• I blogged about it separately, but American Airlines  unveiled a new identity today, ahead of any announcement regarding a merger with US Airways. The intro video is #avgeek spectacular, in my opinion.
  • Delta Air Lines officially announced a new Medallion Qualifying Miles requirement starting in the 2014 program year. I shared my thoughts on it in a post yesterday. Which U.S. airline will be next to introduce a spend threshold for elite status? My guess: United, and within the next three months.
  • Alaska Airlines officially announced Emirates as a Mileage Plan redemption option. Earning miles when flying Emirates has been offered to Alaska’s members since March 2012.
  • United Airlines sent emails to MileagePlus members offering buy-up Premier Qualifying Miles to achieve a higher elite status. Many Flyertalkers reported their targeted offers in the linked Flyertalk thread.
  • Leave it to Spirit Airlines to launch a fare sale surrounding the confusing Manti Te’o scandal/controversy/hoax/whatever you want to call it. Always good for media exposure. Per the Spirit sale/website, “So, if your girlfriend is around (and real), plan that trip that you’ve been talking about without paying too much for it. And tell those high fares to RIP!”
  • Starwood Hotels has signed on to be the exclusive hotel partner for the Chicago Cubs, Wrigley Field and other related businesses/charities. SPG members will have a chance for exclusive access to events and other experiences as part of the SPG Moments program.

Related posts:

Notable Airline, Hotel and Travel News: January 16, 2013

Notable Airline, Hotel and Travel News: January 15, 2013

Notable Airline, Hotel and Travel News: January 14, 2013

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Both American and United came out with new bonus mile offers today. Well… the United one wasn’t officially announced, but the registration page is up. More on that in a moment.

American Airlines is offering double AAdvantage miles (redeemable, not elite) on a batch of select Alaska Airlines flights. Registration is required and the travel window is from today, April 16, to June 30, 2012. The promotion code is ASD12 and double miles can be accrued in the following nonstop markets:

Burbank (BUR) – Portland (PDX)

Honolulu (HNL) – Oakland (OAK)

Honolulu (HNL) – San Jose (SJC)

Kansas City (MCI) – Seattle (SEA)

Los Angeles (LAX) – Mammoth Lakes (XXX)

Oakland (OAK) – Portland (PDX)

Ontario (ONT) – Portland (PDX)

Portland (PDX) – San Francisco (SFO)

With a hat tip to Wandering Aramean, United Airlines appears to be offering bonus MileagePlus miles (both redeemable and Premier Qualifying Miles) for trips between Boston and Tokyo Narita. It’s based on the fare purchased and offers either a 25% or 50% bonus as follows:

Ticketing and travel for this promotion is from April 1 to August 31, 2012. As Seth noted, the terms are a bit tricky. As United doesn’t have a nonstop in the market, the language of the offer reads, “Itineraries with connecting flights into or out of Boston and Narita are eligible for this promotion; however the bonus award miles only apply for segments between Boston and Narita.”

The boldface is my emphasis and appears to mean that so long as you’re on some type of ticket between Boston and Narita – no matter the connection point – you’ll receive the bonus. Your mileage may vary, as always. The promo code on the United registration page is TB3M67.

