I’ve had a bit of a weird sleep schedule since getting back from Shanghai (I slept from 4PM to 2AM last night), and unfortunately my weird sleep schedule came with some pretty weird dreams.

My first dream was actually totally awesome. I was flying from Tampa to Miami on American, and there was an aircraft substitution… to a Lufthansa Airbus 380! Due to the aircraft substitution Lufthansa built a temporary First Class Terminal in Tampa, and I was driven to the plane in a Porsche Cayenne. As it turned out they forgot to cater the caviar for the first class cabin, so the purser proactively offered me two American systemwide upgrades as compensation. Boy, my dreams are vivid.

And then there was my second dream, and I just can’t help myself with bringing this one up. In my dream I was at a 7-11 and happened to start talking to someone about Le Meridien hotels. I had mentioned I stayed at the Le Meridien in Vienna, and he nearly had a heart attack at my use of “the” given that “le” is the French equivalent of “the.” Now, my use of “the” and “Le Meridien” in the same sentence is something many blog readers have called me out on, and as a result I’ve dropped “the,” and just said “Le Meridien.”

That being said, I’m still not convinced that’s correct. Grammar is my weak point, so please accept my apologies in advance if I’m making a fool of myself. But “Le Meridien” is a proper noun (nobody would say “oh, I’m staying at The Meridien tonight”), so is it really wrong to say I’m staying at the Le Meridien tonight? Last I checked, mixing languages in the same sentence is a big no-no, so I’m not sure why it would be wrong to say “the Le Meridien.” I’d argue either way is fine depending on context, though is it really wrong to use “the” in front of “Le Meridien?”

Grammar experts, liberate me, please!

It seems like Ritz Carlton is running the closest thing to Hyatt’s former “faster free nights” promotion this quarter. Ritz Carlton is offering one free night at any tier 1-3 hotel (you can see a listing of hotel tiers here) after every two stays between February 1 and April 15, 2012.

Registration is required by March 1, 2012, and members can earn a maximum of two free nights which will be valid for one year. Furthermore, only those that are members of Ritz Carlton Rewards as of January 13, 2012 qualify, as well as new members that were not previously members of Marriott Rewards.

If you enjoy staying at Ritz Carlton hotels (who doesn’t?), this really is a spectacular deal. Just as an example, the Ritz Carlton Cleveland goes for $239 per night most weekends, and if you book through Virtuoso or American Express Fine Hotels & Resorts you’ll get free breakfast and dinner. So two stays there can earn you a stay credit that can be used at any of a number of $600+ per night Ritz Carlton properties. While this promotion probably isn’t worth “mattress running” for, it is a great opportunity to get a lot of extra value out of your Ritz Carlton stays.

(Tip of the hat to The Points Guy)

A couple of weeks ago I needed to spend a night in San Francisco in order to get my Chinese visa, and unfortunately hotels were outrageously expensive. After looking at all of the options I ended up booking Le Meridien for $269 per night through American Express Fine Hotels & Resorts. By booking through Fine Hotels & Resorts I received a $100 food and beverage credit, complimentary continental breakfast, a room upgrade, and 4PM late check-out. As was the case with my stay at the Westin Grand Frankfurt, the food and beverage credit are incredibly valuable to me, while the room upgrade and 4PM late check-out benefit aren’t worth much to me, since I get those anyway as a Starwood Platinum member.

I made it to the hotel at 3PM and was promptly helped at check-in. All of the Fine Hotels & Resorts benefits were explained, and the agent commented that I would be getting a great room upgrade with “more room than [I'll] know what to do with.”


Lobby

Sure enough I did get an upgrade to a “named” suite on the 18th floor, the “Villa Magna Suite.” Starwood technically excludes “named” suites from Platinum upgrades, so this was the first Starwood stay I’ve ever had where I got a suite upgrade without asking, let alone an upgrade to a suite I wasn’t technically entitled to. So kudos to the hotel for that.


Room entrance

And the room was indeed massive. It wasn’t a traditional two-room suite but rather a huge single room with a small divider in the center.


