Narrow Minds and Narrow Bodies – To Denver with the New United, Aer Lingus and FlyBe – BHX-DUB, DUB-EWR-LAX-DEN, DEN-SFO-EWR-BFS, BHD-BHX

Or

NOT ANOTHER BLEEDING BOEING 757!!!

Hello dear readers. And welcome to my end of year trip. Why? For miles of course and to maintain status – so I don’t have to fly in January in a mad panic.

Newbies, Welcome to the madness that is a Kevincm mileage run trip report! It’s full of taking an airline by the scruff, satirical humour, hard and honest reviews and of course an epic dose of photography. And maybe an iPhone in a sick bag.

Regular readers will probably see the route above and laughed their heads off knowing what is to come. And yes, it’s as bad as it sounds

Does Size Matter? Or is it what you do with it that counts? (The introduction)

With a few thousand miles still outstanding before the year is out, I was looking forward to a Eurotrip which was expensive and yielded a fair few miles. However, as usual, I was reading, and came across a Denver return trip. For under £280. Now whilst this may not sound exciting, it was route-able across the width of the USA – in other words – mega miles. And even though BMI looks like it’s being IAG’d (BA/IB and we might get.. umm… Avois instead) or Virgin’d (Flying Club Miles? Umm… Are Delta Skymiles worth more?), miles are always good.

Besides – as you all know it’s never about the destination – it’s always the journey for me.

Now whilst this is all good in principle, as I was looking, I found out this run would be solely on narrow body jets, and maybe I’m slightly prejudiced against narrow body airplanes that fly across the pond. Mainly because I love the room that you get in a wide-body such as the Boeing 767, The Boeing 777 Series or the Airbus A330 Series, compared to the “narrow” 3 x 3 you get down the back of a narrow body jet.

Or maybe I’m imaging it. Guess we’ll find out in this run if I do get over this prejudice – or not…

Now, this fare required a bit of thinking as it starts in Dublin’s Fair City and ends in Belfast. And there’s another bit of water called the Irish Sea between me and the start and end points. So of course, it’s time to buy positioning flights and timings. With a 9am pushback from Dublin, no early flight from Birmingham was going to make it in time, therefore I’m falling back on the good olde combo of “Aer Lingus and Travelodge” and considering the flight was a mere £26, and the hotel was €19… I wasn’t objecting at the price. Good value like that is hard to find

Getting back however was going to be another matter. As I intend to bring a few things back with me – some of a liquid nature – I was going to need luggage space. And if I wanted to fly “home” as opposed to flying into Heathrow with BMI and then cross London and find a train home, there was going to have to pay a luggage surcharge. Which leaves FlyBe and BMIBaby.

Now as I was lazy and waited to book my ticket back, all I was planning to take a midday flight home. By the time I got around to book it, most of cheap tickets had of course sold out, and all that was left that was cheap was… the late night special. As it departs 10 minutes before BMIBaby flight, I did a price comparison, and everything came together, FlyBe was cheaper by a good £10, where Flybe came away at £44.98. With luggage. And yes, I felt dirty paying for luggage. These “Low Cost” carriers will get you no matter how you try sadly.

So here is the map – people at the back can laugh… now.

Map by Great Circle Mapper – www.gcmap.com

So on the stats a new airline (FlyBe), and over 13644 miles to cover in 4 days.. This could hurt my back a lot…

Part I – Opening Salvos, BHX-DUB


As another day comes to the end of this System Administrator’s day, it’s time to head off from the office, and off to the UK’s 7th most used airport (yes Birmingham airport lovers – the few of you as you are, the traffic stats say you’re 7th this year, behind Edinburgh airport) – Birmingham Airport.


My stuff at the office

So it’s a bus from the back end of Birmingham, into the city centre, and off to the hell-hole known as Birmingham New Street station

Birmingham New Street – Birmingham International Train Station
£2 SuperSaver Return

As the clock passed 18:30, Supersaver tickets are the name of the game. And I can live with that since there was a Virgin Trains service departing at… 18:30. That works for me.

Being an off-peak train, it was of course packed solid. Still, for a 10 minute ride, it got me to the airport station – which is what counts.

Hopping onto to the air-rail link, I was deposited at the main terminal departures level.

Popping downstairs, I found the quiet Aer Lingus desks, and checked. I know a lot of people love On-Line Check-In, but for me, I like the sense of occasion of flying, and checking in is just one of those things to do.


Well – here we go again!

My boarding pass was issued, and I made my way up to Security, there I managed to set off the security arch. After a good touch down by the Birmingham security staff , I was let through.


The welcome agent – Hint – it’s a projection at the top of it.

Since I was flying “sans status”, I had to hang out in the main departure area. Which at Birmingham airport is not a bad thing as the only good thing about the ServisAir lounge is the free alcohol. So I spent some time vainly getting the local free WiFi to work unsuccessfully and watching the local colour. Boarding time came and it was time to head to Gate 54, where boarding had begun.


Boarding in full swing

I queued up, my boarding pass was beeped and I was allowed to walk downstairs and walk on the tarmac to the plane boarding by the back stairs.


Bird of the day.

Birmingham Airport – Dublin Airport.
EI277 – Operated by Aer Lingus, Airbus A320, Seat 23A, Economy Class
200 miles flown, 0QF Miles Earned

The plane was filling up nicely when I boarded, and I took my place aboard the plane. Still it wasn’t what I’d called packed – more like busy. I chucked by bag in the overhead bin, and sat myself down. A person joined me on the Isle seat, and boarding continued when a disorganised person arrived with the doors closing behind him. And lo and behold – I had a spare seat next to me.

This is quite acceptable to me.

The plane pushed back 10 minutes early, and at 2 minutes our stated departure time the A320 up into the air

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The plane took off, with Birmingham City Centre passing to the left, then Wednesbury, Wolverhampton and then tracking north and the Irish Sea.


Central Birmingham


Wolverhampton

The state of the A320… has seen what I would say are “better days”. The leather seats are now showing their age – although they are nice and soft to sit in. The cabin itself, again has seen better days, with the strip lighting at the passenger edge just that shade of yellow where you know the plane has been flying around for a fair olde bit.

Now, Birmingham to Dublin is a very short hop. And with a 40 minute stated flight time, the crew sprang into action doing a drinks service.

I parktook of the option of falling asleep. Which was rather annoying, as I wanted to pick up an Aer Lingus A320 retro model plane. Oh well, I’m sure I’ll be on another Aer Lingus flight sooner rather than later.

All I knew is that I woke up 10 minutes before landing as the crew were buttoning down the plane.

Soon enough, Dublin bay appeared to the left hand side and the planed lined up for landing


Dublin Bay

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The plane taxied from one end of Dublin to the other (as usual as it seems for Dublin), and docked at what I still call the “B” Pier (what is now the 300 gates). The seat-belt sign has switched off, and everyone made like the wind off the plane.


Closing in on the gate

Overall: As usual, Aer Lingus delivered a good service and a comfortable flight. A tiny bit of looking after their planes wouldn’t go amiss though.

Of course, since the plane docked over the far of the 300 gates, it was a long hike to Immigration in T2. The immigration agent just glanced at my passport and waved me through. It was then the “hunt for the taxi rank. Which was successful in the end.

A short while later, I was dropped off at my base for the night – the Travelodge North Dublin Airport “Swords”

Part II, Travelodge Swords, Dublin Airport

Overnight: Travelodge Dublin Swords.
Price paid: €19+€5 for 24 Internet access

Yes, we’re back here. Why? €19 says why we’re back here compared to the HIX at €70 up the road near the airport. So lets quickly review.


A room with…

After signing the guest agreement in for the evening and purchasing my Internet access I went to my room, operated the key lock (with a real key) and settled down for the evening.


Yup – a real key


Double bed and a single bed


Bathroom


Sealed with a sticker

Forget the mega-amenities that you have in a posh IC or a Hyatt. This is bare bones. And you know what – I didn’t care. There was power, an Internet connection, a TV and the room was warm.

And the bed didn’t feel like a rock or a marshmallow. In other words, enough for a nights sleep. And with great respect, sometimes that is all you need. And it suited me to a tee.

Overall: Good value is hard to beat. And €24 for everything I needed… I’m not objecting.

Alas, 5:30 in the morning comes around far too soon alas, and it was time to pack the bag down, and check out. By 6:00 I was outside the hotel, and by 6:06, the shuttle bus had arrived. Another €5, and the bus took its sweet olde time winding its way round from another hotel, a couple of car parks, and finally parking up in Dublin Airport Coach station. Why they cannot route these buses through to the actual terminals is still beyond me still.

Anyway, another morning hike around the back end of Dublin Airport before entering T2.

I headed to the ICTS security check, and was let through to flight check-in, where I confirmed the route and seats. I was warned to get to the US Pre-Clearance checkpoint by 7:30. With an hour to go, I wandered off to find a lounge – Whilst BusinessFirst could use the DAA lounge, the Star Alliance lounge for me was… the BMI Diamond Club Lounge in the old T1

Lounge Stop: BMI Diamond Club Lounge.

I made my way in, and woke up the poor lounge attendant to find… near enough no-one there. I swiped in, logged on and settled in for a morning coffee – and a pre departure vodka and orange

It was just quiet. Which compared the chaos below, is not a bad thing. In some ways, a bad thing least of all it shows people aren’t using the facilities, and that Aer Lingus is caning BMI on the Dublin to Heathrow run. That or I missed all the LHR people.

As the clock ticked past 7:20, I packed up my trash and left her back to her magazine, and headed back to the 400 gates, and towards US Pre-Clearance

I was expecting the worst when I arrived, but there were no queues. My passport and customs form was checked as clear, and I was sent through to the agent. The agent took my form, confirmed what I was doing and what I do in the UK, and stamped my passport into the USA.

Now this is the way to travel kids. Immigration in seconds, rather than hours. Looking behind me, my timing again was perfect a queue was starting to form at the checkpoint.

Another x-ray scan of shoes and bags, and I was pre-cleared and headed to the gate. The gate pen was filling up nicely with what was looking like a full flight. I took advantage of the Eirecom “10 minutes of interwebs for free”, which filled up the time nicely to boarding – which started early.


The plane resting before the long TATL slog.

A final boarding pass check, then the escalators to Irish departures level where ICTS were waiting, asking questions. A few questions asked, and I was allowed to board the plane.

Part III – DUB-EWR


Dublin Airport- Newark International Airport
CO23 – United Airlines (As Continental Airlines) , Boeing 757-200WL, Seat 35F, Economy Class (New United Colours)
3193 miles flown, 3193 miles earned

The pictures

I was welcomed aboard, and made my way down the back of the plane. Knowing the full length of what was ahead, I chucked the rucksack in the overhead bin, coat to the side, and settled in for the long flight. Eventually, I was joined by my two seatmates, and a quick look around the plane showed that every economy seat was accounted for.


Waiting

Looks like United made a few pennies on this route today – well not from me maybe, but that’s besides the point.

The safety video played again, and this time it seems Jeff Smiek is still walking around Chicago O’Hare with his staff, but is skipping anything to do with the United Mileage Plus Credit Card, rather just getting to the message of the video. It’s a welcome change considering UK people who consider Mileage Plus Credit cards get small beer in comparison to some of the US Credit Card deals. The safety video played (the same Continental video with Rhapsody in Blue dubbed over it) and soon enough, we were pushing back and under way.


We know who this is….

After allowing an Etihad A330 take off, and a BMI A319 land, it was our turn to take to the skies.

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The course of the flight was… odd to my thoughts. Rather than striking out west on a traditional Great Circle route, we struck south west for some considerable time before turning onto a great circle path that take us way south of Goose Bay, Newfoundland and make landfall over the Boston area, before taking a path to Newark International.


Flightpath – taken later during the flight

It seemed however I got the first taste of what would the hallmark of the outbound… and inbound flights, which was medium turbulence. It was easier to count the periods where the seat-belt sign was off rather than on.

Because of this, service was delay. Eventually, first service begun

Yes – drinks and pretzels. And it seems that the Continental side of United has copied an idea from TED – cups of drinks and not full cans. And this became more evident later during the flight when they ran out of actual cans Coca Cola (something I’ve never seen at all in all my flying). Yes, it’s a very small thing, but if they’re not overloading the Coca-Cola on a flight… what cuts are being made to the service? It’s a big question..

Maybe it’s that time of year, but there seems to be a lot of cuts to the Continental IFE system in terms of content. And we all know whilst a nice big screen and easy controls make for a great IFE system, ultimately – it’s content that matters. And it was lacking this time.

So we can all guess what I did next.


Yup. For days of airtravel long gone.

Second service arrived – now what catering wonders were to come? Could Dublin louse up a meal… or can the caters actually cook a meal? Admittedly, the last meal I had on the US Airways DUB-PHL trip a few years ago was inedible (Macaroni cheese is not my idea of a meal – sorry) , so I was quite surprised to hear the two options – Chicken or Beef (and no vegetarian option). I went for Chicken, which came with rice, salad, a chibatta style roll and a pre-packaged brownie.


Meal tray


Salad


Chicken and rice

The chicken was cutable and tasted of chicken, and the rice not soggy. Normally a good combination and it was in this case. The roll could had been used as a WMD, whilst the salad was fresh (again – the Continental “salad” seems to be better than “old” United’s Green leaves). The Pre packaged brownie however… was a joke.

Service cleardown was comparatively quick as we bumped across the pond. I took the opportunity to grab some sleep in the meantime.


And when I was not sleeping…

As we started closing in on Boston, the snack service commenced, with a pretty box and a hot product. The hot product was a chibatta bread roll with mystery meat and a sauce, whilst the box contained a packet of french crisps and a Lily O’Brians Chocolate. And when the drinks service commenced, I got something odd – a full can of Diet Coke!


Box’o'goodies


Inside the hot chibatta

The crew we seemingly friendly and engaging, but with a full load of a 757, were extremely busy through the flight.


Landfall


Somewhere over Massachusetts

With time slipping away, it was time to clear down and secure the plane as the pilot was expecting more bumps on the way down. And bumpy it was. A few turns and a while later, the plane was lining up for Newark International Airport

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The plane landed, and after a while the taxi begun to the 100 gates, docking at Gate 112. After a short wait, the plane was connected to the jetway, and after waiting for the sea of humanity to move, I made my own way off the plane.

Overall: I can see why they choose the 757 for this sort of mission, and the economics of it probably make it work. However, it is tight down the back of the plane – in width more than legroom. Still the service in comparison to “old United” was slightly better with the catering options good (unless you’re a veggie) and a friendly service. The preclearance to the USA is just the icing on the cake.

The plane had docked in C Concourse at Newark, and connected directly into the USA without any customs formalities (those long completed in Dublin, so the arrival was treated as a domestic arrival. Or to put it bluntly – no TSA to deal with. Those of you who know of my “love” of the Transportation Security Administration was relived not to deal with them after a 7 hour 30 flight.


Newark C Concourse

Instead, I headed straight to the monitors to find a delay had been posted on the LAX flight with a big gate change from 126 to 86. I wandered down to the lounge

Lounge Stop: United Club (Presidents Club) C Gates near the 80x range.

I took the lift upstairs, and checked in. I then found a perch to do some blogging with, as well as grab a couple of cups of coffee. The lounge was comparatively quiet in comparison to the last time I was here (bear in mind the last time I came through EWR, it was a Monday late afternoon/rush hour).

The WiFI appeared to work for once – which was nice. And unlike the Red Carpet Clubs – no need to use silly T-Mobile WiFi keys. Again a simple thing.

I kept an eye on the board and with 20 minutes to go before stated departure I headed down to the gate – to find boarding had not even begun yet. No rush. And with a 1:30 hour layover at LAX, no rush at all from me… or so I thought…


Next flight at the gate…

Part IV – EWR, EWR-LAX, and a touchy feely TSA Experiance


Newark International Airport – Los Angeles International Airport
CO17 – United Airlines (As Continental Airlines), Boeing 757-200WL – Seat 32F, Economy Class (New United Colours)
2454 miles flown, 2448 miles earned
I wandered aboard when the call was made, boarding at 2L and greeted the crew, and headed to the back of the plane. It seems this journey was going to be pretty full, with holiday makers by the bucketload (with the odd frequent travellers). It also seemed like I had an seatmate at the isle who introduced himself to me. As the rest of the plane began to fill up, the middle seat still kept free right up to doors close – giving me some room after 7 hours stuck in the 757-200.As we were late boarding, we missed our slot but soon enough we were under way from Newark, pushing back from Gate 86, and taxing to the runway, before a powerful take off.

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As we looped around Newark, a view came into view – a view of Manhattan. And what a view it was.


Newark at the botton, Manhattan at the top


Manhattan Island

The captain made a few calls on the horn, and also announced why the flight was so bumpy due to the high powered jet-streams which were flying against and advised people to keep their seatbelts on. Which some of the plane promptly ignored.


International IFE System – the bird was late in from a Glasgow run

I decided to attempt to see if there was anything different on the IFE system… and failed miserably. Although I watched 1 episode of 30 rock about 4 times to get to the end of it, I finally gave in and made myself another GhettoIFE system


James May – The Great Toy Train Race

Once the chop had settled down for a bit, the crew did conducted a service. And yes, I decided to risk arm and limb and risk one of United’s “Fresh” options with the Asian noodle salad box


The box looks nice…


Chicken, Noodle, Chilli…


Not bad at all..

And for a “paid” option, it wasn’t that bad in the least – actually it was quite passable. As we passed over Lake Michigan, the chop increased again to the point where the crew had to take their seats for a short while. I took advantage of the quiet time by dozing off here and there, and capturing the sights that mother nature laid out for me.


Lake Michigan

There was a second drink run, and a few other water runs too with the crew being friendly, whilst being semi strict over seatbelts in-case sudden turbulence.


Long way to go yet.

I merely took the chance to grab a few zzzz’s after not getting to sleep early the night before.

As we crossed Nevada and the Grand Canyon, daytime begun to turn to evening and the reds of the evening filled the cabin.


Evening reds


The Grand Canyon I think


Slowing for LAX

Decent was also bumpy as heck too as we lined up for LAX Airport, but we made it down in a hurry it seems.

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Eventually we touched down at LAX, and after a taxi, we parked up. I said farewell to the frequent flyer next to me as he rushed to the exit. I sort of took my time as I didn’t know

Overall: A good flight. The big difference of an extra seat shows as the the space was much better than the previous flight. The use of an “international” bird on a domestic leg was appreciated with in-seat power. With a good crew, this made for a good flight. A shame about the chop…

LAX – A place for the touchy-feely type of people?

After looking where I was, I realised I was in T6. My “Old United” flight was going to depart from T7. This of course necessitated a hike to the next terminal. Now will the person who designed LAX please be taken away and evil things done to them. I honestly have not seen so little joined up thinking with an Airport than I have with LAX.


But I did have chance encounter with the Theme building – as close as I’ll ever get to I suspect

As I entered non-sterile zone, I knew my luck had ran out – and I had to deal with my friends in the TSA. After ducking into the elite queue, I was directed to a Nude-o-Scope machine.

I popped my stuff through the converter and in the nicest possible way I said “I Opt Out. Manual Screening Please”.

A look of resignation passed over the security agent that I didn’t trust their beloved machines. The machines I have an issue with – it’s the people who operate them that I have the real problem with.

However, I was seen to within a minute, and an agent explained what he was going to do, and gave me my grope for freedom. He conducted the search meticulously, and carefully.

The agent put the swap in the Itemiser, and I was declared clean by the machine (And I know what an Itemiser looks like now thanks to Border Security Australia) and let on my way.

As usual i took my time packing my stuff away and I thanked the TSA in a loud non-condescending British Accent. And didn’t look back as I headed up the escalator.

With the minimal time I had, I could had skipped the lounge – but I wanted to check my mail and do a few bits on Boarding Area before continuing. With the flight going from 70A, there was usefully a United Club next door to the gate. How convenient.

Lounge stop: United Club (Red Carpet Club)

I was welcome to the club, with my boarding pass refusing to scan. The agent re-issued my boarding pass, but it still wasn’t playing ball. In the end, I was just granted access to the lounge, and given a WiFi key on entry.

For me, I did what i needed to – update my blog, check my mail, and swapped my memory card over.


Not the best pic – but the next bird already at the gate

I even had a time for a couple of espressos before the flight to keep me awake for a bit longer – bear in mind I was up at 5am UK time, and it was the best part of 2am on my body clock.

Soon enough, boarding time commenced, and I grabbed my trash for the final leg of the journey of the day – to Denver.

With the lounge next door to the gate, it was a quick walk, and boarding was in full swing by the time I got there – and I sneaked up on the Elite Access land as Zone 2 was boarding. I was beeped aboard, and after a short wait on the jetbridge.

Part V – LAX-DEN, Hyatt Summerfield Suites Denver


Los Angeles International Airport – Denver International Airport
UA364 – United Airlines, Airbus A319 Seat 30F, Economy Class (New United Colours)
862 miles flown, 860 miles earned
Channel 9: ON :D

The shot of espresso was keeping me in good spirits as I greeted the crew, and made my way down to the back of the plane. I dumped my rucksack in the top bin, and the little day bag I purchased in Dublin by my side.As boarding continued, a couple parked up next door to me. However, it seems reading skills can be lacking… as they were in the ABC side of the plane rather than the DEF. And a lovely young lady suggested they move.This created the lovely thing of an empty middle seat. Again – what a lovely luxury.
And considering the amount of space I had – not a bad thing!Thankfully, everyone had turned up for the plane and we pushed back slightly early.The safety video played with different Jeff Smisek introduction, with Channel 9 on throughout, and taxied to the bottom of the runway before powering down the runway to take off into the now night sky.

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Cabin view

As only an hour had passed, the chop was still pretty appalling out of LAX, and the seatbelt sign was on for a good 30 minute before conditions improved enough for the seatbelt sign to be switched off. As a result, drinks service was delayed. Such is life. On a two hour hop, this isn’t that bad. With an additional 25 minutes shaved off the Captain put his foot down with those tail winds – along with Channel 9 on and legged it to Denver.

Eventually, a snackbox and drinks service was carried out on the service. I took the opportunity to update most of my photo library I had shot during the day. Soon enough, the bongs went off and it was time to land in the dead of a cold night in Denver.

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Again, I waited for the slightly more organised sea of humanity to clear, and I thanked the crew and headed into a very cold Denver Jet Bridge and into the B Concourse

Overall: Chop is one of those things you accept in flight. However, it seems the crew were in good spirits and willing to do a good service


The main terminal building

After negotiating my way past the the metro system and being welcome to Denver I made my way out of the secured area into the Terminal Building. It was then a matter locating the hotel telephone bank and ringing for a shuttle. This was handled quickly and effectively, and after using the free WiFi in the terminal, I headed outside to the biting cold of a Colorado night. The “bus” or should I say “SUV” arrived, and after a 5 mile drive, I was dropped off at the entrance to the entrance to the hotel.

HOTEL: Hyatt Summerfield Suites, Denver Airport
Price paid: $84+Tax a night

Those of you who know me may go into shock that I haven’t chosen an ICHG Hotel, and instead chosen a Hyatt. There are various reasons that only make sense to me. Namely, the promise of a morning breakfast included sort of weighed in which sort won in comparison to the Holiday Inn.

I was welcomed and I was checked in. The front desk clerk assigned me a 4th floor room after verifying my card.


on the way to the 4th floor – a longer term resident

Going into the room – it is truly a “longer term” stay suite as opposed to some suites stayed in. As in this place had a full kitchen, living area, bathroom, and a TV mounted on a rotating plyth.


Bed


Living area


Kitchen


Office


Bathroom


…and yes it had white ginger. Haters can continue to hate :p

The bed, whilst not the usual Hyatt bed I’m used to in the Regency was actually quite sleepable and well supported. The heating system also did a very good job of keeping me warm – convenient when you’ve been out in the cold of Denver.

The room was serviced on the days I was there – for longer term residents could choose not to have their rooms serviced if needed.

Breakfast was variable from the two days I was there – one day it was omelets and sausages, another it was scrambled eggs and what Americans call “bacon”, along with all the usual cereals, juices and coffees

As I’m in Denver, it would be a crying shame not to wander downtown. So it’s time for One Time Exception – a Walk in Denver.

Part VI – A Walk around Denver


One Time Exception – A Walk Around Denver.
Price: $22 for bus to and from the airport
The photosWith basically one day to explore Denver, once again, efficient use of time is required. I jumped a shuttle from the hotel to the Airport, and paid the $11 premium bus service to Downtown.Now I’d love to share some of the pics of going downtown, but the windows were a mess and the snow was making things fun. And yes, there was snow with a predicted daytime temp of -4 and a night time of -11. A bit chilly by my standards.Upon arriving, I discovered that the main strip (16th Street Mall) has a free bus service that takes you up and down from Union Station to the near enough State Capitol Building and back again. Whilst in the morning I walked a lot, as the day progressed I cheated and used the shuttle in the afternoon. My legs were getting tired… and the cold was starting to bite…
Two forms of art


Cow Snowed in


State Capitol


Art museum


Cleaning up

For those of us who don’t drive (or refuse to drive for personal reasons), a warning: Denver is defiantly “car required city”, with some cabs off the 16th Street strip, but not as many as I’ve seen in other cities. So plan accordingly… or find a flunky who can drive for you ;)

 

Part VII – DEN-SFO


Sunday morning came around like the ugly thing it is again, after breakfast and checking out, it was time for the off. On time, the shuttle van was ready, and drove the 5 miles back to the airport.

Now going through DIA, I noticed for the first time some of the luggage carousels. Or more precisely – the ski Carrousel’s. Now that’s a clever idea!


Clever!

I made my way up to the United check-in desks, passed the massive queue for economy and headed for the elite queues. I then began my battle with the United’s Mr Chicken. And failed as I could get it only to list two of the three segments of the day. Thankfully an agent came to my rescue, and did the check in for me manually, and tagged my goodie rucksack all the way to Belfast International. I thanked the staff (who were in love with my accent for some reason), and headed down from check in to TSA land. With the Star Gold on my Boarding Pass, I was allowed access to the elite queue, and I self selected a lane without a nude-o-scope in it.

I was through security in a few minutes, with no scans, or asking – only to find the tube of Carmex was in my pocket still.

Oops.

From there it was downstairs to then shuttle train. And what an amusing thing that is with the jovial jingles and happy sounding announcer. Maybe too happy. Still the train deposited me at the B Gates, and after getting my bearings, it was time to visit another United Club


B Gates

Lounge Stop United Club (Red Carpet Club) Denver-East
.

At the entrance the dragon was awaiting, and was asking if I had an international segment on my flights today. I had all the coupons to hand so she ummed and ahhed, and kindly decided to let me in.

How kind.

I proceeded upstairs to use the WiFi to call home, check my mail and drink a few glasses of orange juice to properly wake up. And admire the view (bear in mind conditions were awful the day before, and the most of I’ve seen of Denver is at night – so this was my first view of the Rockies)

Soon enough, boarding time arrived, and it was down to the gate for the continuation of the madness that is the mileage run. The local signage confused me at first stating the flight was for Hong Kong, but then changed to San Francisco. So we have United doing it’s 1 flight number, 2 birds thing. Elite boarding was called, with people jumping in, whilst I patiently waited for Star Golds to be called. The gate agent on the other hand was telling people off as they cheekily went past. When my time came, I was waved through.


At the gate

I went down the cold jetway, onto my 3rd 757-200 in 3 days.

Leg 5 Denver International Airport – San Francisco International Airport
UA869 – United Airlines (as United Airlines), Boeing 757-200, Seat 29A, Economy Class (United Blue Tulip)
967 miles flown, 966 miles earned
Channel 9: Off :(

Thankfully the welcome was warm – like the plane – when I boarded, and I once again made my way down the back of the plane. With the two bags I had, I popped the laptop and camera bag my the floor with the coat, and my backpack in the overhead bin.

The plane packed out with about one seat remaining aboard the whole plane – it seemed the early flight to SFO was popular today.

The safety video played on the overhead monitors (again a different one to the one I saw on the UA bird on Friday!) and soon enough we taxied past the Animal Gates at Denver, before turning and heading for the sky on a rolling takeoff. Again, those P&W 757 engines – like the RR 757 engines are powerful beasts and it felt like the captain wasn’t sparing the horses this morning.

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The climb-out took us upward with Downtown Denver to left, before heading over the Rocky Mountains and onto San Francisco.


Climbout – Denver in the distance


Clearing the Denver/Golden area

As we climbed out, Elbow as playing on the iPhone, with an appropriate song as we cracked through the clouds


Drinking in the morning sun….

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Service commenced with a snackbox and drinks service. I opted out of the snackbox, but had a diet coke to wake up on. Because of my sleeping pattern, I was more my “normal” sleeping pattern, so to me, this was Sunday wander outside the flat time. And yes, I’m lazy, but Sundays are lazy days.


Coke Zero


Against the sun

Again, the jet-streams were up to their usual tricks with a fair olde bit of chop, but nothing earth-shattering or drink spilling. People were still ignoring signs and heading for the small room.

In comparison to the Continental 757, the United 757’s… could do with a little love internally. Whilst there was nothing stand out bad, the cabin did look very tired and it could do with a Continental Cabin refresh – with some decent IFE.


Crossing California

Speaking of IFE, the TV monitors were working, but the audio in my row wasn’t. I flagged down a flight attendant when she was doing the drinks service who managed to bring the audio back. Sadly, the Captain wasn’t in a Channel 9 mood :(

Soon enough the snow on the hills had evaporated as we lined up for San Francisco with a gentle landing at SFO.


From nature to mankind

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The plane speeded through to gates at SFO, docking at Gate 81 and once again the sea of humanity took its time disembarking.

Overall: For a 2 hour hop, the service was adequate and well delivered. The problems encountered were fixed and the staff friendly as usual. I just wish the captain had stuck on Channel 9…

A San Francisco panic

Heading off the plane, there was one priority – to get some decent chocolate for the folks back home and demonstrate the Hershey company doesn’t have an exclusive on chocolate in the USA. I quickly repacked my back on landing and headed off to the Ghirardelli chocolate shop (where I stocked up on bits for friends and family). Looking at the time on the board I had a good half hour before boarding – time for a United Club Visit

United Club (ex Red Carpet Club)

After a short wait as there was a queue, I was welcomed in the lounge and another WiFi Card given. It was then the usual opportunity to hammer the OJ Machine and sit down to do some image downloading.

I then had a look around. Where was the PITA Canon EOS 50D gone? Check bags. Nope. Under Coat? Nope. Under Chair? Nope.

To quote the opening line from Four Weddings: Oh ****, ****, ****ity ****! (fill in the stars ;) )

I sunk the OJ in a flash and retraced my steps back to the gate where I asked a gate agent if a camera had been handed in. And someone must had been looking down on my that day as a slightly beat up 50D with a even more beaten up 17-40L lens was handed back. I profusely thanked the agent, cursed that I had no camera strap for that thing.

That and this EOS 50D and me are not getting on (for various different reasons I should add).


After the madness.. a bit of art

Camera in hand, I headed down to Gate 86 where the 737 was waiting for loading for the trans-con run. Boarding announced, and at the appropriate time, I made my way aboard.

Part VIII – SFO-EWR


Leg 6 San Francisco International Airport – Newark Liberty International Airport
CO1130 – United Airlines (As Continental Airlines) , Boeing 737-800, Seat 30A, Economy Class (New United Colours)
2565 miles flown, 2560 miles earned


The pictures

Ok, I’ve been dreading this leg for a quite a bit – least of all of all the narrow body legs I’m doing, my head has some trouble of a 737 doing Trans-Continental distances. On second thoughts… Can I have a 757 back for this route please?As I was boarding, i was muttering myself about the length of the run when a voice asked if I was on a mileage run. To which I said yes and met a fellow traveller – circumknowitallwho – yes – had a FlyerTalk tag on his bag. Amazingly – they do work! We had a brief chat about our mad trips before I realised I was in the wrong row (oops), and headed to the row infront. I settled in for this Trans-con with late boarders slowly filling up the plane. Sat in the isle seat was a man heading off to Tel Aviv who was having great trouble finding a place for his bag – and in the end having to tag it all the way back to Tel Aviv. And that’s why you need to get aboard a plane in the USA quickly – to get the overhead bin space as the man and wife learned.

Still he had the middle seat – like I did to spread out into.

Eventually, the videos played. Firstly with Jeff looking godly around Chicago O’Hare…

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Then the actual safety video.

The plane pushed back and it begun the taxi around SFO, finally lining in a queue of 5 planes readying for departure.

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Now I lucked out again, with San Francisco to my left as we climbed out. I’ll let the pictures do the talking ;)

Soon enough we turned away from the bay area and begun tracking eastwards to Newark NJ.


This is a way too short cabin for my liking…

In terms of IFE this bird was kitted out with LiveTV’s IFE product (with the introduction channel showing adverts mainly). Which is fine and dandy… for $6.99 a flight. So we all know what happens next.


Yes Harriet Jones. Ex Prime Minister. We know who you are…..

$6.99 or a sickbag with an iPhone? You should all know the answer… But the least they could do is integrate an Airshow client for free… oh well.

As I was mostly impressed with the Asian Noodle Salad, I again partook of another one, and remembered to ask for a full can of Diet Coke (which was delivered).

The crews were friendly, and did a couple of services before heading to the back of the plane. There was the odd water service too, with the staff being friendly. In fact.. very friendly. Definitely good to see compared to some Continental crews I’ve ran into in the past.

As the flight settled down into the long slog with a fair few bumps to Newark. It continued to plod its way slowly across the United States of America from the height of midday sunlight, to cloudy layers and then to dusk. I took advantage of the quiet time and grabbed a couple of hours sleep. By the time the plane had crossed over the midwest day had given way to night, passing through the reds of the evening, and then the inky blue and black of the night.


Almost night

Decent began about 30 minutes before stated landing time, with a full cabin clear down. Eventually, the cabin turned to night, and the plane lined up to land at Newark, with Downtown Manhattan to the left of me, lighting up the night sky.


In the words of John Madden… FOOTBALL!

As we approached the Newark area, the night lights twinkled away, with the MetLife Stadium lit up below. Eventually, Manhattan swung into view on the final approach to Newark.


Midtown Manhattan

The plane landed at Newark and after a short taxi past the A and B gates, the plane docked at the 90 gates. Again, I waited for the sea of humanity to dissipate before thanking the crew and making my way off the plane.

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Overall: Not a bad flight overall. The flight attendants where engaging and felt like they wanted to be there. The 737 itself seemed to suit the mission it … even if that plane felt at tad small on the inside. The product seemed pretty rounded with the LiveTV product, and that spare middle seat – I tell you – It makes ones hell of a difference

After disembarking, I caught up with circumknowitall and we chatted about our mad trips, our mileage runs and other bits and bobs.

However, I had to split after a short while to pick up a few things and “enjoy” dealing with the Duty Free shop and get a few things for friends at work. And deal with the wonderful customer service and well staffed shops.

I’ll let you work out what was true in the previous statement and which is a slight at DruFry.

With that done, it was back to the United Club to chill for a bit.

United Club – C Gates (80ish Area)

I was welcomed to the club, with ID requested to access the club. I made my way back to the same place (but not before picking up a vodka and diet coke), and settled down to do a bit of typing and general stretching before the flight to Belfast.

In fact the Vodka and Diet Coke was so good.. I had another one. However after 2 vodkas and diet coke and a tub of snacky mix, the flight was called from the lounge. Once again, I packed up trash and headed down to the gate.

And at the gate my name was called. I was slightly excited. Was I getting an upgrade? Nope. I had left my Senator card in the lounge. Oopsie. 2nd oopsie of the day. I trundled back to the lounge where I collected my card, and headed back to the gate where boarding was just about beginning.

I collected my duty free, and then headed down the jetbridge.


The final 757 of the trip…

Part XI, EWR-BFS


Leg 7 Newark Liberty International Airport – Belfast International Airport (Aldergrove)
CO94 – United Airlines (Continental Airlines) , Boeing 757-200WL, Seat 35A, Economy Class (New United Colours)
3177 miles flown, 3257 miles earned

The Pictures

I was welcomed aboard, and again, the crew were in good spirits for this transatlantic hop this evening. Look at the how the plane was loading, closer to the front it was packing into 3 x 3 with the rows occupied. Further back, it seemed to thin out into middle seat free’s. And again the middle seat was free.
Home for the final leg

Eventually the plane filled up with the load it had that night (I’d say 80% or so down the back), and we pushed back a few minutes bit late for the comparatively short hop to Belfast.

The problem with East coast hops is not enough time for a decent sleep. With 6:30 block to block stated, we were to make the crossing in a rapid 5:30 minutes. Now if we chop off the first two hours for dinner service, and the last hour for breakfast and tidy down, that leaves a short 2:30 minutes for a rest period. And that’s short amount of time, no matter how you cut it! Even a tagon to LHR would only give you an extra hour.

The joy of Jetstreams.

Once again Jeff Smiesk came on in *another* video (I swear this trip I’ve counted 3 different Jeff videos), this time with a bunch of flunkies walking around Chicago O’Hare with him.

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Soon enough, it was our turn to line up on the runway and let those Rolls Royce RB-211’s power us into the night sky.

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The plane took off into the night sky, again, banking around Newark (not that I saw this time as I was on the “wrong” side of the plane), the MetLife Stadium was still lit up like a Christmas tree, and the plane begun to track northwards before resuming the great circle path towards Belfast.


FOOTBALL!


Lighted up


Meanwhile, the cabin was quiet

Soon enough it was time for drinks and dinner, with a choice of beef or chicken. I risked the chicken again. The tray was handed over… and here’s what we’ve got.


The tray


A Salad.. with cheese????


The Chicken

The roll could had been used as a WMD this time – it was that hard. Newark Catering seemingly had a few pennies extra to include cheese in a salad. This is getting dangerously creative out of this catering branch! The Chicken, rice and beans were edible – not brilliant, but not bad. Sadly, it’s still much better catering than you’d get out of IAD.

A drinks run followed behind, and I had finally worked out the trick of getting a full can of cola – ask for one! The first run gave me a cup, but the second run gave me a full can.

Even with all this caffeine in my system, I managed to rest against the bulkhead and get some good shuteye before the breakfast service. Which on this very short hop – came around too soon.

The breakfast service I’ve complained as being feeble in the past, but looking back at all the other carriers who do the EU<>North America run, (and it pains me to say this), Continental operated routes have one of the best breakfasts down the back of the plane.


Breakfast service


Melon

Yes. That did hurt me quite badly to type that. Compared with US Airways “Hot Danish Pastry”, Air Canada’s Banana Bread, and MainLine United’s Pastry and a Pot of Yorgart, the Melon and Pastry option seems to be the best in the sky.

Make of that what you will.

A drinks service again followed, and slowly, the inky black of night turned into blue, and then the reds of the morning begun to appear.


A Transatlantic dawn

At this point the decent into Northern Ireland began, and I was treated to a visual feast as it seems what we call snow had fallen overnight.


Snow

Decent continued, and headed out of over Belfast, out of the bay and turned for Belfast International Airport.

And decent continued into the snowy thing that is Belfast International Airport.

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After a short taxi, the plane parked at Belfast International Airport sole jetbridge at 2L, and I took my leave of the still smiling crew.

Overall: A great flight with wonderful smiling crew who actually seemed happy to be doing a service on this run as opposed to a Continental Crew I’ve had in the past (yes you lot in IAH, I’m looking at you). The service runs that were conducted suited the length of the flight and all in all – a great set of UA/CO flights.

Part X: A Belfast Morning, BHD-BHX


As we’re back in the United Kingdom (or as my passport cover eloquently puts it “United Kingdom of Great Britain and Northern Ireland”), it’s back to using real currency to buy things, which will be useful in a shake as I’ll need to get into town to grab my next connection. Heading to the Border there was a bit of a queue building, but I was seen to soon enough. After messing with my passport to get the reader to work, I was let into the UK. It was then a case of heading downstairs and collecting luggage. At this point, I said farewell to circumknowitall as my luggage began to trundle around the belt. Everything in hand, it was off through customs, then then hunt to find a cash machine. Why you might ask?

Alas, being at Belfast International Airport is much like being at a UK Railway Parkway station. In other words, the airport is in the middle of nowhere. This of course leads of the local bus company taking full advantage of you and charging a £7 for the privilege of a 20 mile bus ride. £7 plus another £2 to get to BHD later. Ouch. And of course, it was a single decker bus, so it packed out. Wonderful at 9am in the morning.

Whilst the Airporter would had been cheaper overall, the times didn’t work out right sadly – least of all with my extended connection.

Arriving in the city centre (and being victim to a bit of peak time traffic which was thrown into chaos thanks to a tiny bit of snow), I was dropped off at Linenhall Street, and I wandered into a Cafe Nero to 1) attempt to wake up in 2) repack my bags now that I was carrying a lot more than earlier.


City Hall

A Big Cappuccino and a bit of time to pack everything into two bags (that’s another challenge), and soon enough I was ready to face the world – or so I thought. I walked around Belfast, taking in the Christmas market at the City Hall, and wander eastwards, looping back towards Victoria Square… where the tiredness begun to hit me. Not so good when you’ve only been walking for about an hour and a half. In the end, I took refuge in a Starbucks with a Venti Americano with an extra shot to try and keep me awake. It also gave me the chance to download some pics and recharge the laptop.


Even this didn’t work…

An hour wasted there, I had another walk, and saw it was coming up on 2pm, and my body was saying “that’s enough of that”. I paid attention for once to my mind and changed course heading for the Europa Bus Centre, where I ponied up my £2 for a local ticket for a 4 mile trip in 25 minutes to Belfast City Airport.


Outside Europa Bus Centre


BHD

Pulling into the check-in area I saw that the 14:15 flight was still open. I checked briefly at the the sales desk, but they confirmed that the cut off had been passed and whilst the flight hadn’t even yet begun boarding, it was too late. It was nice of the ground staff to try, so I checked my bag in (3 kilograms under the brought limit of 15kg). With that tagged, I munched on the lunch I got a Tesco, emptied my water bottle and went through the quiet security lanes at BHD. The formalities were done within a minute as no one else was waiting, and I was in the departures area before 14:30. And yes, the earlier Birmingham flight hadn’t been called with a 40 minute delay posted.

Oh well.

I grabbed a coffee, and slumped down for a bit. Since I was within range of the BMI lounge (which as I was flying FlyBe, I couldn’t access), I grabbed their Internet connection and watched daylight turn into twilight into evening. Allegedly at 18:30 we were due to depart. And at 18:30… a delay was announced with the flight put back to 19:00. As 19:00 crept up, we were still waiting until 19:20, when the go to gate command was issued. And a sea of humanity moved at once down to the departures zone, and down into the cold waiting area where boarding passes were ripped up, and we waited for to board.


The final bird of the trip

The weather by this point had deteriorated, with a rain falling into the evening. Thankfully, we were allowed to board the plane keeping contact with the wet to a minimum.

George Best Belfast City Airport – Birmingham Airport
BE415 – FlyBe, Embarer 195, Seat 2A Economy Class
226 miles flown, 1 FlyBe Reward point earned.

