The fifth post in my Loyalty Traveler series comparing the large hotel loyalty programs of Hilton HHonors, IHG Priority Club and Marriott Rewards is a case study of hotel rates and reward redemption opportunities in Paris, France for a stay in March 2012.

Prior posts have discussed the earning rate for hotel points with stays in each of the hotel brands (links to other posts in this series are at end of this post). The rate points are earned is only one factor for earning loyalty points. Limited time promotions for earning bonus points and bonus points for partner activities are other factors on the earning side of the equation.

The cost of hotel rewards in each of the three hotel loyalty programs must be compared to the rate of earning to determine if any program has a competitive advantage in one way or another for Hilton HHonors, Marriott Rewards and IHG Priority Club.

Paris, France Hotel Reward Search for March 16-20, 2012

Assume the dates are set in stone for a four night Paris trip. Here are the options in the big chains of Hilton, IHG and Marriott where you can burn your points.

Read More…

Book a Points & Money or a Premium Room Reward by January 31, 2012 for a stay by June 30, 2012 and receive a rebate of 30% points. This offer gives members the opportunity for a lower cost hotel stay buying HHonors points and redeeming points for a reward stay rather than pay the published hotel rate.

HHonors new rewards 30% Rebate Promotion offer requires HHonors member registration.

Points & Money Rewards are one of the new reward options Hilton HHonors launched in Q1-2011. The cost of a hotel reward is a fixed cash price and 50% points per night. HHonors category-7 hotels with a standard reward rate of 50,000 points per night are 25,000 points + $85 per night when Points & Money rewards are available. These are capacity controlled rewards and many hotels I checked for places like New York and Paris did not appear to offer any Points & Money rewards during this promotion period through June 30, 2012.

Premium Room Rewards are a great concept for the option to buy any hotel room for HHonors points regardless of the rate. The main disadvantage of this reward is the relatively low value rate of exchange for HHonors points-to-dollars for these rewards. My analysis of dozens of hotels shows a rate around $3 to $6 per 1,000 points is the typical redemption value. This means you will pay 100,000 HHonors points for a room with a published Hilton rate (BAR-Best Available Rate) of $300 to $600. You will typically pay 10,000 points for every $30 in room rate at many hotels using a Premium Room Reward. A good value Premium Room Reward may offer $60 value on every 10,000 points.

Premium Room Rewards do have some good value opportunities at the regular price point. This six month offer for a 30% rebate makes even more Premium Room Reward opportunities – even if you do not have any HHonors points at the moment.

 

Fess Parker’s DoubleTree Resort by Hilton, Santa Barbara, California

This is a hotel that caught my eye a decade ago, yet I have not stayed overnight here. Fess Parker’s DoubleTree Resort is a beachfront resort in Santa Barbara is Hilton HHonors category 7 at 50,000 points per standard reward night.

Santa Barbara is as far south as I care to drive along the California coast from Monterey. Highway Hell of southern California starts about 25 miles south of Santa Barbara with too many cars and that’s a stress I can go without when wanting to enjoy the beach.

Hilton HHonors Points & Money Reward Availability Feb 2012 - DoubleTree Resort, Santa Barbara

A two night stay February 10-12, 2012, the weekend before Valentine’s Day is 25,000 points + $85 per night. The two night rate after tax is $194.57 + 50,000 points for the HHonors Points & Money reward.

AAA rate = $319 + tax or 25,000 points + $85 for Feb 10-12, 2012.

Doubletree Fess Parker Ranch Resort AAA published rate for these two nights after tax = $719.20.

Points & Money Reward rate for this stay after the 30% rebate is 35,000 points + $195.

HHonors Points & Money redemption value:

$719 published room rate – $195 Points & Money cash

= $524 cash saved for 35,000 points.

This reward stay achieves $15 per 1,000 points in redemption value. That is a really high redemption value for HHonors points which typically fall in the range of $4 to $8 per 1,000 points.

Buy Points at $10 per 1,000 points if you need them for a high value reward stay

Hilton allows a member to buy 40,000 points in a calendar year. This means you can buy 40,000 points in December 2011 if you have not made purchases this year and you can buy another 40,000 points in January 2012.

You pay $400 for 40,000 points.

