Posted by Seth on January 26, 2012 under Flying, frequent flyer, News | 
Today’s quarterly earnings conference call from JetBlue had a few interesting bits of information that was unveiled, giving insight into future developments that can be expected from the carrier. The company reported a profit for both Q4 2011 and the full year, but there are also some very real challenges that the company is facing in 2012. As one person said on the call, "The honeymoon we enjoyed prior to this period is over."
A lot of the news which I found most interesting was around the "Even More" products that the company sells. What started with Even More Legroom seats offering additional pitch in the cabin has expanded to Even More Space (offering pre-boarding to ensure overhead bin space) and Even More Speed for access to priority security lines in many airports. This service started in 15 airports and recently expanded to 9 more. And selling the service resulted in $120MM of incremental revenue for the company in 2011. That’s a huge number, more than 20% of the total incremental that the company saw in the year.
Given the high revenue realized from the offering, it is not surprising that the company is expanding the number of seats for which it can be purchased. Specifically, the company confirmed that they will be adding 8 more seats to their Embraer E90 planes in the Q2/Q3 timeframe this year. Full details aren’t yet available on the announcement (seems to be a bit of a pattern there lately) but a quick review of the seat map suggests that they can get away with sliding a couple rows behind the exit row around and not really have to change too much else around, so long as they’re willing to keep the 34" pitch that the E90 has. If they go for the 38" that the A320s have they could also do that behind the exit row with minimal impact to customers, changing the other seats in that section from 33" to 32" pitch. Either way, it looks to be a positive change for the company to make more EML seats available.
Beyond the Even More bits, the honeymoon comment piqued my curiosity. The company had a huge growth spurt a few years back, taking on a bunch of new airplanes in a very short timeframe. Those acquisitions are now hitting the magic point in the life of an airplane known as a "C-Check." The maintenance costs for the C-Check and engine restorations on the aircraft are significant and the number of planes the company has going through that process in the next couple years is quite high. The result is a spike in maintenance costs. JetBlue has worked with their maintenance suppliers to mitigate the costs somewhat, but it will still be a challenge for the company in the coming years. And that’s all with a fleet that is still only 6.1 years old on average with a maximum age of 12 years.
There was mention of the new Hawaiian Airlines partnership, but no additional details shared there. And it was suggested that 5-7 new partners will be coming online in 2012, with links at Boston and Orlando likely rather than just at New York City. I’m betting on JAL being a partner via Boston with their new service there starting soon, but who knows.
Other than those bits, not a whole lot of interest. Plenty of accounting mumbo jumbo but nothing that seems especially significant at this point. And there are still a number of open questions, like where the company stands on rolling out additional benefits for their most frequent customers or many of the partnership details with Hawaiian. I guess patience will have to suffice.
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Posted by Seth on December 31, 2011 under frequent flyer, points, Trip Reports |
As 2011 comes to a close it is time once again to look back at all the crazy I’ve managed to experience in such a short period of time. This was once again a banner year for me, with plenty of new experiences. It also had a number of repeats, however, and those were mostly good, too. And so, without further ado, some of the highlights of my 2011 travel numbers.
It was a personal best for me in terms of total miles flown at 217,781. That is more than eight times around the globe (though I only did that as an actual trip once) or 87% of the way to the moon. The miles were spread across 103 segments for an average of over 2100 miles/flight; apparently this was the year of long-haul for me. That said, I also managed to grab some really short flights, like a 93 mile hop from Carlsbad, CA to Los Angeles. Awesome views of sunrise on that one.
It was also the year of one million actual flight miles. I actually know there are many more from other trips as a kid that I cannot properly document so I’m not counting them, but I definitely became a millionaire this year.
Of the 104 segments there were 54 routes I had previously not flown. There were also 54 in coach. That’s right, more than half the flights (though only 47% of the total miles flown) were in coach. It isn’t always champagne and caviar for me, though there is plenty of that, too. Oh, and only 5 of those segments were work-related, making up less than 1% of the total mileage flown. Only 19 of the flights were on regional planes of fewer than 90 seats.
