SAS is refining its North America routes with a couple of announcements today.

First up, is the launch of a six times-weekly service between Copenhagen and San Francisco starting the 8th April 2013.

Copenhagen to San Francisco

SK935 DEPART CPH 1225 ARRIVE SFO 1445 Operates Mon, Wed, Thurs, Fri, Sun
SK935 DEPART CPH 1255 ARRIVE SFO 1515 Operates Sat
Commences: 08/04/13
SK935 operates daily except Tuesdays, and a timetable variation on Sat.
Booked Equipment: Airbus A340-300

San Francisco to Copenhagen

SK936 DEPART SFO 1735 ARRIVE CPH 13:15+1

Commences: 08/04/13
Operates Daily except Tuesdays
Booked Equipment: Airbus A340-300

SAS’s move represents a move to be the first link between Northern Europe and San Francisco.

Meanwhile, SAS is to boost its services into Newark International Airport at around same time (1st April 2013). The new service pattern increase SAS’s Copenhagen to Newark International to 10 times a week

Copenhagen to Newark International Airport

SK909 DEPART CPH 12:25  ARRIVE EWR 14:50 A330-300 (All days except Tues)
SK909 DEPART CPH 12:25  ARRIVE EWR 14:50 A340-300 (Tues Only)
SK901 DEPART CPH 18:25  ARRIVE EWR 20:50 A340-300 (3x - see below)

Commences: 01/04/13
Booked Equipment: As above
SK909 Operates Daily, with equipment variances on Tuesday Service
SK901 Operates Monday, Thursday and Friday ONLY

Newark International Airport to Copenhagen

SK910 DEPART EWR 17:40  ARRIVE CPH 07:15+1 A330-300 (All days except Tues)
SK910 DEPART EWR 17:40  ARRIVE CPH 07:15+1 A340-300 (Tues Only)
SK902 DEPART EWR 23:30  ARRIVE CPH 13:15+1 A340-300 (3x - see below)

Commences: 01/04/13
Booked Equipment: As above
SK910 Operates Daily, with equipment variances on Tuesday Service
SK902 Operates Monday, Thursday and Friday ONLY

SAS has a fair reach of USA Services, connecting:

  • Copenhagen, Oslo and Stockholm to New York, Copenhagen
  • Stockholm to Chicago
  • Copenhagen to Washington DC.

And from the looks of it, it really wants to add more traffic to these destinations.

Posted by Kevincm | One Comment

Well it’s Sunday again, so it must be time for some more airplane art.

This week, it’s a United Airlines 757 in classic blues colours with winglets taxing into San Francisco International after completing a service from New York-JFK.

From next week there should be a lot more interesting stuff… And that leads me into a new post shortly ;)

Posted by Kevincm | 2 Comments

Narrow Minds and Narrow Bodies – To Denver with the New United, Aer Lingus and FlyBe – BHX-DUB, DUB-EWR-LAX-DEN, DEN-SFO-EWR-BFS, BHD-BHX

Or

NOT ANOTHER BLEEDING BOEING 757!!!

Hello dear readers. And welcome to my end of year trip. Why? For miles of course and to maintain status – so I don’t have to fly in January in a mad panic.

Newbies, Welcome to the madness that is a Kevincm mileage run trip report! It’s full of taking an airline by the scruff, satirical humour, hard and honest reviews and of course an epic dose of photography. And maybe an iPhone in a sick bag.

Regular readers will probably see the route above and laughed their heads off knowing what is to come. And yes, it’s as bad as it sounds

Does Size Matter? Or is it what you do with it that counts? (The introduction)

With a few thousand miles still outstanding before the year is out, I was looking forward to a Eurotrip which was expensive and yielded a fair few miles. However, as usual, I was reading, and came across a Denver return trip. For under £280. Now whilst this may not sound exciting, it was route-able across the width of the USA – in other words – mega miles. And even though BMI looks like it’s being IAG’d (BA/IB and we might get.. umm… Avois instead) or Virgin’d (Flying Club Miles? Umm… Are Delta Skymiles worth more?), miles are always good.

Besides – as you all know it’s never about the destination – it’s always the journey for me.

Now whilst this is all good in principle, as I was looking, I found out this run would be solely on narrow body jets, and maybe I’m slightly prejudiced against narrow body airplanes that fly across the pond. Mainly because I love the room that you get in a wide-body such as the Boeing 767, The Boeing 777 Series or the Airbus A330 Series, compared to the “narrow” 3 x 3 you get down the back of a narrow body jet.

Or maybe I’m imaging it. Guess we’ll find out in this run if I do get over this prejudice – or not…

Now, this fare required a bit of thinking as it starts in Dublin’s Fair City and ends in Belfast. And there’s another bit of water called the Irish Sea between me and the start and end points. So of course, it’s time to buy positioning flights and timings. With a 9am pushback from Dublin, no early flight from Birmingham was going to make it in time, therefore I’m falling back on the good olde combo of “Aer Lingus and Travelodge” and considering the flight was a mere £26, and the hotel was €19… I wasn’t objecting at the price. Good value like that is hard to find

Getting back however was going to be another matter. As I intend to bring a few things back with me – some of a liquid nature – I was going to need luggage space. And if I wanted to fly “home” as opposed to flying into Heathrow with BMI and then cross London and find a train home, there was going to have to pay a luggage surcharge. Which leaves FlyBe and BMIBaby.

Now as I was lazy and waited to book my ticket back, all I was planning to take a midday flight home. By the time I got around to book it, most of cheap tickets had of course sold out, and all that was left that was cheap was… the late night special. As it departs 10 minutes before BMIBaby flight, I did a price comparison, and everything came together, FlyBe was cheaper by a good £10, where Flybe came away at £44.98. With luggage. And yes, I felt dirty paying for luggage. These “Low Cost” carriers will get you no matter how you try sadly.

So here is the map – people at the back can laugh… now.

Map by Great Circle Mapper – www.gcmap.com

So on the stats a new airline (FlyBe), and over 13644 miles to cover in 4 days.. This could hurt my back a lot…

Part I – Opening Salvos, BHX-DUB


As another day comes to the end of this System Administrator’s day, it’s time to head off from the office, and off to the UK’s 7th most used airport (yes Birmingham airport lovers – the few of you as you are, the traffic stats say you’re 7th this year, behind Edinburgh airport) – Birmingham Airport.


My stuff at the office

So it’s a bus from the back end of Birmingham, into the city centre, and off to the hell-hole known as Birmingham New Street station

Birmingham New Street – Birmingham International Train Station
£2 SuperSaver Return

As the clock passed 18:30, Supersaver tickets are the name of the game. And I can live with that since there was a Virgin Trains service departing at… 18:30. That works for me.

Being an off-peak train, it was of course packed solid. Still, for a 10 minute ride, it got me to the airport station – which is what counts.

Hopping onto to the air-rail link, I was deposited at the main terminal departures level.

Popping downstairs, I found the quiet Aer Lingus desks, and checked. I know a lot of people love On-Line Check-In, but for me, I like the sense of occasion of flying, and checking in is just one of those things to do.


Well – here we go again!

My boarding pass was issued, and I made my way up to Security, there I managed to set off the security arch. After a good touch down by the Birmingham security staff , I was let through.


The welcome agent – Hint – it’s a projection at the top of it.

Since I was flying “sans status”, I had to hang out in the main departure area. Which at Birmingham airport is not a bad thing as the only good thing about the ServisAir lounge is the free alcohol. So I spent some time vainly getting the local free WiFi to work unsuccessfully and watching the local colour. Boarding time came and it was time to head to Gate 54, where boarding had begun.


Boarding in full swing

I queued up, my boarding pass was beeped and I was allowed to walk downstairs and walk on the tarmac to the plane boarding by the back stairs.


Bird of the day.

Birmingham Airport – Dublin Airport.
EI277 – Operated by Aer Lingus, Airbus A320, Seat 23A, Economy Class
200 miles flown, 0QF Miles Earned

The plane was filling up nicely when I boarded, and I took my place aboard the plane. Still it wasn’t what I’d called packed – more like busy. I chucked by bag in the overhead bin, and sat myself down. A person joined me on the Isle seat, and boarding continued when a disorganised person arrived with the doors closing behind him. And lo and behold – I had a spare seat next to me.

This is quite acceptable to me.

The plane pushed back 10 minutes early, and at 2 minutes our stated departure time the A320 up into the air

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The plane took off, with Birmingham City Centre passing to the left, then Wednesbury, Wolverhampton and then tracking north and the Irish Sea.


Central Birmingham


Wolverhampton

The state of the A320… has seen what I would say are “better days”. The leather seats are now showing their age – although they are nice and soft to sit in. The cabin itself, again has seen better days, with the strip lighting at the passenger edge just that shade of yellow where you know the plane has been flying around for a fair olde bit.

Now, Birmingham to Dublin is a very short hop. And with a 40 minute stated flight time, the crew sprang into action doing a drinks service.

I parktook of the option of falling asleep. Which was rather annoying, as I wanted to pick up an Aer Lingus A320 retro model plane. Oh well, I’m sure I’ll be on another Aer Lingus flight sooner rather than later.

All I knew is that I woke up 10 minutes before landing as the crew were buttoning down the plane.

Soon enough, Dublin bay appeared to the left hand side and the planed lined up for landing


Dublin Bay

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The plane taxied from one end of Dublin to the other (as usual as it seems for Dublin), and docked at what I still call the “B” Pier (what is now the 300 gates). The seat-belt sign has switched off, and everyone made like the wind off the plane.


Closing in on the gate

Overall: As usual, Aer Lingus delivered a good service and a comfortable flight. A tiny bit of looking after their planes wouldn’t go amiss though.

Of course, since the plane docked over the far of the 300 gates, it was a long hike to Immigration in T2. The immigration agent just glanced at my passport and waved me through. It was then the “hunt for the taxi rank. Which was successful in the end.

