A different take on the new American Airlines 777-300ER interior

Posted by Seth on January 26, 2012 under News | 14 Comments to Read

There have been a few stories today about the unveiling of the American Airlines 777-300ER cabin interior configuration. Most of them (including Ben’s) have been rather effusive, raving about the new Business and First class cabins. And, no doubt, the press photos of those look pretty nice.

But there is a third photo included in the press release, the shot of the economy cabin:

The good news is that the photo shows a pretty nice individual IFE screen, universal power plugs and a handset to control the IFE, meaning reduced likelihood of someone tapping on the back of your seat the whole flight. And those are all good things, but there’s one really big bad thing, too. The seating configuration appears to be incredibly tight. Based on this point of view it appears that the cabin will have a 3-4-3 configuration, bringing American in line with Emirates and Air France for offering one of the most cramped coach cabin configurations in modern aviation. The aisle actually looks ridiculously narrow, too, making me wonder if this is even a real shot of the cabin, but if it is that looks like a VERY uncomfortable coach experience.

Some back of the napkin math based on the size of the power ports and the representation of things in the image suggests that the seats are about 17" wide, maybe a tiny bit less. That’s quite a bit tighter than their current economy products, especially compared to their current long-haul configurations. And they’re articulating – or "slidey" – seats, which means the legroom gets worse when reclined. Ouch.

There was some suggestion that there is going to be a "Premium Economy" product rolled out as well, but no details on that in these photos or in the release. That leaves me a smidge skeptical. Adding that to match their oneworld alliance partners would make sense in many ways. It is also the fastest growing segment of seating in the industry. Then again, when starting from zero relatively recently, it is easy to make "fastest growing" show up. It would be a first for a US-based carrier, so it is worth keeping an eye on.

The premium cabins look quite nice. Matching Cathay Pacific for the business class seat is particularly nice. But most passengers are going to be stuck in those economy seats and it looks painful. I hope it is better than that makes it appear.

It also seems that American has decided in the past 8 weeks to shift the planes from the originally announced service to London, putting them on the Dallas-Sao Paulo route instead. That’s a pretty inefficient utilization plan for the newest, nicest, planes, so they must think they’re going to drive some serious premiums on the route. Good luck.

The debacle that is Avios, and a few gems it offers

Posted by Seth on November 18, 2011 under frequent flyer, News, points | 9 Comments to Read

When British Airways and Iberia announced a couple months back that they were integrating their loyalty programs under the Avios moniker there were a whole bunch of folks (mostly based in the USA) who were pretty upset at the potential issues it could raise. At that time I took a somewhat measured approach, suggesting that there are a few areas in which folks might see benefits, mostly for those in the UK or Europe. Now that the details are out and we can look at the numbers I’m still not certain, but the program mostly seems to be a debacle unless you live in the UK or Spain and only fly on simple trips.

You didn’t want to connect, did you?

The single-partner award chart isn’t nearly as bad as previously expected, with a catch. Awards on a single partner now do not permit connections. If you require a connection for your itinerary then you redeem an award for each flight. That means JFK-EZE on AA would be one price (25K one way in coach) but connecting via Miami would add 7,500 to that total; connecting via Dallas is 10,000 more. So if you can position yourself to get to a hub gateway (or if you are lucky enough to actually live in one) then the numbers can be quite reasonable still. I queried ~150 city pairs on routes operated by wide-body aircraft by Cathay Pacific, Qantas and LAN and found a few routes where the numbers aren’t completely awful. But that assumes you’re at the gateway and want to go to the hub. A pretty significant catch to be sure.

Also on the connection front, it appears that folks based in Europe are going to feel the pinch of award prices rising. A trip from Istanbul to Paris sees a 4,500 point surcharge over a trip from Istanbul to London. Not all that surprising considering the rate on London-Paris is 4,500. In other words, even if you stay on BA metal for the journey you get hit with a connection penalty. This applies to flights originating in the USA as well, and the up-charge might be even more than you’d expect (ORD-LHR is 20,000; ORD-CDG is 25,000 while MIA-LHR and MIA-CDG are both 25,000). In other words, the award charts are very inconsistent and nearly impossible to decipher with any reasonable sense of reason.

