Delta/Northwest Double Miles Celebration

Posted by: PointsWizard 

Read More in: Alaska Airlines, Delta Airlines, Northwest Airlines, bonus miles, travel

As Delta Air Lines and Northwest Airlines merge their operations into one, it’s the perfect time to celebrate Alaska Airlines Mileage Plan partnership with the world’s largest airline.

Between April 15, 2009, and June 15, 2009, Alaska Airlines Mileage Plan members will earn Double Miles on all qualifying Delta Air Lines and Northwest Airlines flights.

From its hubs in Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Salt Lake City and Tokyo-Narita, Delta, its Northwest Airlines subsidiary and Delta Connection carriers offer service to more than 375 destinations worldwide in 66 countries.

To earn Double Miles, simply register your Mileage Plan™ number below prior to your first qualifying flight, and travel between April 15, 2009, and June 15, 2009.

Not a member? Enroll online and earn 500 Bonus Miles.

Pointswizard.com Spin: Click for the details and to register for Delta/Northwest Double Miles Celebration

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TRIPLE MILES WHEN RENTING A MIDSIZE CAR OR LARGER - Continental, Delta or Northwest Airlines

Posted by: PointsWizard 

Read More in: Continental Airlines, Delta Airlines, Delta Skymiles. bonus miles, Northwest Airlines, WorldPerks miles, bonus miles, car rental, mileage, travel

You will earn Triple Bonus Miles when renting a mid-size car or larger vehicle for three days or longer .

Offer valid for pick-up January 15, 2009 through May 15, 2009 at all worldwide locations.

Reservation must be made on Thrifty.com to earn Triple Bonus Miles. (link is below)

The reservation form has the promotion code entered the for you.

Pointswizard.com Spin: Promo Code: TH9S / Expires 5.15.2009

Click here for Continental

Click here for Delta

Click here for Northwest

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Still Available. 20,000 miles bonus if you get a WorldPerks Visa Signature or Platinum Card

Posted by: PointsWizard 

Read More in: Northwest Airlines, WorldPerks miles, bonus miles, travel

Northwest Airlines

  • One-time Enrollment Bonus
  • Redeem up to two award tickets a year for as little as 19,000 miles each
  • Earn up to 20,000 Elite Qualifying Miles
  • Double Miles for purchases direct from Northwest Airlines®
  • No preset spending limit
  • No cap on miles you earn
  • Redeem 10,000 miles for $100 off a Northwest Airlines ticket — up to six times a year
  • Get a Free Day on a 3-day weekend rental from National Car Rental®, plus up to 15% savings and a complimentary Emerald Club® membership
  • Enjoy VIP perks at the world’s best hotels, resorts, villas and cruises with complimentary membership in the Hideaways AficionadoTM Club (a $135/year value)

Pointswizard.com Spin: Click for for the info

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Northwest Airlines elite rebellion against Delta Airlines

Posted by: PointsWizard 

Read More in: Delta, Delta Airlines, Northwest Airlines, travel

“Enjoy your flight on Northwest Airlines. And please pardon the rebellion in first class.

It’s not part of the preflight instructions, but some of Northwest’s best customers say it would be accurate.

In online forums and in notes to airline executives, Northwest’s Platinum Elites — the people who fly upwards of 75,000 miles per year — are protesting coming changes in the airline’s WorldPerks frequent flier program.

The changes come as Delta Air Lines digests Northwest’s operations, which it bought last year. Elite fliers on Northwest say new fees are looming for them, along with higher mileage requirements for free flights on some routes.

By complaining, they’re hoping history repeats itself. Last fall, Delta backed down on some new fees it had planned to charge on its flights, fees that are assessed for passengers taking Northwest flights.

Among the elite fliers, “the sentiment is basically, it’s not going to happen,” said Ben Plantan, a marketing executive in New York who takes about 10 international trips a year on Northwest.

An e-mail to Northwest Platinum Elite fliers last week tipped off customers to a new fee they find particularly onerous — paying up to $150 to change a reservation they booked using frequent flier miles. The memo said the new charges start March 1.

