Here’s a United mileage run with oodles of availability I found this morning that I haven’t seen posted elsewhere.

This $99 one-way base airfare between San Francisco and Charlotte was filed back on April 26, and given it hasn’t been pulled yet, this post might stay useful longer than my last mileage run tip. It works in both directions, but I focused on zero- and one-nighters available originating in San Francisco.

Here’s the nitty-gritty and an example itinerary.

Routing: San Francisco to Los Angeles to Washington Dulles to Charlotte r/t

Routing rules: SFO-LAX/DEN-WAS/HOU/DEN/CLE/CHI-CLT

Travel period: Now through January 5, 2014

Dates I found available: Dozens, particularly in Sept/Oct/Nov

Number of nights stay: Many 0-night or 1-nighters available

Day of week restrictions: None

Fare basis: NA14KN, 14-day advance purchase

Fare: $249.40 roundtrip all-in

Premier Qualifying Miles earned: 6,576 (assumes 500-mile minimums)

Cents-per-mile (CPM): 3.79

Example itinerary: (click the image for a larger view)

The above itinerary was found using ITA Matrix, but can be booked on United directly with ease using Hipmunk.

Related posts:

Save Time Using Hipmunk for Multi-Segment Mileage Run Bookings

How to Find Mileage Runs – 2013 Edition

Posted by Darren | 5 Comments

Virgin America today extended its status match program for elite frequent fliers with American and United – and added Southwest Airlines. It’s a match/challenge combo, actually, where you’ll be matched outright until June 30, 2013 and offered the ability to extend your status through the end of 2013.

This extension is for new applicants as of April 2, and will not include anyone who participated in their original offering last November.

First, here’s the chart of how the American, United and Southwest elite tiers match to Elevate Silver or Gold:

Here are the benefits of Elevate Silver and Gold:

There are a couple of exceptions to the perks above in the T&Cs for those members matched. During the challenge period (now through June 30, 2013), you will not receive the 25% off discount codes, nor will you have reciprocal benefits (lounge access, primarily) on Virgin Atlantic and Virgin Australia that require a physical membership card. Cards will not be issued for matched members. Also, matched members will only receive one complimentary pass to the Virgin America lounge at LAX.

To have your matched status extended through the 2013 program year, you must:

It’s a nice break they’re giving for Virgin America Visa Signature cardholders, according to the chart above.

Application link: Virgin America Visa Signature Credit Card

The current bonus mile offer for being approved for the credit card is 10,000 bonus points after the first purchase. You can also earn up to 5,000 additional bonus points if you transfer a balance within the first 30 days.

While they don’t have a complimentary first class upgrade program for elites, Virgin America does open up purchased upgrades earlier for Silver (12 hours) and Gold (24 hours) members. Upgrades to Main Cabin Select seats are, however, complimentary and follow the same timeframe/window. While waiting for that upgrade, elites can book Main Cabin Express seats (those near the front) at the time of booking.

Sorry Delta fliers… there’s still no match for you. American, United and Southwest elites, click here for the status match page with instructions on how to apply.

Related posts:

Virgin America Launches Status Match for American, United Elites

Flight Review: Virgin America First Class LAX to Seattle

Flight Review: Virgin Australia Business Class Sydney to Perth

Flight Review: Virgin Australia Business Class Perth to Sydney

I receive a referral credit if you use the credit card application link on this page and get approved for a Virgin America credit card. I remain grateful to any who apply using my links and thank you for your support of my blog.

Posted by Darren | 3 Comments

I received the following question from Peter and he (and I) would love additional feedback beyond what I provided. First, his question:

I fly 200K – 250K for business (mostly China) and try to divide it between UA and AA to keep my top tier status with both. I will turn 40 soon and don’t want to spend the rest of my life in the air. That brings me to the question which FF program should I stick to when I cut down my “butt in seat miles” to about 100K-150K/year.