The DoubleTree Resort Points & Money reward example shows a redemption value of $15 per 1,000 points. You can buy points for $10 per 1,000 points from HHonors.

Another rule of Hilton HHonors is a member can buy the points needed for a reward at the time of booking the reward with no limit. Two nights at Santa Barbara DoubleTree Resort takes $195 and 50,000 points using a Points & Money Reward. You can book this entire stay for $695 buying 50,000 points and the rate is still $24 less than paying the AAA rate for the same room.

And you will get back 15,000 points with the 30% Points & Money Reward rebate in 4 to 6 weeks after the reward stay.

 

HHonors Premium Room Reward 30% Rebate Analysis

The same DoubleTree Resort Santa Barbara shows the value of a Premium Room reward with the 30% rebate offer.

Premium Room Reward is 63,000 for $360 BAR ocean view room category.

Room rate for a flexible cancellation rate is $406 after tax.

The redemption value for this hotel night is $6.44 per 1,000 points before the 30% rebate. The rebate of 18,900 points makes the net redemption value 44,100 points to save $406.    [update Dec 8 10:05am: the original post incorrectly stated rebate of 13,900 points and $8.27 rebate value.]

HHonors points final redemption value = $9.21 per 1,000 points which is a decent deal for Hilton HHonors points on this Premium Room Reward for the DoubleTree Santa Barbara.

This is a good value for your HHonors points if you already have them, but this redemption rules out the use of buying points at $10 per 1,000 points to redeem for $9.21 value. You might as well pay the published room rate.

There are certainly many hotels with good value redemption opportunities with this HHonors Points & Money and Premium Room Rewards rebate offer. You need to search for them though.

Related posts: Do HHonors Premium Room Rewards Prevent AXON/GLON Rewards at some Hilton Resorts? (Oct 13, 2011)

HHonors Premium Room Reward Analysis and Flexible Dates Search Tool (Oct 10, 2011) – this post shows how to search flexible dates for reward cost and availability.

HHonors Points & Money Rewards Analysis (Oct 3, 2011)

Case Study: Hilton Worldwide looks at Hilton HHonors since the launch of new rewards eight months ago. Several data points provided by Jeff Diskin, Hilton Worldwide Senior VP of Customer Marketing give insight to the current state of Hilton HHonors.

  • 45% of all Hilton guests are HHonors members.
  • 200,000 rooms are available as Premium Room Rewards.
  • 20% of all new HHonors redemptions are for Premium Room Rewards.
  • HHonors expects 50% more new member enrollments this year than last year.

My takeaways from the data are HHonors elite members are probably experiencing some impact on complimentary room upgrades considering the rooms pre-booked as Premium Room Rewards. Then there are e-standby room upgrades (NOR-1) that anyone can access when offered at time of booking, even guests who are not HHonors members.

45% of guests are HHonors members is a historical record for Hilton. This is actually higher than most loyalty programs which leads to the question: Why are so many people staying at hotels without joining the hotel chain’s loyalty program?

The majority of hotel guests at major chain hotels obviously don’t know what they are missing.

Loyalty Traveler current hotel promotions summary- October 12, 2011.

While I wish I had some insight to Hilton Worldwide’s reaction to the HHonors Premium Room Rewards points devaluation discussion, I don’t. What I have learned from HotelNewsNow today is Hampton turns to guests, developers for innovation and oatmeal is the corporate reaction coming soon to a Hampton Inn near you. Oatmeal and 12 toppings to be more precise.

Now I am all for oatmeal. I cook a cup of old-fashioned or steel cut oatmeal five days a week, and since it is semi-fluid nutrition Kelley can eat her breakfast from a cup while driving 40 miles to work.

Hampton’s Innovation Process

According to the Hotel News Now article, Hampton’s innovation process is a multi-step process.

Kurt Smith, VP of product quality and innovation for Hilton’s focused-service brands, described Hampton’s innovation process. The steps:

  1. listen,
  2. ideate,
  3. generate,
  4. test,
  5. evaluate,
  6. refine,
  7. launch
  8. measure.

I have to wonder if we are currently at Stage 8 with Premium Rewards when it seems like there was little adjustment made to the new reward option for Steps 5, 6 and 7, except perhaps to devalue HHonors points even further after six months of trial period Premium Room Rewards between April and October 2011.

