A reader who goes by Ford Prefect alerted me to this limited time offer.  The Southwest Airlines shopping portal (Rapid Rewards Shopping) is offering 15 points per dollar when shopping at Sears.com.  The deal is only good through 5/23 (Wednesday).

Here is an excerpt from an ad Ford Prefect received via email:

image

The ad seems to imply that Sears has increased from 3X to 5X as the standard bonus, but is 15X for a few days.  At least, that’s the best translation I can come up with without the help of a Babel fish.

Here is an image captured directly from the shopping portal:

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There are lots of great ways to capitalize on this! 

I’ll follow up Tuesday morning (a bit later than usual, though) with a post detailing some of my ideas, but feel free to comment below with your own.

Posted by FrequentMiler | 8 Comments

Dell is currently offering two stackable specials.  Thanks to reader Dee Tee for alerting me to this deal:

1. Buy $350 worth of gift cards for $300

This offer ends tomorrow.  Buy a $300 eGift card and get a $50 eGift card.  Note that the $50 card is only valid for 90 days, so do this only if you have a purchase in mind.

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2. Buy select PCs over $699 and get a $200 promo eGift card

You do need to provide evidence that you are a student or that you’re buying this for a student, but it appears to be very easy to do.

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Here are a couple of laptops that qualify and are only $700:

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3. Stack savings and points

Suppose you plan to buy a $700 laptop.  Here are some ways to increase saving and point earnings:

  • Buy two $300 eGift cards in order to get $700 worth of eGift cards. That alone will give you approximately 14% savings on a $700 laptop!
  • Pay for the two $300 Dell gift cards using Visa or Amex gift cards that you bought for extra points (see, for example, “One card to rule them all”, and “What’s my X?”).  Dell allows up to two credit cards for each purchase so you could use a $100 Visa gift card and a $200 Visa gift card or a prepaid Amex card, etc.  Assuming 5X earnings, you will receive 3500 Ultimate Rewards points.
  • Go through the Ultimate Rewards Mall for all purchases.  You probably won’t earn points for buying the gift cards (although it can’t hurt to try), but you should earn points when using the gift cards.  The Terms & Conditions say “Eligible on the redemption, not purchase, of gift cards.”  Currently Dell Home is at 5X in the Ultimate Rewards Mall.  For the laptop purchase, you will earn $700 X 5 = 3500 Ultimate Rewards points.
  • If all goes well, you should then receive a $200 eGift card.  Remember to go through the Ultimate Rewards Mall again to use the gift card for whatever you want.  Assuming you make a $200 purchase, you can then expect 1000 Ultimate Rewards points.

4 Add it up

If you manage to buy a laptop for exactly $700 and then something else for exactly $200, here are your total costs and benefits:

  • Total cost: $600
  • Total merchandise value: $900
  • Total savings: 33.3%
  • Total Ultimate Rewards points: 8000 (worth over $100 according to the Fair Trading Price).

Will it work?

One question I have is whether you can really apply two regular eGift cards and two promotional eGift cards to the purchase of a $700 laptop.  The terms and conditions have this to say about using multiple promotional gift cards:

Using Multiple Cards

10. Dell will only accept a limited number of Cards per purchase. If you would like to use more than one Card, you can merge funds from multiple Cards onto one Card by calling Dell’s Customer Service department at 1-800-624-9897. Your Card can only be merged with other non-expiring Cards issued by Dell or through its retailers and affiliates. When you call you will be asked to fax photo copies of the Cards to verify possession. Gift cards that were not originally purchased but were distributed by Dell or its partners for free may not be merged with purchased Cards. Dell reserves the right to reject request for consolidation of any Cards at its own discretion for any reason.

Thanks Dell, but this doesn’t answer the question.  Specifically, how many is a “limited number of Cards per purchase”?  If anyone tries, please let us know!