I prefer StarAlliance because I can use miles on more airlines to destinations that I like, but AA is getting better (customer service, meals, planes, …) and I have access to Flagship lounge, I get SWU on any fare and my domestic upgrades clear 80%, UA only about 50%. I fly LAX-PVG a lot and both airlines have great connections.

If you would pick one program, which one would it be?

I think it’s pretty difficult to narrow down a succinct “this airline over the other” answer, as each person is different and might value certain benefits of a frequent flier program and airline more heavily over others.

Here are the main considerations I replied with and asked Peter to ponder:

Lifetime Status: If he is closer to a lifetime status tier with one carrier over another, I recommended focusing his 100-150k per year on that carrier. Given the likelihood that all U.S. airlines will add a revenue requirement to attain elite status each year (a la Delta), I think it’s an important consideration to lock-in some status now, even if it’s not top-tier.

American-US Airways Merger: As we’ve seen with the Delta-Northwest and United-Continental mergers, frequent flier programs change. American is indeed very generous currently with SWU applicability on all international coach fares and has a pretty good record – based on trip reports – of excellent service (which has been my experience compared with United). Will a Doug Parker-run American destroy some of American’s allure and generous frequent flier program perks?

Alliance Strength: Peter admits Star Alliance is his preferred global alliance and I have to unapologetically agree. Star has the greatest number of truly premium carriers and I certainly value my United miles greater than my American miles for worldwide redemption opportunities.

Service Matters: American’s AAdmirals Club, particularly at LAX where Peter seems to be based, is far stellar to the United Club. Here’s a look at the Flagship Lounge, for example. And in my experience, more of American’s flight attendants seem to have a truly genuine desire to provide exceptional customer service than United’s.

I think it’s almost a “wait and see” game with how American evolves in the merger with US Airways. But if I were Peter, I’d definitely focus that 100-150k on a single carrier for top-tier status. Would it make sense to split it? What are your thoughts?

Related posts:

What the New American AAdvantage Program Might Look Like

Why an American-US Airways Merger Worries Me

How the American Express Platinum Card Can Pay For Itself

American Flagship Check-In and Lounge at LAX

Posted by Darren | 3 Comments

A couple of years ago I made a similar post revealing my mileage tracking spreadsheet for United (or any airline for that matter). And while I love technology and my favorite app that still tracks my United balance (and so much more: PageOnce), I get a certain satisfaction out of my old school method.

I made a couple of changes since the last time I posted it, so I thought I’d share my updated version below – click it for a full view.

United Mileage Tracking Spreadsheet

Each line represents mileage earning or redemption (none currently showing) activity and I currently track redeemable miles (RDMs), elite/Premier qualifying miles (PQMs), cents-per-mile (CPM) fare information and lifetime miles.

The first line is my beginning MileagePlus balance as of January 1, 2013. My first flight of the year on January 19 was United Express flight number 6228 at a purchased fare class of “T” on a Canadair CRJ-200. I use the leading letter of the fare basis code – “T” in this case – as it’s the one that determines mileage accrual rates. I geek out tracking aircraft registrations, so I keep a record of those in the next column.

Continuing on, it shows I was seated in 4B, I earned 500 “butt-in-seat” miles for the flight, another 500 miles as my 100% elite Premier 1K bonus, and zero for any fare bonus to total 1,000 redeemable miles for the flight. I keep a running tally of those miles to quickly compare my spreadsheet amounts against what United shows online.

Next, I record my individual PQMs for each flight and a corresponding tally. After that comes the cents-per-mile (CPM) calculation, which is a formula dividing my out-of-pocket cost (the $ SPENT column) by the total PQMs for the itinerary. And since I’m oh so close to million-miler status, I have a lifetime mileage column that progressively adds each line’s flight mileage (so long as it’s United metal).

I add everything booked and not yet flown (the redacted portion) to reveal a total CPM and airfare spend for the calendar year, along with the amount of miles remaining to hit million-miler.

And this year I decided to add e-cert data at the bottom as a back up to my paper versions filed away.

