Just a minor gripe, but I do feel the need to bring this up. It frustrates me when people — airline phone agents, airport agents, or anyone, for that matter — refer to award tickets as “free tickets.” Yes, they can be great deals, especially in premium cabins, but they’re by no means free.
At the very least they “cost” a lot of loyalty and a hefty amount in taxes. More than likely, they cost quite a bit in cold hard cash too (phone fees, close-in-ticketing fees, change fees, redeposit fees, partner fees, fuel surcharges, etc.), not to mention people often buy miles for award tickets. Heck, I know plenty of people that bought $10,000+ worth of US Airways miles back when they had that crazy promotion at the end of last year.
So while it can be a great deal, award tickets aren’t in any way, shape, or form, free. So when I called Asiana a few days ago to select seats for my brother on a first class ticket and the agent said “oh, this is a free ticket booked through Air Canada,” I was very tempted to lecture him, but of course I knew better.
Now back to your regularly scheduled programming…