Delta acquired Northwest in October, and the airlines announced in December that they plan to merge their frequent flier programs by the end of this year.
Complaints from Delta’s high-mileage fliers last fall prompted the Atlanta-based airline to reverse a decision to adopt a fee for premium seats. Northwest still has the fee. At some point, that difference still needs to be reconciled.

In the most recent dust-up, Northwest elite fliers’ frustration is palpable in online postings at Flyertalk, a frequent flier forum. One posting is a detailed, six-page letter to Richard Anderson, Delta’s CEO, and Ed Bastian, CEO of Northwest.

Another elite flier wrote: “I think the only effective way for us, the very frequent fliers, to be successful, is to vote with our feet.”

Up to this point, the two airlines had “done a fairly good job” of splicing together their programs, said Randy Peterson, editor of Inside Flyer magazine, which covers frequent flier and other airline loyalty programs. “But I’m surprised by this move,” he added. Other airlines exempt their elites from these types of fees, he said. ” (via www.twincities.com) by John Welbes

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Ever buy an airline ticket and the price later fell? Get a refund

Posted by: PointsWizard 

Read More in: Alaska Airlines, Continental Airlines, Delta Airlines, Jet Blue, Northwest Airlines, US Airways, United Airlines, american Airlines, travel, travel rights, travel. air travel

“As droves of holiday shoppers head to stores for refunds, many fliers are unaware they can get one when their non-refundable airline ticket drops in price.
Most airlines provide a refund if it is requested before a flier’s scheduled flight. Depending on an airline’s policy, the request can be made on the phone or at the carrier’s website.

Only Southwest Airlines (LUV) allows fliers to rebook their flight at a lower fare and refunds the difference on a credit card.

Most other airlines make up the difference with a voucher for a future flight. A change fee — ranging from $75 to $150 for a domestic flight — may apply.

Southwest’s refund policy is the most consumer friendly, a USA TODAY survey of airline policies shows. Besides giving fliers money back, the airline has no change fee.

United, (UAL) JetBlue (JBLU) and Alaska (ALK) also do not charge a change fee but reimburse with a voucher that can be used up to one year from the issue date. Continental, (CAL) Delta, (DAL) US Airways (LCC) and Northwest issue vouchers but charge a change fee.

Frequent flier Rich Szulewski, of Memphis, says the refund policy benefited him and his family last year, when, “on a whim,” he checked the price of a Memphis-Orlando ticket on Northwest a week before departure. The price had dropped $175 below what he had paid for each of three non-refundable tickets. ” (via usatoday.com) by Gary Stoller, USA TODAY

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Flight Cancellations and Rule 240 and you

Posted by: PointsWizard 

Read More in: American Airlines AAdvantage, Continental Airlines, Delta Airlines, Northwest Airlines, US Airways, United Airlines, american Airlines, rule 240, travel

“Know if your carrier adheres to this rule — it could be your saving grace
Even though U.S. airlines have weakened the Rule 240 clauses in their contracts of carriage, it still pays to have a copy with you to show the airline’s ground service agents what your rights are when your flight is badly delayed or canceled.

Before the deregulation of the U.S. airline industry in 1978, every U.S. airline had to follow the same set of rules — including those dealing with “irregularities” such as canceled flights.
In those days, airline fares and routes were regulated by the Civil Aeronautics Board, the predecessor to today’s Federal Aviation Administration.
One of these rules, number 240, specified that if an airline couldn’t get you to your destination on time, it was required to put you on a competitor’s flight if it would get you there faster than your original airline’s net flight. Airlines were even required to put you in first class if that’s all that was available.

They rarely advertised this perk, however, since airlines naturally didn’t want to fork over scarce cash to fly customers on a rival carrier. But seasoned road warriors have always known they could approach the counter and say the magic words “240 me” to be put on the next flight out.

Airlines formed after deregulation — such as JetBlue, Southwest, and Spirit — were never required to follow these rules. Even so, some of these newer airlines may attempt to put you on another airline if there’s no other choice.
“While we don’t have a traditional Rule 240, we will purchase confirmed seats as necessary on another airline to get customers to their final destination in the event of irregularities within our control,” Todd Burke, JetBlue Airways’ vice president for corporate communications, told Airfarewatchdog.com.
In addition, if there’s a “significant delay,” JetBlue’s compensation may include a “partial or full refund,” in addition to accommodation on another airline.