Do you maintain a spreadsheet or have you gone totally online to track your miles & points with a service provider?

Related posts:

My United Airlines Mileage Tracking Spreadsheet (2011 Edition)

Airfare Pricing Buckets and Airline Fare Basis Codes Explained

Posted by Darren | 7 Comments

I believe it was Matthew over at Live and Let’s Fly who first coined the term “upgrade phobia” – a condition of nervously worrying about whether your upgrade will come through, constantly checking your position on the list, etc. And I have admittedly been deeply phobic most of the time, which results serious disappointment when an upgrade doesn’t come through.

I’ve been fortunate to maintain an incredible upgrade percentage the past few years, primarily due to selecting off-peak times and days and/or only booking flights where I could confirm an upgrade at ticketing.

But with changes in my flying patterns and upgrades becoming harder to come by – in some cases simply due to the way airlines offer and process them – I will be flying coach a lot more often in the future.

Here I was yesterday (below) at number 17 on the upgrade list out of 49 with a fully booked and checked-in cabin from Washington Dulles to San Francisco:

Upgrade List IAD-SFO

I resigned myself to knowing I’d never clear and definitely felt a little depressed about it… until about an hour into the flight. I sat there in my perfectly comfortable exit row window seat and gazed at the gorgeous horizon and setting sun and had that feeling of pure joy and relaxation I seem to have lost track of recently. Sure, I have always loved the view and experience of flying, but the game of needing an upgrade has been putting a veil over my experience the past few years.

It’s an addiction, really, and my flight yesterday reminded me how the resulting emotions the phobia brings clouds my true passion for flying in the first place – simply flying.

Flying is awesome and it, in and of itself, is what I love to do. Chasing the high of earning top-tier status and getting upgrades these past few years really suppressed some of my natural joy.

My goal on United this year is simply to hit million-miler status (I’m 4,100 miles away after counting what I have booked, but not yet flown) and I’ll be dropping from Premier 1K status down to Gold for 2014. Upgrades will definitely be rare after that and I was happy yesterday to have been woken up from the (over-entitled?) behavior I’ve been demonstrating.

I hope to stay in this current mindset and avoid relapsing into old phobic behaviors. If I get an upgrade, great. And if not, simply love the experience of flying.

Related posts:

Looking Back at 2012, What’s In Store for 2013

Posted by Darren | 14 Comments

Delta Air Lines published upcoming changes to the SkyMiles program earlier today. Whether it was deliberate or an error, the page has since been taken down from Delta’s website. But not before an astute Flyertalker captured the details, as shown below.

[Updated 1/17: Delta has indeed announced the MQD portion below this morning]

Earning Medallion Qualification Miles (MQMs)

Beginning March 1, 2013, the MQMs SkyMiles members earn on select fare classes will change.

For Delta-marketed flights, the MQM bonus for First/Business F and J fare classes will double from 50% to 100%. Economy M fare class will no longer earn a 50% MQM bonus. This change will apply to tickets purchased on or after March 1, 2013.

The above changes also will apply to F-, J- and M-equivalent fare-class tickets on Aeromexico, Air France-KLM, Alaska, Alitalia and Virgin Australia-marketed flights. This change will apply to travel flown on or after March 1, 2013.

The MQMs you earn on certain other partner-marketed flights will adjust for travel flown on or after March 1, 2013.

Please note that the way you currently earn redeemable miles is not changing.

Medallion Qualification Dollars (MQDs) – Coming Next Year

Beginning January 1, 2014, SkyMiles members residing in the United States (excluding Guam, Puerto Rico and the U.S. Virgin Islands) will qualify for Medallion status based on an additional threshold – the member’s annual spending with Delta, which will be measured by Medallion Qualification Dollars (MQDs).

Members must also meet the existing Medallion Qualification Miles (MQMs) or Medallion Qualification Segments (MQSs) qualification criteria.

The threshold ranges from $2,500-$12,500 MQDs depending on Medallion level.

