Posted by Seth on November 30, 2010 under News, Trip Reports |
It was about nine months ago that the Roosevelt Island Tramway made news by stranding a group of passengers suspended high over New York City. A lot of work went in to rebuilding the service – it is essentially brand new except for the towers holding the cables – and the tram reopened today with a bit of celebration and free rides for the first three hours of operation.

Among the features added to the new service, the overhead cables are spaced wider apart to provide more stability in high winds (something that I was able to confirm on today’s rides) and each of the two cars is now independently powered. This means that the cars can operate in parallel which is especially useful should one be out of service (or for getting cool press video of the system in operation, as it was used for today).

The press conference launching the service was held on the Roosevelt Island side of the tram which makes sense. Among other things there is a lot more space over there and they’re more helped by the tram than the other way around. There were apparently speeches and such – I missed those – but I did arrive in time to hear a band, see some last bits of cake being passed out and grab a cup of bubbly from one of the two massive bottles being poured. Definitely the right attitude to take when celebrating such an event, as were the large cigars that many were puffing away on.

I originally heard that the tram was reopening “this morning” so I assumed that meant it would be operational by 11am when I showed up. Unfortunately it didn’t open until noon which meant a bit of standing around waiting, but it also meant that I was able to be on the first east-bound tram open to the general public. Some folks came west on the very first runs following the press conference in Roosevelt Island so I wasn’t the first to ride it, but pretty close.

It was quite interesting seeing all the employees getting back into the habit after the 9 months that the tram was out of service. Clearly they were happy to be back and their attitude showed it well. On the first of my two rides I happened to be standing next to a woman who was explaining the details of the rescue when the tram broke; it was clear from her knowledge that she was involved in the operations and the rescue portion of that event. Quite an interesting perspective to hear. I’ve got most of that conversation on the audio track of the original video but I’ve sped up the version on display because the run is just over 4 minutes each way and that can be pretty boring.
There were also a bunch of kids riding along. The awe with which they experienced the ride – both in their eyes and in their words – was quite fun to watch. That I was experiencing many of the same feelings somewhat more quietly didn’t hurt the situation either.

Oh, and that segment between the eastern-most tower and the Roosevelt Island terminal is pretty steep. Hang on for a great ride!
Posted by Seth on November 30, 2010 under Trip Reports |
Most roads end eventually but there are few that do so in such a dramatic fashion as the Ingram Trail outside Yellowknife, Canada.

Sure, there is Mile Marker 0 on US 1 down in Key West and that’s certainly entertaining, but you’re still in the middle of town there and not particularly at the end of the world. When NWT Route 4 ends, about 70 kilometers northeast of town, calling it dramatic would be an understatement.
The road comes to a rather abrupt end at the edge of the water with views like this one.
Looking back on the road you see the beauty of the sun, low on the horizon.
And just a few steps away is the frozen lake, strong enough at this point for walking and, in a few weeks as the freeze sets in further, strong enough for the large tractor-trailers to drive on. This is the launching point of the ice road that feeds the diamond mines and which starred in season one of Ice Road Truckers.
The landscape is desolate but also beautiful. It is somewhat amazing how small you can feel standing in the middle of nowhere and still absolutely love the feeling.