Bed and desk

The divider in the center of the room had a flat screen TV facing the bed, and then on the other side was the living room.


TV


Desk and seat with ottoman

The living room was huge with a three piece sofa set.


Living room


Living room

The room boasted views of nearby buildings in the Financial District.


View from room

The bathroom featured a single sink, shower/tub, and toilet.


Bathroom


Sink


Shower

Since I had a $100 food and beverage credit and was alone, I decided to order room service. I had some crab cakes and mushroom ravioli. Both were good, though neither great. I wouldn’t order either without a food and beverage credit.


Room service

The following morning I had my “continental breakfast” in the restaurant, Park Grill. While the restaurant was decorated nicely, I was surprised to find out that “continental breakfast” consisted of coffee, juice, and a croissant OR toast. Instead of getting into a discussion of that here, see my previous post on the subject to chime in.


Park Grill


Continental breakfast

Overall I was very pleased with the upgrade I received, and compared to the rates the competition were charging, I think I got a fairly good deal. That being said, there was some element of “shabbiness” to this hotel that I can’t quite put my finger on. I love Le Meridien as a brand, but this hotel didn’t quite live up to the other great hotels they have, in my opinion (I loved my stay at Le Meridien Vienna, just as a comparison). In San Francisco my go to hotel remains the InterContinental, and I’ll continue to stay there whenever possible. But with a decent rate (<$150) I wouldn’t hesitate to recommend this hotel as being a good value.

Last night I posted about Starwood adding several Platinum benefits as of March 1, and it appears they’re now official. Not only that, but they’ve also added some Gold benefits. I think it’s fair to say this is a massive overhaul to the program, in some ways for the better and some ways for the worse (at least for some).

The new benefits are as follows:

Lifetime Gold and Platinum status

Starting March 1
SPG Lifetime Gold

You’re golden. Enjoy Gold membership status for life when you achieve 250 eligible nights total and any five years of elite SPG status since joining the program. If you’re currently Platinum, don’t worry — your Platinum benefits are still intact. Likewise, as an SPG Lifetime Gold member, you can still earn Platinum status each year. Just enjoy the comfort of knowing that the benefits of Gold status are yours, even if you have a light travel year.

Starting March 1
SPG Lifetime Platinum

It doesn’t get any better than this. Enjoy Platinum membership status for life when you achieve 500 eligible nights total and any 10 years of Platinum SPG status since joining the program. Yes, it’s quite an accomplishment — and one that deserves to be recognized for life.

There’s no doubt this is a huge improvement to the program, and the thresholds are surprisingly low, much lower than the competition. The Gold threshold is especially low, but then again, it’s not like Gold status comes with all that many benefits.

Elite Amenities

Starting March 1
Gold Welcome Gift

Check in, and check out your new Gold welcome gift options. Choose one with each stay — you’ve earned it.

Bonus Starpoints. Get to the points. Receive 250 bonus Starpoints® per eligible stay at St. Regis®, Luxury Collection®, W®, Le Méridien®, Westin® and Sheraton® and 125 Starpoints per stay at AloftSM, ElementSM and Four Points® by Sheraton.

In-Room Internet Access. Online. On us. Surf, stream and stay connected in the convenience of your guest room with free
in-room Internet access for your entire stay.

Complimentary Beverage. Cheers. Sit back and relax with your favorite cocktail in the hotel’s restaurant or bar.

The best option there for most will probably be free internet, which puts Starwood Gold ahead of Hyatt Platinum in my book.

Starting March 1
Platinum Continental Breakfast

Enjoy continental breakfast, bonus Starpoints or local amenities as your Platinum welcome gift. You and a guest staying on your reservation can start each day with juice, coffee, pastries, cereal, yogurt and more when you choose continental breakfast — along with our thanks for being one of our best members.

I’m happy to see that the continental breakfast appears to be daily for two guests. I was worried it would only be for one day during the stay, given that the Platinum welcome amenity is only given once per stay. That being said, I’m somewhat afraid continental breakfast will translate to a croissant and coffee. Interestingly, though, Sheraton hotels with club lounges are excluded, as Platinum members have to choose one of the other amenities. I’m not sure I understand the reasoning there. Furthermore, it appears Platinum members will have the option of upgrading to a full breakfast for the price difference between the continental and full breakfast.

