According to this Flyertalk thread, United will once again prioritize meals in premium cabins for 1Ks (and Global Services, of course). An email was sent to flight attendants on November 27th with new prioritization as follows:
1/ Global Services (GS): our invitation-only membership program exclusively for our top members.
2/ Premier 1K customers (1K): 100,000 Premier qualifying miles or 120 Premier qualifying segments.
3/ All other revenue customers
4/ Pass riders
The effective date is November 30.
I’m a bit surprised they didn’t add in full-fare passengers after 1Ks and before “all other revenue customers,” as was the case on pre-merger United. Still, it’s a marginal improvement for those of us 1Ks a bit miffed when meal service switched to a front-to-back system. Rather… whatever system the crew decided to use on any given flight.
Now we’ll have to see if it’s actually followed.
Hat tip: Matthew
In the past two months I’ve had a rather random assortment of meals on United Airlines that differ from what’s advertised. It’s not that big of a deal, but I’ve received what I consider a “snack” for dinner and “lunch” for a snack.
On pre-merger United I could always count on a hot meal for dinner in first class, and at least one heated option for lunch. This wasn’t the case on a 7:25 p.m. Chicago to Los Angeles flight last month advertised as dinner. Here was the only selection offered for the flight – a cold chicken plate:
It was filling enough, but I recall this being more of a snack offering in the past. I did receive a hot dinner a couple of weeks later from Houston to Los Angeles on a 4:06 p.m. departure – a choice of chicken cacciatore (my selection) or penne pasta:
Yesterday on a 1:46 p.m. “snack” flight to Denver, the exact same choices as my previous dinner flight were offered. I again went with the chicken and was happy to have a hot meal.
And last night’s 7:49 p.m. flight from Denver to Washington Dulles was the first time I received this cold plate snack:
It was fine, though I wish United would make 8:00 p.m. the dinner-snack switchover time. Again, this really isn’t a huge deal, but I’m surprised at the inconsistency lately.
Happy Thanksgiving everyone!