For those holdouts who have clung onto their last bit of BMI – the credit card – there is some excellent news from MBNA.

In summary:

  • A minor rebrand from “BMI Credit Card” to “Diamond Club Credit Card”
  • Enhanced earn rate
  • Double Miles on British Airways flight purchases with flights departing from the UK
  • 10% Discount on British Airways flight purchases depending on the card you have

Destination miles which these credit cards earn are full convertible at 1:1 into British Airways Avios (and you can convert them using my guide I wrote.)

Work out what you have below depending on your card…

Lets get to the nitty gritty – what will you earn?

(click the expand)

With some cards earning up to 2.5 miles/£1, this beats even BA’s own cards that they have with American Express – without the 241 sadly.

Full details are at https://www.diamondclub.org/iloyal-MemberPortal/mportal/dcCreditCardFlow?execution=e2s1 for those UK Members who still have BMI Credit Card/Diamond Club Credit Cards

Unfortunately there are no new sign-ups for this card yet, and also there is no indication how long the card is hanging around for.

But things can change sometimes….

Posted by Kevincm | No Comments

Those of you with long memories will remember GhettoIFE’s home airline (before I switched to British Airways) of bmi  British Midland International, and the joy of BMI Diamond Club

Why was it so filled with joy? It had great value redemptions, it was easy to earn miles, easy to obtain and retain status and apart from the ICC, it had one of the first social media outlets on the Internet with a lurker on FlyerTalk.

Well the 2nd Annual FlyerTalk Awards have been announced  -  and there was a surprise for the old BMI hands…

Perhaps for me, bmi Diamond Club introduced me into the flying and points game…. but more importantly the people who do the flying and the community that was built from it.

Maybe that’s the biggest legacy of Diamond Club – the friendships made and knowledge that was shared.

Congratulations to the team – who are now scattered to the four winds for making bmi Diamond Club the great scheme it was.

Posted by Kevincm | 2 Comments

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

So… No more Star Alliance flying for me?


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


So… The end of Star Alliance flying for me?

Lets wrap this up and go to the conclusions… and try and answer the question above.

United Airlines proved… the more things change the more they stay the same. Wonderfully mediocre sums it up best, and in desperate need to kicking the caterers they have at some of the outstations up the backside.  The crews were good, but seemed to be there for the purpose of being there rather than delighting the customer. Still… that’s our same old United – merger or otherwise. The ground shenanigans are still unforgiveable as is the mess that is O’Hare at any time. Hopefully, things have improved, but I’m not sure I’ll be there to try United again to find out.

The InterContinental Chicago Magnificent Mile is a impressive historic property. The room upgrade to a suite was great, and it was in good condition. The room amenities were good, and it was a just a nice property. The Ambassador welcome amenity could had been better, and I did feel like I was being shooed out at the last minute even though I had a 4pm check out on the account.

The Hyatt Regency O’Hare showed signs of improvement… and is seemingly getting their act together after a slightly disappointing trip in October 2011 (and is maintaining this when I was back at this property again in October 2012. The room was great, as were the facilities and the conference staff. Again, it’s the staff that make or break a property, and I’ve got to say the staff at this hotel are a bunch of wonderful people.

Air Canada is still the benchmark of North American airlines showing how it’s done compared to some of the United States based airlines. A great hard product, an acceptable soft product and the crew to back up what they have on board. Yes, I’d wish there’s a better breakfast across the pond, but a hot breakfast on a TATL run seems to be the purview of Business Class and above.

So… The end of Star Alliance flying for me?  For me, for now, yes. My loyalty was sold to another airline and alliance who welcomed me with opening arms (and a British Airways Gold card to boot), and I seem to be happy at my new home for now – even if it means I’m now lumbered with American Airlines as British Airways bedfellow across the pond (and trust me – United can teach American how to fit out a 767-300ER). I do have a gold card hidden away on a Star Alliance carrier… just in case.

However one of my rules of travel state “I never rule anything out.” Be that in travel methods, airlines or hotels… I’m normally open to any sort of madness (heck, I’ll consider SkyTeam airlines if the price is right). Hence if you see me on a Star Alliance airline, knowing my luck it’ll be sooner rather than later – especially if it’s a tasty fare to somewhere in the world I’ve never been to at all.

Coming next… I’m not sure to be honest. Whilst this report was started in April 2012, I’m still waiting to find out if I have a job from April 2013 and beyond (yes, I’m still waiting. For those who regularly read GhettoIFE, I’ve been lamenting about this since early December . Hopefully I will, and in which case, Untitled Chicago Trip XIV will probably end up on the publishing list sooner rather than later.