And then the most interesting/controversial changes have to be their new nights benefits.

SPG Nights Benefits

Starting March 1
SPG® 50 Nights Benefit

Suite life. Stay with us at least 50 eligible nights in a calendar year and receive 10 Suite Night Awards™ to be used for confirmable room upgrades to a suite or premium room. Use them for the times that matter most — from a honeymoon in Bali to a family vacation in Florida. The choice is yours.

It’s interesting to note that this is retroactive, so if you spent 50 nights at SPG properties last year you’ll receive the suite upgrades in a few weeks. Starwood is really creating two tiers of Platinum members here — those that qualify on 25 stays, and those that qualify on 50 nights, making this a very interesting move. I’m surprised they didn’t instead offer one suite night for every five nights, for example, so that those Platinum members qualifying on stays aren’t at a disadvantage.

And the most interesting of all has to be the new benefits for those staying 75 nights:

Starting March 1
SPG 75 Nights Benefits

Four. It’s the new three. Complete 75 eligible nights in a calendar year and earn four Starpoints® for every eligible U.S. dollar spent. That’s the richest elite benefit in the industry — and a 100% bonus over Preferred membership.

Time on your side. Also get access to our new Your24™ benefit, which allows you the flexibility to choose your check in time. For example, if you check in at 9 p.m., check out at 9 p.m.

So if you complete 75 nights you get four points per dollar spent plus 24 hour stays for the remainder of the year and the entire following year. I’m curious if those with 75 nights will get some sort of designation making them “super-Platinums,” putting them first in line for upgrades.

In the end I’d say this is probably a wash for Platinum members qualifying on stays. While they now have the option of continental breakfast, upgrades may very well be a bit tougher to come by without any suite night awards. Gold members come out ahead, since they now get either bonus points or free internet.

Starwood Platinum members qualifying on points definitely come out ahead here, with those 10 suite night awards. And I think it goes without saying that those with 75+ nights come out way ahead here, since they’ll finally get added benefits for their incremental loyalty.

What do you guys thing? Excited? Indifferent? Angry? I’m curious to hear, and please also let me know your status and how you usually qualify for status (nights or stays) to add a bit of perspective.

Introduction
Swiss First Class Lounge Chicago
Swiss First Class Chicago to Zurich
Swiss First Class Lounge Zurich
Lufthansa Business Class Zurich to Frankfurt
InterContinental Frankfurt
Lufthansa First Class Terminal Frankfurt
Lufthansa A380 First Class Frankfurt to Tokyo
Park Hyatt Tokyo
ANA First Class Lounge Tokyo Narita, Lufthansa A380 First Class Tokyo to Frankfurt
Westin Grand Frankfurt
Lufthansa First Class Terminal Frankfurt, Lufthansa First Class Frankfurt to Orlando


Out of habit I’ve been staying at the InterContinental for years now when visiting Frankfurt, including during the outbound overnight of this trip. It’s a fine hotel – by no means exciting, but always reasonably priced and they take good care of Royal Ambassadors.

Then last year I stayed at the Hyatt Regency Mainz. While Hyatt doesn’t have a hotel in Frankfurt, they do have one in neighboring Mainz, which is where my aunt lives (which in and of itself is a reason to avoid Mainz). ;)

It’s a very nice hotel if you want to be in the area, though given that we had about a 18-hour overnight I preferred to stick to Frankfurt.

So I figured it was about time to try out one of the Starwood hotels, and decided on the Westin. The Westin is actually an American Express Fine Hotels & Resorts property (though not Virtuoso), so I booked through them. The rate was 169 Euros for the night (the same as the rate being charged directly by Starwood), except the Fine Hotels & Resorts amenities were an 85 Euro food and beverage credit, complimentary breakfast for two, 4PM late check-out, and a room upgrade.

