As I posted about just yesterday, United sent out an email to some of their frequent flyers encouraging them to approach pilots in airports. Being the natural skeptic I am I questioned how the unions would feel about this, and not surprisingly they responded. How they responded, though, is beyond disgusting in my opinion. Here’s their press release. Please read it. Read the whole thing. Every filthy last word of it.

Let’s look at some of this together:

“Now when you see our flight crew in the concourse or at the gate area, ask them about our airline, the plane, the flight in general, or even questions regarding their own travel experiences and adventures as pilots.”

If our customers engage you, here’s a good ice-breaker: Remind them that if they can see a pilot, then that pilot is not being paid.

Please tell me you’re kidding. The union’s trying to be funny here, right? No human would ever say this to someone paying their salary, would they? (just to clarify the part above in quotes refers to what the UA email said)

This program is yet another example of United, without consultation or consideration, asking its pilots to extend goodwill for free.

Extend goodwill for free? Are you fa’riggin’ kidding me? One time I asked someone on the street for directions. I guess I was being completely and utterly out of line in asking a total stranger for goodwill, eh? I see where they’re coming from, but I think goodwill is a very poor choice of words.

And remember, if you decide to autograph a fleet card as suggested by the company, Glenn is spelled with two n’s.

Good thing I have 24 segments on United in the next week. Thanks to Captain Flanagan for giving me a box of these trading cards. I will ask the pilots on my flight (nicely) to sign the cards and engage in conversation if they have time. Let’s see if any of this comes up. God, I hope not!

So what are the pilots going to tell us, according to this?

Yes, it will be a long flight, but the video is inoperative. You can listen to Channel 9 though.

Wow, awesome! If we get Channel 9 instead of video I’m a happy camper. Do I see the union actually encouraging positive behavior?

I could go through just about every comment and make a sarcastic, snarky remark, but that’s really not my intent. I have a serious problem with this though. I understand the frustration of the pilots to a large extent, and you could say for the most part I’m on the side of the employees. I understand their conflict with management. At the same time having this as a press release from an organization that claims to be “the voice of the professional pilot” is very sad.

That being said, we (loyal customers that treat employees with respect) are NOT the enemies. The fact that they’ve chosen to get us involved is absolutely disgusting as far as I’m concerned, and reflects very poorly on the union. Now let me for a moment assume the best of the union in thinking that they didn’t mean to get us involved and won’t say that kind of stuff to us. Well, I just can’t picture it. Some pilots take the union line as gospel. Just look at the little Hats On/Hats Off game they play. It’s about as mature as something played in an elementary school, yet 95% of pilots comply.

Like I said I’m flying 24 segments on United between Saturday and the Saturday after that. On every flight (assuming the pilots have time) I’ll ask them to sign my trading card, which I would have done regardless of whether or not this fiasco came up, and I’m curious to see whether I get any smart comments. I’ll be very nice and my intent isn’t to be hostile (like I said I like collecting pilot signatures anyway), but if any pilot decides to say “you know I’m not getting paid right now?” United isn’t exactly in the most secure financial situation as it is, so the last thing they need is more people hating their company. Of course I’m irrationally loyal.

Now I guess my attitude here might be taking everything just a little bit too literally. I can see how ALPA is trying to be humorous, and in a way it’s funny, kind of playing to issues we can all relate to. At the same time I don’t think it’s the union’s job to be a comedy club, but I sure hope that’s their intent.

Up until yesterday you could just listen to XM via the AOL Radio Player for free, but that agreement is over as of today, sadly. If you sign up through this offer you can get a free 14 day trial, which is much better than the standard free three day trial they offer.

We all know about United Starnet blocking, but still, in my experience UA doesn’t block SQ11/12 very much, which is SQ’s flight from LAX to SIN via NRT and back. There’s typically one seat available for an F award when booking far in advance, but rarely more. The other three cabin SQ flight to the US, SQ1/2, which is SFO to SIN via HKG, almost never has awards in F for Star Alliance miles. Well today a friend of mine that’s a Delta flyer told me how he had luck redeeming his DL miles for SQ11 (LAX-NRT-SIN) one way and SQ2 (SIN-HKG-SFO) the other, something which is almost impossible using Star Alliance miles. He also said that everything available via the ANA tool for his dates was available with DL.

So that raises an interesting question. Does SQ really give DL more award seats than the Star Alliance? Now I realize DL charges 140K for an award like this vs. UA’s 120K, but still, DL miles are a LOT easier to earn. For an airline that’s said (even by me) to have “worthless miles,” I’m questioning that more and more when they seem to have great availability on my favorite award.

Here’s something very interesting which many Mileage Plus members got emailed about:

Now when you see our flight crew in the concourse or at the gate area, ask them about our airline, the plane, the flight in general, or even questions regarding their own travel experiences and adventures as pilots.

