Tips, Tricks, and Travel with Lucky

Asia on a Whim: TPA-MIA-JFK on American with a visit to the MIA Flagship Lounge

Introduction
TPA-MIA-JFK on American with a visit to the MIA Flagship Lounge
The Andaz Wall Street
JFK-SFO on American Flagship Service with a visit to the JFK Flagship Lounge
SFO-HKG on Cathay Pacific with a visit to the BA F lounge
The Wing and HKG-DPS on Cathay Pacific
The Grand Hyatt Bali
The InterContinental Bali
DPS-HKG on Cathay Pacific
The Hyatt Regency Hong Kong [...]

Impressed by American Airlines customer relations

Wow, I have to say I’m really, really impressed. I emailed American’s customer relations department early this morning via their online form to provide some feedback regarding a flight from San Francisco to New York over the weekend. Specifically:

Our original flight was canceled due to crew
We were downgraded from first class to business class on [...]

Quick 250 free American Airlines miles

Straight from View from the Wing:
American is offering 250 miles for registering with their online mileage mall and opting in to receive email special offers.
Offer expires March 31.

Hmmm, maybe I won’t be switching to American….

A full trip report of my Asia trip is on the way, but I figured I’d just make a quick post about my experience on American. Of my six flights:

One was canceled due to crew
Two had mechanical delays of over 30 minutes
The entertainment system was broken on one
All the reading lights were on for one [...]

“I’m going to litigate!”

Ah, the joys of travel when the weather gets bad and air traffic control delays kick in. After a perfectly relaxing Cathay Pacific flight, we go to the American Airlines counter to re-check our bag. While I realized there were some weather issues in New York, I didn’t realize so many flights were canceled. While [...]

Shocked by American’s Flagship Service!

Hello from 38,000 feet aboard American’s Flagship Service to San Francisco (from New York). Having flown United’s Premium Service on this route many times, I have to say I’m shocked by American’s Flagship Service. Good or bad? You’ll just have to stay tuned….

Here we go!

And my trip to New York, San Francisco, Hong Kong, and Bali starts today. As usual, you can expect plenty of updates (and this time around quite a bit of tweeting) and a trip report within a week or two of my trip. I’ll be sampling American’s domestic first class product, American’s Flagship Service, Cathay [...]

Woman has a panic attack — why the fighter jets?

I must be missing a crucial part of this story:
Two Royal Air Force (RAF) Typhoon jets were scrambled to assist an American Airlines passenger plane shortly before it landed at London’s Heathrow airport on Tuesday after a woman attempted to gain access to the flight deck.
“A female passenger had become distressed during the flight and [...]

Why booking awards can be frustrating at times….

Earlier in the week I mentioned that I had a very frustrating experience booking an AAdvantage award, but fortunately everything worked out fine. Before I get into my rant, I’d like to say this up front — agents that deal with award tickets do NOT have an easy job. People are unrealistic. They want to [...]

Off to the InterContinental Bali next week….

I tend to plan “exotic” international trips with a decent bit of advance notice because anticipation is often the best part of vacations. Well, not this time. My brother and I will be heading to Bali in Cathay Pacific first class next week. Tough life, right?
You’re probably wondering why we waited so long to book. I knew our spring [...]