The last two amenities aren’t worth anything to me given that I’m a Starwood Platinum member and get those benefits anyway. The 85 Euro food and beverage credit and restaurant breakfast are awesome, though.

We took a cab from Frankfurt Airport at around 3PM, and the ride to the hotel took about 20 minutes and cost about 25 Euros.

The exterior isn’t as “grand” as the hotel’s name suggests, though the lobby was quite nice, if not a bit neon-y.


Lobby

The front desk agent was polite and advised me we had been upgraded to an executive room, though I asked about the possibility of a suite upgrade. After getting the front desk manager’s approval we were assigned a junior suite without any argument. While it’s frustrating that you have to ask at Starwood hotels for an upgrade (even though it should be automatic), it works out in the favor of savvy Platinum members, since it leaves more upgrades for us. What I take issue with is when you have to argue. So this experience was perfectly pleasant.

Our room was a junior suite on the 4th floor, all the way at the end of the hallway.


Hallway

The room featured a nice sized living room with a couch, two chairs, and flat screen TV.


Living room


Living room

That led to a smaller room with a desk.


Desk

To the left was the bedroom, and to the right was the bathroom, featuring a shower tub and double sinks.


Bedroom


Bathroom


Shower

Now here’s where it gets embarrassing for me as someone that stays at hotels partly for the purposes of reviewing them – I didn’t visit the club lounge once, and I didn’t use any part of the 85 Euro food and beverage credit.

I was so tired when I landed that I slept from 6PM to 11:30PM, at which point I went outside to see the fireworks. Then I went back to bed at about 1AM and slept till about 8AM, at which point I headed to the airport.

So yeah, the food and beverage credit and club lounge went to waste.

I will say this, though – this is definitely my go to hotel in Frankfurt now. I thought the rooms were very nicely decorated, not to mention modern, and it seems that suite upgrades are fairly easy to come by. The other Starwood property in town is the Le Meridien, and it’s much more “old world” than this place.

So there’s no doubt that the Westin will replace the InterContinental for me (a hotel that doesn’t even have wifi or flat screen TVs), and being able to book through American Express Fine Hotels & Resorts and get an 85 Euro food and beverage credit per stay plus daily restaurant breakfast is just the icing on the cake.

When I arrived at the Park Hyatt Shanghai on Friday, my bedroom looked like this:

Today I went to the gym, and upon my return my bedroom looked like this:

Hey, better than my ticket being canceled, though anyone want to play Scooby Doo and guess what happened?

Certainly one of the few not fun parts of being a travel blogger! Though I did find it ever-so-slightly comical.

I’m told that in the housing market there are three things that are important to buyers — location, location, and location. Well, in the afternoon tea market, there are also three things that are important — view, view, and view.

Yesterday I met a blog reader and in addition to exploring the city for a while, we had afternoon tea in the 87th floor lobby lounge at the Park Hyatt Shanghai.

While afternoon tea was rather expensive (not as bad as at the Burj Al Arab, but still), it was well worth it given the panoramic views of Shanghai from the lounge. To say the views were heavenly would be an understatement. Here are just a few pictures:


Afternoon tea


View in one direction


View in another direction

It has been rumored for a while now that Starwood would be adding a major benefit for Platinum members this year, and everyone has assumed it would be free breakfast as of March 1. While Starwood hasn’t confirmed or denied that, check out this FlyerTalk thread, which suggests Starwood will be adding confirmed suite upgrades for Platinum members. Basically Starwood posted an FAQ about “Suite Night Awards,” but then promptly yanked it. So while it’s no guarantee they’ll fully introduce this, I do think it’s worth at least mentioning in the meantime.

Basically, the way it would work is that Platinum members that stay 50 nights annually (notice they’re excluding people like me that qualify on 25 stays) would earn 10 “Suite Night Awards.” Each of those can be redeemed for a one-night room upgrade that can be confirmed between one and five days of arrival.

One part of the T&Cs that stands out to me is the following:

Can I request an upgrade to any room in the hotel?

You can request an upgrade to a suite or select premium room as designated by the hotel. Premium rooms include rooms with great views, or larger rooms.