Comments welcome

Posted by Kevincm | Comments are off for this article

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

Homeward Bound.


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


After getting off the plane at the far end of T3, it was time to hike to Immigration. Thankfully, they have travelators to help you along for these long slogs – it’s appreciated.  Soon enough, I went through the UK border (I selected a person), and was cleared to enter the United Kingdom after a minute or so.  It was then down to luggage claim, where the belt decided to take its time, before roaring into life – with my bags for once seemingly in the first container as they were within the first 10 bags.

During the wait, I checked the coach departures to Birmingham, and found there was an earlier coach (which I’d try to get on if the bags came). It was then the race from T3 arrivals to the Central Bus Station, and straight to the coach.

Seemingly, I had a “By the book” coach driver, who wanted to limit my bags. I quick repack, and I had shrunk the bags down to something that the drive was happy to accept.

There are some drivers who don’t care… there are others who do things by the book. The fact the coach was ½ empty for the entire trip is besides the point.

National Express Coach 210 London Heathrow Central Bus Station – Birmingham Digbeth Coach Station

After getting on board it seemed like I was the last person… as usual. Soon the beep beep beep of a reversing signal was playing and the coach was pushing back

The coach took its time clearing the Heathrow complex (which was still in pre-Olympics ramp up stage at this time… so long ago.

I did shoot this is March/April 2012.. ;)

After clearing the Heathrow complex, the bus made its usual route to Banbury up the M40, taking in the then spring countryside.

Whilst leg room isn’t good, it certainly isn’t bad with the modern coaches that ply the Gatwick to Birmingham/Wolverhampton route

Continuing on the M40, the coach trundled to Coventry (where there was an extended layover for a driver change), then Birmingham Airport and finally Birmingham Digbeth Coach Station.


At Coventry.

From Digbeth, it was back into a black cab for the final leg home, depositing me back at the entrance of the flat.

A few more minutes after hauling the stuff through the gates, and indoors, I was back at my front door – ending another trip.


Next: No more Star Alliance?

Posted by Kevincm | 2 Comments

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

Air Canada AC856 Toronto Pearson International – London Heathrow T3  (Including the joy of Canadian Immigration and the Air Canada  O’Hare and United Club B7)


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


Upon exiting the plane, I headed down the long walk that is Toronto Pearson Airport, and headed for the transit point.


This way it seems.

Canadian Immigration and I… don’t get along if I’m exceedingly nice. So I was expecting yet another 1 hour grilling why I had dared to transit the Canada border on the flight home. For transit purposes, I had my immigration form filled. The form was examined, and was asked which flight I came in on. Answering that to the agents satisfaction and another grimace on the agents face, he stamped both the immigration form and (more importantly) my passport – allowing me to continue.

From this, I was directed past the agent and back into the International Secure Area.

Well – that could had been worse I suppose.

It was then on the express travelators and straight to one of my favourite lounges in North America – the Air Canada International Maple Leaf Lounge


To the Trottoir Rapide!  C’est Tres Rapide!

Lounge Stop: Air Canada International Maple Leaf Lounge

I was welcomed into the lounge, and my credentials were accepted.  I then enquired about the load for the flight to London, and was informed that the seat next to me was clear – and the plane wasn’t looking busy. Whilst bad for Air Canada’s balance sheet, it’s not bad at all for me.

It was then off to my usual spot near the separating glass on the comfy chairs to relax before what was looking like a comfortable flight home.

Now, why is this lounge one of my favourites? There are little things – like for example proper food in the lounge (not just cruets and packet crackers), self pour alcohol, and a general “nice” atmosphere that you don’t get in some United Clubs or US Airways Clubs.


Drinks


Salads


Hot Food


Seating

After having enough vodka and nibbles, it was time to head to the gate, where I thanked the staff politely, and headed down to the main waiting areas.


Terminal Art

After a quick diversion through duty free, boarding had still not commenced for the flight. A quick nose out of the window, and I recognised the bird that would take me home – An Air Canada Airbus A330 Star Alliance logojet. Now, this bird and me have a little history, as this bird took me to Vancouver before in Gold Run 2: Blame Canada – It’s only a mileage run anyway!


Well hello stranger!

A short time passed, and boarding was called. I took my opportunity, and was beeped through the elite boarding lane and headed down the jetway.
Air Canada United Airlines Toronto Pearson International – London Heathrow Airport T3
AC856, Seat 40A, Airbus A330-300,
3547 Miles Flown, 3547 miles earned

I board the plane and was welcomed aboard warmly by the cabin crew. Again, boarding early in Economy means one thing normally – overhead bin space… which lets be honest – wouldn’t be a problem on this flight.

