every dollar you donate.

Many of the employees at American also volunteer by supporting and participating in local races in their hometowns.  If you’re not already supporting a friend or family member, you can even sign up to support one of the American Airlines race teams.

Another way of supporting Komen is by joining the Admiral Club or renewing your membership with promo code KOMEN11. Not only will you receive a discount of $25, but American will donate $25 to the Komen Foundation.

I found out about this offer at the Admirals Club Facebook page, where they also posted this info:

…(L)ook for special “pink” menu items in SFO, LAX, ORD, DFW, MIA, BOS, JFK & LGA – 10% will be donated to Komen.

Rather than earning miles by taking part in any of the American Airlines promotions, I’m using my Citi AAdvantage card to donate directly by sponsoring a friend that’s walking in the Dallas 3-Day for the Cure event.

In 2010 she was planning to participate in her first 3-day walk, but just a month before the event, she lost her mother to breast cancer.  Somehow she, her father and her sisters were able to make the walk and raised more than $11,000.  I’m not sure how they were able to do it, but her mother faced cancer with both courage and grace and I suspect it was her example (and the fact that they’re pretty remarkable people) that helped make it possible.

Anyway, this promo code is good through the end of October.  If you’re thinking about joining the Admirals Club or renewing your current membership, there’s no better time than now.

Monday Morning Reads: Admirals Club 3,000 AAdvantage Miles Bonus Offer, Million Miler Strategies, and Other Items

Posted on: August 29th, 2011 by: aadvantagegeek

Found in the Forums

If you’re thinking about purchasing an new Admirals Club membership, here’s an offer that was posted by Fly2Where on FlyerTalk:

You are invited to become an Admirals Club member. Whether you’re traveling for business or pleasure, you can enjoy an oasis of peace – away from all the airport hustle. It’s easy to become a member, just register for the promotion by clicking on the Register button below using with promotion code QPM11. Then purchase your new annual Admirals Club membership by clicking on the Purchase Now button below by September 30, 2011 to earn 3,000 AAdvantage miles.

According to the offer page at AA.com:

This offer is valid only for the recipients of the AAdvantage August Quarterly Print Mailing Newsletter.

Last year I purchased a new Admirals Club membership using a similar bonus miles promotion code that was posted in the Admirals Club discounts master thread at FlyerTalk. That offer, like this one, was a targeted promotion and even though I had never received the offer I still received the bonus miles when I used the promo code. Your results may vary so be aware that you might not receive the miles if you didn’t receive this offer.

Also in the forums, unavaca posted this $100 discount on a new membership when you use promo code ACDM2Q. It too is probably a targeted offer, so no guarantee that it will work if you didn’t receive a promotion email.

Million Miler Status

American Airlines is moving forward with their plan to only count base miles earned on American Airlines flights or flights operated by one of their partners when calculating Million Mile status. This change goes in effect December 1.  If you’re trying to earn enough miles to make Million Miler status before then, visit Million Mile Secrets for a helpful list of strategies.

American partners with Frommer’s

American is going to start providing content provided by Frommer’s in the destination guides at AA.com:

American Airlines has joined with best-selling travel guide provider Frommer’s Unlimited, the B2B business of Frommer’s, to provide comprehensive destination content on American’s award-winning website, AA.com. With this rollout, AA.com now features travel-related information from Frommer’s for more than 170 domestic and international destinations served by American and American Eagle. Customers can learn more than ever about these great destinations and find the latest travel deals while researching their next trip.

A couple of other American Airlines news items:

American Airlines to Launch Nonstop Service Between John F. Kennedy International Airport In New York and V.C. Bird International Airport In Antigua.

Los Angeles To Shanghai – Up To Triple Miles. Offer Extended.

Admirals Club Offers New 30 Day Membership

Posted on: July 19th, 2011 by: aadvantagegeek

YouTube Preview Image

Tour of the new San Francisco Terminal 2 Admirals Club

American just introduced a new 30 day, membership to the Admirals Club. This is a full, all-access membership that includes the same guesting privileges as an annual membership.

Here’s the description from the announcement:

Even if you don’t travel frequently year-round, you can still enjoy the peaceful, professional environment of an Admirals Club lounge with our new 30-day membership. For $99, you’ll have access to more than 40 Admirals Club lounges worldwide for a consecutive 30-day period to enjoy these membership benefits:

Personal assistance with reservations
Ability to bring up to two guests or immediate family members
Complimentary Wi-Fi in all locations
Complimentary alcoholic beverages in International locations, Complimentary house wines, beer and well-brand drinks in all domestic U.S. locations
Complimentary coffee, tea, soft drinks and snacks
Fresh food available for purchase in all domestic U.S. locations
Spa-like showers, cyber cafes and children’s rooms in select locations
Conference rooms available at discounted member rates

Compared to the cost of a single Day Pass at $50, the $99 cost of this new one month membership is a really good value, especially for families and couples traveling together. A 1-Day Pass doesn’t allow you to bring a guest, up up till now, two people traveling together would each have to purchase a Day Pass in order to access the club.  For two people it could cost as much as $200 for roundtrip access.  This is a much better deal.

You can purchase the 30 Day membership online. Go here for more details.

Citi Executive AAdvantage World Elite MasterCard: Get up to 2 AAdvantage Miles per dollar, Admirals Club Access, and Elite Qualifying Miles

Posted on: July 16th, 2011 by: aadvantagegeek

I’m a long-time Citibank and Citi Card customer and have both a Citi AAdvantage Mastercard and a Citibank AAdvantage debit card in my wallet.

I thought I was pretty familiar with their products that earn AAdvantage Miles, but I just learned about the Citi Executive AAdvantage World Elite MasterCard which earns twice as many miles as my current card and has this long list of other really cool benefits that don’t come with any other Citi AAdvantage cards:

Earn 2 AAdvantage miles for every $1 spent on eligible American Airlines purchases and 1 AAdvantage mile for every $1 spent on other purchases

Admirals Club lounge access with unlimited access for you and your immediate family

10,000 Elite Qualifying Miles from American Airlines after $40,000 in purchases each calendar year

25,000 American Airlines AAdvantage bonus miles after $1,000 in purchases within the first 4 months of cardmembership

Priority check-in, airport screening and boarding privileges

No Foreign Transaction fees on purchases

I’m not too familiar with the United Airlines branded credit card, but both Continental and Delta offer some kind of elite version of their frequent flyer branded credit cards that includes lounge access, at least one free checked bag, and other perks. As far as I know though, this is a first for American Airlines and the Citi AAdvantage card.

The annual fee of $450.00 may seem a little steep, but it looks to be a really good value when you consider that an Admirals Club membership will cost you about the same amount, plus with this card you’ll get a free checked bag (normally $25), you won’t pay foreign transaction fees, and you’ll get Priority AAccess. I plan to call and see if I can upgrade my current card and have some portion of the annual fee I paid in June credited against the higher annual fee of the Citi Executive AAdvantage World Elite MasterCard.

Go here to apply or read more information.

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