This past January I took a mileage run on United to Tokyo and stayed at the Hilton Tokyo Narita Airport for one night. The online rate I booked was shockingly low at only 8,000 yen (about $85) for a fully cancelable standard Hilton Queen room. The non-refundable advance purchase rate was only 1,000 yen less, for what it’s worth.
The hotel offers free shuttle service from the airport at various times throughout the day, typically in 20- or 30-minute intervals (except mid-day when it’s hourly). I had just missed one shuttle and out of laziness and a desire to take a nap as soon as possible, I grabbed a cab for the short ride (about $17).
As a Diamond HHonors member, I was upgraded to a Deluxe Plus room, which the only difference I can ascertain from the website description is 108 additional square feet of space.
The bed was very comfortable and a bit softer than what’s found in many U.S. locations. And there was plenty of desk space and drawers.
My welcome amenity included two bottles of water and a couple of hazelnut biscuit crackers. Also included with my status came complimentary health club admission and “American Breakfast,” which turned out to be access to the full buffet.
The nightstand next to the bed controlled the room lights and temperature, and also included a digital alarm clock. Inside the closet a safe large enough for my 15” MacBook Pro was present along with robes and slippers.
I was expecting a super-small bathroom, but was pleasantly surprised by an average sized one similar to what you’d find at say a La Quinta or Holiday Inn – not necessarily a U.S. Hilton. And yes, the toilet featured all the bells and whistles that the Japanese love. The Peter Thomas Roth amenities, standard for Hilton, were slightly larger than what you’d find in the U.S., but still TSA friendly.
Service was excellent at the hotel and everyone spoke English quite well, which you’d expect for a worldwide brand at an airport location. I didn’t snap photos of the breakfast buffet the next morning, but it was fantastic. Everything from typical Western dishes to Japanese and other fare was available.
While the hotel is rather isolated for walking to much of anything, it’s ideal for a quick night before catching a flight the next day. Oh, and if you’re coming in from the city on the train, the hotel also offers free shuttle service to/from Narita Station.