Even though the plane was lightly loaded, everyone seemed to take their sweet time boarding the plane.


Empty as boarding begins…


My pair of seats.

Boarding continued slowly, with the plane not filling up completely, but it filled up reasonably enough. Still with two seats for me – and I’ll take a two-seat GhettoCouch* any day of the week on a long haul flight.

*New terms pending as GhettoFlatBed is 3 or more seats across –  It’s too small to be a GhettoBed, so GhettoCouch seems more appropriate for two seat configurations…

Legroom whilst the usual 32” seemed ok to sit in, and be comfortable in – but then as this flight was going out lightly loaded, the lack of no-one next door added to the room.

Pushback was on time, and the safety video played in its usual calming tone. That set, the plane begun its taxi around Toronto airport, and after a suitable runway was allocated, we were off into the sky.

Take off video:

YouTube Preview Image

Climbout was its usual impressive A330 self, with cruise altitude reached relatively quickly as always.

Lets look at one thing that Air Canada seems to get right, which is In Flight Entertainment. There’s a nice screen in-front of you to start with, normally with some decent content on it


One Alliance to Bind them…  (Lord of the Rings – The Fellowship of the Ring)


IFE Seatback system.

For those of you who don’t like the IFE selection (which can be quite elceptic), there’s always the option of USB Charging and In-seat power too – something Air Canada installed when it did its Project XM (eXtreme Makeover). These features are great as it adds to the inflight experience (and allows you to work or play as you need too). USB plugs are at every seatback, whilst power is 2 seats to one plug in Economy.

Or if you’ve got two seats to yourself, 1 screen with your IFE, 1 screen with the map and a USB charging your phone/tablet/otherwise ;)

Lets move onto food and drink Meals were served in the flight and here’s dinner


Tray


Corny.


A water bottle


Chicken with rice


Drinks


Desert.

The sweetcorn was cold, and seemed nice, whilst the chicken wasn’t overly memorable. It wasn’t tough as boots, which when in the air and only eating with plastic utensils helps a fair olde bit. The cake was sweet and sugary, but still far better than what you’d get on United or American (I’m sorry United and American, I don’t count the prepacked Love and Quiches things deserts… Air Canada has the right idea here).

This being Air Canada, there was also a drinks selection, with wine offered with dinner. I took the white wine, and whilst not the greatest – it was drinkable in teh right direction. Whilst not the greatest meal, it did fill a corner.

Meanwhile outside, the sun was doing its amazing light show turning from daytime to evening and night.

Yes, there’s a reason why I sit on the this side of the plane… and this is it. I always miss out on Central London if I sit on this side of the plane though. Call it force of habit – I like to see the sun set and rise…

As day turned into night and as I watched the Fellowship of the ring begin their journey, I wrapped myself up in a blanket and settled in to a comfortable night’s sleep in a GhettoCouch.


Night time Cruising

As the lights came on, it was time for what Air Canada calls a breakfast service. I call this a joke, but that’s besides the point.


Oranage Juice and Blueberry Muffin


Coffee… I still like the Air Canada swizzle sticks

Well, I suppose this is an improvement on the Banana bread I’ve had before. But only a small improvement. What was I saying that Ex-Continental routes seem to have the breakfast across the pond in Economy?

Yes, still it hurts to type that.

Still looking to my left, morning was breaking across the sky, indicating we were closing in on Ireland and the United Kingdom, tracking in over the North West (Liverpool, Birmingham, and south to London)

The cabin crew were in great spirits even during this early night flight, and they were helpful to all the passengers during the flight – even suggesting reseating for those who wanted 4 seats of economy to lie on for the night. It’s those little touches that make a forgettable crew into a memorable crew.

Cleardown was completed and the plane begun its decent into the London area

Landing was a gentle affair with us landing on 27R, bringing an end to the flying part of this trip.

YouTube Preview Image

After landing, it was time to peel off the runway and head for the T3 Complex

Soon enough, the plane had docked at the far end of T3, and it was time to bid farewell to Air Canada. After negotiating the queues the queues, I thanked the crew and headed into the bowels of Terminal 3


Everyone out!

Overall: I rate Air Canada highly as a carrier – not just highly as a North American carrier (which has some very low benchmarks to start with if we’re all honest). The service is friendly, well executed and combined with an excellent hard product – even in economy. These are good things in my book. The only two minor blots are the size of the main meal – which could do with being a bit larger, and the embarrassment that is the breakfast service. I should be glad they don’t serve yoghurt I suppose..