I’ll just leave you with this quote from the HNN article by Phil Cordell, global head of focused service and Hampton brand management for Hilton Worldwide.

“We realized the roadside driver that is willing to pay (US)$139 along the roadside also is willing to pay (US)$600 in midtown Manhattan,” Cordell said. “So we have a significant opportunity in urban markets.”

That brings back memories of 2007 when I felt hotel rates were quickly rising to unsustainable levels for the vast majority of the traveling public.

Look out your hotel doors Hilton executives! The 99%ers are occupying and sleeping on the roadside for free in their tents. Perhaps you can market to the 1% willing to pay $600 in midtown Manhattan.

At 40,000 points per night those Manhattan Hampton Inns are a good value on HHonors points when the rate is $400 per night. But expect to pay about 120,000 points per night for that Hampton Inn if only Premium Room Upgrade Rewards are available.

And expect all those Manhattan Hampton Inn hotels to become Category 7 hotels (or higher) if rates actually do hit $600.

Just look on the bright side and remember that Hilton Worldwide listens to its guests.

You can count on a free breakfast of oatmeal with a choice of 12 toppings at Hampton Inn, regardless of the rate you pay.

 

Related Loyalty Traveler posts: 

Hilton HHonors Rate Analysis for Points & Money and Premium Room Rewards (May 9, 2011) Premium Room Reward points value was $6.00 per 1,000 points.

HHonors Premium Room Rewards Impacting Diamond Reservations Guarantee (June 20, 2011) Premium Room Reward points value is as low as $2,56 per 1,000 points in rate searches.

HHonors Premium Room Rewards Analysis and Flexible Dates search tool (October 10, 2011)

Do Premium Room Rewards Prevent Going Global GLON and American Express AXON extended stay rewards at some Hilton Resorts? (October 13, 2011)

HHonors Representative responds to hotels offering only Premium Room Rewards issue. (October 14, 2011) Value for Premium Room Rewards is about $3.34 per 1,000 HHonors points at U.S. properties and US$4.29 per 1,000 points at international properties. Quite a drop from the $6.00 value calculated in May 2011 in first post during the trial period for these new HHonors rewards.

The “Hilton HHonors Premium Room Reward Only Scam“ is a thread quickly growing on FlyerTalk showing evidence that availability of only Hilton HHonors Premium Rewards have effectively blocked out some resort hotels like Hilton Bora Bora Nui Resort and Conrad Sanya, China from Standard Reward redemption and GLON/AXON extended stay rewards at the Standard and Discount redemption rates.

This effectively is a devaluation of HHonors points if only Premium Room Rewards are available since the redemption rate for these rewards rarely exceeds $5.00 per 1,000 points for these Category 6 and Category 7 resort hotels.

FlyerTalk member JasonVR wrote to Hilton HHonors asking if some hotels are now only offering Premium Room Rewards and yesterday posted this response from Hilton .

Hello Mr. jasonvr,

Thank you for your message to Hilton Reservations and  Customer Care. It is my pleasure to assist you today regarding your concerns with Premium Rewards.

We apologize for the inconvenience this has caused. With the new Reward offerings provided by HHonors, some of our hotels only offer Premium Rewards. Because rooms at some of our Resorts offer additional features or are not standard hotel rooms (i.e. bungalows) all room types for these hotels are now considered Premium Roomsand the point values will now reflect this new change.

[bolding was added by jasonvr]

 

A Major Devaluation of HHonors Points

What does this effectively mean?

Will Premium Room Reward only hotels effectively eliminate Standard Room redemption and block availability of extended stay Going Global and American Express AXON rewards for stays of four nights or more?

Here are some rate searches I made today at properties mentioned in the FlyerTalk thread as now having only Premium Room Reward availability.

[Note: click on images below to view full size]

Hilton Bora Bora Nui Resort & Spa

Looking at flexible dates for points rewards over the next several months showed no standard reward availability at 50,000 points per night.

HHonors Bora Bora flexible dates search showed 151,366 as lowest reward rate.

HHonors Bora Bora rate at $551/night or 151,366 points.

Hilton HHonors Premium Room Reward Redemption rate for Hilton Bora Bora Nui: $649/151,366 is $4.29 per 1,000 points and even less when compared to advance purchase rates.

