No mileage amount to small to pursue?

Posted on: January 15th, 2010 by: Kiwi Flyer

CMK10 has raised a very good question – is there a missing mileage amount that is too small to dispute? Naturally opinions differ widely, so I guess it literally is a case of YMMV (your mileage may vary).

Fee to fix airline’s mistake

Posted on: November 4th, 2009 by: Kiwi Flyer

It sounds absurd, and no it isn’t April 1, but one frequent flyer program has introduced a fee to claim missing mileage. Yes that is right. If the airline fails to credit mileage then a fee is applied to get it fixed. Read about it, and the reactions, in LAN’s 1000km fine for missing mileage.

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