Next: Homeward bound.

Posted by Kevincm | 3 Comments

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

United First -  Chicago O’Hare to Toronto Pearson  (Including fun at O’Hare and United Club B7)


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


Back to O’Hare

Soon enough, it was time to start the journey home. This time, my flights were in the afternoon, so I could sleep in for once – as opposed to the 6am rush to the airport that I seem get stuck with most of the time.

However once I got into the terminal, there seemed to be the almighty mess from hell. Allow me to explain – this is was when United was switching entirely to the Continental booking system. And we all know what an omnishambles that turned into.

Well I got into the omnishambles as my booking wasn’t exactly how it turned out as United had me going as far as Toronto.

Hmm.

I played with Mr Chicken for a bit before going over to an employee for a prodding, before my reservation in its completeness was found, and both of my boarding passes were spat out for London. The agents then tried the “Are you going to pay extra for your luggage” game. And I gave them a choice of Star Alliance Gold Cards to choose from.  More mumbling my bags were tagged, and I was sent to the next omnishambles: the security lines, which seemed to stretch around the terminal.

Wonderful.


Heading to the joy of TSA.

I managed to clear security without going through a nude-o-scope, and hunted for a lounge. For a change, my flight would be departing from the B terminal block, so I decided to try out the “other” B lounge at ORD at B7.

Lounge Stop: United Club B7

There was a queue to get into the lounge, but I was seen to after my BMI Gold Card was swiped, and my passport checked so I met age requirements.

I headed upstairs to a very nice lounge environment  - whilst it was busy, there was plenty of space to relax in.

As usual there was the bar, the usual pitiful snack selection that exists in United Clubs. I just took it as somewhere to relax for a bit before the next leg home.


Well I had to have one drink at least…


Seating

You wonder why I say “pitiful”. Wait till you get to the next lounge stop on this trip. Makes United Clubs look a joke… and not a funny one at that…

Boarding time came around soon enough, so I packed up my stuff and headed for the gate.


Into the melee

Thankfully, whilst the queues were long, the United First queue was short, and I was quickly allowed through.

UA474  Chicago O’Hare International – Toronto Pearson International
United Airline, A319, Seat 1A, Domestic First Class
437 miles flown, 600 miles earned

The Photos

I boarded a bit late, so luggage space was already at a premium. Thankfully, I found a small space in an overhead locker that fitted my rucksack, and I sat down in 1A.

1A isn’t that bad a seat – it’s a very tradition US style Domestic First Class – 2 by 2 across with a bit more leg room than economy, with a bit of a cut-out for the feet in Row 1. Oh yes, the seat has a recline button.


Press to annoy the person behind you.

Pre-take off beverages were offered - I just went with a coke to start with.

Soon enough, Jeff and his safety video played and the plane begun a long taxi around O’Hare, finally lining up for a runway with a queue of 5 aircraft – not a long queue, but still a queue.


Turning to the active.

And here’s the take off video:

YouTube Preview Image


Climb


Crossing Lake Michigan

Shortly after 10,000ft passed, the crew began the service. As this leg was short – very short this was a drink and snack service.


Another Vodka and Coke. Yes. I like Vodka… destroyed by Cola. Don’t look at me like that. I like the new glassware though.


Though it was darn good.


With a snack – Mini Toblerones and Pop Chips are the order of the day.

Ok, I’m not expecting haut cuisine, but how much effort would be to load sandwiches or wraps for a sub 600 miles sector? Still, it’s better than nothing, and refills were happily offered.

IFE was the usual small screens with audio delivered. Sadly, the pilot didn’t switch on Channel 9 (That’s 3 for 3 this trip :( ) so I resorted to watching Terra Nova on the small screen instead.


IFE console

To be honest, the best IFE came from the outside views – which were nice and clear on the day of flight.

The crew were friendly and talkative – as was my seatmate. As this is a daytime flight, I enjoy that. You never know whom you’re going to run into, their stories and how small a world the place is when you really look at it.

Clear down was done as the plane begun its decent into the Greater Toronto Area, with the cabin cleared and tidy


Decent

Soon enough, we had lined up for Toronto Airport, with a nice thump on the ground and the thrust reversers having a party at the same time.

Landing Video:

YouTube Preview Image

A short taxi back to the Toronto T1 complex, and soon enough the airbridge was docked. I thanked the crew and made my way off the plane.