Many of our pilots also carry these colorful cards showing the aircraft that each is certified to fly, so go ahead and ask for one. The Captain or First Officer can even autograph the fleet card if you would like.

Collect one. Collect them all. Have fun with this!

Aircraft trading cards

These fun collectors’ items show your aircraft with all of its relevant stats.

United’s pilots are the best in the business and are always happy to talk about their pride and passion.

So ask away…before you fly away on United.

(page can be found here)

This obviously isn’t anything earth shattering, but I find it interesting. I find United pilots to be among the most professional in the industry. 80% of the time they’re very friendly, have great announcements, always keep us informed, and for the most part turn on Channel 9, essentially allowing us to listen in on what they’re doing. My concern is that they weren’t consulted by management for this, and as a result this might backfire and as a matter of principle they’ll just start leaving the doors closed since they don’t like management offering their services for free, essentially. It’s sad, but I’m guessing that’ll be the reality.

Update: Thanks to a FlyerTalker for finding this gem on the linked aircraft trading cards page:

Did you know?
There are more than 6,200 United pilots (with the rank of either Caption or First Officer) who command United’s fleet of about 460 aircraft, in addition to the hundreds of pilots who are employed directly by our United Express regional flying partners.

Dare I say it, I’m actually starting to agree more and more with unions! I’m generally not a pro-union guy, so I’m not sure if it’s the incompetence of the current UA management team that’s making me feel that way or what. ALPA released an interesting statement yesterday (which can be found here), which actually makes sense to a large extent.

As I reported on April 10, ALPA turned off the “hat switch,” probably the most childish game they play to basically try to show management that they’re the bosses, but of course it shows little more than immaturity. Interestingly enough it’s still on, which seems like a long time to me since we’ll be going on three weeks shortly. My May flying marathon starts next weekend, so I’m sure I can have a little bit of fun with it if they choose to leave the hat switch off.

I have such a hard time going through merger articles, I really do. Not necessarily because of the content being discussed, but mainly because all of this idle speculation is starting to annoy me. In the United forum on FlyerTalk I’ve seen reference made probably a hundred times to “what happens to my miles/awards/tickets/status/etc. if United goes under?” I really find all of the speculation like pretty sad, especially when UA is far from liquidation. If anything they’ll find a partner of some sort, but I really don’t think UA is going anywhere, at least in one form or another.

So on to the article, this time The New York Times.

With the United-Continental deal scrapped, a new set of pairings is likely to take place. UAL is expected to push to reach a deal with US Airways, with which it had also been discussing a merger, people involved in the talks said.

I’m curious who all of these people are that are “involved in the talks.” Are these the same people that said a CO/UA merger would be announced on Tuesday? As much as I think UA needs a merger of some sort, come on, USAir?!??!!? Other than the fact that they’re both in the Star Alliance I really can’t think of a single thing they have in common. Even worse I’m not sure what US brings to the table. Maybe a decent east coast network, but other than that nothing. Let me say that again– N-O-T-H-I-N-G, nada, zilch, the empty set, nuffin’! Come on UA, you’re not the Salvation Army, and if anything merging with US will only make the situation worse. What am I missing here?

Meanwhile, Continental is expected to press ahead with preliminary talks to create a three-way alliance — short of a full merger — with American Airlines and British Airways.

I find this to be intriguing. Not that I necessarily understand it or think it’ll work, but I’m curious. AA and BA have a hard enough time working together with their no miles from the US to Europe policy, so I really wonder what benefit they get from adding CO to the mix. I’m sure I’m missing something here since I think the leadership teams of all three airlines are competent, so I’m definitely staying tuned to see what they come up with. Again, I’m just not very imaginative.

They also hinted at forming a new alliance, saying, “We are considering alternatives to SkyTeam” — an alliance with Delta and Northwest — “as we carefully evaluate which major global alliance will be best for Continental over the long term.”

Very interesting. Of course that raises the question as to whether they would somehow start a new alliance or join OneWorld. OneWorld seems like an obvious answer when AA and BA are involved, but at the same time I have a hard time wrapping my mind about the concept of an alliance (NOT a merger) involving two Texas based airlines. Seems a bit too comfortable, especially without a merger.

I didn’t want to post about this promo until I actually tried it since I wasn’t sure it would actually work, but I’m happy to report that it does. Just register your company (or make up a name) with eAdvantage and you’ll start earning double base points for stays through May 31. This is a great way to rack up some extra points. You can register here.

As promised, I took some pictures of the Admirals Club at DFW in the A concourse. As a UA flyer my standards are of course pretty low as far as airline lounges go, and all the reviews I’ve heard of the Admirals Club have been quite positive, at least when compared to UA. I have to agree and at the same time disagree with such a statement.

