Posted by Seth on May 1, 2012 under News | 
Believe it or not, Boeing has agreed to purchase a handful of Airbus A340-600 aircraft. Even more surprising? This actually isn’t a particularly uncommon move in general, though it is less common in the aviation world. The story comes out of China, where China Eastern has indicated that they are going to purchase 20 Boeing 777 aircraft. At the same time, Boeing will purchase five A346s that China Eastern is currently operating, allowing the carrier to shift their operations to the Boeing aircraft.
So, is this really all that shocking? Actually not. It isn’t particularly uncommon for one vendor to buy out the legacy equipment of another vendor to close a deal. I used to be involved in such negotiations on a somewhat frequent basis. Whether the legacy gear is scrapped or re-sold varies from vendor to vendor and industry to industry, but the general premise is pretty sound.
So, yes, the headline makes for very entertaining reading, but the actual news behind it isn’t all that crazy.
Posted by Seth on April 25, 2012 under Flying, News |
Lufthansa has officially taken delivery of the first Boeing 747-8i passenger aircraft today, marking another milestone in the aviation industry. The plane will remain in Washington until May 1, at which time there will be a celebratory event as it departs to Frankfurt, with an arrival party in Germany on May 2. Look for the aircraft to enter commercial service shortly thereafter.
Image courtesy of Boeing
Posted by Seth on March 28, 2012 under News |
Boeing has resumed deliveries of Boeing 787 Dreamliners this week; Japanese carrier JAL received two of the planes over the weekend. This adds a second airline to the operators list for the type and also introduces the first aircraft with the GE engine type versus the Rolls Royce engines on the ANA planes.
JAL will be using the planes on their Tokyo – Boston route, skipping over an extended period of domestic proving/training runs and getting the plane directly in to long-haul service. And, much like ANA, the carrier is going with a spacious 2-4-2 configuration in coach:
Business class looks pretty nice, too:
Oh, and the toilets up front are a special model developed by TOTO and which include a warm water wash feature.
Six additional routes are planned for the aircraft over the coming year as additional deliveries are made. This includes two destinations new to JAL, San Diego and Helsinki.
Great news that the planes are being delivered again. The backlog at this point is pretty significant and it seemed that the company was starting to run out of storage space at the factory when I was there a couple weeks back. It also means that the other carriers with pending deliveries can start to better plan for receiving those aircraft in the coming months.
A bit more coverage of the delivery ceremony for the JAL 787s can be found from Airline Reporter here.
Photos courtesy of JAL
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Posted by Seth on March 20, 2012 under Dining, Flying, Mileage Run, Review, Trip Reports |
Yeah, I wish that all my flights were in the pointy end of the plane, but that just isn’t feasible on my budget. And so, once again, I headed off across the Atlantic Ocean in coach, hoping that I wouldn’t be too annoyed. This time it was Air Canada, from Brussels to Montreal. I’ve flown Air Canada a few times long-haul recently and been rather pleased with the experience so this was mostly a case of hoping they lived up to their previous performances. They did.
The Seat
I never did manage to request a seat in advance for this flight thanks to it being ticketed as a code-share and the phone agents not feeling particularly creative. Still, when I went to check in I found myself assigned seat 18H, a non-reclining exit row aisle seat. Yeah, I prefer the window, but I’ll take the exit row without any complaints. The pitch is tremendous and the center seat area there is actually the galley so fewer people (though the galley part can be disruptive on a night flight).
Upon boarding I started chatting with a few other folks who were also on the same mileage run I was on and one was actually assigned the exit window that did recline and he was looking to swap to my side of the plane to be near his family. No problem at all. Without too much fuss I was in one of the best coach seats available.
One interesting thing about the over-wing exit seats for Air Canada’s 767-300s is that they don’t have an armrest on the exit side. That was definitely a bit strange, though it ends up making the seat feel wider than it actually is, which is mostly a good thing.
The seat cushion didn’t feel quite as soft as I remember of those from the non-exit seats, but it wasn’t particularly bad. I did find that the exit row was VERY cold, even with my thick travel socks on. I actually ended up wedging a blanket between my shoulder and the wall to insulate myself from the chill.