Overall: The flight itself was fine. Nothing outstandingly bad (except the omnishambles on the ground), but there is some serious room to improve some of the soft product on Domestic flights. Whilst I appreciate catering for a 1 hour flight isn’t easy, for 8 passengers it should be ok – other airlines seem to manage something more than a nibbles service for this length of flights – heck Hot nuts would be an upgrade in my book.

Would I intentionally buy United Domestic F Tickets? Hell no – I can’t see the value proposition any more for shorter segments. At $75 for an upgrade… did I get value? I’m still ambivalent about that. On the ground, it just didn’t work with long queues, lost data and long security queues. In the air, I see it as an upgrade to get on the plane early and off the plane very early. The fact I’m in a bigger seat with glassware is really here or there.

Next: Canada. Still A Real Country, Air Canada’s Toronto International Lounge and AC856 to London.

Posted by Kevincm | 2 Comments

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

The Hyatt Regency O’Hare.


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


After checking out of the Intercontinental and grabbing a cab (which was one of the most bizarre journeys I’ve ever had in a taxi – The Kennedy Expressway was shut going into the City of Chicago as Vice President Joe Biden was coming into town… so imagine a solid highway on the right, and an empty highway on the left…).

After being relieved of another $50, I the cab pulled up at my usual haunt in Chicago – The Hyatt Regency O’Hare.

Hotel: Hyatt Regency O’Hare

I forgot to shoot an exterior shot for the hotel. This one is from another trip – It’s not like I have no pictures of this hotel anyway… ;)

The Photos:

I was welcomed with a “Welcome to the Hyatt Regency O’Hare” when I got out of the cab (hang on – there’s an improvement there already!), and my luggage again was taken off me as I wandered upstairs to check in. I was seen to immediately and my request for a room in the main block on a high level with a balcony (with a city view) was accepted without any question.

Downstairs – Perks Coffee and nibbles

Art

Reception

After that, it was a case of heading to the high floor, and waiting for a short while for luggage delivery. As the porter had seen me come through the Hyatt many times before he offered the usual amenities.

One little upgrade to the all rooms are the key-cards. Last time, I had some trouble with the keys demagnetizing on me (and thus locking me out of the room). Well it seems this Hyatt is having none of that now as all the rooms have been upgraded to RFID locks (where you wave an electronic key at the door).

The room itself is the typical “nice Hyatt” room. Double-Double beds (as I tend to like the space of the second bed to sort stuff out on). It’s also a sure-fire way to get a bathroom with… a bath in it (the Kings alas only had showers… and I like my baths to soak in;))

TV

Bed

Work Area

And yes, this is typical Hyatt toiletry land –  that means of course White Ginger. Some of you like it, other of you hate it. Me? I love the stuff (especially the bath bars). The room itself was spotless and as clean as it normally is.

The view from the room, was spectacular. It was even more spectacular the next day when a Thunderstorm rolled through the city of Chicago.

After settling in and doing a partial unpack, it was time to take the majority of the stuff I had brought downstairs for the weekend… where it would not emerge till Sunday evening.

During these weekends, I spend a lot of time talking to the conference team at the Hyatt Regency O’Hare, and there are some Diamonds in there who do go above and beyond when I do weekend events there (least of all when I’m hunting for tables, chairs or other things that don’t exactly fit in the bag) – and they are a great team who run the conferences there.

For me, the convenience of having a room 9 or 10 floors above where I’m working is well worth the premium when I hang up my camera at 1am in the morning. The 24 hour coffee shop helps for that extra jolt on a poor morning when the last thing I have time for is to make a coffee and snack.

The on site restaurant served food in a timely manner and of good quality, and whilst not cheap, wasn’t that expensive (to be honest, I was having dinner with a friend, and whipping out a camera in those circumstances just isn’t right).

After a busy weekend and for once not leaving at the crack of dawn, I took my time repacking my stuff, as well as watching out of the balcony

Well, there seemed to be a little aviation action…

Check out was without any problem as usual, however (something that is common with this Hyatt), my points were not added to the Gold Passport account

Overall: This is more like it. Warm greetings, good staff and a lot more focus than last time. All things I like. I just wish this hotel could get crediting points right in the first place…

Posted by Kevincm | Comments are off for this article

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

One Time Exception: Chicago Water Taxi


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


One Time Exception: Chicago Water Taxi
Cost $3 (Returns and Day passes available).