Multi-partner Awards

The multi-partner award chart is unchanged and is shown below. With this scheme you are permitted up to 8 segments on an award, including an open jaw stopovers so long as the stopover is on the direct point of travel. That basically means only at hubs, which is also not particularly great, but also not atypical.

Some "gems"

So, what are these "gems" I referenced in the thread title? There are a couple to talk about.

If you’re looking for flights operated by international configured aircraft and hoping for a bargain there are a few routes that come up as quite reasonably priced. Some have gone down from the prior charts, though, again, no connections are permitted any more so there’s that problem. Still, take a look at some of these routes with the decent redemption pricing (o/w, economy):

Comparing those numbers to other carriers I’ve compiled data on suggests that the program isn’t a complete fiasco, so long as you can avoid that pesky connection problem.

Also, it is possible to redeem 10% of the regular Avios award price for an infant in lap which is a nice feature and most certainly not one that most programs offer. But that’s a pretty small consolation.

Upgrade or downgrade?

In the end, I believe that the overall changes to the program are quite negative for most customers. Yes, there are a few bright spots where award costs have gone down and those should be celebrated, but for most customers the connection penalty will be a rather steep price to pay to make the Avios retain value. That said, if you live in a hub or in a spoke with good frequencies there is the slight chance that the program can be made to work for you.

I’m quite happy that I’m not sitting on a pile of Avios right now, even being in NYC where I have the advantage of many non-stop options. If it comes to that I’ll just move some Membership Rewards points over and leverage the program that way.

Check out some other views on the changes from these noted loyalty bloggers:

• Lucky’s posts
• Avios points not pricing correctly – One Mile at a Time
• British Airways clarifies some Avios changes – One Mile at a Time
• TPG’s thoughts:
• British Airways Avios Program Worse Than I Expected

Related Posts:

• Updates to the British Airways program coming soon

Malaysia Airlines to join oneworld Alliance

Posted by Seth on June 6, 2011 under frequent flyer, News | 2 Comments to Read

In what is likely the most significant frequent flyer-related news to come out of the annual IATA World Air Transport Summit meetings this year, the oneworld alliance announced that they will be adding Malaysia Airlines to their fold in late 2012. Malaysia Airlines currently offers codeshare flights with future oneworld partners Royal Jordanian and Cathay Pacific; these partnerships will expand in the coming months leading up to the full membership in the alliance.

Malaysia has been the subject of alliance talks off and on over the years with most rumors touching on the SkyTeam alliance which has very weak coverage in the SE Asia region. There are many rumors about why that never happened but few official statements have been made. With this move to oneworld Malaysia now closes that chapter of its history and joins a group with a strong global presence. This also means that it will be even harder for SkyTeam to expand in the region as there aren’t many other carriers left there large enough to have a significant impact on an alliance’s footprint.

Related Posts:

• Star Alliance looks to grow down under
• Growing alliances for OneWorld, JetBlue
• SkyTeam heading south – Aerolineas Argentinas to join
• Major OneWorld alliance upgrades
• SkyTeam celebrates 10 years

Oasis to become a mirage?

Posted by Seth on April 8, 2008 under Uncategorized | Be the First to Comment

Oasis, the Hong Kong-based carrier that took on Cathay Pacific and British Airways on routes to London and Vancouver, is reportedly closing up shop today. It is already well into tomorrow in Hong Kong and the inbound flights appear to still be operating and the outbounds are still scheduled rather than cancelled at this point, but the rumors are running pretty strong that the end has come.

I’m really trying not to focus on all the bad in the airline industry these days, but when that’s all that is out there, it is hard not to…

UPDATE (4.9 8:33a EDT): It is official now. At least Oasis has rumblings of someone wanting to buy their assets to gain a foothold into the Hong Kong airline biz, but who knows if that really means anything at this point.