US Airways Puts Elderly Tampa Passenger on Flight to Puerto Rico
Nov 21st, 2008 | By Jared BlankAn elderly passenger flying back from visiting an assisted living home in upstate New York did not get the living assistance she needed after a US Ariways flight attendant put her on a flight to San Juan. Which would’ve been fine, but she lives in Tampa. US Airways can’t explain exactly how that happened, but they put the woman up in a hotel and flew her first class back to Tampa.
While these stories are embarrassing screw-ups, isn’t it a bit amazing that it doesn’t happen more often (or at least we don’t hear about it more often!). Isn’t it something like 1.5 million pax a day on US carriers? With those kind of numbers, you’d think a senior or a kid would be lost every day!
Yet it’s “news” when one gets on the wrong plane.
It’s a good point - though with increased security, that may be helping keep people on the right planes.