Can you match these airline slogans to its original carrier?

(A) “We’re flying better than ever!” (1) National Airways
(B) “You’re gonna like us!” (2) Western Airlines
(C) “We have to earn our wings every day.” (3) Northwest Airlines (Northwest Orient)
(D) “If you’ve got it, flaunt it!” (4) Eastern Airlines
(E) “It’s the ONLY way to fly!” (5) Aloha Airlines
(F) “What we serve is YOU!” (6) Pacific Southwest Air (PSA)
(G) “The friendliest name in flight.” (7) America West Airlines
(H) “The world is going our way.” (8) Braniff Airways
(I) “You’ve got a lot going for you when you fly ME!” (9) Pan American Airways (PanAm)
(J) “We gotta be tough to make you smile.” (10) Trans World Airways (TWA)

(Answers at the bottom of this post)

What do all of these slogans have in common?

They belong to airlines that are now defunct.  It’s a sad but true legacy in American history.  According to Wikipedia, since the deregulation of the airline industry in the US in 1978, over 200 airlines have either merged, filed for bankruptcy or gone out of business altogether.  Warren Buffet has even been quoted as saying that the airline industry is the most difficult to manage.

There have been loud calls among politicians to re-regulate the industry, thus placing pricing caps and fare restrictions squarely in the hands of the U.S. government.  As it stand right now, it appears that the suggestion is merely a threat and there doesn’t seem to be any momentum in Congress to move in that direction.  But is re-regulation a good idea?

Some would argue that the mere fact that so many airlines have failed in the past 30+ years indicates a flaw somewhere in the business model that airlines have come to build their business on.  Others point to the low-cost carriers (namely Southwest Airlines and jetBlue Airways) as examples of how the business should be run.  Is that a fair comparison?

When you look at the legacy carriers up against the low-costs, you will see stark differences.  In the case of Southwest, it operates a single aircraft type, the Boeing 737 series.  For an airline like United Airlines, it operates various configurations of six different aircraft models: Boeing’s 747-, 757-, 767-, and 777-series aircraft, along with Airbus’ A-319 and A-320 models.  Immediately you can surmise that United’s cost structure would be significantly higher.

One could argue that United should only operate one or two aircraft types to significantly lower its costs, but is that practical?  For instance, a B-747 cannot land in such places as Jackson, WY or Orange County, CA simply because the runways aren’t long enough to handle the size of the aircraft.  And a B-757 or A-320 certainly cannot fly non-stop from San Francisco to Sydney, Australia.  It’s obvious that the larger, international carriers have larger aircraft needs than those of their low-cost counterparts.

Yet time and again, people insist on comparing these LCCs to the larger carriers and try to make the argument that legacy carriers should be as successful and run as efficiently as LCCs.  Just this example alone should be evidence enough that the comparison is flawed and unsustainable.

In the nearly 100 years of flight, businessmen and women haven’t quite yet figured out the right formula to make an international airline completely successful, both financially or strategically.  The pending merger of United and Continental will be a significant test to see if the future “world’s largest airline” can be the new gold standard of airline travel.  The recent combination of Delta and Northwest has been a decent example of what can go mostly right in an airline merger.  The U.S. Airways/America West Airlines marriage is a prime example of what can go wrong.

Only time will tell which path the NEW United Airlines will take.

Answers to the above quiz:

A-9, B-10, C-4, D-8, E-2, F-7, G-5, H-3, I-1, J-6

Posted by The Savvy Passenger | No Comments

WOW!

It’s crazy to read, I’m sure and somewhat silly to say here, but…WOW!  Let me tell you why…

First of all, apologies are in order.  I have been so negligent in blogging.  I have no acceptable excuse…I need to blog but I’ve either found other things to fill my time, picked up extra trips to work, or else I’ve just been plain lazy and that’s just not acceptable for a writer.  So to those who’ve been loyal readers, I reaffirm my resolve to be a better blogger.

Secondly, as if my life hasn’t been crazy enough, my world is changing before me.  Yesterday two amazing things happened.  To begin with, my employer announced a huge bombshell (although it was expected to happen for weeks): United Airlines is merging with Continental Airlines, creating the world’s largest air carrier.  It’s a daunting event, to be sure, but there is so much unknown, but excitement in all this that it’s tough to comprehend at the moment.

As it stands, the United Airlines name remains, but the Continental livery and branding will remain…a fitting tribute to a fantastic legacy airline.

In light of the events of the past 48 hours, I felt a strong urge to begin a support page for the employees of both airlines.  If you aren’t an employee of an airline, it’s really difficult to convey the feeling of family that employees feel towards their airline.  And history has a long legacy of airlines that have disappeared, fallen by the wayside, faded into memory.  It’s a painful thing to remember Pan American, Trans World, Piedmont, Eastern, Western, National and countless others.  But the casualties (the loyal employees and their families) are scattered to all four corners of the globe.