A short while later, I was dropped off at my base for the night – the Travelodge North Dublin Airport “Swords”

Part II, Travelodge Swords, Dublin Airport

Overnight: Travelodge Dublin Swords.
Price paid: €19+€5 for 24 Internet access

Yes, we’re back here. Why? €19 says why we’re back here compared to the HIX at €70 up the road near the airport. So lets quickly review.


A room with…

After signing the guest agreement in for the evening and purchasing my Internet access I went to my room, operated the key lock (with a real key) and settled down for the evening.


Yup – a real key


Double bed and a single bed


Bathroom


Sealed with a sticker

Forget the mega-amenities that you have in a posh IC or a Hyatt. This is bare bones. And you know what – I didn’t care. There was power, an Internet connection, a TV and the room was warm.

And the bed didn’t feel like a rock or a marshmallow. In other words, enough for a nights sleep. And with great respect, sometimes that is all you need. And it suited me to a tee.

Overall: Good value is hard to beat. And €24 for everything I needed… I’m not objecting.

Alas, 5:30 in the morning comes around far too soon alas, and it was time to pack the bag down, and check out. By 6:00 I was outside the hotel, and by 6:06, the shuttle bus had arrived. Another €5, and the bus took its sweet olde time winding its way round from another hotel, a couple of car parks, and finally parking up in Dublin Airport Coach station. Why they cannot route these buses through to the actual terminals is still beyond me still.

Anyway, another morning hike around the back end of Dublin Airport before entering T2.

I headed to the ICTS security check, and was let through to flight check-in, where I confirmed the route and seats. I was warned to get to the US Pre-Clearance checkpoint by 7:30. With an hour to go, I wandered off to find a lounge – Whilst BusinessFirst could use the DAA lounge, the Star Alliance lounge for me was… the BMI Diamond Club Lounge in the old T1

Lounge Stop: BMI Diamond Club Lounge.

I made my way in, and woke up the poor lounge attendant to find… near enough no-one there. I swiped in, logged on and settled in for a morning coffee – and a pre departure vodka and orange

It was just quiet. Which compared the chaos below, is not a bad thing. In some ways, a bad thing least of all it shows people aren’t using the facilities, and that Aer Lingus is caning BMI on the Dublin to Heathrow run. That or I missed all the LHR people.

As the clock ticked past 7:20, I packed up my trash and left her back to her magazine, and headed back to the 400 gates, and towards US Pre-Clearance

I was expecting the worst when I arrived, but there were no queues. My passport and customs form was checked as clear, and I was sent through to the agent. The agent took my form, confirmed what I was doing and what I do in the UK, and stamped my passport into the USA.

Now this is the way to travel kids. Immigration in seconds, rather than hours. Looking behind me, my timing again was perfect a queue was starting to form at the checkpoint.

Another x-ray scan of shoes and bags, and I was pre-cleared and headed to the gate. The gate pen was filling up nicely with what was looking like a full flight. I took advantage of the Eirecom “10 minutes of interwebs for free”, which filled up the time nicely to boarding – which started early.


The plane resting before the long TATL slog.

A final boarding pass check, then the escalators to Irish departures level where ICTS were waiting, asking questions. A few questions asked, and I was allowed to board the plane.

Part III – DUB-EWR


Dublin Airport- Newark International Airport
CO23 – United Airlines (As Continental Airlines) , Boeing 757-200WL, Seat 35F, Economy Class (New United Colours)
3193 miles flown, 3193 miles earned

The pictures

I was welcomed aboard, and made my way down the back of the plane. Knowing the full length of what was ahead, I chucked the rucksack in the overhead bin, coat to the side, and settled in for the long flight. Eventually, I was joined by my two seatmates, and a quick look around the plane showed that every economy seat was accounted for.


Waiting

Looks like United made a few pennies on this route today – well not from me maybe, but that’s besides the point.

The safety video played again, and this time it seems Jeff Smiek is still walking around Chicago O’Hare with his staff, but is skipping anything to do with the United Mileage Plus Credit Card, rather just getting to the message of the video. It’s a welcome change considering UK people who consider Mileage Plus Credit cards get small beer in comparison to some of the US Credit Card deals. The safety video played (the same Continental video with Rhapsody in Blue dubbed over it) and soon enough, we were pushing back and under way.


We know who this is….

After allowing an Etihad A330 take off, and a BMI A319 land, it was our turn to take to the skies.

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The course of the flight was… odd to my thoughts. Rather than striking out west on a traditional Great Circle route, we struck south west for some considerable time before turning onto a great circle path that take us way south of Goose Bay, Newfoundland and make landfall over the Boston area, before taking a path to Newark International.


Flightpath – taken later during the flight

It seemed however I got the first taste of what would the hallmark of the outbound… and inbound flights, which was medium turbulence. It was easier to count the periods where the seat-belt sign was off rather than on.

Because of this, service was delay. Eventually, first service begun

Yes – drinks and pretzels. And it seems that the Continental side of United has copied an idea from TED – cups of drinks and not full cans. And this became more evident later during the flight when they ran out of actual cans Coca Cola (something I’ve never seen at all in all my flying). Yes, it’s a very small thing, but if they’re not overloading the Coca-Cola on a flight… what cuts are being made to the service? It’s a big question..

Maybe it’s that time of year, but there seems to be a lot of cuts to the Continental IFE system in terms of content. And we all know whilst a nice big screen and easy controls make for a great IFE system, ultimately – it’s content that matters. And it was lacking this time.

So we can all guess what I did next.


Yup. For days of airtravel long gone.

Second service arrived – now what catering wonders were to come? Could Dublin louse up a meal… or can the caters actually cook a meal? Admittedly, the last meal I had on the US Airways DUB-PHL trip a few years ago was inedible (Macaroni cheese is not my idea of a meal – sorry) , so I was quite surprised to hear the two options – Chicken or Beef (and no vegetarian option). I went for Chicken, which came with rice, salad, a chibatta style roll and a pre-packaged brownie.


Meal tray


Salad


Chicken and rice

The chicken was cutable and tasted of chicken, and the rice not soggy. Normally a good combination and it was in this case. The roll could had been used as a WMD, whilst the salad was fresh (again – the Continental “salad” seems to be better than “old” United’s Green leaves). The Pre packaged brownie however… was a joke.

Service cleardown was comparatively quick as we bumped across the pond. I took the opportunity to grab some sleep in the meantime.


And when I was not sleeping…

As we started closing in on Boston, the snack service commenced, with a pretty box and a hot product. The hot product was a chibatta bread roll with mystery meat and a sauce, whilst the box contained a packet of french crisps and a Lily O’Brians Chocolate. And when the drinks service commenced, I got something odd – a full can of Diet Coke!


Box’o'goodies


Inside the hot chibatta

The crew we seemingly friendly and engaging, but with a full load of a 757, were extremely busy through the flight.


Landfall


Somewhere over Massachusetts

With time slipping away, it was time to clear down and secure the plane as the pilot was expecting more bumps on the way down. And bumpy it was. A few turns and a while later, the plane was lining up for Newark International Airport

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The plane landed, and after a while the taxi begun to the 100 gates, docking at Gate 112. After a short wait, the plane was connected to the jetway, and after waiting for the sea of humanity to move, I made my own way off the plane.

Overall: I can see why they choose the 757 for this sort of mission, and the economics of it probably make it work. However, it is tight down the back of the plane – in width more than legroom. Still the service in comparison to “old United” was slightly better with the catering options good (unless you’re a veggie) and a friendly service. The preclearance to the USA is just the icing on the cake.

The plane had docked in C Concourse at Newark, and connected directly into the USA without any customs formalities (those long completed in Dublin, so the arrival was treated as a domestic arrival. Or to put it bluntly – no TSA to deal with. Those of you who know of my “love” of the Transportation Security Administration was relived not to deal with them after a 7 hour 30 flight.


Newark C Concourse

Instead, I headed straight to the monitors to find a delay had been posted on the LAX flight with a big gate change from 126 to 86. I wandered down to the lounge

Lounge Stop: United Club (Presidents Club) C Gates near the 80x range.

I took the lift upstairs, and checked in. I then found a perch to do some blogging with, as well as grab a couple of cups of coffee. The lounge was comparatively quiet in comparison to the last time I was here (bear in mind the last time I came through EWR, it was a Monday late afternoon/rush hour).

The WiFI appeared to work for once – which was nice. And unlike the Red Carpet Clubs – no need to use silly T-Mobile WiFi keys. Again a simple thing.

I kept an eye on the board and with 20 minutes to go before stated departure I headed down to the gate – to find boarding had not even begun yet. No rush. And with a 1:30 hour layover at LAX, no rush at all from me… or so I thought…


Next flight at the gate…

Part IV – EWR, EWR-LAX, and a touchy feely TSA Experiance


Newark International Airport – Los Angeles International Airport
CO17 – United Airlines (As Continental Airlines), Boeing 757-200WL – Seat 32F, Economy Class (New United Colours)
2454 miles flown, 2448 miles earned
I wandered aboard when the call was made, boarding at 2L and greeted the crew, and headed to the back of the plane. It seems this journey was going to be pretty full, with holiday makers by the bucketload (with the odd frequent travellers). It also seemed like I had an seatmate at the isle who introduced himself to me. As the rest of the plane began to fill up, the middle seat still kept free right up to doors close – giving me some room after 7 hours stuck in the 757-200.As we were late boarding, we missed our slot but soon enough we were under way from Newark, pushing back from Gate 86, and taxing to the runway, before a powerful take off.

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As we looped around Newark, a view came into view – a view of Manhattan. And what a view it was.


Newark at the botton, Manhattan at the top


Manhattan Island

The captain made a few calls on the horn, and also announced why the flight was so bumpy due to the high powered jet-streams which were flying against and advised people to keep their seatbelts on. Which some of the plane promptly ignored.


