FlyingBlue has been out in the public eye, for first offering a liberal status match to their Gold status, and then geographically limiting it to Scandinavia (the original plan), and then pulling out the offer altogether.
Miles and Points-holics have been worried if they will get their committed status match or not. I discovered on this FlyerTalk thread that someone has received a reply from KLM on Facebook, discussing the problem and committing to effecting the status match:
Thank you so much for your patience, <redacted>. We investigated the situation and acknowledge that due to a mistake from our side the campaign allowed members from outside Scandinavia to apply for a Flying Blue Gold status indeed. Therefore we decided to stop the campaign. All members that received approval for their status match request, however, will still receive their Flying Blue Gold card as promised. We hope you will enjoy all the benefits!
Please let us know, if you have any further questions?
Kind regards,
KLM Facebook Team
Further, in another reply to another poster, they committed themselves to solving the issue in 2 weeks:
We apologize for the inconvenience, however this problem should be solved within the next 2 weeks.
Unfortunately you are not the only one having this issue.
We thank you for your patience.
A third post here ratifies the discussion.
While I am not overly worried about this and would be a while before I’d chase them up, this is good news if this works out for everyone who applied.
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Posted by Live From A Lounge |
Tags: Air France, Flying Blue, KLM, Skyteam, Status Match
This has been an interesting one to track right from the start. A week or so ago, SkyTeam member airlines Air France / KLM offered to match to Gold status in their FlyingBlue program anyone who was Gold status on another airline. The terms were generous and one had until May 30 to apply.
Then they realised, they forgot including the relevant geographies in the application. So, the offer was amended to include the Scandinavian countries, and the timeline was reduced to February 28 as the last date of the offer.
And now, it is gone, a month in advance.
Talk about bad copy botching up a campaign. Possibility does exist that FlyingBlue hit their numbers expected real quick, and maybe will honor the offer for all non-residents of Scandinavia as well. A boy can dream, right?
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Posted by Live From A Lounge |
Tags: Flying Blue, Skyteam, Status Match
A couple of days back I wrote about the status match promotion that KLM/Air France were offering to FlyingBlue members, where they could match their status on any airline to FB Gold (equivalent to SkyTeam Elite+).
However, now it turns up that this promotion has been reworded and limited to the regions it was supposed to be originally intended for, somewhere in the last 24 hours. Also the period of match has been limited to 28th February 2013, instead of May 30, 2013 as reported earlier. Here is the new updated snapshot:
I haven’t heard from anyone about a confirmed status match for an application made before this date, but I think it takes a lot less money to hire an efficient copywriter who would have thought of this in the first place and included this. We can now wait and see if KLM will honor the status match splash made to me and others earlier which said:
Do share your experiences both positive and negative…
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Posted by Live From A Lounge |
Tags: Elite+, FB, Flying Blue, Skyteam, Status Match