Related post: New American and United bonus mile opportunities

Posted by Darren | 6 Comments

In other airline, hotel and travel industry news last week…

  • United Airlines shifted its Washington Dulles to Buenos Aires flight over to Newark on Friday. They didn’t totally Continental it up, though, as they’re using a legacy United 3-cabin 767 on the route. The airline is also ending service to Accra and Copenhagen later this year, according to Airline Route. Washington Dulles to Accra ends July 3 and Newark to Copenhagen terminates on September 26.
  • US Airways has completed conversion of 14 of its 16 Airbus A330 aircraft with the new Envoy Class and is expected to get the remaining two birds completed by the end of summer. The seats are actually pretty darn nice looking and setup in a reverse herringbone 1 x 2 x 1 configuration. The airline was also awarded the “2012 MRO (maintenance, repair and overhaul) of the Year” award last week by Aviation Week and Overhaul & Maintenance magazine.
  • Virgin America officially launched service to Philadelphia last Wednesday from Los Angeles and will begin San Francisco-Philly service tomorrow. Sir Richard Branson greeted the first arrival at PHL and hosted a “tailgate on the tarmac” party with a bunch of invited guests. Later that night, the official launch party was held at Hotel Palomar downtown and based on some Twitter reports, it sounded like a fantastic time.
  • Allegiant Air began charging passengers with new reservations from last Wednesday for large carry-ons, joining Spirit Airlines in charging for the privilege to use the overhead bins. One bag is still free, but it must fit underneath the seat. You can get a discount on the $35 fee if you book the space in advance online.
  • Southwest Airlines shifted some the flying it took over from AirTran in Atlanta back to the carrier, including flights to Los Angeles, Chicago Midway, Phoenix, Denver and Las Vegas. A combination of IT issues and route optimization appear to be the reason. A Southwest spokesman said, “In some cases, until we get to a point a little bit further down the road, it makes sense to transfer some of that flying from Southwest to AirTran.”
  • Starwood Hotels will open a dual-branded ski resort complex in China later this year. Both a 257-room Westin and 296-room Sheraton are opening in August next to the slopes of the Changbai Mountains.
  • My “air traveling idiot of the week” award goes to a man who tried to smuggle a knife through security in a jar of mayonnaise. What? Yes, that’s correct. He was flying from New York’s Kennedy airport to Mexico City when the banned items were found and confiscated during routine screening. Amazingly, he was still allowed to catch his flight.

Finally, here are some other noteworthy items from last week:

  • A TSA screener throws coffee on a pilot at JFK.
  • A Delta Air Lines flight attendant was removed from a flight for irregular behavior.
  • Alaska Airlines will begin testing a nextgen ATC system at SEA in June.
  • Qantas’ stranded A380 in Singapore will return to service in May.

Posted by Darren | 3 Comments

In other airline, hotel and travel industry news last week…

  • Southwest Airlines acquired AirTran in May last year and received a single operating certificate from the FAA last month, but each carrier remains an independent operation for the time being meaning AirTran’s baggage and other fees will remain intact. Unlike the relatively faster integration between Delta & Northwest and United & Continental, Southwest says it will take, “several years to fully transition AirTran into Southwest Airlines to become one airline.” The fees will continue through at least the end of 2013 and possibly into 2014.
  • US Airways is expanding its Gogo Wi-Fi service across their entire Airbus fleet and Embraer 190 aircraft, eventually bringing onboard internet capabilities to 90 percent of its domestic mainline fleet. Regional carrier Republic Airlines will also add the service to its Express Embrarer 170 and 175 aircraft. Gogo Vision will be included where passengers have the option to download movies, TV shows and other content directly to their Wi-Fi enabled devices.
  • Lufthansa announced their new Boeing 747-8 Intercontinental aircraft will be deployed on the Frankfurt to Washington Dulles route shortly after deliveries begin April 23. It will replace the existing 747-400 flights, LH 418 and LH 419. All of Lufthansa’s 747-8 aircraft will feature the new business and first class product, as well as 787-style overhead bins and LED lighting. I look forward to burning some miles to fly this bird in a premium cabin later this year.
  • Japan Airlines took delivery of its first two Boeing 787-8s this past week making it the second airline to receive the long-delayed Dreamliner. The airline is expected to begin 787 flights to Boston this month and to San Diego later this year. I may have to start building up my American AAdvantage miles for a future redemption.
  • Chicago Mayor Rahm Emanuel predicts Chicago O’Hare’s newest runway will be built and in use by 2015. The city will rely on financial help from both American and United to get it built and predicts once in use, it will reduce delays by 80 percent and allow for 300,000 more passengers annually.
  • My “air traveling idiot of the week” award goes to a woman onboard US Airways flight 1697 from Charlotte to Fort Myers who, in an allegedly intoxicated state, kicked, scratched and spit on flight attendants, even knocking one to the ground. Unlike other recent incidents, the flight didn’t divert and continued to Fort Myers after she was restrained with the help of an off-duty sheriff’s deputy.

