If you’re in the mood to get rather pissed off, check out this NY Times article about Kate Hanni, who founded an air traveler’s rights group after being stranded on the tarmac for a whole bunch of hours last year.  The part that will get you really annoyed is the video in the story (also [...]

British Airways, the only non-Zimbabwean carrier to still flying to the country, has announced that it will cancel its flights to Harare in October, after flying to the country since the 1930s.  The country is obviously (and sadly) a complete disaster, with inflation at around 8000%, and BA simply couldn’t make money flying there.  Travelers [...]

For some reason there’s been lots of Southwest news lately:
The airline announced that it will keep its much-loved and much-hated open seating policy after tests showed that customers preferred (huh?) the open seating.  They’re tweaking the current system a bit, further subdividing the boarding groups and giving you a specific number in line (ie, you’ll [...]

After hearing complaints from business travelers who whined about families pre-boarding, grabbing all the best seats before the first boarding group, Southwest Airlines has decided to have families board between groups A and B.  This is a strangely family-unfriendly move from an airline that has always treated kids well.  I appreciate that business travelers (like [...]

A post I made about Air Asia X launching has become the OTR’s most popular, with more than 30 comments attached to it.  Who woulda guessed it?
Anyway, I mention that because Air Asia X took delivery of its first A330 today and hopes to launch low-cost service to London (Stansted) and Melbourne at the end [...]

Southwest Airlines sure knows how to capitalize on some bad publicity:
The airline has launched a "mini-skirt sale" poking fun at the recent news that a flight attendant asked a woman wearing a mini skirt (miniskirt? mini-skirt?) to cover herself with a blanket or change clothes.  The press release from the carrier says, "The publicity caught [...]

Big news week for in-flight internet:  Alaska Airlines announced yesterday that it will launch in-flight wireless internet access beginning in the spring of 2008. 

A little hint about airline crisis management:
If you are a foreign carrier, and you choose to put up a message in English on your website after an accident, please have a native English speaker look it over first. 
The One-Two-Go website includes a blurb that includes info on "how to pick up passenger’s relatives to [...]

In case you were wondering, the bathroom in Minneapolis’ airport where Senator Larry Craig was arrested is "by the Lottery shop, right next to the shoeshine shop."  You know you want to look.

You’ve probably seen by now that a One-Two-Go MD-82 (which you may know as a variant of the DC-9) crashed in Phuket, Thailand, over the weekend, killing 88 of the 130 people on board.  I only mention it here because I’ve seen a number of articles that question the safety record of low cost airlines [...]