Speaking of airplanes, I flew on 33 different aircraft types, including 7 I had not previously flown on. I finally got to fly on an A380 (though I had been on one a few times prior) and I got to fly the 787 in its first week of commercial service. I also got the A345 and A342, a Dash8-100 and an E35, completing my collection of all the Embraer RJs. That’s something of an ignominious accomplishment, but there it is.
I flew on 17 different carriers, of which 5 were new to me. SriLankan, AirOne, South African, ANA, Austrian and Alaska Airlines were the new ones and all but AirOne were quite pleasant.
As for where I traveled, there weren’t as many new countries for me this year – only 7 – as last. Austria, South Africa, Mauritius, China, Brazil, Argentina and Sri Lanka are the new entries in that collection, bringing my total number over 50. I managed to enter a foreign country 20 times through the year, plus all the returns to the USA. No wonder I needed extra pages in my passport. Again. Two of the trips had 3 countries in them; I’ll best that mark early in 2012 with a six-crossing week in January.
Perhaps the most surprising number to me, however, was the total spend I had in consular fees. I paid for new pages for my passport and for my wife. There were also the visas required for India, China, Brazil and Argentina (though I ended up getting out of that last one). Overall I spent nearly $1,000 on consular fees alone. No regrets there at all, but the numbers can add up in a hurry.
I didn’t count how many nights were in hotels or on airplanes (something to add to my list next year, I suppose) but my best guess count based on my TripIt records is nearly 100 nights spent not at home.
There was a trip derailed by an earthquake (I ended up in Guam/Hong Kong instead of Tokyo) and then two more trips later in the year to Tokyo to make up for it. I had an airline try to charge me more while at the gate and I managed to take a VDB in a foreign language. I got to drive a jet bridge, load baggage, make boarding announcements and walk a plane out on pushback (all appropriately supervised, of course).
I got to join three different couples in celebrating their weddings all over the world and narrowly missed out on crashing a couple more wedding parties here in India towards the end. I got to relive a bit of history with TWA and a ride in a helicopter over the tip of South Africa.
I saw penguins, went diving in the Pacific and pet an elephant in India. There were also giraffes, cheetahs and antelopes. Plenty of wild in my life.
Indeed, it was a good year, maybe even a great year. And 2012 shows no signs of that letting up. Happy new year to all; may your upgrades clear and your flights on time.
Tags: 787, A380, Airbus, Alaska Airlines, ANA, Argentina, Austria, Boeing, Brazil, China, Dreamliner, Embraer, India, Mauritius, South Africa, South African Airways, Sri Lanka, SriLankan
Posted by Seth on June 14, 2011 under Trip Reports |
This week sees me on another business trip to Raleigh, NC, which isn’t all that big a deal. It also saw me flying on perhaps my least preferred carrier – American Airlines – once again for perhaps the silliest reason possible. I really, really, really wanted to fly on the Embraer E-135 regional jet. This is the smallest of the regional jets in operation these days and yet I went out of my way to ride on one.
Why? Because it is the last of the Embraer models out there in commercial service that I had not yet flown. And I’m a big enough aviation geek that I keep track of this sort of thing.
I tried to grab this ride a couple weeks ago but my efforts were thwarted by the cAAncelAAtor, leaving me on a CR7 instead. When this trip came up I crossed my fingers, booked the same exact itinerary and hoped that the plane would not break this time around, letting me fly on the mini-jet.
The plane is the same interior cross-section as its larger cousin, the ERJ-145, but it felt smaller inside. Maybe that’s because I’ve been on too many wide-body aircraft lately or some other psychological problem I’m experiencing, but it was small inside. That said, once I settled into 11C, almost all the way in the back, the space wasn’t all that horrible. Sure, it is just a coach seat and I was on the plane for less than 2 hours total, but it was fine.
Overall a generally unremarkable trip, though it does allow me to cross off the last entry on that list.
One bit that caught my eye during boarding is that the plane I was on, N725AE, is actually a "named" plane. It has a plaque inside to honor a company employee. Considering most named planes are the big ones this was quite a surprise. I guess it is still an honor, even if it is the smallest commercial jet in operation, right? So congratulations to Gary Opbroek for being the 2010 Tech Ops Employee of the Year!