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Posted by Seth on November 29, 2010 under Trip Reports |
When the weather is a balmy -20°C outside and you’re riding through the woods outside Yellowknife, Canada with your head hanging out the window and not feeling the cold at all there must be a good reason for it. In my case that reason was the Northern Lights, or Aurora Borealis.
The natural light show is one of the few things I would consider a “bucket list” event and I don’t really have such a list. I’d seen the photos before and in the days leading up to this trip I was looking at them again more often. The photos are amazing – and I definitely made a few of my own – but seeing the spectacle live is other-worldly and truly the only way to actually have the experience.
In our case the sighting was not without some troubles. We were originally scheduled to visit Aurora Village for a viewing party on the first night of our trip. When we arrived in Yellowknife my friend who we were meeting informed us that the weather forecast was quite unfavorable so we were not going to see the Aurora that night. Night number two actually had worse weather than night one; it was snowing rather than just being overcast. Alas, our reservations were not particularly flexible to begin with and after managing one change we were stuck with what we had. No Aurora on night two either, though we did spend 3 hours out in the cold with about 30 Japanese tourists.
Our friends were scheduled to leave on our third day in town. They made it to the airport only to discover that the flight to Edmonton was oversold. They took the bump in exchange for some VDB credits and another night in town. Maybe – just maybe – that was something of a sign: the airline needed them to stay in town.
Drinks and dinner and drinks and some live music later, we were staring down 10pm and headed outside for a weather report. Stars. We saw stars in the sky. Clear skies finally! We quickly suited up, adding a few extra layers for the outdoor adventure, and piled into the rental car, heading north towards Vee Lake, about 20 minutes from town and just a few miles from Aurora Village. As we cleared the town’s light pollution we were looking out the windows hopefully. Our wishes were granted. The Aurora was there!
A few close calls on the road (driving while watching the Aurora is NOT recommended) and a few minutes later we were standing out on the frozen surface of Vee Lake, staring up at one of the most amazing natural displays I’ve ever seen.
The Aurora is dynamic, constantly shifting in colors and shapes at the particles striking the atmosphere are moving. One minute there would be a broad green stripe clear across the night sky and a few minutes later the stripe had faded, with smaller strokes closer to the horizon popping up. The main color – green – was more visible at some times than others. Occasionally the Aurora looked more pale or white. And, with the help of our cameras we were able to see the reddish fringes on the edge of the Aurora.
I spent most of the time out on the ice with one or both gloves off, fiddling with my camera gear. Strangely, my fingers never got particularly cold. Adrenaline is a strange drug.
It is also worth noting that the Aurora actually makes it harder to spot some constellations in the sky. Maybe it was just the distractions of the awesomeness that was the Aurora or it was the extra light that made finding some darker stars a bit harder. Still, Orion, 7 Sisters, Big Dipper and The North Star are all pretty easily recognizable in the above photos (not all constellations in all photos). That was another fun bit of the sighting time.
If you happen to be in Yellowknife for an Aurora viewing and you’ve got a rental car at your disposal I’d skip the Aurora Village and just head to Vee Lake on your own. It is essentially the same view and a heck of a lot cheaper. Sure, no heated pods to sit in but they weren’t all that warm to begin with. And you can pack a thermos of coffee or hot cocoa for a lot less than $125/person. Plus, you can leave when you’re ready. Definitely an easy trip to do on your own. Maybe drive out to the lake once in daylight to familiarize yourself with the route, but it is pretty easy. And completely worth it.
Aurora Village, with no Aurora:
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Posted by Seth on November 29, 2010 under Trip Reports |

One thing the Yellowknife region is not short on is park lands. Despite being the center of a mining and industrial region there are more lakes than can be counted and a massive amount of park lands surrounding town. Fortunately for tourists the Ingram Trail, a/k/a NWT Route 4, provides access to many of these facilities.
The trail leads north-east from Yellowknife for about 70 kilometers and all along the way are public park facilities that provide entertainment year-round. In the summer there are boat launches and campgrounds. In the winter the lakes freeze over to form cross-country skiing or snowmobile tracks and the rivers mostly freeze up as well.
Fortunately for us on this trip, however, the -15–20°C weather was still early in the season. The falls may solidify fully later in the winter but it was not yet sufficient to actually freeze Cameron Falls completely. There was plenty of ice on and around the falls, but the water was still running and visible, making for a beautiful scene.
Getting to the falls involved a 25 minute hike through snow-covered hills and amongst some rather amazing scenery. Birch and conifers lined the well marked path – mostly just earthen but raised boardwalks in some areas – and their ice-covered branches sparkled in the low sun barely peeking over the top of the hills.
About 15 minutes into the hike the sounds of the running water coming from through the trees spurred us on and we were very soon upon a clearing at the top of a hill overlooking the falls.
From here we continued on the path, walking a bit upstream from the main falls as well as descending down the hill until we found ourselves on the banks of the river. Keeping an eye out for what was land and what was an ice shelf was particularly important at this point as it was obvious the ice was not particularly solid across the river. Still, getting up close to the falls meant some phenomenal views of the different sections and their various states of freezing over.
The trail also showcased some local wildlife. Despite the cold there were still a few animals out enjoying the brisk early winter weather. As an added bonus they were not particularly intimidated by humans nearby.
The hike served a dual purpose on this chilly afternoon. We were all quite toasty by the time we made it back to the car and headed out for the next adventure. Maybe it was the five layers of clothing that really solved that problem, but the moving around definitely contributed.