However, in recent years, as “legacy” carriers such as American, United, and Delta have struggled to remain profitable, and some have slashed costs to emerge from bankruptcy, many have quietly weakened their Rule 240s.

United Airlines, for instance, no longer states in its contract of carriage that it will fly you in first class on a competitor, if that’s all that’s available, although it will transport you in coach class on another airline.

Although Delta Air Lines still has a Rule 240 in its contract, it no longer makes any mention of transporting passengers on other airlines in the event of a flight disruption.

Continental Airlines will upgrade a delayed passenger only on its own flights—not on a competitor’s—and only if doing so will get you to your destination earlier than would otherwise be the case.

US Airways has nothing in its terms of transportation concerning Rule 240, though spokesperson Amy Kudwa said the airline still applies the rule on all flights except international flights.

The good news is that Northwest Airlines still has a very traditional contract, little changed from the days of regulation. It will put you on another airline, in first class if necessary, if your original flight is delayed 60 minutes or longer.

It’s important to emphasize that these rules generally apply to situations within the airline’s control, such as mechanical problems. But if the flight irregularity results from a “force majeure event” such as bad weather, a riot, or a work stoppage, then all bets are off. And the legacy carriers may not have agreements with their newer competitors such as JetBlue and Southwest, so that they might not re-route you on those carriers.

Even if you are flying an airline that adheres to Rule 240, its employees may be reluctant to rewrite your ticket on a competitor because of the financial implications of doing so. So it pays to print out and carry a copy of the contract of carriage and present it to the gate agent if necessary.” By George Hobica (via msnbc.msn.com)

The Pointswizard.com Spin: Click here to see what your airlines policy is.
Know your rights.

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Northwest Airlines Sweepstakes – Best of Both Worlds Sweepstakes

Posted by: PointsWizard 

Read More in: Northwest Airlines, perk choice, sweepstakes, travel

You could win an NWA WorldVacations® package for two for travel within the 48 contiguous United States, Canada, Mexico or the Caribbean. Or you could win one of many other great prizes.

Come back daily to match Cash and Miles for an entry into the Best of Both Worlds Sweepstakes.

Pointswizard.com Spin: Click here to enter Northwest Airlines Sweepstakes – Best of Both Worlds Sweepstakes

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What can I do if my flight is canceled?

Posted by: PointsWizard 

Read More in: Continental Airlines, Delta Airlines, JetBlue, Northwest Airlines, US Airways, United Airlines, american Airlines, canceled flights, delays, rule 240, travel

“Question: In light of how the airlines are cutting back their schedules this fall, what can I do — and what recourse do I have — if my flight is canceled?

Answer: As airlines look to cut capacity, a lot are rescheduling passengers on other flights — but some aren’t advising passengers of the changes ahead of time, according to Anne Banas, executive editor of SmarterTravel.com.

But before you even get to the airport, there are several things you can do to prevent a potentially messy experience.
Story continues below ↓advertisement

Banas recommends signing up for alerts through your airline or a booking Web site (such as Orbitz, Travelocity or Expedia) to keep you informed about your flight and any changes. These alerts, which can be directed to an e-mail address, cell phone or PDA, are especially important as your flight time approaches, Banas said.

If your flight is canceled completely for a reason within the airline’s control (read: not weather), Banas suggests being prepared with some information that can get you on another flight as soon as possible.

First, take a look at flights leaving around the time of your departed flight. It’ll save you time and effort at the airport if your flight gets canceled, and will give you a leg up when negotiating for a change to your ticket.

She also recommends printing out the airlines’ “Contract of Carriage” before you arrive at the airport. This contract will spell out what your rights are in the event of a canceled flight.

Fact File
A look at U.S. airlines’ domestic capacity cuts

AirTran Airways: Plans for capacity to fall 7 percent to 8 percent between September and December.

Alaska Airlines: Its parent company has said the carrier’s fourth-quarter mainline capacity will be cut by 5 percent compared with 2007.

American Airlines: Plans to cut its U.S. flying by up to 12 percent after the busy summer travel season ends.

Continental Airlines: Its plans include reducing flights in the U.S. this fall by about 10 percent.