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Posted by Seth on May 24, 2011 under Flying, Trip Reports |
Today was supposed to be an easy travel day. Apparently such a thing is not possible. Just a quick hop from LaGuardia to Raleigh-Durham International Airport on American Airlines (technically American Eagle). It would involve a new line (LGA-RDU) and a new aircraft type for me (Embraer E-135). And it wasn’t even so early a departure that I’d have to wake up ridiculously early to get to the airport. An easy travel day indeed.
And then I tried to actually execute on it.
I should have known that there would be problems when it took me longer than it should have to catch a cab to the airport this morning. Or when I was in line to clear security and realized I was trying to get to the wrong secure area, meaning no access to the Admirals Club for a breakfast snack or photos for my lounge guide. Or when I ran in to irrationally slow TSA screening at the correct terminal. But I kept my high hopes right up until I got to the gate about 15 minutes prior to the scheduled departure and witnessed this:
That cannot be good.
Turns out that the flight was canceled. I have no idea why. I heard someone mention a mechanical issue but I have no idea if that’s accurate or not. With the weather (overcast and low ceilings) it wouldn’t surprise me if the flight was just scratched because it was easy to accommodate the passengers. Either way, I was now late for work in Raleigh.
The AA website was useless, displaying no updated information other than that my reservation had changed. No details about rebooking options or the fact that I had actually already been rebooked as I would later discover.
The AA 800 number was only slightly better. It informed me that I still had my original reservation and made no note of the canceled flight. It also mentioned a second flight but it was nearly impossible to get out of the IVR tree to get to an agent. After about 10 minutes I was finally queued to an agent with an estimated wait time of 16 minutes. Not getting much better.
Realizing that both the line at the counter and the phone were pretty much lost causes I briefly considered going back out to the ticket counter. As I walked in that direction I happened upon another gate that had a couple agents doing a whole lot of nothing while waiting for the flight they were working to be ready to board. About 90 seconds later I had my boarding pass in hand for the next flight out, only about 75 minutes later than the originally scheduled flight.
I have no idea why I got protected on that flight and other passengers didn’t. The gate agent (who did a yeoman’s job handling the upset customers) suggested to another passenger that it was based on status and fare paid. I had neither of those going for me (no status and a ~$130 one-way fare) but, whatever the reason, it worked. The only real problem (as much as it can be considered such) is that the new flight was on a Canadair CRJ-700 rather than the E35. I’m still missing the E35 from my collection.
Truly an uneventful flight other than the lack of apple juice in the beverage cart and a quick 1:10 later I was on the ground at the sparkling new terminal in RDU. Seriously a beautiful airport terminal, though very long to go from one end to the other and I can see how planes could get stacked up with the limited taxi-way area on the inside alley. But, still, really a pretty facility.
Just another day on the road, living the dream.
Posted by Seth on April 8, 2011 under Flying, News |
Among the many announcements made at Wednesday’s US Airways Media Day was the introduction of a first class cabin on their larger regional jets. These aircraft are increasingly flying longer stages and carrying more passengers for the airlines, often in rather cramped environs. Adding a few first class seats opens up the possibility for elite upgrades or just buying the bigger seat for folks who roll that way.
Certainly offering a better in-flight experience is a good thing for the customer and can help drive demand for the product. And frequent flyer guru Randy Petersen suggests that the move may be coming now based on the aircraft being scheduled for an interior clean-up/retrofit this year anyways. But is it possible that there is another motivation for this move?
On the supply side of the market the airlines are struggling to control capacity, especially as oil prices are rising. Even in the face of some markets growing (see American Airlines’s move from Monday) the airlines are trying to keep capacity growth under control. This plan definitely helps with that. These planes fly more than the larger mainline aircraft and reducing their total capacity will definitely help keep the numbers down. Overall it is nearly 700 seats being removed from the fleet, roughly 7.5% of the total seats in the large RJ market. Taking out a couple seats here and there adds up quick when the planes don’t have many to begin with.
So it seems like a good move for everyone involved, at least until we discover the impact that the reduced capacity has on airfares.
Related Posts.