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Posted by Seth on November 25, 2010 under Trip Reports |
It turns out that I really prefer travelling on the holiday rather than the day before. The roads and the airport were quiet this morning and the plane is only a third full, meaning we started boarding 15 minutes late and still pushed back early. No complaints there at all.
Today is my first trip ever (or at least in a long time, but I’m pretty sure ever) on Air Canada: Newark – Calgary – Yellowknife. The first flight is 4:18 on an Embraer E190. I’m a huge fan of the aircraft type – generally quite comfortable – but the only food in coach is BoB, so I decided to raid the lounges in the airport for breakfast supplies instead.
Due to some rather poor planning on my part I needed to stop by the Continental Presidents Club in Newark as well as the United Airlines Red Carpet Club. They’re in different security areas in the A terminal which means I got to clear security twice today. At least no Nude-o-Scopes in service in these terminals yet. On the plus side, it slowed me down enough that I got to se the awesome sunrise rather than already being holed up in a lounge.
It also means I got to pick up my favorite breakfast supplies from both clubs rather than having to choose. A lot of folks are pretty die-hard about whether they like the snack options at one lounge or the other better. For me, however, a solid airport breakfast is a combination from the two: yogurt from the RCC and a granola bar (or three) from the PClub. Yummeh!

I suppose now is as good a time as any to offer up a brief review of the Air Canada product, at least first impressions. When the plane is only a third full it is easy to feel like it is incredibly comfortable. Plenty of room for bags, easy boarding and plenty of space on board as well. I think it would be the same even if the plane was full based on my experience on other E190s though overhead space would be a bit harder, particularly with all the heavy coats headed north this morning. Even with the light load, however, the crew was pretty phenomenal. A flight attendant passed through the aisle every 20-30 minutes offering water throughout the flight; a nice touch.
The IFE system – enRoute – is pretty slick. A roughly 10 inch touch screen in the seat back offering movies, TV, music and games on demand is always a good thing. Sadly, the map feature was not working this morning but the other stuff seems to be pretty solid. The XM music appears to be a recorded loop, not the live feed but there are also about 100 CDs available to choose from. The movie selection was pretty current (Salt and Inception were both options on this morning’s flight) and there are a few older films on offer as well. The Classics were a bit older than I was hoping for but a solid representation of the era. A few dozen TV episodes available, too. Truly, if you cannot find something to pass an hour or two of the flight on the AVOD system you’re probably doing it wrong.
Finally, the seats. They’re pretty nice. My only (small) complaint is the lack of an adjustable headrest on the seats.When I’m sitting upright the bottom of the headrest is in my shoulder blades rather than supporting my head and neck. But I don’t sit up all that often so not the end of the world.
Overall a rather comfortable way to fly. I’m now pretty confident that I’ll be quite comfortable on my trip to Munich and Salzburg with Air Canada in January.
Posted by Seth on November 23, 2010 under News, Screening Management SOP, Trip Reports, TSA |
Part of me says that I should have seen this all coming. The TSA has been pretty good about demonstrating just how incompetent they are and their latest moves really are just a continuation of that trend. Still, I’ve found myself so completely dumbfounded over the past 3 weeks that I’ve not been able to form a coherent set of thoughts about just what specifically I find so objectionable. As National Opt-Out Day approaches tomorrow, however, I’m going to try.
It was about 50 weeks ago that I posted what I thought was a relatively tame post here on this blog: The TSA makes another stupid move. Just another example of the TSA being stupid, right? Actually, this one was worse then most. The story got some legs and before I knew it there were congressional hearings where I was excoriated as part of the problem (“Rest assured that we will hold the department to account”) while the Acting Director of the TSA sat there, smiled, declined to actually answer any of the questions posed and then went back to running the circus that is the TSA. Congress promised changes but no oversight of the agency materialized.
Fast forward 11 months and we’re dealing now with outrage and near revolt on the part of the passengers in many camps. The Director of the TSA has made statements effectively blaming us, the passengers, for causing the problems and reminding everyone that if they are delayed at security and miss their flight on Wednesday it is because other passengers have decided that being strip-searched was simply too much, not because the searches are happening.