Delta Air Lines: It has said it intends to cut domestic capacity by 13 percent during the second half of the year. A spokeswoman said a good portion of that would come during the fall.

JetBlue Airways: It has said it expects September capacity to be down 10 percent and does not expect to grow next year.

Northwest Airlines: It is planning to cut fourth-quarter consolidated domestic capacity by 7 percent to 8 percent.

United Airlines: Fourth-quarter mainline domestic capacity will shrink 16 percent compared with the previous year.

US Airways: It will reduce capacity 6 percent to 8 percent on domestic flights in the fourth quarter.
Source: The Associated Press
Although each airline has a slightly different contract of carriage, most airlines will rebook you on a flight within four hours of the original flight. If the airline can’t rebook you within that time, you can ask for a hotel voucher. Food vouchers are also negotiable.

When you get word of that canceled flight, Banas recommends calling the airline right away. Standing in the customer service line with hundreds of other passengers will likely cause you more headaches and might not get you the speedy change you would like. Instead, Banas suggests doing both: Dial the airline on your cell phone while you’re standing in the customer service line.” ( via www.msnbc.msn.com )

Pointswizard.com Spin: read more from this article

see our previous post on this click here

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Earn up to 20,000-mile Enrollment Bonus by applying for a Northwest WorldPerks Visa® card

Posted by: PointsWizard 

Read More in: Northwest Airlines, Visa, WorldPerks miles, bonus miles, travel

Your choice

World Perks Visa Signature Card

or Platinum World Perks Visa Signature Card

Pointswizard.com Spin: Click here to apply

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More fliers are cashing in their miles

Posted by: PointsWizard 

Read More in: AAdvantage, American Airlines AAdvantage, Northwest Airlines, WorldPerks miles, miles, travel

“With airfares skyrocketing because of oil prices, summer travelers with frequent flier miles to burn are hoping to redeem them.
Just yesterday I booked a flight on American between MSP and Washington, D.C. using frequent flyer miles. I did get a flight requiring only 25,000 miles, but I was shocked to learn there was a $50.00 fee attached to booking the trip using miles. I feel lucky to be able to use the miles.

Some summer vacation travelers may have sticker shock if they’ve looked at airfares lately, and those higher prices are prompting more consumers to try to cash in frequent flier miles.

Tom Parsons, CEO of bestfares.com, warned Wednesday that some Twin Cities travelers could pay double what they did to fly last July. Northwest Airlines and other big carriers have been raising fares in response to record oil prices.

Travelers have been sitting on a mountain of frequent flier miles that can be turned into millions of free tickets. But many chose not to redeem those miles when they could buy round-trip tickets to the East Coast for as low as $200. Now that some prices have doubled, using the miles makes more sense.

“If people want to avoid buying a higher fare, perhaps they are more likely to turn to their miles as money in the bank to redeem,” said Jay Sorensen, who just completed a study on frequent flier programs.

At Northwest, Bob Soukup, managing director of WorldPerks marketing, said frequent flier redemptions are up about 10 percent in recent months. “As the fares are going up, WorldPerks miles do become more valuable,” Soukup said.

The increase, he said, has been driven by a program introduced in February called PerkChoice, which allows a customer to pay for a trip half in cash and half in miles.

“We are continually trying to improve the program, to make it easier for our members to earn their miles and burn their miles,” he said.

Enrollment for Northwest’s WorldPerks Visa card program, which generates airline miles for purchases made with the card, is up 19.3 percent this year — another indicator of strong consumer desire to earn miles.

Northwest and American, the world’s largest airline, both indicated that about 7 to 8 percent of their passengers typically are traveling on award tickets from their frequent flier programs.” ( via ) by LIZ FEDOR, Star Tribune

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Win a five-night trip to Paris from NWA WorldVacations!

Posted by: PointsWizard 

Read More in: Northwest Airlines, Paris, free vacation, sweepstakes, travel

Win an exciting, entertaining and unforgettable five-night trip to Paris from NWA WorldVacations!

With a vacation package to Paris from WorldVacations, you may find yourself surveying the view from atop the Eiffel Tower, strolling the Champs Elysees or perusing the Louvre.

Simply register below from April 1-30, 2008, for a chance to win this fantastic vacation!