Posted by FrequentMiler | 8 Comments

On May 9th, in the post “Experiment in progress: Sony 30X,” I described how I used a combination of techniques to attempt to earn 30 points per dollar from a Sony.com purchase.  I had hoped to report success by now, but I can’t.  Not a single bonus point has shown up in my account in the Ultimate Rewards Mall.  However, the experiment is not completely dead…

Background

As a reminder, the experiment went like this:

  • I started with a Visa gift card that was bought at Staples.com.  Currently, the Ultimate Rewards Mall offers 5X bonus points at Staples, and the Ink Bold offers 5X for office supply purchases.  So, by buying Visa gift cards at Stapes through the Ultimate Rewards Mall and paying with an Ink Bold, one can earn 10 points per dollar.  This part of the experiment is pretty safe: it has been proven before.  I didn’t even really test this part – I just used a Visa I had lying around from a previous experiment.
  • I logged into the Ultimate Rewards Mall with my Ink Bold account and clicked through to Sony.  For Ink Bold owners, Sony is currently at 10X AND is listed under “gift cards”.  So I bought myself an e-gift card using my Visa gift card to pay.  If things worked, I would have earned 10X for this part of the experiment.
  • Once I received the gift card, I went back through the Ultimate Rewards Mall to Sony, and bought an iPhone dock using the gift card to pay.  The total purchase amount was $1.49 more than the gift card value so I used my Ink Bold to pay the remainder.  Ideally I would have earned another 10X for this final part of the experiment.

Results

Every day I’ve checked “Ultimate Rewards Mall & Travel Earnings” to see if any points have posted.  So far, not a single point has posted.  Is it time to declare the experiment dead?  Yes, and no…

What went wrong?


Buying the gift card:
I was worried when I bought the e-gift card because I was routed to a different URL for the purchase.  It’s very likely that the failure to get points from this purchase was due to the fact that the purchase was made at cashstar.com instead of sony.com. 

Using the gift card: The Terms and Conditions for Sony in the Ultimate Rewards Mall do not say anything about gift cards so it should be OK.  However, it’s possible that the written terms & conditions are not complete.  So, it may be the case that I didn’t get points because purchases made with gift cards are not eligible for points.  That doesn’t make sense, though, because I did pay $1.49 with the Ink Bold.  Worst case is that I should have received points for 10X of $1.49, but I didn’t even get that.

Terms & Conditions:  I think this is the real reason I didn’t get points for the purchase.  The Terms & Conditions state:

Not eligible on Sony outlet, refurbished, clearance items, and Sony Ericsson locked phones, or Employee Purchase Programs.

Remember that iPod dock I bought?  It was on clearance.  The T&C clearly state that my purchase was not eligible.  In other words, I messed up big time!

Only mostly dead

The Sony experiment was a failure, but it didn’t prove anything other than my ability to make mistakes.  It’s still possible and even likely that the experiment would work under the following circumstances:

  1. Buy physical gift cards which are sold by sony.com.  Don’t buy e-gift cards which are sold by cashstar.com.
  2. Using physical gift cards, buy items that meet the T&C.  Don’t buy Sony outlet items.  Don’t buy refurbished items.  Don’t buy clearance items.  Don’t buy Sony Ericsson locked phones (that’s a weird one).  And, don’t use employee purchase programs.

I will redo this experiment, but unfortunately it will be too late to make a big impact.  The 10X promotion is scheduled to end at the end of this month so it’s unlikely I’ll have results in time for anyone to capitalize on them.

If anyone else has been experimenting with a Sony double dip, please let me know how you faired fared!

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image_thumb4The Frequent Miler Laboratory is the place to read about, propose, and discuss experiments in mile and point gathering. On this page you will find sections covering completed, in progress, and proposed experiments.

Until today, the Laboratory page was getting cluttered and difficult to read.  People who wanted to keep up with the latest results had a hard time sifting through dozens of experiments.  There was also no way to sort or filter experiment results.  All of that has now changed…

Getting there

You can get to the Laboratory from any Frequent Miler page by clicking Resources and then Laboratory (see picture below).  Alternatively, browse to thefrequentmiler.com/laboratory

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Lab Results now in Table form

Lab results used to be listed in a series of bullet points sorted by merchant.  Now, the lab results have been moved to a dynamic table.  With this table, you can sort any column, and you can search for any keyword.  The table now also includes a “last update” column which you can use to find the latest updates.  Note that all entries older than 5/17/12 are given a 1/1/2012 date since I didn’t previously track the dates of each change. 