Food & Beverage
The flight, scheduled for 7:30 in the air, included three distinct meal/beverage services. The first was a lunch, served hot, where I chose the chicken over the pasta option. The ginger chicken was pretty good, most notably for actually having the taste and texture of chicken, more than I can say for the last time I ordered chicken in coach (Thanks, United Airlines!). It wasn’t anything special, but it was actually what I was expecting, so that was nice.
As an added bonus, drinks are free, even in coach. That’s not to say the wine I had with lunch was any good, just that it was free. My seatmate and I shared a laugh over that fact (he agreed that free was the only redeeming quality of the wine). Also, the flight attendants were offering up the whole can of soda when ordered; I generally have no trouble requesting such if I want it but it was nice to see them being proactive on that front. Also, the meal tray comes with a small bottle of water, in addition to the drink cart, so hydration is not a problem at all.
The second service was beverages plus a snack which was actually just a bag of pretzels. Not particularly filling, but they are pretty good pretzels, with a buttery flavor to them that I quite enjoy.
The third service was a hot snack, presented as the option between a beef or tomato wrap. I went with beef and was presented a box that mostly elicited memories of McDonald’s Apple Pies from many years ago.
It was most certainly hot, and it seemed to have flavors of all the things on the ingredients list at one point or another – mostly beef and veggies – but it was also somewhat difficult to eat without making a complete mess. The filling of the wrap was incredibly hot and reasonably gooey (the corn flour, I’m betting), and biting in on one side meant it would ooze from the other. Not the worst thing I’ve ever had on a plane, but a bit of a let down after the first meal. Then again, I’m not Canadian so maybe I’m missing something there.
In-flight Entertainment
When it comes to IFE systems, the options for coach customers are getting better and better. And Air Canada has one of the better products I’ve seen in that regard. It offers large screens, a good selection of movie, TV and audio titles and one of my favorite moving map interfaces. If none of that suits your fancy there is also USB power at every seat and 110V power in every row, one outlet per 2 seat group and 2 outlets per 3 seat group. The touch-screen interface can be a bit pokey at times in terms of performance and the commercials before the shows are annoying, but both of those are outweighed but the quality of the rest of the product.
Lounge/Ground Services
I had done online check-in the night before but didn’t have a printer so no boarding pass. I decided to get one from an agent rather than the kiosk so I could take care of the passport check formalities as well. Plus I figured with the elite line it should move pretty quickly. I should never underestimate the ability of the more frequent travelers to make for a slow experience. It didn’t help that the agents working that line were also handling calls from the transfers desk and a myriad of other tasks while also trying to check customers in, but it did seem that they were somewhat understaffed.
Air Canada makes use of the Brussels Airlines lounge in the Brussels airport. This makes sense as they are a Star Alliance partner so I cannot really hold that against the carrier. But the lounge is not particularly impressive. It is small for the number of flights and passengers heading to the USA every morning, meaning finding a seat can be a challenge. We managed to find a few in the business center which was empty thanks to the computers being out of service. The snack options in the lounge were OK, with pastries and cereals available, though the pastries weren’t particularly tasty. The croissants I had from the grocery store out in the terminal were much better, even if I did actually pay for them. On the plus side, there is self-serve booze, including Leffe beers. A Leffe Brune and pain au chocolate make for a pretty decent breakfast.
Much like my last experience in Air Canada’s long-haul coach cabin, this one was quite pleasant overall. I managed to sneak in a nap after the first meal and generally was ready to hit the ground running upon arrival in Montreal. At this point I’d say that the Air Canada option is the best coach cabin across between North America and Europe, certainly in Star Alliance and arguably against the others, too. I’m not as huge a fan of the AC business class service as some others are, but if you’re slumming it in coach, the connections via Canada are looking pretty nice these days.
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Tags: Air Canada, Belgium, Boeing, BRU2012, Brussels, Dining, Flying, IFE, in flight, Mileage Run, Photos, review, Trip Report
Posted by Seth on March 19, 2012 under Dining, Flying, Mileage Run, Review, Trip Reports |
I never actually bought the ticket from Newark to Brussels. I didn’t even buy a ticket from United Airlines. And yet, on a Friday afternoon, I found myself sitting in the lounge at Newark airport, watching basketball on TV and waiting for my flight to Belgium in the new business class seats that United has on their Boeing 777-200 airplanes.
