Starwood is making some minor changes to the SPG American Express card. I’m one of those people that uses the Starwood American Express card as my primary card, but almost never stay at SPG hotels. I love the variety of airline transfer partners they have, and in particular the ability to earn 1.25 miles per dollar when transferring in chunks of 20,000 points. And most of the time it’s even more, like the US Airways promotion which ends today, offering an additional 50% transfer bonus, or the American promotion which recently offered an additional 35% bonus.

So the negative changes are that they’re eliminating the annual SPG50 (50% off an SPG stay at rack rate, which I haven’t ever found to be useful) and raising the annual fee from $45 to $65. On the plus side, if you have the card you now get five nights towards elite status annually. That’s not worth anything to me, since I would qualify by stays as opposed to nights if I had status with SPG. And they’re also offering the third free night on Sheraton stays at select properties, though these are likely many of the same properties that currently have such a promotion.

So for me this means an extra $20 a year in annual fees. No biggie, as I still find it to be the best card out there. At the end of the day, with transfer bonuses, I’m still earning almost two miles per dollar on average.

(Tip of the hat to Gary)

Priority Club is offering 300 points for downloading their toolbar. But in practice you only have to enter your account information, at which point it instantly deposits 300 points into your account, then giving you the option to download the toolbar. So even if you don’t want to download the toolbar, this is an easy way to pick up 300 Priority Club points.

(Tip of the hat to Frugal Travel Guy)

Via Gary:

United has new online games with prize drawings, what’s most interesting though is the good chance of instant winning 10% electronic discount certificates. Folks on Flyertalk are racking up the discount codes. Plus the games are actually pretty well-done, at least as far as these gimmick marketing online games go.

Last week I stayed at the InterContinental Los Angeles Century City for two nights. I needed to be in the area and the revenue rate was $279 per night, so I instead opted to burn 40,000 Priority Club points per night. Not the most amazing bargain, but I’d rather part with 80,000 Priority Club points than $600+.

This particular InterContinental used to be a Park Hyatt, and was rebranded a few years back. The outside is fairly grand, both in terms of color and the architecture of the building, compared to the rest of the area, which is fairly sterile.


Hotel entrance


Hotel exterior


Hotel exterior

I arrived around 6PM and was promptly checked in by a friendly front desk agent who greeted me by name, explained I had been upgraded to a junior suite, and explained the rest of the Royal Ambassador benefits at this hotel. I was thankful that they honored all Royal Ambassador benefits despite me being on an award stay, which they’re not required to do by the terms and conditions. The other benefits are the usual complimentary minibar beverages, free pay per view movie, and this property also offers Royal Ambassadors complimentary internet access.

I was directed to the elevators, where I went to my room on the 9th floor.


Lobby

My junior suite consisted of a small living room with a couch, a couple of chairs, and a desk, leading out to the balcony. There was a flat screen TV as well.


Living room


Living room

The minibar was well stocked, with a large bottle of Evian water and all kinds of sodas, juices, and booze.


Minibar

The welcome gift on the living room table consisted of a couple of bottles of Fiji water (which were replenished on the second day) and a fruit plate.


Welcome amenity

The bedroom was quite small, though the bed was very comfortable. On the side of the bed was a door to yet another balcony, boasting great views of Century City.


Bedroom


Balcony


Balcony


Balcony

The bathroom was quite large, with a full shower and tub. I appreciated the simplicity of the shower controls, as hotel showers have just gotten too complicated for me nowadays.


Sink


Tub


Shower


Toilet

The hotel also has a pool and fitness center. The pool is quite large with some nice cabanas, though it doesn’t have any sort of views, other than over a parking lot. The fitness center had very modern equipment but felt a bit dated due to the weird hardwood floors.


Gym


Gym


Pool

As I mentioned earlier, the hotel is in Century City, an area filled with studios. The area as such is quite sterile, without much to do in the immediate area, at least not within walking distance. There is the very nice Westfield Mall Century City, which is maybe a ten minute walk. It has some really nice shops, a movie theater, and all kinds of dining options (including Pinkberry!). It was really interesting to see the crowd there on a weekday over lunch, as almost everyone was dressed up and clearly working in the area.


Highlight of any trip to LA!

Overall I had a great stay. All the employees I encountered were friendly, including the concierge. Unfortunately this hotel doesn’t have a club lounge, which is kind of a downer. Having free drinks from the minibar as a Royal Ambassador slightly makes up for that, though. If I were in the area I’d definitely stay here again, assuming the rate is reasonable.

Hardly the most exciting promotion of all times, but for travel through January 7, 2011 that’s booked by August 31, United is offering 30% off economy awards with distance of 700 miles or less within the US and Canada. This is exclusively for travel on United metal that’s booked at least a week prior to departure. This promotion applies to saver and standard awards, either roundtrip or one way.

If you absolutely need to fly a short distance, this might just be a great deal, since some of United’s most expensive fares are on their shortest flights. But in general you should try to avoid redeeming miles for domestic travel.

(Tip of the hat to Matthew)

It’s time for a reader photo. Thanks to Glenn for sending in this one.

Correct Answer: Seoul Olympic Park, South Korea
Winner: Matt

If you’d like your photo featured, please email it to me at onemileatatime@hotmail.com, along with the correct answer.