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Dynamic Search

The best part of the new table is that the Search happens instantly as you type. For example, suppose you want to find all experiments having anything to do with Walmart. Start typing Walmart in the Search box and the table will instantly filter while you type. Currently “Walm” is enough to limit the table to all entries containing any info at all about Walmart:

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Additionally, to facilitate Gift Card Churning, I added keyword tags to each row: BuyGC, UseGC, SellGC, and UpgradeGC.  Use the Search box to quickly filter results as needed.  For example, to see all experiments having to do with upgrading gift cards, type “UpgradeGC” in to the Search box. 

Combined Search

Suppose you want to find rows in the table that meet two criteria?  For example, maybe you want to find out everything there is to know about buying gift cards at Staples.  Simply add a space between your search terms and the table will filter to rows containing both.  So, for this example, type “staples buygc”.

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Feedback

Let me know what you think of our new lab space.  Do you have any suggestions to make it even better?

Posted by FrequentMiler | 10 Comments

Is it possible to earn Club Carlson business points for stays booked with promotional rates? 

In the post “Club Carlson for Business: not as great as it sounds,” I said no, you can’t use a promotional rate and get business points.  I then followed up with “Club Carlson business account guesses and clarifications” where I said maybe.  In today’s post, I’ll say yes.  Let’s hope I’m right this time!

I called Club Carlson three times to ask the question “is there some way to earn business points and use promotional rates at the same time?”.  Each time I was told “no”.  In the meantime, I received forwarded emails from two readers who heard from Club Carlson that the answer was “yes”.  The funny thing is that one of the Club Carlson reps who emailed a “yes” was the same person who told me “no” over the phone!  Hmmm.  OK, so I tried the email approach and this time I got a “yes” as well!  Since I have a written e-record of this, I feel somewhat OK in giving this out as advice.  I specifically asked via email if the approach listed below is correct and I was told yes. 

If, after following the advice below, you don’t end up getting points for your business account, just remember to email Club Carlson for help instead of calling!

Two accounts and an ID

When you signup for a business account with Club Carlson, you’ll get two things: a 6 digit business ID, and a 16 digit business member number.

When you receive your business member number, you are invited to activate your membership number online. If your personal account uses the same email address as your business account, then activating your business account will be a challenge.  You need to first change your personal account’s email address to something else and then activate your business account.

Once you have activated your business account, you should now have two accounts (one business and one personal), and a business ID.

Using the Business ID

The 6 digit business ID can be used at the time of booking and can be used by anyone. If they use the ID, they’ll save 5% off the standard room rates, and your business account will receive up to 10 extra points per dollar for the stay. The individual will continue to get the same points they would have normally. 

To use the business ID, you may have to first click “More Search Options”:

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Then, add your corporate ID and search again:image_thumb21

The problem with this approach is that there seems to be no way to use a promotional rate (AAA, for example) AND the business ID. Some readers have attested to being able to do so in the past, but Club Carlson reps have steadfastly denied this possibility (over the phone, anyway).

How to get it all

The trick to using promotional rates and getting business points is to log into your business account, but book rooms for your personal account.  For example, I logged into my business account and setup a fake booking and was taken to this screen:

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On the above screen, there is space to put in personal account information: name, address, Club Carlson number, etc.

By entering your personal account information here, you can use a promotional rate AND get extra points for your business even though you never put your business ID in the reservation.  You should also receive whatever elite benefits you are due.

Combining Points

Once you have points in various accounts, you can call Club Carlson and have your points moved from the business account to a personal account or vice versa.

Club Carlson Big Night Giveaway promotions

Make sure your personal account is registered with each of the Club Carlson promotions.  It won’t hurt to register your business account, just in case, but I don’t think it will help either.

Feedback

As you stay at Club Carlson hotels and receive points (or not), please let me know what works and what doesn’t.  Hopefully we can learn from each other quickly and resolve mistakes while there’s still time.


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Posted by FrequentMiler | 17 Comments

Earlier in the year, Staples advertised a new Free After Rebate (FAR) deal almost every single week.  Since Staples Easy Rebates are true to their name (i.e. they really are “easy”), it was possible to use these deals to easily increase credit card spend by about $1000 per month (to meet minimum spend requirements for sign-up bonuses) and to earn many thousands of free frequent flyer miles by shopping through an online portal such as the Ultimate Rewards Mall

Every Friday, Staples publishes a preview of their weekly ad that takes effect that coming Sunday.  So, every Friday morning I anxiously open their preview with the hope of finding a new FAR deal worth reporting.  Unfortunately, Staples hasn’t offered a big FAR deal since the last one ended on April 14th.  We’ve suffered over a month now without our FAR fix. Come on Staples, we need more!