I hear people say “Well, as long as it makes us safer,” as a justification for the searches. They do not. These searches are not based on any actionable intelligence report. They are based on random reactions to previous events and to extensive lobbying on the part of former DHS employees to score huge contracts to sell the strip-search machines.
I hear people suggest that doing it “Israel-style” will make us safer. Probably not, and even if it would our society is not willing to accept the costs – time or dollar – to go there. And we shouldn’t. The threats and the infrastructure being secured are very different.
Some airports (Orlando and Colorado Springs are the two most recent to suggest such) want the TSA out and replaced with private screeners. Sadly, however, the screening policies are still set by the TSA and ultimately it is these policies that cause the problems. Having transited security at SFO several times in the past couple years I can safely say that the private contractors performing the unreasonably invasive searches are no better than anyone else performing the same.
When I can walk through the checkpoint and see a document out in plain view labeled “Unpredictable Screening Checklist” complete with the details on what types of events are considered “unpredictable” and how often each TSO is expected to perform such there is something VERY wrong with the SOP. When I explain to the folks running the checkpoint that they probably shouldn’t have those documents in plain view they generally shrug and move them somewhere else that is still in plain view of the passengers.
Lots of people suggesting lots of things, except the obvious solution: hold the TSA accountable. Elected officials are only just now starting to consider suggesting that the TSA isn’t perfect. Doing so when it was not clear that the public was opposed to the TSA was political suicide as their opponents would campaign against them on that front. But now that there is some political cover – hard for their not to be as the TSA is groping passengers, adult and child alike – the politicians are finally starting to speak up. Not enough, yet, but the movement is afoot.
Here’s hoping the uproar continues. Here’s hoping that passengers see the TSA for what they really are. Here’s hoping that our country can finally choose to not live in fear. These will be my thoughts as I travel this week, knowing that I have the right to not be strip-searched just to get on an airplane.
I will fly proud, not afraid. I will not let anyone terrorize me, including my own government.
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Posted by Seth on November 22, 2010 under Trip Reports |
We were supposed to be, but that’s just not happening. Well, first we were going to be in India but those plans got derailed so then we decided to visit North Africa. A great way to ring in the Christmas and New Year times, right? We’ll spend a few nights in Morocco – an easy way to acclimate to Africa – before heading over to Oran and Algiers. Flights were rather readily available on points and the intra-Africa flights were reasonably priced and fun new airlines to experience. So what happened?
The simple answer is that we actually did some research.
It started off well enough, with bits like this:
Nestled between the Mediterranean and the steep, forested hills that form its backdrop, Algiers is a city whose rich history can be seen in its architecture, from its Moorish mosques, Ottoman-style palaces and the Kasbah, a designated UNESCO World Heritage site, to its Berber fortifications, French colonial houses and modern boulevards.
But then we discovered other gems, like this one:
Having recently emerged from a civil war, intra-Algerian violence is far from finished, and this social and political instability is a threat only magnified for tourists as a result of Algerian Islamic hardliner attacks on Western visitors. Further, women must dress and behave with oppressive religious constrictions in mind when touring most of the country.
Still, a visit is manageable, so long as one stays in safe neighborhoods, well-known hotels, and indoors come nighttime. Also, keep drinking activity confined to the hotel bar and do not inadvertently offend anyone by discussing politics. Try to avoid public transportation and narrow streets. The old city and French city boroughs are not all that safe, but the beachfront is generally alright.
Hmmm…we cannot do most of the thing that we’d normally do during a vacation, like go out or ride public transportation or get lost wandering among the random alleys and passageways in town. That sounds a bit like a deal-breaker to me. Still, we were not completely dissuaded. Indeed, we next went to my favorite bookstore in the world, Idlewild, and started looking for some print references. Maybe a guide book or two would make it seem reasonable.
Nothing. Not a single book on the shelves related to Algeria. This place is a mecca of travel literature and guides and they had nothing. Not a good sign. But they could get a book for us. The Bradt guide to Algeria was available from their distributor and could be in the next afternoon. OK, make it happen.