My apologies for the lack of updates yesterday. After a fairly boring second half of the month as far as travel goes, I’m back in business. I flew up to New York yesterday to help my brother move, so was doing nothing but carrying boxes up stairs yesterday. My mom flew up as well to help, and I was reminded once again what an adventure it can be to travel with parents. My mom is well aware of my miles/airplane obsession (after all, she benefits quite a bit from it, since she almost exclusively flies international first class on miles), and she tries to embrace it as well. As we flew into LGA yesterday, she pointed to a plane and said “look Ben, it’s a  777.” It was an Airbus 319. I give her credit for trying, though.

I was also reminded how sensitive some people are to turbulence. One of the questions I get asked most often by non-frequent flyer friends is what the most turbulence I’ve experienced is. In my million plus miles over the past few years, I can’t think of one case of even moderate turbulence. But then again, I fly Cessnas and know what’s categorized as chop vs. turbulence, so I’m not all that sensitive to it. But after my Washington Dulles to LaGuardia flight yesterday, which had a bit of chop, I overheard a girl in the jetbridge saying she thought we were going to crash due to turbulence. We had a few bumps on the way down, but nothing that can even be categorized as turbulence.

Next month is looking pretty fun on the travel front, though. Next week it’s off to Maui for a couple of nights on a nested ticket. United has some great fares to Hawaii out of Seattle right now, thanks to Alaska’s crazy expansion to Hawaii, which is keeping the prices low. Instead of doing a direct turn I ended up booking a couple of nights at the Hyatt Regency using “Big Welcome Back” nights from Hyatt’s promotion, which I have to redeem by the end of next month anyway. From what I can tell, upgrades to Maui are an absolute joke. Not a single exit row seat is taken (meaning most likely very few Premier Executives and above), and there’s a total of eight Economy Plus seats taken on the outbound. I’m hoping I clear. ;)

After that it’s off to Anchorage for a quick mileage run. Gotta love United’s seasonal service. Though 6.5 hours on a 757 with nothing more than a fruit plate will make for a long flight.

And then it’s off for one more international trip for the summer. Stay tuned.

Anyway, happy travels to all, wherever they make take you!

While I’m not a Southwest customer, there’s no airline I have more respect for than them. They’re just customer friendly. Justified or not, customers love Southwest. There’s many things they do right, and then there’s some things they get credit for that I just can’t understand, like people uniformly claiming they have the lowest fares.

Anyway, they’re always known for being the customer friendly airline, so when they make a change that isn’t pro-customer, it’s shocking. And even though it’s not all that significant, it kind of is because it’s Southwest making the change.

What am I talking about? Starting August 1, they’re making huge changes to their “drink coupon” (coupons for free alcoholic beverages) policy. In the past they’ve accepted coupons regardless of when they expire, even years past their expiry date.

Well, they’re making three key changes. First, starting August 1, coupons past their expiration date will no longer be accepted. That’s fair enough, though less than a week advance notice isn’t very much lead time.

The second change they’re making is that coupons with an expiration date will now expire on August 31, 2011. So they’re adding an expiration date to something that doesn’t have an expiration date. Really? Gotta make sure those 50 cent minis don’t turn the company unprofitable, I guess. ;)

The most foolish change of all, in my opinion, is that Business Select coupons will be valid for the day of travel only. As a Business Select customer you get two onboard “perks” — a free drink and early boarding. But let’s think about this for a second. The average passenger on a “Business Select” fare is probably leaving early in the morning, heading to the office for the day, and flying back a day or two later. They can’t really drink on the outbound flight if they’re headed to the office, but now they can’t even save that drink coupon and use it the next day on their return flight to get two drinks.

Southwest flyers in this FlyerTalk thread sure aren’t happy about the change. And while it’s not all that big of a deal, I don’t get why they’d make this change. Southwest is the no fees, no restrictions, no asterisks airline. This change is everything they don’t stand for, and it’s all for something so minor. Fine, don’t accept drink coupons that have expired, but add an expiration date to the ones that don’t have an expiration date and alienate your highest revenue customers? Not smart…

According to JonNYC (a guy that knows what he’s talking about) over at travelingbetter.com, American will be eliminating some award fees starting tomorrow:

Starting tomorrow, AAdvantage Gold and Plat will be exempt from “close in” ticketing fees.

Also, EPs will be exempt from mileage reinstatement fees and “award ticket changes” on tickets issued from their accounts.

It’s nice that they’re eliminating the close-in ticketing fees for all elites, though I’m surprised they didn’t just eliminate them all around. United and Delta have eliminated all close-in ticketing fees, even for non-elites. But still, this is a step in the right direction.

And American also eliminated the mileage reinstatement fee for Executive Platinums, which is a very nice perk. Executive Platinum members now have as much flexibility with awards as 1Ks at United do.

Hurry up if you want to get in on this. To celebrate 100,000 followers on Twitter, United is offering $100 each way fares for travel between Hawaii and Los Angeles. It’s good for travel between September 7 and October 30 and has some minimum stay requirements.

Incredible deal, so if you can get in on this, book right now!

United will be offering each passenger in Economy Plus a complimentary alcoholic beverage between August 6 and 16. This is actually a brilliant marketing move, and I hope they’ll announce throughout the plane that Economy Plus passengers get a free alcoholic beverage on that flight. It’ll certainly encourage more people to buy-up in the future. And quite a few people will get lucky here, as they “upgrade” people from economy to Economy Plus all the time to accommodate them since normal coach is sold out.

It’ll be interesting to see whether United eventually turns Economy Plus into a “premium economy” of sorts, maybe bringing back pillows and blankets, offering a free drink, etc. While Economy Plus is mostly filled with elites, they could probably get quite a bit of extra revenue from people buying up, creating more competition for those seats.

« previous home top