The photos:

Chicago offers many ways to get around the city. From the iconic L, to the bus network that is understandable to some… to the madcap taxis.  During some months of the year when the Chicago River isn’t frozen over, there is another option – the Chicago Water Taxi. This takes a route from Madison Street, over to La Salle, and finally to a stop near North Michigan Avenue. As I was near the Boeing store near Madison Street, this was more than convenient, as I wanted to get back to the Intercontinental on North Michigan. Yes, I could have caught the L, then walked, but this seemed more fun.

Ticket buying was a case of using a Credit Card machine, and soon enough, I had a ticket to ride. Boarding the board was by a gangplank, and soon enough the water taxi was on its way.

For those of you who have done the Chicago Architecture Foundation’s boat tour, this follows part of the route the tour takes, up the Chicago River.

So, yes – you could use this to replace part of the boat tour, but you’ll have no commentary ;)

Pictures are better than words in this case, so lets do some pictures.

The boat docked near North Michigan Avenue, and soon enough I was at the top of the elevator, and heading back to the Intercontinental.


The North Michigan Avenue Dock

Overall: For $3, it’s a steal if you want to see the architecture of the Loop on a budget.  But choose a nice day to do it, otherwise, you’ll 1) freeze or 2) get wet…

Posted by Kevincm | Comments are off for this article

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

The InterContinental North Michigan Avenue, Chicago


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


After exiting the plane, I wandered aimlessly for the exit and picked up my luggage that had just about to be delivered to the belt normal luggage belt and the oversized. I then headed for a cab (without considering a Shuttle. Next time), to be fleeced the $50 to catch a metered cab downtown (so yes, defiantly a shuttle next time).

If I was travelling lighter, yes – I would had taken the L – but you try travelling with some of the stuff I travel with…

Anyhoo, the cab made its way down the I-94, and into the heart of Chicago to North Michigan Avenue – and my hotel for two nights – The Intercontinental

Hotel: InterContinental Chicago – Magnificent Mile – North Michigan Avenue.
Room booked: Double, Upgraded to a Suite (Ambassador Upgrade)


Yes, A shot of the Hotel in the daytime. Happy now?

The Photos:

My luggage was taken off me and I was given tickets for it as I went to check-in. All the lines were of a length, so I picked the smallest one and got seen to after a few minutes. I was welcomed as an Ambassador, and my room was upgraded to a Suite in the main tower.

Now, that’s a nice upgrade.

I was also reminded of the benefits I had on the rate I was booked on (always helpful) and directed to the right elevators. It was then off to the 14th floor of the main tower.


Elevators on 14th


Corridor

After finding my way to the room (a challenge I sometimes have), I found a very nicely appointed suite waiting, split into a living area, bedroom and bathroom – not as large as the IC Toronto Yorkville, but then who needs 2 toilets in a suite?

My luggage arrived after a few minutes and I made myself comfortable


Minibar area – The Intercontinental “Intimacy” kit is out of sight for the protection of my dear readers ;)


Comfortable seating


Seating with extra towels out…


Living room TV


Bedroom and Web-console

The living room and bedroom were reasonably well appointed – whilst not new, it was comfortable and suitable – better than just a room.

Moving on to the bathroom, it was a proper bathroom, shower and toilet combo.


Coffee machine and water in the bathroom


Soapy.


Amenities


Art in a bathroom

The bathroom delivered hot water when I needed it (although it has those wonderfully annoying showers they have in the hotels, where you have to turn water on, pull a plunger and hope the shower works – annoying, but is life)

Meanwhile, there was a welcome amenity. Those who enjoy comedy will like this:

Yes it is exactly:

  • Three Satsuma’s/Tangerines
  • 1 Bottle of relaxing water
  • 1 voucher for the Starbucks shop in the lobby, valued at $1.65

Do I even need to go further?

Still, it was a great hotel to relax in, and base myself before the ongoing madness that is the stuff I do when I get to the Hyatt Regency O’Hare.

Admittedly, I utilised the late check-out at the InterContinental (as I had to repack some stuff), to the dismay of the house staff. Well if you give me a 4pm checkout, I’ll use it sometimes! I made my way out of the room just before 4pm, and checked out at the front desk… and sat and waited for a shuttle van.

Which I realised I accidentally had booked for the next day.

Oops. Reluctantly, I grabbed a cab for another ride up to O’Hare.

Overall: It was a nice hotel, with great service and a nice environment. The location on North Michigan Avenue just can’t be beaten at all – two buildings from the Wrigley Building, John Hancock to the north, and the Loop to the south. Just the two little things of the house staff wanting to know when I was going to go (even though a 4pm checkout had been posted on the account), and the woeful excuse of a welcome amenity are the standout points here…


Next: One Time Exception: Chicago Water Taxi!