I boarded the plane and made my way to 2A, whilst main loading was continued. With 62 people boarding, it was going to be a reasonably loaded flight.

The plane being an Embarer 195 as we know, it’s only slightly impossible to louse up one of these internally (normally displacing window and seats so they’re not aligned). This bird seemed to have the windows aligned correctly (well at the front of the plane anyway). During boarding the cabin crew were being very strict with seating positions due to “weight and trim restrictions”.

That and I wager they were hoping still to sell the expensive seats. This is FlyBe after all.

As the doors sealed up, 62 passengers were aboard, and soon enough it was time for pushback and a manual safety demonstration.

The plane taxied all the way to the bottom of the runway, turned in an impressively tight space, and the two GE Turbofans spooled up and rocketed the plane down the runway.

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The cabin itself is a standard Embraer cabin – and lets face it – that’s not a bad thing. It means comfortable seats, a reasonable amount of leg space (if anything, the 30” advertised seat pitch felt a bit more than that), and with no one next to me, room to veg out.


Bulkhead space


Passenger service unit


Overhead space


Seat pitch


What they tout as their green fleet with Electrical Appliance labels

With a quick 40 minutes in the air the crew sprang into full sales drive mode, and seemingly did a good trade with 3 flight attendants aboard. Heck – they even had time to do a “duty free” service. And yes. I did partake for one reason alone.


Don’t look at me at that tone of voice. It’s not that I need to create more space for the model plane collection. Honest…

Again, people were buying so FlyBe must be doing something right.

With such a short flight time, the cabin was cleared down quickly, the plane secured before we commenced vectoring for Birmingham, flying over the city, then heading to Coventry before turning back for Birmingham Airport.

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Touching down a mere 4 days from when I left the same piece of tarmac, the mileage run was almost over. The ERJ taxied over to the combined terminal (what in the old days I would had called the EuroHub or T2) and docked. Within minutes, a jetbridge had docked next to us, and the doors opened and I was on my way.

Overall: A reasonable experience in the air – spoiled by the weather and a distinct lack of communication from FlyBe over the delays on the ground. Sadly FlyBe in my eyes lives up to its old name: FlyMayBe. And I hate to be blunt, but there was a communication breakdown. More information and announcements were needed so people didn’t have to glance at monitors waiting for the next update.

After being cleared through arrivals, I went to the luggage belt (not carousel – it was a belt this time), where there was a 10 minute wait for luggage. Eventually, mine spat out and I was on my way.


Told you it was a belt…

Stumbling through Birmingham Airport, I somehow made it to the train station. Another £2 ticket was purchased and I descended to the platform where a Virgin service to Wolverhampton had just pulled in. 10 minutes later, I was at Birmingham New Street, before grabbing a cab back home, depositing me outside my block of flats.

Finally, 4 days, 13000 miles or so and 3 nights in the hotel – I was at my Front Door.


And after taking this photo, I unpacked, then headed to my bedroom and snored.

Closing up…


The two sides of United are… still two sided – the Continental Side and the “old” United side – and it shows in all sorts of ways with Ex-Continental routes calling themselves by the old name, and United having actually to interline luggage between itself. The different levels of service show with minor differences here and there in service offerings and operations. Even the United Clubs whilst re-branded show their Presidents Club or Red Carpet Club roots.

Now that United has one operating certificate, lets hope they start to merge the airline and the best of both cultures together. Because that would be a change I would like to see (to quote Jeff Smiesk). Still, it’s a stark improvement on United Mainline routes in October (where United put up quite a feeble performance that trip)

Transatlantic crossings in a Narrow body Jet – Unless the price is right, I’m going to stick to these wonderful Wide Bodied jets. With due respect, the Boeing 757-200 is a good jet doing this TATL job and makes economic sense to operate these thin and log routes. But if you’ve got a fully loaded jet and you’re down the back end, it is akin to Dante’s inferno with the lack of space onboard those birds compared with even a 767-300ER or even a A330.

If one was to compare the A320 series to the Boeing Narrow Body series, there’s 1ft 4 inches difference in the inner cabin dimensions – and it makes a works of difference in shoulder room. So dear Airbus, please design a Narrow Body Jet that can do extended TATL ranges without running out of gas in high headwinds please – that’s not an A319.

As one advertiser said – size matters, but it’s what you do with it that counts.

Aer Lingus as usual, delivered a good service in a short time frame. FlyBe on the other hand… yes, the on-board service was good. The wait and the lack of explanation of why our plane was delayed… was not good. It seems that not being prepared for a little bit of snow is an excuse for delays at BHD. Unimpressive… and just another reason why FlyBe live up to their misnomer of FlyMayBe.

The Travelodge… was a Travelodge. It did the job and I didn’t feel conned. These are all good things.

The Hyatt Summerfield Suites was a lovely discovery. From the full kitchen to a decent TV selection, to a bed that was comfortable. The free Internet access was a lovely bonus too. It’s a shame (like most Denver Airport hotels) it was 1) miles to get to and 2) in the middle of nowhere.

As for Denver. It’s a nice city…. but a car required city (as I have an aversion to driving normally), so I didn’t get the best out of the place. Put it like this: I wouldn’t be disappointed if Denver came up in a Mileage run at all again.

And that as they say is that for another year. No more flying till way into the New Year.

For my regular and not so regular readers, I’d like to extend a special thanks for putting up with more Economy Class drivel from me over the year and the exploits I’ve been on. For those too used to Business and First Class, I hope I’ve documented a dose of reality when your miles expire, your employer no longer pays for you to go in the big seats and you realise if you’re going away, it’s down the back. For the rest of us who travel in Economy, I hope I haven’t brought back too many nightmares

Coming up next… something a bit special. Ok, it’s going to very special.

Please join me in February/March for “Japan Bound – to Asia with ANA, Thai and Asiana featuring ANA’s Long Haul 787”

Comments welcome as always.

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of  the question requiring clarification. A response will be sent to you as soon as is possible.

Posted by Kevincm | 3 Comments

A Smooch of Chicago and a Kiss of DC – LHR-ORD-IAD-LHR with United

Yes, it’s October. That means it’s time to decamp back to my favourite city to visit in the world – Chicago. And yes, that means I write lots about the usual things. So yes, settle dow for a mix of the the usual ramblings, iPhones in Sickbags, paint falling off planes, and general geeking. And if you thought this was any class other than Economy… you’d be wrong.

I’d like to offer a  special welcome to my new BoardingArea.com readers too – this probably isn’t the sort of trip report you’ll see on here, but a dose of realism is always good. So sit back, grab a coffee, and enjoy!

Money Money Money.. Must be funny… In a rich mans world (The Introduction)

http://www.youtube.com/watch?v=WCkOmcIl79s

Airfares fill me with constant wonder. Normally the wonder is replaced with madness very quickly. Locking down a “cheap” fare to Chicago was proving difficult, with the shock of the >£550 for an “Economy” return to Chicago in October at one point

Errmmm….. £550????

I’m sorry, even by my standards for a 8000 mile or less hop, that is close enough to extortion. As redemption seats were again non existent, I sighed and left the ticket engines for a couple of day.

Thankfully the madness abated slightly and the airfare dropped to £475 for a return ticket.

Pardon me, but £475 on a TATL hop in October is bordering on expensive. I suppose there’s a part of me who thinks anything more than £500 for a ticket is pushing their luck to put it blunt.

On top of this, things at home are… busy. The life of being an evil person (sometimes known as a Systems Administrator), mean the trips have been shorter each time, and this trip is no exception sadly What as going to be a nice relaxing 6 day trip was shrunk to 5 – leaving less time in Chicago. Unhappy, but life goes on.

Of course I tried to have a little fun with the trip, and as it’s a short trip (in fact, I haven’t done over a 6 day trip this year) so I priced in a trip via IAD with a 12 hour stopover on the way home, and the early flight on the way out. And this seems to be too much for United.bomb, which bomb out time after time putting in a long break in journey.

Thankfully, Continental.com priced it, and ticketed it without a second though. Hey kids, nothing like organised booking system that works.

As I’m at a conference for 3 of the 4 days, I decided to stick with what I know best, and book the Hyatt Regency O’Hare. Whilst not the cheapest property on the planet, you try heading back and forth at 2am in the morning after doing conference things. Only heading upstairs to bed is not a bad thing! However, I’m honestly not in the mood to pay a lot this time – and a bit of prodding indicated I had enough points for a 4 night stay.

With the changes that have happened at the base level of GoldPassport – good enough as Asia is off for a while – and I seem to have an abundance of ICHG points at the moment without a hope in hell of re-qualifying for Hyatt Platinum – let alone Diamond, so the hammer was put on that for the 4 nights.

So, a comparatively simple trip:


Map by the Great Circle Mapper – http://www.gcmap.com

So off we go!

 

Part I, To London, and Lounging around LHR


2am Eternal.

2am starts are never fun. Alas when you need to catch the first bird of the day to Chicago, it’s not a nicety – it’s a requirement.


Regulars will note the Salomon Bag back in service after the TSA destruction last time. There are of course, very good reasons why I’m using it – mainly because 1) I fixed the zip and 2) the replacement bag just didn’t fit the stuff I wanted to take with me. Hopefully it will last the trip. We’ll find out soon enough…

By 2:30, the cab had dropped me off at the wrong side of Digbeth Coach Station, and a walk round to the other side showed that was open.

Strangely, National Express has twigged that people like to travel, but also communicate, and throw in an hour of free Internet Access. Which if you’ve been stuck on a broken down coach would had bee a blessing. Which was useful for a final bit of blogging before getting on the coach.

Shortly after I dropped my post to the blog, boarding was called, and it was time to board.

National Express Bus 210 Birmingham Digbeth Coach Station to London Heathrow Central Bus Station
Price paid £49.40 Return

However the 2:45 was on time, and boarded early, with a pittance of people aboard… and they have the bare faced cheek to charge £50 for this… I swear it was something like 15 people if that boarded the bus.


Doors closed a minute early. Time for the off!

After pulling out, the coach made it’s way to Birmingham Airport, and after where the driver got thoroughly confused as there were roadworks on the slipway to the M42.

Now traffic jams in Birmingham City Centre aren’t uncommon any time of day are not that uncommon. Traffic Jams in Solihull are rarer (normally if there’s a sale in John Lewis… that’s enough to get a Solihull resident out of bed), but it seems that the local roads in Solihull couldn’t take the extra load at 3am in the morning of diverted traffic, and that took 30 minutes or so to clear.

This is precious lounge time we’re wasting here kids!

Eventually the bus cleared the traffic jam, and then it was a matter of hitting the M42 and M40 to our next stop – Banbury… where we picked up a grand total of ZERO passengers.

So that’s why I’m being diddled 50 notes – to fund the actual service today.

After brief stop, the coach rejoined the M42, then the M25 and finally the M4, down to the Heathrow Approach road.

Being a “through” service to Gatwick, we parked of course at the back of beyond at Heathrow Central Bus Station. Still it gave me time for some cold Heathrow air before being cooped up for the next few hours.

After hauling the stuff away from the coach, I loaded up a trolley, and headed to the lift, to begin the great push.

London Heathrow T1 Adventures.

And thus the great push to T1 begun, going through the underground maze that is below the Heathrow Central Area. Quickly enough, I made it into Zone C of Terminal 1, and headed to the *G/1K/Elite line (of which – there was no line). After a brief interrogation by ITCS, i was allowed to proceed to check in. the agent as usual didn’t bother to weigh my bags, and told me that I’d had to be escorted to overside check-in (apparently people had been getting lost getting to Zone Y – which I find completely unbelievable….).

After confirming my seat and the loads for the flight (and more importantly, confirming the seat next to me was empty!), I was escorted to Zone Y, where I dumped my bags, and then headed to main security.

It seems even at this time of day, it was amateur hour with people not knowing the top end of from a security baggie from another.

I of course just breezed through, and proceeded to Boarding Pass Check, then onto Security. Whilst it was busy, it wasn’t heaving.

Put it like this, from the queue I joined to being on the other side was a grand total of 5 minutes. As most of us who fly (semi) regularly know “Be Prepared”. Know what they want, do it and then get the hell out of there ASAP.

I took a left after security to the first lounge stop of the morning – The BMI Diamond Club Great British Lounge

LOUNGE STOP
British Midland International’s “The Great British Lounge”.

I was welcomed to the lounge, and asked if I needed a tour. I politely declined the tour and headed to my usual haunt in the lounge – “The Local”


The Local


The bar

The lounge hasn’t changed an iota from my last visit (and I remember the GBL being a very nice lounge). A new addition was the offer of hot food from the BMI Aga – the offering was Porridge. Whilst not my personal taste, it’s nice to see warm breakfast offerings.


Breakfast

With the state BMI is in – it’ll probably the last time I see it in it’s current ownership hands and I wish I could be down south more to support BMI. Alas, my reasons for not flying BMI as much as I would like to are pretty much on record (an ever shrinking network and bad timings). I just wish all the BMI staff the best of luck for the future because if anyone is going to get screwed by the change of ownership BMI is suffering – it will be them.


And since BMI is being sold to BA, can we put these in the bin please?

Exiting the lounge, it was time to walk down to through T1


T1 – Sleep Inducing

Next stop (and to be closer to the jetbridge) would be a lounge stop at the Star Alliance Common Lounge.

LOUNGE STOP
Star Alliance Common Lounge

Where as the GBL is a beacon on light, the *A lounge… isn’t. It is actually a darkly mood light multiple room. And whilst it may be dark, the food offerings are slightly better. However cutbacks seem to be hitting this lounge, with bacon and sausages still there… and if you hunted around for them – rolls too. No more pre-made rolls for you.


Bacon and Sausages


Rolls


Coldcuts

Good thing I can make bacon and sausage rolls then.

After beating the laptop around, I got the Wifi to work and did what I wanted to do for BoardingArea (what? You didn’t realise I had a blog there? Shame on you! Over to GhettoIFE.com at BoardingArea after you’re finished here! . By that point the rolls were consumed, and it was getting on for 7am, which means time to pack everything away again and head over to the gate.

If there is one thing you can be assured of at Heathrow T1, it’s the guarantee of a good hike from the central waiting area to the UA gates which today was at the far end of the Europier Extension – Gate 47A.

Again, ICTS were there asking questions, picking people at random to be screened further. I was waived through, where boarding was almost ready to begin. And then I looked closely at the paintwork of the 747-400. OOOOH DEAR.


FAO: Jeff Smisek – Pssst. This isn’t a change I like - A very poor first impression… and they do count sadly for people like me.

Eventually after 1K’s First and Business was boarded, it was time for us mere Star Golds to board. I was beeped aboard, and told to use the right land left bridge (Heathrow – using TWO jetbridges? Am I at the right airport????)

Part II – LHR-ORD


UA929 (Booked as CO4234/CO929) London Heathrow to Chicago O’Hare International
United Airlines, Boeing 747-400, Seat 48K, “Premium Configuration”, Economy Class
3953 Miles flown, 3952 Miles earned
Channel 9: Off

I was sort of welcomed aboard (sadly, I had to make the first welcome, and was directed to my seat down the back in row 48 (and give up with this new Economy row numbering UA – it’s getting on my nerves already), and made myself comfortable for this flight in what I’m trademarking a GhettoPlane (we all know what GhettoIFE is, the concept of a GhettoFlatBed – row of seats to yourself).

And United 747-400′s in Economy – are Ghetto Birds. Whilst up the front they have been “Premiumised” with the excellent United C/F hard products, down the back Economy got… well lets see

  • New carpet
  • put new seat covers on the seats
  • Got shot of the old 3 colour projector for some flat screens.

And United. All I’m going to say to that is BIG WHOOP. The word I’m looking for here PATHETIC. Economy Plus is hardly worth upgrading on this bird (despite the agents claim you get 5 extra inches, it’s more like 2 on the 747-400′s) and the lack of AVOD installed in this bird in Y is beyond inexcusable. If British Airways, Singapore Airlines, Air New Zealand, Cathay Pacific can install AVOD in their 747-400′s (and worth them like dogs too), there’s really no excuse to install a passenger amenity like that in United’s 747-400s.


Down in back!


Seating for the next 8 hours or so

As we boarded late, we pushed back a bit late, and this was the first time I’ve seen Jeff walking around with a gaggle of photogenic United workers promoting the new Mileage Plus and new MilegePlus Card (a subject I touched on in my Blog. US Chase applicants can get up to 40k on a successful app. UK MBNA Mileage Plus cards get… 1 mile per £1. No bonus. Rather pathetic really.), followed by the refreshed safety video (New “Continited Globe logos, with the old video spliced in).

After that, it was a short taxi to the runway, holding short to let another aircraft take off first, then it was our turn for the 747-400 for it’s 4 P&W Engines to roar into life, propelling us down the runway, and up into the air. Being a 27R take off, it was past Windsor Castle, and over Wales, Over Ireland, up to the tip of Greenland, and down over Goose Bay, over the wild expanses of Canada and finally over to Chicago.

http://www.youtube.com/watch?v=qs4dZX4D23E – Take off video


Past Queenieville


Climbing and turning

Of course the twit infront of me decided to recline his seat after a few hundred feet in air. Whilst I respect his privilege to recline his seat, not when we’re in initial climb please incase we have to land in an emergency and I have fight to get off the plane because of your stupidity please…

And at this point, I had minimal sleep the night before thanks to going out for a coffee with a friend (and Jenny, if you’re reading, I was quite happy to wait another hour to make sure you were ok… call it the old woman in me) I zonked out over the Irish sea, only waking up after we had crossed Ireland to see breakfast had been served. Thankfully, the flight attendant noticed, and imminently offered me a choice of Scrambled Eggs or Waffles. Knowing how ANY LHR caterer can louse up an Economy breakfast, I took the scrambled eggs. Or lets put it like this – the flight attendant “suggested” the scrambled eggs.


Breakfast


It almost was edible at this angle


Fruit


Bread


And a beverage….

And whilst the quantities were smaller than I remember, it was a hearty fill.

The eggs were reconstituted I think, whilst the non offensive sausage was indeed non offensive – and cooked well. The bread was this wonderful two types of bread in one that United enjoys giving out on these LHR trips (although it was soft – I’ll grant it that). Meanwhile the orange juice was wet, and the fruit salad… was a bit brown. Been out oxygenating itself for a bit I’d wager. Still comparatively fresh though.

Service was relatively quick, and clear-down was done quickly.

Now we’re aboard an United Boeing 747-400. Which means if you’re in Economy or Economy Plus, you’ve got a big screen for entertainment. And United’s choices of movies really don’t float my boat – at all.


And not viewable at this angle really

Thankfully as most of you are sadly aware, I have the perfect solution.

Oh yes. It’s my beloved GhettoIFE System on a GhettoPlane!


Featuring today Star Trek

For those of you who DON’T what a GhettoIFE system is, head here, or accept this explanation – the idea of putting a SmartPhone in a sick bag, mounting it on the back of the table and using it as an entertainment device that you’ve loaded all the content on. Rather simple really . I prefer Apple’s iPhone4 product (not a 4S – my contract date is still some months away), but I’m sure they’re compatible with any smartphone with a large screen

Alas, I wasn’t that awake to be blunt, so I closed my eyes and had a flitful sleep, waking up with the coast of Greenland tracking past.


Greenland

Looking at the plane, it seems the refurb has cleaned the plane a fair bit – considering the state of one of the UA747-400’s I flew a couple of years ago, with bits of the inside held together with speedtape, and the bird looked in good condition (apart from the flaking paint on the nosecone).

From what i could tell, this was a pretty senior crew aboard today – and in some cases, it showed, with some flight attendants really going through the motions – an example was the male flight attended in the pink tie who was doing the mid-flight snack service who wasn’t talking much, and just going through the motions. On the other hand, there were others who who actively engaging with the passengers. And then there are the bunch who hogged the exit row seats during the flight using it as a discussion area.


Midflight snack

We tracked over Canada, and about an hour and a half before landing, it was time to see what other delights were coming from Heathrow catering. And it seems to be return of the seeded by with questionable innards.


Pre-landing snack


Meat – Circular

The Bun was 1) small and 2) contained cream cheese, turkey in disc shapes and cheese. It wasn’t that bad, but a bit of creativity might be better sometimes here. This was served with a pack of KP crisps (cheap – we all know that Walkers Crisps are the gold standard) and a Two-Fingered Twix. Oh. And the only United napkin I’ve seen which contains no advertising apart from the logo.

Yes. I was in shock too.

Well it was better than nothing I suppose.

Eventually, a drinks round followed, and I was still in the mood for IFE.


And apparently. The Bird is indeed the Word.

Soon it was time to begin descent from the lovely blue skies of up above, and down to the murk that laid in wait of a wet Chicago morning.

http://www.youtube.com/watch?v=7-HkFWiaoiI

Arriving in Chicago near the International terminal, it was a relatively quick taxi to the terminal where upon we docked.

Of course, the entire plane got up, and was rooting around for their luggage. Earlier, I semi-cheated, and brought all my luggage down. Call it planning

As usual I said thank you to the crew as they were departing, except one of the crew was busy doing their makeup and not paying a blind bit of attention to what was going on around them. Sigh.

Eventually, I made my way to 2L, and made my way out of the queen of the skies.

Overall: I’ve had better flights with United. I’ve had worse. Very much down the middle the flight was, with middling crew and a GhettoPlane. Nothing special at all, and it seemed a lot of the crew were going though the motions – a shame really.

Now I hear improvements are on the way, and if United are running these birds to far and flung places, they must improve the hard product on these birds in all classes. The joke that is E+ in a 747, and the lack of any meaningful IFE must force an improvement in the hard product in all classes – not just First and Business.

After getting off the plane,, I knew it was a matter of rushing past all the slowcoaches to get through the queue quickly, and not be at the back of the immigration queue. And seeing that it was at area A as opposed to area B, I power-walked through and got to the 3rd switchback of the queue. Which if you’re in the visitors queue for the USA in a 10 minute wait as opposed to an hour in the 5 switchback in the queue.

I was seen to, and greeted in a friendly manner. My purposes was asked, and I made the mistake of calling the Sears Tower the Wills Tower. Ah. How to make a customs agent laugh and be friendly.

I was stamped in, and welcomed to United States of America. It was the a case of waiting for the luggage carousels to spit into life, with the rucksack arriving quickly, and the ski bag taking it’s time through oversized luggage.

All luggage assembled, I made my way to the customs point, where I was invited into the United States.

Quick, simple, and all done in about 30 minutes. Now that’s one hell of an improvement and the sort of times we need to have people.

After settling in, I made my calls home, and then headed out to a grey Chicago day and off to the Taxi rank. Being relatively early it was a short wait for a cab, but amazingly, the taxi driver didn’t seem to get lost going to the hotel – The Hyatt Regency O’Hare.

Part III – Hotel: Hyatt Regency O’Hare… And a Pizza One-Time Exception


Hotel: Hyatt Regency O’Hare, Chicago
Price paid: 32,000 points + $40 for Internet Access.
Ok, I know – not the most effective use of points when there are nicer Hyatt properties around. The fact is I need to 1) conserve some costs after the costs of this journey 2) as my plans for Asia are pretty much on ice for a long time it’s not worth hanging on to them and 3) I’ve got enough ICHG points for that sort of trip, I might as well blow some points.

After arriving at the hotel I was greeted with “Are you at the right Hyatt” as opposed to “Welcome to the Hyatt Regency O’Hare”.

Uhoh.


Well you can guess which room

Still the bellman and door staff got me a King Room for 4 days without a question. Speaking of the rooms… I felt the Double-Double’s had a lot more room in them as opposed to the Kings which did feel a might pokey. Also – they don’t have a balcony to them. Which if you’re 1) a smoker (I’m not) or 2) watch to watch planes land (I did), the glass makes watching them… annoying.


Bed


TV


Sink


Good use of space

Whilst I was there, I did have trouble with my room keys, with one of the keys de-magnatising. As I was helping out downstairs with a set-up of an event, I left everything upstairs, so security had to let me in to my room. Which was a 30 minute wait. Not overly impressive with what seems one member of staff working the security detail.

The rest of the stay was as usual – staff being helpful, bed made up well each day… but the toiletries only replenished evey other day.

Overall: It’s the little things in life that are important. And it seems that this Hyatt property is forgetting about these little things – the polish if you will to a great product. And whilst the basic stay was very acceptable, a bit more polish there, a few more people on security here, and a warmer welcome wouldn’t had gone amiss.

Now whilst my time in Chicago was extremely limited (a Five day trip when 3 of them are spent at a conference leaves little time for anything), originally there was going to be no one time exception, Well I changed my mind after the conference when I was invited out to dinner….and this is worthy of a fight if you’re a Chicago resident…

One Time Exception – Giordano’s Pizzeria.
Price Paid ~ $70 for 5 people (no alcohol)

Now I’ll freely admit I’m going to start a war when it comes to “Which Deep Dish Pizza is the best in Chicago”. And I’m ducking out of this argument for one simple reason – I didn’t pay and was with my friends

The order was for a couple of Pizza’s (One New York Style, One Chicago Style, salad and a few cups of soup) and some drinks.

And it’s been a long time since I’ve seen a Chicago Deep Dish Pizza. And I was back in shock when I saw it.


Yup. Deep.

And yes, for some people there were normal pizza too.

It was lovely. End of discussion. Deep, Cheese, well stuffed… the works. And when the bill is that cheap for a great dinner (with plenty of leftovers), it was also breakfast on flight day. Which is nice.

Overall: People can argue that it isn’t real Pizza. And I don’t honestly care. Go, Eat and Enjoy! ;)

Part IV – ORD-IAD


Right. Back to the flying malarkey.

So Monday turned around I checked out and paid the internet fees, and it time to queue up for the shuttle bus, once again it was on the shuttlebus (which was without chaos thanks to a husband boarding a bus, and the girlfriend not, and then… oh domestics). Finally, we made our way to O’Hare with the shuttle bus dropping off at premier access.

Convenient as I needed to be there.

I checked in with the machine, and saw nothing in E+ that looked valugely intresting. I therefore stuck with 40A for the evening flight, and kept the domestic leg the same.

However, it seems my luggage tags didn’t come out. A bit of tapping, and two tags spitted out, with the agent saying I needed to pay for the excess weight (except if I was a Star Gold).

BMI Gold (Or Lufthansa Sentaor) = Star Gold.

Sometimes I love to be right.

I looked at both security lines – and it was 7:40AM at O”hare on a Monday. So I headed to the non premier lines and went through.

Now I don’t know about you, but I’m fairly relaxed over security in the UK or Europe even. The only place in the world I really get het up about the entire process is the USA. Or more precisely, O’Hare (knowing the oncoming damage that can occur). Of course the TDC got her magic light that proves nothing out, and then I went to to the machine where no one knew how to follow protocol, nor seemed to be organised. And then I saw at pracilcially at every queue they have a backscatter machine.


Things the TSA might or might do

The Eric Cartman officer on duty was filtering people one way or another – and thankfully I was filtered through the scanner arch as opposed to the backscatter machine. My luggage scanned, I was able to grab my stuff in trays, move it to the shoe area, reassemble it, and take a picture that all of us need to remember as this is the only way the idiots in the TSA will EVER learn.

Looking at the clock, I knew I had bugger all time for the lounge, so I headed down the mind control tunnel between B and C Concourses and straight over to C11 for the flight.


Down the mind control tunnel


Heading down C Concourse

Thankfully, I made it to the gate where the call had gone out. Waiting for the 1K’s to board, Star Golds and Premiers Execs were called. Time to get on-board this chariot of the day

UA382 Chicago O’Hare International – Washington Dulles International
United Airlines, Boeing 757-200, Seat 40A, Economy Class
588 Miles flown, 600 Miles earned
Channel 9: On – but very quiet….

I think we can all agree that the 757 can be a very nice plane no matter how airlines try and abuse it. This United 757 whilst not in tip top condition, was looked after at least.

Making my way to the back, there was a lot of people pre-boarded already, and the gate area had was packed solid – indicating a full flight. In fact, looking around I could count one seat free during the flight

As I went through my pre takeoff sequence (passport in pocket, credit card wallet in coat, keys where I can find them after the “Korean Incident”, count rows backwards then forwards), I reached under the seat.. and found no life jacket. Slightly worried, I pulled out the safety card, and found this was a non-over water bird, and one was meant to hug the pillow if you landed in the drink – and survived the process. This is why kids it’s always an excellent idea to read the safety card.

A bit late, we pushed back and the safety video with Jeff and his darling pretty things walking around O’Hare played. Well sort of. As the tape machine broke down a few times. This happened still as we were taxing around O’Hare. By the time the plane taxied to the International Terminal, the video had finally played completely, and the cabin secured for take-off.

The one thing about 757’s is that no matter what engines you slap on those birds, it always feels like a rocket when they take off – this 757 was no different.

http://www.youtube.com/watch?v=wPLxi9t480o – Take off video

As we turned out of the O’Hare vicity I saw the Loop and Downtown Chicago from my side of the plane. Was I going to strike gold once – or was the plane going to to turn a different direction?

I struck Gold.

More over here.

And you know what that was the highlight of the flight.

Drinks service was slow as anything, but a Coffee and a Diet Cola was delivered to me (I’m easy to keep amused on a flight) and I just sat back and watched the world go by.


Coffee


Crusing

The crew again weren’t in an over communicative mood, rather just doing the service and scurrying back to the galley, but wandered out a few times for clear-down duties.


Through a side

Soon enough, it started bumping, and it was time to land, and the cabin was secured down as the plane made it’s way onto 19C at Washington Dulles


Finals

http://www.youtube.com/watch?v=Q3IWJgFbVmY

A short drive around IAD to the D Gates, and the plane docked at D8, completing it’s mission. Again, it was the mass escape from the plane, and I grabbed my stuff, and took my leave out of 2L again.

Overall: Nothing much to report really. Just your bog standard 1 hour 30 minute domestic hop. The tour over Chicago and Lake Michigan was appreciated, but the service was.. unnoticeable.

Now I’m at Washington Dulles International with a 12 hour connection… what can one do. I could 1) sit in a lounge and bore myself silly or 2) head lovely aerospace museum just down the road.

Which do you think I did?

Part V – One Time Exception Special – NASM – The Steven Udvar Hazy Center


One Time Exception – Smithsonian National Space and Air Museum -The Steven F Udvar-Hazy Centre
Cost $0 (Donations Welcome) + $1.00 Transit (50cents there – 50 cents back!)
The Udvar Hazy (named after Steven F Udvar Hazy – a quite important person industry wide and it’s very likely you’ve flown on one of if is his planes as both International Lease Finance Corporation ILFC and Air Lease International have his fingerprints all over it in terms of leased planes) is a big complex near Washington Dulles Airport, and you have to go round the beltway to get to it. Thankfully, if you’re on Shuttle Bus, it’s 50cents each way to let someone else do all the dirty work

It holds over 163 aircraft and 154 large space bits and bobs. Which is nice and if you want to just walk around and explore. With free tours around the site too, it’s an interesting day out.

There’s a few important items in there….


The SR-71 that featured in Transformers.


An Air France Concorde


Turbofan


Pan Am Boeing 307


The forrunner of most modern Boeings – The Boeing 367-80


Enola Gay

and finally for now – Enterprise

 

Part VI – United Clubs, IAD-LHR and Home.


Me? I popped a $5 bill It is still without doubt and if you’re in the area the best day out in DC if you like planes :p

Taking the shuttle bus to Dulles was a quiet affair, only delayed slightly due to the traffic on the beltway. Soon enough, I was dumped back at Arrivals, and took advantage of the Dulles Diamond Lane. Which turned into a joke. Thankfully, I negated any backscatter scanner and was through in a few minutes, and took the train back to C Concourse. It was then a case of getting the Duty Free I wanted, picking up a few gifts at the “America!” shoppie, and then decamping to a lounge – and since the plane was going from C3, it made sense to head to the wood paneled hell known as The C7 United Club.

The C7 United Club (ex Red Carpet Lounge)

I won’t talk about this lounge much, for the very simple reason I’ve talked about it time and again. I was welcomed and beeped in, and WiFi card offered… alas, the WiFi within the lounge had given up for most of the evening, so I was attempting to hook onto the WiFi in the terminal with not much success. Still it gave me time to dump the photos from museum trip (so what if I shot 40GB worth… oops), and teach the bar staff how to make Vodka and colas in very large glasses… ;)


Art. Allegedly


The lounge

As a lounge, and like all olde RCC’s, the range of snacks is of course abysmal, and the nibbles weren’t much better either. Still it was quieter than hanging around the terminal area.

Boarding begun late, and a call was made from the lounge to board which was appreciated.

Heading out of the lounge, both the Frankfurt and the London flights were loading at the same time from nearby gates – so you can guess the absolute confusion going on near C3 and C4. Elite boarding of the flight I was on began, and the Elite queue seemed to go on forever. Eventually Star Gold and Premiers were called, and I took my leave of Washington Dulles, picking up my duty free, and headed down the jetbridge.

UA924 (Booked as CO4229/CO924)
United Airlines, Boeing 777-200ER, Old Configuration, Seat 48A, Economy Class
3667 Miles flown 3667 Miles Earned


It fills up. Trust me


Time to go…

Now whilst the new configuration of the UA 777-200’s is nice and shiny, there is one thing I like about the old configuration if you’re a passenger stuck in the back of the plane – the 2-5-2 seating configuration. Yes, it’s a royal pain if you’re in middle of the middle block, but if you’re on the window, it’s a one person hop out of the seat. This appeals to me being “brought up” on A330’s and their 2 x 4 x 2 layout.

Getting to the seat first, I stowed what I needed, got everything else out required (which for a night flight – not a lot), only to discover my headphones had wandered off on an adventure of their own… again.

Saying that, the PTV infront of me wasn’t exactly behaving either. Sometimes it would display the map, other times it would be in a constantly bad mood asking to select another channel. Sigh.

Eventually, my seatmate arrived, and promptly put a blindfold on for the night. I watched the still manual safety demo and we pushed back and taxied away from the gate, turning onto 19L for a rolling takeoff

http://www.youtube.com/watch?v=12Q-kTcB-vA

As we crossed over Virginia, the night lights twinkled away.

Soon enough, it was time time for dinner. And as I’ve stated many a time, To louse up a meal takes style. To louse it up consistently, takes Washington Dulles Catering. And they didn’t disappoint.

Chicken with pasta in a sauce. So you can guess that part of the pasta were overcooked, parts under and the chicken wasn’t in the best of states. The roll was soft and the salad – well the Dulles caterers have discovered the miracle – of grated carrot. Yes I was surprised too.


Oh dear.


Roll and Ranch Dressing


“Salad”

The derisory desert was… derisory.


Yup.

It wasn’t a bad meal to eat after walking around all day, but too many negatives and not enough positives in it. The only positive thing is that it filled a corner up for a bit of the flight.

The crew seemed to be helpful – being a London crew it was good to see them helping out, but being a night flight, once they completed service, they scarpered for the night mainly on to reappear at breakfast.

After that disappointment, I put on some semi-decent IFE, with a Doctor to help me to sleep.

Waking up, I noticed the sun was in the sky already, and that breakfast wasn’t that far away as we were closing in on the Irish coast, and sunrise happening.

Well what I could see it through dirty windows.

Soon enough as Ireland began to track past, breakfast was served. And we all know what United offer for breakfast – a Pastry and a dairy product produced by bacterial fermentation of milk.

I took the pastry which was… instantly forgettable. The Yoghurt was equally forgettable as I didn’t touch the darn stuff. Drinks followed in the sluggish way after the food service, and was cleared down with time to spare as we crossed over Wales and into the United Kingdom.

The plane made landfall over Swansea, and tracked along the coast, past the Severn Bridge and into England, beginning the decent to London Heathrow. The cabin lights came up as the cabin was prepared to land, with notice that we were going to be stacked into Heathrow. And as we begun the decent, we indeed stacked Ockingham Stack, but not for long as we entered the stack, headed to the south of Heathrow, then tracked back towards Reading, before tracking back over to Heathrow – in an S sort of way. A very odd approach, but hey, I’ll take it.

http://www.youtube.com/watch?v=9mwM39akn2Q

Landing on runway 09L, it was a quick taxi to the gate. Being a quick taxi to the gate at T1 means one thing – a long hike at the other end at customs.

The plane pulled up at the gate, and the seatbelt bong went, and the entire plane got up. Looking at the time we were at the gate (9:55) there was a chance – a small one – that I could make the early coach home. I took my leave, and thanked the crew. Knowing I was at Gate 38 meant one thing: Run.

Overall: Not a bad flight, but the catering was…. awful. Once again, Dulles Catering strikes again. I wish someone would send the CEO’s in United some of the tray meals that are given out to understand how bad they are, and how they could be improved.

At Heathrow, it was a case of run – There was a choice of the 10:45 Coach or the 12:30 Coach back to Birmingham. And run I did. From the back end of EuroPier (Gate 38) to Immigration is a 15 minute walk allegedly. I was there in 10. Thankfully IRIS was live, and I was through within seconds. A scoot down to the luggage belt, and it was an impatient wait. The skibag made it out first (and intact), and after another 10 minutes (priority luggage – what is that at LHR?) the rucksack made it’s way around the belt. Looking at the clock… it was closing down on 10:25. Still time.

I made my way through customs, and then the great push down the trolley route, and a run to the coach station elevator’s.

10:35… Not good…

Not bothering to check to rebook or not, I just headed for the coach stand, to find the driver was in his own little world on the phone. I waited patiently, and after showing my ticket for the “next bus”, I was allowed to board, with my luggage stowed underneath. It is of course at this point the bag from the Smithsonian gave out.

National Express Coach 210
Heathrow Airport to Birmingham Digbeth Coach Station

Oh well – 2 hours 30 to fix everything. The coach itself was better loaded than the outbound leg, and would be going via Coventry and Birmingham Airport. And it seemed to do just that, heading up the M4, M25, and M40, and going through the Chilterns, before heading into Warwickshire, and leaving the M40 for the concrete monstrosity known as Coventry. A short wait there to pick up people, then it was over to BHX, and finally Digbeth Coach Station.

From there – it was time to deal with the wonderfully unhelpfully Birmingham Taxi Owners association (with a meter runner I should add), before being deposited back at the flat.

Closing up.


Closing up.

I was expecting some changes. All I seem to get a feeling for was a “meh”, we’re here for your safety sort of trip as opposed to some of the United crews I’ve had in the past. And that is a disappointment if I’m honest. Or it’s not the United I remember from February. Which is a shame.The 747-400 trip whilst fun, was a throwback to travel in the past. In the wrong way. Again, the little things matter… and it seems that United seem to not to care about the 747-400 on a comparatively short leg.The Domestic 757-200 leg was good, with the crew doing a reasonably fast service, with the highlight of Chicago departure control sending the plane over the Windy City. It was appreciated.

The 777 service was the usual last plane of the night service. And god the food needs sorting at IAD – it’s getting worse each time I go through there. The 777 whilst not in the freshest of states was a great flight and I still prefer the 2-5-2 seating over the 3-3-3 seating arrangement.

Overall… a very forgettable trip with zero memorable things. Well. Except one memory that I got in DC…

Right, that’s your lot for this trip. But I’m still a few miles short of a party this year for re-qualification (even with the chaos going on at BMI with Diamond Club), so come back in December for one of the most nuttiest trips I’ve come with… and it’s a TATL with a Transcon.. So rejoin me in December for the end of year qualification run that I like to call “Narrow Minds and Narrow Bodies – Denver Bound”

Until then, Comments are Welcome, and I’ll see you on the flip-side!

Posted by Kevincm | 5 Comments

Multi-Modal-Mayhem – Back to Toronto with a multi-modal bevvy of madness…
With Eurolines, Brussels Airlines, Air Canada and Lufthansa

Well I did promise I have something on the boil. Guess I’m starting to understand the mistake fares that happen. Oh well. As usual, we’re in traditional Kevincm territory here – that means it’s back of the plane, non-stolen iPhones in sickbags, but with some additional elements… as you can guess by the title…

Lets call this a mini-road trip and we’ll settle at that

Mistake fare: A mileage runners dream and a planners nightmare
(Yup, the Introduction – one day I’ll run out of witty titles…)

Even though I have Lufthansa Senator status sewn up for this year, there is a small matter of BMI Gold. And call me olde fashioned – but I like my BMI Gold card – least of all there is a chance to retrain BMI gold, and it will be a lot easier to hang onto than Lufthansa Senator. As putting any miles in Lufthansa’s way would be “thrown away” this year (100,000 in 4 months? I think not…), it seems to make sense to keep BMI Gold and re-qualify on that for now (even though BMI is in more of state than usual it seems)

So as usual, I was keeping an eye out on the mileage run forums, when the a fare popped up. After crunching the numbers, I could make it work.

So where would I be going? Toronto. Hang on… Wasn’t I here before in April? Correct dear reader – a repeat visit to somewhere… that isn’t Chicago. Shocking eh?

However, the clever observers will have noted the ones small little detail. As I’m based near to Birmingham (BHX), I’d have to schelp down to Brussels to start the trip.

I briefly considered flying to Brussels, but at single fares coming in at 3 figures, I threw that out of the window. Next I considered Eurostar, which came in at a reasonable £49. However, the shocker was the hotel bills. And there’s no easy way to put this: €160 for a Holiday Inn Express or €149 for a Holiday Inn near the airport.

There is such a thing I believe called “Taking the mickey” – the above prices being a classic example of this. Scrapping the hotel plan, I realised with some semi dawning horror what the only way to get to Brussels Airport on schedule without breaking the bank.

A COACH TRIP.

Whilst the trip is over 8 hours, on the plus side, there’s no accommodation fee, and it costs a grand total of £33. In addition, as it’s a late night coach, it’s a ferry service over The English Channel, and gets me to Brussels Noord for 5:45 in the morning – early enough to catch the train to Brussels Airport.

Getting back was a simple FRA-LCY trip with Lufthansa in a E-190. The fare was reasonable £88 in comparison to heading directly to Birmingham. And as I had a held return train portion for the train trip back, makes no odds to me.

So we’ve got the major modes of travel covered: Train, Plane, Coach and Ferry. Read and weep.

And that’s the plan. Alas, the best laid plans of mice and men come into play later in this trip…Part I, To London, and To Brussels.


I wanted an easy start to the day, so the day off work was booked and a lazy 2pm set off was booked. A bus ride into the City Centre and a walk to Moor Street for the first train of the day.

Some of you may remember my rant on GhettoIFE.com about “The Perfect Bag”. In this trip, I’m using my new Etnies Transport backpack. I’ll let you know what I think of it at the end…


Yes, the new backpack. And yes, I’m site agnostic

Birmingham Moor Street to London Marylebone
Chiltern Railways, Class 168
Price paid: £5 Single

The photos: http://www.photoblog.com/kevincm/201…to-london.html


The train to London

Normally, I wouldn’t bother with this bit, but today – I’m going to as the Chiltern lines have been through a bit of an upgrade (and I’ve been on the sharp end of the upgrade when travelling down to London and the line has been closed down due to engineering works).

The aim of this wonder-upgrade is to decrease train times from a boring 2 hours and 2 minutes to a faster 1 hour and 37 minutes from Birmingham Moor Street to London Marylebone.