International IFE System – the bird was late in from a Glasgow run

I decided to attempt to see if there was anything different on the IFE system… and failed miserably. Although I watched 1 episode of 30 rock about 4 times to get to the end of it, I finally gave in and made myself another GhettoIFE system


James May – The Great Toy Train Race

Once the chop had settled down for a bit, the crew did conducted a service. And yes, I decided to risk arm and limb and risk one of United’s “Fresh” options with the Asian noodle salad box


The box looks nice…


Chicken, Noodle, Chilli…


Not bad at all..

And for a “paid” option, it wasn’t that bad in the least – actually it was quite passable. As we passed over Lake Michigan, the chop increased again to the point where the crew had to take their seats for a short while. I took advantage of the quiet time by dozing off here and there, and capturing the sights that mother nature laid out for me.


Lake Michigan

There was a second drink run, and a few other water runs too with the crew being friendly, whilst being semi strict over seatbelts in-case sudden turbulence.


Long way to go yet.

I merely took the chance to grab a few zzzz’s after not getting to sleep early the night before.

As we crossed Nevada and the Grand Canyon, daytime begun to turn to evening and the reds of the evening filled the cabin.


Evening reds


The Grand Canyon I think


Slowing for LAX

Decent was also bumpy as heck too as we lined up for LAX Airport, but we made it down in a hurry it seems.

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Eventually we touched down at LAX, and after a taxi, we parked up. I said farewell to the frequent flyer next to me as he rushed to the exit. I sort of took my time as I didn’t know

Overall: A good flight. The big difference of an extra seat shows as the the space was much better than the previous flight. The use of an “international” bird on a domestic leg was appreciated with in-seat power. With a good crew, this made for a good flight. A shame about the chop…

LAX – A place for the touchy-feely type of people?

After looking where I was, I realised I was in T6. My “Old United” flight was going to depart from T7. This of course necessitated a hike to the next terminal. Now will the person who designed LAX please be taken away and evil things done to them. I honestly have not seen so little joined up thinking with an Airport than I have with LAX.


But I did have chance encounter with the Theme building – as close as I’ll ever get to I suspect

As I entered non-sterile zone, I knew my luck had ran out – and I had to deal with my friends in the TSA. After ducking into the elite queue, I was directed to a Nude-o-Scope machine.

I popped my stuff through the converter and in the nicest possible way I said “I Opt Out. Manual Screening Please”.

A look of resignation passed over the security agent that I didn’t trust their beloved machines. The machines I have an issue with – it’s the people who operate them that I have the real problem with.

However, I was seen to within a minute, and an agent explained what he was going to do, and gave me my grope for freedom. He conducted the search meticulously, and carefully.

The agent put the swap in the Itemiser, and I was declared clean by the machine (And I know what an Itemiser looks like now thanks to Border Security Australia) and let on my way.

As usual i took my time packing my stuff away and I thanked the TSA in a loud non-condescending British Accent. And didn’t look back as I headed up the escalator.

With the minimal time I had, I could had skipped the lounge – but I wanted to check my mail and do a few bits on Boarding Area before continuing. With the flight going from 70A, there was usefully a United Club next door to the gate. How convenient.

Lounge stop: United Club (Red Carpet Club)

I was welcome to the club, with my boarding pass refusing to scan. The agent re-issued my boarding pass, but it still wasn’t playing ball. In the end, I was just granted access to the lounge, and given a WiFi key on entry.

For me, I did what i needed to – update my blog, check my mail, and swapped my memory card over.


Not the best pic – but the next bird already at the gate

I even had a time for a couple of espressos before the flight to keep me awake for a bit longer – bear in mind I was up at 5am UK time, and it was the best part of 2am on my body clock.

Soon enough, boarding time commenced, and I grabbed my trash for the final leg of the journey of the day – to Denver.

With the lounge next door to the gate, it was a quick walk, and boarding was in full swing by the time I got there – and I sneaked up on the Elite Access land as Zone 2 was boarding. I was beeped aboard, and after a short wait on the jetbridge.

Part V – LAX-DEN, Hyatt Summerfield Suites Denver


Los Angeles International Airport – Denver International Airport
UA364 – United Airlines, Airbus A319 Seat 30F, Economy Class (New United Colours)
862 miles flown, 860 miles earned
Channel 9: ON :D

The shot of espresso was keeping me in good spirits as I greeted the crew, and made my way down to the back of the plane. I dumped my rucksack in the top bin, and the little day bag I purchased in Dublin by my side.As boarding continued, a couple parked up next door to me. However, it seems reading skills can be lacking… as they were in the ABC side of the plane rather than the DEF. And a lovely young lady suggested they move.This created the lovely thing of an empty middle seat. Again – what a lovely luxury.
And considering the amount of space I had – not a bad thing!Thankfully, everyone had turned up for the plane and we pushed back slightly early.The safety video played with different Jeff Smisek introduction, with Channel 9 on throughout, and taxied to the bottom of the runway before powering down the runway to take off into the now night sky.

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Cabin view

As only an hour had passed, the chop was still pretty appalling out of LAX, and the seatbelt sign was on for a good 30 minute before conditions improved enough for the seatbelt sign to be switched off. As a result, drinks service was delayed. Such is life. On a two hour hop, this isn’t that bad. With an additional 25 minutes shaved off the Captain put his foot down with those tail winds – along with Channel 9 on and legged it to Denver.

Eventually, a snackbox and drinks service was carried out on the service. I took the opportunity to update most of my photo library I had shot during the day. Soon enough, the bongs went off and it was time to land in the dead of a cold night in Denver.

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Again, I waited for the slightly more organised sea of humanity to clear, and I thanked the crew and headed into a very cold Denver Jet Bridge and into the B Concourse

Overall: Chop is one of those things you accept in flight. However, it seems the crew were in good spirits and willing to do a good service


The main terminal building

After negotiating my way past the the metro system and being welcome to Denver I made my way out of the secured area into the Terminal Building. It was then a matter locating the hotel telephone bank and ringing for a shuttle. This was handled quickly and effectively, and after using the free WiFi in the terminal, I headed outside to the biting cold of a Colorado night. The “bus” or should I say “SUV” arrived, and after a 5 mile drive, I was dropped off at the entrance to the entrance to the hotel.

HOTEL: Hyatt Summerfield Suites, Denver Airport
Price paid: $84+Tax a night

Those of you who know me may go into shock that I haven’t chosen an ICHG Hotel, and instead chosen a Hyatt. There are various reasons that only make sense to me. Namely, the promise of a morning breakfast included sort of weighed in which sort won in comparison to the Holiday Inn.

I was welcomed and I was checked in. The front desk clerk assigned me a 4th floor room after verifying my card.


on the way to the 4th floor – a longer term resident

Going into the room – it is truly a “longer term” stay suite as opposed to some suites stayed in. As in this place had a full kitchen, living area, bathroom, and a TV mounted on a rotating plyth.


Bed


Living area


Kitchen


Office


Bathroom


…and yes it had white ginger. Haters can continue to hate :p

The bed, whilst not the usual Hyatt bed I’m used to in the Regency was actually quite sleepable and well supported. The heating system also did a very good job of keeping me warm – convenient when you’ve been out in the cold of Denver.

The room was serviced on the days I was there – for longer term residents could choose not to have their rooms serviced if needed.

Breakfast was variable from the two days I was there – one day it was omelets and sausages, another it was scrambled eggs and what Americans call “bacon”, along with all the usual cereals, juices and coffees

As I’m in Denver, it would be a crying shame not to wander downtown. So it’s time for One Time Exception – a Walk in Denver.

Part VI – A Walk around Denver


One Time Exception – A Walk Around Denver.
Price: $22 for bus to and from the airport
The photosWith basically one day to explore Denver, once again, efficient use of time is required. I jumped a shuttle from the hotel to the Airport, and paid the $11 premium bus service to Downtown.Now I’d love to share some of the pics of going downtown, but the windows were a mess and the snow was making things fun. And yes, there was snow with a predicted daytime temp of -4 and a night time of -11. A bit chilly by my standards.Upon arriving, I discovered that the main strip (16th Street Mall) has a free bus service that takes you up and down from Union Station to the near enough State Capitol Building and back again. Whilst in the morning I walked a lot, as the day progressed I cheated and used the shuttle in the afternoon. My legs were getting tired… and the cold was starting to bite…
Two forms of art


Cow Snowed in


State Capitol


Art museum


Cleaning up

For those of us who don’t drive (or refuse to drive for personal reasons), a warning: Denver is defiantly “car required city”, with some cabs off the 16th Street strip, but not as many as I’ve seen in other cities. So plan accordingly… or find a flunky who can drive for you ;)

 

Part VII – DEN-SFO


Sunday morning came around like the ugly thing it is again, after breakfast and checking out, it was time for the off. On time, the shuttle van was ready, and drove the 5 miles back to the airport.

Now going through DIA, I noticed for the first time some of the luggage carousels. Or more precisely – the ski Carrousel’s. Now that’s a clever idea!


Clever!

I made my way up to the United check-in desks, passed the massive queue for economy and headed for the elite queues. I then began my battle with the United’s Mr Chicken. And failed as I could get it only to list two of the three segments of the day. Thankfully an agent came to my rescue, and did the check in for me manually, and tagged my goodie rucksack all the way to Belfast International. I thanked the staff (who were in love with my accent for some reason), and headed down from check in to TSA land. With the Star Gold on my Boarding Pass, I was allowed access to the elite queue, and I self selected a lane without a nude-o-scope in it.

I was through security in a few minutes, with no scans, or asking – only to find the tube of Carmex was in my pocket still.

Oops.