Finally, here are some other noteworthy items deserving of a click-through:

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In other airline, hotel and travel industry news last week…

  • Delta Air Lines introduced new ancillary options available at booking called Trip Extras. The initial offerings are priority boarding starting at $9 per segment, a mileage booster starting at $29 for 1,000 miles (terrible value!) and a 24-hour Wi-Fi pass for $12. Since Delta’s own blog mentions them as being the “first offerings” to be available at booking, Trip Extras will certainly be expanded further growing the ever popular unbundling and ancillary product trend.
  • Virgin America announced it will begin service to Portland, Oregon on June 5, 2012 – its 18th destination. The airline will fly two daily roundtrip flights PDX-LAX and one PDX-SFO. CEO David Cush is hoping their entry will bring fares down noting, “Although there are strong business and leisure travel ties between California and Portland, the West Coast-to-PDX market generally has higher fares than similar flights to Seattle and the reason is competition.”
  • I posted some of the insights I gleaned from United Airlines’ presentation at the J.P. Morgan investors’ conference last week and Southwest Airlines also participated revealing they expect to realize a first quarter 2012 loss. Citing an average fuel cost of $3.50 per gallon, Senior VP-Finance and CFO Laura Wright said, “Based on the current revenue and fuel estimates, we currently do not anticipate a profit in the first quarter.” The first and fourth quarters are typically the most challenging for airlines and given Southwest has earned a full-year net profit for 39 consecutive years, I wouldn’t be too worried as an investor.
  • Besides the already reported new flights by American and United out of Washington’s Reagan National Airport, Air Canada, Alaska, Frontier, JetBlue, Southwest, Sun Country and Virgin America have applied for a piece of the remaining four slots open to “beyond perimeter” flying out of DCA. Both JetBlue and Southwest are hoping to begin service to Austin, each claiming United has a high-priced monopoly on their existing service from nearby Dulles International Airport.
  • Google’s Flight Search expanded its legs last week and now offers U.S.-based users the ability to search international fares and flights. I honestly haven’t been back to it since my initial underwhelming review of the ITA Software-powered search tool, and probably won’t return until I start hearing rave reviews. It might be a good tool for the general traveler with simple flight search needs, so perhaps my more advanced knowledge and ITA Matrix experience is jading my opinion.
  • Hyatt Hotels plans to install new TV technology allowing guests in North American properties to stream movies from their own Netflix or HBO accounts, as well as connect their laptops to use other services. Guests will have to pay the $9.95 daily internet charge to use the service, which will include the ability to request items from housekeeping, order room service and get information on local restaurants and city tours.

Posted by Darren | 2 Comments

In other airline and travel industry news last week…

  • United Airlines reported its January 2012 operational performance and enjoyed another month of increased consolidated passenger revenue per available seat mile (PRASM) – up 8.5 to 9.5 percent. On-time performance and the number of flights successfully completed also grew about 1.1 percentage points from a year prior to 82.2% and 98.9%, respectively.
  • Staying with January performance figures, Airlines Reporting Corporation (ARC) saw its strongest January in air ticket sales since 2001, realizing a 10.7% increase from 2011 and a 22.3% gain over 2010. ARC acts as a clearinghouse between travel agencies, airlines, and other companies that sell airline tickets to ensure funds are settled as expected. Adding to the good news was the fact that total transactions were up 3.2% vs. declining transaction figures the entire previous year.
  • The TSA announced they will significantly expand the PreCheck trusted traveler program to include more than 15 new airports in the near future. The program is currently limited to select frequent flyers flying out of Atlanta, Dallas, Detroit, Las Vegas, Los Angeles, Miami and Minneapolis. American and Delta were the launch airlines, but the program has since expanded to other carriers. I’m hoping to soon receive notice from United that they’ll be participating at my home airport, LAX.
  • Airport administrators across the country have a love-hate relationship with the newly passed long-term FAA funding reauthorization bill. While they are happy with the stability it brings, many airports are balking since the bill didn’t include an increase to passenger facility charges (PFCs), the funds they use for airport improvements. The current cap is $4.50 per flight segment, originally set in 2000, and they feel it no longer covers the increases seen in construction costs during the last decade.
  • Alaska Airlines announced two new nonstops from their Seattle hub this week. Beginning June 11, they will launch daily service from Sea-Tac to Philadelphia in direct competition with US Airways, and on July 16, commence service to Ft. Lauderdale. The new Ft. Lauderdale flight will replace existing service to Miami. According to Joe Sprague, Alaska’s VP of Marketing, “By redirecting our flight to the lower-cost Fort Lauderdale airport, we can serve the same geographic area and continue to offer our customers low fares.”
  • I think I need to start a new series here on Frequently Flying devoted to the airline-traveling idiot of the week. This past week, a passenger attempted to bring a hallowed-out grenade through security in his (or her – the article is gender neutral) carry-on bag. The TSA caught it (unlike previous items), confiscated it and the passenger was denied boarding. (S)he is now also under investigation by the TSA.