As I thumbed through the book, checking out various suggested itineraries and some of the “peak” attractions I came across a rather disconcerting passage. Sure, the book starts with the typical notation that the petty theft issues are no worse in Algiers than in other major cities. So long as you do not demonstrate any wealth and you keep your head down you’ll probably be OK. And then there’s the awesome line, “I was warned out of the Casbah by youths who stated that a local gang was planning to come and steal my camera.”
When that’s the sort of welcome you get that’s about where I draw the line. I suppose it is a good sign that some of the youths warned him, but I’m not so sure that’s enough to make it a safe destination.
I’m willing to experience a lot of different things. I walked through Stabroek Market in Georgetown, Guyana and even got mugged in Togo (though I did take my money back from the schmuck) and I survived both of those just fine. I’m sure we’d survive in Algeria, too. But that’s just not the type of vacation that makes for a relaxing and pleasant New Years experience. Hopefully another day.
Instead we’ll be in Tunis and Carthage, enjoying all that Tunisia has to offer.
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Posted by Seth on November 19, 2010 under News, points |
Lots of folks love the Starwood Preferred Guest program, even if they never set foot in one of the associated hotels. The points are quite valuable when transferred to airline programs as well. And if you’re looking for a “stretch” hotel stay in a more expensive part of the world the value there is pretty good, too.
One of the other benefits that the program used to offer was relatively free transfer of points between members of the same household. If you had the same address such transfers were free. Needless to say, this flexibility was also quite easy to abuse. But not any more.
As of this past Monday the program has initiated a new internal transfers auditing group that will investigate such transfer requests to ensure that they are legitimate. In other words, folks who used to sell or barter the points are much less likely to be able to do so successfully going forward.
It is hard to be too upset with them for simply enforcing the rules as they are written, though I’m sure folks will try. Just another loophole in the system closed up.
Posted by Seth on November 18, 2010 under News |
And, believe it or not, it does not involve cleaning out toilets.
Every now and then I find myself browsing through job opening in the airline industry. I keep thinking that I’d be willing to take one – and the associated travel benefits – in exchange for longer hours and less pay than I have right now. OK, maybe not, But reading through the help wanted ads is often educational.
This week’s scan of the listings was particularly entertaining as I cam across a posting that is, perhaps, the worst job to have. At its core, the goal is to find more ways to screw your customers. I’m not sure how I’d be able to handle an assignment like that. Here’s part of the listing:
Manager, Unbundling & Fees
Job Description
DUTIES
- Utilize all available data and resources to develop and publish regularly scheduled reporting to upper management tracking the KPIs of individual fees or unbundled products and services as well as success towards meeting strategic goals
- Develop and maintain accurate forecasts of future performance on an individual line item basis
- Recognize, recommend and follow through on opportunities for new or expanded revenues or decreased costs via the creation or modification of fees and unbundling
- Develop and maintain a process for the revenue management of seat and bag inventory considering factors such as preferred seat location, aircraft type, origin and destination of flight, time of year, load factor etc and be able to implement, monitor and report on the affects of this process in maximizing seat revenue per passenger
- Promote the expansion of non-ticket revenue through short, medium and enterprise level project assignments
So, can you name the airline currently hiring for this one (without clicking the link)?
Oh, and if you are interested in more information or applying, here’s the rest of the listing.
Posted by Seth on November 18, 2010 under frequent flyer, News, points |
Earlier this week saw two announcements regarding growing alliances in the airline world. Russian carrier S7 joined the OneWorld alliance while JetBlue added another interline partner, Emirates.
The S7/OneWorld deal adds 55 destinations and 9 countries to the OneWorld route map, nearly tripling the alliance’s coverage in Russia, Central Asia and Eastern Europe. That’s a big chunk of the world that is now open to OneWorld partners. Additionally, frequent flyer reciprocity – including EQMs – is now in place for travel on S7 and credit to other OneWorld partners.