I originally purchased a flight on Air Canada, connecting in Montreal. I was going to spend the day out sight-seeing prior to my onward journey across the Atlantic. That plan came screeching to a halt when I woke up to an email alert from AC that my flight was cancelled. Oh well. I made use of their excellent online rebooking engine and scheduled myself out of Newark instead. When I got to the airport the agents were chatting about the flights being overbooked and I offered up that I’d be happy to take the non-stop flight on United, if they wanted to free up a seat. Much to my surprise – and great pleasure – they agreed.
Once I had the ticket pushed over to United I was able to apply an upgrade voucher and so it was that I found myself in seat 10K, a rear-facing window, for the hop across the pond.
The Seat
This was my first experience in the new United configuration and my first time flying facing backwards since the party seats on Southwest 737s so it was a good opportunity to try something different. The flying backwards part didn’t bother me at all. I honestly don’t think I noticed, other than while trying to look out the window (not particularly easy from this seat as there is no window aligned with where you are when upright) and during takeoff/landing. From that perspective I’ve got no issues with the United product. There are a couple areas where I do, however.
The width of the seat is pretty tight. The 2-4-2 layout across in business class means that they necessarily have to make the seats narrower to fit that many in. I’d read the specs and understood that, by the measuring tape, they aren’t too cramped, but actually sitting in one it felt like I was. When upright I felt that I was pressed into the side wall of the airplane, with my shoulder resting against it. When in the sleep position the seat was slightly wider thanks to the armrest moving out of the way, but it wasn’t fantastic.
I was somewhat surprised to find that the foot well when fully reclined was a tight fit. It makes sense, I suppose, as when the seats meet each other in the adjacent rows the feet sections can be split between the two sides, reducing the pitch a few inches while still keeping the overall length high. But at the bulkheads, where there is no need to save those 6 inches, the foot wells are still half size, unlike other carriers with a similar product. Probably a few dollars saved on the engineering and manufacturing side there, but a definite loss on the comfort side.
Finally, there is virtually zero storage space available at the seat. The photo below shows my Kindle resting in basically the only place it could. And it was too big to fully fit there. I certainly wouldn’t leave it there longer than a few minutes here or there. Not so great for passengers.
Food & Beverage
Like most business class products, the meal was a multi-course affair. A number of carriers have been stepping things up on the meal service lately (I was quite pleasantly surprised with the Lufthansa meal EWR-FRA a few months ago) and the new United has the advantage of owning the their own catering company with operations in Newark so I was looking forward to trying the meal. The flight attendants took orders by asking for first and second choices, the legacy United approach where they reconcile things in the galley and prioritize by status. In this case it probably worked in my favor as I was one of the last to order, but I don’t know that anyone actually didn’t get their first choice; the cabin was only booked 33/40 so there was some wiggle room.
Like always, dinner started with a beverage and nuts in a warmed ramekin. I don’t get the obsession with this part of the service, other than that some people really love salt. Beyond that, it is really a strange thing to me, I picked out a few nuts and waited for the real meal to begin.
The first course was a salmon appetizer along with a salad. Both were fine, but nothing particularly special. I was definitely missing the Continental version of the appetizers with a few more choices and larger servings offered, especially on the salad.
For my main course I had the Beef Short Ribs. The flavor was actually quite nice, though the meet a tad over-cooked. More sauce would have been useful for helping out with the fact that the meat was a bit dry but no real complaints there. The portion size on the beef seemed quite reasonable as well. The bread basket options were basically white or wheat. No pretzel roll nor garlic bread on offer. Most unfortunate.
Finally, for dessert, the offering was a cheese cart and ice cream. This is a course that I look forward to on most flights. I was rather disappointed. One of the two cheese options (a Manchengo, if I had to guess, and I do because no one knew what they were) was OK. The second cheese was some sort of sun-dried tomato flavored goat cheese-ish spread that seemed more like an Alouette container in the store than good cheese. I like both, but one is for pre-dinner snacks and the other is for dessert with a drink before sleep. This was the wrong one. And the ice cream is just a scoop of ice cream, not a sundae. That was most disappointing. Oh, and seedless grapes, which I like for the convenience, but the flavor of which wasn’t as good. At least the flight attendant was able to find the after-dinner drink I ordered, after initially claiming they don’t stock Grand Marnier on the flights.
