25
Nov
Actually I didn’t notice it, but it is nice of them they apologized. It would have been nicer a few Aeroplan miles for people who would have written back and said the salutation mistake caused inconvenience for them or at least a draw for them with 3 prizes.
I would have not written back as first of all I hadn’t noticed the salutation mistake and even if I had it would have not caused me any inconvenience.
Cook said,
Hm. I wonder what the address would have looked like if the customer’s legitimate name was “George, George L.” or some such. There are a LOT of things that North Amereican airlines should be apologizing for, but I don’t think this simple error is one of them.
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