Posted by Kevincm | 4 Comments

A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

Touchy Feely fun with the TSA, IAD to ORD with United


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


Once off the plane, it was off to the Midfield immigration area as I was due to transit onto another United flight. Midfield immigration (like any US immigration) is a matter of getting off the plane as fast as possible and heading to the immigration area.

Thankfully the queue was moving rather quickly that morning for visitors to the United States of America

After arriving at DC and making my way to the midfield terminal immigration there was a 20 minute wait to be seen. The agent was in a chatty mood, asking about my plans and such. After satisfying those requirements, my passport and blue form were stamped, and I was sent on my way.

With a 20 minute wait, I had timed it perfectly for luggage which by this point was making its way around the carousel like happy things. After hefting the bags onto a trolley, I approached US Customs, who welcomed me with “Straight Ahead – Welcome to the United States”

Definitely not an Eric Cartman style customs officer today.

However, after dropping off my checked luggage, it was time to deal with the TSA – who had their Eric Cartman clones on duty today at the checkpoint. As usual, I placed my stuff on the belt, and was directed to the Nude-O-Scope. In keeping with my beliefs about them, I opted out.

Then the waiting game begun… until the officer who i stated I was opting out too decided to inspect me himself (it seems midfield TSA as usual were understaffed). As usual, we’re talking about a usual 2nd base inspection, which came out clean. I thanked the officer and grabbed my trash, and headed into the terminal. Seeing the my flight was going from the D Gates, I hiked down C Concourse, directly to the D7 United Club

Lounge Stop
United Club (D7)

I wandered downstairs and was welcomed, and politely invited into the club. Now, I have a soft spot for this club as it’s self service, and its nice and quiet normally. This club lived up to those expectations today with just a few people in. I just settled down and relaxed for a bit – and resorted my trash after the TSA fondling.

After relaxing for a bit and grabbing a few drinks, I left the lounge and headed for the gate. When i got to the gate, I saw the seat map, and looked at it very carefully. There were some pairs of seats open still, so I went to the gate and got a window with a clear middle seat.

It’s not being selfish, it’s being proactive.

Boarding begun on time, and I made my way down once Star Golds were called.

UA221 United Airlines Washington Dulles International – Chicago O’Hare International
United Airlines Seat 35F,  Airbus A320 Economy Class (Blue Tulip Scheme)
588 flown, 600 Earned

The Photos:

I was welcomed aboard, and headed straight to almost the back of the plane – as I’m arriving into Chicago, I’m not exactly doing anything bar settling down – so I’m not fussed getting off the plane late.


Meanwhile, nearby…

As suspected, there was an isle seat person, but no middle seat person – this is what we call a relaxing environment.


Cabin during boarding

Pushback was a little late, and I was greeted with Jeff again doing his spiel, and then the elevator music version of Rhapsody in Blue with something resembling a safety video.

Soon enough, we lined up for take off… and I realised where my phone was – in my bag. So, no Youtube videos for this segment. Aren’t you glad? ;)

Take off as was its usual sporty self in an A320, with the plane reaching for the skies in no time at all. The crew were released to do a drinks service, and I just sat back and watched the world go by.

Legroom was reasonable, even if its near the back of the plane


I’ve sat in worse.


Between seats.

Soon enough, the excitement of a drinks service arrived. Still needing liquid, I just went for another diet coke… delivered Continental style.


Why I don’t I believe this?


Hmm. A change I don’t like – a cup of coke – no can :(

The flight continued on its way, crossing Lake Michigan, and the plane twisted and turned for Chicago.


Crossing into IL


Midway

Tocuhdown was its usual sporty self for an A320, and soon we were off the runway, taxing to the B Concourse at O’Hare


With the usual traffic at ORD

Soon enough, the plane pulled in, and the bongs went. As I was near the back of the plane, it took time to disembark, but I eventually made it off the plane.

Overall: Nothing special for a sub 600 mile flight to be honest, but you can see cuts just in this service alone – whilst I like a full can of cola, I don’t like asking for it. Guess its a change… oh you all know the rest.


Next: Intercontinental Chicago – North Michigan Avenue.

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A Last Star Alliance Fling? To Chicago with United Airlines and Air Canada
LHR-IAD-ORD, ORD-YYZ-LHR

UA923 London Heathrow – Washington Dulles


Chicago from the Hyatt Regency O'Hare (c) Muggins

Index:


UA923 London Heathrow Airport – Washington Dulles International
United Airlines, Boeing 767-300ER in Classic Blue Tulilp, Seat 36k, Economy Class
3667 miles flown, 3667 earned.