The lounge itself is much nicer than any RCC within the US and most RCC’s outside the US. The club is huge, has plenty of space, has many separate rooms (relaxation room, main rooms, kids room, showers, etc.), and overall has a grand feeling to it.

The weakness, as I see it, is the food. The snacks the Admirals Club offers are basically non-existent. In the morning they had mini muffins and in the evening they had pretzels and cookies. Red Carpet Clubs, on the other hand, have danishes, yoghurt, granola bars, and some other things in the morning, and cheese and crackers, veggies and dip, chips, cookies, snack mix, chocolate, and the like in the evening. While UA’s food isn’t great, it’s possible to make a real filling snack out of it, which kind of makes the $300/year membership worth it when I think how much I’d otherwise spend on concessions at the airport.

At the same time AA allows you to purchase food in the lounge, which is somewhat reasonably priced ($8.99 per wrap, pictured below) for an airport and of ok quality, kind of like wraps you’d find in the refrigerated section of a supermarket. Overall I wasn’t really blown away by the Admirals Club. The architecture, seating, room, and “grandness” were all great, but the food and to a large part the staff weren’t as good as at UA. Definitely a great club when you can get in for free with a Plat Amex, but I doubt I’d join if I flew more with AA, since I can’t really justify two airline memberships.

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MONTREAL, April 25 /CNW Telbec/ – Air Canada said today that it will implement changes to its checked baggage policy on flights within Canada, and between Canada and the U.S. including Hawaii, effective May 15, 2008 for travel on or after July 15, 2008.Under the new policy, customers who purchase Tango and Tango Plus tickets may check one bag at no charge and a second bag for a $25 service fee. Tango and Tango Plus customers will continue to have the choice of customizing their fare including obtaining a discount when travelling without checked luggage.

(full article here)

To be honest this is hardly surprising, although somewhat significant since it’s the first non-US carrier to institute this policy, as far as I know. I wouldn’t expect the world class airlines to match this policy, but I think this may be the first step towards second rate international airlines having a similar policy.

Continental Airlines brought its merger talks with United Airlines to an abrupt end on Sunday amid concerns for the rival US carrier’s financial strength in the face of record fuel costs and waning demand for air travel.United and Continental have held preliminary discussions for more than a year, and the pace of the negotiations quickened this month with Delta Air Lines’ agreement to merge with Northwest Airlines…..

“The best course for Continental is to not merge with another airline at this time,” Larry Kellner, chief executive, and Jeff Smisek, president, said in a message to employees. “The board very carefully considered all the risks and benefits of a merger with another airline, and determined that the risks of a merger at this time outweigh the potential rewards.”

(full article here)

Ouch, this has to be really embarrassing for Chairman Tilton & Co! On one hand I’m happy this isn’t happening since I always thought the two carriers weren’t compatible, but what does this really mean for us? I think it’s safe to say that the state United is currently in (and for that matter most US airlines) isn’t viable in the long run, so something’s gotta give. Maybe United will be downsized substantially? Maybe they’ll find another carrier to merge with?

I’ve said it a bajillion times before, so let me say it one more time. Right now the three legacies that are looking for partners are AA, UA, and US. Forget about US, they bring very little to the table for AA or UA. At the same time both AA and UA are in really bad situations at the moment. There’s a good chance AA will need to file for Chapter 11 by the end of the year in their current path, and probably almost the same for UA.

I’ve always said CO and UA are great airlines, but not together. AA and UA, on the other hand, while both good carriers, are both on a one way road to some Chapter you don’t wanna be in. Together, however, I think they could be quite successful. So how can we make this work and keep the government happy? How about dumping all of AA’s MD80′s (basically half their fleet), eliminating the overlap at ORD, LAX, and JFK, and that alone will basically cover the decrease in fleet size. Other than that they’re quite compatible: similar FFP’s, both have three cabin aircraft (at least some for AA), fleets are somewhat similar, and their route networks complement each other nicely (UA in Asia and Australia and AA in India, South America, and to a certain extent Europe). The only issue would be the unions since we’d see massive layoffs, but at the same time that’s better than liquidation for either of those carriers, right?

 Pickings are getting slim, and this is what I think it’s coming down to.

EOS announced yesterday they would cease all operations, something which surprised me a bit. I thought of the “premium” transatlantic airlines they seemed to have the best product, so I’m surprised we didn’t see a merger of some type or something as opposed to just ceasing operations.

At the same time we see this new gem, Premjet. A premium airline to such business destinations as… Alicante, Faro, Malaga, and Palma. Is this for real? Other than the nice looking person on the front page, this website and airline has nothing going for it at all. Let’s hope the idea is aborted before they actually start operations, so people don’t get their hopes up too much.

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