Hilton Moorea Lagoon Resort & Spa

This hotel shows 105,822 points for a Premium Room Reward as the new standard for hotel stays on points.

HHonors Reward Stay at Hilton Moorea Lagoon Resort & Spa costs 105,822.

Granted this places you in a large King Garden Bungalow Pool room, but this room used to be 50,000 points per night or even less with Going Global and AXON rewards.

Hilton Moorea Lagoon Resort premium reward

Hilton Moorea Premium Reward Redemption Rate = $453/105,822 = $4.28 per 1,000 points.

 

I still found availability of Standard Rewards for 80,000 points at the Waldorf Astoria Maldives.

Waldorf Astoria Maldives still shows limited Standard Reward availability.

This property shows the high value of Standard Rewards compared to the new Premium Room Rewards.

Redemption Value is $875/80,000 points = $10.94 per 1,000 HHonors points.

Conrad Sanya, China Category 6 Hotel = 40,000 points as Standard Reward.

Conrad Sanya shows only Premium Reward availability.

Granted this is another resort property with special rooms, but the Premium Reward rate is relatively low redemption value for these March 2012 dates.

Conrad Sanya Haitang Bay King Deluxe Plunge Pool Ocean Room

HHonors Redemption Value $495/115,395 = $4.29 per 1,000 HHonors points.

Do you see a redemption rate pattern here with the hotels Premium Room Rewards?

Here is a Premium Room Reward outlier using a different date at Conrad Sanya Haitang Bay for the same room type in December 2011.

HHonors Premium Reward at Conrad Sanya is far less in December 2011.

HHonors Redemption Value $479/79,808 = $6.00 per 1,000 HHonors points.

There is something happening here with Premium Room Rewards at select Hilton Resorts.

The big devaluation?

 

Hat tip to FlyerTalk member Beltway and Gary Leff at View from the Wing pointing me to the FlyerTalk thread today.

HHonors Premium Room Rewards were introduced in April 2011 as one of three expanded reward options of Points & Money, Premium Room and Upgraded Room reward options. Premium Rewards offer the ability and option to book a higher room category, even a suite using only points.

Upgraded Room rewards offer the ability to book a confirmed upgrade using points to upgrade a confirmed reservation. Points & Money reduce the cost of a reward night to a fixed dollar amount and 50% points of a standard reward. Points & Money rewards were analyzed in this Loyalty Traveler post last week.

Premium Room Rewards Analysis

The Waldorf=Astoria New York room rate for Wednesday, October 19 is $709.

[Note: Click on images below to view full size in separate window.]

Waldorf Astoria New York BAR rate Wednesday 10-19-11 is $709.

The checkbox in upper right corner, “Use HHonors Points“, allows a search for reward availability. The points reward availability appears when the box is checked. The $709 lowest Best Available rate makes a 60,000 points Standard Reward a high value points redemption. But what if there is no standard reward availability?

Waldorf Astoria New York Premium Room Reward 10-19-11 is 212,487 points.

There is no standard reward availability for the Waldorf-Astoria New York for the October 19 date. Premium Reward availability is 212,487 points for a small room at 250 to 300 square feet. This is more than three times the high season standard reward rate of 60,000 points per night.

The extremely high rate for a small room makes paying a bit more points for a one bedroom suite with twice the room space look like a feasible option on this date for an HHonors points millionaire.

Waldorf Astoria New York Premium Room One-Bedroom Suite 10-19-11 is 272,427 points.

Compare Redemption Value of HHonors points for Premium Room Rewards

  • $709/212,487 points = $3.34 per 1,000 HHonors points for a superior room Premium Reward.
  • $909/272,427 points = $3.34 per 1,000 HHonors points for a one-bedroom suite Premium Reward.

Both Premium Rewards offer the same redemption value of $3.34 per 1,000 points compared to the Best Available room rate. This is a relatively low redemption value for HHonors compared to the $5.00 per 1,000 points most redemption rate analyses for HHonors points. NerdWallet.com changed its point value analysis for HHonors points to a points value extended range from $1 per 1,000 points (0.1 cent/point) to $17/1,000 points (1.7 cents/point).

Using Flexible Dates Calendar tool to find Standard Reward Availability for Waldorf Astoria New York

Standard Rewards at 60,000 points per night will allow a three night stay for 180,000 points compared to a one night premium reward stay at 212,427 points. Flexible Dates calendar tool makes this an easy search option.

