As I have said here before, airlines have no one to blame but themselves for this.
The New York State Passengers’ Rights law took effect today, days after the first lawsuits were filed in the event that started it all last Dec. 29, when American Airlines stranded thousands of passengers on parked planes in the Texas region for 10 hours and more.
Strandings occurred regularly all through 2007. As the year wound down last week, I was still getting reports from and about passengers who were stuck — recently — on planes for interminable periods of time — including a woman with infant twins, and a woman in a wheelchair who was forgotten on a tarmac and sat there for hours calling for help.
More soon. Meanwhile, here’s a report on the initial litigation. The force behind this grassroots initiative is Kate Hanni’s Coalition for an Airline Passengers’ Bill of Rights.
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