Will tomorrow’s preview finally bring FAR deals back?  Or, will it be yet another FAR-less Friday?

Note: some FAR deals aren’t reported in the weekly ads so we learn about them when they go live on Sunday.

Posted by FrequentMiler | 19 Comments

Why can’t I see Ink online? 

When I first signed up for the Chase Ink Bold card (back in the pre 5X for office supplies days) I ran into a little issue when the card arrived.

At the time, I already had several personal Chase credit cards and an online account for managing them.  Each time I signed up for a new personal card it would automatically appear in my online account once I was approved for the card.  The Ink, however, played coy.  It didn’t show up in my online account and I couldn’t figure out any way within my account to add it in.  Finally, I called Chase to get things straightened out.  In case you’re in a similar situation, here is what I learned:

You can add personal cards to a business online account, but you cannot add business cards to a personal account.

I don’t know why Chase has this rule, but there it is.  As a result, you can either maintain two separate online identities: one for business and one for personal use; or you can setup a business account as your primary account and add all of your personal cards to that.

In my case, I wanted all of my cards in one place AND I wanted to keep my usual ID and password.  Chase was able to help me as follows:

STEP 1: Chase changed my personal ID to something else

STEP 2: Chase created my business account and used my original personal ID

STEP 3: Chase added my personal cards to my business account

STEP 4: I changed the temporary password on my new business account to the password I know and love

Now I have my original log-in ID and password, but can see and manage all cards on one account.  Excellent!  I listed the steps above because I’ve heard from a few people who have struggled with this.  Give Chase a call and tell them what you want to do.  If the Chase rep you speak too can’t figure out how to do this you may need to call back again until you find someone who can help.  Good luck!

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If you’re thinking of staying somewhere other than a Club Carlson hotel this summer (see “When 138000 points is not enough”), you might want to take a look at IHG.  IHG is the chain that comprises Holiday Inn, Hotel Intercontinental, Crowne Plaza, and more.  IHG’s rewards program is Priority Club.

Several current promotions can stack together to add up to nice savings:

18% Cash Back

a cash back site named BeFrugal is currently offering 18% cash back for IHG bookings.

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Note that unlike TopCashBack (which currently has IHG at 16% back), BeFrugal does not pay out until you’ve reached $25 on your account.  However, please see the BeFrugal sign-up conga-line in the comments section of this post for an easy way to get started with $15 $5 towards your account.

1000 points per night

Priority Club is running a special in which you can earn 1000 bonus points per night.  Please see Loyalty Traveler’s post for details.

$75 rebate for a weekend stay

If you stay two consecutive weekend nights in an IHG hotel between May 14th and September 3rd, you can get a $75 prepaid card.  You do have to jump through some hoops, though.  Register first, stay at a hotel with a qualifying rate (see the terms & conditions), print and mail a rebate form.  Details here.  Personally, I hate mail-in rebate forms.  I’d almost prefer they didn’t offer anything than this because with a deal like this I’ll just feel bad when I forget to fill out and send the form!

Many more savings and points

Frequent Flyer Bonuses lists a whole slew of Priority Club promotions here.  Enroll in as many as you can in order to get the most from your stay.

The usual stuff

If you have a Priority Club Select Visa you’ll earn 5 points per dollar spent at IHG hotels.  Or, better yet, if you have a Chase Ink card you can try my Prepaid Amex trick to get 5 Ultimate Rewards points per dollar.

Free Weekend?

You could theoretically turn these discounts into an almost Free after Rebate weekend.  For example, suppose you find an after tax rate of $65 per night (hey, anything is possible).  After a two night stay, you would pay $130, but you would get back all of the following:

  • $75 in the form of a prepaid card
  • $23.40 from BeFrugal
  • 2000 points (due to the 1000 points per night special)
  • 1950 points for the stay (if you have Platinum status, otherwise 1300 points).
  • 650 points from your credit card (if you use the Priority Club Select Visa)
  • Total points: 4600 (and that’s without any additional Priority Club promotions added in).  At the Fair Trading Price of .56 cents per point, that amounts to a rebate of just over $25.
  • Grand Total Rebate: $75 + $23.40 + $25 = $123.40.  Pretty close to the $130 total expense!