Posted by Seth on January 3, 2011 under Trip Reports |
It is now the new year, with new goals and new milestones on the horizon. But not too late to take a quick look back at 2010 and the travel milestones I hit during the year. Not surprisingly, the more I travel the harder it is to reach new and different accomplishments. Indeed, 2010 had many fewer than 2009, though in a couple categories it surpassed the previous year.
Perhaps the most significant numbers of the year are the total amount of time in the air:
- 151 segments
- 208378 miles
- 18 days 13:31
Those numbers are “butt-in-seat” and based on the distances between the starting and ending airport as calculated on www.openflights.org. They do not include 500 mile minimums or the like. In most cases the durations are based on wheels up to wheels down as tracked by the appropriate authorities, not the block time of the flight or estimates. The 208K miles is the most ever for me in a calendar year as is the 151 segments.
Of the 151 segments flown, more than half (86, to be precise) were routes I had not flown previously. It is certainly becoming more and more difficult to find new ways to get to different places but I continue to try. New lines and new dots are still of value to me and I’m finding that I’m paying a bit more to get them.
I also passed through 77 airports during the year located in 18 different countries. I actually Immigrated 31 different times, including the various times I returned to the United States. On four of my trips there were multiple foreign countries involved.
I visited 15 distinct countries, plus the USA. Eight of those countries (St. Maarten, Sint Martin, Dominican Republic, Ghana, Togo, Guyana, Morocco and Tunisia) were new to me. Two of the crossings (into Togo and back into Ghana were on foot while the Sint Martin/St. Maarten crossing were by car; The others were all by plane. I also added a new state visited – Idaho – to my list even though I drove over from Spokane to get there rather than flying in.
My travels included flying on 24 different airlines (possibly a few more if regional/express carriers are included by I’m not great at tracking those). Of those 24, 13 were airlines I had not previously flown on (AC, AT, BA, BD, BE, HA, LC, RW, SN, TGY, VS, YV & YX). Again, it is getting much harder to find new ones at reasonable prices but I’m doing my best, including a couple booked for the early part of 2011.
None of my milestones north, south, east or west were new extremes for me this year. Nor was my longest flight (SYD-SFO) longer than previous records. I did get a new shortest flight for my list, one that will almost certainly never be broken.
Somewhat amazingly, of the 151 flights I only had three instances where I was struck by operations so irregular that they caused a missed flight. One of them – during my JetBlue AYCJ adventures wasn’t a big deal and I got back on track without really missing anything along the way. Two others – a US Airways delay out of Belgium and a Royal Air Maroc fiasco in Casablanca – caused me to overnight unexpectedly. The US Air incident wasn’t so bad but the Air Maroc one was pretty awful.
Finally, I managed to pick up five new aircraft types during the year. My favorite was probably the smallest, the Cessna 208 Caravan I, though the
| Saab SF340 was fun, too, and the Embraer 175LR was the best ride of them all.
And I got robbed once where the guy took money directly from my hands and probably a couple more times due to bad negotiating skills in markets. At least I robbed the guy who physically took the cash out of my hand back. |
And while I sit on the airplane now, enjoying a flight from Lufthansa into Frankfurt and on to Munich, I realize that I may only be three days into the new year but I’ve already got a new line for my map and tomorrow will bring another one, along with a rubber duckie souvenir. Not a bad way to start the year.
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Tags: Air Canada, bmi, British Airways, Brussels, Dominican Republic, Embraer, FlyBE, Flying, Ghana, Guyana, LoganAir, Lufthansa, Morocco, Togo, Tunisia, Virgin Atlantic
Posted by Seth on September 7, 2010 under All You Can Jet, AYCJ, Trip Reports |
The first day of All You Can Jet 2010 is here and I’m flying. Not really any way things could have gone much better. Well, maybe a little bit, but not enough that I’m complaining. I woke up this morning in Guyana so that meant a bit of a later start on the AYCJ adventure for me. I actually didn’t make it back to JFK until around 1:40pm but I was through immigration and customs and inside T5, boarding pass in hand and hanging out with some old and new AYCJ friends about 45 minutes later.
