Rule 240, Flight Cancellations and you

Posted by: PointsWizard 

Read More in: American, Continental Airlines, Delta Airlines, Flight Cancellations, Flights, Travel Tips, US Airways, United Airlines, american Airlines, cancellations, rule 240, travel, travel ideas, travel problems, travel rights, travel secrets, travel tools, travel. air travel

“Know if your carrier adheres to this rule — it could be your saving grace…
Even though U.S. airlines have weakened the Rule 240 clauses in their contracts of carriage, it still pays to have a copy with you to show the airline’s ground service agents what your rights are when your flight is badly delayed or canceled….

Before the deregulation of the U.S. airline industry in 1978, every U.S. airline had to follow the same set of rules — including those dealing with “irregularities” such as canceled flights…
In those days, airline fares and routes were regulated by the Civil Aeronautics Board, the predecessor to today’s Federal Aviation Administration.

One of these rules, number 240, specified that if an airline couldn’t get you to your destination on time, it was required to put you on a competitor’s flight if it would get you there faster than your original airline’s net flight. Airlines were even required to put you in first class if that’s all that was available.

They rarely advertised this perk, however, since airlines naturally didn’t want to fork over scarce cash to fly customers on a rival carrier. But seasoned road warriors have always known they could approach the counter and say the magic

words  ”240 me” to be put on the next flight out.

Airlines formed after deregulation — such as JetBlue, Southwest, and Spirit — were never required to follow these rules. Even so, some of these newer airlines may attempt to put you on another airline if there’s no other choice.

“While we don’t have a traditional Rule 240, we will purchase confirmed seats as necessary on another airline to get customers to their final destination in the event of irregularities within our control,” Todd Burke, JetBlue Airways’ vice president for corporate communications, told Airfarewatchdog.com.

In addition, if there’s a “significant delay,” JetBlue’s compensation may include a “partial or full refund,” in addition to accommodation on another airline.

However, in recent years, as “legacy” carriers such as American, United, and Delta have struggled to remain profitable, and some have slashed costs to emerge from bankruptcy, many have quietly weakened their Rule 240s.

United Airlines, for instance, no longer states in its contract of carriage that it will fly you in first class on a competitor, if that’s all that’s available, although it will transport you in coach class on another airline.

Although Delta Air Lines still has a Rule 240 in its contract, it no longer makes any mention of transporting passengers on other airlines in the event of a flight disruption.

Continental Airlines will upgrade a delayed passenger only on its own flights—not on a competitor’s—and only if doing so will get you to your destination earlier than would otherwise be the case.

US Airways has nothing in its terms of transportation concerning Rule 240, though spokesperson Amy Kudwa said the airline still applies the rule on all flights except international flights.

The good news is that Northwest Airlines still has a very traditional contract, little changed from the days of regulation. It will put you on another airline, in first class if necessary, if your original flight is delayed 60 minutes or longer.

It’s important to emphasize that these rules generally apply to situations within the airline’s control, such as mechanical problems. But if the flight irregularity results from a “force majeure event” such as bad weather, a riot, or a work stoppage, then all bets are off. And the legacy carriers may not have agreements with their newer competitors such as JetBlue and Southwest, so that they might not re-route you on those carriers.

Even if you are flying an airline that adheres to Rule 240, its employees may be reluctant to rewrite your ticket on a competitor because of the financial implications of doing so. So it pays to print out and carry a copy of the contract of carriage and present it to the gate agent if necessary.” By George Hobica (via msnbc.msn.com)

Pointswizard.com SpinClick here to see what your airlines policy is.
Know your rights.

Print This Post Print This Post
2 comments

FREE MILES – with Alaska, American Airlines, Delta, Frontier, Hawaiian, Midwest, and US Airways

Posted by: PointsWizard 

Read More in: AAdvantage, Alaska Airlines, American, American Airlines AAdvantage, Delta, Delta Airlines, Delta Skymiles. bonus miles, DeltaSkymiles.bonus miles, Frontier Airlines, Hawaiian Airlines, Midwest Airlines, Travel Tips, US Airways, advantage promotion code, american Airlines, code, codes, free, free miles, promo code, promotion, travel, travel deal, travel secrets, travel. air travel

Microsoft’s Club Bing offers free air miles, as well as other prizes, playing free online games…
null
You earn certain numbers of tickets playing the online games and then redeam the tickets for the prizes…

This is a promotion for the Bing search engine…

Take advantage of the double ticket days. They double all of the tickets you earn on that day up to 1,000.