Paris package includes:

  • Roundtrip coach-class airfare via Northwest Airlines® to
    Paris, France
  • Choice of accommodations for five nights

Pointswizard.com Spin: Click here to see this promotion.

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American cancellations-Rule 240-Now more than ever

Posted by: PointsWizard 

Read More in: American Airlines AAdvantage, Continental Airlines, Delta Airlines, Northwest Airlines, US Airways, United Airlines, college tuition, rule 240, travel



“Know if your carrier adheres to this rule — it could be your saving grace
Even though U.S. airlines have weakened the Rule 240 clauses in their contracts of carriage, it still pays to have a copy with you to show the airline’s ground service agents what your rights are when your flight is badly delayed or canceled.

Before the deregulation of the U.S. airline industry in 1978, every U.S. airline had to follow the same set of rules — including those dealing with “irregularities” such as canceled flights.
In those days, airline fares and routes were regulated by the Civil Aeronautics Board, the predecessor to today’s Federal Aviation Administration.
One of these rules, number 240, specified that if an airline couldn’t get you to your destination on time, it was required to put you on a competitor’s flight if it would get you there faster than your original airline’s net flight. Airlines were even required to put you in first class if that’s all that was available.

They rarely advertised this perk, however, since airlines naturally didn’t want to fork over scarce cash to fly customers on a rival carrier. But seasoned road warriors have always known they could approach the counter and say the magic words “240 me” to be put on the next flight out.

Airlines formed after deregulation — such as JetBlue, Southwest, and Spirit — were never required to follow these rules. Even so, some of these newer airlines may attempt to put you on another airline if there’s no other choice.
“While we don’t have a traditional Rule 240, we will purchase confirmed seats as necessary on another airline to get customers to their final destination in the event of irregularities within our control,” Todd Burke, JetBlue Airways’ vice president for corporate communications, told Airfarewatchdog.com.
In addition, if there’s a “significant delay,” JetBlue’s compensation may include a “partial or full refund,” in addition to accommodation on another airline.

However, in recent years, as “legacy” carriers such as American, United, and Delta have struggled to remain profitable, and some have slashed costs to emerge from bankruptcy, many have quietly weakened their Rule 240s.

United Airlines, for instance, no longer states in its contract of carriage that it will fly you in first class on a competitor, if that’s all that’s available, although it will transport you in coach class on another airline.

Although Delta Air Lines still has a Rule 240 in its contract, it no longer makes any mention of transporting passengers on other airlines in the event of a flight disruption.

Continental Airlines will upgrade a delayed passenger only on its own flights—not on a competitor’s—and only if doing so will get you to your destination earlier than would otherwise be the case.

US Airways has nothing in its terms of transportation concerning Rule 240, though spokesperson Amy Kudwa said the airline still applies the rule on all flights except international flights.

The good news is that Northwest Airlines still has a very traditional contract, little changed from the days of regulation. It will put you on another airline, in first class if necessary, if your original flight is delayed 60 minutes or longer.

It’s important to emphasize that these rules generally apply to situations within the airline’s control, such as mechanical problems. But if the flight irregularity results from a “force majeure event” such as bad weather, a riot, or a work stoppage, then all bets are off. And the legacy carriers may not have agreements with their newer competitors such as JetBlue and Southwest, so that they might not re-route you on those carriers.

Even if you are flying an airline that adheres to Rule 240, its employees may be reluctant to rewrite your ticket on a competitor because of the financial implications of doing so. So it pays to print out and carry a copy of the contract of carriage and present it to the gate agent if necessary.” By George Hobica [click to read via msnbc.msn.com]

The Pointswizard.com Spin: Click here to see what your airlines policy is.
Know your rights.

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Northwest Airlines and Delta Airlines……The worst in Customer Service

Posted by: PointsWizard 

Read More in: Delta Airlines, Northwest Airlines, free flight, travel

The Customer is obviously NOT Their Priority.

This is a true story.

A number of weeks ago I booked 2 nonstop JFK to PHX tickets using Northwest Airlines miles on Delta Airlines – For the fall of 2008 A few nights ago I got an email saying the Friday JFK outbound AM Delta Airlines non-stop getting in to Phoenix at 11:30 AM is now a JFK-LAX then LAX -PHX getting in at 2:30PM There go my 2 early afternoon business appointments, totally unacceptable to me.