Restarting my search and checking “Flexible Dates” box allows me to quickly check two weeks of dates for standard reward availability.

HHonors Flexible Dates reward search tool.

The Flexible Dates search shows there are several dates in a two week period around October 19 where peak season standard rewards are available for 60,000 points per night.

Waldorf Astoria New York Flexible Dates reward search shows several dates with Standard Rewards at 60,000 points.

Moving the hotel stay forward by one week provides a Standard Reward room for three nights at 60,000 points per night or 180,000 points for three nights.

Waldorf Astoria New York Standard Reward availability is 180,000 points for three night stay October 14-17.

When I go back to flexible dates and input October 14-17 I find there is actually much more Standard Reward availability for a 3-night reward stay compared to when I checked Standard Reward availability for a one night stay.

One would think that Premium Rewards would be less for these dates since the Best Available room rate is less for the lowest category rooms. That does not appear to be the case.

In the earlier search for October 19 the flexible dates returned only Premium Reward availability at 212,000+ points per night for each night from October 19-22. When searching 3-night stays there is Standard Reward availability at 60,000 points per night.

Waldorf Astoria New York Flexible Dates search for 3-night stay shows plenty of Standard Reward Availability.

Returning to the original search date of October 19,  the flexible dates reward calendar now shows a three night stay is available for 180,000 points in a Double Deluxe Guest Room on HHonors Standard Rewards compared to my previous search showing only Premium Reward availability at the one night rate of 212,487 points for a King Bed Superior Room.

Waldorf Astoria 3 night Standard Reward October 19-22 is 180,000 points total.

HHonors Redemption Value for this three night stay Oct 19-22 using 180,000 points for Standard Rewards is $10.98 per 1,000 points for a stay that is $1,977 + tax compared to the original Premium Room reward rate of 212,487 points for a $709 Superior King room for one night with a redemption value of $3.34 per 1,000 HHonors points.

The King One Bedroom Suite is still available as a Premium Reward for October 19-22, however the rate is unchanged from the initial search at $909 or 272,427 points per night for a redemption value of $3.34 per 1,000 HHonors points.

Dozens of searches for Premium Rewards at hotels around the world reveal a fairly constant redemption value for HHonors Premium Rewards at $3.34 per 1,000 points. The exceptional case is when a hotel has Point Stretcher Reward availability. In these cases the Premium Reward Redemption Value improves significantly.

HHonors Flexible Dates search tool using points provides members the ability to quickly search and compare paid stay and reward stay rates in a two weeks calendar.

The Flexible Dates Calendar tool allows you to search for better reward and paid stay rates when your dates are flexible.

 

Hilton HHonors introduced three new reward types in a pilot program launch six months ago with Points & Money,  Premium Rooms, and Room Upgrades.

Points & Money Rewards have limited availability at select hotels globally, but a recent interview with Jeff Diskin, Hilton Worldwide VP of Global Customer Marketing in BudgetTravel.com states many more hotels will offer Points & Money rewards from October 1 onward.

My previous post in May 2011 on HHonors Points & Money rewards did not reveal what caught my eye immediately when looking into the relationship between the cash component and points component of Points & Money rewards for this post. There is an easy rule for choosing whether the HHonors Points & Money Reward or the HHonors Standard Reward offers a better value when redeeming HHonors points for hotel stays.

Hilton HHonors Standard Reward Chart (HHonors web link)

Hilton HHonors Standard Reward Chart on October 3, 2011

Waldorf Astoria Collection - WAC (HHonors rewards link)

  • 50,000 points Low Season
  • 60,000 points High Season
  • High and Low seasons vary with each of the 19 WAC properties currently open.
  • Grand Wailea Resort Maui, Hawaii (70,000 Low; 80,000 High)
  • The Beach House Maldives Resort (50,000 Low; 80,000 High)

All but two WAC properties have the same redemption rates, although high and low season varies by individual property.

October 4, 2011 UPDATE: Within hours of this post appearing on Loyalty Traveler on the morning of October 3 the chart shown below was removed from the HHonors FAQ on Hotel Rewards webpage and replaced with the wording in #11 of the FAQ: “The number of points required to redeem Points & Money Rewards varies by room, hotel, and booking date.”