Pointswizard.com Spin: Click here for FREE MILES – with Alaska, American Airlines, Delta, Frontier, Hawaiian, Midwest, and US Airways

You’ll find this reward promotion under prizes and then click travel

( no special promo code needed)

Print This Post Print This Post
no comment

Swine flu puts airlines, travelers in tough spot

Posted by: PointsWizard 

Read More in: American, CDC, H1N1, Travel Tips, US Airways, United Airlines, american Airlines, flu, swine flu, travel, travel. air travel

“As outbreaks of the H1N1 virus inject more frazzle into already-frayed travelers, airlines and their approach to sick passengers are being scrutinized…null

The airlines say they are listening to fliers’ concerns and, in several cases, reacting. Some are even specifically looking for swine flu…

Earlier this month, a woman traveling home to Hawaii was ordered by flight attendants to leave a United Airlines plane set to depart Tampa, Fla… The passenger, Mitra Mostoufi, had become suddenly nauseous after taking restless-leg medicine and requested an airsickness bag…

According to Mostoufi, one flight attendant responded: “You’re a health risk,” while another told Mostoufi she might have swine flu and, therefore, had to exit… Although United Airlines suspected Mostoufi carried H1N1, still another United employee tried to rebook Mostoufi on an American Airlines flight, Mostoufi said. She reached Honolulu the next day aboard a United plane.

Flight crews are responsible for determining when passengers are visibly too ill to fly — to protect the “safety and health of all travelers onboard” — and the airline was within its rights to bump Mostoufi, according to United spokesman Rahsaan Johnson.

Should flight attendants, however, have the authority — or be expected — to diagnose swine flu?

‘From H1N1 to heart attacks’
At US Airways, “all employees have information on how to help passengers displaying symptoms of any medical issue, from H1N1 to heart attacks,” said spokesperson Valerie Wunder. “We follow the procedures and protocols as advised by the [U.S. Centers for Disease Control and Prevention], who lists the symptoms of H1N1.”

Problem is, six of the 10 swine flu symptoms listed by the CDC are outwardly silent: sore throat, fever, body aches, headache, chills and fatigue. (The other symptoms may include a cough, runny nose and, sometimes, diarrhea and vomiting). Will flight attendants start feeling passengers’ foreheads as they simultaneously scan their ticket stubs?

.Affordability trumps social responsibilitynull
“Ideally, sick people should stay off planes,” said organizational behavior consultant Mary Federico, a New Yorker who has “suffered the consequences” of jetting with contagious seatmates. “But it’s unrealistic to expect that to happen … There is little or no flexibility with flights. Availability and cost and penalties are issues.”

According to an early November poll conducted by the Consumer Travel Alliance, almost 73 percent of the passengers questioned said they would fly with swine flu rather than pay airline rebooking fees (which can cost as much as $250). TripAdvisor.com posed the same query in late October and, according to the Web site, 51 percent of its respondents said they, too, would lug their bags and their H1N1 germs onto scheduled flights rather than pony up change fees.

What’s more, most passengers check in online or at an airport kiosk and “gate agents barely look at a passenger — they only grab your boarding pass,” said JoAnne Kochneff, who owns Travel by Gagnon in Grand Rapids, Mich. “Their job is to board the aircraft as quickly as possible … When would it come to the attention of the airline that someone might be suffering from H1N1?”

Fees waived — with a note from your doctor
To keep sick travelers from flying, United, Continental, Northwest and AirTran Airways all have opted to waive change fees for passengers who postpone their trips due to illness. In most cases, the customers must fax the airline a doctor’s note to dodge the change fee.

“If a passenger has H1N1, we don’t want them to travel any more than they don’t want to travel,” said AirTran spokesman Christopher White. “It’s best for them and best for us that they don’t fly.”

For people who possess non-refundable American Airlines or US Airways tickets, however, change and cancellation fees will still be applied if those customers reschedule their trips due to swine flu, according to spokespersons at both airlines.

“I can understand that the airlines are concerned about bogus medical excuses — they may worry some of the flying public will try to take advantage of the H1N1 scare and use their ‘flu’ as a way to circumvent an airline change or cancellation fee,” said Ann Lombardi, a travel agent at Atlanta’s “The Trip Chicks.” “I know, too, that the airlines are struggling financially and may be reluctant to initiate laxer rules … But something has got to give. And the ball is in the airline’s court.”” ( via msnbc.msn.com) by Bill Briggs

Pointswizard.com Spin: Click here to read the rest of Swine flu puts airlines, travelers in tough spot

Print This Post Print This Post
no comment

American Airlines- $25 off flights + Co-own Dallas Cowboys for a week

Posted by: PointsWizard 

Read More in: AA, American, American Airlines AAdvantage® miles, Dallas, Dallas Cowboys, football, sweepstakes, travel, travel deal, travel ideas, travel perks, travel secrets, travel sweepstakes

-Everyone who enters will get $25 off their next flight!…null

Contest…

-Every home game, one lucky winner will receive:null
-Two game ticketsnull
-Pre-game field accessnull
-Passes to the American Airlines Lounge…
-One year Admirals Club membership…

Pointswizard.com Spin: American Airlines- $25 off flights + Co-own Dallas Cowboys for a week

Travel must originate from D/FW;  American Airlines offers you a $25 discount for two people from Dallas/Fort Worth to any American Airlines destination worldwide. This exclusive discount may be used only once, and is valid for ticket purchases made by December 6, 2009, for travel between September 7, 2009, and December 6, 2009.