The Emirates/JetBlue deal continues the efforts of JetBlue to grow their airline partner portfolio for interline connections. The deal covers only ticketing and baggage check-through for now. Discussions about frequent flyer reciprocity are ongoing, as is the potential for ticketing through JetBlue channels; currently the interline itineraries are only available via emirates.com or other 3rd party booking engines. Emirates is the 6th interline airline partner for JetBlue, joining South African, El Al, Lufthansa, American Airlines and Aer Lingus.
In both cases it is nice to see partnerships grow. Ultimately that’s better for customers in just about every case.
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Posted by Seth on November 17, 2010 under frequent flyer, News, points |
Back when American Airlines and JetBlue announced their interline agreement for passengers transiting New York City’s JFK and Boston’s Logan airports there was also a quiet murmur about frequent flyer point reciprocity as part of the deal. No details were available then but it was clear that the AA/JetBlue deal would be the first for JetBlue’s TrueBlue program where reciprocity existed with another airline. The two carriers have announced some of the details of their partnership today and it looks like good news for customers on either carrier.
The most significant point in the partnership is that earning is possible even if the flight in question is not part of an interline ticket. This means that folks collecting points in the AAdvantage program but who choose to fly JetBlue on one of the covered routes (see below) can credit the points from those flight to AAdvantage without needing the onward international travel on AA. Similarly, passengers flying international routes on American Airlines out of JFK or Boston can credit those flights to TrueBlue even if there is no JetBlue segment on the itinerary.
All revenue fare classes on JetBlue flights will credit at 100% of miles flown. Particularly for the cheaper JetBlue flights this has tremendous potential. I recently booked a seat on the DCA-BOS route as part of a $7 route inaugural sale. If I credit to JetBlue’s TrueBlue program I get 42 points. Crediting to AA should realize about 400 miles on my AAdvantage account, about 10x the value using the conservative penny/point method of valuing the points. Of course, this cuts both ways, with higher JetBlue fares benefitting a TrueBlue account more than an AAdvantage account in many cases. And it is still only valid on the named routes that the two carriers have specified.
For folks collecting TrueBlue points for international flights on American, the earning rates will be fixed based on distance traveled, not variable based on fare paid. The earning will be 1 TrueBlue point for each 2.5 miles flown. A flight from JFK to London’s Heathrow will earn about 1,380 points, for example. There will also be bonus points added for travel in business class (25%) or first class (50%) on AA metal. More details about the TrueBlue earnings will be released through their marketing channels on Thursday, November 18th.
It is hard to say whether the JetBlue earning rates on AA metal are compelling without a bit more digging through the numbers. It certainly is better for a customer with low flight volumes to credit to JetBlue than to American for the sake of having the potential to redeem more often or more easily given the lower starting point for awards and the lack of blackout dates or inventory restrictions in the TrueBlue program. For folks who fly enough to collect points in multiple programs with some volume the issue is not as clear.
I’ve been told by the folks at JetBlue that this is just the tip of the iceberg in terms of points accrual with interline partners. More are expected to come online in the months ahead.
The routes covered on the AAdvantage earning side are:
Boston to:
- Baltimore (BWI)
- Buffalo, N.Y. (BUF)
- Charlotte, N.C. (CLT)
- Denver (DEN)
- Fort Myers, Fla. (RSW)
- Jacksonville, Fla. (JAX)
- New Orleans (MSY)
- Newark, N.J. (EWR)
- Orlando, Fla. (MCO)
- Phoenix (PHX)
- Pittsburgh (PIT)
- Washington – Dulles (IAD)
- West Palm Beach, Fla. (PBI)
- Raleigh-Durham, N.C. (RDU)
- Richmond, Va. (RIC)
- San Francisco (SFO)
- Washington – Reagan (DCA)
JFK to:
- Burlington, Vt. (BTV)
- Buffalo, N.Y. (BUF)
- Denver (DEN)
- Fort Myers, Fla. (RSW)
- Houston – Hobby (HOU)
- Jacksonville, Fla. (JAX)
- New Orleans (MSY)
- Nantucket, Mass. (ACK)
- Phoenix (PHX)
- Portland, Maine (PWM)
- Portland, Ore. (PDX)
- Richmond, Va. (RIC)
- Rochester, N.Y. (ROC)
- Salt Lake City (SLC)
- Sarasota, Fla. (SRQ)
- Syracuse, N.Y. (SYR)
- Washington – Dulles (IAD)
- West Palm Beach, Fla. (PBI)
The routes covered on the TrueBlue earning side are:
BOS to:
- UK – Heathrow (LHR
- Paris, France (CDG)
JFK to:
- Barcelona, Spain (BCN)
- Brussels, Belgium (BRU)
- Budapest, Hungary (BUD)
- Buenos Aires – Argentina (EZE)
- London, UK – Heathrow (LHR)
- Madrid, Spain (MAD)
- Manchester, UK (MAN)
- Milan, Italy (MXP)
- Paris, France (CDG)
- Rio de Janeiro, Brazil (GIG)
- Rome, Italy (FCO)
- Sao Paulo – Brazil (GRU)
- Tokyo, Japan – Haneda (HND)
- Tokyo, Japan – Narita (NRT)
- Zurich, Switzerland (ZRH)
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