Alternatively, Delta SkyMiles Credit Cardmembers can be waived from the new Medallion Qualification Dollars (MQDs) requirement if they make at least $25,000 in Eligible Purchases within the calendar year.

First on the MQM side, it actually makes sense to me to reward full-fare first and business class fliers with large bonuses, particularly on the elite qualification side of the equation. Giving F- and J-class ticket purchasers a 100 percent MQM bonus would lead the big three U.S. airlines. United’s PQM bonus is currently 50 percent and American doesn’t give a bump in elite qualifying miles, but does provide 1.5 elite qualifying points per mile under their system.

Removing the third-most expensive coach M-class fare MQM bonus of 50 percent isn’t particularly bothersome as the airline’s main focus is predominantly on full Y-B fares in economy. I say this, of course, as someone who rarely (if ever) buys a ticket that expensive.

What’s most interesting to me is that Delta isn’t reducing either MQMs or redeemable miles earned on the lowest fare classes, if these are indeed the only planned changes for the remainder of 2013 and the 2014 program year. I would have assumed U.S. airlines would lower the earn rates there at the same time as adding an annual revenue requirement. This would bleed-out elite ranks faster for the lower-spend “over-entitled” fliers like myself.

And regarding the revenue requirement, is it time to “move” to Canada (or Guam, Puerto Rico, the U.S. Virgin Islands or anywhere else globally) for some Delta elites as the new MQD concept applies to only 50-stater U.S. residents? The spend threshold for each tier ranges from $2,500 to $12,500, probably something like this (my total guess) [Updated 1/17: And I was wrong on the Plat tier amount, it's confirmed at $7,500]:

  • Silver Medallion: $2,500
  • Gold Medallion: $5,000
  • Platinum Medallion: $9,000 $7,500
  • Diamond Medallion: $12,500

United’s rumored, yet unrealized changes for the 2012 program year also had a spend requirement I blogged about in 2011. The proposed levels were:

United Airlines Rumored Spend Requirements From 2011

Yeah, I know it’s still Premier 1K, but “Diamond” was speculated at the time as the top level.

And now might be the time to get a Delta credit card if you don’t already have one. The MQD requirement will allegedly be waived if you spend at least $25,000 in eligible purchases each year.

It remains to be seen what the actual changes will be, but I’m certain they’ll be announced this year, as I blogged about yesterday. Here’s the link to the ever-growing Flyertalk thread discussing the possible changes.

Delta fliers: Is this a big deal to you?

Related posts:

The First Airline in 2013 to Change to a Revenue-Based Frequent-Flier Program Is…

My Thoughts on the Rumored United MileagePlus Changes

Looking Back at 2013 and What’s Ahead in 2013

Posted by Darren | 8 Comments

Well, it’s happened. The first frequent flier program to officially change to a revenue-based accrual model in 2013 is… Sun Country’s Ufly. Yeah, not earth-shattering at all for most readers.

And in doing a little background on the program, it appears the previous incarnation of Ufly was more akin to the former Southwest system where a flight – no matter the distance – earned a set number of points. Five points were awarded for coach travel and seven points for first class. Once you racked up 100 points, you were eligible for a free ticket.

Now, Ufly members will earn 10 points per dollar on the base airfare. Redemptions start at 6,500 points and Sun Country revenue manages those redemptions based on peak/off-peak flight demand, distance and other factors as shown in their example chart below.

Sun Country Ufly Redemption Calendar Example

So if I wanted a weeklong trip from Minneapolis to Orlando leaving on a Saturday, it would cost me 40,000 points roundtrip, the equivalent of spending at least $4,000 on base fares to accrue that amount of points. Perhaps that is indeed a fair price, but it’s shocking to me as a mileage-based junkie who earns similar free tickets at much lower spend. But again, that’s just me… a flier who needs to wake up and smell the eventual new reality.

Which Legacy U.S. Airline Will Be the First to Throw Down?

