The Flight Attendant Chronicles
Saturday, November 7th, 2009As you have earlier learned, the hosts of this event recruited several Moderators of FlyerTalk to assist as Flight Attendants along the way. Not to replace the professional Flight Attendants that were in charge the full flights, but to enhance the experience of those FlyerTalkers along for the ride. Life isn’t so easy at 33,000 feet and let me explain how things can go wrong … very wrong.
Experience #1: Picking up the trash. As the low man on the totem pole, I volunteered to pick up the trash from the drink service as part of the early morning flight to Oslo. Decked out in my finest — this being a full-on Hawaiian shirt with a double lei, I did the only thing I knew and that came from watching the United Airlines flight attendants collect trash — get out a plastic bag and go down the aisles and just keep throwing the trash in the bag, some times allowing the passenger to put it in the bag and at other times putting it in myself. The first clue should have been when I asked the regular flight attendants for a bag to collect the trash with. They seemed confused and it did not seem like I was connecting with them. Finally one of them got it and rumbled through some things and came out with a large plastic bag. Cool, I’m the trash man. So, I rumble forward to my middle point — row 28 and cheerfully begin to collect the trash. I’m all over this .. please, thank you for your business, any more trash today, we do appreciate your business, etc. You might have never heard all this from a trash attendant but I’m liking it. Well, about half way towards the back, one of “my passengers” politely informs me that there might be a problem. He simply points behind me. I turn around and there is a trail of trash all down the aisle. Apparently the bag I got from the trash had a huge hole in the bottom and nearly everything I was cheerfully putting in … was coming right back out. Acting as if I always did it that way, I immediately did the 180 turn and redid all my trash pickup, this time collecting from the actual aisle rather then while in the aisle. Lesson: Always check your equipment when serving as a trash collecting flight attendant.
Experience #2: Learning to count. During the training session for being a flight attendant, the pick-up of the meal trays was covered. It was fairly simply, the rule of three. That is, each flight attendant on each side would slide three trays back into the cart as each row held a total of six trays across. Pretty easy. When my turn came to be a “Trolly Dolly” and I have to say, this honor came from some of the members of the bmi forum that I met earlier. I’ve been called some things in my life, but Trolly Dolly? Not sure why I could not have been a Cart Stud, but OK, Trolly Dolly it is. Meal service without a hitch and now comes clean up time. My fellow flight attendant and I push the cart back to aisle 28 and start toward the back collecting tray after tray after tray. It’s not easy trying to balance plastic cups that are the proverbial half empty and yet half full. Nor is it easy to keep loose trash such as foil and napkins from dropping to the aisle but I’m making a real go of it and got the hang of it in no time. Somewhere near aisle 44, a FlyerTalker distracts me with a question that I actually was able to answer with trays in hand. Such a balancing act. Anyway, after answering I resume stacking the trays. Hum. This row seems stuck, let me push a little harder. Just a little bit more. Ah, I finally got it and go to collect more trays from passengers only to hear an exclaim from the other side of the cart. It seems that during my distraction, I had lost count and yes, tried to put 10 pounds of trash in a five pound bag, in this case, five trays in where I should have only put my three trays. Remember when i wrote earlier that something seemed stuck and I had to push harder? Well, it was my fellow flight attendants three trays from her side and when I pushed harder, I sent two trays of trash flying out the other side onto the aisle. With a cool “it happens all the time” glance my way (she was just being polite I’m sure), we got those two trays quickly picked up, trash collected and was able to finish the tray collection — me, never volunteering another word the rest of the way to any passenger. So if any of you in my section of the cabin that flight was wondering why I missed their question, now you know the rest of the story, I was busy counting to myself 1 tray-2 tray-3 tray; 1 tray-2 tray-3 tray; 1 tray-2 tray-3 tray. Bottom line, I’m not available for parties, go get your own Trolley Dolly!