Points & Money Rewards (Hilton HHonors link to table)

Hilton HHonors Points & Money Reward Table

 

Hilton HHonors Points & Money Rewards reduce the points price of a standard reward by 50%. The HHonors Category 7 Hotel is reduced from 50,000 points to 25,000 points + $85.

The points saved by paying the cash component provides a fixed value for points redeemed for a Hilton HHonors Points & Money Reward within each HHonors hotel category. Whereas HHonors members using Points & Money Rewards do not actually buy HHonors points in the way Priority Club members buy points when redeeming Points + Cash rewards, the HHonors Points & Money reward option essentially has a similar effect in that the cost to save 1,000 points is much lower for a Points & Money Reward than the only alternative of buying points for a reward at $10 per 1,000 points. Points & Money Rewards allow HHonors members to save points for future redemptions at a far lower level price level of $3.20 to $4.80 per 1,000 points than the $10 per 1,000 points cost to buy more points. Bottom line is your points go farther.

An Example of Why Points & Money are a Great Reward Option

Say I have 30,000 HHonors points and I want a Hilton HHonors category 7 standard reward at 50,000 points. I need to spend $200 to buy the 20,000 points I need in my account to reach 50,000 points for a free Category 7 night.

A category 7 Points & Money Reward night, if available, requires only $85 + 25,000 points. The reward night will cost only $85 rather than $200 to buy points from Hilton as shown above. And I will still have 5,000 HHonors points remaining in my account.

Points & Money Rewards are a great improvement in reward options in this case.

The Value of Cash in HHonors Points & Money Rewards

Since each hotel category has a fixed money component that saves a fixed number of points, there is a rate of cash required per point saved for each category hotel in HHonors Points & Money Rewards. This is not a fixed rate across the different hotel reward categories. The value of points ranges from $3.20 to $4.80 depending on Points & Money hotel reward category.

  • Category 2 hotels: $30 ÷ 6,250 points = $4.80 per 1,000 points.
  • Category 3 hotels: $40 ÷ 12,500 points = $3.20 per 1,000 points.
  • Category 4 hotels: $50 ÷ 15,000 points = $3.33 per 1,000 points.
  • Category 5 hotels: $60 ÷ 17,500 points = $3.43 per 1,000 points.
  • Category 6 hotels: $70 ÷ 20,000 points = $3.50 per 1,000 points.
  • Category 7 hotels: $85 ÷ 25,000 points = $3.40 per 1,000 points.
  • Waldorf Astoria (WAC): $100 ÷ 30,000 points = $3.33 per 1,000 points.

Essentially a Points & Money Reward for a Category 7 Hotel Reward is like having the ability to buy HHonors points for $3.40 per 1,000 points compared to the normal purchase price of $10.00 per 1,000 HHonors points when saving 50% points using HHonors Points & Money Rewards.

Points & Money rewards provide an opportunity to redeem points for a reward night when the member does not have sufficient points at a rate far lower than buying points from HHonors. Points & Money Rewards also help HHonors members conserve points for more reward nights since only half the points per reward night are needed when a cash supplement is paid.

Obviously Points & Money Rewards have even more value when used for High Season WAC rewards, but there is little evidence these capacity controlled rewards will be available for High Season Waldorf Astoria Hotel stays.

During low season the value of WAC Points & Money rewards is reduced relative to Category 7 hotels that are also 50,000 points per standard reward night. The Waldorf Astoria Collection hotels require $15 + 5,000 points per night more than category 7 hotels.

 Guide for when to book a Points & Money Reward rather than a Standard Reward

Whenever the room rate is more than twice the cash component of a Points & Money reward, then you will get more value from HHonors points redeeming Points & Money reward nights rather than standard reward nights.

Choose Points & Money Reward over a Standard Reward when the room rate exceeds:

  • Category 2 hotels: $60
  • Category 3 hotels: $80
  • Category 4 hotels: $100
  • Category 5 hotels: $120
  • Category 6 hotels: $140
  • Category 7 hotels: $170
  • Waldorf Astoria Collection (WAC): $200

 

Are Points & Money Rewards always the best deal?

No.

There are instances where Points & Money Reward Nights are not such a great deal. Here are some examples I came across when searching Points & Money Rewards.

