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There are some great advantages of being GM or higher in Delta Status and the AMEX Reserve or Platinum (Delta) cards can help you get there. With status, you can call the medallion line and most of the time they will answer on the first ring or your hold time will be less than 1 minute even in the middle of a snow storm or any other crisis.
But what if you’re Silver or just a standard skymiles member. What can you do and are you left out in the cold? First you must read my post about Twitter with @DeltaAssist as you can get almost the same service as GM or higher with them. Almost.
So let’s say you are waiting for your flight and you have no plane at your gate and it is time to board. What do you do? What I do is this. I check with my Samsung Galaxy 2s what other flights there are to get me home. Many times I have in advance printed the routes to get home so I know what is possible. Then, I call and ask the agent to “protect” me on another flight that will work for me. What this does is this: once your flight “cancels” you already have your name on the list to get you home. You then call back and ask them to confirm you on the flights you are already protected on.
So next time the crowd is rushing up to cue in line at the desk, you just relax, call or tweet, and then go to any printer in the airport and get your new boarding pass and go on your way! – Rene
Today I give away 5 free codes for 6 months of free PLUS service at Award Wallet Plus. I want to know YES or NO if you use twitter and have @DeltaAssist following you yet. This is a GREAT service from Delta so please sign up if you have not.