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It has been over 24hrs now that the new and improved Delta.com graphics, and function, makeover have hit us. As is the new norm with Delta, no notice, just BINGO here it is, enjoy! I really wish Delta would give us an idea of what is on the way, but then again, we are still waiting for cash&points to become a reality years and years after NWA had it as a perfect working value program.
Are the changes good? I have been playing with the changes all day long. I have booked and attempted to cancel award tickets (it just locked up so I had to call the medallion line). I have also booked an award ticket for my best friend for 25,000 Skymiles to go skiing with me and Lisa in Utah this winter (btw I booked a full week, 2 rooms, in Layton Utah at a Marriott property from just my ONE Marriott card from a churn this year!). I also booked a paid for ticket with an ETV from my last bump-a-thon for Lisa & I to join my friends on this ski trip! All but the cancel worked GREAT!
What are some of the features I like? I love the “home page” that is “My Delta”
It gives you such a nice overview of all of your info. Check out all the data you get on ONE page!
So many things I have been blogging about for almost a year, you now can see all on one page. You can see what promotions you are registered for. You can see all sorts of info about your miles, MQM’s, your upcoming trips, your certs and such and so much more! WOW is all I can say! I am impressed!
Then you can go to the “old” “Manage My Account” screen and please note on all the pages there is a pop-up bar with quick tabs at the bottom of each window.
Also we can do a ton on the “My Skymiles” page about how you are doing and where you are earning points etc.
I am not sure if I am totally happy about the new way the site shows you all your activity as the old way was like an excel spread sheet and you could very simply see all the info for a very long time all on one page. Look what it looks like now!
Another HUGE change that I have been yelling about, that you could only access with CWSI.net until today, is being able to see the FULL seatmap for a flight even when you are booked in coach. Look what we see now:
And you can even expand this and look at the exact plane type and configuration you are flying on for each and every leg of the trip you are on. Love this!
However, you may still find some problems now and then with partners. Sometimes you will see KLM etc. flights, but Delta.com says you can only pick them 90 days out. If you are in business class, and on KLM.com, you can grab these seats up the 330 days out so I would still grab these seats there. Other times you will get this:
So to end the day, what do I think? I like it. Is it perfect? No. I think we will learn a ton as we continue to play with the changes. This IS much better than the last round and there are still things that need to change, but Delta IS working in the right direction. Well done IT. I am impressed! – Rene
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