From there it was downstairs to then shuttle train. And what an amusing thing that is with the jovial jingles and happy sounding announcer. Maybe too happy. Still the train deposited me at the B Gates, and after getting my bearings, it was time to visit another United Club


B Gates

Lounge Stop United Club (Red Carpet Club) Denver-East
.

At the entrance the dragon was awaiting, and was asking if I had an international segment on my flights today. I had all the coupons to hand so she ummed and ahhed, and kindly decided to let me in.

How kind.

I proceeded upstairs to use the WiFi to call home, check my mail and drink a few glasses of orange juice to properly wake up. And admire the view (bear in mind conditions were awful the day before, and the most of I’ve seen of Denver is at night – so this was my first view of the Rockies)

Soon enough, boarding time arrived, and it was down to the gate for the continuation of the madness that is the mileage run. The local signage confused me at first stating the flight was for Hong Kong, but then changed to San Francisco. So we have United doing it’s 1 flight number, 2 birds thing. Elite boarding was called, with people jumping in, whilst I patiently waited for Star Golds to be called. The gate agent on the other hand was telling people off as they cheekily went past. When my time came, I was waved through.


At the gate

I went down the cold jetway, onto my 3rd 757-200 in 3 days.

Leg 5 Denver International Airport – San Francisco International Airport
UA869 – United Airlines (as United Airlines), Boeing 757-200, Seat 29A, Economy Class (United Blue Tulip)
967 miles flown, 966 miles earned
Channel 9: Off :(

Thankfully the welcome was warm – like the plane – when I boarded, and I once again made my way down the back of the plane. With the two bags I had, I popped the laptop and camera bag my the floor with the coat, and my backpack in the overhead bin.

The plane packed out with about one seat remaining aboard the whole plane – it seemed the early flight to SFO was popular today.

The safety video played on the overhead monitors (again a different one to the one I saw on the UA bird on Friday!) and soon enough we taxied past the Animal Gates at Denver, before turning and heading for the sky on a rolling takeoff. Again, those P&W 757 engines – like the RR 757 engines are powerful beasts and it felt like the captain wasn’t sparing the horses this morning.

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The climb-out took us upward with Downtown Denver to left, before heading over the Rocky Mountains and onto San Francisco.


Climbout – Denver in the distance


Clearing the Denver/Golden area

As we climbed out, Elbow as playing on the iPhone, with an appropriate song as we cracked through the clouds


Drinking in the morning sun….

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Service commenced with a snackbox and drinks service. I opted out of the snackbox, but had a diet coke to wake up on. Because of my sleeping pattern, I was more my “normal” sleeping pattern, so to me, this was Sunday wander outside the flat time. And yes, I’m lazy, but Sundays are lazy days.


Coke Zero


Against the sun

Again, the jet-streams were up to their usual tricks with a fair olde bit of chop, but nothing earth-shattering or drink spilling. People were still ignoring signs and heading for the small room.

In comparison to the Continental 757, the United 757’s… could do with a little love internally. Whilst there was nothing stand out bad, the cabin did look very tired and it could do with a Continental Cabin refresh – with some decent IFE.


Crossing California

Speaking of IFE, the TV monitors were working, but the audio in my row wasn’t. I flagged down a flight attendant when she was doing the drinks service who managed to bring the audio back. Sadly, the Captain wasn’t in a Channel 9 mood :(

Soon enough the snow on the hills had evaporated as we lined up for San Francisco with a gentle landing at SFO.


From nature to mankind

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The plane speeded through to gates at SFO, docking at Gate 81 and once again the sea of humanity took its time disembarking.

Overall: For a 2 hour hop, the service was adequate and well delivered. The problems encountered were fixed and the staff friendly as usual. I just wish the captain had stuck on Channel 9…

A San Francisco panic

Heading off the plane, there was one priority – to get some decent chocolate for the folks back home and demonstrate the Hershey company doesn’t have an exclusive on chocolate in the USA. I quickly repacked my back on landing and headed off to the Ghirardelli chocolate shop (where I stocked up on bits for friends and family). Looking at the time on the board I had a good half hour before boarding – time for a United Club Visit

United Club (ex Red Carpet Club)

After a short wait as there was a queue, I was welcomed in the lounge and another WiFi Card given. It was then the usual opportunity to hammer the OJ Machine and sit down to do some image downloading.

I then had a look around. Where was the PITA Canon EOS 50D gone? Check bags. Nope. Under Coat? Nope. Under Chair? Nope.

To quote the opening line from Four Weddings: Oh ****, ****, ****ity ****! (fill in the stars ;) )

I sunk the OJ in a flash and retraced my steps back to the gate where I asked a gate agent if a camera had been handed in. And someone must had been looking down on my that day as a slightly beat up 50D with a even more beaten up 17-40L lens was handed back. I profusely thanked the agent, cursed that I had no camera strap for that thing.

That and this EOS 50D and me are not getting on (for various different reasons I should add).


After the madness.. a bit of art

Camera in hand, I headed down to Gate 86 where the 737 was waiting for loading for the trans-con run. Boarding announced, and at the appropriate time, I made my way aboard.

Part VIII – SFO-EWR


Leg 6 San Francisco International Airport – Newark Liberty International Airport
CO1130 – United Airlines (As Continental Airlines) , Boeing 737-800, Seat 30A, Economy Class (New United Colours)
2565 miles flown, 2560 miles earned


The pictures

Ok, I’ve been dreading this leg for a quite a bit – least of all of all the narrow body legs I’m doing, my head has some trouble of a 737 doing Trans-Continental distances. On second thoughts… Can I have a 757 back for this route please?As I was boarding, i was muttering myself about the length of the run when a voice asked if I was on a mileage run. To which I said yes and met a fellow traveller – circumknowitallwho – yes – had a FlyerTalk tag on his bag. Amazingly – they do work! We had a brief chat about our mad trips before I realised I was in the wrong row (oops), and headed to the row infront. I settled in for this Trans-con with late boarders slowly filling up the plane. Sat in the isle seat was a man heading off to Tel Aviv who was having great trouble finding a place for his bag – and in the end having to tag it all the way back to Tel Aviv. And that’s why you need to get aboard a plane in the USA quickly – to get the overhead bin space as the man and wife learned.

Still he had the middle seat – like I did to spread out into.

Eventually, the videos played. Firstly with Jeff looking godly around Chicago O’Hare…

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Then the actual safety video.

The plane pushed back and it begun the taxi around SFO, finally lining in a queue of 5 planes readying for departure.

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Now I lucked out again, with San Francisco to my left as we climbed out. I’ll let the pictures do the talking ;)

Soon enough we turned away from the bay area and begun tracking eastwards to Newark NJ.


This is a way too short cabin for my liking…

In terms of IFE this bird was kitted out with LiveTV’s IFE product (with the introduction channel showing adverts mainly). Which is fine and dandy… for $6.99 a flight. So we all know what happens next.


Yes Harriet Jones. Ex Prime Minister. We know who you are…..

$6.99 or a sickbag with an iPhone? You should all know the answer… But the least they could do is integrate an Airshow client for free… oh well.

As I was mostly impressed with the Asian Noodle Salad, I again partook of another one, and remembered to ask for a full can of Diet Coke (which was delivered).

The crews were friendly, and did a couple of services before heading to the back of the plane. There was the odd water service too, with the staff being friendly. In fact.. very friendly. Definitely good to see compared to some Continental crews I’ve ran into in the past.

As the flight settled down into the long slog with a fair few bumps to Newark. It continued to plod its way slowly across the United States of America from the height of midday sunlight, to cloudy layers and then to dusk. I took advantage of the quiet time and grabbed a couple of hours sleep. By the time the plane had crossed over the midwest day had given way to night, passing through the reds of the evening, and then the inky blue and black of the night.


Almost night

Decent began about 30 minutes before stated landing time, with a full cabin clear down. Eventually, the cabin turned to night, and the plane lined up to land at Newark, with Downtown Manhattan to the left of me, lighting up the night sky.


In the words of John Madden… FOOTBALL!

As we approached the Newark area, the night lights twinkled away, with the MetLife Stadium lit up below. Eventually, Manhattan swung into view on the final approach to Newark.


Midtown Manhattan

The plane landed at Newark and after a short taxi past the A and B gates, the plane docked at the 90 gates. Again, I waited for the sea of humanity to dissipate before thanking the crew and making my way off the plane.

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Overall: Not a bad flight overall. The flight attendants where engaging and felt like they wanted to be there. The 737 itself seemed to suit the mission it … even if that plane felt at tad small on the inside. The product seemed pretty rounded with the LiveTV product, and that spare middle seat – I tell you – It makes ones hell of a difference

After disembarking, I caught up with circumknowitall and we chatted about our mad trips, our mileage runs and other bits and bobs.

However, I had to split after a short while to pick up a few things and “enjoy” dealing with the Duty Free shop and get a few things for friends at work. And deal with the wonderful customer service and well staffed shops.

I’ll let you work out what was true in the previous statement and which is a slight at DruFry.

With that done, it was back to the United Club to chill for a bit.

United Club – C Gates (80ish Area)

I was welcomed to the club, with ID requested to access the club. I made my way back to the same place (but not before picking up a vodka and diet coke), and settled down to do a bit of typing and general stretching before the flight to Belfast.

In fact the Vodka and Diet Coke was so good.. I had another one. However after 2 vodkas and diet coke and a tub of snacky mix, the flight was called from the lounge. Once again, I packed up trash and headed down to the gate.

And at the gate my name was called. I was slightly excited. Was I getting an upgrade? Nope. I had left my Senator card in the lounge. Oopsie. 2nd oopsie of the day. I trundled back to the lounge where I collected my card, and headed back to the gate where boarding was just about beginning.

I collected my duty free, and then headed down the jetbridge.


