Business Hotel Wars – Free ironing the latest perk

“I have often ranted here about the cost of wi-fi and praised those enlightened hotel chains that have decided to offer it free of charge. Of course, free of charge is just a relative thing in the world of room rates and some argue that hotels just increase them to cover the cost of providing the extra service.

Moaning about the cost of wi-fi is yesterday’s news though. Word has reached me that Omni Hotels, which has a clutch of top-notch business hotels in cities across North America including the Berkshire Place in New York and the Shoreham in Washington, has started to offer free ironing and shoe-shining to members of its loyalty programme Select Guest. This is in addition to the free wi-fi the company already offers members. Best of all, membership of Select Guest is free of charge too.” ( Via timesonline.co.uk) by Mark Frary

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