Many airlines, especially non-U.S. carriers, have had revenue-based programs for years. And it’s increasingly likely our beloved mileage-based programs here in the U.S. are slowly on the way out.

Southwest now has a revenue-based model, Virgin America launched Elevate from the get-go as such and rumors (I really should say all-but-certain-truths) abound that the legacy airlines will follow suit. Delta is frequently named as the large airline most likely to come to bat first with the change.

And call me crazy, but I read into the introduction in my United Airlines Premier 1K credentials kit that arrived last week (bolding mine):

Darren,

Congratulations on achieving MileagePlus Premier 1K status. We truly value your travel spending and flight activity with United, and we look forward to providing you with exceptional privileges to make your experiences with us more rewarding.

A quick glance at previous years’ kits didn’t have the “travel spending” language. They were more flowery with words or phrases like “loyalty” and “your business.”

I think Delta will definitely be first to announce a change, followed by United. Depending on what happens with a possible American-US Airways merger, I think they’re both just too busy to work it out this year.

Which major airline do you think will be first?

Related posts:

US Frequent Flyer Programs Focusing More on Revenue

Stick With United as a 1K or Switch to Virgin America as Elevate Gold?

Looking Back at 2012 and What’s In Store for 2013

Posted by Darren | 3 Comments

According to Flyertalk member SFOFastAir, allegedly a United employee, new irregular operations guidelines were recently introduced. And it sounds like they might be pretty darn good. Here’s what (s)he said on Flyertalk:

New guidelines for handling customers during IRROPs were published this week. The new guidelines have just about everything that I’ve seen that FTers want. These guidelines are more similar to what pmUA did but go somewhat further in the customer’s favor and from what I gather here on FT represent a radical change from pmCO procedures. So if you’re in an IRROP situation and don’t think you are getting what you deserve ask the agent if they’re aware of new guidelines communicated in early Jan 2013.

If they do indeed contain everything Flyertalkers want, I’d imagine hotel rooms for Premier 1Ks for weather-related delays/cancellations may be back. And I wonder what “going somewhat further” could include?

If true, I hope they publish the new policy on United.com, or at the minimum UA Insider on Flyertalk will confirm and provide the details.

[Update:] A new Flyertalk thread has been started exclusive to this topic. And SFOFastAir added (bolding mine), “Believe when I say they offer just about everything FTers have ever said they should get in terms of getting to where they are going. They do not address or change the amenities provided during IRROPs.” So if this means the former unpublished 1K benefit of hotels during weather is/will be back remains to be seen. Some of the commentary points to simply “better” protection on other airlines and/or rebooking in full Y-class.
Related posts:

United’s Generous Compensation, Yet Impersonal Reply About My Cancelled Flight

Upgraded, Downgraded and Well Compensated Flying United Yesterday

Involuntary Denied Boarding Compensation Explained

Posted by Darren | 7 Comments

Reader Elizabeth emailed me the following question yesterday:

I am a 1k flier on United. I’m thinking of leaving them for Virgin Atlantic, as I moved from California to the UK in 2011 and have grown increasingly unhappy with their service. I fly back to the US from LHR 6-8 times a year. I have Elevate Gold status with Virgin America, good through April 2013.

My question is this: how will the benefits from my Virgin America status apply when I fly Virgin Atlantic? I plan to mostly fly VAtlantic, not VAmerica, so I’m sure sure that status with VAmerica really does anything for me, and I know they have separate FF programs. I’m not sure how the two relate/compare. If I’m better off sticking with United, I’ll just do so, but I want to explore all my options.

It sounds like Elizabeth, like many of us with top-tier status on United (or American), went for the status match Virgin America recently announced. It provides an outright match to Gold (or Silver for lower elites) through April 2013. The benefits when flying Virgin America’s partners aren’t spectacular.