The final 757 of the trip…

Part XI, EWR-BFS


Leg 7 Newark Liberty International Airport – Belfast International Airport (Aldergrove)
CO94 – United Airlines (Continental Airlines) , Boeing 757-200WL, Seat 35A, Economy Class (New United Colours)
3177 miles flown, 3257 miles earned

The Pictures

I was welcomed aboard, and again, the crew were in good spirits for this transatlantic hop this evening. Look at the how the plane was loading, closer to the front it was packing into 3 x 3 with the rows occupied. Further back, it seemed to thin out into middle seat free’s. And again the middle seat was free.
Home for the final leg

Eventually the plane filled up with the load it had that night (I’d say 80% or so down the back), and we pushed back a few minutes bit late for the comparatively short hop to Belfast.

The problem with East coast hops is not enough time for a decent sleep. With 6:30 block to block stated, we were to make the crossing in a rapid 5:30 minutes. Now if we chop off the first two hours for dinner service, and the last hour for breakfast and tidy down, that leaves a short 2:30 minutes for a rest period. And that’s short amount of time, no matter how you cut it! Even a tagon to LHR would only give you an extra hour.

The joy of Jetstreams.

Once again Jeff Smiesk came on in *another* video (I swear this trip I’ve counted 3 different Jeff videos), this time with a bunch of flunkies walking around Chicago O’Hare with him.

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Soon enough, it was our turn to line up on the runway and let those Rolls Royce RB-211’s power us into the night sky.

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The plane took off into the night sky, again, banking around Newark (not that I saw this time as I was on the “wrong” side of the plane), the MetLife Stadium was still lit up like a Christmas tree, and the plane begun to track northwards before resuming the great circle path towards Belfast.


FOOTBALL!


Lighted up


Meanwhile, the cabin was quiet

Soon enough it was time for drinks and dinner, with a choice of beef or chicken. I risked the chicken again. The tray was handed over… and here’s what we’ve got.


The tray


A Salad.. with cheese????


The Chicken

The roll could had been used as a WMD this time – it was that hard. Newark Catering seemingly had a few pennies extra to include cheese in a salad. This is getting dangerously creative out of this catering branch! The Chicken, rice and beans were edible – not brilliant, but not bad. Sadly, it’s still much better catering than you’d get out of IAD.

A drinks run followed behind, and I had finally worked out the trick of getting a full can of cola – ask for one! The first run gave me a cup, but the second run gave me a full can.

Even with all this caffeine in my system, I managed to rest against the bulkhead and get some good shuteye before the breakfast service. Which on this very short hop – came around too soon.

The breakfast service I’ve complained as being feeble in the past, but looking back at all the other carriers who do the EU<>North America run, (and it pains me to say this), Continental operated routes have one of the best breakfasts down the back of the plane.


Breakfast service


Melon

Yes. That did hurt me quite badly to type that. Compared with US Airways “Hot Danish Pastry”, Air Canada’s Banana Bread, and MainLine United’s Pastry and a Pot of Yorgart, the Melon and Pastry option seems to be the best in the sky.

Make of that what you will.

A drinks service again followed, and slowly, the inky black of night turned into blue, and then the reds of the morning begun to appear.


A Transatlantic dawn

At this point the decent into Northern Ireland began, and I was treated to a visual feast as it seems what we call snow had fallen overnight.


Snow

Decent continued, and headed out of over Belfast, out of the bay and turned for Belfast International Airport.

And decent continued into the snowy thing that is Belfast International Airport.

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After a short taxi, the plane parked at Belfast International Airport sole jetbridge at 2L, and I took my leave of the still smiling crew.

Overall: A great flight with wonderful smiling crew who actually seemed happy to be doing a service on this run as opposed to a Continental Crew I’ve had in the past (yes you lot in IAH, I’m looking at you). The service runs that were conducted suited the length of the flight and all in all – a great set of UA/CO flights.

Part X: A Belfast Morning, BHD-BHX


As we’re back in the United Kingdom (or as my passport cover eloquently puts it “United Kingdom of Great Britain and Northern Ireland”), it’s back to using real currency to buy things, which will be useful in a shake as I’ll need to get into town to grab my next connection. Heading to the Border there was a bit of a queue building, but I was seen to soon enough. After messing with my passport to get the reader to work, I was let into the UK. It was then a case of heading downstairs and collecting luggage. At this point, I said farewell to circumknowitall as my luggage began to trundle around the belt. Everything in hand, it was off through customs, then then hunt to find a cash machine. Why you might ask?

Alas, being at Belfast International Airport is much like being at a UK Railway Parkway station. In other words, the airport is in the middle of nowhere. This of course leads of the local bus company taking full advantage of you and charging a £7 for the privilege of a 20 mile bus ride. £7 plus another £2 to get to BHD later. Ouch. And of course, it was a single decker bus, so it packed out. Wonderful at 9am in the morning.

Whilst the Airporter would had been cheaper overall, the times didn’t work out right sadly – least of all with my extended connection.

Arriving in the city centre (and being victim to a bit of peak time traffic which was thrown into chaos thanks to a tiny bit of snow), I was dropped off at Linenhall Street, and I wandered into a Cafe Nero to 1) attempt to wake up in 2) repack my bags now that I was carrying a lot more than earlier.


City Hall

A Big Cappuccino and a bit of time to pack everything into two bags (that’s another challenge), and soon enough I was ready to face the world – or so I thought. I walked around Belfast, taking in the Christmas market at the City Hall, and wander eastwards, looping back towards Victoria Square… where the tiredness begun to hit me. Not so good when you’ve only been walking for about an hour and a half. In the end, I took refuge in a Starbucks with a Venti Americano with an extra shot to try and keep me awake. It also gave me the chance to download some pics and recharge the laptop.


Even this didn’t work…

An hour wasted there, I had another walk, and saw it was coming up on 2pm, and my body was saying “that’s enough of that”. I paid attention for once to my mind and changed course heading for the Europa Bus Centre, where I ponied up my £2 for a local ticket for a 4 mile trip in 25 minutes to Belfast City Airport.


Outside Europa Bus Centre


BHD

Pulling into the check-in area I saw that the 14:15 flight was still open. I checked briefly at the the sales desk, but they confirmed that the cut off had been passed and whilst the flight hadn’t even yet begun boarding, it was too late. It was nice of the ground staff to try, so I checked my bag in (3 kilograms under the brought limit of 15kg). With that tagged, I munched on the lunch I got a Tesco, emptied my water bottle and went through the quiet security lanes at BHD. The formalities were done within a minute as no one else was waiting, and I was in the departures area before 14:30. And yes, the earlier Birmingham flight hadn’t been called with a 40 minute delay posted.

Oh well.

I grabbed a coffee, and slumped down for a bit. Since I was within range of the BMI lounge (which as I was flying FlyBe, I couldn’t access), I grabbed their Internet connection and watched daylight turn into twilight into evening. Allegedly at 18:30 we were due to depart. And at 18:30… a delay was announced with the flight put back to 19:00. As 19:00 crept up, we were still waiting until 19:20, when the go to gate command was issued. And a sea of humanity moved at once down to the departures zone, and down into the cold waiting area where boarding passes were ripped up, and we waited for to board.


The final bird of the trip

The weather by this point had deteriorated, with a rain falling into the evening. Thankfully, we were allowed to board the plane keeping contact with the wet to a minimum.

George Best Belfast City Airport – Birmingham Airport
BE415 – FlyBe, Embarer 195, Seat 2A Economy Class
226 miles flown, 1 FlyBe Reward point earned.

I boarded the plane and made my way to 2A, whilst main loading was continued. With 62 people boarding, it was going to be a reasonably loaded flight.

The plane being an Embarer 195 as we know, it’s only slightly impossible to louse up one of these internally (normally displacing window and seats so they’re not aligned). This bird seemed to have the windows aligned correctly (well at the front of the plane anyway). During boarding the cabin crew were being very strict with seating positions due to “weight and trim restrictions”.

That and I wager they were hoping still to sell the expensive seats. This is FlyBe after all.

As the doors sealed up, 62 passengers were aboard, and soon enough it was time for pushback and a manual safety demonstration.

The plane taxied all the way to the bottom of the runway, turned in an impressively tight space, and the two GE Turbofans spooled up and rocketed the plane down the runway.

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The cabin itself is a standard Embraer cabin – and lets face it – that’s not a bad thing. It means comfortable seats, a reasonable amount of leg space (if anything, the 30” advertised seat pitch felt a bit more than that), and with no one next to me, room to veg out.


Bulkhead space


Passenger service unit


Overhead space


Seat pitch


What they tout as their green fleet with Electrical Appliance labels

With a quick 40 minutes in the air the crew sprang into full sales drive mode, and seemingly did a good trade with 3 flight attendants aboard. Heck – they even had time to do a “duty free” service. And yes. I did partake for one reason alone.


Don’t look at me at that tone of voice. It’s not that I need to create more space for the model plane collection. Honest…

Again, people were buying so FlyBe must be doing something right.

With such a short flight time, the cabin was cleared down quickly, the plane secured before we commenced vectoring for Birmingham, flying over the city, then heading to Coventry before turning back for Birmingham Airport.

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Touching down a mere 4 days from when I left the same piece of tarmac, the mileage run was almost over. The ERJ taxied over to the combined terminal (what in the old days I would had called the EuroHub or T2) and docked. Within minutes, a jetbridge had docked next to us, and the doors opened and I was on my way.

Overall: A reasonable experience in the air – spoiled by the weather and a distinct lack of communication from FlyBe over the delays on the ground. Sadly FlyBe in my eyes lives up to its old name: FlyMayBe. And I hate to be blunt, but there was a communication breakdown. More information and announcements were needed so people didn’t have to glance at monitors waiting for the next update.

After being cleared through arrivals, I went to the luggage belt (not carousel – it was a belt this time), where there was a 10 minute wait for luggage. Eventually, mine spat out and I was on my way.