So, does it deliver? The answer is a resounding Yes. The service made it’s calls at Solihull, Warwick Parkway, Leamington Spa and Banbury, and didn’t loosen up on speed until High Wycombe, where it accelerated and basically hit the brakes just before Marylebone.

There was no service to speak of on board the train – other than the ticket check. Nothing unusual about that for an off peak train heading to London.

The trains are reasonably equipped, with power-at-seat, and air conditioned. And as the train was half empty – a pleasant – and fast way to get to London.

Overall: For a Fiver, it’s bargain of the month. Whilst the Class 168’s aren’t the last word in comfort, they’re great little trains that’ll get you to A to B.

What is more important is that there is now a viable alternative to the Virgin Trains service. For those of you who do the Birmingham
London run, some numbers:

Virgin Trains – 1 hour 24 to London Euston
Birmingham New Street
Chiltern Railways – 1 hour 37 to London Marylebone
Birmingham Moor Street
London Midland, 2 hours 20 to London Euston
Birmingham New Street
National Express Coach 2 hours 40 London Victoria Coach Station
Birmingham Digbeth Coach Station

With a few hours to kill in London (and a deadline to be at Victoria by 19:30, that gave me a few hours to head to the Bureau de Change to get my Canadian Dollars and some Euros (pin money). Afterwards, I made camp at St Martins in the Field for a bit and watched the world go by.

After some time, I wandered around the West End, doing random FourSquare Checkins to get some more hotel points (dread the thought, my HHonors balance will one day resemble more than a pittance), before getting bored and catching the Tube to Victoria Coach Station.

Being early of course never helps.. but as the queues built up, it was a good idea. Eventually, check-in begun and moved v-e-r-y slowly, to the point where they had to hold the two coaches – one heading to Frankfurt, One to Dortmound – for 20 minutes.


This was it quiet. It got a *lot* busier

Eventually, we finally pulled off with a full coach load.

Eurolines Coach 163
London to Dover (Cross Channel Crossing), Calais – Brussels via Ghent
£29+£4 booking fee.
The Photos http://www.photoblog.com/kevincm/201…and-ferry.html

To say there was a fair mix of people on-board would be an understatement. All backgrounds and all sorts were on board as the coach trundled through London, and out onto the M2. The seat pitch as you can guess was akin to Low Cost Carriers level. On top of that, there was also minimal stowage space, so the backpack had to be at floor level for most of the trip

Originally schedule to make various stop to Dover, the coach ran down the M2, and then back onto the A2, finally reaching the classic Dover Eastern Docks. Now for those of you with a sense of nostalgia for the old days when you used to go to Calais for the day, or even took a coach for a “Booze Cruise”, one of the sights you can’t forget is the final approach down to Dover docks along the Jubilee Way.

And yes, it’s here on Youtube – and apologies this was shot in the dark…!

YouTube Preview Image

As we picked up our last passenger for a bit, we approached the UK/France Border, where everyone was kicked off the coach, processed and when customs were happy, let back on the bus. A drive around the docks, and we parked up where it seemed to be German Foreign Exchange Student Season as there were coachloads of them heading home.

In other words, it was loud but fun. As we had a good 15 minutes before boarding, everyone got off the coach to grab some fresh sea air. And whilst it was fresh, it was by no means “cold” – a pleasant 17c or so.

The call eventually went out for people to re-board their vehicles, and soon enough the loading of the ferry begun. We parked up, and were told to come back before docking.

Making my way upstairs, I had all sorts of nostalgia. And yes, I had been aboard The Pride of Calais when I was a lot younger, it still had that wonderful sensation of people aboard, the ferry buzzing and people looking forward to going to places. Or dread the thought “The Romance of Travel”.

As it was a late night, it was loud and raucous, but no one over drunk (even though Duty Free was doing a fair olde trade in canned beer… ). There were some places – like outside that were devoid of life and quiet though.


Night on the deck

I merely took this opportunity as I was away from any wireless network to get on resorting my Photographic Portfolio and not be disturbed. A pleasant way to spend an hour or so.


The port of Calais ahead

The ferry took it’s way across the Channel in darkness, only to see light as we approached Calais. Soon enough it was time to bid farewell to this old friend, and then back to the crammed conditions of the coach with my new friends.


Off we go again.

After docking, the mass scramble to get out of the ferry begun, and soon enough, the night travel begun, taking it’s way through France and into Belgium, initially arriving at Ghent Station. A quick pit-stop to drop more people off, and then it was off to Petrol station in the middle of nowhere on the E40 for a driver break.

Truly the middle of nowhere…

A short blast down a highway, and soon enough we entered the land of compromise and politicians – Brussels.

At 5:45, we reached Brussels North Station where I wearily got off the coach, back aching, but happy I had made it.

Overall: Coach travel is what you make of it. I found pain relief helped a long way, and the ferry a trip down nostalgia way. However if hotels are a mite cheaper next time, there’s this wonderful thing called Eurostar. Nuff said? However if you’re on a tight budget, the coach has a lot going for it. Just don’t expect to sleep that much on one.

Onto Brussels Airport.

Onwards!

After stretching a bit, I made my way upstairs to the mess that is Brussels North Station. Of course, the ticket booth was closed until 6am, so for a laugh I tried to use the ticket machines.

Of course, they don’t take standard Visa or MasterCard. Annoying. 6am passed and eventually, the ticket windows opened up and I was able to waste €5.20 for a ticket to the airport (or €3 with a €2.20 Diablo surcharge. More diabolic if you ask me…)

After working out where the train was going from, I grabbed some cold morning air as trains zipped in and out until this old rickety 2 car electric unit arrived – the gateway to the airport. However, once I got on I noticed a fair amount of commotion on the platform with an irate conductor explaining in 3 different languages there was a problem. As we pulled out of the station, the conductor went person to person explaining there was a fault at Brussels airport, so we were being sent to the village of Zaventem, where a bus would take us to the airport.

And that’s what happened. At Zaventem, we were all kicked off the train, where we waited for the bus. And waited. And waited some more. 3 buses came and went, all going the wrong way until one was going the right way – and two trainloads of people boarded the bus. Never fun.


Where am I? In the Village.. of Zaventem…

To be honest, this is London Transport levels of disorganisation. Frustrating more than annoying, but eventually, the bus parked at Brussels Airport and I made my way to check-in.

Initially I was directed to the Machines, and after stating I had a “complex itinerary”, I was sent to a person, where he happily checked me in for both legs – with the aisle seat sticking sadly for the long haul segment. A window seat was assigned for the short hop to Heathrow.

After completing the check-in, the agent also offered me a fast-track sticker for whenever I was at Brussels Airport to avoid the security queues.

How very kind!

With those formalities complete, I headed for the B Pier, and made my merry way through to Passport Check, and then over to security where I beeped my fast track sticker – and it worked a treat. I was through security in 5 minutes flat (with the queue for economy snaking back as far as the eye can see) and headed straight for the lounge.

It was breakfast time after all.

Lounge Stop: Brussels Airlines Non-Schengen Lounge


Sunrise

I was welcome into the lounge, putting it on my Lufthansa SEN card (well – I have to save BMI a few pennies here and there), and parked up in a sunny spot to wake up. Obviously the pan-au-cholcate, Coffee and Croissants helped.


Breakfast


Bakery Selection

The lounge itself was very bright and light nicely as it runs along a window

It did busy up as I was there and quietened down, mainly as US bound flights were departing, but it was a very relaxed environment. The only slight downside is the toilets to the lounge were actually outside the lounge. A clever piece of thinking there.

After asking, WiFi keys were given out if needed. I took one and quickly checked my mail and posted a blog, before seeing the time. As 9:15 rolled by, it was time to head down to the bus station for the AvroJet to London.


Gate 91

By the time I had arrived at Gate 91, boarding had just begun, with no priority boarding. The queues built up and I was beeped through the gate and off onto the bus. Eventually, it filled up, and it was time to trundle to the middle of nowhere to meet our little Avro.


Two Barbie-jet engines.


A T-Tail


Boarding

SN2093 (Code Shared as BD5433) Brussels National Airport to London Heathrow
Brussels Airlines BAe 146/Avro RJ-85, Seat 12A,16/09/2011
218 Miles Flown, 0 Miles Earned (Stupid Brussels Airline Earning codes).

The Photos – http://www.photoblog.com/kevincm/201…ru-to-lhr.html

I boarded the plane in a daze, and again was taken back to my past when I flew BAe146’s every now and again. The airplane was configured in a 2 x 3, making it a relatively light feel in comparison to the possible 3 x 3 configurations. The seat pitch was a standard 31” pitch and the load seemed to be pretty good.


Seat.


Cabin.

However with a few hours sleep to my name, I promptly conked out. I awoke when the safety briefing began, and dozed off after. And woke up just as the four little barbie jet engines whirled into life down the runway….


Climbing out of BRU.

As we turned and climbed, the bongs indicated service could begin, and I took the opportunity to zonk out for the remained for the flight, only waking up in time for near enough final decent. The plane turned over Reading, and decent past Windsor Castle, with a gentle touchdown at LHR.


Windsor Castle

YouTube Preview Image

The plane taxied to a stand position, and the doors opened. I thanked the crew and headed up the stairs into the bowls of T1.


Parked up at LHR

Overall: Yes, I didn’t get much from the flight and the window seat, but I got a solid 1 hour’s sleep. Which after that coach journey, was not a bad thing at all. Heck. It did the job. That’s all I ever ask…

Transiting at LHR – and a nasty call….

However at LHR my phone went off with voicemails stacking up. Whilst I was walking to the UK Border and the Transit bus,, the phone rung again. When it’s displays the caller as Blocked it can normally mean only one thing – it’s the office. And stupidly, I picked up. And there was a flap on the other end about a disk that had gone in a server.

*various swear words*

After talking through how to get a new one I was asked “When are you back… because we could really do with someone installing it ASAP”

ARGH. As much as I would leave a server in a compromised state, the kind person in me won out, and I negotiated that the office pay my train fare back to Birmingham on the Monday when the disk arrived. And stupidly, I agreed to do it before the end of play on Monday so I could a bit of Tuesday to myself.

For those of you counting, that means two segments have gone up in smoke – the LHR-FRA, and the FRA to LCY segments.

So much for a pleasant little trip. Stupid HP Equipment and thanks my silly organisation for using 8 year old servers in a production environment… of course no one listens to the tech until it all goes pear shaped…

Oh well. Calm down. It’s only £88 down the pan. If it buys me 10 minutes of peace and quiet in the office, so be it.

I made it through the Transit Zone, and onto the transfer bus without any issues, and begun setting about cancelling the FRA-LCY Segment, and would deal the way back in Toronto.

I was through security in a minute with no secondary – rather the security agent was amazed that I was fully prepared. Quickly through, I made my way to HMV to get some bearable headphones (and that’s a GhettoIFE.com article in the next few weeks on *very* Cheap headphones ). A glance at the departures board the board had gone to boarding for the flight already. Knowing this is Heathrow and signs can mean next to nothing, I made a lounge stop to see what was going on.

Lounge Stop: Air Canada/SAS “The London Lounge”
Hot Dogs consumed: 2 (Well it was Hot Dog Friday!!!)

After being welcomed in, I was advised to rest and take my time as there was a medical emergency on the inbound, and the plane was being prepped. I took this as an excuse to grab a meat based snack for a bit and just chill after cancelling flights here and there.


It was Hotdog Friday!!!

Once again, I powered up the laptop and kicked back, not even looking at the departures board as I was informed that a call will be made when boarding was ready to be commenced.

And it seems that post breakfast catering in the London Lounge is a lot better than the breakfast catering. The range of hot items and salad was good, along with noodles and crisps – all that my heart could desire in its dazed and confused state.


Off to the gate….

Eventually, the boarding call was made, so it was time to wander around the T3 dungeon to Gate 31 where our bird was waiting. A boarding scan and security check, and I made my way directly aboard.

AC857 London Heathrow Terminal 3 to Toronto International Airport.
Air Canada Code Shared as BD4857, Seat 41G, 16/09/2011
Boeing 777-300ER
The Photos – http://www.photoblog.com/kevincm/2011/09/16/

I made my way aboard, long before the main economy lot begun. Unfortunately, I knew what was going to greet me for the next seven and a half hours – an isle seat in the middle block. Not my first choice of seat by any part of my imagination, but by the time I got a valid PNR for the Air Canada legs, it was isle seats or middle seats.

And I don’t do middle seats. So an isle seat was the acceptable compromise.


Compromises…

Loading continued until there was a practically full load heading to Toronto. (I counted 2 seats free on the whole of Economy, with Business checking in as full). As we were late boarding, we had long missed our slot for departure. By the time we were up in the air, we were 1 hour and 5 down already.

For those of you who are sick of my YouTube takeoff videos, good news! As I was nowhere near a window, no video . During this period, I paid attention to the safety video and drifted in and out of sleep.

The flight took a northerly route over the United Kingdom, and up over Greenland, over Goose Bay ,then down to Toronto – a slightly unusual route, but one do I like as I’ll show later.

After we had levelled out, the first service begun – the main meal. Choices were as usual – chicken, or pasta. Fearful of pasta for various reasons, I chose the chicken.


Roll


Pasta Salad


Cutlery and “Desert”


Chicken

The chicken itself was Chicken in a ginger sauce with beans and carrot and potato mash. Now for those of you who only live in Business and First Class, I’m now making a concentrated effort to make economy class food look edible.

Yes, I’m a sadist at heart

The Chicken itself wasn’t bad, wasn’t overcooked and was cutable quite easily. The veg mash wasn’t sloppy, and the beans weren’t completely floppy.

The pasta was a very nice take on having something that isn’t salad, and was fresh and cold. However roll was indeed a projectile, and could be used as a weapon on-board if someone put their mind to it, and the cheap person who put a cookie as a desert does need to be taken out and hung.

As usual, there was a bottle of water on the tray, and a drinks service followed – the water being pocketed for later on in the flight, and a Coke Zero and a Plastic bottle of Savingon Blanc plonk.

The meal – whilst not the worst on the planet could had done with a bit of attention in the desert department. But I don’t fly airlines for the culinary experiences… Lets put it like this: it still beats certain other airlines in the meal department.

After the clear down, another drinks service followed and another glassful of Diet coke appeared, at which point I drunk it, and zonked out for a few hours.

Being in the edge of sleep and awkake, I tried to keep awake, and browsing through the IFE, I found The Great Escape – with Chickens.

Of course that couldn’t keep me awake so again, I was out cold for bits of the flight until we reached Greenland, where my body kicked in awake for a bit. And I’m glad it did as when I wandered down to the back of the plane to stretch my legs I saw this:

[IMG]http://pb-i4.s3.amazonaws.com/photos/6247-1316395774-17.jpg

[/IMG]Damn. I wish I had a window seat this flight.

Upon returning to my seat I made a GhettoIFE system (sickback + iPhone + table-back mount = IFE system) where I fancied the Boys from the Dwarf…

But that didn’t keep me awake until a snack service was literally up the isle. Either my body is good at this detecting when there’s movement, or I’m just good at guessing when food is near.


Snack – yes, the bird is the word.

Snack of course is Pretzel-bites and coke. Where I dozed off to sleep again. And woke up, with the final service commence – the Monty’s Wrap service (as most BMI Premium customers are discovering what they are). And shock and horror – no Five Spice Chicken this time – instead, it was a sort of curry chicken. Still it was hot, edible and filled a spot.


Wrap

Cleardown was relatively quick as the service had been delayed till under the 1:30 mark… where they decided this would be a good time to give out the immigration forms for Canada. And if there is one part of the Air Canada service that could be improved is this. Give out immigration forms after takeoff and not under an hour to touchdown. It’s a small thing, but would save a sense of panic when people were hunting out pens in the final part of the flight.

Anyhoo. With paperwork done, the cabin started filling with light as people opened their blinds, seats going into the upright position, and the rubbish collected.

1 hour late, we touched down at Toronto Person, and after a short taxi, the plane docked. I thanked the crew and made my way off for my date with destiny.

Overall: Again, Air Canada did an impressive service with a full load on the plane. A few things could be changed (such as the immigration form run) and the excuse of desert in Y needs to be addressed, but the hard product is good (and sleepable in), the IFE is excellent and the crew were engaging and talkative. A nice job overall.

However, I knew I was arriving in Canada, and there was possibly going to be trouble ahead. I made my way up and the Express Escalator whisked me to the immigration points, where I followed the signed and joined a queue.
The JOY of Canadian Immigration & Intercontinental Toronto Yorkville.



Canadian Immigration STRIKES AGAIN.

Yes Canadian Immigration. You get a whole section of this report. It seems if you’re single male International traveller, visiting Canada for 3 days, it’s enough for their immigration system to go into panic mode.

Or if it isn’t Canada, prove me otherwise.

The first person who interviewed asked for my details, my return ticket and was mostly in shock that I wanted to come all this way to visit for 3 days. The agent made all over the immigration card, and I was sent to secondary immigration.

The secondary immigration person asked why I was visiting, and stamped my passport as a welcome.

However, when I arrived at the customs part of the airport, I was directed again to secondary customs. Thankfully, there was no queue, and my reasons for visiting were questioned, what I was doing (although the officer wasn’t interested where I was staying). We then proceeded to the luggage strip down and inspection.

It was noted that my camera equipment was “expensive and looked professional”. I kindly pointed out that I was getting annoyed of crap results, and I wanted equipment to deliver good results. I explained each and every thing to the agent, who took a minor interest. Which is nice.

Then it came to the hard disk examination. Thankfully this time I had control of the laptop, so the agent pointed, and I showed him all the different variations of my work (most of you know I take *all* sorts of pictures well within the legal limits of international laws). I noticed a few raised eyebrows, but complied with every instruction, and finally thanked for my time.

I was also asked if I had any questions. I asked for the reason I was pulled over, but also stated there was no chance of getting a straight answer. I at that point took my own sweet time putting my stuff together, and was thanked again, where I headed to the exit, making noises under my breath that were not entirely complimentary about Canadian Immigration .

Dear Canada, Canadian Immigration and Canada Border Service Agency.

Whilst I respect your right and privilege to defend your borders, this is second out of three visits to you great country that I have been detained without apparent good reason, and more importantly – no explanation offered WHY I was being detained.

It is enough to quite frankly enough to put a person visiting a country.

Signed Kevincm.

And CBSA – a formal complaint is winging it’s way to you. I’ll be amused by your results if you have the guts to respond.

Grumping my way out of the airport, I made a few calls, calmed down and rather than waste $40 on the Airport Express, I worked out how to use the Toronto Transit Commissions wonderfully antiquated system of paying a fare and collecting transfer slips (hello Toronto, I’d like to introduce to you the concept of a Preloaded Fare Card), and headed downtown – or Yorkville anyway. For $3 and an hour, its reasonable value

Exiting the station, it was easy to find the hotel – over the road, on the left, the ROM on the other side of the road. Convenient eh?

Hotel: Intercontinental Toronto Yorkville
Room Booked: King Room
Upgraded to: King Single Suite.

Part 5: The Intercontinental Toronto Yorkville – http://www.photoblog.com/kevincm/201…lle-suite.html


Exterior


Interior


Reception

This is one of those occasions where I will say “Hang it”. I’ve suffered in a coach and in economy. Time to splurge. And when I checked in I was asked “Would I like to consider Ambassador Membership”.

Now I’ve been thinking about Ambassador for some time, and the check in agent promised if I signed up, I’d get a suite on the spot.

I hmmed and ahead for about 10 second and then said. Just swipe the card and be done with it. Besides, worse comes to worse, I can hand off the BOGO to someone else

So is it a Suite like as an Ambassador? Lets find out.

Making my way upstairs, to the 6th Floor, I followed the sign to where it said 625 – Executive Suite


Executive you say….

I dipped the key in and was greeted with a living room. I popped my stuff down to explore. So there’s a living room, a hallway toilet, and one hell of a monster of a living room facing out onto the Royal Ontario Museum


Living Room


Bed


Drink Facilities


Hallway

Making my way left, I found a well equipped bathroom, bath and shower.

And the room was amazing. Whilst Wifi was $19 for the two nights, it’s a very nice space. The bed was comfortable, and the view great.

I won’t bore you with what else I did apart from Niagara Falls, but there was only one minor fault with the IC… and that’s the welcome amenity didn’t arrive the first night… or during the second day. It did on the 2nd night eventually

Overall: Amazing. I’ll be blunt, this is the biggest room I’ve ever stayed in, and the staff were excellent and communicative. The concierge service was excellent, as were all the front desk team. The Welcome amenity was a minor niggle, but not the end of the world.
Niagara Falls Day Trip.


One-Time Exception: Niagara Falls Tour
Operated by Shop-Dine-Toronto – http://www.sightseeingtoronto.com/niagarainfo.php
Price Paid $93 after tax.

Photos:

Part I – The Falls Phttp://www.photoblog.com/kevincm/2011/09/21/niagara-falls-1.html,
Part II – More Falls http://www.photoblog.com/kevincm/201…a-falls-2.html
Niagara Whirlpool – http://www.photoblog.com/kevincm/201…whirlpool.html
Niagara on the Lake – http://www.photoblog.com/kevincm/201…-the-lake.html
The Peller Wine Estates – http://www.photoblog.com/kevincm/201…es-winery.html

Well this is the main reason for the trip to be honest. To get out of the city and experience the power of nature. The trip was booked by the hotel concierge as quite frankly there are an amazing amount of tours down to the falls, and working out which would be best just got too confusing.

We were picked up from the hotel where payment was processed, and dropped at Dundas Square where we switched to the Coach.

Once all aboard, it was time to begin the journey, with the driver giving a history and background to the Greater Toronto region, about the places we were passing, about Tim Hortons, as well as the odd toilet break on the way.

Eventually, the bus made it’s way over to the falls, to a collective wow of everyone.

At this point, the bus parked up, and it was time to head to the Maid of the Mist

Now I missed most of my group as was getting my equipment ready (new battery in the camera, new compact flash card, raincoat on.

And let me be frank – there’s nothing like the power of nature. As one of my co-workers who is from the Toronto area put it “It’s not the Maid of the Mist, It’s the Maid of the Torrential Downpour”.

And boy, was she right!

Now there’s not many words for this bit – just take it in people

The boat left the dock, and swung past the Rainbow Bridge, then onto the American Falls (Where I got soaked for the first time)

Then onto the Horseshoe Falls (Where I got epicly soaked – even with the raincoat on).

The boat swung out of the falls, and headed back downstream to the dock ponto, but not before the American falls decided to soak me one last time.


and yes, I got soaked too.

And as special for my GhettoIFE viewers, a video of the falls.

YouTube Preview Image

After disembarking, I spent the next 20 minutes wringing my jacket dry, and just watching the world go by. With a posted departure of 3pm, and the the boat tour finishing around 1ish (even after I wrung out my clothes), I wandered round the tourist haven of Niagara Falls, and lost count of the amount of Ghost Houses. I also indulged in a Timmies whilst I was there, and just walked around for a bit until it was time to get aboard the bus again.

The next stop was to Niagara Whirlpool (with the bus driver annoying the locals as we were taking in the sights)

And then onto Niagara on the Falls. A quaint little town, and if you use Wikipedia, I’m sure you can find out more about it.

However, for most of the FlyerTalk/MilePoint/GhettoIFE crowd, the next stop would be considered the most important of all – the Winery Tour.

This was at the Peller Estates, and there were tasting of a sparking Resling, A Rose, A red, and of course – Ice Wine. Personally, I enjoyed it – but not enough to partake of purchasing a case or two to send home

It was then a non stop trip back to Toronto, with the bus dropping off along the way, and I was dropped back at the InterContinetal, where I went upstairs and flopped out of for a bit before wandering into Koeratown, and wandered back, picking up a Pizza on the way.

Overall: A good tour, with a great guide. The Maid of the Mist is definatly the highlight, with the Peller Winery tour very good as well. Whilst you could probably do it cheaper with a Rail ticket, and buying a boat ticket, it’s simpler to sign up to a tour. Recommended if you’ve never been in the region before.

The rest of the trip was filled with walking, the madness of Toronto Transit Commissions Token and different food (I’ve had more Korean and Vietnamese food than I’ve had for some time!) and doing.. stuff.

Toronto to London


Back to YYZ

But Sunday 6pm came far too quickly. With an hour to get to the airport, and factoring time to sort out some routing issues, I picked up my trash at the IC, and caught the green line back to Kipling, and the 192 to the Airport.

After being dropped off at the public levels, I made my way up to Elite Check-in, which was choc-a-block.

Once I was called up, I explained to the agent my problem, who modified my itinerary, and I went away to repack my bags. Now with two bags (the Etnies Transport going as checked and the Anter Urbanite II going as hand), I made my way back to check in, and was checked in to London Heathrow only, with my bag only going there too.

A quick visit to the small room, and I was ready to face security… which apart from 1) being directed to the disabled lane and 2) 3 wheel chairs pushing past without the occupants or the pushers saying the words “Excuse me”, seeing it as their right to push through and damn anyone else who actually was in the queue.

However, the security formalities were done in seconds, with no secondary examination, and after grumbling about people pushing in, I packed up my trash and headed down the slow travelators (the Express ones had been switched off to “save the environment”), and I headed straight to the Maple Leaf Lounge.

Lounge Stop: Maple Leaf Lounge – International.

Now if you’ve only ever flown in the lower 48 states, you won’t know what hit you when you enter this lounge. For everyone else, this is what a lounge is like. There are things like proper food, alcohol without a ba, lots of seats, power, and … a shower.


Seating


Pick your drink!


Cookie!

Considering I had been traipsing around Toronto in the sun all day, this was deemed a good idea. The shower was warm, the water hot, and the towels fresh. All good things in my view.

Food in the lounge was the usual Air Canada affair of Soup, Nibbles, and today – Ravioli’s of different sorts. Different, but again – creative. It shows with a bit of effort and money spent on the lounge you can get a pretty amazing product.

Firing up the computer, I found an invite in one of my email folders (which I’ll be disclosing about soon.. trust me… you’ll know about it when it arrives!) and I took the opportunity to update the photos, whist confirming work needed me in the next day.

As I was in no rush, I just watched the clock until 10 minutes before boarding where I thanked the safe for a great lounge experience and headed down to Duty Free to pick up some gifts, and then to the gate where boarding was about to begin.

When elite boarding was called, I made my way down the jet-bridge.


At the gate

AC858 Toronto International Airport to London Heathrow Terminal 3.
Air Canada C/S as BD4858, Seat 26K, Economy Class
Airbus A330-300

Photos Part 1 – http://www.photoblog.com/kevincm/201…-to-lhr-1.html
Photos Part 2 – http://www.photoblog.com/kevincm/201…yyz-lhr-2.html

I boarded the plane and headed down to Row 26, popping my bag in the upper bin, and the iPhone in my pocket. As boarding continued, I noticed the plane packed out without a spare seat in the house. Compared to the trip I did in March/April, this was yielding backsides on seats for Air Canada.

Whilst I prefer the A330 as an aircraft (sorry, down the back, the 2 x 4 x 2 seating appeals to me greatly), the lack of air-vents is rather annoying. Thankfully, this plane is configured with the Air Canada IFE system, as well as a generous 32” seat pitch – all things that would be useful for a night flight.

Take off was 20 minutes late, and from the looks of FlightAware, we never made up that time as we were late landing too. And yes, I’m in the window seat, so iPhone4 and Yourtube time strikes again.

YouTube Preview Image


One last goodbye from Toronto.

The service was pretty much out of the door quick as this was going to be a sleeper flight. Food choices again were Chicken or Pasta.


The Tray. Note the advert for the Arrivals Lounge at LHR…

So what have we got here? Well the sweetcorn was fresh, the roll uncommonly soft, and the Honey Mustard Chicken with Veggie Rice was again – very palatable. Heck, there was even a desert. A choclate fudge square. Again, a nicely rounded meal.


Sweetcorn


Roll


Chicken


Desert

And at this point dear reader, once clear-down was complete, I put the seat in half recline made a GhettoIFE system to watch Spaceballs: The Movie in, and by about halfway through, that was it for me.


When will then be now? Soon!

Waking up as the lights came on for the breakfast service, and as promised, it was a muffin breakfast service. And I do just mean that.


“Breakfast”

Ok airlines, I’m going to bash on about this, but a bit of effort wouldn’t go amiss with a breakfast service. Handing out a muffin whilst quick, isn’t a great service at all. Still at least the drinks had been delivered freely as always on Air Canada.

Making landfall over Wales, the cabin started lighting up as people opened windows, and I followed, taking in my view of the wing… but was behind the wing was more interesting.

Normally, I prefer a left-side seat as I love to watch the sun rise in the air. This time however, being stuck on the right put me in a perfect line… for Docklands, The City of London and Westminster.


The Dome


Canary Wharf & The Docklands


The South Bank, The Wheel and The City


Buckingham Palace and The London Area

The decent continued, and soon we touched the tarmac of Heathrow Airport.

YouTube Preview Image

And whilst the plane had landed at the right end of the tarmac for T3, we were a victim to Heathrow traffic, and had to hold for a bit until we were allowed to taxi to Gate 31. Eventually, we parked up and after a shot wait, disembarkation commenced.

Overall: Once again, a good service by Air Canada. The crew friendly, and whilst could not spend as much time as they did on an empty 777-300ER, conducted the services quickly and efficiently which is needed on a night flight.

The moment I was off the plane, I switched the phone back into voice mode to find the hard disk had been delivered. I did the math, and said I should be at the office for 15:30 subject everything running to schedule.

After picking up my bag, I did something quite unusual – even for me. I had some small change left over from Canada (a few dollars at most). Now normally, I keep everything from a trip. This time however, I put the money in a charity box and headed for the train.

Yes, I was still quite annoyed with Canadian Immigration even after a few days (and heck, near enough more than a week later).

*ABORTED – LHR-FRA, FRA-LCY Segments*.
London Heathrow T1 to Frankfurt International Airport, Frankfurt Airport – London City Airport

Heathrow Central to London Paddington,
Heathrow Connect, Class 360 Train.
£8.50 Single


Back at Heathrow Central

I exited, and headed for Heathrow Connect/Express train station, and got a single Heathrow Connect ticket to London Paddington. And whilst it’s more expensive than the tube, for £8.50, it still represents far better value than the stupidly overpriced Heathrow Express.

As usual, the train was on time, and pottered it’s way to Paddington via the Great Western Slow Lines. The loads as it was past midday were low, with the cheap travellers like me at Heathrow and some locals boarding along the way. As a result the train never felt busy or unsafe.

27 minutes later, the train arrived at Platform 12, and I was out through the barriers.

Whilst Platform 12 is out of the way to visitors to London, it has one little feature just beyond the barrier – an entrance to London Underground and a direct connection to the Bakerloo line. Considering Marylebone is a few stops down, this is very useful. For those of you visiting London, this is also very useful as it cuts across important stops in the heart of Westminster – namely Oxford Circus, Piccadilly Circus, Charring Cross and Embankment.

A hop on, and hop off, and I arrived to see a train go. No matter – I booked a ticket for the 13:37 the night before anticipating the time to transfer from Heathrow to Marylebone. The train was called a good 10 minutes before departure, and people were directed to not a Diesel Multiple Unit, but shock and horror – a proper train with a Locomotive and Carriages!

London Marylebone to Birmingham Moor Street.
Chiltern Railways Mainline Silver Train Service, Class 67+Mk III stock
Advance purchase single: £7.50

The Photos – http://www.photoblog.com/kevincm/201…-mainline.html

Damn. I’m going to have to trip report this properly I suppose!

For those of you who have only known the British Railway network before 2001, you can skip this bit. For everyone else, allow me to explain. In the past, there used to be trains with locomotives, and carriages. On some of the mainlines, these are being displaced with Multiple Unites (Electric or Diesel) or in some cases coaching stock remaining.


A “Class 67 Locomotive”

The Mark III coaching stock has been round the houses and operators (From BR to InterCity to West Coast Railway to Virgin Train, to Wexham and Shropshire trains). But operators are seeing logic in using this older stock as it offers some comforts over modern trains. That and they’re cheaper to hire too.


Rolling Stock

Chiltern Railways (and Wrexham and Shropshire) have been busy with these trains, practilically rebuilding and refurbishing the innards of the coaching stock till they look like they rolled out of factory.


Very lightly loaded


Power sockets


Branding


The Espresso Bar

In a five-car rake (Plus a driving van and a locomotive), it’s a standard class affair throughout – with a “business zone” (supplement payable) and “Espresso bar” near the Birmingham end of the train

In terms of comfort, the Mark III coach can’t be beaten. Through all refurbishments, it’s always been a comfortable seat you could just sink into. But these are modern times, so putting on new seat covers isn’t enough. The coaches have power at seat now, and for the connected traveller for today – Onboard WiFi that was free to use.

And like the journey down, the train just breezed through, making it’s five stops to Birmingham Moor Street – all on time and on scheduled.


At Moor Street


Head that way…

Overall: Again, perfectly delivered by Chiltern Railways. The new Mainline service is well priced and should really be used as an alternative to other services to and from London if you’re heading from Birmingham.

I bundled myself into a cab, and arrived at the office. Lo and behold in Server 7, one dead disk. A quick check to see if the maintenance company had sent a correct replacement (they did). Flick the armature open, pull the disk out. Place to one side. Flick the armature open, push new disk in, lock the armature, watch disk rebuild.

Of course, I didn’t bother to check my email. I’m on leave still thank you very much.

Happy the disk begun rebuilding, I picked up my trash, locked the Comms room door and caught the bus home. 2 buses and 30 minutes later, I was at my front door.

Closing up:

Lets be honest, crap happens. At the end of the day, I have a responsibility to my office to provide uptime for services, and if it means curtailing a trip – so be it. I’m just glad them in the office were in the mood to pay my train ticket back to Birmingham. Getting the other £88 out of the office will be another matter I suspect…

Chiltern Railways provided one of the bigger surprises of the whole trip. With the new “Mainline” service, it has really grown into a major competitor on the London Birmingham rail corridor. Comparing it’s prices and times to the Virgin Trains services, work your times carefully, and it can be one hell of a cost saver.

National Express and Eurolines… a budget travellers dream, but an acquired taste. One I do not intend to acquire again for some time. It certainly saved money, and thankfully I had the opportunity to sleep on the rest of the flights. Like most travel – it’s cost verses convenience. Take your pick. On the plus side, the Channel Crossing was a step into the nostalgic past I had of travel.

Brussels Airline has a very niche product – one I look forward to trying again sometime if my travels take me there.

Air Canada again delivered both in terms of ground product and the in-air product. Yes of course they could sort of the excuse of the breakfast service, and replace the cookie with something more substantive, but the friendliness of service cannot be beaten compared to some North American carriers

The Intercontinental Toronto Yorkville was quite frankly – amazing. The service was top notch, and the room (as well as the suite) was amazing. And as it’s slightly outside the main Toronto Central Area, it’s just that bit more peaceful than the heat of the city – a Hotel I’d recommend.

However, there is a sad note in this trip report, and it has to do with Canada and me, it’s going to be a hate/hate relationship, and unless I have any urgent business in the land to the North, I have zero intention of visiting Canada again.

And that saddens me in a lot, in respect as there are some wonderful places yet to explore in the north (from Montreal to Edmonton, to Calgary and to the far north of the great country). The people once you get past the border are friendly and warm, and the mixture of types of food you can eat is quite frankly amazing. However, the bottom line is that whilst Canadian Border Services seems to enjoy picking on me each time I go into the country, I’ll avoid the place, and take my tourist money elsewhere.

Or Canadian Border Services – to put it in the words of one your stars – That don’t impress me much (Yes, Shania Twain is Canadian).

Right. That’s enough from me for a few weeks. Hopefully no other servers will decide to go bang in the meantime, but as Summer turns into Autumn, it is time, so it’s back to return to the Windy City as I attempt not to get my luggage wrecked by the TSA again in “A Smooch of Chicago and a Kiss of DC – The Autumn Run with United”.

Till then – safe travels!
Comments are always welcome. You can find my previous trip reports here. You can also visit my YouTube Channel too!

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of  the question requiring clarification. A response will be sent to you as soon as is possible.

Posted by Kevincm | 3 Comments

Well as the last trip report was a bit depressing, I’d thought I’d repeat the trip in reverse. And what a reverse it is…

The Tesco that was closed, has been reopened…

Even the Oasis is open as usual…

Even Sainsburys…

But I leave final images to CyberCandy who got hit in the first wave:

Birmingham, it’s people and the city will march on. And not let these people win.

Posted by Kevincm | No Comments

As some of you know, there has been a bit of chaos in the UK at the moment, so I’d thought I’d take the opertunity to show you some of the caranage that you can find on a 2 mile commute through a city.

For reference points, I live on side of the ring road, and work the other side of it. Therefore catching the bus round the city can be mad (as some of the areas where these looters are coming from are from there) or through the city.

Last night thankfully I got a lift home.

Today, I caught the bus – and was instantly depressed on the journey to work

Passing on the bus from Costcutters near the Holiday Inn/Ralison Blu.

One of the sad images of the night were those who ransacked Richer Sounds for Plasma Screens and Audio/Visual equipment:

You’ll note the record shop is fine – the gangs were only after one thing – technology.

Moving up towards New Street Station, SuperFi was also hit too. 

 Again, you’ll notice the loan store next to SuperFi is undamaged

Even the Bull Ring has partially given up, closing the main car park.

Moving into the main street (Corporation Street), the carnage is for all to see.

However, there are signs of life goes on. 

Again, featured on the news and slowly recovering. 

Even the bars got hit. 

However some shops have given up – this branch of Tesco in particular:
 

Even conference venues got hit…. 

And the thugs of course got to the Sony Centre.

Even the Post Office

Even the betting office

And to cross the city, and find this not a million miles from the office:

Part of me is angry this has happened and the results of it. Another part of me in angry they dare do this to my home and make me a practical prisoner between work and home.

But I am a Brummie (adopted, 10 years).  And I have no intention of budging an inch to these… criminals.

And there’s no other term to describe them.

Thugs: End this now. This is not showing colours, showing pride, it is PURE HOOLIGANISM.

Posted by Kevincm | One Comment

SEN for £128.20? -BHX-ZRH-BCN-ZRH-BHX with Swiss and Helvetic

Previous trip reports can be found at the end of this trip report.

Hello all – Told you I had something on the boil… and welcome to rare GhettoIFE trip report – an intra-European Trip report. Normally, I wouldn’t bother with an intra-European trip report, but this seemed to be a good reason – in fact one purpose only… and it’s the express purpose of getting Miles and More Senator status. Some traditions are maintained, like economy class travel, extremely bad puns, Youtube videos…. and maybe… just maybe GhettoIFE systems … so lets get to the fun stuff

Sadly again people, I’m keeping up the idea of a trip report wrapped up into a travel monologue. Or something like that. I guess I just enjoy writing about random things really, and you lot are the people who have to suffer. Such is is the joy of life .

Yes, I will sell my soul for shiny bits of plastic (The Introduction).

So as you can tell from the title, I love shiny bits of plastic. And Lufthansa’s own Senator bit of plastic will be the eventual way I go when BMI folds in to Miles and More one day.

I might as well accelerate the process then where possible .

Some time ago, Flying Blue matched me from my Continental Gold to Flying Blue Gold. I thought I’d make use of Flying Blue Gold (until the single way fares on KLM made me choke a few months). However recently, Lufthansa offered a match from Flying Blue Gold to Lufthansa Senator (Star Gold).

Now, the term I’m looking for is “I’m having some of that!” for a chance to have a backup Star Alliance Gold card – with 2 years of SEN and 2 years of FTL (Star Sliver), this is a very attractive proposition to me.

After the match request was sent in, it was time to book. And I had a selection
1) I could go to DUS
2) I could go to MUC
3) I could go to FRA
4) I could have *real* fun with this trip…

Lets destroy the options above one by one
1) DUS was pricing out WAY to high for a weekend stop. My rough rule of thumb is anything over £50 a segment for intra-EU is overpriced, and anything more than £65 is a con. Pricing up at £150 return was laughable.
2) MUC – The timings were quite frankly awful, resulting in a lot of dead time, or arriving back at Birmingham at the dead of night, and having to risk the 900 home. That and it was regional jets all the way.
3) FRA – Whilst FRA priced down very very low, there was a big question – and that was the BMI Operated flights and if they would count. And £89 on a risk is way too much in my book still. The last remaining LH Metal flights were going into the silly numbers too.

Idly I considered Brussels Airlines before quickly not considering them on price. Almost resigned to head to LHR to do this run, I remembered the Swiss option – and low and behold – whilst fares to ZRH were over the top as usual, fares onto other places were boarding on reasonable, with Barcelona pricing up the lowest of the lot at £128.80.

Looking when the flights were available, and there was sparse availability – except for the next weekend! I hummed and ahhed for a day, and finally clicked the book button.

Now whilst the Swiss booking engine is efficient, the first moan of the trip – and it’s the lack of integration Swiss into Amedaus. It’s a little thing, but I tend to use the excellent MyFlights to keep a track on my flights. Simple integration, but it’s a little thing. Oh well… time to enter the details manually – again.


Your map: http://www.gcmap.com

As this had a forced overnight in Zurich, I hummed more as the Swiss for “Hotel” seems to be “Open your wallet and scream loudly”. Prices for hotels were all within a £25 range. In the end I plumped for the Holiday Inn Express – not original, but there’s some points in it – which is nice.

Right, enough of the chitterchatter – lets get rocking!

Part I – Birmingham Aiport, BHX-ZRH


The day before and the day after…

As OLCI Opened, I checked in for the first set of flights. The seats were assigned and as usual, I opted to have my boarding passes issued at the airport. Whilst the rest of the Swiss site is very nice and shiny, the OLIC looks like it was contracted out to a 3rd party, and thus – looks crap. But eventually I got some seats that would work for me (least of all I have this nasty feeling I’m going to have to run at Barcelona the next day). With the outbound sewn up, the inbound check in request also came through – and wouldn’t allow me to check in.

Sighing, I knew this one would have to be sorted when I got to Zurich. One more thing to worry about…

Departure Day

However, a leisurely start to the day as working some Saturdays has benefits – namely time off in lieu (as the words “overtime” seem to be a swearword in my office). So after waking up late, popping my travel trash in a bag, it was time for the off. After a quick diversion to the bank to get a few pennies, it was a quick dive to Mordor Haptbahnhof (Birmingham New Street).

Birmingham New Street – Birmingham International Airport
Virgin Trains Class 390 Pendolino, First Class.

Travelling at peak time is never a good idea. But heck, needs must. Thankfully the train manager saw sense and declassified a first class car for Standard passenger use. Which is where I headed. And really, I can understand why people pay for first class on a train, but there are better uses of cash. Oh well, at least I wasn’t directly paying for it. Which is nice. The train was about a minute or two late pulling out, which resulted the train bein 2 minutes late.

A quick run up the escalator, and I realised the tiny little thing I forgot to do – get some Swiss francs. A stop at the forex shop before the airport (whilst the rates aren’t good, they’re better than Travelex’s at the airport rate), and it was off on the cable-liner into the airport.