When flying Virgin Atlantic, Elevate Gold status provides:

  • Priority Check-In
  • Priority Security
  • Priority Boarding

On Virgin Australia, Gold elites get:

  • Priority Check-In
  • Priority Security
  • Priority Boarding
  • Priority Baggage Handling
  • Complimentary access to eight Virgin Australia lounges in Australia

It’s too bad lounge access is excluded when flying Virgin Atlantic. And when you’re used to earning bonus miles as a 1K on United when flying partners on higher fare classes (though earning Premier Qualifying Miles recently changed), that’s not the case when flying Virgin America’s partners.

Also, the earn rates (in points) on both Virgin Atlantic and Virgin Australia are a percentage of miles flown (all less than 100%, even in Business and Upper Class) since Virgin America is a revenue-based frequent flyer program. I believe it would take much longer to earn an award trip flying Virgin Atlantic and crediting to Virgin America than sticking with United with its generous mileage-based program and bonuses as a 1K.

While I agree with Elizabeth that United is far inferior in service to either Virgin Atlantic or Virgin Australia, I emailed back that I’d stick with United for the better treatment as an elite and faster ability to redeem miles for worthwhile awards. Also, United doesn’t add surcharges to international award trips as Virgin America does. A roundtrip economy class reward ticket from Los Angeles to London on Virgin Atlantic using Virgin America points carries $650 in taxes and fees, according to their website.

Would you have recommended the same to Elizabeth?

Posted by Darren | 8 Comments

I never really paid attention to United’s Award and Premier Accelerator program until just recently. If you’re not familiar with it, the program allows you to purchase redeemable MileagePlus miles with the option to add Premier Accelerator giving you an equivalent amount of Premier Qualifying Miles (PQMs).

The offer appears on each of your ticketed reservations on United.com and is also displayed during the check-in process. Since my mileage balance is always healthy and I haven’t needed to worry about hitting my desired elite level in previous years, I’ve always passed on the offers not paying much attention to them.

I may be changing up my travel this year and in the past month I started looking more closely at the PQM offers and reading up on them a bit on Flyertalk. It appears the pricing fluctuates quite frequently with lower rates typically offered at the beginning of each year and prior to hitting a new elite level.

Here’s an offer I received last week for an upcoming reservation:

The $1,260 displayed would provide 60,000 redeemable miles. At 2.1 cents-per-mile (CPM), that’s actually not a terrible rate when compared to purchasing miles outright using the Buy Miles program. It would cost me $2,257.60 to get 60k miles there. And 2.1 CPM ends up being about double the rate I’d earn redeemable miles on a normal mileage run. But I’d rather just fly and earn miles the “fun” way, so I probably wouldn’t ever buy miles under this program. It’s an option to consider, though, instead of Buy Miles if you’re looking to top-off your account.

But more glaring in that offer is the rate for Premier Accelerator. Wow! Only an additional $15,000 to get 60k PQMs?! Premier Accelerator isn’t separate from Award Accelerator, so you’d have to buy both to get the PQMs. At a total of $16,260, that’d be 27.1 CPM for 60k PQMs. Waaaay out of my threshold of tolerance.

Today, though, I logged in to find the following offer on the same reservation:

The price for Premier Accelerator dropped by nearly $10,000 to an all-in level of 10.6 CPM to buy 60k PQMs. That’s still pricey, but it dropped significantly. And it’s still well more than I’d probably ever pay if I had several thousand dollars just sitting around with no other purpose. This rate, however, seems to be the lowest CPM United has gone as of recently for purchasing PQMs.

As an elite, the mileage amounts offered (usually two options) are generally a specific number rounded off to the thousand and based somewhat on the total amount of miles flown on the reservation in question. Non-elites, I’ve read on Flyertalk, seem to get offers either doubling or tripling the miles flown on the corresponding reservation. And it appears people have been successful in booking a refundable ticket, buying the Premier Accelerator and canceling the reservation getting their money back for the ticket and keeping the PQMs. That’s something to consider if you’re in a bind for “cheaper” redeemable miles and PQMs.

Would you or have you purchased Award and Premier Accelerator?

Posted by Darren | 10 Comments

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