Also of note, my seatmate ordered the express meal service. I think he finished no more than 10 minutes earlier than I did. Not that his wasn’t fast but the regular meal service on this particular night was also quite quick, without feeling rushed. I was done well before we cleared Gander, meaning 4+ hours to sleep.
In-flight Entertainment
I was mostly sleeping during the flight so I didn’t play around with the IFE system too much, but I did like what I saw. The screens are large and the movie selection was reasonable. My seatmate watched The Adventures of Tin Tin which meant that I also watched it, though I did so without the audio track. I actually think I came out ahead in that regard, though the animation was pretty good. I’d place the IFE towards the top in terms of relative rankings, though that is also generally pretty low on my priority list. Give me a decent moving map and a plug for my laptop and I’ll stay entertained for hours.
Lounge/Ground Services
The lounge in Newark is nothing special. Never has been. I like the views, but otherwise just somewhere to sit before the flight. I actually got bored and left early to go walk the terminal before my flight. Not bad, just not particularly good. At least I had a couple packs of carrots to up my vitamin intake for the day.
One thing that I’ve always loved about flying Business Class on Continental was the arrivals service they offer. You get access to a shower or day room at most destinations if you’re flying up front. I inquired about this at the lounge (twice, because the first agent was a bit unconvincing) and was told, as usual, to ask at the gate and then again upon arrival in Brussels, but that the facility was the Sheraton hotel (they were reading this out of the DRS screen). I asked at the gate and the lead agent made a call to operations who confirmed that I should ask the arrivals agent and that the Sheraton was the facility. I asked upon landing and the agent confirmed that they had day rooms at the Sheraton and that I should go to the ticket counter to get a voucher.
Imagine my surprise when I showed up at the ticket counter (after a rather ridiculous immigration experience) and the woman informed me that she had never heard of such a thing and that there was no way it was accurate. Oy. After 10 minutes of calling around and checking on various things they confirmed that assessment, leaving me out in the cold, so to speak, without a shower. A rather unfortunate conclusion to the trip on two levels, both that I didn’t get the shower and that no one seems to know what’s going on. The good news is that I was in Belgium for the day and there was plenty of beer and fun to be had.
Overall, I rate the trip as a pretty mediocre business class experience. The flat seats are nice for being flat, but I would imagine that folks taller or wider than me would find them rather confining. And the meal was fine, but nothing special; with both the appetizers and the desserts I think they missed the mark.
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Tags: Air Canada, Belgium, Boeing, BRU2012, Brussels, Dining, Flying, IFE, in flight, Lounge, Lufthansa, Mileage Run, Newark, Photos, review, Trip Report, United, United Airlines, upgrade
Posted by Seth on March 12, 2012 under News |
One of the bigger headlines out of New Delhi today is that an Air India 787 Dreamliner made the trip over from Seattle yesterday. The plane is in India for the India Aviation 2012 conference which starts in Hyderabad later in the week. And with all the bad news lately out of India’s aviation sector seeing the local colors on the newest jetliner should be a welcome sign. And it probably would be, except that the plane really isn’t Air India’s.
 |
| An Air India 787 awaiting delivery from Boeing. |
The aircraft still belongs to Boeing and no deliveries for Air India have been formally scheduled yet, so this isn’t "real" in that context. Plus there is still some question as to whether the carrier will manage to take delivery of the aircraft, though the recent financing deal with the Export-Import bank in the USA seems to have quelled most of those. Then again, the lobbying arm of the USA-based carriers is still opposing the financing deal, so who knows what will happen there.
Great to see those colors flying on the bird…hopefully they continue to do so.
Posted by Seth on March 12, 2012 under News |
Remember back when the Airbus A380 had some delays and an executive from Boeing tossed a cheap shot at them about how well their 787 Dreamliner program was going? Yeah, not so classy and clearly angering to the gods of fate. But apparently that’s the way these two like to play.