Check-in

Check in was swift and brief, and boarding passes issued to ZRH – with the others having to be picked up tomorrow. This has all the makings of serious fun later on….

Security was comparatively quick and easy for Birmingham Airport (I think they’ve worked out the profile of a digital SLRat long last) and I headed to the lounge after negotiating the relaying out of the airport – once again – Birmingham Airport has modified where the duty free area is, where the access to the lounge is and how to get to gates. Stupid place. Designed by committee – and the desire to make money. Nothing changes I suppose in any airport in world.

Lounge Stop – ServisAir Lounge (Star Gold Lounge)

I wandered into the lounge, and presented my BMI Gold card and Swiss BP, and was greeted in (yes, I may be a Miles and More nothing at this moment, but my BMI Gold card works perfectly well. ). Now in the past I’ve been nasty about this lounge in how they cram everyone in. Well it seems that someone up top is listening and has spaced out the chairs creating “space” in the lounge. Yes, it’s slightly better than a bad United Red Carpet Club, but it’s still better than the zoo in the main terminal.


Trust me, it’s an improvement

Still, it has a window view, and it’s not that bad. Just not good.

With a view of the runway, I kept my eye open for the little Fokker to arrive and at that point – decamped to the gate. As I arrived at the gate I met one of my friends who I know from the shuttle bus at work – who was on the same flight. After quickly chatting and catching up, we were boarding via Jetbridge – an ongoing rarity for me at BHX…


The little Fokker 100

LX 425 Birmingham Airport to Zurich Airport, 20/05/2011
Swiss International Airlines Operated by Helvetic Airways AG,
Seat 4F, Economy Class, Fokker 100.
573 Miles Flown, 125 Miles Earned.

The Pictures

A warm welkommen, and I made my way aboard to 4F – a seat in a bank of 3. Why 4F in a bank of 3? I had a bet the flight was going to be going out half empty – and I was right when the load count was done of 53 people. Or was it 54? This also confounded the loaders and flight crews who seemed to have overloaded the plane with an extra person Eventually, this was sorted, and we pushed back with a safety demo being carried out (manual demo).

A trundle around BHX shortly lined us up for take off, and permission was granted for takeoff… which those rear engines did very well pushing the plane into the air

And yes, there’s a Youtube video – well there’s 8 of them in this trip. You can tell I have my iPhone4 back can’t you?

http://www.youtube.com/watch?v=9zEH1ycssFc

After a longish takeoff roll we turned double backed on ourselves, then across to London, over the channel and then to Zurich.


BHX from the air


Climb-out

Seating in the aircraft was around 31″ – in other words typical economy class seating. It didn’t help that the seat kept wanting to go backwards. Legroom was bearable, and with no one sat next to me in the middle seat, acceptable.


Insert appropriate legroom shot

A lot of rattling in the galley occurred once we cleared 10,000ft marker and soon enough the shorthaul service begun, with a mixed bar. After a vodka and cola in the lounge (or two), I decided to be a bit more presentable and have a orange juice instead. See I can behave sometimes.

Service was delivered with a smile – even with my GCSE D Grade German was seemly appreciated

Also at the same time, the sandwiches were given out. And for a short haul in-flight snack product, it tasted fresher than anything Lufthansa have knocked out and whilst a bit on a small side, was very edible.


Orange Juice and Sandwich

So much so that when the lead flight attendant came round with seconds (as it was the last leg of the day), I couldn’t say no to a second one


One is sometimes not enough..

The cabin was cleared down as the evening light drew in and after a duty free run was completed, and the first of many Swiss chocolates were given.


The first of many…

Soon enough we begun our decent down to Zurich , and day turned to night.


Decent

Landing video: http://www.youtube.com/watch?v=mJZPz5tbdrg

After a short taxi, the plane parked up at Regional Jet farm, and a bus was waiting to take us to the terminal. Once the stairs were attached, it was time to disembark. A friendly Tüss, and it was off to the stop of the night.

Overall: What a lovely service conducted quickly, promptly and with a smile. Food and Beverages were appropriate to the length of service, and an excellent flight.

Willkommen in Zürich!

After making the push off the plane, and seeing that you can cram 54 people in one of those airport buses, it was off for a quick ramp tour – not that you can see anything at night – to Arrivals 2. It was then a matter of “follow the signs” (to which my friend couldn’t seemly do – eventually I worked out where she was heading and sent her off to the E dock whilst I needed the city). With passport control quiet, I found a semi empty queue, and was seen to quickly, and before you know it through customs and out into the airport.

After hiking around the airport, I located the Swiss check-in centre and entered my PNR into one of the machines, where the 2nd boarding pass spat out unhappily at me.

Of course, the being nearly 10pm at Check-in 1, the place was empty.

I found 2 people who were packing to go home at the ticket desk, who had a look at my PNR, and issued my boarding passes for the next day. With those in hand, this would make my Barcelona transit easier, and it was time to find the shuttle bus stops – at the lower side of Arrivals 2.

I knew I should had brought Hiking boots.

Eventually I found the shuttle bus stop, and found it was going on the ¼ and ¾ of the hour. Which considering I had arrived at 22:07, was a good thing. Eventually a Transit Van with a cargo truck arrived and after filling up, whisked me off to my abode for the night – the Holiday Inn Express Zurich Airport.

Holiday Inn Express, Zurich Airport
Price paid: Far too much for a crappy Holiday Inn Express (127.50CHF)

I’ll be plainly blunt – hotel prices were over the top. And I couldn’t face going back to an Ibis for the sake of £25. The thought of a sofa in a transit hotel didn’t appeal, so therefore I decamped to the Holiday Inn Express Zurich Airport.

The useful thing is there is a non chargeable airport shuttle. That’s a good thing considering how much this place costs.

After being welcomed, and given a room key with a whole hour of internet access free of charge, I made my way to the room. And whilst the room is a typical HI Express room (Basic, rollaway sofa, toiletries in a dispenser), I do expect one or two little things.


Room


Bathroom


Welcome amenity

One of those is for the bed not to be as soft as heck.

Maybe I’m old, but I like a firm bed, not one that I feel I’m going to through the bottom of.


Uncomfortable bed

Oh well, it was for a mere 8 hours.

The TV selection was good, with a mix of Swiss, German and English programming (Including BBC News) which is good – expect you have to add one hour to the times…

Eventually, I drifted off into a flitful sleep – I guess my body didn’t want to shut down that night. 4:30 local rolled around again with no small wake up call from the dawn chorus – iPhone4 the second (regulars know what happened to iPhone the 1st), and after making myself presentable, I checked out.

A stop for breakfast with fresh cold meats, juices, coffees and all very nice things – much better than the questionable scrambled egg you get in the UK branches – then it was back into the shuttle van to the airport.

Overall: Nice enough property, but sort out the bedding please. I want to be able to sleep in one, not feel like I’m going to collapse in it. Maybe that couch and blanket at the airside intransit hotel might be a good idea next time…

Part II – SEN Lounge, ZRH-BCN.


Back to ZRH.


ZRH

A short drive later, and we were dropped off near the bottom of check-in 2, which was then a short walk to check-in 1 and then pass boarding pass compliance, and then off to a lounge

Swiss Senator Lounge

My timing seemed to be perfect – as soon as I arrived, the lounge opened for the morning. Very timely even by standards.

I was welcomed and invited in the Senators side of the lounge – which lets face it – is bloody nice. Nice plush chairs, Well lit (unlike a certain lounge), with lots of breakfast things (all cold). Alas, Swiss are starting to feed my bad Nespresso habit (Which I developed in Seoul) – with a “Pro” Nespresso machine. 2 shots of that, and I was ready for anything after the crappy bed last night.


Lounge seating


My addiction

Also they opened a bottle of pop – and there was Movenpick Ice Cream.


Breakfast in Style. Don’t look at me like that.

Well it would had been rude to say no… (A little rule for me – Bubbles takes precedence over Vodka).


Taking off…

Time alas passes and 6:45 rolled its way round and the “go to gate” command was issued. At that point, it was a matter of decamping myself, making sure I was properly tweaked on the caffeine (and boy I was!) and heading off to the far end of the A Gates.

Upon arrival it was time to face security although were busy – were quick and effective in their procedures. A quick collection of my junk, and at the gate where general boarding had commenced.

LX1952 Zurich Airport to Barcelona El Pratt Airport, 21/05/2011
Swiss International Airlines, Seat 7A, Economy Class
533 Miles Flown, 125 Miles Earned.

The Pictures

A Gutten Morgan, and I headed to my seat – in the first row after business class as I honestly could only guess what the transit arrangement would be like for BCN. The plane was filling up with people, but no one seemed to want to sit with me in the middle seat. So my friend in 7C and me in 7A had a bit of space to spread out in.

Soon enough, Boarding Complete was announced, and the doors closed, where upon the Swiss Safety Video was played in English. Other announcements were made in German (live) and pre-recorded in Spanish.


Lining up

After a short taxi, we joined the queue for takeoff, and soon enough the engines spooled up, and we were off.

http://www.youtube.com/watch?v=G2lPjmw-Ad8

The plane climbed out, giving a wonderful view of the lake, the turned and headed for the Alps, Bern, Lyon and then onto Barcelona with the captain giving various announcements on the climb-out.


Zurich on climbout

After 10,000 the crew sprang into action, closing the cabin divider and commencing the breakfast service. Meanwhile down the back, preparations were made, and soon enough the trolley came to the front of the economy section for breakfast – which in economy was a Pan au Chocolate and since I needed a bit more caffeine in me – a Diet Coke.


Breakfast

Meanwhile outside, the Swiss Alps provided a lovely backdrop to a breakfast.

As the Alps turned into the French Countryside, a clear down and duty free run was done.

Meanwhile, I tried a GhettoIFE system without the paper bag. To some success with a power-sleeve attached


It sort of works.. Needs refinement later….

And then of course chocolate run….


Start counting them kids…

The crew were in good spirits, this being the first leg of the way, and were interacting with the passengers in four languages at least. Service took some time as an Airbus A321 is a pretty long aircraft.


Tracking the Med

As we tracked the Mediterranean coast the plane was prepared for landing, curtains were retracted, and the plane came in for a gentle landing at Barcelona El Pratt, with a short taxi to the gate.

http://www.youtube.com/watch?v=lYQN32H9eDM

A bong went off, and everyone begun the made scramble to get off the plane.

I thanked the Maitre De Cabine, and said “See you in 10 minutes”.
“Are you coming back with us?”
“Yes”
“Oh…”

A confused look, a smile , a hop a skip and a jump up the airbridge, and I was in Barcelona El Pratt Airport.

Overall: A good flight with an attentive crew, and a very different breakfast option. If United/Continental and Air Canada are watching this, have a look at the short haul breakfast. Now take a long hard look at that breakfast. It still whups the pants off the second service you lot offer….

Part III – BCN, BCN-ZRH, A Zurich Interlude


Pratting around El Pratt.

A swift exit to find out if I had to re-clear security. And the good news is – I didn’t – I was still in the secure zone. This makes life a lot easier.


Barcelona….

The next stop was to stretch my legs for a bit and see what the the terminal was like. And it looked pretty. The gift shops were overpriced, as everything else, so I quickly scrubbed that off as well as a lounge visit as it would take too long to mess around and headed back to the gate.

For those of you who want to use BCN as a turnaround point for a Swiss flight, good news – you exit into the secure area, so it’s a case of getting out of the plane, and when boarding announced – get on your plane. Just make sure you’re checked in first…

Boarding was called soon enough, and after a little child bashed the glass doors separating the world form the airbridge (what was that about control your children at an airport? Never mind), I made it on the plane and greeted the Maitre De Cabine again – who now was expecting me back on. A quick why are youi back here discussion, and the reasons why, and I was welcomed back aboard.

LX1953 Zurich Airport to Barcelona El Pratt Airport to Zurich Airport, 21/05/2011
Swiss International Airlines, Seat 27A, Economy Class
533 Miles Flown, 125 Miles Earned.

The pictures

After a little bit of banter and the crew thinking I was mostly bananas to rejoin them, I settled in my seat in Row 27. Again, like the flight before, the middle seat stayed free… except in the C seat, I had the I think the Spanish equivalent of a stoned surfer dude aboard.

Lovely.

Thankfully, he fell asleep during the safety briefing, and as is becoming a tradition for this trip, I videoed the take off.

http://www.youtube.com/watch?v=7Lq0MASobJo


BCN from the air

After tracking out of the airport, we turned 180, tracking back along the Med and back towards Switzerland and Zurich.


Tracking the coast

In the meantime, I set up a GhettoIFE system to see if this would work on this aircraft…


Yup. Compatible!

Being further back in the aircraft meant the service took a while to get to me – however, it eventually did. And I Swiss got a special deal on Turkey this month..


Yes, another turkey sandwich

The crew members were still inquisitive and asking questions to which I answered – mainly to confuse them more

However the flight was reasonably loaded, and service was brisk and friendly – a real trademark of that crew and the style they carried forward. Even the cockpit was still giving the odd update out. Again – excellent service.
Cleardowns occurred soon after and soon we were tracking the Alps again

And giving out more chocolates.


So… that’s 6 of the things now?

20 minutes to landing, the cabin was secured and we begun our decent into Zurich Airport with the cabin crew waking up the sleepy stoner.

After a while we lined up, and another flight was over.

http://www.youtube.com/watch?v=k0yH1QxQ0Kc

After a short taxi back to the A Gates (and near the top of them), the plane docked, and I made my way off the plane after the stoner decided to get his trash. I thanked the crew for their excellent service, and made my way off the plane.

Overall: Perhaps it’s hard to judge Swiss service with one crew, but these were examples of great people giving excellent service on a short flight. Catering is brilliant for the flight length (again, something a LOT of carriers could learn from), with customers service to match.

For short haul – what more can you want?

A Quick Zurich Adventure – sort of a One Time Exception.
One Day ticket Zurich Zuirch airport to Zurich Hbf– 12.80CHF.

The pictures

I got to admit, sometimes, I love to put myself through hell. And it was all down to the request of one of my co-workers to get her some “Branches” Chocolate.

And I love a challenge – lets face it.

Catching the S-Bhan into Zurich City Centre is an easy job – Buy a ticket, go downstairs, catch the S16 or S2 to the Haptbahnhof. Once you’ve mastered the ticket machine of course. And that’s a skill in itself. Mind you – it’s slightly more intelligible than the Frankfurt ticket machines. Which vary from useless to completely non useable. Call me old fashioned, but entering a number to where you want to go just isn’t intuitive.

Of course, this being Switzerland, Double Decker trains are the norm. Which are fun – lets face it compared to some of the fun of trains elsewhere in the world (I’m sad – if I find a double decker train, it has to be the top deck). Whist these are short distance trains, they’re perfectly serviceable for the trip needed.


We like double decker trains

But anyhoo, catch the train and 12 Minutes and 3 stops later, you’re in the city centre. Zurich is compact enough to walk about on foot, and soon enough a branch of Magnos was found, with the chocolates obtained.

For those of you know love chocolate, and don’t want to pay a lot (and lets face it this is Switzerland), heading to the supermarkets will give you lots of choices… for not a lot of Swiss francs. And lets face it, in these austere times, saving a few pennies never hurts (and even more so since my bank is taking it’s own sweet time reissuing my debit card…).

For those who brought a day ticket and don’t want to walk themselves silly, the tram network is very good and covers the major points – and if you’ve ponied up for a day ticket, you’ll recoop the cost of the train ticket with tram rides in a few rides.


Trams…

Which is nice if you don’t fancy walking to the Lakefront, or walking through Bahnhoff Strasse (even though you’re missing a wealth of shopping opportunities)


Fountain


Lakefront

Alas, the one thing I forgot to do was keep an eye on the clock, and realising it was 16:00, it was time to head back to the airport.

Again, I wandered up to Check In 1, and through the boarding pass scan, and made a bealine for the B gates – and more important the Non-Shengen B gates.

After having my passport scanned, and the ever so efficient security, it was “Welcome to the basement of Zurich Airport”. Dark and Dingy – unlike the wide open spaces above.

But for such a short wait – I wasn’t that bothered. I just fired up the laptop and typed for a bit.

The plane was late arriving from the inbound leg, and soon we were all called forward into a holding pen – with no bus arrived. This got jammed packed and unpleasant until the bus arrived, where it took the first group of us onto the plane, with a second bus tootling along behind us.

A short ramp tour back to the Regional Jet farm, and after being given the thumbs up by the crew, we were allowed to board

Part IV – ZRH-BHX


LX 424 Birmingham Airport to Zurich Airport, 20/05/2011
Swiss International Airlines Operated by Helvetic Airways AG, Seat 6A, Economy Class
573 Miles Flown, 125 Miles Earned.

The Pictures


Boarding

Even with two planeloads of people, the little Fokker wasn’t that full – I’d say nearer ¾ full. For the first time this trip I had a seat mate join me – who promptly disappeared once the doors went to close.

So that’s four legs out of four I’ve had quiet seats next to me. I swear I don’t smell people….

Eventually, the captain came on the horn telling us we’d be off shortly, which was the cue for the manual safety demonstration.

Again, the plane lined up to take off, and soon enough the two Rolls Royce Tay engines roared into life, and up into the air

http://www.youtube.com/watch?v=2MqzctAZWqc


Bye Zurich!

There seemed to be a delay from the galley, and soon enough, service began at the front of the plane (this being a Fokker, there is no cabin divider – only a couple of signs and headrests. Business class was served first… and then the crew hid behind the curtain for the next 20 minutes.

From the glimpses of light coming from the curtain I could see, it seemed like it was Dinner Time at the front desk. Which is nice – except it sorts of eats into the time you have on the plane – and the fact I didn’t head to the lounge earlier, I was a bit dehydrated.

Eventually, the trolley rattled out with the 2 cabin crew working the cabin slowly. Of course, can anyone guess the sandwich by now?


You should know by now…

As I said – Swiss must really have had a special on Turkey today – however – different bread.

Still, it’s a nice enough bite, more than you’d get on some sectors in the world and it’s fresh bread. And more importantly – edible. Since everyone at the front of the plane was heading down the route of alcohol, I joined in with a white wine. After all, I’m allegedly refined. Again, whilst noting special, the wine was drinkable, and offered with water too.

It’s the little touches that matter – and although Helvetic were slow out of the gate, they were ticking all the customers services boxes.

Meanwhile the seat wasn’t as bad as the previous flight. Either that, or these seats were in better condition…


Seat

The cabin itself was in a clean well maintained state. Which sometimes these more regional aircraft is a low concern.


Cabin


Leaving France…
Service was cleared down eventually and we crossed the channel, skies a-bright


Crossing over the UK coast

and then over London, with a certain London Airport to the left hand side….


You should all know which airport this is….

Shortly after the decent for Birmingham begun, and of course, a certain amount of Swiss Chocolates…


Another 4 – what are we up to … 10 now??


Urban Birmingham

The cabin was buttoned down, and decent begun, touching down at Birmingham airport, and taxing back to Gate 58 – less than 24 hours before this began

http://www.youtube.com/watch?v=IqNWKvcw258

The airbridge was attached, and it was time to make my way home. I thanked the crew, and headed off.

Overall: Not such a great impression to end with – service could had been a lot quicker. I know looking after the flight crew is important, but also looking after the people down the back is important too! However once they came up to speed the service was good.

Arriving into Birmingham was simple. Don’t run off the plane, but walk fast – you can avoid the slowcoaches who will clog up the immigration queues. Seeing the e-gates were shut, I went to the immigration booth and was welcomed back into the country with only one person infront of me.

It was then the through customs, and the new and seemingly obligatory arrivals duty free shop, and finally into the public area, where it was a case of reversing the joureny I made a day ago – back on the cableliner, into Birmingham International and the Virgin service back to New Street, and finally the 87 home.


The front door- home again.

Closing Up… Swistacular? Or just Swiss Made?

Well Swiss – and in some ways, Helvetic have spoilt me. Have I found a reasonable European Airline that hasn’t cut on the service, yet delivers a friendly experience? Whilst the speed of service on the final leg was tardy, it was overall a good set of flights.

At a good ground experience in their lounge – which has finally pushed me into buying a Nespresso machine for the home.

Damm you Swiss with your edible food, the nice drinks, your good lounges and your friendly service – I’ll have to fly you again some time!

A Swisstacular experience. Well done Swiss. Now about integrating your online booking system into Amadeus, and we’ll all be a lot happier.

At the time of writing, all the miles have posted, but I seem to have missed the “sweep” for SEN upgrading – hopefully in a few weeks it’ll all be done and dusted.

Right that’s your lot from me for a bit. I’m in the planning process of something – what – even I’m not sure of to be honest, but I’m sure it’ll be something interesting. Or it will be made interesting one way or another!

Thanks and your comments and thoughts are always welcome!

Previous trip reports can be found here

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of the query requiring clarification. A response will be sent to you as soon as is possible. 

Posted by Kevincm | No Comments

Going the Canadian Way: To Chicago with Air Canada
LHR-YYZ-ORD-YYZ-LHR with Air Canada

My previous trip reports can be found here
So once again, and a bit later than normal this year, it’s time to head off to the Windy City, and it seems every month this year so far, I’ve had one trip. Which is nice. However life in the back continues – that means all the usual things you’re accustomed to should appear. In other words, bad commentary, economy food, economy seats and of course – GhettoIFE systems… or lack of thereafter…

However this time it’s something slightly different as I’m travelling a different airline to my normal Chicago Trip. Which is nice.

Going the Canadian Way (Yup Buddy, it’s the introduction)

As I type this, this will be the 10th trip to Chicago in a matter of 5 years with me actually stopping in the city more than 10 minutes. Which means I’m getting used to the place still. And during that time I’ve had some great experiences in the air… and some downright godawful ones (most of which are documented amazingly from 2007).

As it’s the Spring, tradition says I go “East” on the way home and do an East Coast Trip, rather than my traditional “West Coast” Autumn trip.

Originally, I was set to book a lovely run through the East coast via EWR as I tend to do for this run, however, my trip with home from Vancouver with Continental has soured my thoughts with the airline.

Considering I’ve also been through Washington Dulles once too often recently (I’m considering twice in a year too often – as much as I love the dilapidated Bus station know as the A Gates and the “one day we might replace them” C and D Concourses, Dulles isn’t the hottest place on the planet even though there are branches of “Five Guys” there).

And of course, just taking the direct route to Chicago and back is boring (I’m not even discussing US Airways. Regular viewers will understand why).

So my eyes turn to the neighbour from the North, and what they can offer. And thankfully as everyone is in a Joint Venture, prices are pretty uniform. I’ll freely admit that I was holding off buying this ticket until the Vancouver run to make a decision, and I want to give Air Canada a second shot – least of all I want to see how they perform on a shorter leg, but to see if the service they delivered can be repeated many times over.

For this trip, I used Opodo to book the ticket as there was a lovely £35 off voucher. By the time you took the fight and Amex fee off, that turns into £25 off. But it still money in my pocket rather than in someone else’s. Also by using the multi-city feature, I was able to force the booking engine to cough up a long stopover in Canada (10 hours or so).

Thus, it’s a competitively simple LHR-YYZ-ORD and back. By my standards – this is a simple trip, routing through one airport and taking the same route back all one carrier. Mad eh?

Map Generated by the Great Circle Mapper – www.gcmap.com

So a few new firsts for me – going through Toronto and flying Boeing 777-300ER’s (which I’m still amazed I managed to avoid for so long). Of course, for the ORD
YYZ legs, Air Canada prefer to use Regional Jets, but thankfully, they prefer Embaer ERJ-175’s for this run – which as we all know is a better option than the CRJ’s that some regional airlines prefer to fly.

So with that, lets go the Canadian Way….

Part I – To Heathrow, T3 and a lounge


Off to Heathrow!

Amazingly, I have friends. I know this may shock and horror people but I have friends. After spending the morning being evil on my network, whilst lambasting BT and Virgin Media (and why they can’t run a 2Mb leased line without it going bang every four days or so is still beyond me), I locked my office computer, went home and picked up my trash and grabbed a cab to the first point of the trip. A friends.


The trash ready to rock…Pay attention to this image to one you’ll see at the end of this report….

Birmingham Moor Street to High Wycombe
Chiltern Trains, Class 165
SuperSaver Return ticket portion held (£19.50)

Yes, I know. No National Express Coaches. You may well gawp in shock. As I’m not going all the way to London, and going against the flow of peak time traffic, it’s a short hour and a bit to High Wycombe.

Alas, Chiltern Railways stuck a “Commuter” style train on and not a “Intercity” style train – in a 3 x 2 seating formation. Whilst this provides a few more seats, it is akin to being seated on padded rock.

The train was slightly late as it was picking up people along the route as there was an England Football (spherical balls… not the odd rugby or American style football) Match at Wembley Stadium.

After meeting my friend, it was time for a night of discussing things, setting the world to rights, Chinese food and pondering how long it would take the CSI’s to work out that Rita Von Squeeze was the killer….

Nighttime fell, and soon enough, 5am reared it’s ugly head – time to haul backside to LHR. A short drive, and I was sent on my way with shopping requests by the fist-full….

Heathrow T3

The Pictures

Terminal 3 is one of those odd places in the world in which if you look to your left, it looks shining and modern, and if you look to your right – it’s a complete and utter dump. And alas, Air Canada check-in is located in the “dump” side of Terminal 3.

And the many people there – It actually made me yearn for the quietness of T1 in many respects.

After wheeling my crap in and successfully negating the automatic check-in machines (I prefer people), I was greeted, and checked in – with my seat reservations held for both flights of the day. My tripod bag was taken off me and given to a nice man waiting, whilst my Rucksack was sent down the cute.

Now that’s a first for Heathrow Airport.

A quick wander upstairs and I went through the joys of security. Whilst it was morning-time, it wasn’t exactly busy in the security area, and I was directed to an empty queue where I was send through, and allowed on my way.

However, it seems LHR Security were more interested in me than usual this morning and did a wipe with my a rag and put it through the detection machine. After seeing I was clean, I let on my way.

As it was still early, I fought through Duty Free, and made my way to the SilverKris lounge to find it shut. Therefore I was relegated back to The London Lounge.

Lounge Stop: The London Lounge

A show of my Diamond Club card, and a boarding pass and I was welcomed in. As I seem to always do, I headed for the top deck of the lounge, but the window looking out out on the runway.

Now whilst this lounge in terms of environment is much better than the Star Alliance Lounge in T1, it lacks severely in catering terms, with mostly cold breakfast options (with porridge finally making it’s way out at 7am). Call me a traditionalist, but if there’s one thing the T1 lounge manges right – it’s hot food first thing in the morning.


“Breakfast”

However, the ambiance makes up for it. All swings and roundabouts.

As 7:45 ticked over, I gathered up my trash, and begun the hike over to the Gate 29 where my chariot was waiting.


Rushing to the gate

After being security checked again, Business had started boarding. As the first call for economy came out I went forward as a Star Gold (and the person was enforcing boarding order) to be paused and then sent on my way after my Gold was acknowledged.

Part II – LHR-YYZ AC869


AC869 London Heathrow T3 to Toronto, Lester B. Pearson Int’l T1 30/03/2011
Air Canada, Boeing 777-300ER, Seat 33K, Economy Class
3556 Miles flown, 3547 Status Miles Earned

The Pictures

I was welcomed aboard and asked to show my boarding pass, and directed down the back. The crew were in good spirits today and talkative, with a crew member giving me some advice on connecting at Toronto.

Eventually, the plane began to fill up, and I had a seatmate in the H Seat. I kept my eyes open and the doors went to close, keeping the magical J seat free.

Whilst not as good as a empty row, I’ll take an empty seat next to me any day of the week as it’s nice to stretch out. Clearly my seatmate thought this too, and grabbed the top of seat to dump her stuff on.

Fine – you take the high road and I’ll take the low road and I’ll get there before theeee…

As the plane pushed back the Air Canada bilingual safety video appeared – something I’d used to very quickly of these four segments. As we pulled out, AC848 pulled in. Symmetry in motion. Headsets were also handed out at this point too.

A long taxi over to the Right hand runway, and the noisy GE-90 engines whirled up and we were off in to the blue, with take off with Windsor Castle to the left.

Now you’re probably wondering where the take off video is. That’s a very sore point that I’ll get onto later…


Climbout

After a reasonable climb out, the galley started making noises, and about an hour after take off the trolleys begun their run, with an offer of pancakes or omelet. I decided to be brave as usual and had the omelet


Tray meal


Fruit salad


Tooth Destroyer


The main

Well, lets break down breakie. The roll was rock level of biteablity, the fruit was nice and fresh, the croissant… was flaky and a bit dry but I’ve had worse from a supermarket.

The main event – like most Air Canada main meals – was small, but well proportioned. The Omelet didn’t taste rubbery, the potato bits were cooked well and even the sausage was edible. If there was a touch more of it – I think it would be better, but for a Heathrow breakfast – I’ve had a lot worse.

The crew made a couple of drinks runs with breakfast, topping up coffees and feeding me diet coke to keep me going.

Clear down was completed shortly after, and after duty free was conducted, the lights went down for the journey across the pond.


Lights down

Like the A330 I flew in January, the 777-300ER was very well equipped inside. For starters – the IFE actually worked on this trip with the Map working very well as well as the content on the IFE system.

However, there is only so much Black Swan one can watch before resorting to the classics….


Well the phone feels like it was a long time ago in a Galaxy far far away now…

There are some very nice touches in the IFE setup. Apart from 2 power sockets in-seat out of the 3, each seat has a USB Port inside them – which is excellent if you want a charged device like an iPhone, a HTC device or a table to use whilst in flight. A very simple addition, yet delivers massive benefits to all customers. Top marks there.

The flight plodded along, and I catnapped a bit on this run. Before landfall over Newfoundland, a snack run was done, with pretzel bites and cola. Whilst over-salted as usual, it was a nice nibble at the right time.


Mid-flight snack

The flight continued plodding over Canada, and all I could think was “Would it hurt airlines so much to give their windows a wash every now and again?”. The state of the windows… wasn’t great. Or let me put this another way – it wasn’t easy getting photos done out of the window.


I hear mops are cheap in Poundland…


Although angling helps.

Before the second service commenced, a dual form run was completed dropping off Canadian Immigration forms and US Customs forms. Whilst giving lots of time to do the forms, I can’t help feel that dropping these forms off at the beginning of a flight would allow people to complete them sooner rather than the mass panic towards the end of a flight.

About 1 ½ hours before landing, the second service commenced, which was a hot wrap. I went for a Chicken one – like I had on my YVR trip.


Wraptastic

Whilst a nice few bites, this could had done with the drinks service behind being a bit quicker, as there’s a strong chance if you’re hungry – you’ll wolf down the wrap before the drink gets to you. Additionally, a pack of crisps or dread the thought – Ice cream – wouldn’t had gone amiss too.

The drinks cart followed along, with another cup of cola.

The crew were friendly, and talkative to those who wanted to talk during the flight and offering advice where needed. All interactions were polite and had genuine warmth to them – something that’s sometime lacking with North American carriers.

With ¾ of an hour to go, the big cleardown begun with all the rubbish being collected, and the plane prepared for landing. The flight deck warned of some bumps coming into Toronto, so we were advised to do what we need to do and strap in thereafter.


YYZ from the air

And whilst not the bumpiest of decents, it did have it’s moments. The decent took us down, and parallel to Toronto Person, before swinging around and finally landing. A short taxi, and we were at Gate 171 – the back end of the International Pier.

The seatbelt sign went pong, and after a short while, I made my way off the plane thanking the crew for their good service.

Overall: Good crew and great service. What more can be said? Apart from the portions of catering. The seat product is excellent, and with a spare middle seat – very nice for long haul economy travel.

Part III – A Canadian Affair, A Lounge and AC505


A Canadian Affair – Transferring to USA.

I made it off the plane, then it was a case of “Follow the signs” through the very long walk (even with travelators) to the main immigration point. It was then a case of turn left and up the stairs to the US Baggage claim

Where I waited. And Waited. On a 1 hour and 45 minute connection, a large chunk of time was being chewed up.

40 minutes later my luggage was spat out of the system, and after a tag check, I proceeded to the US Border where I was asked my business and let through both the main border and the customs check.

It was then a case of queue up at the transborder queue with my luggage, where I was greeted politely, and stamped into the United States.

40 minutes of luggage 5 minutes of immigration (which was more painless than usual) -and I’ll say this in bold letters It’s still quicker than Washington Dulles and Chicago O’Hare!

After dumping my luggage at Security and explaining what’s in the bag, I made my way through, and headed for a pit stop at the lounge.

Lounge stop: Maple Leaf Trans-Border Lounge
Vodka and Colas consumed: 2
Bowls of Soup consumed: Well…

I was welcomed in the lounge, and directed to the drinks and food – with the agent telling me not to worry about rushing for the next flight as it was late coming in.


Lounge

The lounge itself – whilst a bit dark in places is reasonably well appointed with food options. Now US Airways, United and Continental, you hear that? FOOD. Not cruets ranch sauce and potato crisps, FOOD. The options being Minestrone Soup, another sort of soup I forget and salads – all fresh and tasty.


The soup is souper.


Drinks area

The lounge itself was quiet with all the major rushes gone, so it was a pleasant environment – much better than the transborder lounge in Vancouver which felt small in comparison to this lounge.

After a bowl of soup and a Coke Zero+Vodka, it was time to make a move down the terminal.

Overall: A nice enough lounge with proper amenities… what is the world coming too? This is the bare minimum I’d be expecting from a business lounge in the USA….

A lift down to the “transborder” terminal and once more into the public mele, I found my way to the gate, where the aircraft had not turned up. However, soon enough a little ERJ-175 trundled into view and docked at the gate. 15 minutes later the plane was turned around and business & elites were invite board. I took my opportunity and made my way down the ramp

AC505 Toronto Person International to Chicago O’Hare International, 30/03/2011
Air Canada, Embraer 175, Seat 22K, Economy Class
436 Miles flown, 600 Status Miles Earned.

The pictures

Again, I was welcome aboard, boarding pass inspected, and sent that down back plane. Slowly the plane started filling, but in all honesty the plane was half full if that.

Looking at the plane itself, this is not your typical ERJ-17x configuration. Not by a long shot. The big plush seats at the front were a hint, but whilst the legroom was the same as a normal ERJ, there were little difference – like USB power in-seat, a screen, and dread the thought – someone actually lined up the windows with the seats for once!

And on top of that, the seat next to me was spare – what more could I want?


[i]ERJ-175 Seating/I]

The doors soon closed up, and we were taxing away, with the second version of the Air Canada safety video playing. I can see why they did the video like they did – it’s pretty much the same for all the equipment bar the airplane type. Simple, effective… and repetitive… After the Safety video, there was the adverts, and them the IFE system was ready for use… except the map.

After a long taxi, the engines spooled up, and it was off in the the cloud and the sky.


Climbing out

A quick climbout and through the white stuff, the crew were released to carry out duties, where earphones were sold, and the catering trolley made it’s way down.

I mealy partook in more caffeine with a cola twist – it was turning into a long day, with more to do when I touched down in Chicago. This was served TED style, which whilst a whole can would had been nice – wasn’t the end of the world.


Coke Zero. RAR style

I took the chance to visit the small room as well – and was actually shocked how much room there was. Sure you couldn’t swing a cat in there, but the small room was larger than say, a Lufthansa 737-300 (which set standards for the word “pokey”)

All that was left to do was to watch the world pass by, and soon enough, Lake Michigan appeared, and the cabin was cleared down.


Crossing over Lake Michigan


Approaching the Wisconsin side of Lake Michigan


Final turns

The plane looped over the coast and looped inland to line up with O’Hare, and finally landed near the International Terminal. The downside of course was the 15 minute taxi to the gate – well not a downside if you’re an airplane geek, but that’s besides the point.

A few turns, a bridge and a short while later, the plane docked at E1 where everyone was released. I took my time, and disembarked, thanking the crew for their good service as well as the captain.

Overall: 1 hours sectors are hard to get a good feel for an airline – all they can do is leave an impression. And I got a darn good impression off them. The service was delivered quickly and with care, whilst the cabin was more than comfortable for the purpose. I’d go as far to say one of the best interiors for an aircraft this class. Well done!

I made my way to luggage claim, 5 minutes after I had got off the plane and made my way out, the luggage belt started moving – with my items 3rd and 5th on the belt.

Sounds good. Even undamaged. Well I counted the luggage items on the plane. 10 bags if that. Looks like an airline didn’t make that much cash in luggage that day….

Part IV – The Hyatt O’Hare, One Time Exception – John Hancock Observatory


Sweet Home Chicago – Hyatt Regency O’Hare

The pictures

Yes, even though I have been tarting around with Priority Club and InterContinetal Hotel Group recently, it’s back to the Hyatt Regency O’Hare again.

And yes, whilst there are cheaper options, for the 3 days during the weekend when I do my photography thing, trust me, only going up a few floors late at night is a bonus..


Yup. Same photo as before…

Arrived at about 14:00 (after the taxi driver got lost), and was recognised by the staff, and checked in. Even as a mere Gold (after being downgraded from Plat), I was given the room of my choice, with a view of Chicago in the main block (as the executive wing is a 10 mile hike back and forth – especially when you travel with the idiot amount of luggage).

And when you have a 9th floor view of Chicago in the Early morning it cab be worth it

Going to the room on the 9th Floor, City View it was pleasant enough, but there were a few little changes…
1) The “Hyatt” branded pens have gone. I know it’s a little thing, but generic black pens don’t make good take-away gifts
2) The Internet Provider has changed from T-Mobile to PSAV (and this later is a major source of trouble)
3) The housekeeping team were only refreshing bathroom supplies once every two days.


Work area


TV


Seat


Beds

Housekeeping were efficient, with rooms tidied and put back in a good condition each day. The bed itself was heavenly as usual.

Now, the Internet service (payable as a two-tier service, for either $9.95+Tax or $14.95+Tax – GP Diamond/Plat get the basic level FOC) was droppy as heck with the WiFi giving out once an hour – Not great particularly.

Then on Friday night at 6pm, the whole service went bang for 4-6 hour. Very Inconvenient. During the remainder of the weekend period, the service was varying from droppy to completely unstable and unusable (with people doing WiFi dances to get signal).

Eventually, the Internet service straightened out on Sunday night – whilst still droppy, it was usable – which was an improvement.

I dined at the Red Bar on the Sunday evening – food was delivered promptly and as usual – tasted excellent. Pizza, Wings and a drink set me back about $30.

Check out was quick, with the 3 days of Internet service failing not charged to the account.

Overall:A n “Ok” stay. Whilst the conference staff and house staff did well, I can’t help feeling corners are starting to be cut in places and it shows in little places (like bathroom toiletries and pens). The Internet issue was quite frankly unacceptable (and when you’re sat in a booth all weekend, it provides entertainment as well as access to payment engines).

Additionally, after filling in the Guest survey, my bill was re-issued after complaining about the issues with Internet Access – a very positive move, and very customer oriented.

Now since we’re in Sweet Home Chicago, I could do a One Time Exception to a Pizza joint (and open up the can of worms that is “Which Pizza is best in Chicago”) or I could go up a building and take pictures.

Oh how I love not to cause conflict

One Time Exception – (The John Hancock Building)
Price paid: $15
The Pictures 1 of 3
The Pictures 2 of 3
The Pictures 3 of 3

Considering the last time I went here was a few years ago, I wanted to see what changes had been made if any.

Well the first thing that’s changed is the admission fee – from $11 to $15. After skipping the photo, it was up to the the 94th floor to be confronted with.. well… a mess.

Whilst audio tours are now free, they have been busy, adding a cafe and a skating rink for the winter season. Now whilst these amenities sound good, it disturbs what was a very peaceful part of Chicago from up high. In fact, a lot of commericalisation has gone on with high tech telescopes (electronic view, complete with card slot).

And it was of course – full of kids.

The views were not bad with low level could passing the building – or passing under in some cases. A nice sunny day, with thankfully some quiet corners.

However, I’m normally up for a couple of hours or so – I was out just after an hour.

Overall: It’s STILL better value than the Wills Building (least of all for the extra space in it), but I can’t help feel it’s now over-commericalised compared to 2008. A shame.

Now you’re probably wondering where are all the videos and the candid photos I normally shoot. Well some little oik decided to make off with my iPhone on the Saturday. Which was
1) Annoying that some oik made off with it,
2) I was annoyed at the content lost and
3) the fact I had to negotiate with Vodafone Cover-Me Insurance for a week before they agreed to release a replacement.

So that’s why there’s no videos or anything. And yes, I’m still angry as hell. 
 

Part V – Back to ORD, AC502.


Back to the Bunny

Monday 6:30am alas comes round too quickly and it’s time to say goodbye to the windy city. A quick drag down to reception with my trash, and I was checked out, with three days worth of internet removed from the bill (and later the other two days for the lack of anything working properly). A shuttle bus was waiting, so I thanked the doorman and was popped in a cab and sent on my way to ORD T2. By 7:10am I was standing in the seemingly quiet public area of T2 checking in with no one infront of me.

My bags were accepted without question, and both my skibag and rucksack were taken off me. Boarding passes to London were issued and I was advised a 20 minute delay. After being furnished where the Red Carpet Club was I headed off to security.

O’Hare Security can be maddneing. Some days it’s rammed solid with full on shouty TSA personal. Other days – like this day it was quietish, and the TSA staff were in a seemly good mood. I was through security in five minutes at 7:15 in the morning.

For ORD, that’s quick. However, I wish I knew what the TSA was doing with my skibag (as I found out a LOT later)

After visiting duty free for the first time in the day, it was off to the RCC to get a coffee and see what was up with the world.

Lounge Stop: United Red Carpet Club F2

I was welcomed to the club, and after the agent entered my Diamond Club number by hand, I was admitted. A T-Mobile Internet access card was offered without prompting too.

As it was near enough peak time, the club was packed. I therefore found a semi comfortable seat, grabbed a couple of coffees next to a TV, and caught up with my morning emails. Not a lot to do but wait, but still quieter than the main terminal area.

The RCC is compact, but it had the space, power outlets and breakfast snacks you’d need to get started. Whilst no Maple Leaf lounge, it was “Adequate” for purpose as United tend to use T2 as a “commuter” terminal.

As there was only one set of screens, I kept tracks on the inbound flight on FlightAware, and only got up when the plane was confirmed at the gate. At that point, it was time to back out to the melee again.

Approaching the gate the inbound aircraft had indeed arrived, and the bird was being turned around. A few minutes later, Business and Elites were invited to board – where I took the opportunity to board and collect my duty free.


At the gate

AC502 Toronto Person International to Chicago O’Hare International, 03/04/2011
Air Canada, Embraer 175, Seat 22A, Economy Class
436 Miles flown, 600 Status Miles Earned.

The Pictures

I made my way down and was welcome aboard. Immigration forms were given out on entry and headed to the back, plopped my bag in the overhead bin. For the first time this trip, the plane started packing out – not 100% full, but was more like 80%. I even had a seatmate who joined me for a short while. Whilst I was watching him stab the screen (the screen was ill calibrated), he spied a pair of seats go free – and moved over.

