Thankfully my virgin, Virgin experience took a 180 degree turn as soon as I stepped on to the plane. (Not 360 degree, that would mean it stayed the same) I posted my pre-boarding experience here. I was not showed to my seat, but rather followed by a flight attendant who offered me a drink as soon as I sat down. I chose to sit on the lower deck of this 747 thinking I would have a great forward looking view from the forward most seat on the plane. The view was just O.K. The two front seats are very close to each other, but the seat across form mine was vacant, giving me some extra privacy. There are some significant differences between the upper and lower deck that I will talk about in another post.
The first thing I noticed was that the seats felt noticeably wider than Delta’s and Cathay Pacific’s which also offer an angled business class seats. Not sure if the actual seat is wider or the angled bulkheads are more spread out. The seats did look somewhat tired. There were some smears, smudges, crumbs and hair on the television and the adjustable armrest. I attributed this to the weak ground staff in Jamaica.
Shortly after departure, a flight attendant introduced herself to me and offered to demonstrate the seat functions. She said to let her know when I was ready for turn down service. Like Singapore’s 777 business class seats, there are limited positions to put the seat in as the entire back folds down in order to make the bed. The tray table is large enough to have a companion eat facing you while seated at your footrest. Despite having a great night’s sleep, complete with duvet sheet/pad and pillow, I think I would still rather have a seat that does not require me to stand up to lay down and vice-versa.
The quality of food was outstanding, as was the quantity. Note the mountain of back bacon with breakfast. I couldn’t come close to finishing my breakfast as I was still full from dinner. The enetertainment selection was fairly standard, with the exception of music and documentries which were above avergae. Virgin America and Virgin Atlantic have a better music selection than most airlines. There were a least a dozen different documentaries, good for folks with short attention spans, on Virgin Atlantic.
Prior to landing, Laura, the flight attendant, came by my seat and asked if I had enjoyed my flight (indeed I had) and wished me a pleasant onward journey. This type of interaction is just one example of the exemplary service I experienced on Virgin Atlantic.
Stay tuned for a post on the return flight. I will show the upper deck and tell you all the reasons not sit up there.
upper class forward cabin

12A & 14A

my seat 12A, with table extended





amenity kit contained toothbrush & paste, eye mask, ear plugs and socks

pajamas which I have yet to wear


seasonal leaf salad with chicken

delcious & tender braised beef in gravy

obligatory cheese plate


bed!


lower deck, from the nose, facing rear


premium econonmy section looked pretty comfy

bar between upper class and premium economy

“mustang sally” from the jetbridge at gatwick