Call#1- I called Northwest Airlines World Perks first asking for a change to the day before 420pm JFK-PHX Delta Airlines – no free seats were available -call Delta Airlines they said.” It’s their problem.”

Call#2- I was on the phone with Delta Airlines for 40 min and they said they couldn’t do anything since it’s a Northwest Airlines ticket -They(Delta Airlines) said-why did they have you call us? – they have to accommodate you -they (Northwest Airlines must have a supervisor call our supervisor).

Call#3-Next I called back Northwest Airlines. Spoke to a World Perks person and explained. She kept cutting me off to go on hold as I tried to explain. Then she came back- I could change to Thursday Delta Airlines non-stop 4:30PM for a charge -she again put me on hold to find out how much money. She got back on and said I can’t change to Thursday (what happened to the “charge money “offer??Doesn’t make a lot of sense – Delta Airlines changes the schedule and I have to pay to correct their changing the schedule??

I called on the next day Northwest Airlines World Perks marketing. Over the next few days of exchanging emails (they accidentally sent me an internal email that was quite interesting) was unable to do what had to be done to correct the problem and make a customer happy. Northwest Airlines couldn’t of found some way of arranging this??

They blame Delta Airlines. From the last email I received ”I forwarded your last request to reservations, and again was told that we can’t get DL to change availability.” (DL=Delta Airlines)

Northwest Airlines final offer – 1000 miles to each account, and no charge to put miles back in account or we can get you either the day before flight that gets to Phoenix at 12AM-1AM (with luggage, rental car and travel to hotel and my body on east coast time what’s that 3am? by the time I get to sleep) or a 4:20PM flight on the original day of the outbound-useless to me with early and mid afternoon business appointments.

Why is this my responsibility? I MADE RESERVATIONS FOR A NONSTOP – THEY (NORTHWEST AIRLINES & DELTA AIRLINES) CAN’T FIX THE PROBLEM USING ANY INGENIUTY?

This is the same Delta Airlines Who a few months ago changed my outbound flight times 4x going to Cabo San Lucas and in the end I was leaving just about the same time as originally booked

This happened to a friend who arrived at the airport for a Delta Airlines nonstop and was told that there will be a change and they then spent 9 hours in the airport (after a tiring chemotherapy treatment at Duke University) waiting for a plane that never took off due to a bathroom they couldn’t be fixed.

The same friend on a Hartford to West Palm Beach non-stop found out that it had been changed to a 1 stop at the check in counter-the new flight was leaving 1 hour earlier –It left them a scant few minutes to make the first leg of the trip. (no weather delays involved)

In conclusion for me I have to pay $50 per ticket to get a “free ticket” one day earlier on Continental via Northwest Airlines miles. The least Northwest Airlines should have done is made the effort to get me on Continental Airlines and not charge me but no I had to do that myself. I spent 2 1/2 hours on this problem on the phone and emails. Is my time worth anything?

Does anyone wonder why Southwest Airlines and JetBlue are successful?

Pointswizard.com Spin: Now I know why there are sites like Northwest sucks and Delta sucks

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Fly. Bid. Buy. NWA WorldPerks Auctions

Posted by: PointsWizard 

Read More in: Northwest Airlines, WorldPerks miles, auction, miles, travel

WorldPerks Auctions.

Members now can bid their miles on luxury vacation packages, unique sporting events, merchandise, and much more.

Available items include a House of Blues VIP dinner and concert package, a First Class trip to Arizona including choice of luxurious accommodations, and closing on March 12, a Zamboni ride in Joe Louis Arena before enjoying four lower level tickets at a Detroit Red Wings game, a gift certificate for dinner in the club and a Gordie Howe autographed book.

This spring expect to see tickets for sporting events including baseball games, Eugene ’08 Track and Field Time Trials, the 2008 PGA Championship and the U.S. Women’s Open.

With WorldPerks Auctions, there is no registration, no fee and no hassle. Members log in, check their WorldPerks miles balance, bid and win.

If a member wins an item, miles are automatically deducted from their WorldPerks account.

If the member doesn’t win, the miles can be used to bid on another item.