3 flights out of 4 with a spare seat. I can get used to this personal space on a plane malarkey

Pretty soon the safety video played again, and we pushed back, with a very short taxi to the runway, and after a short wait, a push into the grey skies of Chicago.


Taking off


Climbing through the grey


Cloud Skipping

With the thunderstorms the night before, it was a bumpy ride up to cruising altitude, but after 15 minutes or the bumps eased off and blue sky was visible as the plane settled for the short run to Toronto.


Contrailing traffic

As the plane reached cruising altitude, the beverage and snack trolley came out, selling headphones and breakfast items – of which not many were sold. On the other hand the drinks service was well used, and I partook of morning caffeine to keep me going through what would be a long day.


Morning Caffeine


Stired….

The flight itself was between two layers of grey, and that’s how it was for the flight. Again, the IFE was on for the gate-to-gate of the flight, with Black Swan playing now I was iPhone4-less (and muggins didn’t load any backup content on the iPhone 3G)


Cabin


Almost working IFE – No map though

The trash was collected soon enough, and the cabin secured as we descended through the cloud and finally into Toronto Airport.


Descent


Braking

After a long hold after landing to allow an A320 to take off, we were allowed to proceed to the terminal, where after being guided in, the seatbelt sign ponged, and the cabin raced to get out of the plane.

I thanked the crew on exit and headed off to my date with destiny – Canadian Immigration

Overall: Again, short segment, good service and decent IFE. Not much more you can ask for on a short leg.

Part VI – Canadian Immigration, The CN Tower and anohter lounge


Risking Canadian Immigration… again.

The plane docked over somewhere near the international side of Toronto Airport, which of course meant a long hike. As I wasn’t transferring, I headed for Immigration and the Exit.

The queues whilst weren’t of “Welcome to Chicago with 3 people working” levels, but they were still well populated, -and lots of customs agents too. I was seen to within a few minutes, questioned why I was visiting and if I exceeded my duty free or anything declare. Stating I didn’t, the agent stamped by passport and immigration form, and I was sent on my way.

A quick check with luggage control with the bags confirmed as “tagged” onto LHR and I trepidly made my way through to customs, and was let through without an issue.

Well – that was painless compared to last time eh Canada?

At this point, I took the opportunity to update the phone, check my emails and phone home and then ventured off downtown, and was conned out of $36.25 for a ticket on the Airport Express to downtown. Now whilst it has Wifi and such (which is useful for Foursquaring whilst roaming), for $36.25 return (About £20) for a bus ride… it’s a tad expensive kids. And yes, I could had gone for the local option – but time was of the essence this day.

But there’s a good reason to go downtown, and it’s time for another onetime exception. And it’s a darn good thing I don’t have vertigo the amount of height I’m going up and down with….

One Time Exception – The CN Tower.
Cost $22+Tax

CN Tower Pictures 1
CN Tower Outside Deck
CN Tower Glass floor


For those who don’t know what it looks like…

The Lonely Planet Guide to Toronto states “It’s (The CN Tower) primary function as a TV and communications tower, but reliving tourists as much cash as possible seems to be the second order of business”


From the warmth indoors….

And they’ve hit the nail on the head here with the myriad of options for tickets, as well as all the extras you can buy. I of course being Mr Cheap paid the basic ticket and wandered around. The main skydeck is a mix of a restaurant and observation of most of the area, but the fun bits are down a level – full 360 degree outside walking area where you can get blown over quickly (as I did!) and … the glass floor

Here’s a hint: don’t look down if you have vertigo. Or say out loud Holy *beeeeep* when you look down the first time!

Overall – C$60 for a day out is expensive (Ticket to downtown on the express, then $25 for the trip), but if you’ve never been, it’s a good few hours out – and away from the airport. It’s possible to do it using local transit – except I didn’t plan that far ahead (or well I did – but my that little oik who nabbed my iPhone will… grrr)

Back To Pearson….

After wandering around Downtown Toronto for a few hours, I decided to head back to the airport. Again, I picked up the Airport Express, and after sitting in Toronto traffic for a bit, made it back to the airport with two hours to go.

As I had checked in at Chicago, I had no idea what the loads were like. So, I decided to check them on a check-in machine. And I was seeing a sparsely populated plane. At T- 2:40 to departure, this looked… bad for Air Canada, good for me….

After gazing at a couple of bits of art, I made my way through security, where my glasses set of the detector, and I was invited to use to local Nude-o-scope. To which I declined. I therefore was processed by hand without too much objection.

A few wipes, and a pat down, and I was free to proceed.

As the International end of Toronto T1 is a fair walk, there are three options to mere mortals – 1) Walk, 2) Take the normal travellator or 3) take the express travellator.

Well as the express ones were broken on the inbound, I felt it was my duty as a trip reporter to try the express ones. And boy do they zoom. It is a case of grab a handgrab and hold on tight, as it does zoom along pretty darn fast which acceleates from a pedestrian 2kph to a very rapid 7kph to cover the main distance. Whilst you could walk on it – personally, I’d hang on tight and watch the world wizz by.

This of course dumps you near the International level – and right next door to a Maple Leaf Lounge. How convenient!

Lounge stop: Air Canada Maple Leaf Lounge (International)

I made my way in and greeting the desk staff. After I was accepted in, I asked the agents to double check the loads (after discussing the state of LHR T3 with the agent after they asked was it still as bad as it was). The agent confirmed the shocking numbers of the flight. 330 people could be on the flight, 120 registered, 80 checked in.

Ouch.

Whilst the agent said she wouldn’t move me for now or block a seat, but to check back before departure in case 200 people had suddenly booked tickets.

With that, it was off to the lounge to consume vodka, Coke Zero and soup – and catch up with the world whilst getting ready for the short slog home (and arranging a pickup at LHR)

The lounge itself is much bigger than the Trans-border lounge, and was equally filled up with lots of people jetting off to different destinations. It’s position is odd as some of the glass ends of the lounge face out onto the arrivals route into the airport, whilst looking down to the apron where an Emirates A380 was sitting pretty.

Whilst lounge WiFi for Maple Leaf card holders was free, for mere *G’s, it was time to pay up. Or of course – do what I did, and fall back on the Airport WiFi, which did the job as needed.

However, the clock ticked on, and soon 8pm showed, so it was off to pack up my trash, and I went to the reception desk and confirmed that now a grand total of 120 people had checked in, and that the row I was in was going to be free. A polite thank you, and I headed down to the gate after negotiating duty free.

Boarding commenced at 20:15, and boarding priority was enforced. I joined the business queue, and was accepted on board for the final leg back to London.

Part VII – YYZ-LHR (AC848)

AC869 Toronto, Lester B. Pearson Int’l T1 to London Heathrow T3 30/03/2011
Air Canada, Boeing 777-300ER, Seat 59ABC, Economy Class
3556 Miles flown, 3547 Status Miles Earned

The Pictures

I was welcomed aboard and directed down the back. As I was heading down the back I joked with the crew about tonight’s “busy” flight, with equally comical reactions.


Next door…

I could tell just by this little action this was going to be a *good* flight.

I settled in and watch the plane load up. And boy, with a 120 people aboard it felt like there was a lot of space in this 777-300ER.


Mine! Alll mine!

We pushed back on schedule, and again, that Air Canada safety video played again. Now I know there are slight differences between the videos, but at least on United they use different presenters for each of their videos. With AC, it was a blend of the same.


IFE before safety video starting

Even though there was 120 people aboard, it seems the pilot was in no mood to hang around tonight, and after a quick taxi, the GE-90’s groaned up to takeoff power (and they’re noisy in row 59) and it was a quick take off out of the Greater Toronto area, and beyond the cloud.


Climbing out

After the plane levelled out, it was time for the food service – a choice of Chicken or Pasta. I went for the Chicken… that came with Pasta.

[IMG][/IMG]
Tray meal


Roll


Salad


Chicken and Pasta

So lets break the meal down. The roll whilst packaged was soft, the salad was nice and fresh, the pasta/noddle component was only overcooked slightly, and the Honey and Mustard chicken was very passable. Whilst I was full when I had it, I can’t help thinking if I hadn’t had dined on Chicken Soup in the lounge, there might be a hunger hole still.

The nicest bit was the chocolate cake square. Simple, moist and edible. It’s shame a United can’t cater for this little of littlest items….

Now, this is where I must really compliment the crew – they were talkative, asking questions (seeing that I was awake), and one poor cabin crew member saw my camera. Rather than telling me to not take picture like a certain merging airline, they were asking about what I shot, and asked to see some of my work… which I showed (clean stuff obviously…)


Nightflight

Service was cleared down, and another drinks round appeared – where upon rather than rolling a trolley for duty free, the orders were done by hand – a very considerate move for those who didn’t want to be disturbed with another trolley going up and down the isles. Being the nice person I was, I picked up some Maple Syrup for my coworkers.

However, with 3 seats to myself, that’s a GhettoFlatBed (term copyright pending ). So I swung around, made sure the seatbelt was fastened and curled rested for the next 4 hours, where I woke up to the sun already risen and the plane closing in on Ireland.


Dawn

Of course, I needed some minor entertainment between then and landing. Thankfully the Air Canada IFE system – as well as having a darn good map system also had Hawaii Five-O.

Or to put it another way


Book-em Danno!

As the plane closed in on Ireland, the “breakfast” service was delivered. And oh dear – this is where we ask the famous question “what were they thinking” comes into question.


Breakfast

It was… Banana bread. Yes. Just that. A drink service followed behind it, but again, this could had been a bit more pacier.

Whilst more substantive than a US Airways Danish pastry, it just leave me to conclude that airlines don’t know how to cater for a second service on a TATL run. Dread the thought – United and Continental tie for the win with CO’s Croissant and Fruit and United’s Yougurt and Pastry just about wins this with the “What can we feed them that takes 5 minutes to dish out” contest.

A bit more thought and dread the thought a warm wrap or something as a savory option would be nice.

Service was cleared down and we begun the long approach into Heathrow, taking the Ockham hold for a few loops, before swinging around the city of London a full hour early.


Closing in on LHR


Nearing landing

What’s that I hear about padding and winds? Oh well, checking FlightAware a few days earlier indicated that we were due in early so my friend was duely warned that I’d be early.

A slow taxi from the runway, and we were directed to the high 30 gates at LHR, where the plane docked and we were invited to disembark. I thanked all the crew in my section of the plane, and begun the long hike to immigration.


At the gate

Overall:
Again, an excellent flight with excellent crew, let down the by the second catering service. I know I don’t go in the air for Five Star Dining (well – maybe aboard Asiana), but I can’t help but feel with costs cutting here and there and low loads don’t help a second service for any airline. Almost makes you pine for a bacon roll shop near Arrivals….

Homewards and a Salute to the TSA making my life more hellish than normal

After hiking from the back end of T3 to the UK Border, I saw the IRIS booths were empty. After gazing into her mirrors, I was let into the country, and then downstairs to luggage claim where the usual dis-organisation was in full progress (for example, having to hike from one end of the hall to the other to grab a cart)

Eventually belt 3 spluttered into life and my bags appeared. To my shock. I’ll let my pictures do the talking (taken outside the terminal and at home).

More pictures here.

I know there is a need for security, but to practically destroy the bag like that is quite frankly unacceptable. And to really rub salt in the wound, no “Sorry we rifled through your bag” card.

A later inspection showed the zip was damaged beyond repair, and the bag isn’t really fit to be used again. Thanks TSA. You are really a bunch of… well, the words you’re looking for are “Sorry” and “Here’s a payment of £50 for a new bag”. Not that I’ll ever see a penny out of those bunch of comedians.

Of course, a luggage claim was filed with Air Canada, and the poor rep was shocked to see the state of the bag. A claim number was given and I was off on my merry way. UK customs of course took no notice, so I headed out and back to the mildly moist weather that was around that day.

My friend when she arrived was in hysterics when she saw the bag, but when she saw the iPod I picked up for her, she sort of started driving to a breakfast break.

A relaxing chat later, and a handover of State Quarters, it was time to head home, and off to High Wycombe to catch a train homewards.

Chiltern Railways High Wycombe to Banbury
Class 165
£19.50 SuperSaver Return to London

Well as usual with Chiltern the train was on time, and dropped me at Banbury. As it was coming from London and it was the Super-Off-Peak period, the train was lightly populated to Bicster North where it emptied before heading to Banbury – where I needed to make a change.

I could 1) wait for another service to take me to Moor Street or 2) head to New Street. Now with lots of cargo, Birmingham Moor Street and Snow Hill aren’t aren’t conducive to walking with the junk I carry, so when I saw a CrossCountry service turning up ahead to Newcastle via Birmingham New Street, this was taken as a “darn good option”

CrossCountry Trains – Banbury to Birmingham New Street
Class 220

After pulling out of Banbury, there was a full ticket check, and I promptly crashed out till about 5 miles to Birmingham.

Whilst taking almost the same route as the Chiltern service, this peals off at the last minute so it joins the “main line” via a junction, and into the mainline station. Upon arrival, it was a case of get off the train, walk slightly down the platform, and to a lift – where it was a short drag of my items to the taxi rank.

4 hours after landing, my bags were lined up outside the flat, signalling the end this trip.

In closing up….

Air Canada advertise themselves “North America with Polite Canadians”. I’d say that’s a very fair assessment of the product. All the staff were extremely friendly and delivered good service throughout.

I’d go as far as to say they were friendlier than the friendly United crews I had in February.

If there was a single criticism of the Air Canada products, it’s the food. And the lack of it onboard. I think a bit better portion control and a really careful examination of the 2nd services needs to be taken with to polish off what is a great product on the A330′s (as featured in Gold Run 2), the 777-300ER’s and even the ERJ-175′s.

The Hyatt Regency O’Hare did an “Ok” Job, and their agreement to remove the Internet charges against the bill was welcome. But if you have a business hotel like that, you need reliable Internet access. And that wasn’t forthcoming at all that trip – a pity.

Toronto Airport was a lovely surprise in terms of facilities and accessibility. If they could speed up luggage delivery, it would be brilliant – no questions asked.

However, my venom is reserved for the useless agency that we all know and hate – The Transportation Security Administration. Whilst their T2 staff were nice and poliete, their inspection staff quite frankly need to learn:
1) How to repack luggage
2) How NOT to break zips
3) How to wrap tape around an item effectively and safely without causing damage.
4) How to say the word “SORRY”

And yes, even one week and a bit after I’m still mad as hell with them.

And on that bombshell, it’s time to bring this trip report to an end.

Well, that’s it from me from a while as I’m not sure what my next trip is. So you better hope I get creative – in which case, I’ll see you sooner than later

Comments and feedback welcome!

My previous trip reports can be found here.  

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of the query requiring clarification. A response will be sent to you as soon as is possible. 

Posted by Kevincm | 4 Comments

Re-creating a photo – To New York (AKA The Spring United Audit)
BHX-AMS, AMS-IAD-LGA, LGA-IAD-FRA, FRA-LCY
A mileage run with United, British Airways and BMI Baby

Previous reports at the end of this report

So nice to see you so soon! One mileage run tends to lead to another, and this trip is no exception. Except as you know I prefer my mileage runs with benefits. Like some of my friends.

In terms of seating and class, we’re firmly entrenched in traditional Kevincm territory here – back of the bus, GhettoIFE systems, Low end hotels, cheap flights, cheap flights (oops.That’s a song), with all the fun that goes with them. So sit back, relax and prepare for some fun….

Will fly for miles (Yes, it’s the introduction)

So just before my last trip to the states (and that’s some time ago), I saw this picture at one of those home furnishing places that you poke your head into, then run away quickly screaming when you see how bad the junk is in there.

But a picture caught my eye when I visited some time ago.

And I looked at it. And I liked it. But then I thought – can I do better? Lets find out and see if I can wrap this into a mileage run.

Mileage runs as we all know are there to get the maximum amount of miles for the least amount of outlay, whilst spending the barest amount of time. Of course, I prefer if possible to spend time at a location – least of all if I haven’t been there, I’d like to see more of a place than the airport.

A bit of research one November evening found a fare that reduced fuel surcharge to a silly amount, and thus the main fare to a very stupid amount using open jaw journeys. Enough that I should had booked 2 tickets really. But 1 ticket will suffice if this year continues as it goes on.

So what’s the location – New York!

When booking the ticket I had two options on the table: Direct flights with Continental, or Indirect with United.

Now, as much as I would had preferred the Continental service (although it seems people based out of IAH seem to have bees in their bonnets after my last trip), I’ll happily fly for miles. And here are a few numbers.

CO Direct: AMS-EWR-FRA yields: 7525 miles
UA Indirect: AMS-IAD-LGA-IAD-FRA: 9147 Miles (where short segments are deemed 600 miles/segment in Diamond Club land)

The price difference of course about $3. With an extra 1600 miles or so (by the time the Diamond Club rounders get there – it’ll be less than that), a short connection risk at IAD, and a day off work booked the day after this, I’ve decided to route via IAD and take the miles. And considering Diamond Club will be alive to at least the end of 2011, this is no bad thing.

Now there is the additional matter of “positioning in” and “positioning out”. So, BHX-AMS initially. Now, originally I thought it’s time to try KLM. Except for one little thing (or not so little). With Five Services a day, not a problem you’d think. Except I’d call £310 for a single from a regional destination to a AMS is akin to being a bad joke.

Or to be local What the heck are they smoking???

Therefore it was time to be friends again with BMI Baby who wanted £44.99 for the same ticket. And I’m sorry, there’s no contest there. BMI Baby wins – and even after waiting a few weeks, the price magically drops to £29.99 + £4 booking fee.

There’s also the upside of 150 BMI Destination miles too. Which is better than a kick in the teeth – especially when it’s double miles and a 150 miles bonus flies in too.

Then the final leg home alas turned into a sorry story very quickly. What was going to be a simple Eurohop with Lufthansa turned into a plava when all the super-cheap fares sold out.

Which was annoying.

A quick check indicated that Lufthansa had bumped all it’s fares up, so the first thought was to overnight in Frankfurt (There are worse places in the world to overnight I suppose). Until I saw how much British Airways were charging for a single – £62 to LHR or £63 to LCY. With a price difference of £1 to fly into City or to fly into LHR T5, it was a very easy choice – City Airport (somewhere I haven’t been for the past 25 years or so!)

For hotels, thankfully I don’t have to worry about positioning in overnight, but I want something that’s reasonable value. And the best value seemed to be over the river from Manhattan in Long Island, for a paltry $100 or so a night. And yes, it’s a Holiday Inn. Not that I’m on a Crack the Case hunt still….

So, here’s the map. Read and weep.


Map Generated by the Great Circle Mapper – www.gcmap.com

Enough of the yabbering. Onto the main event!

Part I – The long and winding road to BHX, and onwards to AMS

With a 6;45 pushback, it’s sadly a case of get up at 4:30, wander over and the train to the the train station, and back to the armpit of an airport that is BHX.

However, this plan was almost down the pan before I started as I selected the bus to get me to New Street Station. Which was 3 minutes late. Which caused me to miss the first train.


If you can see the 82, you’ve got better eyesight than me

What was a nice 1 hour 10 window had now been shaved down to 45 minutes. Running would be needed….

As is becoming norm, the Virgin Trains service was on schedule and considering where I was positioned on the train, I was dropped off outside the doors leading upward to the main concourse and the shuttle train.

At this point, I was down to 45 minutes. Another couple of minutes later, I managed to cross to the main terminal. 43 minutes and the clock is still ticking with boarding commencing in 13 minutes….

Thankfully, I’d checked in online a few days before, so I had already had my boarding pass. A beep at the first security point, and I was through to the main security point with 10 minutes to go before boarding.

Now as part of the “One Terminal” Project they have (continuing with it’s makeover from Birmingham International Airport to Birmingham Airport), they merged the security zones. Which means the Ryanair passengers the used to live in T2 are now in the main concourse as well. And it seems they’re still getting to grips with security regulations.

Meanwhile, I was placed in a small queue and was seen to quickly. I was fully expecting my bag to be pulled, but this time it trundled along and through. Guess they finally know what a Canon EOS and a big Canon L series looks like. With that done I was down to 5 minutes to go. A quick race into the main terminal and boarding had been announced.

A quick wander to the gate, and boarding was about to begin. Train to gate 15 minutes flat. Not bad at all considering some journeys I’ve been stuck in BHX security for 30 minutes and more…..

Boarding commenced without an announcement, and everyone piled through – thankfully with BMI Baby there is a thing as “assigned seats”. Which is nice…

A walk down the stairs at Gate 57, and a walk up the stairs, and I was on my BabyBird.


My Baby for the day

WW1101 Birmingham Airport – Amsterdam Airport Schiphol, 11/02/11
BMI Baby, Boeing 737-x00, Single Economy Class, Seat 22D
150 Destination Miles Earned + 150 bonus (BD Bonus)
Photos: http://www.photoblog.com/kevincm/201…am-lounge.html

Ah, the forlorn child… or perhaps “Baby” of the BMI family of airlines. The aircraft was empty on boarding, but quickly filled up.

Looking around the aircraft, it seemed to be in a reasonable condition, clean and reasonably pictured seating. Heck, there were even IFE controls (not connected to anything). Turns out this aircraft belonged initially to that well known airline, Air Vanuatu who disposed of these aircraft in favour of more modern 737-800′s. Of course BMI Baby says these aircraft are a perfect fit at the moment. Whatever helps you sleep at night Julian Carr (BMI Baby CEO)


Tight as heck seat pitch


Non working IFE

Now you’ll notice I’m nowhere near a window seat this time, but at an isle seat. Why you may ask?

Because I don’t like ponying up £5.50 for a seat for an hour’s flight. 2 hours maybe, 1 hour no.

Flying on LLC’s you do see a fair old mix – be it the odd business traveller who is travelling on the cheap, the fitness fanatic next door. But this is the AMS run. Which means it’s Stag Do/Hen Do City.

*thud*

And they were out in force. Wonderful, especially when the hens were trying to put their rollaboards on top. The crew meanwhile were actually very happy to help everyone out. Even though it was the first roster of the day the crew were in a good mood.

The plane doors closed with pretty much a full load, where a 20 minute ATC hold was announced. The crew in the meantime preped for takeoff and took orders for hot food.

Soon enough, pushback begun and the safety demo begun, with the purser inviting us to get as comfortable or uncomfortable as we could for the short 40 minute hop.

Since I can’t show you many pretty pictures of the morning sky, lets look around at the hard product.


Well maybe one

The seat pitch is your traditional LCC seat pitch – ie Tight as heck. The padding on the seat was very “traditional” non slimline seats. Not that bad for a long period, but the pitch could get annoying.


Seat pitch

Shortly after the bongs went to indicate we’d cleared 10,000ft the crew were out with a full trolly service and doing a roaring trade it seems for drinks and food. Guess these stag/hen people can’t not have a drink for 30 minutes or so.


Service in progress

Soon enough, the curse of the LCC’s arrived with the sale of scratchcards – and yes, a grand two of two were sold. This didn’t diswade the crew who decided to run the risk of gift/duty free purchasing.

And yes, I fell victim to it. Besides, I haven’t got one of these…


Yes, I’m sad. And?

During the sales, the crew started buttoning up the plane as we had begun our approach to AMS, with the plane finally landing in.

Alas, this being Amsterdam, you run the risk of the Polderbaan, and that’s where we ended up. So it was it was a long 15 minute taxi around AMS until we reached our parking gate at the D dock, where we had a airbridge mated up.

This still being a stag/hen do special flight, people too their time deplaning. Eventually I thanked the purser, made it off onto the airbridge and into Schipol Airport

Overall: Not bad, a good morning performance from the crew who were rushing to complete service in a tough sector. The humour of the crew suited the service well and shows signs that BMI Baby is doing ok. How about some nice new aircraft though please….

Skipping around Schipol

For those who haven’t been to Schipol before, here’s a little hint: It’s big. I’d say this is comfortable shoe territory, and a few Sherpas as guides could be useful to be honest.

Rather than going landside and attempting to find check in, I decided for fun to try and find the transfer point and check in there.

Had I realised I’d be walking to the other end of the airport, I would had probably cleared immigration, and checked in properly. But hey ho.

After hiking to Transfer Point 9 (near the G gates, from the D gates), the agent was surprised to see someone, and happily checked me in for the flight, and advised to me head to the Menzies Lounge (Number 41).

Of course, I thought I knew better, and made a first lounge stop at the destination Star Alliance Lounge – The Singapore airlines lounge.

Lounge Stop: Singapore Airlines SilverKirs Lounge

Two Words. Ohhhh dear. Ok, it’s a small lounge and the totally free WiFi is appechiated, but it’s a lounge that needs a bit more love to it, but not the sort of quality I’d expect of SQ at a major hub.

The business class welcome mat of course is an extra touch. The lounge is small to put it blunt – enough to deal with the SQ flight that goes each day, and that’s it. The business centre is well equipped, as the WiFi (which is separate to the KPN WiFi in the rest of the terminal was strong enough for a clean Skype call )


Welcome mat


Bar area


Soup…

That and there’s Soup. We’ll talk more about soup in a minute.

Still, the coffee machine did its job well, and the treasures from the fridge were extracted too. Not the greatest of catering, and not what I’d expect from an SQ outstation – but then maybe my expectations are little high thanks to the SQ Lounge I experienced in Hong Kong…

Whilst the lougne was meant to be open until 11:00, the fight was leaving early, so it was kicking out time at 10:30. I took an early option at 10:15, thanked the lounge attendant, and headed off to my next lounge stop – the Menzies Lounge.

Lounge Stop: Menzies Lounge


The Menzies Lounge

I pootled over from the SQ lounge to the Menzies lounge to be greeted and then a concerned question if I had any bags I needed retagged. I confirmed I didn’t, and was welcomed into the lounge.

Now for a major hub, this is more like it. More space, less dingy than the SQ lounge and a better food selection. That involves soup. Now, can someone please tell me what is it with the Dutch and Soup?

It seems every time I looked, the consumption of soup was everywhere!?!

The lounge itself is appointed with reasonable seating, workstations, all divided into different zones. However, there did seem to be a distinct lack of plug sockets around. Thankfully, I found one to give both the phone and the laptop a quick zap for the TATL run ahead.

The lounge also seemed to be cleaned regually which is good considering the amount of turnover that lounge was having.

Eventually, the clock ran down to 11:10, and it was time to hike back over to the G gates for Security and boarding

I G5, where G4 Security were doing full background checks on everyone. And of course, I got pulled aside for a 3 day trip. What normally is a 2 minute interview turned into a 15 minute questioning of where I travelled from, where I was travelling to, why, how I was returning, show me the paperwork for everything.

And then a supervisor was involved asking the same questions yet again.

GRRR

Finally I was sent on my way without a “sorry for the delay sir”, and went through the mandatory nude-o-scopes they have a Schiphol, and finally, directly onto the plane where Zone 4 had boarded, and they were collecting all the stragglers.

Efficient… my… well you know what I’m thinking dear readers.

Anyhoo, I wandered up to the podium and saw a 777-200 in “New” Continited Colours (Or is it Uninetnal? I’m still working on that one). A quick beep and I was invited down the jetway

Part II – AMS-IAD with United

 UA947 Amsterdam Schiphol to Washington Dulles International, 11/02/11
United Airlines, Boeing 777-200 (WW1 Configuration), 36J, Economy Class
3852 Miles flown, 3852 Status Miles Earned
Channel 9: On

Boarding the 777-200, I was welcomed by the crew, and headed down the back of the plane. Whilst on the outside it was a brand new paintjob, on the inside, it’s the classic old internior.

And if I was selfishm I kind of like this olde interior still – for one simple reason – the 2 x 5 x 2 layout. Now whilst it’s a pain if you’re in the middle seat, for the rest of us (and me who loves sitting at a window seat), it’s easier for one person to hop out and the ease of access it offers

As I had boared whilst Group 4 was loading, it was a very slow load. In the end I cheated and snuck through the galley to my seat.

Now what hasn’t been said about this seat before? Not a lot. I do like there’s a nice gap that one can put a foot through to expand leg/footspace in the flight.

Eventually my seatmate came, and the plane begun to fill up. A few spare seats appeared, and people started grabbing them when the doors went to closed for their Ghetto Flat Beds.

At this point I double checked the IFE. The Map was working (helpful) and for a giggle, I tried Channel 9. And it was on Well that’s my IFE sorted for a bit…

Soon after the plane pushed back, and as is tradition on the 777′s, the safety video was ditched for yet another manual demo (Psst. Flight crews – if you need a copy, it’s on your Youtube feed at http://www.youtube.com/watch?v=LzA6U…eature=related )

A short taxi, and we positioned for our trip into the sky

http://www.youtube.com/watch?v=Ctk2bHlTfdQ

As usual, it’s a pretty reasonable climb, however, it leads my first minor moan – can someone get a cloth and wipe the windows/wash the plane every now and again please? Some of the those 777 windows are getting awful to take pictures out of…


Someone sell WHQ a cleaning cloth please…

Soon enough, crew were released for first service. Which in United land means oversalted pretzels and Coke. By this point, I was bored, and yes, that is GhettoIFE system in the corner you spy. Alas, this was done with United headphones (Which aren’t that bad) but it seems AMS as well as claiming some of my dignity had claimed yet another set of smegging Senhessier headphones!

After that, it was time to see what catering delights that Amsterdam had for us.

And this was a meal that falls into “Actually – that’s rather good for a Y class tray meal”

The salad was unadventrous but fresh, the roll could had been handed over to the cast of “Life of Brian” for Stoning people with.

Looking at the main meal itself, the chicken was very nicely done with veggies reasonably well done. This brings me onto the cheesy thing. And Even after a week or so, I’m still working out what the hell it is. Still it was edible. Which is more than can be said of some meals.

There was even a proper cake desert – which brings me onto one of my constant United bugbearers. It seems that outstations can happily cater meals with deserts in them. How come anything catered from a US station (be it SFO, DEN or IAD, EWR) has to involve a crappy packet cake when other stations can get it right? Considering the outstations are doing it to the same cost as the home stations, it can’t be that hard – can it?

Service was cleared down in a reasonable time frame, and by the time I used the facilities, the plane was in night mode. Which brings me onto the state of the 777. And apart from a few dirty windows, this one seemed to be in pretty good condition. Yes, the usual scratches are here and there, but it seemed mostly cosmetic stuff. In other words, one of the better ones – easier to repaint first, then refit later.

But I was tired – so I crashed out for a the next few hours. Upon waking up, I wanted to know where we were. And that’s when I found out the video screen had died. The Audio programming was alive still, but anything from Row 31 onwards seemed to be dead.

I raised the issue when the crew were doing water walk rounds, and a couple of attempts to reboot the IFE system were made to no avail. So it was back to the GhettoIFE system for a bit.

Speaking of water runs, the crew were very proactive, being out and about every hour or so.

The flight tracked over the Canadian coast, and well – I’ll let the pictures do the talking.

http://pb-i4.s3.amazonaws.com/photos/6247-1297744004-20.jpg
As we hit the 1.5 hour before landing marker, the lights came up, and the second service begun. So what delights to expect of the second service then?


It’s a sandwich of circular turkey meat, cream cheese and more cheese, with Dutch Corn snacks and a KitKat.

Whilst the sandwich was small, it was not a bad portion. The rest of the stuff was of a reasonable quality. I’d say it was pretty good, whilst not as good as the Frankfurt service you can get, it was better than some catering I’ve had.

Now most people know I’m not an arrogant little goit who demands XYZ, rather I ask nicely and say “please” and “thank you”. Whilst this is common good manners to me, it seems it was in short supply on this flight from some people. So when the the flight attendant said I was “the politest person on the plane” I took that as a big compliment. And returned the compliment in kind.

Soon enough, it was cleardown time again before the hell of IAD. But before that, the Apologies Cards were being handed out by the purser, who apologised for the lack of video screens – and she was making sure everyone who was hit got one.


On approach

After vectoring in, the crew had the plane buckled up tight – which was good as we were decending it was as bumpy as heck.

http://www.youtube.com/watch?v=UF_LvjW_3xw

After landing we docked at the far end of C Concourse, and the bong went off, releasing us to leave the plane. I thanked the crew for their service, and begun the hike over to C concourse immigration and transfer.

Overall: What a bloody excellent crew. No issues at all with the crew or the service. What I’d consider a perfect example of a GOOD United International Crew who were attentive, polite and were willing to help. The gift voucher is appreciated too which cashed out at a measly $50. It’s still better than a poke in the eye.

Now of course being at IAD means one can either take the spacebuggy to immigration, or take head to the transfer section on C Concource. I headed to transfer.

And oh dear. 4 lanes of switchbacks in the visitors queue. At least every booth was manned. Alas, they couldn’t redirect people to the US Residents lane as that was filling up rapidly.

At my turn in the queue, I was seen to, and stamped into the country in about 3 minutes or so. Not so bad at all.

By this point, the luggage had long since been offloaded from the carousel (and as I had none, that was besides the point), so I made my way to the customs check, where I was greeted with a friendly “Welcome to the United States”

What wasn’t friendly was the 5 lane switchback for midfield security. And it was full TSA games today with handswipes, in the presecurity queue. Another 30 minutes and I made it to my lane (with people who had just flown in working out they had to take their shoes off and laptops out

I was then directed to the Nude-O-Scope. To which I bluntly replied “I Opt Out”. Much to the facial consternation of the TSA person who was in flapjacket kit.

Another 5 minutes and I was directed through the side gate and given the full fondle, although to compliment the inspecting officer, he gave me the opportunity to have the screening in private, and he explained what he was doing. Thankfully I was cleared, and thanked for my time and understanding.

(and no, I didn’t get any flowers, chocolates or anything. Jumping to second base before going through the dating routines. I ask you…)

What was a 3:30 hour connection had been burned down to an mere 1 and a half hour. And as much as I really wanted to get to the Dulles Bus Station, I decided head to the RCC instead for 40 minutes.

Lounge stop: United Red Carpet Club C7

Why do I always end up at this Club at IAD? Ho hum. I was greeted at the podium, and after the agent had fun swiping my BMI Diamond Club card, she manually entered it to make it work. I was offered a free T-Mobile internet card as well – how very nice.

Which for 40 minutes is perfect time to have a couple of colas, look at the lack of food, and get my mail and call home.

Otherwise, look through my previous trip reports – it hasn’t changed. But it does need a change and a lick of paint like the B Gate Lounges at ORD…

Eventually, 15:30 came round and it was time to hike over to the A gates. Now crossing IAD as many of us remember used to be a matter of getting on a Space Buggy and trundling around the terminal. Well now they have this wonder Aerotrain.


Yes, it seemed EXACTLY like this

Except the C station concourse is at the site of where the “New” C/D Concourse will be built. And considering this is IAD, whole civilisations could had risen and fallen in that time. Therefore a lot of hiking is needed.

Ah, nothing like a good stretch of the legs.

Thankfully there was a train waiting, and soon enough I was in the back end of Dulles – the United Express A Gates where I had 5 minutes to wait before boarding was called. Our ERJ of the day was awaiting outside, set to rock.

UA7517 Washington Dulles International to New York La Guardia, 11/02/11
United Express Operated by Shuttle America, Embraer 170, Economy Class 14A
277 miles flown, 600 Miles Earned,

The Pictures http://www.photoblog.com/kevincm/201…-at-night.html

Y’know, I may be seen as odd, but this is an Regional Jet that I actually like (along with most of the Embraer aeroplanes to be honest), as it feels big, roomy and the 2 x 2 seating that you’re not compressed against is a winner. It’s a shame the windows are misaligned though.

It seems everyone was at the gate on time, as the door was sealed quickly and we pushed back.


The last of a breed

Safety demo was carried out manually by the crew, and the plane begun it’s taxi… until we made a very familiar turn to the penalty boxes. Thankfully, it was 10 minute hold – and for once it was just that. Soon enough we rocketed up into the evening sun

http://www.youtube.com/watch?v=1H8khn9h6eQ

The service was a glass of coke, but lets be honest, that’s not important right now. What is more important is what’s going on outside the window.

From the sunset

Over the East Coast Lakes

To a night time approach with Manhattan to the left

And Crossing near LGA

and finally landing

http://www.youtube.com/watch?v=OFoiX714APg

After a short hold, we taxied to the gate and an airbridge was connected, allowing people to leave the plane

Overall: Yet another excellent performance by Republic Airlines crews. The flight attendants whilst sluggish did the job they could do in a 40 minute flight. But who cares about that. Sometimes the view out of the window makes up for any flight – and this was one of those times.

Upon exiting at LGA, I followed the signs out and having no luggage – was at the kerb in 5 minutes. It was then a matter of dealing with a NYC Cabbie, who got lost and drove round in circles a couple of times until I reached my hotel on 29th and 39th – the Holiday Inn Long Island.

Part IV – The Holdiay Inn Long Island and OTE: 30 Rock.

Hotel: Holiday Inn Long Island City Manhattan View

Yes, My tradition of shooting hotel pictures at night continues

Ok, why am i staying all the way out here? Because I am as cheap as hell really. Whilst I could spend hours risking my life with Priceline, I chose the easy option of a Holiday Inn near just over the river.

And what a good option it was. The hotel looked brand spanking new still.

I checked in, and was greeted as a Priority Club member, and given a bottle of water and jellybeans as a thank you for being a member.


Welcome amenity


Bed


[i]Chaise with my junk on it[/I

The room itself was spacious. No cubby hole here. Lots of room to swing multiple cats, with a flat screen telly to boot. Only a shower though which isn’t bad, but I do like a nice long bath.

The beauty of this place is it’s a block away from a Subway station, and you’re in Manhattan in 5 minutes, and midtown in 20.

Overall: For the rate paid, it’s a Bargain. Clean, lots of room and the bed was sleepable in. What more can I ask for? Oh points. We’ll talk about that later

Now I had things to do various bits of shopping in New York, but I did have one little thing to do – something I meant to do on my last trip via New York. And it’s time for the One Time Exception.

Now I need a snappy script writer for these trip reports, as well as a cast of tag alongs that make it look like Saturday Night Live. But since it’s just me, I’ll head to the top.. of the rock.

One Time Exception: From the Top of 30 Rockefeller Plaza.
Cost $22 – $2 discount ($20 Paid)

The Pictures
- Day Through Evening – http://www.photoblog.com/kevincm/201…o-evening.html
- Evening Through Sunset – http://www.photoblog.com/kevincm/201…o-evening.html
- Night http://www.photoblog.com/kevincm/201…-at-night.html

30 Rockefeller Plaza is one of the observation platforms in New York. Of course, one could head to The Empire State Building, but that is so touristy… Once paying to get in, its a matter of going through a metal detector, walking around the ground floor exhibit, and then taking a multicolour lift of NBC history up to the 69th floor.

Of course, it’s a matter of going up and just looking. But as well as enclosed areas there are open air areas.


Central Park Snowed in


Empire and Downtown


Liberty in the distance


Sunset over Newark


Chrysler Building and the Pan Am Offices


And it was windy

Overall: Observation posts are that. To observe and watch. Not just the sights, but the people. And whilst $22 is a bit steep (in comparison to the John Hancock Observatory in Chicago which sums in at $11), it’s still a good option for an evening sunset. Recommended.
Part V – LGA-IAD

Back to LGA.

This being a mileage run, my time was short, but as usual – well coordinated and used. Whilst I had missed out on some things (like the Intrepid or Ground Zero Memorial Museum), I have a strong suspicion I’ll be back to New York eventually.

The hotel got me a livery car, that drove me back to LGA for another $25. No one was at Check-in, so I was checked in quickly, and my bag checked through all the way to Frankfurt.

Whilst I had an hour to spare before boarding, a mix of the Red Carpet Club on the outside of security plus knowing my luck long security when I needed to get to my flight equalled “get through, find power and charge”.

And that’s what I did.

Security thankfully was quick and painless with no nude-o-scoping. In the meantime, I parked myself near the gate and found a plug to charge both the phone and the laptop for a bit.


Ahh. The olde Tulip.

When I returned to the gate I saw my luck hadn’t changed, and a CRJ-200 was sitting there waiting for me.


A portable vision of hell

Meanwhile, the gate agents were tagging the rollaboards and larger bags – thankfully, neither of mine were targeted.

Boarding was eventually called, and I made my way forward.

Part VI – IAD-FRA

UA6047 New York La Guardia to Washington Dulles International, 13/02/11
United Express operated by Atlantic Southeast Airlines, Bombardier CRJ-200, Economy Class, 2A
278 miles flown 600 Status Miles Earned.

Oh heck. My favourite aircraft in the world… NOT. The CRJ unfortunately is a crammed up piece of metal with a pair of engines at the back of it that allegedly transfers people from point A to point B, in total discomfort. Which is a total downgrade from the Seat 1A I had on a ERJ-145 before the equipment swap.

At least this one isn’t operated by Mesa. Small consolation I suppose. And it showed. For starters, the usual CRJ seating of low back seats was no where to be found, and on top of that the cabin was kept in reasonable condition.

Either I’ve lost a lot of weight or this CRJ has a slightly different configuration. Then of course, I remembered who Atlantic South East flew for – and the seat designs had a distinct “Delta” feeling about them.

The plane loaded up quickly and the doors were buttoned away with a full load to IAD.

Safety demo was done manually, and after a short taxi, we took off

http://www.youtube.com/watch?v=Yxx78luWMBM

Now, my luck for this trip is holding still, as I had Manhattan to my left on take off, and well…

Soon enough the bongs went off, and a drinks service commenced. For this shorter run, a diet coke is enough to keep going.


And touch trolly, head back to the galley. Touch trolly, crush ice, head back to the galley. Touch trolly…

During the flight, the flight deck came on the tannoy, and announced to my joy that we were docking at C Concourse and not the Dulles bus station (to a minor whoop from me). This is very beneficial as it means I won’t miss my short connection at IAD

As the sun begun to set, the service was cleared down and we begun the short decent into Dulles with lovely colours in the sky.

http://www.youtube.com/watch?v=_IeJ-vKR6pc Landing video.

Soon enough though, we had touched down and the little CRJ trundled across the airport to gate C26 where we parked up at the ramp, and released to leave via the ramp.

Overall: Not a bad little flight. The CRJ although a hateful aircraft seemed better in this configuration for some reason. I suppose when someone looks after an aircraft, it’s a good thing. And yes, that was a hint Mesa to sort your aircraft out.

A quick IAD stop

With 25 minutes till boarding for the next flight, it’s a case of “guess the gate” as some of the gate monitors can be unintelligible and few and far between at IAD. Thankfully, a quick look and the departure gate listed was D1 – a short walk back to where I had came from.

Whilst I could had slummed it over to D8 for a quick lounge stop, I had my final priority of the trip – Duty Free. Normally I don’t partake, but I have friends who I like to keep as friends

A quick stock-up, and the duty free was sent to the gate, as I was as boarding was no more than 10 minutes away.

A quick chat to the gate agents revealed that First and Business was going to be busy, but Economy was wide open – especially down the back.