Airbus has a comment out today on their Twitter stream that roughly matches the previous Boeing comment for not being particularly classy:
And there have been more since then…
Sure, the facts are generally accurate, but the editorializing in there just seems tacky to me.
And lest this be perceived as as one-sided "fight" there are the Boeing tweets to contend with:
Oy. Is this really how major corporations behave now? So sad. Grow up, kids.
Posted by Seth on March 1, 2012 under News |
Apparently I missed the rather significant news on Tuesday that the Boeing 747-8i, the passenger version of the company’s largest aircraft, is now in service. The very first, delivered to a private customer with a Qatari registration, took flight as an unmarked white behemoth on the 28th, headed from Paine Field to Wichita where it was actually delivered to the customer.
There are a few photos over at NYCAviation and at AirlineReporter.com.
Next up is the delivery of the first to a commercial carrier. That will be this aircraft heading to Lufthansa, though the date of that delivery is yet to be publicly announced.
Posted by Seth on February 21, 2012 under Trip Reports |
There are a few sites that sit atop the list of any aviation geek’s top tours. One of them is, undoubtedly, the Future of Flight museum in Everett, Washington, just north of Seattle. The facility is the base for tours of the Boeing factory where the wide-body aircraft are assembled and the base tour is fun, but there are occasionally even better versions of the tour offered.
One such opportunity was this past weekend at Aviation Geek Fest 2012. Organized by AviationReporter, the event hosted about 75 geeks and allowed us to share our love of aviation with each other, with Boeing and to gain access to some normally off-limits sections of the facilities.
One group headed off to the factory floor tour, walking under and around the planes rather than in the gangways overhead. This time around the tour also included the 787 Dreamliner line and the attendees were very much up-close and personal, getting to literally kick the tires and touch the planes still on the assembly line. A second group headed out to the Dreamliner customer center, where various interior options are on display, allowing airlines to compare the options available for the configuration of their planes. I’ve done the floor tour a couple times and I’ve been on the plane so the interiors bit didn’t really appeal to me. I went for option C, the Paine Field Fire Department tour. I think I chose the best tour.
They picked us up in their trucks and we got to ride across the field, occasionally stopping and getting out for photo opportunities around the runways and parking areas. We also got a tour of their fire house, including climbing around on the various trucks they have, playing with the lights and I even got to suit up with their full set of gear.
They showed off their foamer truck (used to extinguish fuel fires), demonstrating the two different water cannons that it carries, walked us through their living quarters and their command center, too. It has phenomenal views of the runway. They also talked about their response time requirements – no more than 3 minutes from when an alarm comes in to being fully suited up and in the middle of the runway, ready to work whatever problem they’ve been called in to work. After getting into the suit once on my own and knowing how big the field is, I’m very impressed that they can get it all done in time.
On the return trip from the station back over to the Future of Flight museum we drove along the taxiway, getting very close to the many, many aircraft that are parked all over the field. Boeing has pretty much rented out every spare chunk of tarmac to park planes as they are being pushed out of the assembly lines but before they are delivered. There were 787s from at least five different carriers, 747-800s in both cargo and passenger configurations and some other aircraft as well. And we got to take pictures up close of many of them.
After the tour we also got to meet with a group of engineers from Boeing’s Moonshine group. These engineers are responsible for solving various production issues in the assembly process, either in-house on the Boeing lines or working with their suppliers to help them solve issues in their production lines. They work outside the scope of normal mega-company bureaucracy, with projects set on very short timelines and deliverables created from scrap parts and imagination more than blueprints and budgets. Hearing about some of their solutions It was a very interesting experience and we also got a hands-on experience in optimizing the assembly process. It wasn’t the full-blown deal that they normally run with folks in-house, but we did get to take home a business card holder that we put together.
Finally, there was a raffle with a bunch of prizes for everyone to take home, ranging from squeeze-toys up to a 787 model for the big winner.
It was a great event and I’m looking forward to AGF13 next year!
There are a bunch more photos available in the gallery here or on the Wandering Aramean Travel Tools Facebook page here. You can also search #AGF12 on Twitter for lots more from the event.