Shipping and sales tax are included, so there are no hidden fees or service charges.

 

Pointswizard.com Spin: Click here to see the auction and bid.

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Dining out? Earn miles

Posted by: PointsWizard 

Read More in: American Airlines AAdvantage® miles, Continental Airlines, Northwest Airlines, US Airways, United Airlines, rewards network, travel



Rewards Network has partnerships with many of the major airlines’ frequent flyer programs. 

Earn frequent flyer miles for every dollar you spend—including drinks, tax and tip. 

Available at thousands of restaurants, bars and clubs in the U.S. and Canada.No special cards to carry or coupons.

Pointswizard.com Spin: Click here to go to Rewards Network and then click on airline miles(left side-halfway down).  A great way to pick up some extra miles.

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Flight canceled?? What Rule 240 means for you

Posted by: PointsWizard 

Read More in: Airlines, Continental Airlines, Delta Airlines, Northwest Airlines, US Airways, United Airlines, rule 240

“Know if your carrier adheres to this rule — it could be your saving grace

Even though U.S. airlines have weakened the Rule 240 clauses in their contracts of carriage, it still pays to have a copy with you to show the airline’s ground service agents what your rights are when your flight is badly delayed or canceled.

Before the deregulation of the U.S. airline industry in 1978, every U.S. airline had to follow the same set of rules — including those dealing with “irregularities” such as canceled flights.
In those days, airline fares and routes were regulated by the Civil Aeronautics Board, the predecessor to today’s Federal Aviation Administration.
One of these rules, number 240, specified that if an airline couldn’t get you to your destination on time, it was required to put you on a competitor’s flight if it would get you there faster than your original airline’s net flight. Airlines were even required to put you in first class if that’s all that was available.

They rarely advertised this perk, however, since airlines naturally didn’t want to fork over scarce cash to fly customers on a rival carrier. But seasoned road warriors have always known they could approach the counter and say the magic words “240 me” to be put on the next flight out.

Airlines formed after deregulation — such as JetBlue, Southwest, and Spirit — were never required to follow these rules. Even so, some of these newer airlines may attempt to put you on another airline if there’s no other choice.
“While we don’t have a traditional Rule 240, we will purchase confirmed seats as necessary on another airline to get customers to their final destination in the event of irregularities within our control,” Todd Burke, JetBlue Airways’ vice president for corporate communications, told Airfarewatchdog.com.
In addition, if there’s a “significant delay,” JetBlue’s compensation may include a “partial or full refund,” in addition to accommodation on another airline.

However, in recent years, as “legacy” carriers such as American, United, and Delta have struggled to remain profitable, and some have slashed costs to emerge from bankruptcy, many have quietly weakened their Rule 240s.

United Airlines, for instance, no longer states in its contract of carriage that it will fly you in first class on a competitor, if that’s all that’s available, although it will transport you in coach class on another airline.

Although Delta Air Lines still has a Rule 240 in its contract, it no longer makes any mention of transporting passengers on other airlines in the event of a flight disruption.

Continental Airlines will upgrade a delayed passenger only on its own flights—not on a competitor’s—and only if doing so will get you to your destination earlier than would otherwise be the case.

US Airways has nothing in its terms of transportation concerning Rule 240, though spokesperson Amy Kudwa said the airline still applies the rule on all flights except international flights.

The good news is that Northwest Airlines still has a very traditional contract, little changed from the days of regulation. It will put you on another airline, in first class if necessary, if your original flight is delayed 60 minutes or longer.

It’s important to emphasize that these rules generally apply to situations within the airline’s control, such as mechanical problems. But if the flight irregularity results from a “force majeure event” such as bad weather, a riot, or a work stoppage, then all bets are off. And the legacy carriers may not have agreements with their newer competitors such as JetBlue and Southwest, so that they might not re-route you on those carriers.

Even if you are flying an airline that adheres to Rule 240, its employees may be reluctant to rewrite your ticket on a competitor because of the financial implications of doing so. So it pays to print out and carry a copy of the contract of carriage and present it to the gate agent if necessary.” By George Hobica [Via msnbc.msn.com]

The Pointswizard.com Spin:
Know your rights. We did another post on this topic on April 7. 2007

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