A category 7 hotel with a $175 room rate has a reward cost of 50,000 points with a standard reward or $85 + 25,000 points with a Points & Money Reward.

  • Standard Reward Redemption Value: $175/50 = $3.50 per 1,000 points.
  • Points & Money Reward Redemption Value: $175-$85 =$90.  $90/25 = $3.60 per 1,000 points.

HHonors Points & Money Reward has a higher redemption value than the standard reward, however, $3.60 per 1,000 points is still a low redemption value for HHonors points. I like to see $5.00 per 1,000 HHonors points redemption value, but that is sometimes impractical with HHonors.

 

Points & Money Reward redemption value is at least $5.00 per 1,000 points  when Hotel Room Rate exceeds:

  • Category 2 hotels: $61.25
  • Category 3 hotels: $102.50
  • Category 4 hotels: $125
  • Category 5 hotels: $147.50
  • Category 6 hotels: $170
  • Category 7 hotels: $210
  • Waldorf Astoria Collection (WAC): $250

I prefer $5.00 per 1,000 points redemption rate based on room rate before tax. Places with 15% to 20% tax make the true redemption value of HHonors points closer to $6/1,000 points when tax is added to rate shown above.

 

Points & Money Rewards vs. PointStretcher Hotel

HHonors Points & Money vs. PointStretcher at DoubleTree Norwalk (Los Angeles)

 

Searching hotel rates in Los Angeles turned up this example where a PointStretcher Hotel Reward is a far better deal than the Points & Money Reward for that same night. This example shows the Points & Money Reward is not impacted by the availability of PointStretcher dates (the Points & Money rate is still 50% of Standard Reward points (15,000) and not 50% of the PointStretcher points (9,000).

However, a Premium Room Reward points rate is based on the PointStretcher rate for this hotel with a King Junior Suite only 19,849 points compared to 30,000 points standard reward night rate for this category 4 hotel.

HHonors Premium Reward based on PointStretcher rate at DoubleTree Norwalk.

There will be a separate Loyalty Traveler post later this week analyzing Premium Room Rewards.

 

HHonors Going Global Extended Stay Rewards vs. Points & Money Rewards

HHonors extended stay rewards provide point discounts of 15% to 25% off the standard reward cost.

  • 4-night stay = 15% discount
  • 5-night stay = 20% discount
  • 6-nights or longer = 25% discount

Category 7 hotel reward for 5-nights is reduced 20% in points cost from 250,000 points to 200,000 points with a Going Global reward.

This same reward is 125,000 points + $425 if available with Points & Money Rewards.

In this case the $425 cash component saves 75,000 points. The cost of saving 75,000 points increases from $3.40 per 1,000 points saved on a Category 7 one night stay to $5.66 per 1,000 points saved on this 5-night Points & Money reward. Basically, Points & Money saves points compared to Going Global Rewards, but the cash component is higher per 1,000 HHonors points saved on the reward cost since there is no points or cash discount for multiple nights using Points & Money Rewards.

The savings is not so great for an extended stay reward when using Points & Money rewards, but if you don’t have enough points for a Going Global reward stay, then Points & Money might be the best deal available with the limited points in your account.

Hilton HHonors American Express card members also have the option of AXON rewards for 4-night stays which reduces the savings using Points & Money Rewards even more.

  • AXON Reward Category 6: 125,000 points
  • AXON Reward Category 7: 145,000 points

Bottom Line: HHonors Points & Money Rewards place lower cost reward nights within reach for more members. These rewards are generally a better value than using Standard Rewards, although members should consider what is an acceptable redemption value for their HHonors points and try to average that value in reward redemptions.

HHonors is an easy program to redeem points at low values. I personally like to save at least $5.00 in hotel rate per 1,000 points redeemed with HHonors rewards.

I probably spent more time in the past couple of days using Hilton’s reservations website than in the previous six months. I am impressed with changes to the reservations site and specifically enjoy the flexible dates function when searching hotels using points. The flexible dates function makes it far easier to see when reward rates are available for HHonors Standard Rewards, Points & Money Rewards, and Premium Room Rewards.

There will be additional posts this week on Loyalty Traveler showing features of the Hilton HHonors website and an analysis of Premium Room Rewards.

 

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