Mexicana is grounded

Mexicana has stopped all their flights from 28 August 2010, including their domestic subsidiaries Mexicana Link and Click (source BBC).  The airline initiated bankruptcy proceedings a few weeks ago and has been operating a reduced schedule without taking any future international bookings (but continuing to sell domestic tickets). 

The previous return to leasors of a significant proportion of their fleet, and now this grounding is not a good sign for travellers with tickets to fly on Mexicana.  The Mexicana customer help website in English has not yet been updated, but the Spanish version has some information.

Mexicana Group deeply regrets the inconvenience this will mean for their clients. We ask for your understanding, continue to make every effort to minimize inconvenience to our passengers. In the case of passengers who began a stretch of their journey with Grupo Mexico, and have scheduled to fly after the date and time indicated, please visit the websites and telephone numbers at the bottom. Priority is given to unaccompanied minors, people traveling with children under 3 years and people with special needs.
For passengers who have not started your trip, we recommend carefully explore other transportation alternatives.
The application procedure is described in refunds mexicanainforma.com (Tickets purchased in the U.S. and Canada – Tickets purchased in Mexico and elsewhere), as well as in the following Helplines:
5448-8634
5998-5998
in Mexico City

01800-837-6150
01800-801-2010
from anywhere in the Republic

1-888-882-9994
1-877-801-2010
for the United States and Canada

In other countries please contact the local office of Mexicana.