Analysis

I wouldn’t go out of my way to stay at an IHG hotel for these promotions (whereas I would go out of my way for the Club Carlson promotions!).  However, if I were planning to stay at an IHG hotel anyway, it would be crazy not to take advantage of as many of these deals as possible. 


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What a frustrating day!  Among other mishaps yesterday, I tried to book an Amtrak trip using points, but failed miserably.  I’ll explain the details in a moment, but first you should know that, according to Amtrak, they didn’t cause me any frustration — I did that to myself.  Really Amtrak?  Really?

I’ve booked Amtrak rewards before, and usually it’s a painless process.  My routine begins with a search on Amtrak.com to see the price I would be charged if I paid for the ticket.  Then, I select the “Redeem points” tab and repeat the search to make sure award seats are available.  When I select one I like, I generally get a message saying I don’t have enough points.  Like this:

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That’s fine and expected.  My next step is to log into my Chase Ultimate Rewards account and transfer the right number of points to my Amtrak account.  I usually get a very respectable 4 or 5 cents per point value from these redemptions.  I’ll admit that figuring out the needed number of points is difficult, but once you know the amount, transferring points from Chase is a breeze. 

I then go back to Amtrak and book the ticket without a problem.  Or, at least that’s what usually happens.  This time, I got a second message:

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Uh oh.  I tried again.  Same message.  I reduced the number of passengers.  Same message.  I closed my browser and started all over.  Same message. 

What was going on?

I called Amtrak.  After a long wait I finally talked to someone who immediately transferred me to Guest Rewards.  After some more waiting, I told a rep my story.

“That date is a blackout date, sir,” I was told.  “No awards can be redeemed on blackout dates.”

“But I transferred points over when the website said I didn’t have enough points.  It didn’t say anything about a blackout date!” I whined.  “Can you make an exception and override the blackout?”

“Normally I could, sir, but in this case the blackout dates are clearly listed on the Amtrak Guest Rewards website in the Terms & Conditions.”

Ugh.  I asked to talk to a supervisor.  While I waited, I sought out the Terms and Conditions.  They were not on the website I was using (Amtrak.com), but on another website (amtrakguestrewards.com).  Do you see the Terms & Conditions link at the bottom?  I added a yellow arrow to help you find it.  How could I have missed that?

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Meanwhile, the supervisor finally came on the line.  No, there’s nothing they can do, he said.  Could he make an exception?  No sir.  The blackout dates are clearly displayed, he said.  Could they return the points to my Chase account, I asked?  I knew they couldn’t, but I wanted to make him work for this one.  He said he would ask around and call me back.

Many hours later, he called back:

“Sorry sir, but there’s no way to return the points.  You will just need to find a different day to travel.”

“Can you give me something to compensate for the frustration?” I asked?

“Do you mean, can I give you points for the frustration?”

“Yes,” I said.

“I could, but we didn’t have any frustration.”

“I know YOU didn’t have any frustration,” I said, “BUT I DID!”

“We didn’t cause your frustration.  You caused it yourself by trying to book a blackout date.”

“AGH!!!!!”

Once I calmed down, I took a look at those Terms & Conditions.  Nothing about blackout dates on the first screen:

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I paged down.  Nothing about blackout dates on the second screen:

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Nothing about blackout dates on the third screen:

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Oh, there it is!  Section E, item 4!  How in the world did I miss that!?  Any idiot would have seen and memorized these blackout dates…

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I need to stop causing myself so much frustration…

Posted by FrequentMiler | 25 Comments

I’m learning as I go here.

This morning I wrote that Club Carlson business accounts were not as great as they sound because extra points are not earned when you book special rates (AAA, 30% off, etc.).  A reader named Katherine, though, commented that she does earn 10 extra points per dollar with her business account even when she books special rates.  What’s going on?