Told you it was a belt…

Stumbling through Birmingham Airport, I somehow made it to the train station. Another £2 ticket was purchased and I descended to the platform where a Virgin service to Wolverhampton had just pulled in. 10 minutes later, I was at Birmingham New Street, before grabbing a cab back home, depositing me outside my block of flats.

Finally, 4 days, 13000 miles or so and 3 nights in the hotel – I was at my Front Door.


And after taking this photo, I unpacked, then headed to my bedroom and snored.

Closing up…


The two sides of United are… still two sided – the Continental Side and the “old” United side – and it shows in all sorts of ways with Ex-Continental routes calling themselves by the old name, and United having actually to interline luggage between itself. The different levels of service show with minor differences here and there in service offerings and operations. Even the United Clubs whilst re-branded show their Presidents Club or Red Carpet Club roots.

Now that United has one operating certificate, lets hope they start to merge the airline and the best of both cultures together. Because that would be a change I would like to see (to quote Jeff Smiesk). Still, it’s a stark improvement on United Mainline routes in October (where United put up quite a feeble performance that trip)

Transatlantic crossings in a Narrow body Jet – Unless the price is right, I’m going to stick to these wonderful Wide Bodied jets. With due respect, the Boeing 757-200 is a good jet doing this TATL job and makes economic sense to operate these thin and log routes. But if you’ve got a fully loaded jet and you’re down the back end, it is akin to Dante’s inferno with the lack of space onboard those birds compared with even a 767-300ER or even a A330.

If one was to compare the A320 series to the Boeing Narrow Body series, there’s 1ft 4 inches difference in the inner cabin dimensions – and it makes a works of difference in shoulder room. So dear Airbus, please design a Narrow Body Jet that can do extended TATL ranges without running out of gas in high headwinds please – that’s not an A319.

As one advertiser said – size matters, but it’s what you do with it that counts.

Aer Lingus as usual, delivered a good service in a short time frame. FlyBe on the other hand… yes, the on-board service was good. The wait and the lack of explanation of why our plane was delayed… was not good. It seems that not being prepared for a little bit of snow is an excuse for delays at BHD. Unimpressive… and just another reason why FlyBe live up to their misnomer of FlyMayBe.

The Travelodge… was a Travelodge. It did the job and I didn’t feel conned. These are all good things.

The Hyatt Summerfield Suites was a lovely discovery. From the full kitchen to a decent TV selection, to a bed that was comfortable. The free Internet access was a lovely bonus too. It’s a shame (like most Denver Airport hotels) it was 1) miles to get to and 2) in the middle of nowhere.

As for Denver. It’s a nice city…. but a car required city (as I have an aversion to driving normally), so I didn’t get the best out of the place. Put it like this: I wouldn’t be disappointed if Denver came up in a Mileage run at all again.

And that as they say is that for another year. No more flying till way into the New Year.

For my regular and not so regular readers, I’d like to extend a special thanks for putting up with more Economy Class drivel from me over the year and the exploits I’ve been on. For those too used to Business and First Class, I hope I’ve documented a dose of reality when your miles expire, your employer no longer pays for you to go in the big seats and you realise if you’re going away, it’s down the back. For the rest of us who travel in Economy, I hope I haven’t brought back too many nightmares

Coming up next… something a bit special. Ok, it’s going to very special.

Please join me in February/March for “Japan Bound – to Asia with ANA, Thai and Asiana featuring ANA’s Long Haul 787”

Comments welcome as always.

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of  the question requiring clarification. A response will be sent to you as soon as is possible.

Posted by Kevincm | 3 Comments

Well it’s time to up sticks, and start making tracks again.

In the wrong direction of course. A ride in a 757, then the trans-con in a 737-800 to Newark, and another 757 to Belfast.

Of course this means going the wrong way, and heading to San Francisco instead.

Greetings from the United Club (East… it’s an RCC to the rest of us) at DIA. Next post update will probably be in Newark.. as my connection time at SFO is tight….

Posted by Kevincm | Comments are off for this article

And now back to the regular Airplane p0rn pictures… and to be honest, couldn’t resist one more of the last United 737-300 getting wet at San Francisco International as it comes in to retire.

More airplane p0rn next week!

Posted by Kevincm | Comments are off for this article

Hello from SFO.

Been souvenir shopping at.. well… umm…

Those who know me, know I’m totally original in my shopping ;)

Next update – Heathrow Airport and beyond…,

Posted by Kevincm | Comments are off for this article

Welcome to GhettoIFE.com!

I’m your host – Kevin – and I’ll be here to guide you through the maze of modern travel, and hopefully add some insightful comment and humour.

With GhettoIFE getting on for 2 years old, I’ve had a bit of a design refresh, and tidied up, so for older viewers who make it here – yes, it’s the same content will all the usual sarcasm as always.

As well as random posts on the days events, my trip reports and a few other bits, there will be a few “regular” slots including:

  • The News – Commercial aviation news in a bite size ripped to bits segments.
  • Trip Reports – When I actually go swanning off to explore the world.
  • The Soapbox – Where I get to rant and moan about things – Signed Annoyed of Birmingham.
  • Airplane p0rn – Yes it’s my photography lovefest of air planes All clean for work. Published every Sunday.
  • How to save money … so far on telephone calls and how to get money on flights back via cashback
  • And analysis on IFE and what’s happening in the world of IFE

GhettoIFE.com is updated once or twice a day depending on what’s going on in the world when I’m at my base, and a lot less frequently when I’m away travelling.

All the posts have a slightly twisted and humours bent, and of course comments are open. Please feel free to drop your thoughts in.

I don’t Twitter, nor do Facebook – so it’s traditional email through the comment boxes or direct at blog@ghettoife.com

Thank you for choosing Kevin’s Ghetto IFE. We know you have a choice in blogs.

Posted by Kevincm | Comments are off for this article

Yes – it’s another redux trip report!  This trip report originally was posted on FlyerTalk  in October 2008 (before this blog even was a blink in my mind). Once again – I’ve tarted it up a bit, and added some more supporting content that wasn’t there last time and just made it a bit more readable. I’m still working through the rest of the archive 

Yes – it’s another economy report. And yes, I suppose I could had merged it into the previous report. Meh is my response to that


If you’re too used to sitting at the front of the plane, its an insight into how life is down the back of the bus. If life in the back is pleasant enough, you’ll understand where I’m coming from. Again, I’m going to try and keep it more “trip” report as opposed to “flight” report. Moans, complaints, compliments and certifications of madness to the usual box below

And to begin… (Introduction, Preamble, Prologue, oh heck, if you’ve read one of my trip reports before, its the beginning bit with some very flimsy excuse for the journey)

Sometimes I hate FlyerTalk. It gives me WAY too many ideas! In particular was the SFO Mega DO.

On and off this year, I’ve been thinking of doing a mileage run to push for Star Alliance Gold, and in reality, I have been looking for the most flimsiness of feeble excuses to actually get my hind end in gear and actually fly (Singapore and Tokyo was in contention at an early point). The Mega-Do seemed like a good idea at the time (I’m blaming my coffee at work), and after a bit of math, it would go a *long* way to hitting Gold this year.

A mixture of good company and a city I’ve never been to seemed far too tempting…

Planning

Meanwhile, in another thread, I had worked out that in some cases, booking code shares was cheaper than actually booking on the originating carrier. In this case it was BMI vs United, with BMI charging £355.50 and United charging £450.50 for the same flights (and then there’s BA charging a whopping £531. Sorry HIDDY… I’m sure you’ll understand !).

That’s a whopping £95 price difference. And £95 is plenty of drinkies or even a hotel room in SFO (actually, 2 nights… but I’m getting ahead of myself).

Flights were booked on the BMI engine, and a PNR issued, and then the task of assigning seats begun.

This is another joy of code-sharing as BD says ring UA, UA says ring BD… Nothing like a joined up system here kids . After a bit of minor hair pulling and speaking in phonetics to the UA call centre, I had a PNR in my greasy hands.

Since this journey was starting pretty much after I got home, I thought there might be a visa waiver issue. Turns out I was as usual panicking over nothing.

As it was a 4 day journey (and nothing more) I decided this time that travelling light was the order of the day. So out went the 100ltr rucksack and it was down to a little rollaboard with a few polo-shirts and t-shirts, a pair of trousers and enough light stuff for a few days.


If you can’t tell where SFO and LHR are…
Map provided by the most wonderful Great Circle Mapper – http://gc.kls2.com

So it begins… again

National Express
Birmingham Digbeth Coach Station -> London Heathrow

It doesn’t seem like 3 weeks I was standing in this exact same spot. Oh wait a second. It was (well, 2 weeks, 6 days and 22 hours – but who’s counting)

As most of you know, the most UK public transport infrastructure shuts down at 10pmish, and it doesn’t wake up until 6am. Considering I need to be sitting in a plane at 10:05, a nice lay-in wasn’t going to happen.


Yes it’s Digbeth Coach station again.

Therefore it was a 04:15 coach… Again this was a trip down the M40, weaving our way through the black British countryside until we reached London Heathrow Airport.


Changing times – where Concorde one sat, there’s now an EK A380…

London Heathrow Terminal 1
Ah yes, the bright spectre of hope and illusion, that jewel of the United Kingdom’s aviation crown commonly known as the hell of London Heathrow Terminal 1.


Terminal 1 – For once it actually looks pretty.

Oh who am I kidding? It’s a retail outlet with some airbridges built into it.

After getting off the coach and rolling my way around to check in, I decided some fresh air was needed, so obviously I went outside and joined the smokers who were polluting the atmosphere for a bit before dealing with the hell of check-in.