The Photos

I was welcomed aboard and headed past business class and to my home near the back of the plane. Carefully stowing the luggage I noted at the gate it looked pretty full and that United were going to get a full load today to Washington Dulles. The beauty of course with a Priority Boarding option is simple: you get first pick of the luggage bins – and on a North American carrier that is key if you want 1) somewhere to stow it and 2) not wanting to check it at the gate later when the bins are solid.

Retrieving what I needed for the flight (camera, iPhone, other random bits), I settled down, and I got a seatmate. Thankfully whilst he was a talker – he was an “interesting talker”.

Which is nice.

Soon enough loading was complete, and whilst the back of the plane wasn’t solid, it was a very good show, with a fair few families aboard too.

It was then time for the “Safety Video” which I’m sorry to say still does not impress me in the least with its “easy listening” version of Rhapsody in Blue, the lovely CGI renders of the plane and cuts from various Continental safety videos.  I suppose the video does the job, but surely someone could had come up with a slightly better video?  Ho hum. I’ll file that in the Jeff Semisek excuse bucket (“Changes that we think you might like”)

A short taxi to 9R past the terminal 5 complex and the engines spooled up, ready to take the 767 into the sky

Possibly my new home after I leave Star? A line up of BA Tailfins at T5B

YouTube Preview Image

Take off was swift with the plane turning after take off tracking north, then across the Irish sea, then the Atlantic.


Leaving the Heathrow complex


Thorpe Park


Clearing the coast

It was a nice and gentle climb into the sky, with the usual breaking the cloud layer, and then setting a course across the pond.

Of course, I had quick flick through the IFE (which if you’re in the back of the plane of a 767 is awful), and with Channel 9 off, there was only one thing to do.


You may find my lack of faith in United’s IFE disturbing (Family Guy presents Blue Harvest installed in a GhettoIFE system)…

Soon enough as we cleared the coast, and begun tracking towards Ireland, food was served. And… oh dear. It seems United’s caterers have been at it again.

I find it amazing that food caterers can’t get it right, and those who use the ovens sometimes have so much trouble.

So lets examine the savoury breakfast

Yoghart, Orange Juice and breads.


Sealed Cutlery with Chinese Diet Coke in the background


Ok, I know its near impossibility for decent food for Economy class… but seriously… burnt food in this state? Sorry… not impressed here at all. I know catering budgets are squeezed, but a little more effort could have resulted in a better meal.  Not impressed.

Once that disaster of a meal was cleared down, I did what I normally do for these runs after breakfast and being up half of the night – I crashed out for a bit.

As I didn’t seem to wake up until near the Labrador coast, the flight itself. Which is nice for these TATL runs.

The crew were out every now and again to do drinks and water runs – always a good thing to see on these long flights.


Mid flight drink

Meanwhile, I was honestly feeling like a number sitting in the back today.


Patrick McGoogan is The Prisoner. Shame I’m not sat in row Number 6… (Installed in a GhettoIFE system)

As the plane tracked over Canada, and closing in on Washington Dulles, the crew came around to do a 2nd service run.  As usual for United, it was the usual snack in a bag thing


Sandwich with 3 circular slices of meat. How… yes. Well.

Hmm. This is getting more cost cutting by the day. The sandwich was a lot smaller than the pretzel bread in the past, and we’re down to a single finger of Twix (and still using KP crisps… sigh…)

Still, it filled a hole after what starting to drag on for the flight to Dulles. Speaking of Dulles, soon it was time to clear the plane down and prepare for landing.

The crew seemed to be a reasonably friendly bunch that weren’t there just for your safety – a good sign in my book.

Soon enough, the seatbelt signs dinged, and the plane begun its descent. On our descent we took the weirdest path into Dulles, literally flying past the airport, then looping around to land at a lowish altitude.


Errm. We’re meant to be landing there…


Deep turn.

Odd.

Thankfully the pilot made a skilful landing as we landed in a sunny Dulles morning in Virginia.

YouTube Preview Image

It was a quick taxi over to the C/D Concourses, where the plane docked reasonably quickly and we were allowed to disembark.

Overall: The flight itself was a good effort… however, the catering seems to swing one way or another (from good to bad). This time it swung to the bad side, and I’m honestly not impressed in the least at all United on that front. The crew made up for it a bit, but there was definitely something missing compared to previous flights I’ve had with UA.

Posted by Kevincm | 6 Comments

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