Background

When you signup for a business account with Club Carlson, you’ll get two things: a 6 digit business ID, and a 16 digit business member number.  The 6 digit ID can be used at the time of booking and can be used by anyone.  If they use the ID, they’ll save 5% off the standard room rates and your business account will receive up to 10 extra points per dollar for the stay.  The individual will continue to get the same points they would have normally.

When you receive your business member number, you are invited to activate your membership number online.  I had trouble with this because the email address I used for the business was the same as the one used for my personal account.  So, I had to change my personal account’s email address in order to be able to setup my business account.  With that done, I now have two Club Carlson accounts I can log in to (1 business and 1 personal).

Earning points on all stays

I called Club Carlson a second time to ask if there was some way to earn business points for stays booked on promotional rates.  This time the person I talked to checked with his manager and told me that “no, you cannot earn business points with promotional rates.”  Hmmm.  Based on Katherine’s input, I think they’re wrong.  My guess is that if you log in with your business account to make reservations, then all reservations will be awarded the extra points.  Let me stress that this is just my hunch.  I don’t know this to be true, but it seems reasonable, even if Club Carlson employees don’t understand it.  If true, what then?

Big Night Giveaway Promotions

If my guess above is true, then you may need to register your business account with the Big Night Giveaway promotions if you want to earn the extra points.  I don’t know if it’s really necessary, but it can’t hurt to do so.

Elite Status

I have Gold status on my personal account, but no status with my business account.  If I book stays directly from my business account, I don’t know if I’ll get elite benefits.  I contacted Club Carlson to ask if they can match my personal status to my business status.  They said no:

Thank you for taking the time to write.

Business accounts are not eligible for Elite status only personal accounts are.

Thank you for allowing us the opportunity to assist you.

So where does this leave us?  Do we have to choose between elite benefits or business benefits when booking promotional rates?  Or, could we log into our business account and somehow make a reservation for our personal account?

Booking Rooms

Yes, it looks like you can book rooms for personal accounts when logged into your business account.  I logged into my business account and setup a fake booking and was taken to this screen:

image

Note that there is space to put in personal account information: name, address, Club Carlson number, etc. 

My assumption now is that the trick is to log in with your business account, but enter in your personal information with the booking.  That way you should get business points awarded to your business account and personal points awarded to your personal account.  And, you should receive any elite benefits you are due.

Combining Points

Once you have points in various accounts, you can call Club Carlson and have your points moved from the business account to a personal account or vice versa. 

Feedback

I would like to publish a step by step guide to booking Club Carlson rooms (and getting the most out of it), but first I’d like to get some feedback about my information and guesses above.  In your experience, is what I said correct?  Are there any other important pieces of information to add?  Please comment below.

Posted by FrequentMiler | 23 Comments

Last week I suggested signing up for a Club Carlson business account in order to get an addition 10 points per dollar for your stays (see “When 138000 points is not enough”).  After some research today, though, I’ve found that business accounts are not as great as they sound.  If there are no special rates available (AAA, 30% off promotions, etc.), then the business ID will give you 5% off the standard rate and an extra 10 points per dollar if booked online.  That’s pretty good.  If there are special rates available, though, those rates are usually much better than the business discount.  When you book a special rate, you do not get extra business points.

UPDATE: Please see comments where reader Katherine says she has received extra points for her business account when using special rates.  Good news!

If the above hasn’t deterred you, then here are the steps for getting and using a business account:

Step 1: Sign up for a business ID

By registering your own business (if you have one) with Club Carlson, you can save 5% and earn an extra 10 points per dollar for reservation booked online and linked to your business account.  Here’s the sign-up link:https://www.clubcarlson.com/profiles/secure/business/joinRouter.do

Step 2: Search for a hotel online

As I mentioned yesterday (see “Breaking News: TopCashBack to double Radisson rebate”), you should start at TopCashBack in order to get an additional 10% off of your reservation (until July 15).  Go to topcashback.com/radisson-hotels/

Fill out your initial search criteria:

image

 

Step 3: Add you business ID

You may have to first click “More Search Options”:

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Then, add your corporate ID and search again:image

Step 4: Compare rates with and without the Corporate Account ID

The extra 10 points per dollar you will earn with the Corporate Account ID are approximately equivalent to a 3% rebate.  So, unless the rates with the Corporate ID are equivalent or better, you’re better off going without it.


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