All good for me – and the hope that my seat mate might get the hint

Boarding commenced on schedule, and soon enough mere Star Golds were allowed to board

UA952 Washington Dulles International to Frankfurt-am-Main International 13/02/11
United Airlines, Boeing 767-300ER, Economy Class, 36J
4,081 miles flown 4070 Status Miles Earned.
Channel 9: On

I made my way aboard greeting the crew, and directed to my home down the back. As one of the first economy class victims aboard, I had a choice of overhead bins, and dumped my crap appropriately.

However as we were settling, the power went out on the plane. It came back up quickly, and I had a flight attendant in stitches when I stated “So the pilot forgot to feed anohter $5 in the meter?”

My seat mate came soon enough, and we both noticed that there was going to be acres of space on the flight, so he pro-actively found another isle seat, giving me the pair of seats across the pond.

From those two points, I could tell this was going to be a good flight.

The rest of the plane loaded quickly, and then my favourite version of the United Safety Video came on – the Boeing 767-300ER one. (and I’m NOT referring to the great God Jeff not blinking throughout his introduction) as we pushed back.

http://www.youtube.com/watch?v=HGtcZKEUD2Q

Call me sad, or I’ve been overexposed to this video as I fly in UA’s 767-300ER fleet WAY too much, but I’ve always loved the way the introduction has always been delivered in this video in comparison to some. That and I can recite the first part of the video nowdays without prompting….

The crew made sure the aircraft was buttoned up as the captain was being a bit fast around Dulles – to the point we lined up and did a rolling takeoff

http://www.youtube.com/watch?v=3GuzT3Zyyyw

The 767 took off with its usual grace, and we were up into the night sky, crossing over Baltimore, and then upwards for the long trek to Frankfurt


Baltimore

Whilst the crew were getting ready for the first service, I saw that the IFE had nothing on, so I decided to load up something that’s from a long time ago in a galaxy far far away….


A long time ago in a galaxy far far away when customer service was different…

The crew were released for first service quickly.


C’mon. You should all know United’s First service by now

Which then followed into the catering delights that Dulles can cook up. And for Dulles, this wasn’t THAT bad, given it was a choice of beef or pasta. And I took the beef.


The tray

The beef wasn’t tough, and edible, the vegetables were of a reasonable consitiancy. Even the caterers are getting creative adding carrot to the salad. The only minor letdown (as to be expected when catered from a US Station) is the desert. But I’ve ranted about that already.

Cleanup was quick, and soon enough the cabin descended into darkness as we begun the long slog across the pond.


Nighttime in the cabin

I woke up over Ireland, with about 2 hours to go in flight with breakfast being served over the English countryside, with the lights coming on.


It’s England. Trust me on this.

Of course, this is a UA breakfast, and its the usual pastry with a pot of bacterial fermentation of milk. What were we saying about breakfast being an afterthought… this sums it up.

Soon enough, the sun had risen, and we were beginning our decent over Northern Europe, and tracking close to Frankfurt.

A few turns and after we decended, our plane’s wheels planted firmly on the runway at Frankfurt am Main.

http://www.youtube.com/watch?v=q44gY-V5MLc -Landing video

And after waiting for a few aircraft to take off, the aircraft taxied like a nut to the A gates, where an airbridge was connected and we were allowed to disembark.

The crew were still smiling and talking to passengers. I thanked the crew for their good and friendly service and disembarked.

Overall: This is the United I remember – good and friendly service, delivered no matter what. It quite frankly puts it’s Continental cousins to shame after the last trip. I’d go as far as to say the crew wanted to be on this trip, and actually wanted to fly dread the thought. Excellent work – and a reminder why I pay the high fares when I have other options.

Part VII – FRA and FRA-LCY with BA.

 Guten Morgen Frankfurt!

After leaving the gate, I was thrust into the joy of Frankfurt A gates, and after a quick comfort break, I found a short queue at passport control. After being welcomed with typical German inefficiency that is the the Bundespolizei, I descended to the A baggage reclaim, where my bag had just come off the belt, and then entered Germany.

After navigating that was the joy of luggage claim, I begun the hunt for the Skytrain that would connect me to T2. A bit of hunting and I found it, and was shortly transferred to the non Star Alliance side of Frankfurt airport.


The joy of automated trains…

After hunting for the BA check in desk, I double checked, and found I’d have to repack my duty free even though it was in a tamperproof bag

So this is when the bag packed out, taking the little rucksack to 10kg of cargo. After repacking, I presented in for the LCY flight, and had my boarding pass issued. It was then a matter of exiting Germany again, and waiting for a bit until I was ready to go through security. As the D/E gates of Frankfurt have an odd setup – with document check first, then duty free, THEN security.

Mad I tell you!

After a while and after sorting things out, I went through security, and of course, beeped, and then my camera and other stuff wanded for security .

I was let go, and found a window, and watched planes for a bit until our plane was called.

Two busloads of passengers were sent – I managed to grab the first bus. After driving round for 10 minutes, our bus reached the little Embraer 170 at the back of Frankfurt airport. I went for the back entrance.

BA8733 Frankfurt-am-Main International to London City Airport
British Airways CityFlyer, Embraer 170, Seat 14D EuroTraveller
447 miles flown, 125 Qantas FF miles earned, 10 Status Points Earned

I was greeted aboard, and found my seat of 14D. After popping the rucksack down and the ragbag down, the plane begun to slowly fill up. Except no one was intrested in sitting next to me.

The plane was secured and the safety briefing done. And then begun the taxi. And at this point, I’ll freely admit I fell asleep right until the plane lined up on the runway

http://www.youtube.com/watch?v=t8lY0JBQGH4

Like in all these ERJ’s it was a quick take off and quick climb into the skies.

So lets look around – well it’s an ERJ-170. So misaligned windows are the order of the day. Seat pitch is 31″, and a tightish one at that -but no worse that Shuttle America’s ERJ-170.


Seat shot

The cabin itself was nice and fresh, and well looked after.


Cabin shot

The cabin crew were soon released with a basket snack service. Don’t get too excited kids – it was a choice of crisps, a biscuit or a graniola bar.


Crisps and Biscuits.

Well – it’s the thought that counts I suppose.

After the snacks had been distributed, it was time for drinks, and I opted for a Diet Coke to tide me home.


It wants to be a full can of Diet Coke when it grows up…

Now, I know BA is trying help me watch my waistline, but please – can we quit with the fun sized cans of coke please and introduce cans of Coke that have grown up?

Service was cleared down near France, and we begun a track over the channel, before lining up for City Airport, making landfall over Thanett and it’s wind farm, and slowly tracking down until the fast landing at City Airport.


England’s Green and Pleasant Land

http://www.youtube.com/watch?v=9LUBEPL4bb8

The plane taxied around city, and parked up at City. Again, I exited from the back of the plane and thanked the cabin attendant


I’ve got to admit, I still love the Chatham Dockyard Tail


The bird

Overall: A short trip, with good friendly service and few more nibbles – for less than other carriers would take me that day. Why choose anyone else? BA was a good selection in this case, and the novelty of going into City Airport makes it just as fun.

After exiting the plane, it was a short walk to the UK border where I was welcomed. Soon after the baggage arrived.

And oh dear. The packing tape fairy’s had been at it. BIG TIME.

Vielen Dank Flughaven Frankfurt

I asked for some assistance, but the ground team couldn’t be bothered to file a luggage report even.

I tested the straps, and they seemed stable. The trick would be getting from one side of London to the other, and then the train home…

Thankfully, there was a DLR which was leaving in a few moments after arrival, and I boared that to Canning town, then the Jubellie Line from Canning Town, across the city, and up to Baker Street, and then a change to the Bakerloo line up over to Marylebone.

No bag split yet. Beeped my way out of the tube station. No split yet.

I reached the concourse, saw a train was going in 7 minutes, and rushed to the ticket machine to pick up a ticket. No split.

A race through the gates, and onto the top of the train as it was terminating at Moor Street. No split.

Chiltern Railways London Marylebone to Birmingham Moor Street.
Class 168/2
£19.50 Super Off Peak Return

It’s the usual. Fast to Bicester North, then stopping to Moor Street. As usual, Chiltern did an excellent job of getting me to Birmingham. Alas I had a reminder of valentines day on the train with the amounts of red ballons and red paraphernalia on the train.

Considering it’s only 30 minutes slower than the Virgin service, and it’s £19.50 to go to Birmingham after 11am, it’s a bargain of a ticket.

Upon reaching Moor Street, it was through the barriers, and through the Bull Ring Centre, to find a taxi, and finally, home to my flat front door.

In closing up….
 
The surprise of the whole thing is still United. And how it’s improved, and how crews still seem to be excellent, both their mainline international crews and their regional affiliates. All conducted themselves with excellent service and good conduct.

It’s how I remember the best of United, and I hope that this propagates through Continental Airlines as the company merges. Because those sloth’s at Houston firmly need a kick if they’re going to pull this service over customers eyes.

BMI Baby… was a LCC experience. It did the job. Not ideal, but then when faced with an option to pay £310 or £33… it becomes a very simple option. The plane was clean and the staff were friendly. Not much more you can ask for on a short hop.

British Airways CityFlyer was a lovely surprise, and for £60, an excellent value product back and forth to Europe. And it was lovely to board a British carrier to take me home. I’d say the product is well rounded, delivered, and suitable for the time of day they were carrying people.

The Holiday Inn was rewarding – in more ways than one. Apart from a very fresh hotel, the slug of 14k of points was very very very very welcome (and another part of “Crack the Case” gone!)

And I’m still annoyed as hell about the bag, and awaiting a telephone call from British Airways about repairs and replacement…..

But wait – there’s more! What about the photo? Well Read on (and it’s optional reading )

And there’s more – Creating the picture
You really didn’t think you’d escape this bit did you?

For those who do lots of digital photography will recognise this as a “workflow”. I’m using a much simpler workflow than normal – as I have a life

So after, capturing the images with my Canon 50D, they are copied into Lightroom for Group Analysis (I could use Apple’s Apeture for this, but I’ve never been happy with the performance of it).

After spending a few hours with the contact sheets, I’ve got the image I want to work with. When I select an image, it’s normally one that I’ll commit to so I can get a bit of quality from it

First up, we need to straighten the image and clear any abnormalities, colour contrasts and other junk before doing much more.


I’ve boosted the contrast in the image as I really want some of this stand out well in black and white.

Finally, I apply a bit of noise reduction to make the image look “smoother”

Brilliant. We’ll export this as an uncompressed TIF for working purposes, and now head over to GIMP for the next part of the process (I’m very old fashioned, and I tend to work with uncompressed images so there is no degradation of the image like JPG suffers – in fact, I won’t create a JEPG until the image is ready to ship).

Next I’ll take a copied layer, hide the working layer, and desaturate the main image so it goes into black and white.

We’ll create two layers in this – one containing the sharp yellows of the cab, one for the black and white for the background

Now I’m after more of a landscape sort of image, so lets trim, save, and merge the layers together.

And because this is going on the interwebs too, I’ve added a little border around it and a copyright marker .

Image (c) Kevin Marshall 2011, All Rights Reserved,
Electronic reproduction permitted for personal use only
Any other use requires negotiation and licensing where appropriate.

For those who want a copy, feel free and click here for a high res copy, but please note, I’m exercising my copyright on them. So in other words, if I find this in a household store on my next visit to the shops, I’ll be… unamused

And the final Canvas, now the pride of the flat – and the reward of a mileage run.

Well, that’s me for another couple of months. However, it’ll be soon time to head back to Sweet Home Chicago as I put Air Canada under the spotlight (Yes, it’s entirely your fault Continental) in North America with Polite Canadians? Chicago X with Air Canada

Until then, I wish you safe travels, unharrased by groping officers, Group 4 Security Staff who won’t question your mileage runs and Frankfurt Security who want to rip apart your bags.

Questions and Comments as usual are welcome! Previous reports can be found here

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of  the question requiring clarification. A response will be sent to you as soon as is possible.

Posted by Kevincm | 4 Comments

Gold Run 2: Blame Canada! It’s only a mileage run anyway!* – Locking in Gold for another year (with BMI, Air Canada, Continental and Aer Lingus) – BHX-DUB, DUB-LHR-YVR-IAH-LHR
(*I blame South Park: Bigger Longer and Uncut for that)

Previous reports are at the back end of this trip report.

WARNING: This trip report does contain potty mouth words. It’s one of the few times I’m using “Freedom of Expression” to express how I really felt on this trip thanks to some parties.

Welcome back faithful reader to yet another one of my infamous mileage run trip reports. And yes, it’s in Economy class with not a hope in hell of an upgrade.

This time, as opposed to United Airlines alone, it’s a veritable bevy of Star Alliance Carriers (and non Star Alliance carriers to come to think of it…)

And more importantly from me – no cheating here – it’s in the back all the way (and you know what, it’s nice to be back). The usual rules do apply to this trip report (in other words, bad humour, very bad puns, musical references that not man people get, random Youtube videos, and of course – GhettoIFE systems.

3AM… Eternal…. (Yes, it’s the introduction)
** The KLF still rocks me still alas .

Whilst not occupying my waking moments, this year is going to be one of the most important Star Alliance years for me as the final acts of BMI occur. The fact is, I need to renew my Star Gold again or face a life of idiotic luggage fees – and considering some of the luggage I travel with, this is not a bad idea at all.

And to be honest, I’d rather travel in back of a plane than face crippling luggage fees (which wind up costing as much as a trip or like this over a year).

To this end, I have been keeping an eye out on good fares, and whilst the was a very acceptable CO €202 fare, it was 2 days AFTER I had booked my Chicago trip fare. Which was a pain to put it bluntly as I couldn’t change the UA trip to nest it in.

So once again, it was… 3am, and I was browsing the Mileage Run forum when I saw a nice reasonable Dublin Fare to Vancouver, with a base of $148, taxes of $384, banking in at a grand total of $534.49. As exchange rates when this was booked were riding, high – the hammer fell and it was a matter of finding a route that appealed to my insanity – and my pocket.

A bit more fiddling, and I managed to force Orbitz to cough out the following itinerary:
DUB-LHR (BMI)
LHR-YVR (Air Canada)
YVR-DEN (United)
DEN-EWR-DUB (Continental)

Whilst routing back via LHR would had been fun and had generated a few more miles, 1) the times were wrong and 2) taxes pushed the fare into the $600’s

So here’s the map- laugh away down in back.


Map of course by the Great Circle Mapper- www.gcmap.com

You think that’s of the planning section? Oh no. More is to come .

Late September wound it’s merry way along, and I took my regular look at all the active PNR’s to see what had changed if anything, when I saw that there were two CO269’s to EWR. A quick look and Uh-oh. My DEN-EWR flight had been completely retimed so I’d see my Dublin flight long sailed into the sunset.

Grudgingly, I powered on Skype and dialled numbers. And I must congratulate the poor agent who had to go off to continental to get seats released, then off to Air Canada to reticket, then back to Continental to get the DUB tag-on leg sorted.

Originally, it was suggested I was diverted to Chicago, then off to Dublin on the EI direct flight. Whilst I would had been in with a chance of scraping BMI Gold, it wasn’t my first option. I offered a divert via EWR and the late BMI connection to DUB. However, the agent came up with a bit of gold and instead diverted me from DEN to IAH (Houston), then to London and then to Dublin. A net gain of 2000 miles before any bonuses, and the possibility of skipping the last leg if I felt the urge.

SCORE! 12500 miles. Now we’re back in Mileage run territory for the win.

1 hour later, and after being thanked profusely for waiting, my ticket was stuck back in the ticketing queue. However, there was one slight issue – I was originally requested the midday flight to Dublin. Alas, they rebooked me on the late evening flight. So I had a choice, 12 hours at Heathrow, another flight, a night in Dublin then home, or offload myself at Heathrow and go home with a 3 hour journey.

You’ll find out what I did later

So what does the map look like now?

Much simpler with Denver removed. However, something or someone is telling me New York (and the surrounding area) and me aren’t just meant to mix at all. Although intend to deal with that soon…

In terms of hotels, this is a difficult one to play really . Whilst chain hotels would be nice in terms of points, I don’t stay enough for me to consider mattress running. For Dublin, a cheap night a Travelodge during a €19 stay would suffice, however the Vancouver hotel would be a tiny bit of a challenge.

For Vancouver, I had the choice of burning a bunch of Hyatt points, or paying ICHG some money for once. And believe it or not, it’s a hard choice – least of all there’s the fact of paying money, or starting to “Crack the Case”. In the end, I plumped for Cracking the Case with some PP points. As part of CtC, this is one set of the two Saturdays required, and 2 nights from the 10 I need. Which is nice.

Right enough chatting – onto the flying part

Part I – Off to BHX, BHX to DUB with EI.

Off to BHX!
(Pictures can be found at: http://www.photoblog.com/kevincm/201…ge-swords.html )

Most of the packing was done the night before, with important things popped in the bag (namely, the camera, laptop, 4 T-shirts, clothes, etc)


Obligatory bag shot

After finishing off being evil in the office (I’m a Systems Administrator – it’s in my nature), I popped my mini-rucksack on my back, and it was time for the off. A hop into town, and a M&S; to get some currency, and then off to Birmingham New Street to catch the train to Birmingham Airport.


Walking down central Birmingham

As it was peak time, trains were amazingly running to schedule, and it was a short walk to check in.

Reaching the check desks, I noticed the complete lack of queues, and was checked in quickly, with seat 2F assigned.

It was then a case of going upstairs to the newly expanded security area the airport has recently enlarged.

Birmingham Airport (no longer calling itself Birmingham International Airport) still has it’s delusions of grandeur, and is trying to merge it’s two terminals (The Main Terminal and EuroHub) into one beast – with all the fun that goes with it.

However, all the changes in the world don’t make much difference – if the staff are slothly as heck. And Birmingham Airport takes the biscuit here, with 2 security lanes open only, luggage bin delivery crawling along, and even when they finally scanned my bag, it beeped and the camera was run through the wipe explosives tests. Even that took a full five minutes.

Not impressive. I guess de-branding yourself as an international airport means you can be more slothly.

After making into the terminal (no lounge access this time as I’m flying EI), I found a nice perch, spent a bit catching up with the world. However as some have noticed – staying in the public area verses the Servisair lounge at BHX isn’t that much difference, except for an annoying Tweenies Kiddies ride machine.


The central waiting area

A look up at the departure screens showed the flight was going to be 15 minutes late – not the end of the he world.

Soon enough the bar went green, and it was off to Gate 57 where boarding begun when I arrived.

Even though we were at an abridge gate, the corridor was broken, so it was a hike downstairs and onto the tarmac, then up the portastairs again and aboard.


The bird of the night

Aer Lingus EI0277, Birmingham Airport – Dublin International Airport
Airbus A320, Seat 2F, Economy Class
200 Miles Flown, 0 QF miles earned, 42 BMI destination miles earned

I was welcomed aboard to find the plane was packed, as well as the luggage bins were filling out quickly. Thankfully, I stowed the rucksack, and took my seat.

The plane of course filled out, with only a couple of spare seats – namely the one next to me was free – which is always nice.

However, alas – there are other people on a flight. In front of me, two “Merry” Irish lads who used my underseat space to store their luggage (and the crew didn’t notice that), and behind me, kiddies who thought playing with the tray would be the fun activity of the night.

The doors however were sealed 10 minutes late, pushback and safety demo commenced. Which would had been nice to hear if not for the lads in front and kids behind making a racket.

Eventually, we taxied out to the North-Westerly runway, and after a FlyBe ERJ 195 took off, we lined up and powered out into the night sky.

Youtube video: http://www.youtube.com/watch?v=If-WrJ7NSjM

The climb was long, but soon enough, the crew were released to conduct service, and I popped the iPhone on to listen to a few tunes for the short hop.


The lights of Birmingham

Service was conducted with a food and drinks run, with a reasonable take up. Of course, the kids decided to play with the tray table a bit more

Which was a royal PITA.

However, after Duty free was done, the cabin was secured, the kids put the table away finally, and the lads in front were told to switch off their music by both of the front cabin crew, and with a direct approach, we landed at Dublin Airport.

Youtube Video: http://www.youtube.com/watch?v=F4Uw97B2sEo


A quiet Dublin evening

Overall: As usual, a good friendly service by Aer Lingus. A shame that people take the shine of the glamour that was air travel…


The bird at Dublin Airport

After deplaning, I made my way through immigration, and was into the public area in five minutes or so.

It’s late, and as I need to get some rest, it’s off to my cheap hotel for the night. I decided to be extravagant, and paid a taxi to take me to the hotel – which cost about half the price of the hotel itself.

Hotel: Travelodge Swords
€19 Rate.

Of course, a Travelodge is a Travelodge. Expect the bare minimums if you’ve been good. And it wasn’t that bad. The bed was sleepable in, and warm (which is more than could be said of the room). It was clean and simple. Enough for a night.


Sofa


Bed

It even had a real key!


See… none of this fancy keycard stuff…

But it was a bed for the night, and at the price, I wasn’t arguing.

Overall: It’s a bed. That’s it

Soon enough, it was time to wake up, wash, grog, and re-bag for the oncoming storm. I’m taking two little rucksacks with me – one that was tightly packed away now comes out as it’s good for cargo, the other will be my “day” rucksack.

And thankfully there’s a shuttle bus running to the airport. Alas, Dublin Airport is copying Heathrow in some bad ways – the main way of charging €5 for the privilege of sitting in a bus that goes around the houses, sits in places for minutes, and finally arrives in the middle of nowhere with a 3 mile hike to the terminal building.

Part II – Diamond Club at DUB, DUB-LHR with BMI, Transit and London Lounge

However, I wandered to in the joy of Dubin T1 and it still feels as expansive, and… tired (in comparison to the shiny new T2 next door).

I queued up at the manual check in, and was checked in all the way to Vancouver. With no bags, it was a case of lugging the minirucksack along and off through security which was a quick 2 minute job and up to the BMI Diamond Club Lounge.


Once more unto the breech…

Lounge Stop: BMI Diamond Club Lounge

I was greeted and invited into the lounge and took a perch near the back of the club. Food was limited at this time of the morning, but drinks were a-flowing. Whilst the club has free WiFi, it was… bouncy. Bouncy and up and down. Annoying, but it seems the cheap Eirecom router was the problem.

Nothing like the joy of technology.

The club itself seems tired. For those who remember the olde Gate 14 lounge at LHR or the Manchester Lounge – like that. With all the stains in the furniture too. Snacks were limited to chocolates, breakfast items and some spirits beers and wines. Well might as well make the start of the day appropriate I say…


Food Selection


From the back of the lounge

Soon enough, the flight was called and it was down to the gate to pick up BD122. A short wait, and the flight was called for boarding.


The bird at the gate

BD122 Dublin International Airport – London Heathrow Terminal 1
British Midland International (BMI), Airbus A319, 21A, Economy Class,
280 Miles flown, 400 earned

Now this is a rarity – me actually boarding and travelling on a BMI flight. Actually flying with my “Home” airline. The crew were friendly in greeting, pointing me to the back of the plane and allowed me to get settled as the rest of the plane boarded.

From the looks of the load of the plane, it was pretty well loaded, however, (and thankfully), the Gold Seat Block next me to me worked, and I had 1 ½ seats to myself (with the person in the isle seat taking the other 1 ½ seats). Loading itself was slow with a fair few small people boarding too, and a lot of international connections – at least BMI hasn’t lost all of that traffic to Aer Lingus (although it’s done a very good job of loosing a lot of it so far)

Crew were in a friendly mood, and we holding babies as the parents were settling down -a very “fun” crew.

Pushback was on schedule, the saftey video flipped out for us all to watch, and we taxied out, with a Ryanair bird held for us so we could take off first

Youtube – takeoff video – http://www.youtube.com/watch?v=0Chts_WkEqM

After take off we climbed, turned and headed for the Irish sea, crossing over Manchester and descending over Climb, turn, Irish sea, Manchester, decent over Birmingham before heading into Heathrow.


Climbing out

The crew were in good spirits, talkative and chatting to passenger as they were carrying out the BOB service (which had little uptake from what I could see). After BOB had been completed, the crew tried to sell Heathrow Express tickets without success and settled in the back to stock-take.

The seats themselves were the classic Recaro blue leather seats – nice and comfortable- although a proper adjustable headrest would had been nice, but still a comfortable place to be in.

The seat picture was a lot more generous than EI, with a purported 31” pitch. It felt like there may had been an extra inch or two – but it was comfortable and I was able to stretch out for a bit.


Midflight

There were frequent walk-throughs for tidy ups, and soon enough the seatbelt sign was on again as we begun the decent into Heathrow. This of course being Heathrow in the daytime means of course, three laps of the Ockingham Stack. After the laps, we crossed over the city to complete a river approach before turning to land.


The city is underneath somewhere

Youtube – Landing Video – http://www.youtube.com/watch?v=ctAVyseKeiw

A short taxi via T3 and the little A320 docked at the Green Mile in T1. The bong went, and everyone climbed out. I thanked the crew and headed off.

Overall: the schedules may not be up to much (we can thank others for that mess), BMI shorthaul is still a reasonable product – no worse than US domestics. Taking some lessons from papa Lufthansa in terms of a drink service wouldn’t go amiss. The crew are still it’s biggest asset – and it shows with the caring and quality of service by all staff.

Now fly to more destinations I want to fly to BMI, and I’ll still send trade your way..


Off unto the green mile….

Transfer at LHR
Through all the times I’ve travelled, I’ve never actually transited at Heathrow airport – I’ve only gone in and out of it. So this will be a new experience for me.

Or not.

Like a good traveller, I followed the signs and went down the green mile, through Domestic Arrivals, and dumped at T1 Departures. Backside.

I caught the lift down, and wandered over to T3. And T3 seems to be worse that I remember it, with the low ceilings, the place being madder than anything.

Heck, it made T1 look like a tranquil garden.

After risking HMV for another set of headphones (Don’t ask – it’s turning into a bad joke with a nearly a new set of earbuds on each trip – the rate I’m going, I should buy shares in Sennheiser), I made my way to the The London Lounge.

Lounge Stop: The London Lounge (Operated by SAS and Air Canada)

Imagine walking into Ikea. Right. That’s the lounge. . In terms content, there seating areas, food areas, and Apple Macs. All very… Swedish.


Drinks


Magazines

The food itself was of reasonable quality – seemingly arriving at the end of Breakfast and the beginning of lunch, with lots of little sections (a kids room, a TV room, Apple Macs Zone, etc)

It was a reasonable spread, but the lounge did seem very busy and a distinct lack of power sockets. Which is a pain if you don’t know how your plane is configured…

However, time winds its way, and it was time to head to the gate area where boarding had begun. A quick boarding pass scan, and I was on my way, and thereafter, a general boarding call for the back of the plane.


Sweet Chariot – To Canada!

Part III – LHR-YVR with Air Canada and the joy of Secondary.

AC855 London Heathrow Terminal 3 – Vancouver International Airport
Air Canada, Airbus A330-300, 37K, Economy Class,
4723 Miles flown, 4710Miles earned.

I was welcomed aboard, and made my way down the coffin business seats, and through to the first economy cabin, and finally, to my seat in the second economy cabin.

My seatmate was already in-situ, but it was easy getting in and out of the seat – one of the reasons why I like the A330’s is the 2 x 4 x 2 seating – only having to disturb one person in the worst situations.

Looking at the seat, what a well appointed seat we have here. A nice large IFE screen, a single power socket down below and shock and horror – a USB power socket! The seat itself is a 32” seat, and again – it felt a lot bigger than that.

Pushback was on schedule, and after a taxi around to 27R, the plane powered out and took off for the long 10 hour flight to Vancouver.

Youtube takeoff video: http://www.youtube.com/watch?v=3ZqNZKBn1Ds


Climbout over a nice day over Great Britain

Shortly after take off, I tried to use the IFE. And this is where it went pear shaped, with it crashing. The system was rebooted twice, but in our section of the plane – the IFE was out for the count. Blue compensation vouchers were issued… and we’ll get to that in the wrap up.

So, no working big IFE Screen. What does that mean faithful viewer? Oh if you haven’t guessed by now….


GhettoIFE – iPhone4 edition (and no, I haven’t got the cash for an iPad version yet…) – and yes It’s a trap!

Soon enough first it was time for first service and drinks, with a choice of salmon with rice or chicken with pasta.


Lunch


Chicken


Salad


Wine
The chicken was edible, and pretty filling, but quantity seemed a bit small (like the Salmon in that respect). The Bean salad inspired and tangy. And dread the thought – wine (complimentary!), which was served in a plastic bottle and glass – the wine was nothing special, but it helped the meal go down reasonably well.

A cleardown and second drinks service followed dinner, where after I settled in for a bit. As the pitch was quiet nice, I raised the headrest up, and left the seat in the upright position. As duty free came round, I sort of added to the plane collection, and overhead the couple in front of me having problems with seat power. Apparently they forgot their plug adaptors and left them in the hold.

Good thing I carry a spare on me at most times

From what I saw of the working IFE systems on other seats, EnRoute seems a stacked IFE system – when it works. Alas I couldn’t test it – heck I couldn’t get it to display a map.


Broken IFE on top, working IFE to the right – note the USB power for devices – it does work!

After dinner I crashed for a bit, and woke over Greenland to see one of the most lovely sights in flying – and I’ll let the pics do the talking.

After this, it went dark again, and I crashed out for a bit further – the new headphones doing their job splendidly. The crew were pro-active, and helping people out, doing water runs and being generally nice.

About 4 hours out came the “second service” was delivered – a bit early for an arrivals service, but hey. What’s that all about?

A choice of veg bake or chicken bake was offered – both edible and non artificial. Additionally, this was offered a reasonable quality vanilla ice cream. It was a good selection for a 10 hour leg – better than what other carriers call a second service.

Eventually, the sky brightened again as we dipped southwards, and a final service was carriered out an hour and a half before Vancouver – with a drinks service and nibbles.


Pre-arrival snack


Bright skies

Soon enough, a service cleardown was completed, and the cabin was prepared for landing, heading out over the bay, and finally turning for the airport


Beginning final approach

Youtube landing video: http://www.youtube.com/watch?v=PyBdW4FgqME

Disembarkation was slow, but eventually, everyone was off the plane. I thanked the crew and left, not knowing the hell that was to be ahead of me…

Overall: Crew can make or break a flight if something goes wrong. With the IFE rebooted twice, vouchers were issued without question. The crew were helpful and talkative, offering a good quality service and apart from the pain that is Heathrow T3, it’s a very good option to North America. A 5% off voucher was issued in compensation when issued – not great, but better than a kick in the teeth. Which is what I got next…..

The Hell of Canadian Immigration.

(Warning: Potty mouth language ahead)

I made my way to immigration, and was lightly asked why I was visiting Canada for 2 days, with an indication of plans. She stamped the forms and I thought my passport and headed on my way.

I had a quick flight through the passport, and found no Canadian immigration stamp. Uh oh. And as if by magic when reaching the exit, I was directed to secondary area

Oh well – this is the joy of mileage running. And I was kept waiting for ½ an hour for an agent to see me.

I then repeated my journey, my plans, my past journeys, basically my travel history and why I only spend a few days in places. The agent then wanted confirmation of onward flights and hotels which I provided without a question. And then a full luggage stripdown.

And the agent saw my laptop. Which was promptly borrowed for an hour to see what they could glem off it.

A little did you know – they have free WiFi in the YVR airport area – that extends into the secondary customs hall. It’s a convenient place to blog I’ve got to admit whilst stuck in customs for an hour. Eventually, the laptop was returned to me (the content of my laptop I’ll grant you is risque and adult in some of the work I do – that’s the joy of being a photographer in my spare time) as it had raised an eyebrow or two (but no content that was offending to the Canadian Nation).

Well that’s fine and dandy.

I was stamped into Canada without the words “Apologises for the delay” and sent on my merry way after handing my form in.

How can I put this politely?  

WHAT A LOAD OF STEAMING FECKING CRAP. TWO HOURS OF A TRIP GONE BANG WITHOUT A SORRY FOR THE INCONVENIENCE.

I’m also bloody annoyed with the computer inspection – for the simple fact that some the content of my hard disk is yet, adult in nature (and considering I am a Fetish Photographer in my spare time, that should quite frankly come as no surprise)

I know mileage running can look suspicious, but my travel pattern should had given that away quickly.

It’s also taught me to travel with a lighter configured computer. When presenting 30k of images to a customs officer, I’m sure it confuses the hell out of them too. That and please close the applications you use – it’s just good manners.

So you’ll forgive me at this point my thoughts about Canada were Blame Canada? FECK Canada more like!

I wandered out of the secure zone, and hiked down to the domestic end of the airport, and raided 7-11 for a pair of transit cards that I would use for the next few days (and as a useful factiod – it avoids the $5 surcharge for buying tickets from the ticket machines at the train station.

A wander up to the Canada line train station, and soon I was on my way to the hotel, fuming like hell still.

Part IV – Holiday Inn Broadway, Vancouver, One Time Exception

HOTEL – Holiday Inn, Broadway, Vancouver.
The Pictures: http://www.photoblog.com/kevincm/201…vancouver.html

Whilst not in the heart of Vancouver, it is on the main transit routes in and out of the city, 10 minutes walk from the Canada lines station and also a bit of a bargain at $90 a night.

I was welcomed, checked in, card imprint took for incidentals and was assigned a 6th floor room, in actual fact the 2nd accommodation level. The hotel itself is in the middle of a big refurbishment (from the looks of it, it’s rebranding itself into a “new” Holiday Inn, but there was no visible dust around – which is very acceptable).

The bed itself was high up, and comfortable, whilst the TV is an old CRT, it’s not the end of the world when I’m meant to be out and about. What is more important is that there’s a distinct lack of power sockets in the room when I could find a grand total of 3 in the room. When you’ve got a laptop around and trying to hunt around, it’s a challenge to find a power socket to charge everything else around.


Welcome amenity – Bottle of water and chocolate


The Room


Bathroom Ameinties


The view

The area around the hotel has a fair mix of usual facilities, most notably, a London Drugs Store, and about 4 different sushi places within spitting distance of each other (and reasonably priced too – good if you want something nice to eat after the end of a very long trip)

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Sushi!

Time for a One-Time Exception, and continuing with the theme from Chicago, it appears to be water based… again.

ONE TIME EXCEPTION – Vancouver Sea Bus
Cost $2.50 for a 90 minute ticket on Vancouver Translink Services, or $9 Day ticket for use on transit services all day.
The Pictures: http://www.photoblog.com/kevincm/201…er-seabus.html
The Vancouver SeaBus is a link between North Vancouver and Vancouver, accessible from the Waterfront Station. As a cheap way to cross the city, it’s a passenger ferry capable of carrying 400 people at a time.

There’s a video on Youtube for you to view with lovely views from both sides as you cross the bay, with the city on one side, and the mountains on the other. Whilst not as comprehensive as say a full boat tour, it has the advantage of being every 15 minutes during the day, lasting 10 minutes, and if you have an all day ticket, it’s a great way to keep warm, dry and see bits of the city from sometimes the best place – on the water.

Youtube video: http://www.youtube.com/watch?v=S56trYhyxno (long)


Departing Waterfront


From the other side


North Vancouver and the mountains

It also allows easy access to both cities – Waterfront on the Vancouver side, Grouse Mountain and other locations from the North Vancouver side. Depending on how cold it is or if you’re equipped for it, a trip up Grouse Mountain is amazing.

Right. Enough of this ground stuff. Back to earning miles…

Part V – YVR – IAH with Continental and Houston Presidents Club

Soon enough Sunday morning rolled round, and as usual, it was a first thing in the morning start (5am starts) – which sums up this run completely. it was time to head off over to the SkyTrain and on the Canada line straight to the airport.

As an automated system, it was on time, and I was dumped back at the Airport, and after a hike, I was back at International arrivals. A wander upstairs showed a packed economy queue. That was ignored for a few seconds whilst I filled in my customs declaration. It was a case of then pulling out my BMI*G card out, and headed over to the Elite Queue, where I was checked in for the three remaining legs on Continental metal back to Dublin.

After confirming no bags were being checked in, I was sent on my merry way to security where my external hard disk seemed to give their X-ray machine a hard time and then it was off to the joy that is the US Border.

The agent looked at me oddly when I stated why I was in Canada for a short time, and asked me to repeat a few details in my passport. That seemed to satisfy him, and the passport was stamped again. It was then off to customs, where I turned my form in without any issue, and wandered off to the Maple Leaf Lounge for breakfast.

Lounge Stop: Air Canada Maple Leaf Trans-border lounge

I was welcomed into the comparatively small, but busy lounge. As it was breakfast, cereals and toasts were out. Which for the mood I was in, was ok. The airport WiFi was also on, which also helped me phone home and update a few things before heading off.


The view from the lounge


Lounge space


Beer…

Whilst not the largest place in the world, I feel a few hot items (not toast. Toast is hardly a hot item) would suit it better as an international lounge. But it was a place to get away from the world for a bit – which was nice. The only major complaint about the lounge is the distinct lack of toilet cubicles – all of 1 in the mens section….

7am rolled over – and I bagged everything up and after picking up some maple leaf cookies (for the office), I saw my fight was boarding

CO288 Vancouver International Airport – Houston George Bush Intercontinental, Texas
Continental Airlines , Boeing 737-900ER
1979 miles flown, 1979 miles earned

I was welcomed aboard, and the crew were seemingly in a good mood this morning. I settled in, popped the bag in the overhead and saw a lovely DirecTV infront of me. The flight itself was packed, with not a single seat free. Of course, I utilised all the space I could being near the window to dump the coat and the day bag.

Soon enough, the plane filled up, and free headphones were offered, with reminders that DirecTV was $6 a shot. A quick browse showed no map or anything, so I shut it down pretty quick, only to bring it back to life for the safety demonstration – with Jeff Smeick giving his introductory speal… and him not blinking throughout (is it me, or that slightly disturbing?)

The plane pushed back and we taxied onto the runway for a rolling takeoff.

Youtube takeoff video: http://www.youtube.com/watch?v=KpGoDeBEMxc


Taking off

Of course, DirecTV had little intrest for me for a 4 hour flight. I therefore booted up the iPhone and set up IFE system number 2..


Both IFE systems

Service on this flight was BOB, and for once – I took part as the cereals didn’t do much for me in the lounge. I therefore risked the breakfast muffin. And here it is in all it’s morning glory.

Well it was warm, so I’ll give it that at least. The fruit was nice and fresh at least. Worth $4.75. I’m not too sure to be honest.


Overview


Hot Breakfast Muffin


Fruit Salad

The service was cleared down, and I settled in for the long 4 hour hop southwards to Houston, dozing off here and there and shooting random photos as you do.

There was a water run or two during the flight, with the crew in a reasonable mood, whilst not bending over backwards.


Bumpy decent

As we begun our approach into Houston, the cabin was cleared down in a hurry and the cabin crew secured quickly as the captain had warned of a few bumps on the decent.

And boy, there was lot of bumps as we made our decent on the way down with a few pockets bumping the plane around, and the rain was falling as we landed.

Youtube landing video: http://www.youtube.com/watch?v=JNmUbsXymC4


IAH – Continental Land


My next ride….

After pulling off the runway, we headed for the D gates, and after docking at the gate, it was a matter of waiting for the plane to empty, and boy those 737-900ER’s are *long*

Overall: Not so bad for a domestic flight – I’ve had plenty worse, but nothing outstanding really. Continetal’s US Domestic service isn’t that bad, but it would be nice to throw in a free map or audio channels in the DirecTV product….

A Houston Stopover.

Well some people say everything is bigger in Texas. I’d agree with the hike to and from the gates and lounges.

I found a machine and quickly checked the load on the flight – and to my delight, the back of the plane was emptying. I reset the my seating selection from a packed row of 3 people to a quiet row of 2 at the back of the plane.

After hiking down to the E gates, and passing a guitar, I wandered into the Presidents Club and discovered – like it seems with the Newark PC’s that it was rammed solid with very little space in the lounge. Seems that not everything is bigger…

Didn’t stop me having a couple of vodka’s and diet cola’s to keep me going.

In terms of snacks, it was the same sort of thing as useul – a mix of Crisps, Cornsnacks, Pretzels and that’s about it. The WiFi was pretty stable, and suitable for Skype calling – which is useful.

It was a short enough stop, and soon enough, I repacked the bag and headed off to E4 for the next fight

Again, my boarding pass was rescanned and verified as a document check was required, and I boarded the flight to London.

CO34 Houston George Bush Intercontinental, Texas – London Heathrow Terminal 4
Continental Airlines, Boeing 777-200ER
4834 Miles flown, 4834 Miles earned

(Contains minor potty mouthed words)

Now you’re probably wondering why the hell I chose to sit at the back of the plane? Two very good reasons. Firstly, it is a 2 seater seat in the A/B H/K sections, and a quick inspection of the seat map showed this part of the plane was going to be practically empty. Which suited me nicely. And two seaters make very nice curling up places on a long flight.


A perfect pair


Empty during load

I greeted the crew to the sound of grunts. Uh oh. I then made my way promptly down the back of the plane and got settled, hoping my plane for a empty back of the plane would work out – and lo and behold -it did.

Pushback was slightly late, and the Lord Jeff appeared once again to introduce his combined airline – the plane I was on was a “combined” airline plane (In other words, the paint shop got some new stickers out).


Watch his safety videos. I swear he doesn’t blink…..

We taxied out, and took off into the rain and storms into the skies.

After we had settled into a cruise, the first of four drink services begun, with drinks and pretzels.


First service


Cruise


Sunset

This was followed by the second service – a choice of pasta or chicken. Once again, I risked the chicken.


Tray meal


The chicken

Again, not a bad meal – the salad was fresh, the roll was of the sort I could knock someone out with and the chicken, rice and beans seemed not to have been over done.

As the journey settled, we tracked over North America, with the sun setting, and then the bright lights of the cities showing up, including those of Washington DC.


DC

Now it’s at this point you’ll notice a dearth of pictures. As a member of the crew said that picture taking wasn’t allowed on Continental Airlines.

You fecking what?

Rather than antagonise anything anymore or refer the said crew member to their own magazine of what electronics were allowed, I turned off the camera – save for the laughable breakfast shot that will come up in a bit.

The flight then settled down and I used the two seats as a curling sleep zone. Until an announcement for medical staff to come forward. There was the sounds of biohazard kits and ugly ill sounding sounds. So much so I think the pilot “put his foot down”, with a 6:50 arrival now becoming a 6am arrival.

As the cabin settled down again for a bit, the crew were going back and forth, making sure the poor person was stable, and seeing if they could help.

About an hour and fifteen before landing, it was time for a quick breakfast service. And it was more laughable than normal


Oh dear

The croissant.. plastic. The fruit. Well it’s almost impossible to screw up fruit I suppose. Two drinks runs were carried out. At least the coffee that was provided was brown and warm.

It still amazes me that the breakfast service seems to defeat most carriers – be it UA, CO, BA, or in fact BMI. How hard is it to get a couple of decent pastries or a muffin, orange juice and some fruit, keep it fresh and not stale for the 7 hours flight?

Very hard I suspect.

The cabin was cleared down and the crew secured. The plane itself flew south of London, turned, made a river approach, and finally landed at Heathrow, where we taxied non stop to our stand at T4 where the ambulance and police were waiting.