And finally, here are some Quick Hits:

 

Posted by Darren | One Comment

In other airline industry news this week…

  • American Airlines CEO Tom Horton issued a letter to employees this week outlining a redesign of the carrier’s management structure that will more than certainly involve layoffs. Several executives left at the end of 2011, and this letter points to additional tough decisions that will be made in the coming months. Separately, the Allied Pilots Association issued a letter to American’s passengers through a print ad in the USA Today (and likely other newspapers). It thanks American’s customers and also speaks to American’s management: “Along with financial reforms, American Airlines’ restructuring must also include a commitment by those who manage our company to cultivate a better corporate culture – a culture that values the crucial competitive edge that a fully engaged workforce provides.” It will be an interesting year to follow the changes and issues at American.
  • Alaska Airlines sent an email to passengers this week saying they will discontinue providing “prayer cards” on meal trays. The company started the practice in the 1970s to differentiate the service, but now feel ending it is, “the right thing to do in order to respect the diverse religious beliefs and cultural attitudes of all our customers and employees.” I agree and think religion has no place in airline service or marketing.
  • United Airlines broke ground this week on a $1 billion redevelopment project at Houston’s Intercontinental Airport. It’s a three-phase project first beginning with a $160 million redo of Terminal B’s south concourse dedicated to regional jet operations. The project will span seven to 10 years and include the redevelopment of Terminal B’s lobby and baggage claim areas, a new international-capable north concourse and other infrastructure enhancements.
  • All Nippon Airlines (ANA) flew its first long-haul service with the Boeing 787 this week from Tokyo Haneda airport to Frankfurt. The cabin features 46 lie-flat business class seats and 112 standard seats in economy. ANA now has five 787s in operation, with the long-haul version currently operating three times weekly HND-FRA. 787 service on that route will become daily from February 1, 2012.
  • JetBlue and Hawaiian Airlines entered a partnership this week streamlining passenger ticketing when the two carriers are involved on one reservation. They will soon also enter into a codesharing agreement, as well as offer reciprocal benefits in each other’s frequent flyer program. Once Hawaiian begins it’s HNL-JFK service on June 5th this year, it will use JetBlue’s Terminal 5.
  • Lufthansa’s 747-8 Intercontinental aircraft will (finally) offer lie-flat seats in business class and feature “warmer colors giving it a living room feel.” The carrier plans to retrofit the rest of its international fleet within the next four years to include lie-flat seats in business and full details will be forthcoming in March. First Class on the 747-8s will be located in the nose of the aircraft vs. upstairs as now seen on their 747-400 fleet.
  • It seems there’s at least one airline story each week that features a passenger behaving badly. This week, a Continental Airlines flight was diverted due to some moron lighting up a cigarette in the cabin. The flight was from Houston to Ontario and he must’ve lit up pretty soon after becoming airborne because the flight landed in San Antonio where he was arrested by the FBI. When I smoked, I always used nicotine patches when flying uber long-haul flights to Australia and gum for shorter domestic hops. Hopefully he will in the future now, too.

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In other airline industry news this week…

