Archive for the ‘UA’ Category
Wednesday, April 8th, 2009
Tickets are for sale now on Southwest between LGA and MDW. There are 5 daily roundtrips scattered throughout the day. Aside from American's and United's frequent flights to ORD, Delta runs 9 flights a day on the same MDW-LGA route. Pricing has always been competitive on this route, so Southwest's ...
Posted in AA, Delta, LUV, UA | No Comments »
Monday, March 23rd, 2009
Running an airline is difficult. Anyone of a million things can go things wrong. Two travel anecdotes from yesterday:
1. A friend of mine flew ORD to EWR on Continental. The plane pulled up to the gate on time at EWR. Everyone got up and removed their luggage from the overhead ...
Posted in CO, UA | No Comments »
Wednesday, February 11th, 2009
Yesterday United announced that it would be bringing 165 customer service jobs back to Chicago from Inida. The move is cost neutral. The major benefit is that US agents are better suited to respond to customer complaints/needs. I applaud this move for this very reason. The majority of the time ...
Posted in UA | No Comments »
Thursday, January 22nd, 2009
United and Aer Lingus are expanding their cooperation by launching flights from Washington Dulles to Madrid. The flights out of the Dulles United hub will be operated by Aer Lingus and United will be responsible for generating the revenue. Both airlines will market the flights. Many expected a sudden burst ...
Posted in UA | No Comments »
Thursday, January 15th, 2009
United has announced that WiFi will be available on its profitable PS service flying between JFK and LAX/SFO. The service will be available in the second half of 2009 for a flat fee of $12.95. Many will herald this change and I am sure usage rates will be high. Frankly, ...
Posted in UA | No Comments »
Friday, December 26th, 2008
I'm all for airlines actually trying to make money. The nickel-and-diming doesn't really bother me from a strategy perspective. But, poorly executing the strategy is troublesome.
Last week I purchased and flew a segment on United. In both the purchase and check-in stages the experience was less than satisfactory. When I ...
Posted in UA | No Comments »
Thursday, December 18th, 2008
Last day to purchase E+ on United at 30% off. If you are flying long-haul the extra five inches might be worth the $70-100. For short flights I still don't see the value. Especially, when you can just not pick a seat and chances are they'll have to put you ...
Posted in UA | No Comments »
Tuesday, December 9th, 2008
It's official: United is now a night club. Make sure there are at least two females in your group if you want to get in after midnight.
Posted in UA | No Comments »
Saturday, November 29th, 2008
The airline fee blitz unfolded rapidly and I imagine the marketing departments of traditionally slow moving companies were challenged in ways that they never truly anticipated. As a result, you end up with strange names for services that used to be free. One of my favorites is United's "Travel Enhancements." ...
Posted in UA | No Comments »
Wednesday, November 26th, 2008
An advertisement off of the nytimes.com website takes you over to Lufthansa.com's "Lufthansa Moment." The angle isn't new asking you when you had your "Lufthansa Moment" realizing that Lufthansa was the right international airline for you. But, the execution is excellent. The interactive site takes you through the lives of ...
Posted in Star, UA | No Comments »