I knew that I’d miss the kick-off party because of the arrival time from Guyana. Still, I held out hope that there would be a few freebies around to pick up even after the main party had dissipated. The first AYCJ item I spotted was actually outside security in the ticket counter area. One of the crewmembers had an AYCJ 2010 pin on her lanyard. I was somewhat racing past to get inside to meet people but I stopped short upon seeing the button. A bit of chatting later and we agreed to a trade: one of the extra bag tags I had (thanks, Morgan!) for her pin. A no-brainer in my mind. Deal done, I attached the pin and headed in to the terminal.
Inside I immediately went to my usual seat. In the food court there are two raised platforms. The higher one has a plethora of power outlets to go with the great views of folks coming and going in the terminal. The very first day the terminal opened I sat up there for hours soaking up the experience; I haven’t left since. Just my luck as I got up there – I spotted AYCJ legend 30DaysOnJetBlue hanging out with a few other folks. Introductions and handshakes quickly devolved into conversations of itineraries, tips and destination debates. The AYCJ community truly is one, even if very much an ad hoc one that ebbs and flows depending on who’s around at the time. The common bond – a love of travel – is a great way to meet and engage with completely random strangers.
Speaking of completely random strangers, returning from the service counter where I was trying to get my return boarding pass printed I saw an AYCJ luggage tag hanging off a red backpack attached to a tall guy walking through the food court. Community needs fresh blood to grow. Before I knew it Adam was explaining the itinerary he and his wife had mapped out. They live in Toronto and drove down to Buffalo to start their adventures. A week in California followed by Bogotá and then maybe Bermuda. I invited them to join us for more travel talk which they did eventually once they realized we knew where the power outlets were.
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Tags: Airbus, AYCJ, AYCJ2010, Bermuda, Boston, Embraer, Flying, Guyana, JetBlue, Las Vegas, New York City, Photos, Toronto, Trip Report
Posted by Seth on April 26, 2010 under Trip Reports |
Los Angeles International Airport is a bit quirky. It is pretty much smack in the middle of town, but it is also an enormous facility that sees an incredible range of aircraft passing through on a daily basis. There are almost as many Embraer E-120s (tiny prop planes) as there are Boeing 747-400s. And there are the Qantas Airbus A380s, too. Indeed, if it is flying in the western world odds are it passes through LAX at some point during the day.
Did I mention that it is pretty much in the middle of town? The airport is wonderfully accessible and there are two prime spots where folks so inclined can hang out and watch the planes come and go. One is on the south side of the airport, up on Imperial Hill. That position is elevated and built out with benches and such to accommodate the folks watching the planes. The other location is on the northeast corner of the field. It is a small grassy park area immediately adjacent to the Parking Spot Sepulveda location and an In-n-Out franchise. I like the views from Imperial Hill, but the snacks at the In-n-Out location are better so that’s usually where I end up when I’m in town. Plus, you can take the Parking Spot shuttle (tip a couple bucks!) and drop in for a visit during a layover of 3-4 hours.
This past Sunday morning the park had a whole bunch of folks out and about. Families with kids running around whooping and hollering as the 747s came in around noon (mostly the adults, actually) and otherwise running around and having a good time. Plus, a Double Double meal is a great breakfast to follow up a night of drinking.
Without further ado, a few photos from the collection I shot on Sunday morning…
The KLM 747 did a go-around on Sunday morning, passing way high over the field on its first approach. This is from the second time around.
China Airlines was the fourth of the 747s I saw on this morning.
Singapore Air’s 747-400, with vapor trails coming off the trailing edge of the flaps.
Walk across the street from the park and you’re directly under the approach path, in the midst of all the orange towers with the lights on them. They help frame the photos nicely…
A United Airlines A320 about to touch down.
I think the KLM 747 might be speeding.
The Qantas A380 arriving as seen from my hotel room Friday morning.
A bunch more photos can be seen here.
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Tags: A380, Airbus, Boeing, Embraer, Flying, KLM, Los Angeles, Photos, Qantas, Singapore Air, United
Posted by Seth on April 9, 2010 under Trip Reports |
Every trip is an adventure. There is always something a bit strange or exciting that happens along the way. Those are often moments of panic or disbelief at the time and are great stories later on. For this week’s mileage run I managed to have the first of what I imagine will be several of such events well before I even started the trip. Twenty-two hours prior, to be precise.