  • Air New Zealand was named Airline of the Year by Air Transport World Magazine as part of its 38th Airline Industry Achievement Awards. ATW bestowed the honor to NZ due to “industry-leading innovation and motivation of its staff which resulted in exceptional performance across market position, customer service, financial performance, fiscal management and operational safety.” The only U.S. carrier to receive an award was Alaska Airlines – the Joseph S. Murphy Industry Service Award – for service benefitting the airline industry and being involved in numerous environmental and corporate-giving initiatives.
  • United Airlines, read Continental Airlines, received a lot of heat this week for their numerous amount of flights from Europe to the East coast that have recently required fuel stops due to unusually strong headwinds. The Wall Street Journal reports that United confirmed 43 flights operated with Boeing 757 aircraft had to stop for fuel last month due to the winds and limited range of the aircraft, up sharply from 12 the year earlier. That caused delays and misconnections for thousands of passengers and brought using the limited range jet into question. To the airline’s credit, though, the headwinds are the most extreme they’ve seen in the past 10 years.
  • American Airlines will cut their Chicago-New Delhi nonstop March 1st and totally withdraw from Burbank effective February 9th, as well as lay off 150 employees citing “operational and business changes” resulting from its bankruptcy filing. The carrier is also hoping to delay their lawsuit against Sabre, a GDS, by three months while it focuses on reorganization. The still separate regional entity American Eagle, meanwhile, has hired Bain & Co. – to the tune of $525,000 per month – to assist in labor-cost assessment and negotiations.
  • Tony Webber, a former Qantas executive, has boldly come out and proclaimed, “People weighing more than average should pay more for their airfares than slimmer passengers.” Ouch. He claims the extra fuel needed comes out to about $472 per plane and is affecting the airlines’ profits. As it stands, the airlines have an average weight they predict per passenger and while I don’t remember the figure from my days in Flight Dispatch with United Airlines, I do recall it being awfully low. Instead of an airfare increase, airlines need to up their average passenger weights and adjust their loads accordingly. Would you step on a scale at an airport?
  • Horrible airplane etiquette continues in 2012 with a 65-year old man having been arrested for allegedly assaulting a Delta Air Lines flight attendant on a Tokyo to Honolulu flight. He was forced to surrender his passport and stay on Oahu to appear at a hearing on January 20th. His bad behavior was apparently due to over imbibing on multiple glasses of wine.
  • Southwest Airlines will launch a daily flight from Atlanta to Los Angeles beginning June 10th. This is in addition to AirTran’s existing three daily flights already in the market. Southwest officially launches service February 12th with 15 daily nonstops to five cities: Baltimore, Chicago (MDW), Denver, Houston (HOU) and Austin. Las Vegas and Phoenix service from Atlanta commences March 10th.
  • Finally, Hawaiian Airlines set a new company record for the most passengers carried in a single year – 8,666,319 in 2011 – a 17% increase from 2010. I imagine 2012 will be another record year as the airline continues to expand on the mainland with new service to JFK beginning in June.

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It’s time for some narrowbody love for this installment of Vintage Airline Seat Maps. Not to be confused with the Jet America that planned to begin service in 2009, but never got off the ground, Jet America Airlines was a Long Beach, California-based carrier that operated from 1981 until 1987.

The carrier had eight of the MD-82 aircraft shown below and if Wikipedia is correct, served 12 destinations at its peak – LGB, SNA, OAK, ORD, MSP, STL, PDX, DFW, DTW, DCA, SEA and LAS. It’s also interesting to note they operated a pair of Boeing 707s briefly in 1984 out of Philadelphia for charters.

In 1986, the carrier received buyout offers from both Delta Air Lines and Alaska Airlines, the latter of which they accepted. Jet America continued to operate independently until October 1987, at which time it was fully absorbed into Alaska.

Seating a total of 147 passengers, First Class had the typical 2 x 2 layout with 12 seats and coach was configured 2 x 3 to hold 135. Flying near the front on MD-80s is always enjoyable due to the distance from the engines and quiet slipstream, so I’d be in 2A in First Class and 5A in coach.

Where would you sit?

Posted by Darren | 2 Comments

[Edited: 12/8/11 at 6:00pm PST: This fare is no longer available]

Ready to start mileage running in 2012? There appears to be a bit of a Columbus fare war out there tonight originating in Los Angeles (sorry San Francisco and Seattle, no love for you here).

Alaska, American, Continental, Delta and United have the same base fare of $184 round-trip, but United has incredibly generous routing rules. It’s not great, but it’s under 4cpm. The other carriers require more direct routings.

Routing: Los Angeles to San Francisco to Washington-Dulles to Columbus roundtrip

Travel period: Now through end-of-schedule

Dates I found available: 1/9, 1/17, 1/23, 1/24; 2/6, 2/13, 2/27

Number of nights stay: 0

Day of week restrictions: None

Fare basis: GA14MN, 14-day advance purchase

Fare: $256.20 all-in

Elite Qualifying Miles earned: 6,838 (assumes 500-mile minimums)

Cost-per-mile (CPM): 3.75

Example itinerary: Click for full view

Visit my Mileage Running 101 Part 1 and Part 2 posts to get step-by-step instructions on how I found this fare and created the routing.

Posted by Darren | 4 Comments

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