The Future of United Airlines

So I started a support group page to help employees from both carriers to be able to meet each other, express how they feel and try to cultivate a new family culture at the new combined airline.  For so long, I have been surrounded by great people who felt they were in a fog about their future.  The sacrifices they have made, financially and in the quality of their lives, have weighed heavily on all of us and we have all been demonized by our leaders, our passengers and the media.

Within 24 hours, almost 3,000 people on Facebook found and embraced the site.  At the time I am publishing this, there are over 4,370 people are now members, most of them employees of both carriers and the response they have expressed has been nothing less than fantastic!  To that end, I wish to share with you the letter I posted this morning, and some of the responses I have gotten from the general membership.

Letter to the Members of the United / Continental Solidarity & Support Team

Dear Group Members,

Congratulations!

In less than 30 hours since it’s inception, the United / Continental Solidarity and Support Team Group page has grown to OVER 3,500 members! WOW!

When I contemplated creating this page, I truly didn’t know what kind of response I would see here. Airline mergers, historically, have been ugly, messy and usually ended up with many casualties, most of them Front Line employees.

When I decided to create this page, I hoped that people would see the value in putting aside our fears, prejudices and concentrate on a spirit of unity, friendship and harmony. It looks like that idea is taking hold.

Both Continental and United have great people, great strengths, and great ideas. We all know that neither are perfect, thus there are things at each company we all hope to see “go away.” WE have the power to do that!

I don’t wish to come off as Pollyanna-ish with regards to our combined futures. There will be compromises that will need to be made; further sacrifices will be required of both sides. I hope that THIS place will be a haven for us all as we begin the daunting task of integration.

We will have our differences — we are human beings, after all, and as such, our primal senses shy away from change. We are all faced with these changes — the unknown can be scary, but fear leads to mistrust, doubt and anger. Let’s not let it get to us. As a combined force, we have the power to make these changes with dignity, professionalism and we can truly become the world’s BEST airlines…not just the biggest.

Again, thank you for your encouragement, your welcome attitudes and your extended friendship.

Let’s Fly (and Work) Together!

Cheers!

Excerpts from Responses of Members

  • “You did a very good thing. It is exactly what was needed by all of us. I am a Continental employee heading into 25 years.  I agree with you that most are ugly, however, I think this one will be quite different.  Both airlines have been through so much in their past histories that everybody was on edge. I look forward to working you all myself…”  Kelly C., Continental Employee

  • “…thank you for doing this! I haven’t been so optimistic about our company in I don’t know how long, well, actually never. lol. This page has been the best thing that’s happened to us in a long time… at least for UAL.  Hopefully Continental feels the same way…” Michael M., United Employee

  • “THANK YOU SO MUCH for creating the Group! …We will ROCK!! Remember that there is nothing more dreadful than the habit of doubt. Doubt separates people. It is a poison that disintegrates friendship…” Omar A., United Employee

  • “Continental has gone through some ugly mergers. Even after 27 years, I just had an “old TI” (Texas International) flight attendant give me crap about being “Old CAL.”…I do not want this mentality to fester again, especially if I want to spend the end of my flying career back home in Chicago…” Rikki R., Continental Employee

  • “…we fear things that we don’t know well, and sometimes we sabotage ourselves in believing the worst in things.  I think this is a positive change, at the right time place and with the right partner, after all we were cut from the same tree and we are finally together once again.  I encurrage both sides to see this as a good thing, true, casualties are posible, and we know that, let’s just hope there are not that much, so we can have a better future with the greatest, biggest, most prestigious Airline in the world…” Amilcar F., Continental Employee

  • “Thanks for putting this together. I retired from UA after 40 years in ’08. What I miss most is the camaraderie with my flying partners.  FA’s from both companies can & will make a difference! Good luck to all of you! I miss all of you & I’m so proud of you!” Kitty C., Retired United Employee

  • “YOU couldn’t have stated my thoughts and feelings more perfectly!!  Being a CAL F/A has been the BEST part of my Career in this Industry, but now it’s time to grow, expand, change and look forward to meeting my new brothers and sisters at UAL.  I am coming over with a fresh perspective and positive attitude that I bring with me from CAL and myself! I can truly say I am excited to start my new adventure! While I am sad to leave my past at CAL behind but, I know I will carry forth the BEST to UAL!  CAL WILL ALWAYS BE IN MY HEART AND SOUL BUT UNITED is now our future and one just needs to look up the definition of the word “UNITED”! :) )) in spirit!” Suzie D., Continental Employee

  • “As a Southwest flight attendant it really impresses and touches me to see you guys doing this! This is also how we live as an employee group and the values we share at Southwest. I am very glad to see you guys making the most of a stressful situation. You guys should really commend yourselves on this! :) I wish all of you the best of luck!”  Chris K., SOUTHWEST Employee

I hope these are helpful and inspirational to all those affected by this new era.

Read More…

Posted by The Savvy Passenger | One Comment

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