Since moving into T1, United seems to have taken an awful big chunk of the terminal for itself, with Zone C being quiet large. I had a look at the Economy queue, which was… getting long. Thankfully, the beloved Silver card was whipped out and I was diverted away from Mr Chicken to a real live agent. After location my reservation and printing me a zone 1 pass, I asked if there was any chance of an E+ seat. This was confirmed as a window seat on the exit row (35K) after parting with £56

My brain was fried at that moment since being up from since midnight and not even adjusting back to UK time correctly, so I didn’t realise the exit slide would be next to me. I only realised this when actually boarding. Oops.

Security was a breeze, with practically no one around. It was then through to departures and the big hunt for the day – a working power plug and a semi working Internet connection. After realising one of the phones I had has the battery endurance of a firecracker, power became more urgent. Except none of the sockets I was finding were working.

Grrr.


Remember I said Heathrow sends people to sleep? Point

As I was wandering, I saw that Skype were doing free 10-minute calls. This was abused to a small effect as I needed to contact two important persons before I disappeared out of the country, (My mother and father). Alas no working power sockets near by there.

With about an hour to go before boarding, I decided to try my luck at the BMI Diamond Club, fully expecting to refuse me entry as a BD*S on a code share ticket with UA. However, the agents took pity on me (be it my charming demeanour, my honesty, the lack of people in there or the Flyertalk tags on the top of the rollaboard) and let me in. it was then off for a double espresso and a working main socket to charge both the iPhone and the laptop for a bit, keeping very quiet and out of the way. The lounge itself was very empty with most of the long haul flights going or gone, so it was very quiet with the telly mumbling away to itself.


Charging at the now defunct Gate 14 lounge


Gate 14 Diamond Club

After getting a reasonable charge level out of the mains for both the phone and the laptop, it was time to commence boarding, so the hike over to gate 46 begun. As I was hyper on the coffee shot, I was there in no time at all, all bright and breezy. Boarding had already commenced, and so I went in the queue to be processed and boarded.


United 747 looking pretty in the morning sun.

United Airlines 955/BD4495 London Heathrow – San Francisco International
Boeing 747-400 V1 Configuration – Old Colours
Seat 35K (exit row), Channel 9 Enabled

The Boeing 747 is one of the queens of the sky, with its distinctive body and forward humped front. However this queen’s crown is severely tarnished with United. As opposed to some airlines decking them up to the nines (AVOD, New seats in Y – BA, Qantas, Singapore Air, JAL to name a few), United has taken the decision to do nothing bar the bar basics to theirs. In honesty, this is a reminder of what an AI 747 looked like in 1989 (when I did a very long haul journey to SYD).

The cabin itself was clean, but was showing sights of wear and tear, with the old-fashioned red/blue/orange/grey seats still in position, with C not looking much better to be honest. A shame as the fundamental plane is sound.

I was greeted aboard and turned right to find the middle seat occupied, and the crammed up exit row window seat next to the slide. Oh dear. Not a total failure, but still not great. It was still better that row 59 down the back of the plane! After a bit of shifting around, I found a semi-comfortable position that would be used for the flight

I got chatting to the flight attendant who was greeting the side of the plane I was sat in, and asking about her wrist band (not a Get Tilton out one), but she was not Tilton friendly – I reminded her that a lot of frequent flyers would help push him off any cliff…

Speaking of the flight crew, it was a fairly senior crew running the ship with a smattering few young people – it looks like one of their more popular routes for seniors.

After a bit of a taxi round Heathrow, we finally took off. Take off was a bit bumpy, but after clearing the cloud, it was turning into a smoothish flight until about 2 hours in where the transatlantic turbulence hit in – AGAIN.

A combined lunch and drinks service was carried out about an hour into the flight; Lunch was Chicken with a mushroom sauce with sautéed potatoes, with a green salad, roll and chocolate cake thing.


Lunch

The salad was fresh and crisp; the roll would have only done minor concussion to other people if thrown.

And the chicken?

Tough as old boots. When I was trying to slice it, the fork snapped. I promptly gave up at that point, stowing the cake for later. Clear up followed shortly after, and even through there was coffee on the trolley – it was not offered. Oh dear – little things in customer service…

However, after all the espresso, the diet cokes, the mixed diet Pepsi/coke (Diet Pitr Cola for User Friendly readers), the exhaustion finally got to me and I pretty much zonked out for the next 4-5 hours. So much for using TylenolPM

I came around as the “snack” service was carried out.

I tried to get back to sleep again, without much success, so I decided it was time to annoy people with music (or in particular, my taste in music as the IFE wasn’t exactly stellar). For fun I tried the UA supplied mini-ear bud headphones (the first pair was cracked – the second pair’s performance was less than great), but the iPhone wasn’t connecting.

And proof size does matter – the UA headphone jack is slightly smaller than the normal one. Cheap and nasty that be…

Saying that, I walked around the plane. Ducktape seems to be popular these days…


Ducktape maintenance


Pretty sky though when I could find an open window…

Another water run was done, but the crew mainly hide themselves in the galley unless they were required to carry out service.

I haven’t done a “quite” long haul service for some time, but sitting in the flight with darkness although conducive to sleep wasn’t practically. In the end, I was doing a few loops of the Y cabin just to keep myself active and my legs going .


Darkness in front


Lightness Down in back!

The flight was a lot less turbulent than I expected – certainly better than the two recent TATL’s I’ve done in the past three weeks. There was a nasty bit over West Canada, but really, it was a pretty clear flight. As the flight neared its conclusion, there was a few more water runs (plus an addition bottle that was “obtained” from the Diamond Club earlier on)

For flights as long as this, I really feel an amenity kit would be so beneficial, if anything for a pen that you can fill in the beloved INS/CBP stuff with, as not all of us carry pens these days. An eye mask would help people sleep, and socks – well its good to have more cheap socks that fall apart after wearing once.

About an hour and a half before landing, the final service of the day commences in Y with a snack pack of a Turkey and Swiss cheese roll (edible), crisps, chocolate and drinks.

About an hour later, we were lining up for SFO and touched down. However, as we were early and the return London flight hadn’t pushed back, we were penalty boxed for 20 minutes. Eventually the plane trundled into the gate, with First/Business disembarking initially, then economy. Interestingly, both 1L and 2L doors were used to disembark to speed up the process .

Now the real race – how long to get to the food court? There were prizes on this… After being told get get my backside to door 1L in disembarkation, I walked briskly to immigration. There I found no queue at all and was seen to by a comparative friendly INS agent. He looked at me oddly when I explained the cost part of the journey, but when I said the magic words “Mileage run” there was a nice thud and stamp sound into my passport, and within 10 minutes I was through. However, I took a wrong turn and ended up in the UA domestic terminal when everyone was in the International Food court.

Drat!

After heading back again on the train, I found them all, with a time of 26 minutes and 13 seconds. If i had done it right, it would had been 15 minutes tops.

A few minutes to settle down and be snowed under with peanut butter Oreo’s , it was time to go to Gate Gourmet.

Part II – The Gate Gourmet Tour

So most of us have attempted to eat airplane food, or try and consume it… but what goes on in the background? Do workers make up straws and cherry tomatoes as cannonballs (bonus points for the reference)? What is in that deluxe mix or don’t we really want to know? Could Lucky9876coins pry himself from the hot nuts? How do you clean up a plane? What happens to broken carts? What airline demands what drinks?

These and more were answered with a tour of the Gate Gourmet factory. If you’ve done any flying it’s interesting and not a really automated process – but very labour intensive, with many workflows to the work.

We arrived and initially had our UA International C Class meal (which was appreciated at this point) and was a choice of chicken or fish (I went for the fish – not overcooked – just nicely done)


FlyerTalkers noshing

Pretty soon it was time to don hairnets, and wander around.

The warm supplies area is where each airline that GG serves has it own pen (for example there was a UA, DL, NW and BA pen that I could see), so for example in the BA pen there was Sunpride juices and 150ml cans of coke, whist the UA pen had international supplies for the TPAC routes


The Pen.

BA Supplies

Your map to where to find things in UA land

After this walk, it was downstairs to the food preperation area, where all washed hands and cleaned before proceeding further.


Food layouts

We were guided around the areas, from cold prep, to frozen storage, past the cooking areas, the snack boxes and a few other wonders, with explanations and thoughts.


Fruit platters


I don’t care what anyone says – that’s a lot of coke!


Flyertalkers and Drinks – says it all really


Projectiles! I mean rolls


C Class patters.


The work schedule.

There were explanations about the site, how it linked in with SFO, the security ideas, and how staff were looked after.

Overall a very interesting day – certainly has opened my eyes to how things are done and the sheer work that goes into it.

Hotel: Union Square Plaza

Whilst most of the FT’ers are swanning off to Meridians, IC’s and every other chain hotel, some of us are of course, stuck paying bottom coin. Therefore my home for the next few days will be The Union Square Plaza Hotel. For 3 nights for $237 (£113), I’m not in a position to argue (like I said, £95 saved on airfare almost paid for the hotel). The room had a real key!


Union Plaza Hotel – Reception


Union Plaza Hotel – The room

It’s a room. there’s a bed. And there’s Wolf Blitzer on CNN. Yup. This is the USA Remember Flyertalk has the best frequent flying talk from the best flyertalking team!

What’s the term: you pay for what you get. 2* my cute backside… more like 1* which is in need of polishing urgently.

Meal – Buca di Beppo

This place is across from the new InterContiental from where a lot of the FT people were staying. Very noisy, but with very generous food portions, it was a chance to get to know my hosts for the weekend.


Cheesecake – generous

MiniBar Party #1


It was fun

Do I need to say much more? Other than we were loud!

But there is one thing the IC has at the club suites – Great views of the city.

However at midnight I bailed – too many time zones, too little sleep and I really needed to crash.

Next: The Deck Party!

Part IV – KalKat’s Deck Party

Thanks to the kind generosity of KalKat, it was time to cross the bay to Larkspur. With a 12:40 start however, this meant I had some of the morning to 1) wake up, 2) sightseeing and 3) stock up on bits.

