“Ever wondered what happens to your bags after check-in? Or what the chances are that they will actually make it to your destination? Lost luggage is a big deal for travellers – and a major headache for airlines.
The taxi to the airport was on time, the queue for check-in was a paltry half-mile long, the girl at the desk smiled and you smiled back and got a window seat. You even remembered both passport and ticket this time. With a sigh of relief, you wave bye-bye to your suitcase as it jerks out of view on a conveyor belt, into the bowels of the airport, and go in search of a self-congratulatory cappuccino.
But what happens to your luggage next? Every year, tens of millions of air passengers willingly entrust their luggage to a tangled system of conveyor belts, sharp corners, wet floors, clumsy hands and trucks, without a clue what goes on behind the scenes, relying on blind faith that they will see their valuables again.” (via independent.co.uk)
Pointswizard.com Spin: Click here to read the whole article
