Comments for On The Fly

Comment on My first airline reward of “The Season” by mideast flyer

mideast flyer — Wed, 21 Jan 2009 20:26:47 +0000

I just got this email also. I didnt think I flew all that much with United, so was surprised. What does it really mean though? What perks could one expect? I’ll be flying them more coming soon, so just curious.

Comment on Plastic with a Purpose by Mark

Mark — Sat, 03 Jan 2009 12:19:43 +0000

Amex reserve does not give you a CRC membership. It merely allows you to use the Crown Room when flying Delta.

Comment on Two-card Monte by View from the Wing » Blog Archive » Personalizing Loyalty Program Membership Cards

Wed, 06 Feb 2008 15:37:12 +0000

[...] Petersen has the details on a new trend (after all, one is a data point but two is a trend…) in personalized loyalty [...]

Comment on Hilton HHonors, Honors 20 Years… by Bobby Michaels Heaberg

Bobby Michaels Heaberg — Fri, 01 Feb 2008 22:57:33 +0000

Hi Randy!
I am a loyal InsideFlyer reader for many years and a HHonors Diamond member #035920507, and have been a member since 1987. Darn…I didn’t get one of those cool looking reproductions. What gives? I’ve been a Diamond for many years, and still am! I sure would love one…Help?
Love your magazine! Always have! (I’m one of your first subscribers and am “MusicMan” on FyerTalk)
Blessings!
Bobby Michaels Heaberg

Comment on Choice Goes Preferred? by funnytravel

funnytravel — Sat, 23 Sep 2006 10:08:14 +0000

Ones of my favourite hotels I stayed in are Dubai hotels!!! First of all they are very luxurious with a very good service, rooms, conviniences, entertainments!!! I think according to your article they are prefferable ones!!! I recommend them to everybody!!!

Comment on Mileage Pro – The Story (Not the Movie) by Randy Petersen

Randy Petersen — Fri, 02 Dec 2005 14:53:31 +0000

All your questions were answered a long time ago. Anyone reading InsideFlyer will have had the opportunity to look over the index, read a complete chapter from the book and learn who the book is designed for:

http://www.insideflyer.com/

The complete book review is at the URL posted above. Whether you need the book or not? Many people know it all and the book was never designed for them. As noted above, it’s the “Dummies Guide.” If you follow that line of thinking then you won’t be disappointed.

Comment on Mileage Pro – The Story (Not the Movie) by Mark Terry

Mark Terry — Fri, 02 Dec 2005 04:32:52 +0000

That was an interesting stream-of-consciousness to tell us about the process of writing the book. What we need now is something to help us decide whether we need the book. We need to know exactly what is in the book, who should read it, who will benefit from it, and how we will benefit. If you will just take some time to think about it a while before putting pen to paper (or before typing), we would be better off.

Comment on Spinning Off Frequent Flyer Programs: Capital Asset for the Airline Industry by Mark Terry

Mark Terry — Mon, 15 Aug 2005 21:14:24 +0000

When we see more spinoffs of FFP’s, then we can talk about it more intelligently. For the time being, it seems to me that for an FFP to work as a loyalty program, it has to be administered by the airline for that airline’s loyal customers. And the terms of the FFP have to fit with the airline’s goals. I really don’t see how a spinoff fits within the basic concept of a loyalty program, nor how it would serve the airline with other than a temporary infusion of cash. And I am Mark Terry.

Comment on Spinning Off Frequent Flyer Programs: Capital Asset for the Airline Industry by Mark Terry

Mark Terry — Sat, 23 Jul 2005 21:01:23 +0000

With some airlines in deep trouble, it would make sense for them to sell off certain parts of their business. And since the business of selling frequent flyer miles is highly profitable, selling off that business obviously would make sense. But…

At the heart of FFP’s is the idea that they are “loyalty” programs. If the FFP (frequent flyer program) is spun off, then some of the connection to the airline is lost. The airline wants to control the FFP so as to encourage loyalty of the flyer to the airline. When you have FF miles that can be used on any airline, that weakens the whole idea. Moreover, the airline wants to control the terms and conditions of the FFP, including how many seats are available, how many miles to charge for those seats, how many bonus miles in first class, how many bonus miles for different levels of elite, etc. The closer the airline can control the FFP, the more they can set the rules for the FFP, and change those rules for their various promotions. To spin off the FFP may momentarily get some cash money, which airlines are desperate for, but in the longer run, it defeats the whole purpose of a loyalty program, and loses control of something the airline wants to use in its own way. And I am Mark Terry.

Comment on America West/US Airways (Visited) by Mark Terry

Mark Terry — Fri, 17 Jun 2005 01:25:58 +0000

And one more thing. When you wrote “End of panic,” did you mean that the “merger” of US Airways with America West puts to rest all concerns about the future of these airlines? Is America West so financially strong that it can swallow US Airways without getting a stomach ache? If two sick airlines lean on each other, might they not both fall down? I think these concerns remain.