T4 disembarkation was very slow due to the paramedics on site, as well as her Majesties constabulary blocking rows 29 onwards. Once they cleared the right hand side of the plane, everyone was allowed to disembark.

I overheard the crew chatting “today we earned our pay”. Almost kiddies. Almost.

Eventually people were let off the plane, where I thanked the purser and decided to head homeward.

Overall: Whilst the crew were capable, and did the job they needed to do (especially when medical assistance was needed), they had the air of “being there for your safety” and “we really have to work a London flight” about them. To be blunt: Disappointing. The fact they don’t know their own SOP’s and own documentation when it comes to photography too is of concern. And I’m sorry the crew felt like we were honoured to be in their presense on the IAH-LHR run. Don’t like the roseter? Don’t do it then!

How can I put it nicely - this crew felt more like a United crew on a bad day than any Continental Crew I’ve had in the past.

I reached the UK border, and saw the IRIS gates had gone, and had how been swapped over to a Biometric Gate. For fun, I tried it out – and whilst slower than the IRIS system, I was let into the country without a problem. A quick trip downstairs, and I was back into the United Kingdom.

At this point, I was pretty tired, so I made a a quick hop over to T1, and I offloaded myself from the LHR-DUB flight as 1) I couldn’t face a 12 hour wait for the next flight and 2) I sort of forgot to book an onwards segment back to Birmingham . The offload was handled without any question, and I was thanked for making the effort to offload myself.

Now it was a choice of the tube or the Heathrow Connect. And I decided to spoil myself and catch the Heathrow Connect to Paddington – forgetting it was Monday morning rush hour.

Oops. It got loaded very quickly, and didn’t help that the Great Western Main Line was running at a snails pace. However, the journey was about 10 minutes extra than normal. The useful thing catching the Heathrow Connect is that it’s right next door to the Bakerloo line entrance, which is useful as that links me up to my next hop – Marylebone station.

As it was peak, it was only a minute for a tube, and I was at Marleybone 5 minutes later. A quick walk upstairs, and their was an express heading to Birmingham in another 5 minutes.

Chiltern Railways London Marylebone – Birmingham Moor Street
Class 168. Held return portion used.

What can said about this service that I haven’t talked about before? Oh yes, with the opening of the “new” platforms at Moor Street, Chiltern are using it as a terminating service these days.

However, the service is clean, reasonably quick, and low on people as everyone is heading into the city as opposed to heading into it. Additionally it’s a fast service through the Chilterns which makes it a very pleasurable journey – with the service only packing slightly at Solihull as it’s one of the first OAP pass trains of the morning.

Another interesting fact is going northbound, there is no such thing as a “peak” ticket on this route – a little money saver especially when Virgin Trains from London Euston will ask you to open your wallet and scream when you see how much a peak return is!

As usual, the Chiltern service was on time, and dropped me at Moor Street where I wandered onto the bus and headed for the big red front door – the end of another mileage run.


Home again

So in closing up:

Well it was all for this:

Another year of Star Alliance Gold sewn up. That was the aim of this project, and it was done successfully, but at what cost?

Setting aside the monetary aspect, the whole thing was soured by Canadian Border security who wasted a good two hours of I’ll never get back. In fact I’m still fuming about it.

Heck, even the US CBP people get the idea of a mileage run. Very annoying really.

Perhaps this is the most annoying thing of all – of all the places I’ve visit, the only places I don’t have any issues with is within the EU, Asia and Australia. The Americas just seem to cause pain. Heck, I think visiting Damascus or Beirut would probably be easier to visit for the weekend (and no, I’m not kidding sadly).

And in turn I suppose, it’s soured what as a good trip. I enjoyed my time in Vancouver, and whilst I doubt I’ll return there, it’s a nice enough place not to write off in a hurry.

Air Canada was a very nice surprise in this trip – enough to reconsider some of my future trips. Continental was a very big disappointment. I guess I had a crew that was on it’s off day, but were suited to the emergency task when they had to do it. BMI and Aer Lingus did their jobs commendably as usual and it’s good to see things haven’t changed much with either of them.

Alll of this gives a lot of exploring options for Star Alliance Gold next year. And plenty of food for thought.

Next up originally, it was going to be back to Chicago. However, mistake fares happen, so I’ll be back in the back of the bus in a few weeks – and it’s back to the USA, as I found a mistake fare and took advantage of it. And the next trip report is going to be slightly different as I have “an objective”.

So tune in sometime next month for “Re-creating a Photo – Taking advantage of a mistake fare with United and other fiends”

ADDENDUM:

If you represent an organisation who has been reviewed in a Trip Report and wish for clarification over any issue , please contact me directly at blog@ghettoife.com stating your credentials and the nature of  the question requiring clarification. A response will be sent to you as soon as is possible.

Posted by Kevincm | 2 Comments

Mixed Classes, Infinite fun and/or Madness: The Autumn Run with United Airlines
LHR-ORD, ORD-LAS, LAS-LAX-SFO-DEN-LHR

What you’ve missed so far…

LHR-BRU-LHR … or “How do you burn a £50 BMI voucher without too much pain?”
MAN-ORD on BMI (29/10 … or Did Kevin Make it to ORD?)
Kevin goes for a little mileage run on UA – ORD/CHM/IAD/EWR/ORD
ORD-MAN in BMI Premium Economy (with Pictures)
Kevin’s American Adventure – MAN-ORD-SEA-ORD-MAN (4 flights, 2 weeks) in Y..
ORD – MAN in BMI Premium Economy: How hard can a PE product drop? (also random moans)
LHR-PHL-SEA, SEA-PHX-ORD, ORD-PHL-LHR – In Y, Come and be scared with US!
LHR-SFO-LHR – If you’re going to San Francisco – SFO MegaDO Trip report
Gold Run – Mr Kevincm goes to Washington with EI and US
Long Haul Commuter Run – LHR-IAD-ORD and back with UA
Saying Goodbye to a Friend – Travelling for the wrong reasons – LHR-PHL with UA (Also on GhettoIFE.com – expanded)
The BA Y+/Y Class Long Haul Experience LHR-BKK/SIN-SYD and back on a bargain fare (Also on GhettoIFE.com -Expanded)
The Autumn Run – Mixing Business with Pleasure (C/F/Y adventures with UA and US) (Also on GhettoIFE.com -Expanded)
Long Way Home – The Spring Commute with UA and CO (Also on GhettoIFE.com – Expanded)
Atlanta or Bust (and Frankfurt too!) – (Also on GhettoIFE.com – Expanded)
Drinks in Belfast with the BMI Board with LCC’s – (Also on GhettoIFE.com – Expanded)
Kevin get’s a bit of Seoul – First and Business class with Asiana Airlines and Thai to Seoul and Hong Kong (Also on GhettoIFE.com – Expanded)

For those of you who have forgotten, this is my semi-regular audit to see how things are with United – if the service has improved, deteriorated or other. Whilst not perfect, it provides entertainment, amusement and of course, iPhones in sick bags (but then you already knew that ). For regulars, it’s “business as usual”.

Continuing a tradition I started in the last trip, I’ll be adding a segment to the trip report on one thing I did during the trip – this falls into a section I like to call “One Time Exception”

What was originally a simple Y class run-around has degenerated into C, Y, F, F, F, Y run. Confused? Don’t worry, I’m sure you’ll be as confused as me you… moreso by the end of this run.

Direct routes are for kids… (Yes, the long winded introduction… )

Chicago comes at least twice a year for me, and it’s always good to get back to The Windy City (least of all I have no Oreos in the flat and no Ranch Dressing- which is good considering I’m one heck of a diet at the moment) .

But again, the need for miles is apparent and the need to re-qualify for Gold (with the oncoming storm that is Diamond Club merging to Miles and More, I want Gold secured and in-situ). So it’s time to see how and if I can milk this run. And rather than take the long way home on the East coast, it’s time to head West. Why? Because I can .

Considering a standard revenue return jumped in a day from £364 with Air Canada to £440 for the same dates, I factored AC out of this trip. This leave the UA, CO and US behind.

Well after binning US Airways (and the joys that airline has, as well as the joy of PHL), I popped in a few random routes into the CO engine – to be met with all UA aircraft and routes. So once again, it’s back to the flying tulip to see what they’ve got.

Initially, I priced out a LHR-ORD-LAX-SFO-LHR which priced out at a not outrageous £501 for 11665 miles. Not bad, but could do better . Considering the base fare to Chicago was £425, the extra miles 3000 miles would come in handy for an extra £76. I was all set to book that when I had one of my dreaded 3am in the morning thoughts – could I route this via Vegas to increase the miles?

A bit more prodding of the United Fare engine gave this beauty: LHR-ORD-LAS-LAX-SFO-DEN-LHR for £503 (yes, a grand total of £2 extra in taxes) and 12290ish miles (as well as a night in Sin City). An extra segment worth of miles could become critical at the end of the year, so the hammer went down and my credit card went crunch.

So here’s the map and route:


Map of course, Great Circle Mapper – www.gcmap.com.

Segment 1: LHR-ORD (in pink)
Segment 2: ORD-LAS (in green)
Segment 3: LAS-LAX-SFO-DEN-LHR (in blue)

So, around 12990ish status miles there (by the time the odd BMI Great Circle calculations all balance up) and a fair whack of bonus miles too.

Now, some time ago, I scored a couple of bump/recovery certs, and after a bit looking around, someone was in need of vouchers more than me, so I swapped them for an SWU (Single Way Upgrade) and some Domestic upgrades, with the SWU applied to LHR-ORD, and my internal legs from LAS-DEN (with all stops in between) upgraded to F. Well it’s cheaper than paying United I suppose .

And on the plus side, it makes me feel like the £503 I spent on the fare hasn’t been in vain.

Denver to London would also be interesting as a few weeks after the booking, the seatmap switched from a 2-5-2 layout to a new 3-3-3 layout – indicating new configuration 777-200. An additional sprinkle to the run….

Well that’s the intro. How hard will the come down be from the wonderfulness that was Asiana F/C and Thai C to United C…. and dread the thought – United Y-….

Read on and find out!

Part 1: Coaches LHR T1 and Lounges.
The pictures

Off to LHR!

So of course, a 7:45 pushback from T1 means of course the 2:45am from Birmingham Digbeth bus station. Joy. I could ask myself why I put myself through this pain, but that would be futile as trying to get a semi cheap room near Heathrow when I want to travel is akin to finding hens teeth. So once again – relegated to the coaches.


My trash at Digbeth.

National Express 210 Birmingham Digbeth Coach Station to London Heathrow.
Price paid: £41.50, Cashback £2.11.

What was a simple coach journey however started with the coach stalling… in the middle of the bus station. Oops. After sitting like a dodo for 10 minutes a fix was tried, and in the end, a replacement bus was sent out.


Delayed…

45 minutes late – the clock had started ticking. That’s quality lounge time at LHR down the pan.

One word. Blegh. And it still feels like I’ve been taken into an alley and asked politely to open my wallet and hand over everything.

However we did get a move on, and the driver was in the mood to “go”, and thus madeup 10 minutes on the way, getting us in for just before 6am. On the plus side, it is a direct coach to the airport, and it does the job.

Heathrow Terminal 1

It was then time to run like the wind, and the great push to T1.

Thankfully, my sponsored upgrade held, and I was confirmed in Business Class. Bags were tagged, and it was off to Zone Y to drop everything off.

Security was quick as I utilised the fast track and was though within 5 minutes. Not bad going.

Like a shining beacon of a shopping centre complete with airbridges attached the edges – this is the joy of T1. Again, I wasn’t interested in the shops, I was only interested in the lounge. And since National Express had chewed through most of the spare time, I made a bealine for the Star Alliance Lounge as combining this and the BMI lounge wasn’t going to happen – least of all for the long hike between them (and to the back end of the Gate 38 complex).

Star Alliance Common Lounge

I was welcomed in, and reminded no boarding calls were being made. I wandered around and took up my usual position near the food station and treated myself to the first bacon and sausage rolls I’ve had in months


FOOOOD


Jammin…

There was a fair mix of people in the lounge, but this lounge… is starting to get busier. And there needs to be a lot more light – it’s far too dark for it’s own good.


A quite section of the lounge


Busier

Soon enough, 7am came around, and I packed up my trash and headed for the back end of Heathrow T1 – Gate 41.


To the back end of nowhere…

Upon arriving, the boarding pass was inspected and I was waved through as Zone 3 boarding had already commenced. A quick march to the red carpet line, and I was allowed on board.

Part 2: Business Class Across The Pond

UA929 London Heathrow – Chicago O’Hare International
United Airlines, Boeing 767-300ER, Seat 6K, Business Class (Upgraded fro Y to NC)
3953 Miles flown, 3942 Miles Earned
Channel 9: Off

The Pictures

I was welcomed aboard, and turned right to the first row of business class, where there was a surprise of a seat mate there already. No biggy – but this is what you get for relying on a seat map.

Drink offers were made – of course, this being about 7:15 in the morning, there’s only one drink to have – Champers of course (Pol Roger Blue Top amazingly).


Morning fizzypop.

Boarding was completed very quickly, and we pushed back early… and we were all greeted to Jeff Smisek’s face.


Like a god smiling down to his followers…

Just the sort of thing you want to see first thing in the morning.

All the plastic was tided away, and we begun one of the shortest taxi’s I’ve done recently – push back, turn, and taxi over to the near runway, and off we went.

http://www.youtube.com/watch?v=mT4YoRzWug8


Climbing out

Soon enough, we had climbed out, and the breakfast service commenced. I decided to risk my neck again with a UA Omelet.


Set table, Fruit Starter and Croissant

Again, it was hearty fair, with the fruit very nice and fresh. The Omelet, whilst a bit stringy was edible, the chicken sausage was completely inoffensive. God knows what Alpha Catering did to the Hash though – I’m still trying to work out what was in it….

Soon enough, the service was cleared away quickly, and popped the seat into recline and checked the IFE out. And now I can do a proper review of it as the headphones worked (as opposed to last year)

The content of the IFE as pretty reasonable – whilst not mostly to my taste, it wasn’t exactly bad. Which is a good thing. It has the important bit of IFE on it though – keeping up my traditions of being sad:

http://pb-i4.s3.amazonaws.com/photos/6247-1287768051-5.jpg
Herb has the time of his life with Chris – Family Guy presents Blue Harvest

And to be honest, I kept to the comedy selections when I was awake. When I wasn’t, I popped the seat into full flat mode and snored by way from somewhere over the Atlantic to just over St Johns. Where I caught up with 30 Rock.


Somewhere….

About 1 and a half hours before landing the second service commenced – and boy this felt rushed since service commenced the best part of 1:15 before landing. At least they were quick getting to me..

To start with…


Mixed nuts!


Duck Starter with a salad (Asian Sesame Seed dressing)

I decided to risk the fillet mignon – and it wasn’t too bad. It wasn’t exactly tough but it required effort to get into it. But it was edible as were the potato wedges and beans.


Fillet Mignon

Of course by this point there was 35 minutes left on the flight – and desert was rushed. I went for the chocolate moose thing and whilst nice, it was a time pressure to finish it in 5 minutes before they started to clear down the cabin for the approch into O’Hare.

[img]http://pb-i4.s3.amazonaws.com/photos/6247-1287768051-20.jpg[img]
Closing in to Chicago over Loyola

Soon enough, that was cleared away, and the cabin prepared for landing.

Youtube landing video

After a nice landing at ORD, the plane taxied it’s way to the International Terminal and parked up at one of the best gates in the place – M9 – which drops you off right at the Immigration hall. Which is important when Chicago immigration is getting worse by the trip…


Crossing the bridge over to the terminal

Overall: Compared to recent experiences (and even last year’s trip in Business), I’m sad to say this was distinctly average. United does have win’s in the hard product of the seat – but the soft product needs urgent attention in terms of speed of delivery. Catering, whilst OK, wasn’t stellar, and I feel there could be a little effort spent here that wouldn’t go a miss.

Oh and stick on Channel 9 please…

Immigration

Welcome to the USA. Again, queues galore as the Korean Air and JAL flights had made it in (and it’s easy to tell with the amount of Shilla/Lotte Duty Free bags lurking around). However, I was seen to in 10 minutes, and after very light questioning, I was let into the country. However I did look behind me as I went though to see the mass of people queuing, and this leads me to a nasty comment about US Immigration.

WHY CAN’T YOU HAVE MORE AGENTS DOING US IMMIGRATION FOR FOREIGN NATIONALS? There was about 2 planeloads of people there and all the switchbacks were jam packed solid.

Or if any DHS person is reading this: You’re charging $14 for per head for an ESTA into the United States of America. Kindly put that money to good use and GET MORE IMMIGRATION AGENTS!!!!

Or in simpler language – SORT IT!

With that rant over, it was time to head to the luggage belt where my main rucksack was just completing it’s first or second trip on the belt, so it was picked up, and after a few minutes the buzzer sounded on belt 9A indicating that the ski bag was on the way.

After another grilling at Customs (as I dare to continue my education to the America’s about why chocolate doesn’t have to taste like wax), I was free to enter the United States.

20 minutes from door to door. For the USA – that’s nigh on amazing going by recent experiences. I was banking on a full hour or so.

Alas, I needed to get to the Hyatt Regency, and of course – I didn’t have a Taxi driver who didn’t know where he was going, so I had to guide him in. And pay for the privilege of course.

Part III – Hyatt Regency O’Hare

Hotel: Hyatt Regency O’Hare, Rosemont.
Rate paid: $119++
The Pictures


Yes, I walk outside. I don’t take cabs everywhere…

Yes, I have my reasons for being here. The fact this hotel is one of my preferred ones in the USA is besides the point really. But for those who haven’t been here, I’ll recycle through the points again .

My luggage was taken from me and I was invited to check in. Initially I couldn’t at the Kiosk, but a lovely agent released one of my preferred rooms, and reminded me of my benefits (Free Internet and late checkout) and I went upstairs to crash and decompress for a bit with my luggage following behind me.

A reason why I love this hotel is that you can request balcony rooms. For smokers, this is great. But I don’t smoke… so why would I want a room like this? The Hyatt is on the approach to O’Hare, and gives a very nice spotting area to watch planes in the comfort of your own hotel room…

The hotel itself very nicely appointed with a large atrium area a reasonable bar and restaurant, and just lots of nice artistic touches.

Moving onto the room, it’s a classic Hyatt room, which is spacious, full of Portcullo smellies (I think I can go on record to say I actually like the white ginger stuff they have), and the bed… Oh if I had the money to have a Hyatt bed…


Bed


Work area


Handtowels..

The staff as usual were excellent during the stay – and some of the ones who I had seen before welcoming me, and their convention services staff were their excellent selves.

Additionally, staying 5 nights here does have a very useful purpose – it qualifies me for an extra 10,000 Hyatt points. Which could be a useful later trip (but that’s besides the point for now)…

Right – enough of this flying malarkey for a bit. Time for something completely different – and it involves water

One Time Exception – The Chicago Architecture Foundation Boat Tour.
Price paid: $32

The pictures:

Call me a romanticist, but I’ve always loved the skyline and buildings of Chicago, with the great amounts of variation of design. And I thought it was high time I actually went on the water.

It’ll also be the first time I’ve actually managed to get on the water in Chicago too. Not bad after… what? 9th visit to the place? (11 if I included the “Just Passing” trips).


Chicago’s First Lady

I made my way down from O’Hare on the L, and walked from Clark and Lake to the boarding area, and directly to the boat after paying the $32, and being a photography geek that I am – I took the top deck in the centre, sat down and just spent the time watching, listening and clicking.

See for yourself


Trump and Wrigley Buildings


United shareholders should know this building…


Those bridges are *low*


Merchandise Mart


Boeing HQ.


The Loop


Towards the river mouth


The Wills Building

The commentary was excellent with explanations of the designs of the buildings, the architecture styles and the history of Chicago, with the 90 minutes flying by.

Overall: You don’t have to be an architecture buff to enjoy this cruise, and if you’ve ever been to Chicago and looked at the Skyscrapers and buildings in the city/Loop area in wonder, for $32, this cruise comes highly recommended. Just make sure you go when the Chicago river isn’t iced over….

We now return you to your usual programming of inane babble of sitting in seats and moaning.

Back to the Bunny

Yes, I got out of bed late – it had been one hell of a busy weekend (and disastrous in other ways too – with printers dieing and cameras following right behind them – but that’s besides the point).

Once again, all my trash was packed and I went to check out. After given my receipt, I found there was a shuttle bus about to leave (which was jumped on).

After going to the other Hyatt in the O’Hare area to drop off a passenger, we drove to O’Hare were my luggage was unloaded and I made my way in and to Premium Check in to have a discussion with Mr Chicken (The Check in Machine). A quick look and my original assignment of 22F had been blown out of the water… but instead upgraded with one of the best exit rows in the United fleet – Row 16, Seat F.

Now that’s what you call an upgrade! Heck, whilst service may be crap, it’s practically infinite legroom.

After dumping and tagging my luggage it it was off to security and it was straight through. Alas, my flight was going to leave from back end of nowhere – C25.


Through the brainwashing tunnel in B-C concourses


Heading to C25

As time was running short – I couldn’t be bothered to head to the lounge, so it was straight to the gate with about 10 minutes left before boarding.
Judging by the queues, I thought I stood a chance of a bump, but alas, no one was biting. Oh well. 16F is pretty hard to turn down, so I joined the line with the gate lice when boarding was called, watching all the Zone 4’s getting turned away from boarding

Soon enough, Star Golds were called to board, and after a missy wanted to try and take two mini rollaboards on a plane, I negotiated around her and made my way aboard.

UA547 Chicago O’Hare International – Las Vegas McCarran International
United Airlines, Boeing 757-200, Seat 16F, Economy Plus
1514 Miles flown, 1514 Miles Earned
Channel 9: On

The pictures

I was one of the first Y class victims to arrive, and found to my delight that I had the perfect exit row seat with an acre of space in it. Which is very nice. As the plane loaded up slowly, seats started filling until push back where the seat in the middle was taken.


A good sign on a 757…


… and legroom to boot.

The fight attendants did their check that everyone was ok to do the safety tasks in an emergency, and everyone was nodding away (and very few verbal yes’s sadly). However, I really don’t think the family in-front didn’t actually understand what the flight attendants were saying (or pointing at come to that).

The Merger video appeared with Jeff again (without Rhapsody playing in the background) and then the usual video played. A slow taxi around O’Hare due to the weight of traffic (15 minutes or so), but soon enough the plane turned onto runway 28 and the P&W; engines roared into life, taking a full load into the sky.

The flight was pretty much light chop all the way, with a drinks service arriving 50 minutes into the air. But that’s not the worst part as some idiot decided it would be fun to self upgrade himself into E+ about 20 minutes into the air

Of course, did the flight attendants protect E+ at all? Surprisingly no. Very disappointing. Naturally I made sure I had to step out a fair bit on him and land my size 10’s on his feet. Oh ah, and his sales pitch for Sear’s Mytag/Whirlpool Black Friday plan didn’t make any sense to me… But what do I know about selling stuff? I’m just a simple Systems Administrator/Alternative Photographer…

But I’m not a bitter vindictive person at all . Beside, I had a few umm… Alternative Picture sets to process up. So what if they’re of an… alternative nature

Anyhoo… almost an hour in the flight attendants finally got around to serving drinks – and I’m sorry, that is horrendously slow to get to Row 16 on a daytime flight even with chop. I partook in a coffee which was lukewarm. Not good, but drinkable – which helps I suppose. There was also a snackbox/fresh breakfast snacks service that I also failed to partake in.


Funny how “Coffee and Coke” turns into just a coffee…

As we went over the various ATC centres, the turbulence was all over the shop, with a few airpockets to boot (causing a few interesting drops making the crowd go woo, and me grabbing the side of a seat) – which made the flight interesting -if not smooth at all – infact more of a moderate turbulence than anything.

Eventually the flight begun to smooth out – but by the time cloud cleared there was nothing but red desert with an hour to go… before it went choppy again and clear.


Bump… chop…

In fact chop and clear seemed to be the message of the day. With Channel 9 on, at least I could guess which times were reasonable to go to the little room when needed.


Over Las Vegas bay…


The Strip not too far away


Vegas Baby!

Soon enough we begun our decent, and landed at Las Vegas, and taxing to the D gates where we were released

Overall – Whilst the service was sluggish and incomplete, it was better than nothing. The E+ gift was a nice present from United was very welcome, however I’d wish they would protect the product better…..
Viva Las Vegas!

Arriving into Vegas means hiking across from the D gates, catching the little train, finally getting to the luggage, and then deciding to get the cab. As I was going to deprive myself of internet for a bit, I took the opportunity to load up my email and any extras I need for the next few days, and then went to queue and get fleeced for a taxi to the hotel

The Flamingo, Las Vegas (Harrahs)
Price paid: $39++ ($43 or so ~ £28.80 – Prepaid rate).

The photos

So I’ve gone slightly down market from last time, but I’m being cheap (hey, a voucher her or there never hurts to help things along), so it’s off to the Flamingo this time (it was a choice of the class that is “Hooters”, and The Excalibur was shoved aside mainly due to the exuberant “Resort Fees” that Vegas Hotels love to charge (and would had worked out the same prices as The Flamingo – rather sad really).

And boy… talk about going downhill. No bellhops to tote the luggage around for me meant that I had to drag the lot everywhere with me. Considering I tote a not inconsiderable 52kg in checked luggage and god knows how much in carry on, you can tell I was getting a little fraught. Especially with the mile long queue to check in.

Thankfully, I was seen to relatively quickly, and given a hotel room near a lift – so when I checked out I wouldn’t have to hike far. No card imprint was taken as payment was already taken.


Pink


The Flamingo’s main industry…

After getting to my room – a very nice size, comfy sofa and soft bed – I decompressed and relaxed for a bit before heading off into the bright lights and sun of Vegas.


The room

Do we do a One Time Exception here? Oh why not .

Las Vegas One Time Exception – The Freemont Street Experience
Free (+$7 for a 24 hour bus ticket to get there from the Strip and what ever you want to tip the locals)


Some people know how to make an entrance…

Whilst we can all marvel at the wonders that is the Strip, I’ve decided to head north for this one (as I ran out of time to go up the Stratosphere on this trip… or as the bus driver said, the one place where you can eat dinner and then throw it up in the same place…) so instead I’ve headed to the older part of Vegas – Freemont street.

Redeveloped from the days of “Diamonds are Forever”, It’s a pedestrian area with the older Las Vegas


Austin and his Vegas Friends


Again, it’s nice to walk around during the day as it doesn’t have the hussle and bustle of the Strip, and there are bargains to be had like the $1.99 Shrimp Cocktails at The Golden Gate Casino.


What else is there to say about Vegas.

Ah yes, it can can be summed up in one image which you’ll find at the D Gates at LAS…

Guess you’ll have to head over to my Photoblog to find out what I did

Now, onto the the “creative routings” section of this trip to help with the re-qualification run. Ready? Lets get back to LAS first.

Part VI- The Mileage Run – The creative way to Denver.

After checking out using the TV (what a novel experience), I made my way with my trash downstairs and headed for the taxi queue, and was offered a shuttle just was about to depart for the airport. Rather than pay $20 again, this was a more palatable $6.50 (+$2 tip… and a very interesting half-dollar coin). After a short wait we left and took the slow way to the airport via the back roads.

After lugging the stuff over to check in, I was checked in for all my flights, with upgrades holding. I cheekily asked if there anything that could be done with the DEN-LHR leg, and a bit of tapping later, I got 33K assigned – which is an exit row seat. It never hurts to ask does it?

After clearing the laughable thing that is premium security, I was randomly selected by the scanner for a hand wipe-down. Without a new pad. And I continually asked for a new pad that the TSA agent wasn’t listening to.

Oh dear. NOT GOOD. If you are selected for one of these scans, it is a requirement for an agent to use a new pad if requested. Only halfway after did the agent listen.

And the major she said Oops.

Oops.

And you wonder why I have near enough ZERO confidence in America’s finest screeners. Eventually she sheepishly apologised after declaring I was clean, and promised to listen more closely to people in the future. Sadly however, I doubt this will happen.

After that disappointment, it was time to head back to the D Gate annex, and to the Continental Presidents Club Lounge. After going up in the scary creaking lift I was welcomed in and as I was still in Vegas, made my way to the bar for the first Vodka and Orange of the day.

Continental Presidents Club
Vodka’s sunk: 1
Nutella: Tastes the same as it does anywhere round the world…


Breakfast


The lounge
With some prepacked bagels too. And Nuttella. Breakfast of Champions (or as good as it will get in CO Lounges)!

It was useful just to relax there, update my mail and check everything before the madness that is a West Coast Mileage Run begins. It’s a reasonable little club, with nice views over the tarmac, and a seemingly endless supplies of bloody mary’s being made.

However time was moving on, and so I thanked the lounge dragon, and proceeded to the 50’s, passing row after row of slot machines, and to Gate 54 where the flight was being prepped for departure.

My boarding pass was scanned, and I was allowed aboard.

UA0289 Las Vegas International – Los Angeles International
United Airlines, Airbus A320, Seat 1D, Domestic First Class (NF)
236 Miles flown, 600 Miles Earned
Channel 9: Off

I was welcomed aboard and after a few minutes, drinks were offered. Having a little bit of a cold gave me an excuse for an orange juice.


Legroom was a bit tight in seat 1D, but wide at least.

The plane unexpectedly filled out, and we pushed back on schedule, and took off into the Nevada skies, climbing above the strip with it sprawled out to the right hand side.


The Strip

Once we started climbing, the crew informed people to have their drinks choice ready when the crew came to them “to expedite service on this short flight”

Well at least they could be bothered to do a drinks service.

After a few minutes, and the plane settled down – it was time for 1D to have his drink. Keeping in the theme of the day, it was of course an other Vodka and Orange.


And later on during the flight, another

There were snacks from a snack basket – Sun chips, peanuts, etc – I went for the premium Sun Chips as a snack.


Final approach into LA

However, it was a short flight, so service was cleared down and the cabin secured, and we begun the slow descend into LA.

After a landing and a short taxi, we were at the gate – and in time for my connecting flight. I bidded the crew thanks, and left the plane.

Overall: There’s not a lot that can be done in 45 minutes. Courteous and prompt service is the name of the game – at it was delivered. Not bad at all.

By the time I was off the plane, there was near enough 10 minutes left till boarding begun of the next flight – hardly worth wandering to the RCC. Instead, I camped near the gate and beeped my boarding pass through when invited to board, boarding my second A320 of the day


Waiting to board…

UA808 Los Angeles International – San Francisco International
United Airlines, Airbus A320, Seat 1A, Domestic First Class (NF)
337 Miles flown, 600 Miles Earned,
Channel 9: On

Again, I was welcomed aboard, and took my place on this differently configured A320 with a cut out for feet. It’s amazing what a little cutout can do to leg room…


The seat

F was full again, and being in 1A I was offered drinks first. At this time I examined a few pictures and realised that there was another minor fault in the camera, so a bit of air and we were ready to rock again

Shortly after Jeff’s smiling face gazed down upon us, and the plane taxied and rocketed away.


Climbing out


Turning

We were advised that the service would be an hour long and that Channel 9 was on

Service commenced, and again, I’m clocking up the Vodka’s here

Again, the snack basket came around, and I had some reasonable choclates and Sunchips

For most of the journey, we hugged the west coast, with the cabin cleared down and soon enough the plane landing at San Francisco


Hugging the coast


Coming into SFO

Soon enough, we docked at San Francisco where I thanked the crew, and disembarked… off to hunt down an RCC…

Overall: Again, a 1 hour service, but a few local touches were nice. Again, good work United…

Part VII – An RCC, And a SFO-DEN Adventure.
As I had more than 10 minutes between connections, I decided to take advantage of the Domestic RCC

United Red Carpet Club,
Domestic Club


Waiting to get in…

After getting in, I found a nice window seat, and powered on the laptop still to find paid Wifi. Small matter. I just charged my laptop for a bit and did a few bits of picture sorting.

It was typical RCC food… mixed snacks and cruets with ranch dressing.

.

Again, I only partook of a coke to keep myself going and just sat back in comfort for a bit. Soon enough, it was time to head off back to the gate, and after stopping off at the Ghirardelli chocolate shop, I saw we were about to board. Therefore for the final time this trip, I stepped up to the red carpet and boarded the plane

UA318 San Francisco International – Denver International
United Airlines, Airbus A319, Seat 1A, Domestic First Class (NF)
967 Miles flown, 967 Miles Earned
Channel 9: On

The Pictures

First on the plane and I was pretty much on a good start with the crew as the purser was making coffee and touching trolley… Very Pam Ann. To which I got a laugh. Instantly I knew this had the makings of a good flight.


Waiting for boarding to complete

Again F was full, as was the rest of the plane as it took its time loading. Eventually Jeff’s smiling face beamed down from us on high, and we begun our taxi. With Channel 9 on, I was listening for our flight number, and the words “Flow control to Denver Area… 1 hour stop”

Gulp. Although I would had loved the overnight stop, I really didn’t fancy working through the madness of what would had happened.

Soon after the engines spooled down, and the flight attendants were picking up the phone, and finally the captain explained what was going on.

He also said he was going to open the cockpit door for those who want to ask questions. How could I refuse a look out of the window next to a main runway? Doesn’t happen every day y’know.

So I went and paid my respects to the captain, and thanked him.

And ended up in the left hand seat. With a picture that has been hidden from the world in case I smash any more lenses.

After thanking the captain, I was asked if I wanted a drink. Knowing that I was on the ground I asked for a Orange Juice, and idly said maybe a bit stronger. The flight attendant knew what I was thinking and asked what sprit to mix with it.

So yes, yet another vodka and orange. I’m making one heck of a collection of them at the moment…

As the drinks service was completed on the ground we were given clearance to proceed – so what was a possible 1 hour stop turned into 20 minutes. Another 5 minutes to re-secure the cabin, and the A320 turned to the runway, and off we went into evening Pacific sun, climbing out, with the City of San Francisco to the left of me.


San Francisco, the Bay area. Look for the bridges!


Golden

Soon enough the purser came around again, asking if we would be joining in for a Turkey sandwich. In the intrests of research – and knowing the possible pain to come on the next flight, I accepted.


So here’s the tray – served with a salad and another pack of SunChips.


Salad
It looked ok, but there was something up the bread that made it hard to cut through. The salad was fresh, and the purser pre-punched a hole in the dressing to “prevent it exploding”.


Punched for your safety

Some simple steps, but again – appreciated.

The service was cleared down, and more drinks were offered, and during this period a cart was put across the forward galley entrance to allow a service to be carried out for the front office.

However, there was also a milk and Cookie service. Which was a very nice touch.


United made me booking… and I ated it.

Eventually, dusk fell and the plane begun the descent into Denver.


Denver International from above

Of course I was listening into Channel 9 and was listening as we descended. Then the magic words were uttered – “UA318, Go-Around, Go-Around, 9000ft”.

And boy those engines roared as we climbed back up. Once we claimed a bit, the captain came on the tannoy and told us what happened, and that we were to land on a different runway.

The second time, we made it on the ground safely and taxied to the B concourse at Denver, only 20 minutes late.

I thanked the purser, and asked her to thank the captain for me as I wasn’t sure what state the London flight would be in and the cockpit door was shut still.

Overall: A stellar performance in terms of customer service, safety and communication. When United wants to shine, it really does. But please… sort out those Turkey sandwiches…

But now the premium experience is over, and it’s time to go back to my normal roots, and to economy. Will I survive?

Part VIII Denver, and New UA777 and Home.

Landing at Denver B Concourse it was a matter of finding where the next flight was going from – which was basically a gate and a bit over to the right. Whilst good in theory, with a 10 minute before boarding call, I couldn’t be bothered to go to the RCC – it was easier to queue for the flight.


Waiting for the long journey

Premium boarding commenced with F and C, then Star Golds were invited to board. I took this opportunity to board the aircraft.

UA948 Denver International Airport – London Heathrow Airport Terminal 1
United Airlines, Boeing 777-200, New Configuration, Seat 33K, Economy Class
4670 Miles flown, 4670 Miles Earned

The pictures

So news international configuration eh? What the heck is this all about? It seems United is finally getting around to updating some of the 777’s (and lets face it – some of them are getting very ratty – the joy of being the first delivered customer), so United have been beavering away and updating the configuration of the aircraft.

As we’re down the back, we’ll review the back. Most importantly, gone is the 2 x 5 x 2, and we welcome a more “standard” configuration of 3 x 3 x 3 across (well, we should be grateful they didn’t decide to implement 3 x 4 x 3 like some airlines).

It also seems United is trying to cram more people in with slimline seating, and a new AVOD system.

And the first impressions of the seat… are awful. Ok – I have an emergency slide for a friend, but the padding on the seat is very minimal. And on a long flight with a dicky back, this could prove… difficult.

Anyway, the plane boarded and I was questioned on my willingness to perform emergency exit duties – which of course I agreed to. After a while, the plane had filled, and we weren’t moving. It turns out we had a maintenance issue which needed to be addressed and filled with paperwork. Which was enough to keep us on the ground for another hour or so. And be even more uncomfortable in the seat.


The View into Economy Plus
Eventually we pushed back and were under way, with a manual safety demo and no Jeff smiling upon us. A short taxi, and the engines spooled up for the long 8 hour trip to Heathrow.

Service took quite a while to kick off – again, slow and sluggish due to the conditions above Denver, but it seems to be that this were an inbound crew who really didn’t want to be aboard this evening.

However, before we go onto the joke that is an economy class meal, lets look at the New IFE system!


Hopeful…

Well it’s shiny. Almost like the 767-300ER’s (so we’ll say for sake of argument it’s a Pansonic EX2 system).

And errm. What’s this? PAID FOR IFE??? ON A LONG HAUL FLIGHT?


You are joking me aren’t you?

The content itself is split into the two sections – paid and unpaid – the unpaid section being the same content as in United Economy, where as the Paid section is akin to what is shown in United International Business/United International First Class.

And considering I’ve watched what I wanted to watch, there is only one real soultion isn’t there?


Well it’s not family guy for once, It’s Dilbert! -tthe GhettoIFE unit here is resting on top of the IFE unit

Lets now talk about the food service which was… late. As usual, it was a tray meal, with a choice of chicken or pasta. The chicken was a odd afair, with a chicken brest, carrorts, peas and something else that was hard to identify.


Drinks service


Meal Service

Whilst not inedible, it did strain the fork a bit. The salad was fresh as usual, and shock and horror – had something other than lettuce on it. That’s a first for United. However, they do insist on a cookie sort of thing for desert. Still disappointing…

Service was cleared down relatively quickly whilst the cabin was kept in darkness, and that was the last I saw of the flight attendants most of the night – other than them heading down to the crew rest. Myself, I just drifted in and out of sleep.

As morning broke and the day grew older, the crew started wandering around again (without glasses of water, but still wandering), and about an hour fifteen from London it would be good to do a breakfast service. This being United, I knew exactly what to expect and wasn’t disappointed.


Breakfast

The pastry wasn’t great, and if I was blunt, I went nowhere near the yoghurt. The diet coke perked me up a bit and cured a bit of the dehydration.

Again the crew suddenly found they were beginning the decent, and rushed to clear down the plane and secure it for landing. Of course, being late meant being stacked, so we joined the Ockham stack for a few turns, and then Channel 9 suddenly came on.


Stuck in the stack

We proceeded to fly over Central London, before turning and lining up for Heathrow and touching down after the 8 hour journey, pealing off near T3, and taking our time back to the T1 dock where the jetbridge was attached, and we were allowed to disembark.


Canary Wharf


Nearing the ground

Overall: Disappointing, with a few minor highlights to the end. The term “could had done better” applies to the crew here. The new cabin configuration isn’t that hot, and if I was bluntly honest, I think there are some poor decisions with the new seats – least of all the padding in them is near enough nothing. Suffice to say I preferred the old configuration 777’s – even in Row 42.

Of course, we docked at the back end of T1, so it was a long hike to Europier and then to UK immigration where for once IRIS was open! A gaze into the mirrors, and I was let back into the United Kingdom. Admittedly walking at this point wasn’t that bad as my back was hurting from that UA seat…

Going down to luggage reclaim, bags had started going around the belt, and of course the Heathrow unloaders weren’t paying attention to any baggage tags, so my bags came out midway of the unload process. Loading everything up, it was through customs, pass the Heathrow Express ticket seller, and finally into T1 arrivals, for the long push back to the Central Bus Station.

Back to the flat
National Express 210 London Heathrow – Birmingham Coach Station

Thankfully I selected the right time for the bus and only had a 20 minute wait for it. Whilst there’s not much to talk about the bus journey (a quick zip along the M40, a divert into Birmingham Airport and finally Digbeth), sitting in the disabled seats I sadly found more legroom than there was in United Domestic First in Row 1….

Eventually, the coach arrived at Digbeth, and I caught a cab, and let myself into the flat, bringing the end of this adventure.

Once again, the end of a journey, and back at the flat

In Closing Up….

I said earlier that United were “Distinctly Average” in business class. And whilst there were flashes of good service (especially in the first class), there appears to be the usual lack of caring down the back.

The staff were mostly friendly along the way, and have improved a fair notch – maybe Jeff’s smiling face is working on them day by day. I’ve got to say that people have been a lot friendlier this trip than any other United run I’ve done before.

But some little things just made this trip bearable. The Vodkas helped, but I’m seriously unsure about the refurbishment of the 777′s. The seating isn’t great and there is next to no padding on them. The A320 First seats were acceptable as recliners, and the International Business seat is an excellent seat.

So, apart from the glaring 777-200, the hard product was fine. However, the soft product needs to be tightened up quickly – as well dare I say the timings of the product need to be improved too. Starting a service at T – 1:15 to landing is quick to get everyone fed, and tided down again ready for landing. And that’s probably the most disappointing thing – the timing of the service.

US Security and Immigration also need a shakeup. The queues are getting longer, the questioning is taking longer and it takes forever to do anything. A case of more people needed, and people who actually listen.

Oh bother. 12277 miles down, and 9000 miles short. I guess I should had focused on earning miles rather than spending them earlier this year.

No matter. Coming early next year and just time time for *G re-qualification is what promises to be a pain filled epic (and trust me, from the amount I’ve fun I’ve had with misconnecting flights with it already, it’s promising to be a corker): Blame Canada! It’s only a mileage run anyway! (with a motley collection of Star Alliance carriers)

Until then – safe travels!

Comments and Thoughts welcome

Posted by Kevincm | No Comments

Kevin gets a little Seoul – To Seoul and Hong Kong with Asiana, and Thai in F and C (and a Lufty segment in Y).

(BHX-FRA, FRA-ICN, ICN-HKG, HKG-ICN-LHR)

Or “Burn Baby Burn… Miles Inferno!”

For previous trip reports, click here!
—-

To quote Monty Python, “And now time for something completely different”. Regular GhettoIFE.com and Flyertalk Trip report readers often know of my exploits in the back of a plane in row 99Z on an United 7×7 with an iPhone mounted in a sick bag to provide entertainment to all. However – this report changes the picture completely.