I suspect the hotels that are currently stingy with upgrades would be delighted to upgrade you to “rooms with great views” in lieu of suites. If they are going to introduce this upgrade scheme, I certainly hope they published which rooms at each hotel qualify for a “Suite Night Award,” since I doubt anyone will want to redeem them for a hotel that will only give you a room with a view.

Anyway, this would be a very interesting development. While I probably wouldn’t personally benefit from this (since I doubt I’ll do 50 nights with Starwood per year anytime soon), I don’t see much downside. That being said, these suite upgrades wouldn’t be nearly as useful as Hyatt’s, since they can only be confirmed five days out. With Hyatt you can plan a special trip a year out and confirm a suite upgrade then. With this program, not so much.

And I think it goes without saying that this better not come at the expense of “unlimited suite upgrades” upon availability at check-in.

I’m still crossing my fingers for free breakfast, though after seeing this leaked, I suspect this was the “enhancement.”

To Starwood Platinum members (or non-Platinum members), what do you think of this leaked benefit?

Via Deals We Like:

Yup, another Facebook promotion! The Westin Charlotte is giving away 250 starpoints for signing up for the “Charlotte Insider eClub” via their Facebook page.

You must sign up by February 1, 2012, but as we’ve seen before, Facebook promos can sometimes get pulled fast – DO NOT DELAY. These points won’t get you a free night, but every little bit counts.

The terms state that the bonus points will be awarded to your account by March 1, 2012.

Let’s hope they do a better job managing this promotion than they did last time. Based on the comments section of the post, it seems like they don’t ask for your SPG number, though I suspect they’ll email you at some point to request it (or make you email them).

Now I would’ve written this post on my own, but unfortunately I’m in the great People’s Republic of China, which means I can’t use Facebook, Twitter, etc. I was going to go on Twitter to bitch about not being able to use Facebook, but then I realized they blocked that too.

Here’s a great idea for a reality TV show. Instead of locking 12 strangers in a house for months, how about sending a dozen Generation Y’ers to China and seeing how long they last without being able to update their Twitter or Facebook? I’m not even that addicted to Facebook or Twitter, though I’m already experiencing withdrawal symptoms after just 12 hours. So if you try to talk to me on Facebook or Twitter, my apologies for not responding over the next few days.

This was a first for me. It’s my first morning in Shanghai and before touring the city I figured I’d do a quick hotel tour to get some pictures. All was well till I made it to the pool, where the employee informed me “I’m so sorry, but you can’t take any pictures of the pool or gym unless you’re in them.” Fair enough, though there wasn’t a single person at the pool or gym, so if their goal is to protect peoples’ privacy, there really wasn’t a need for it.

So given what she said I responded with “okay, do you mind taking my picture then?” And she proceeded to snap pictures of me at the pool, at the hot tub, and in the gym. I always stood in the sides of the pictures so I could crop myself out, and she kept suggesting I move to the center of the pictures.

So apologies in advance for the lack of quality pictures of what may very well be the most stunning pool I’ve ever seen. I’ll probably go back later with my iPhone…

Has anyone run into a similar situation at a hotel?


Park Hyatt Shanghai exterior

I’m ashamed to admit that my second most embarrassing travel moment happened tonight in the privacy of my hotel room (my most embarrassing moment still has to be my pajamas incident at Singapore Airport). I feel mildly violated (by myself).

I checked in at the amazing Park Hyatt Shanghai (lobby is on the 87th floor — crazy!), and the front desk agent escorted me to my Park Suite. He gave me a quick tour of the room, and as I opened the bathroom door I screamed squealed jumped up expressed surprise.

I should mention that I can appreciate a good high tech toilet, and would like to think I’ve seen them all in Japan. But none have been to the level of the Park Hyatt Shanghai, which has a motion sensor that automatically raises the lid when you get within a few feet of it, and damn near sounds like a rifle being loaded.

I was only a little bit embarrassed when the agent had to comfort me and say “it’s alright sir, it’s only the toilet.”

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