Posted by Seth on February 18, 2012 under News |
This past week saw yet another airline cease operations and, bucking the trend, an airline announce plans to start up. Closing up shop was Air Australia, a Brisbane-based carrier. They simply ran out of cash and shut down. They’ve advised customers to seek refunds through the appropriate means. Launching in Europe is Volotea. The carrier will be headquartered in Barcelona and is being run by former Vueling executives who have actually secured about $65mm in funds to run the operation. They plan to base their fleet of Boeing 717s – mostly from bankrupt Mexicana – in Venice and "to forge new and efficient air connections between Europe’s small and mid-sized cities currently not well served by direct flights." Going after secondary markets is a risky move but they seem to think it has a chance.
And, let us not forget the announcement of PEOPLExpress starting up again, based in Newport News, Virginia.
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Posted by Seth on February 13, 2012 under frequent flyer, News |
PEOPLExpress is best known in most travel circles as one of the first airlines to operate in a LCC model following the deregulation of the US aviation industry. With a hub in Newark, New Jersey, the carrier offered up a slew of a la carte fees well before that was the norm and offered service to a number of cities across the USA and Europe. The company was acquired by Continental in the 80s and the brand disappeared. But now it is back.
A group of entrepreneurs has revived the brand and hopes to begin operations in the near future based out of Newport News, VA (PHF) with a fleet of Boeing 737-400s. The aircraft will be configured with 158 seats in an all-economy configuration. The carrier lists a few destinations in their press release, including Newark, Pittsburgh, West Palm Beach and Providence, with a promise of more to come.
The company’s COO, Mike Morisi is a veteran of the previous PEOPLExpress iteration, giving him a long history in the industry. And he promises that the new operation will change the way the public views air travel:
With the recent decline in airline service due to mergers and consolidations, we have all had to travel farther out of our way to get anywhere. Flights are more expensive and the many ancillary fees make flying a hassle. Our goal is to make flying fun again. We will eliminate most fees for items such as checked bags and seat assignments aboard our fleet of Boeing 737-400 aircraft.
Apparently Morisi doesn’t mind that the exact same line, "make flying fun again," was used just a couple months ago by Virgin America CEO David Cush in describing the goals of his brand.
Morisi also appears to be bringing back many of the hallmarks of PEOPLExpress service, like having a minimal staff at each airport and each employee working in multiple roles. If you buy the corporate spin that "reduces burnout and gives customers access to people knowledgeable in all aspects of the airline." Or it means that there are fewer people around to actually help out when things go wrong, or maybe the ticket agent would have to leave the counter to go load baggage, similar to the recent Allegiant flight where passengers were left behind because the counter had to close for the agent to work another role for the same flight.
Oh, and they are still working on securing both the necessary government approvals to operate as a commercial airline and the start-up funding to begin operations.
There are so many strange things about the announcement that it is hard to know where to begin breaking them down. Perhaps the choice of aircraft is a good place to begin. The 737-400 is a "classic" version of the Boeing jet. It is still in operation all around the world and it is a quite reliable workhorse, but it is also a questionable choice for a start-up carrier. Odds are they’re getting the aircraft at a great price and that’s the reason for the selection. But that bargain comes with a cost: the hourly operating costs of the 737-400 is the highest of the common versions of the type running today:
The numbers are out of date based on the fuel costs but the relative numbers remain so the premise that it is the most expensive holds true. Moreover, the fact that is uses more fuel per hour than other versions of the 737 means that the cost disadvantage has only grown, not gotten better.
And then there is the cabin configuration. US Airways also flies the 737-400, with a configuration of 12 first class seats and 132 coach seats. Those coach seats have a 30" pitch, while the first class cabin has 37" pitch. In order to squeeze in 158 seats the pitch will be somewhere in the bone-crushing range of 28-29" throughout the entire plane. Also, there is the federal requirement that an aircraft be staffed with at least one flight attendant for every 50 seats on the plane. Adding the extra eight seats means that the company also has to add a fourth flight attendant to the crew, increasing their costs of operation.
Also, the initial plans are for only 12 daily departures from Newport News, hopefully scaling up to 25 within a few years. In other words, it is going to be a pretty small operation for the foreseeable future. It is almost hard to believe that they’re going to be able to raise the capital to actually get off the ground. Maybe they’ll do so from the $19 fee they’re asking of folks to join their Club Travelati member-only promotions group.