Because I get round to using up the stash of BMI miles I’ve accumulated.

And to match the change, there’s going to be a major change in travel class – (proper) First Class for one leg and Business Class for the rest. Will it spoil me forever, or will I still be content to sit in Row 99Z on a clapped out United 777? Keep on reading and find out…

Will I still set up a GhettoIFE system though? That’s for me to know and for you to find out – alas, it involves reading

————–

Oh BMI. What has happened to thee? (Yes, It’s the introduction with more rambling than normal)

BMI (British Midland International – A Star Alliance Member). Oh what a state of an airline you’re in.

When the frequent flier programme becomes one of the major profit centres of an airline, it’s time to be concerned. When you cut your fleet back it’s time to really worry. When you’re cutting things so fine you’re turning into a skeleton of an airline – it’s time to cash out.

Even as this trip report is being written, the final chapters in Diamond Club’s life are being scribed, with the end transfer looming to Miles and More (which will mean a final mileage burning party before becoming part of Lufthansa).

And this is what this journey is about – the sad cashing out of BMI and Diamond Club (or making one hell of a dent in the remaining miles) whilst the travel for Gold still counts – for something.

In terms of destinations, I wanted to cleanly avoid the USA – least of all I’m in and out of there enough as it is , but most of all after the immigration experience last time has put me off the states for a bit. Australia whilst it would had been interesting was done last year (with thanks to BA). Therefore my mind turns East, and to the Far East.

China, Japan, Hong Kong, Taiwan, Singapore, South Korea and Vietnam are few places I’ve wanted to visit (and indeed, I went in and out of Singapore last year for about 2 hours). So I looked at the ever confusing zones, and worked out that Seoul and Hong Kong were two interesting points that I have yet to spend any serious time in.

So with those destinations in mind, it was off to the ANA Award search engine. Whilst they’ve redesigned it, it’s still a confusion how they can code it so badly. Still, after a bit of pushing, results came through for Seoul. With a bit of fiddling, a bit of gold turned up against FRA-ICN – a First Class seat

After further prodding, seats to Tokyo were not appearing (and revenue seats were overpriced for such a short segment), so I looked towards Hong Kong – and boom goes the dynamite. Lots of seats available in business class, including some interesting variations that the ANA engine gave up.

In the end, I plumped for a First Class seat from Frankfurt to Seoul (with Asiana), a Business class seat from Seoul to Hong Kong (with Thai as I fancied something a bit more different to the norm), and Business Class on the red-eye from Hong Kong to Seoul, and Seoul to London (as Air New Zealand had no seats spare).

So why no direct departure from the UK? Departing from Heathrow or another UK airport to make my connection directly would had imposed an insta-£100 gift to Her Majesties Revenue and Customs. That’s a gift I wanted to avoid, so I split the UK Departure to a 3rd party “Friendly” country that doesn’t want to rip a person off that much. I’d rather not pay that e
xcess, and open myself up to the possibility of an F class flight to Seoul, so for the second time in a year, I’ve got a day in Frankfurt first before I travel.

Therefore FRA-ICN-HKG would be ticketed as one ticket (with Seoul being the stopover), the return leg was ticketed as HKG-ICN-LHR, and a positioning flight from BHX-FRA was obtained for the bargain price of £30.60 (another Lufthansa voucher disposing of the fare element – wonderful things they are).

Surprisingly, for a BMI redemption and some of the horror stories about, all flights were ticketed within the day of booking, which then lead to the annoying task of assigning seats. With Thai, it wasn’t possible to do on-line (which resulted in a phone call, a quick assignment and the phone being disconnected violently), and Asiana’s seat assignment engine (even though it was coded in Flash) would only work with Windows – and on 2/3rds of the segments were assignable – although a lovely Korean lady told me that the map was locked and wasn’t being unlocked for some time (with all the other seats confirmed as made on-line). Even the F Segment was laughable – 1 seat was assignable (thankfully a window seat – or else there would had been a major paddy on my part)

I’d thought I’d never say this.. but United.bomb seat assignment engine far is better than this

In regards to hotels, a happy coincidence occurred when I started looking at this trip in depth – and that was Accor was running a mad 50% off sale – cutting the costs of this trip dramatically. For Seoul I selected the Grand Ambassador Hotel (Which was a Sofitel and a Pullman, now an Associated Pullman – I think this hotel has a identity crisis if anything), at a grand total of £250 for 4 nights, (a reasonable £70 a night) and for Hong Kong, a couple of nights in the Novotel in Kowloon for £150 (again – about £75 a night). As much as I love Hyatt and Hilton, the prices just weren’t working out in the end to make them worth while.

Of course as a recently minted A-Club Gold (and a card issued thanks the the little Belfast diversion I had), there might be some minor benefits (least of all, a late checkout in Hong Kong)- but then again, who ISN’T an A-Club Gold these days?

In addition, I’ve been using cash-back engines (Quidco for those remotely interested) where possible to try and minimise the costs. This has resulted in the best part of £80 coming back in post trip, making this trip extremely cheap. Which when you’re tight with money like me is a good thing .

In terms of payment of the trip, I decided to pay with “All miles” and not the normally good logic “cash and miles”. Why you’re wondering? As I’ve stated earlier, I have next to little to no confidence left in BMI at all (and considering the news that was made after I made this booking, my thoughts were well rewarded). Through the various disaster and the joy of the Indian Call Centre which is near enough downright near negligence some days it’s laughable, combined with BMI’s death spiral motivation. However, booking on my BMI Credit card has netted an unexpected pile of points. Which is nice.

So here’s the map once and the full breakdown -

Map (of course) www.gcmap.com

- BHX-FRA (LH, Y, in Pink),
- FRA-ICN (OZ F in Green),
- ICN-HKG (TG C in Blue – look for the outline),
- HKG-ICN-LHR (OZ, in Yellow),

with two new airlines for me (Asiana and Thai) and obviously – two new cities (Seoul and Hong Kong)

Well enough of the preamble, lets get on with it!

——

The day before the main event…
The pictures

08:20 on a Sunday Morning… what masochist gets up to assigned seats at this time of day? Ah. That would be me.

I’m sad – I love to be one of the first to OLIC if it’s near enough a requirement. And at 8:30 precisely, OLCI opened. A few clicks later, and my boarding pass and seats near the back of the plane assigned – Planes from BHX routinely end up being bussed at FRA – and therefore a seat at the back of the plane makes a tiny bit of sense for once.

At 8:35 once the pass was issued, I went back to sleep. It was Sunday after all..

Off to BHX

Monday rolls round, and of course, in the United Kingdom, it’s a Bank Holiday Monday I’ve chosen to depart on. So there’s a choice – pony up for a taxi, or catch the train and pony up for a taxi.

My luggage waiting. It’s light at the moment.. but it will get heavier..

With the cabbie wanting £20 for the privilege of driving to the airport, I went for the cheap option of a cab to the station, and jumped the 5:50 to London. Although the cabbie was in full crazy taxi mood (hitting the best part of 50mph down the local link road in a 30 zone…) . After being dropped off outside New Street I made my way to a machine and pressed some buttons with a ticket coming out at the end of it. Soon enough, a train arrived and it time to begin.

Virgin Pendolino Class 390 Birmingham New Street – Birmingham International

Price paid £2.30 single.

First train – amazingly on-time

For the first train of the day, it departed on schedule , and it arrived on scheduled. There was even enough time for the train manager to crimp all the tickets. Which is nice.

At BHX

I’ve set myself a personal record – 3 times through this airport this year. I really don’t want to make it 4 unless I have to? Why? It’s the delusions this airport has about its importance, when it’s sandwiched from the south by Heathrow, and from the north by Manchester. That and the postage stamp they call a runway means reasonable long haul services are a dream out of this place.

Then it was the first check in of the day . After making sure on the OLCI machine that my part of the row was free still, I printed my boarding pass and checked the rucksack in – only to pay yet another visit to oversize luggage. Which brings me onto a beef – how come in the UK every time I have to check a rucksack, it has to go in the oversized check area?

Boarding pass in hand – Sequence 1

Still BHX security was quiet today unlike the last time I went through here and it was virtual war with 1 mile long queues.

Security was it’s usual self, with the scanners pulling my bag for the camera equipment. My film was scanned without question however – which is always nice considering some airports don’t get the point of manually scanning film. But it’s early, and I need a vodka and orange. Off to the lounge.

ServisAir Lounge, Birmingham Airport

Sigh. I’ll talk about this “lounge”. For United Red Carpet Club users imagine a small room. Got that image? Now add some alcoholic beverages… and an awful view. And it gets worse as they’ve “remodelled it”. How much worse can it get? See below.

I couldn’t believe they could make a lounge worse. Colour me completely wrong – they’ve done it with style. Apart from changing the size of it, it looks like someone tried to clear a space and dump a bar and lots of chairs with little organisation in the middle of of it. Anyhoo, I got bored quickly and made my exit – but not before a vodka and orange juice had made it to me and it was coming up to the filight.

With the drink down, I made my way over to the gate 55, where I saw the 737-500 of the day – and after a short while boarding commenced via the ground and airstairs.

My 737-500 of the morning.

LH4907 Birmingham International – Frankfurt Am Main International Airport
Lufthansa AG, Boeing 737-500, Seat 20A, Economy Class
477 Miles flown, 125 Miles and more Miles, £0.36 cash-back

I was welcomed aboard, and made my way to the back of the plane and got comfy. Whilst it’s not a long flight the seat pitch is adequate for a short hop like this. As we boarded after pushback time, I was fulling expecting to be late.

Soon enough the classic “Boarding Complete” was announced and we sat on the tarmac and waited. And waited. And waited some more. Eventually the captain came out of the front office and gave fluent announcements in German and English, explaining the slot control delay and we’d be on the on the ground for another 45 minutes. The captain with the crew then proceeded to perform a ground drinks service of water, orange juice and apple juice.


Open doors

Eventually we were cleared and the crew presented their “safety tips” as we begun to trundle over to the runway for take off.

YouTube Preview Image

The climb out over Birmingham was quite long, but eventually we broke through the clouds and up into the clear sky. After the seat-belt sign had pinged, I needed to visit the small room. And those small rooms on those 737-500’s are indeed small.

Climb out over Birmingham

Inflight service begun quickly with a red Leicester cheese roll, a coke and a coffee. Again, not a lot – but appreciated.


Roll


Trink!

Service was completed over the channel with a tidy up run or two and the crew went and hid for the remainder of the journey.


Over the Channel

Soon enough we came in over the Main, and as usual, Frankfurt was bumpy on approach. But the plane made it to the ground safely, and we had a quick taxi over to the A Gates, where a bus with two sets of airstairs was waiting for us.

YouTube Preview Image
landing video – a bit long!

On the bus at FRA

Overall: A nice short Eurohop that wasn’t overpriced and dread the thought – some Lufty miles in my Miles and More account. Dread the thought it’s the beginning of a collection there…

—–

 A Day in Frankfurt and the joy of SEN lounges.

Pictures: http://www.photoblog.com/kevincm/201…t-airport.html

Of course, this is Frankfurt. This can mean only it’s time for buses to Immigration. And this being Frankfurt of course, it’s a 10 minute bus ride to immigration, and then the absolute uselessness that is Frankfurt Immigration. Even for EU Nationals, queues were abound, and booths were being closed randomly. Eventually I cleared immigration and the first round of customs, and headed to the secure luggage area where the bag was waiting on the belt. It was then through the second set of customs and then over to the luggage holding company, where for a measly €4, I deposited my big rucksack so I could wander around Frankfurt without 15kg on my back.

After being defrocked of €9.35 (danke RMV – worse than King Boris’s system now) I took the S-Bahn to the Hbf, and then a tram to the Romer, to while away a few hours (least of all I didn’t need to be back at the airport until 3pm at the earliest and more importantly – German Haribo Gummibärchen quite frankly taste a heck of a lot more different than the ones you get at home, and I needed a few packs (Regular readers will know of my love of Oreos and how the ones in the UK don’t taste the same – same concept here kids.)


Sunny at the Rhomer

Thankfully, there is a Lidl off the Ziel that fits this bill nicely – it also fits the bill for lunch as well! Add to that a couple of Pretzels, behold – a simple lunch!


Eye of the Ziel

But will someone kindly explain: A Maggi Store?

However, the weather decided to play its part with it spitting and raining. And I honestly couldn’t be bothered to walk around Frankfurt in the rain. So I trundled back to the Haptbahnhoff, and found a Regional Express heading to the airport, and jumped it (yes, I could had jumped another grotty S-Bahn train, but they are getting very grotty the ones they use for the Airport link service).


At the Haptbahnoff – ICE pulling away

Soon enough, I was deposited at the Regiobahnhoff and went on my merry way to left luggage pickup where I paid my €4 and got the rucksack back,

Back to FRA

After repacking a mountain of Gummibärchen away and sorting things appropriately, I went upstairs to play “hunt the check in area”.


Call me old fashioned, but I love the old clapperboard style….

Eventually, I won, and saw the states of the queues. Even before the 3 hour point, Travel (Economy) class had filled out all the switchbacks, Business had a small queue and First had one person. But that person was cleared within a minute.

I presented my passport and was asked if I was happy with my seat. Now 2K whilst nice – is in the second row. So being cheeky, I asked if 1A/K was open.

And 1A was assigned to me (yes, I know it’s a small thing, but if I’m going to do this right, I might as well do it properly).

With the rucksack checked in (can you hear that BAA/BHX? No of course not), it was then off to the joy of security. And for the second time today, the bag as pulled aside for a full check, as well as a full pat down.

Grr. Eventually, the magical explosive wipe indicated I was clean, and I was allowed to proceed.

After that, it was clearing German customs, and into the terminal. Knowing that the FCL was out of bounds (thank you Lufthansa), I was relegated to the SEN Lounge near the B18 gates.

Lounge Stop: Lufthansa Senator Lounge
Bowls of noodles consumed 1
Turkey Wursts: a number
Vodkas: 2
The longer I stayed there… the wurst it got.

Why did I put a number of vodkas? Simple. It’s one of the most boring places on the planet.


Noodles from the Asian Bar

Grey, navy, grey. Very. Yes. Finding power was a challenge too, and not a good one. And to cap it off – chargeable wifi.

Come on people – there are simple things, And with today’s business traveller and geek needing to be more connected than ever, this is completely unacceptable. Hell, even the crappy lounge at BHX had free WiFi.

So sorry Lufthansa – the only term I have for your lounges is “must try a lot harder” – if your outsourced lounges and even little BMI’s “The Great British Lounge” can do this – I can’t see why your can’t. Lacking in every way. Whilst better in the food department than a United Red Carpet Club, it is totally lacking in everything else. That and the kids in the lounge were not to my liking (including members of the buggy brigade).

Or in short – they suck. Not a good start for a “Premium” experience (although with LH denying other airlines to the FCL, it’s making the best of a bad situation I suppose…).

Eventually I got bored enough to get my backside moving, and went to the gate where there was a FTL Lounge but to be honest, with 5 minutes to go, I wasn’t exactly hell bent to switch to another lounge. 30 minutes on the dot boarding commenced, I and was beeped aboard. And besides, it gave time to do one of my favourite activities – people watch. However, 5 minutes passed, and boarding commenced. I lined, and headed through, and then had my pass scanned and headed down the jetbridge labelled “First and Business Class”

OZ541 Frankfurt Am Main International – Seoul Inchon International Airport
Asiana Airlines, Boeing 777-200, Seat 1A, First Class
5323 Miles flown, 82,500 Miles Spent, 424 BMI destination miles earned

Pictures 1
Pictures 2

I was warmly greeted aboard and escorted to my seat (or my half of First class as it turned out in the end with 2 people in total in F – one of which was the reserve pilot)


Welcome!

A welcome drink was offered (non alcoholic) , and the full battle kit of pyjamas slippers, amenity kit, the works were offered in very polite tones.


It’s amazing how much space that fills…

In addition (which will please a certain lucky9876coins) they also had… Hot Nuts! . Premium loading was completed quickly, and refills on a nuts were offered. I had no language issues with the crew as well.

Just for lucky9876coins

Soon enough everything was collected in preparation for take off.


My Jetbridge detached – I believe the Travel class was still loading

Of course, the crew bowed in greeting politely, and with my smiling I had the assistant purser in giggles. The load meanwhile was 2/8 – so it was going to be individualised service – with the other being a the reserve pilot– so, by some strange means, I was the revenue passenger .

The safety video. Whilst nothing special, it was… a bit quiet in F. However, the two “Beautiful Manners” videos were amusing enough . Eventually we lined up, and we were off into Europe and beyond.

http://www.youtube.com/watch?v=wa3S56oyScE

I don’t think for the first 6 hours of flight the seatbelt sign was off. Sadly with turbulence over central Europe being a pain, it wasn’t the smoothest of flights with announcements to return to seats often for the first period before meal service.

Regular BMI forum members might notice newish trousers – alas thanks to a seriously messed up foot things are actually worse than normal. Lets say my next trip to the USA will be to stock up on Advil mainly.

YouTube Preview Image


The evening sky

Drinks were offered. And this being First class what do you think I had?


Bubbles of course!

But now onto the highlight of any F Class experience – the food. I was given the menu (Which I had to photo before it was taken back after a while).


The menu


Canape


The laid table


Starter


Beef Consume


More bubbles…



Salad

and to the main event at last….

BiBimbap!

By the time I finished my BiBimBap – that was it. Asiana defeated me on the food front, so I settled for a black coffee.

I have to admit the catering, presentation and thought was excellent, I thought the service was well paced and even the little mistakes were covered. Now if only I had grabbed a pair of steel chopsticks….

At this point I tried to make the seat got into the bed mode, and it wasn’t playing ball. But with the space I had – it wasn’t an issue (considering how messed up my back is by sleeping on the sofa at home) – So I curled up in to a ball and drifted away to the Brit Awards, before waking up and switching to Oasis.. and drifting off again. In the end I counted the best part of 4 hours in the air asleep. Pretty good by my going in a plane.

Eventually Oasis finished and I woke up. I was offered more drinks – but was fine as there was a bottle of water kindly placed by my console. Even during the dead part of the flight I counted the flight attendants going through the cabin every 20 minutes or so making sure things were ok in her cabin.


Headphones – reasonable, but not noise cancelling


The Seat


Seat controls

Which brings me onto their IFE. Whilst the content range is reasonable, there is room for improvement. And no, before you ask, I didn’t rig the iPhone up as a GIFE device – I decided to think lateral instead.

To Boldly Go… – bear in mind in the back of the can I hardly have room to type – let alone watch….

Meanwhile, the F cabin, was empty.


For one passenger only.

So what’s in the toilets – yes I know I don’t do toilet photoing, because some of it is down right creepy.. But in the name of science I’ll find out (GLaDOS would note it is a huge success)

Apart from having room to swing a cat in (which was impossible to do on that grotty 737-500 this morning) the amenities are well stocked with Evian special face demister things, L’Octaine stuff – again – all premium stuff with Toothbrushes, little towels, combs – all the things you used to see many moons ago, but have been dispensed with – or just offered badly with other airlines.

Soon enough, it was time for more food, with a breakfast service.


Drinks


Table laid again


Details…


Fruit to start


Cornflakes


Savory Pancake

And alas, like all good things, the flight had to come to an end. I was presented with a gift from Asiana – a lovely smelling candle.

Slowly, we made our way through the cloud and into the haze that was Inchon, before finally landing and docking at the gate.

I thanked the crew for their excellent service, and was first off the plane.


Inchon

Summary. Consider my seriously at completely WOW’d. Whilst there were some niggles in the experience (mainly seat 1A alas) – considering I had the entire half of a cabin to myself it wasn’t an issue – I suspect there might had been if things weren’t behaving. The crew were charming throughout, helpful and kind. I know these things are expected, but remember, I’m Mr Row 99Z who is used to United’s “best”. Whilst some may say SQ has the best all round product, or United first is the bees knee’s – I urge you to try Asiana.

Whilst some of their product needs minor refinement – It’s an excellent product that deserves investigation on the few routes that have F.

Into Seoul Pictures

Grand Ambassador Hotel /Novotel Kowloon Pictures

At ICN – Immigration and the joy of Limousine Buses.

In a way I was not looking forward to immigration – perhaps too many experiences with America’s finest Customs and Border Patrol has soured the thought. But in the case of Inchon Airport, it was a case of take passport, read immigration card, stamp passport and on my way. A quick walk to the baggage belt and my bag was waiting for me, and it was through customs, and out

Grand total from gate to exit 10 minutes FLAT for a foreigner. I challenge Chicago or Washington Dulles to beat that.

However the next point of fun was to find the Limousine bus desk – after abusing the free WiFi (again – are you listening Heathrow/Frankfurt/Other annoying airports? Of course not…) After reading the list of buses and being confused, I remembered this hotel was also known as the Sofitel – which the staff knew. Thankfully a bus was due within 5 minutes, and I stepped into the heat and humidity of Korea.


The Numbered Tower blocks – they confuse me..

The limousine bus was a “Luxury” one (and at 15,000 won it had better be!) in a 2 – 1 seating format, and Korea Air’s in flight magazine in the pocket.

60 minutes later the bus had gone through the heart of Seoul, around Namsan Mountain and finally to the last stop of the bus – the Grand Ambassador.

Into Seoul

Hotel: The Grand Ambassador Hotel (associated Pullman, Ex Sofitel)

Price paid £250.10, Cash-back, £40.01, Net £210.09, 503 base points, 377 bonus points earned.


Reception

With my luggage taken from me, I checked in and was upgraded to a deluxe room on the 14th floor, with a lovely view of the Seoul Tower. After arriving, my luggage arrived and I was given a tour of my room and the features and how much extras things costed (such as the minibar).

So lets examine the room. It’s reasonably large for a hotel room, with a lovely bed, a big screen, and one hell of a view of the Seoul Tower. These are good things. Even better is the discovery of a Nespresso machine (my first time with one of these wonderthings). The staff were constantly friendly and helpful, pointing out things and ideas.



Room


Minibar area with Nespresso Machine….

Bathroom amenities

And of course…


A scarey toilet

The hotel itself is on the Tour bus route, and also a stones throw away from Line 3 of the Seoul Metro – which is very helpful when you’re a cheap person like me.

Overall: A lovely hotel – and worth the discounted price I paid. The upgrade to the Deluxe room was appreciated and given without asking. In a way I was very glad I didn’t select the Hyatt as it would had required lots of trips on buses or taxis and the such.

Special Extra trip report – Pamajonom.
Pictures:

Musan Statue Park
Bonsogo
Imjingak Park and The Bridge of Freedom
Between two countries
The Axe Murder Site and the Bridge of No Return

Now, normally I don’t write about places I go (I let the Photoblog do a lot of the talking), but for once I will. And it’s one of the places of the world that has always had my mind open. I am of course, talking about the DMZ and the JSA. As I was growing up, I visited Berlin, and have more than a passing interest in this sort of history (oh, dearest father, if you’re reading, wave to the crowd… thank you…) , so I thought this would be an interesting thing to do, to see the places people talk, and learn a bit of the conflict that you can only do by actually going their to visit the place.

So in the tradition of a certain airline I am granting an One Time Exception and I’m going to do TR this bit. And no you can’t have any discount vouchers.

After marvelling at the that are T-Money mini charms and the multi operator air conditioned wonder that is the Seoul Subway, I was dumped outside the Lotte Hotel (which quite frankly the Lotte Group makes Tesco in the UK look like a small time player). After checking in and presenting my passport (the first time of three today) I wasted ½ an hour walking around the Lotte hotel before being reporting back, and like a school group being taken downstairs to the bus.

Everyone had been assigned a seat number and from the looks of it, the bus was going to be full today. I was assigned the right side of the bus – a blessing I found out later.

However, the tour was split into two groups – a Japanese group, and an “English” group. Alas, it seems the Japanese group had the lions share of the commentary. After a bit of background, we were taken to a monument park where we were shown the monuments to some who were lost, and the lost journalists.

After that it was lunchtime, so it was off to a village for Beef Steamboat

few pictures of the village before we head off to Imjingak park where we met our first bridge of the day – the Freedom Bridge

Entering the DMZ

At this point, pictures are limited due to the rules and regulations – so a lot less coverage than normal. That and the guards were looking mean. So I wasn’t even going to attempt sneak photography with the cameraphone.

After driving in to the DMZ, and taking the second bridge of the day – the “Cow” bridge, the coach was taken into Camp Bonifas, where we were given a history talk of why the DMZ exists and where the border is, with the fortifications and the JSA area. After changing busses we were taken to the Peace Pavilion and then into the border area where the North Korean Guards had their binoculars out keeping an eye on us pesky visitors.


Keeping an eye on the visitors….

From the South…

… and the North

And then lead into the conference rooms where I stepped into the North. Alas we only had few minutes or so here, with some tourists dominating the areas – not art all pleasant really – but the conference rooms are too small as they are.

It was then to the Freedom House Pavilion, where we could take pictures of the north and the Panmun-guk pavilion.

After that, it was back on the bus, and we drove past the security huts slowly, before heading onto the site of The Axe Murder Incident

And finally onto the 3rd bridge – The Bridge of no return where another photo stop was allowed.

We were taken back to Camp Bonfias, and to the gift shop.


This picture of course does not exist.

After spending another 30 minutes here, it was the long trek back into Seoul with the guide keeping her quiet for most of the remainder of the journey.

Soon enough we passed into Seoul, and into the traffic jam of the city – and finally to the Lotte Hotel where I made my way back to the hotel and crashed for the night – it had been a long day.

Overall - an Interesting trip and perspective given in the tour. Obviously, I’d like to try a North Korean tour, but with the travel restrictions that exist and the limitations on movement, I’m not too hot on the idea.

More Seoul coverage and pictures will be loading onto the Photoblog over the next few weeks – I don’t do Flickr and I restrict Picasa use due to some of the terms and conditions that are on the those sites. Besides the volume of photos is… embarrassing (150GB for the whole trip )

Part 6 – To Hong Kong with Thai. Or Where the F**K is my Passport???

Back to Inchon.


The pictures
Set 1
Set 2

6am arrives again, and it’s time for the check out. After signing off the bill, and buying another bus ticket, it was a very very very slow trundle around Seoul (for what seemed like most of the journey, until the bus passed the Best Western) when we hit the Freedom highway, and the road to Inchon Airport.

Eventually, the bus deposited me at the Departures level, and I made my way to the mess that was Zone J – the Thai check-in zone. The economy queue was long over a lot of switchbacks, and the Business queue wasn’t hot either, taking around 15 minutes to be seen to.

My bag was tagged and sent through (see Heathrow/Birmingham – it is possible) and boarding pass and lounge pass were issued to me. I then went through the politest security I’ve been through in ages, with not invasive checks of the bags, and the camera film scanned manually. After that to immigration where I was stamped out of the country. After wandering to the shuttle train, I was in the “non korean” airline concourse, and I made my way to my lounge stop – The Asiana Lounge.

Lounge Stop – Asiana Airlines Lounge
Noodles consumed: Many.

I was welcomed into the lounge and directed to teh business class side of it. The room was well apointed, with lots of seats, cinema style armchairs and a food area. Given that I didn’t have breakfast, I made a beeline for the food.

And for breakfast … well ….


Cup noodles and Nuts. It’s a breakfast OK?


And oddles of them….

Walking around the lounge there was some nicely lit areas (but no natural light) and of course, the piano in the centre

As boarding time approched, I made my exit and over to the gate where boarding had been slightly delayed by 15 minutes – with our 777-200 ready for anohter day of flying.

As 10:00am passed, the tensabarriers were removed, and I boarded.

TG629, Seoul Inchon International Airport – Hong Kong Chek Lap Kok International Airport
Thai Airways, Boeing 777-200, Seat 12A, Business Class
1284 Miles flown

Again, first aboard the business class area, and I was greeted in with a traditional Thai bow. The cabin slowly filled up, and a seatmate joined me. Not the end of the worlds considering how much space there was. It was even better when my seatmate move to the bank of seats next door


Seat space

Pre-flight drinks were distrubuted along with menus as well as Hong Kong or Thailand landing cards – obviously I had the 2 part Hong Kong landing card..

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Soon enough we were pushing back and the Thai safety video played. After a trundle around Inchon, it was up into the skies.


A Flyertalkers dream…

Soon enough the bubbles came around, and menu orders were taken.


Bubbles


Starter: Smoked Salmon


With Kimichi


Duck, rice and packchoi – not bad at all.


And a blueberry cake square.

The crew was very talkative and the purser took an intrest in my photography jokingly calling me a spy capturing all the little details of the flight.

The seat was a wedgie lieflat seat, but with a nice sense of recline, so it wasn’t too bad. Whilst fully flat would be more appricated, it was more than enough space. Combined with two seats to myself, this was a nice way to spend 3 hours in the air.

As we begun decent, arrival drinks were given

Soon enough we broken through the cloud and Hong Kong was below us, with the plane heading towards Lantua Island.


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Upon landing I was getting ready to disembark when I did a little check on my body. And found my passport had taken a walk. Various words were emitted from my mouth. After practicality disassembling my bag, I put the seat into the bed position – which perked the curiosity of the purser. After explaining, it was time to disassemble 4 C class seats (quite literally, with the flight crew pitching in).

20 minutes later the passport had been found underneath another seat diagonally to me. After thanking the crew profusely, I left the plane, and cleared Hong Kong Immigration and found my bag was just being lifted off the belt.

Overall: Thank you Thank you Thank you Thai! Whilst the short hop and regional food could only give an inch of what Thai had to offer, the help I received post flight was invaluable.

Hong Kong Airport Take 1.

Pictures
Grand Ambassador Hotel /Novotel Kowloon Pictures
Random Hong Kong Photos (full sets to come in the next few weeks)

After clearing customs, I parked up for a bit to download information where I needed to go next (the screen capture utility on the iPhone is essential some days).

It was then a case of buying a MTR visitors card, and off on the MTR to Hong Kong Station, then a hike over to Central Station before finally meeting with a service to Jordan.

on the way…


Boxes make the world go round…

After coming out to a blast of heat, I walked a few roads up to my hotel for the next two days, the Novotel Nathan Road, Kowloon

Hotel: Novotel Nathan Road, Kowloon (Accor Group)
Price Paid: £159.88, Cash-back £19.18, net £140.80, 367 base points earned, 275 bonus points earned.

I wandered upstairs to check in where my reservation was found. I was offered a box of tissues and managed to cool down a bit before wandering to my room at the end of the hallway (the joy of booking a cheap room).


Bed


Remote control


Drinks area

Whilst a lot smaller than the Grand Ambassador, it was a reasonable size, with a drinks making area, and a nice powerful shower.


Bathroom with non scarey toilet.

After buying some wired Internet and having cooled down sufficiently (that rucksack gets heavier with each stop I tell you), I wandered out and explored the hot city that is Hong Kong.

Overall: You pay your money, you takes your choice. Not a lot of money for a reasonable hotel. And the aircon could go to iceicle levels. Well appointed, but the lack of WiFi is… dissapointing.

Random Hong Kong Pictures

… and just for you GhettoIFE.com viewers – a trip on the Star Ferry.

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However, 3 days is not a long time, so once again, I packed my trash up and checked out at 10:00, and dumped my luggage with the concierge and spent the daytime wandering around Hong Kong. As the evening came, I picked up my bag, and paid the HK$20 to get to Kowloon Station, and then checked in at the station at the same time (allowing me not to see the big rucksack until Heathrow). It was a case of then wandering downstairs where an airport Express had just arrived, and getting on board. A speedy journey, and I was dumped back at Hong Kong Airport.

Hong Kong Airport Take 2

After getting my HK$50 back from the MTR, I wandered back up to departures and passed through security (again with no objections raised for a film scan – anyone still listening in the USA? Of course not) and emigration, then the hunt for the lounge.


Classic fly by wire

On the way to the “official” lounge I ran into the Singapore SilverKirs lounge. Whilst someone was arguing with the poor door person why she should be allowed in, I handed her my BMI card and Boarding passed, and was waved into the lounge (I could had been a gentleman and guested her, but she was rather… annoying).


SilverKirs Lounge

Lounge Stop: Singapore Airlines SilverKris Lounge
Bottles of champers consumed… Errm


The lounge itself is comparatively dark, but hey. It’s a lounge and it looks plush. Of course, as I hadn’t had some food for a bit, I made my way to the diner section

Dim Sum

I made a beeline for the food area and after eating some of the wonderful snacks they had on offer, I found Hagan Daiz,.. and a freshly popped bottle of Champers.

Well, we can all guess what happened next


The Desert of Champions!

Soon enough, the SQ flight was closing and they were closing the lounge for the night, so I reluctantly left and made a walk to the contract lounge – the G16 DragonAir lounge.

Overall: A very nice lounge – compared with what’s next…

Lounge Stop: DragonAir G16 Shared Lounge

One word. Yuck. Ok – not as bad as some of the lounges, but a major comedown from the SQ lounge. The lounge itself is exposed to the main terminal in a mezzanine sort of position.

Put it like this: I won’t sully this report with pictures of it.

Soon enough, I got bored again, and I disappeared out of the lounge, and headed through what was now a very quiet Hong Kong Airport to Gate 22 for my next flight which was about to board.

Asania Flight OZ724 Hong Kong International Chek Lap Kok Airport Airport – Seoul Inchon International Airport
Asiana Airlines, Airbus A330-300, Seat 3A, Business Class
1284 Miles Flown, 55250 miles spent, 200 destination miles earned

I was welcome aboard, and made my home in 3A. Again, there was no one next to me for this short home to Seoul. Shortly after sitting down I was given a small amenity kit and slippers for the flight

Welcome – again!

The load again was light, with two C class seats to myself.


Headphones

Again, the doors were secured, the safety demo and the beautiful manners tape played, and after a little trundling, it was off into the black (with all the lights on – I thought there was some odd rule about having lights down on takeoff?)

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Once the crew were released, they sprung into life, with the dinner service.


Rolled Cutlery


Salmon starter


Salad and butter


Prawns, Rice and Pakchoi.

Whilst service was delivered quickly, it didn’t feel too rushed. After the table was cleared down, the light went down in the cabin and I closd my eyes, only to wake up when the requests to put the seat back into the upright position was given.

Shortly after and just before 5am we touched the ground and landed at Inchon Airport, where the A330 docked and we were allowed off the plane.

Overall: A simple service for a red eye flight, and the bed was sleep-able too. But how sleep-able are the OZ wedgie beds? You’ll find out in a bit

ICN: Take 2

Part of the reason why I wanted to arrive early was to take part in one of the transit tours. Alas, that means exiting into Korea again. So sad that another couple of cute stamps are put in my passport

As it was just 5:30 by the time I exited, I powered up the laptop and surfed for a bit – although the quality of the WiFi is… awful.

Soon enough the day broke, and I wandered over to the transit tour desk to find that everyone had booked the long tours, and no one was booking the short tours. By 8:30, I had gone back into security and wandered round the expanse of Seoul Airport, wandering past Lotte Duty Free Shop after Shilla Duty free stop, whilst stopping in the cultural area for … cultural gifts.


I can do cultural!

Eventually, I headed off to the Asiana Business Class lounge.


Asiana Business Class Lounge

This is a much larger complex than the Concourse A facility, but essentially – still the same – right down the fake library and piano.

Food was interesting…


Potato and Bacon – as I said – intresting


Salads


Other hot things

and of course…


Noodles

I found a nice window position and just sat back, watching the world going by, charging the laptop and phone for the journey home.


Piano

As time wandered on, I finally saw my flight was cleared about to board, so I sad thank you and wandered to the gate, where a massive queue had built up for travel class, and a shorted queue had built up for economy.


The queue for the flight home

Eventually the tensa barriers were removed, and it was time for the final flight of this journey.

Flight OZ521 – Seoul Inchon International – London Heathrow International T1
Asiana Airlines, Boeing 777-200, Seat 3A, Business
5520 Miles Flown

The Pictures
Set 1
Set 2

Unusually for Inchon, only one airbridge was attached. However I made it to my seat to find a seatmate, and this time – a full cabin loading. Not the end of the world by any stretch.

Amenity kits, slippers and headphones where already in the seat pocket.


Amenity Kit

After settling for a few minutes, pre-departure drinks were served. What do you think I had?


Duh…

However I was dog tired and started dozing, only waking up and finding we were still on the ground. Chinese airspace had put a flow control order in due to storms, delaying us by 30 minutes. Which was spent usefully snoozing some more.

However, we were eventually cleared for take off, with clear views of Inchon and the surrounding area

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Once we had climbed to 37000ft (and again, a bit bouncy), food service begun, with Western food served first, the Korean. This pattern went through during all servings.


Scallops to start

Korean Pancakes

A collection of glasses. One with bubbles, one non bubbles and one water. I’m not an alcoholic… honest…



Main – Ssambap.

Ssambap is leaves mixing instead of rice and soup broth mixing. Very nice and very filling.


Fruit plate to end, and some Korean sweets.

Pretty much after this, I was tired out from having so little sleep, so fearfully I lowered the blinds, popped the seat into the bed position, headphones on. How well did you sleep you may ask?

6 hours pretty much. Missing any midflight service. Whilst a wedgie seat – it did it’s job and provided me with a base for a very long snooze. I only woke up because the lights had come up for the arrivals service.

Seat in bed position.

So what do we have for arrivals food?


Caesar Salad – with a full table laid.


The oddest and nicest roll I’ve had in ages


Main – Duck in an orange sauce. Nicely cooked, not chewy and not overly fatty. A very nice meal size – especially when hot pepper sauce was added .


and a chocolate square for desert.

Towards the end of the flight, I sheepishly asked if they had any spare hot pepper sauce (least of all, it’s going to be the one thing I’m seriously going to miss in Korea). The flight attendant returned with 8 tubes of the stuff that is now sitting in the kitchen at home when I need a taste of holiday (I’m surprised Asiana doesn’t sell them in packs of 8 for $5 a pop like KAL does). In exchange, I filled out a comments card, giving my hearty recommendation of the crew who were onboard, and all the Asiana crews who I had flown with.

However, it seems two toilets in Business class isn’t enough towards the end of the flight with world and dog heading to them.

However, as we crossed the channel, the cabin was secured, and we entered a couple of stacks as we approached Heathrow airport, heading north of the Thames

Must be Heathrow if we’re in a stack…

Eventually, we completed our turns, and landed at Heathrow Airport, and docked at Europier at T1.

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Overall: Again, an excellent flight. Service was a little slow due to the Western, then Korean food service pattern, but quality of the food was excellent. The crew again we friendly and well conversed – and great fun.

At the gate of a long journey.

Alas, all good things come to an end, and I thanked the crew profusely, and disembarked. After making my way through Immigration and Customs (with IRIS shut annoyingly) the bag was starting to make it’s first trundle around the luggage belt, which was picked up on my back and ready for the trip home.

Alas, the trip home was going to take a little longer as I had just missed the coach thanks to the delays, and the Tube workers had gone on strike. That meant Heathrow Express today as a Heathrow Connect had just pulled out.

Heathrow Express, Heathrow Central – London Paddington
Class 332, £18, As far front of the train as possible without stepping into the laughable First Class.

I boarded the train, and quite frankly for £18, felt horribly conned (at one point, Concorde was cheaper than travelling Heathrow Express). However, in 15 minutes, it did what it needed to do, which was drop me at Paddington, straight into the taxi queue from hell. 20 minutes later, I was in the taxi for the short hop to Marleybone (with the 26kg rucksack, I wasn’t in the mood to walk the short distance). However the driver did his best, and dropped me at the entrance of the station, where a ticket machine was free – and more importantly – a train to Birmingham was going in 5 minutes.

Chiltern Railways Class 168/2
London Marleybone to Birmingham Snow Hill
Super Off Peak Return – £19.50, Class 168 – Back of the train (easier for Snow Hill)

What’s there to say? Luckily it was a fast service, non stop to Bicester North, and then only a few stops to Birmingham Snow Hill.

And I say luckily, as I had a chatterbox next door to me who talked practically non stop to Leamington Spa and my headphones were buried in the bag somewhere. Wonderful to listen to someone yattering non stop for 1 1/2 hours….

Finally, around 14100 miles later and trip a taxi, I’m home from my adventure.

Summing up

You’re darned right went and I spoilt myself. I’ve earned it after eating enough gruel in a non recline seat in row 99Z of a United 777.

Was it worth it? Without a shadow of a doubt. Lets evaluate and sum up.

Lufthansa – when slot control comes into play – there’s not much anyone can do. By getting the captain out and him actually talking to the passengers, it showed good communication skills. For a 1 and a ½ hour Eurohop, anything but a constant delivered service is all that can be asked for down the back – and that’s what I got. But for heavens sake – sort out those Senator lounges. They’re an embarrassment for an alleged world-class airline – especially at your home base!.

Frankfurt Airport – I can see why people detest the place. It’s to the point where I’ve moved Frankfurt from rank outsider of airports I hate to Number 2. (With ORD at the Top, knocking LHR T1 into 3rd place

Asiana Airlines did one thing throughout: DELIVER. Even with the minor foibles, it’s a great product all round and when they roll out the new Quadra business seat – it’ll be an even better product. A lot of us think Skytrax is probably talking out of their backsides somedays. This time I don’t think they are with a constantly friendly service and great food. To be honest, I’d actually be interested to travel down the back of the bus to see if they can maintain their record there too. All their short haul and long haul products were excellent, delivered well and with a smile. What more can you ask for?

Thai Airways – Ok – I did this for variation, and what a variation – some subtle differences between the two products, but the regional business product seems very solid. The help with dissembling business class after was invaluable, and something I will not forget in a long time.

Seoul and Hong Kong Airports - pleasurable places compared to some of the hubs I go in and out of…

Will I be back to Seoul and Hong Kong? Alas, I don’t see it in the near future – but it’s refreshing to see other parts of the world – and there is so much more of it to explore still. However, whilst Hong Kong has a hustle and bustle, Seoul and Korea has an elegance and charm to it – one I would like to defiantly like to explore again sometime – and dread the thought – away from Seoul (and I wouldn’t say no to another trip up to Pamajonom).

More importantly, has this trip spoiled my enjoyment of other flying even if it’s in Row 99Z in the future? I somehow doubt it – I enjoy travelling to places way too much to care about little things like flat beds and champers. To me, part of a destination is the route taken to get there – and even with this trip, that holds very true.

Oh. And I need a Nespresso machine now. And I won’t need slippers in the flat for a good few years

Right, that’s your lot for this trip as I’ve said FAR too much and posted too many pictures – as usual. There will another big burn to come as we approach the end of Diamond Club (see me in about… ooh… May for that?) – but however, October is beckoning, and that can only mean one place I’ve got to end up in, so “Come on baby lets fly tonight”…

… and all that jazz .

So come back in November when I’ve had had a chance to fly and write my next epic in another not entirely economy trip in a clapped out United aircraft in “Mixed Classes- Infinite Fun: The Autumn Run with United”

And I’ll leave the final word to Asiana…

Comments, Thoughts and Feedback Welcome

Posted by Kevincm | 3 Comments

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