The Sweepstakes ends 11:59:59pm ET on Dec. 26, 2009

Print This Post Print This Post
no comment

American Airlines – Double Miles EVERYWHERE for Greater New York Area Members

Posted by: PointsWizard 

Read More in: American, American Airlines AAdvantage® miles, Travel Tips, bonus miles, traffic, travel, travel deal

Bonus Code:
NYDBL
null

Dates:
To qualify, just register prior to travel and fly between July 29 and December 31, 2009.

Offer:
For AAdvantage members residing in the Greater New York Area(NY, CT, NJ), there’s no better time to fly on American Airlines!

Now through the end of the year, every time you fly — no matter where your trip begins or ends — you’ll earn double miles.

American and American Eagle currently offer nonstop service to 63 destinations on 210 daily flights from our four New York area airports (LaGuardia, JFK, Newark and White Plains/Westchester County).

Pointswizard.com Spin: Click here for all the info on American Airlines – Double Miles EVERYWHERE for Greater New York Area Members

Print This Post Print This Post
no comment

Earn 10% or 20% more miles! Give the gift of American Airlines AAdvantage® miles this holiday

Posted by: PointsWizard 

Read More in: AAdvantage, American, American Airlines AAdvantage® miles, bonus

(If you are an AAdavatage member you may of gotten an email with a targeted 20% bonus offer. Call AAdvantage and check if you can get that promo.  1.800.882.8880)

Miles make a great gift.
Make travel dreams come true this holiday with the gift of AAdvantage miles. With their giftAAmiles SM program, you can buy miles and give them to friends and family.

Have miles and want to share?
With their shareAAmiles ® program you can transfer miles to another member’s account, or receive miles into your account. Share the gift of travel with someone this holiday season.

Buy the miles you need.
Done with all your holiday shopping? Now it’s time to buy something for yourself! With their buyAAmiles® program, you can buy the miles you need for the trip you want. So go ahead, start planning your next vacation now!

Right now, when you gift, share or buy 5,000 or more AAdvantage miles you’ll earn 10% bonus miles!

Pointswizard.com Spin: Click here for Earn 10% more miles! Give the gift of American Airlines AAdvantage® miles

then choose buy, share, gift miles

Offer expires December 31, 2008.

Print This Post Print This Post
no comment

American AAdvantage HotSpots – Your Passport To Award Availability

Posted by: PointsWizard 

Read More in: AAdvantage, AAdvantage MileSAAver(sm) award, American, American Airlines AAdvantage, travel

AAdvantage HotSpotsSM – your planning resource for a great weekend getaway or that well deserved vacation.

Grouped by travel themes, AAdvantage HotSpots highlights some of their popular travel destinations with the best opportunities to use an AAdvantage MileSAAverSM award. Combined with their new interactive award booking feature, trip planning has never been easier! So, choose the destination you want to experience using your AAdvantage miles, and book your travel online now!

Pointswizard.com Spin: Link to this promotion. Great idea-other airlines should do the same

Print This Post Print This Post
no comment

Save miles with off-season frequent flyer awards

Posted by: PointsWizard 

Read More in: American, Caribbean, Central America, EUROPE, Erica Silverstein, Japan, South America, US Airways, fall, frequent flyer, mileage redemption


“Autumn is one of the best times of the year to use miles. Airline load factors drop after Labor Day, and less crowded planes mean more available award seats. If you’ve been frustrated in your attempts to use your miles for winter or summer travel, you may have better luck with a fall getaway.

Fall travelers can also make their miles go farther if they book award travel in the American AAdvantage or US Airways Dividend Miles programs. Both airlines offer special off-peak awards at discounted prices. You can save between 5,000 and 20,000 miles off the regular award rates.

During the month of September only, US Airways offers award tickets between the U.S. or Canada and the Caribbean for 25,000 miles in coach and 50,000 miles in business or first class. Regular peak-season prices are 30,000 and 60,000 miles, respectively.

American has a more robust off-peak award program. Here’s how much you’ll pay for flights from the U.S. and Canada:

25,000 miles to the Caribbean and Mexico between September 7 and November 14 (regularly 30,000 miles)
30,000 miles to Central America, Colombia, Ecuador, Peru, and Venezuela between September 7 and November 14 (regularly 35,000 miles)
40,000 miles to Argentina, Bolivia, Brazil, Chile, Paraguay, and Uruguay between August 16 and November 30 (regularly 60,000 miles)
40,000 miles to Europe between October 15 and May 15 (regularly 60,000 miles)
50,000 miles to Japan between October 1 and April 30 (regularly 65,000 miles)
Other destinations may be off-peak at other times of year, so don’t forget to check the American AAdvantage site again. With the miles you save on your fall off-peak travel, you may be able to afford a second trip courtesy of American or US Airways. That is, if you can find an available award seat during the rest of the year.” ( via smartertravel.com )

The Pointswizard.com Spin: Check award availability today for best selection.

Print This Post Print This Post
no comment