As 1 happened quite early, I though I’d do 2 the walk from Market street down to the ferry building. However, I miscalculated how many blocks it was, thus negating 3.

However, walking from Union Square down to the Ferry building was pleasant, and a chance for me to grab a few sights.

After catching up with the Flyertalkers in the terminal, and after a short wait, our ferry arrived.

When we arrived, there was a Balloon Reception

Of course, as at any party, someone ended up in the water…

And the Mr KalKat’s Poker trophy was on display for all to admire

All to soon, it was time to head back across the bay, with some Flyertalkers driving, and some of us taking the boat back

Thank you again KalKat
Part V – Lulu and anohter Minibar Party, and a few other bits and bobs.

There was food, speeches, a mess-up by the restaurant, and then there was drinks… do I need to say much more?

Other than the view from lucky9876coin’s room was amazing…

as were the drinks that were consumed

The next day, I abandoned the Dim Sum morning special (alas, I had to clear the memory cards) for Folsom Street Fair.

For the sanity of most, and as FlyerTalk and Ghetto IFE is a family community (and for that matter, most of Photoblog is – but that’s another discussion, and also to protect all the conservatives in the world who think anything more than a roll in the dark is all there is to life and procreation), I’ve decided not to publish the Folsom stuff here. You’ll have to visit the Photoblog or ask VERY nicely for them! All I’m going to say is that it’s an experience I would recommend.

The evening was spent on the cable cars and generally snapping shots of San Fran life., and snapping bits of SFO life.

For the second time in my 3 weeks on and off in the states – the skies were grey in the morning with a massive temperature falloff that made it nice and comfortable to walk around Union Square and do a few bits and bobs before heading home.

Still not on any time zone in particular, it was time to head home. After checking out of the hotel, a minibus transfer for a reasonable $15 was booked, and picked up from the hotel, which after a short drive around the market street area zoomed off to the airport.

I was originally aiming to go back on the later flight (merely to catch a 777 and give me a few extra hours in SanFran, however, prices for that jumped a silly £200. And to be honest, I’d prefer the £200 in my pocket and not in BMI/UA’s.

Besides, I’ll be back one day again. So the laptop was charged up, the iPhone was charged too, and off I went.

At SFO

Drop off was outside the United area and after sorting myself out, I headed off to check in. Star Silver was recognised with a priority line which was 1) short and 2) moving a hell load faster than the main economy queue. Reason enough to keep *S at least. An United employee said “Camera – ooh nice, but banned by George W Bush”, to which I responded “And fully supported by Kip Hawley?” to a bit of laughter.

Check in was quick, with the agent failing to find any spare seats in E+, so I was consigned it 61B unless I could VDB. She expressed surprise I couldn’t get a cheap seat on the 777 flight, and I tried to switch for the later flight with no successes.


Silver/Gold Check-in

vs Y Check-in

I had laid a couple of surprises in as usual (a few snow globes, and some leftovers of Folsom in the bag) but alas they just waived it through. I was really looking forward to debating if a snow globe was a WMD.

That this point, there was an hour to go before departure, so it was a short walk around the shopping area (note Chicago O’Hare – an international terminal with ACTUAL SHOPPING INSIDE),before parking up at the gate for a bit and take pictures if planes. Alas, there was no chance to VBD so I was stuck aboard.


My 747 – Note the shades
Pretty soon the boarding calls were made, with boarding through 2L for economy passengers, and duty free pickup beyond the boarding card gate. No requests for passport check was made.


I think that’s the London service arriving…


Up in the air again


Over Larkspur

After we reached a reasonable altitude, there were various attempts to boot the IFE. These met with various failures with the front portion of Y’s system collapsing entirely, with skykits being distributed. Of course, at my end of the cabin – everything was working

After a few enquires, it was obvious by the dead static from Channel 9 that today’s captain didn’t want to share his musings on the world. I know its “at captains discretion”, but it does provide entertainment for those of us who don’t want what’s on the IFE. In addition, Air-show was down too. Perhaps this was the most “annoying” part of IFE (hey – haven’t I been here before?)

61B is of course in one of the final rows of a 747, and the row behind is the FA’s seat. The advantage of these seats is that they are in pairs, meaning that a window seat has lots of storage to the side, and there is only person to climb over on the way out.


The seat


Storage space

A lunch and drink service commences after the flight attendants gave up trying to fix the IFE. This was a Beef Hotpot special. Now with some of the insight GateGourmet gave, I could see how the entire menu was built to a design and price.

The roll was actually soft this time for a change (although the corn oil “butter” was awful), the salad was semi crisp (beat my late night snack salad I had by a mile). The hotpot itself was fine, and about the right size for a lunch time meal. At least this time

Oh and Oreos? Soft as heck – the stuffing wasn’t particularly solid – but cheap for a desert option. The cabin was cleared down after, and only minimal lighting on, with none of the crew paying attention if a programme had finished or not.


In flight

Pretty soon, I zoned out for abit. Hopefully Id get some more along the way. We hit a bad patch of turbinate so the meeting area behind me cleared as the sign went no – not that a flight attendant could be bothered to do a seatbelt walk.

Day turned into night – and into a red eye flight. Midway, the snack run was done, again consisting of the usual drink and the pack of red pretzels, with Lay’s Stax (read – knock off Pringles) and other things for sale – people passed on those.

Any chance we can have something else one day please? (chocolate bar, peanuts, Japanese crackers – anything than pretzels PLEASE!

As soon as the clear up begun, we ran into some serious turbulence over the northern tip of Canada. It was defiantly not the 1 minute stuff – the heavier turbulence lasted for a good 10 minutes – it was coke lapping over the cup turbulence. After which it dropped off a bit, then back to big bounces. This was defiantly going to be a rollercoaster ride across the pond. Of course, the fasten seatbelt signs mean nothing these days, and people were up and about in the cabin being a royal pain – in fact I was waiting for a nasty bump or two to make sure they were reminded the sign was on for a reason (yes I am a cruel person – and?)

The final service of the flight – a ham and cheese …. Roll? Croissant? God knows – something bready like was served with fruit was served. Whilst its near impossible to mess up fruit, this bready thing could be used to pelt bad flight attendants with. It was delivered with all the dripping sarcasm so we knew what to expect (emphasis on “Delicious” roll).


The “Snack”

Our plane took the path over Scotland and down to London. The plane was not stacked, and thus landed pretty much on the money, passing over Twickenham rugby ground

The flight deck was itself pretty quiet (apart from the welcoming speech, a few buckle up orders and the landing speech)

The plane was cleared down, and finally Miss 60B who had her seat reclined since before takeoff at SFO finally worked out how to bring her seat into the upright position.

We made our landing 30 minutes early, and after a taxi past T3 and T2, we were held for 5 minutes for local traffic to clear, before finally pulled into 53 (153) and parked up. A single jetbridge was attached, and disembarkation was through 1L.


Obligatory A380 Shot.

Come to think of it, a lot of big planes have been parking at T1 using 1L for boarding/disembarkation – surely this stamps all over the semi-exclusivity of business – or is business the new economy and is economy bucket seating only?


At LHR

Again for the second time in a row, IRIS was closed down, but the immigration queue again had 2 people in it. After being question where I arrived from, I made my way slowly down to Luggage collection, and then after I had picked up my emails to customs – where again I was asked where I came in from (a South African flight had arrived before us), and I was cleared to exit.

As my coach was not for some time, I decided to start finishing up this trip report before rushing around and have a price of overpriced coffee – this must be Heathrow – everything is overpriced! I wandered over to the Central Bus station, and managed to jump an earlier service back to Birmingham.

National Express Coach 210
Heathrow Central -> Birmingham Digbeth Station

Oh it’s a coach journey on the M40 stopping at Banbury and BHX – is there really that much more to say? Suffice to say it was back to reality, on time and grey.

And as I walked back to the number 87 bus stop (and if you REALLY think I’m reporting on that – you’ve got another think coming), past the Bull ring centre – I couldn’t help humming “California Dreaming.. like the below…

All the leaves are brown…. And the sky is grey… I’ve been for a walk… on a winters day…


Home.

Wrapping Up.

On the ground, BMI came through again, both with ground support and the lovely staff at the Diamond Club lounge – a credit to the London team who both 1) know the rules and 2) can understand when to bend them UA check-in (especially sans chicken machine) was very much appreciated, as was the E+ seat offer. Ground services seemed semi organised at least and much more understanding of elites (even mere silver within the same alliance)

On the plane it was pretty much as expected – pay bottom coin, get bottom coin. The service itself was fine (with more water services to end the of the flight), but there was something missing – Not the friendliness nor service… and I think I can point it at the IFE and the general need of a cabin refresh.

I know for those up the front, this is a small matter, but for those like me who earn down the back on long haul, with 3 hours or so laptop life, every single thing that can relive the boredom is welcome, and I can’t help feeling that UA has missed a serious trick with the 747 fleet refurbishment by introducing IFE and refreshing the cabin, instead of changing United from a “Wordwide Service”, to a “World Class Service”. However with some of the mistakes United is making (over hedging on fuel, service cutbacks, and cutting everything even in the premium cabins, I wonder what is next for this carrier. Certainly, its in a better position that US Airways (which to be blunt, I was dreading going bankrupt before I arrived back in the UK on my last trip). I think when Continental comes to the Star Alliance party, United will have no choice but to buck its ideas up and do some serious work improving services.

Well, we can but hope.

I’d like to thank everyone who I met at the DO for making me feel welcome, and special thanks to lucky9876coins, Wireless for organising and KalKat for being such a gracious hosts.

Next up: I’ve got 3155 miles to fly before the 28th of Jan 2009. I smell a mileage run coming on

Posted by Kevincm | Comments are off for this article

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