Early Thursday afternoon I started thinking about packing for the trip. Not actually packing – that would wait for the morning of departure – but at least I was thinking about it, mostly because i received the email from Midwest reminding me to check in online for my flights. So I clicked the link and dutifully filled out all the information: name, reservation number and departure city. The system spit back an error indicating that the reservation didn’t exist.
Ruh roh.
So I went back and made sure that I hadn’t misspelled my name and that I hadn’t made an error on the reservation number. Both were correct, but still no love from the website. No way I messed up the date of the reservation, right? After all, I di get the Online Check-in email and that only comes at 24 hours out. Something must not be right.
And something was very wrong. Me. I had the wrong departure airport in the form. I had no idea that I was flying from Newark rather than LaGuardia. At least I figured it out well before my initial departure time and was able to plan appropriately.
Coincidentally enough, riding on NJ Transit out to the airport this morning I was sitting next to a couple who were flying on Continental from New York City to Houston. We were just pul
ling in to the station at Newark when they realized that their flight was actually booked from LaGuardia. Apparently it was not just me having troubles with that.
All in all, not a terrible way to start the run. The flight was on-time getting out of Newark and karma managed to get me a decent seat on the plane in the end. I was originally assigned 6D – a window – on the Embraer ERJ-145 for the flight to Milwaukee. The mother/son pair boarding behind me asked the flight attendant if it was possible to move seats around so they could sit together. One of them had 6C. So I gave them my 6D and took 16C, way in the back and on the aisle. Not my ideal seat assignment but the family together is a good thing and no real trouble sitting back there for the couple hours in the air. I also happened to notice that 12D, the exit row, was still empty. Midwest charges extra for that seat and I’m not going to pay extra for it, but if I can convince the flight attendant that my trading seats at boarding is worth the “upgrade” then why not? She had, unfortunately, already promised the seat to someone else. Bummer. And then, just before closing the door, she came back to let me know that 4A was open and waiting for me. Aisle and window and up near the front of the plane. That’s about as close as one can get to an upgrade on the ERJ-145 once row 12 is gone so I’m calling it a win.
Oh, and cookies on the flight, too.
Overall, the initial experience on Midwest was about what I expected. Nothing special in Newark and just another flight on the ERJ, but the flight attendant is friendly enough and I got a cookie and a full can of soda just for asking. Not much to complain about there. There are cameras in the plane cabin. I don’t think I mind that too much, but it is strange to see them mounted on the bulkhead walls pointing back at the passengers.
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Posted by Seth on April 6, 2010 under News |
The more I think about the recently announced deal between American Airlines and JetBlue the more I am struck with just how similar JetBlue is to Alaska Airlines. And I cannot help but think that is a good thing for JetBlue; Alaska ha been incredibly successful in their strategy and the JetBlue approach seems quite similar.
Just how similar are they? The numbers tell the tale. Each is the dominant carrier in at least one airport in a major metro area. OK, that’s not too impressive since pretty much every successful airline has a hub in a major metro.
- The fleets are almost identical in size and are very similar in makeup. JetBlue operates 110 Airbus A320s and 41 Embraer E90s. Alaska operates 114 Boeing 737s and 58 regional aircraft (18 CRJ-700s, 40 Dash8-400s) through their relationship with Horizon Air.
- Both airlines focus significantly on north-south routes of about 1,000 miles or less, JetBlue on the East Coast and Alaska on the West Coast; they each also operate a few transcons and mid-con flights, but those are not the bulk of the flights. They each have a few international routes but nothing too long in the air; they’re limited in many ways by their fleet.
- JetBlue is actually a bit larger in terms of flights operated and passengers carried but the revenue numbers are very similar: both are in the $3 Billion annually range.
And then there are the partnerships they have. Neither is part of a major global alliance. They for partnerships of convenience for specific needs. JetBlue partners with Aer Lingus, Lufthansa and soon with American. Alaska partners with a whole bunch of folks, including codeshares with American and Delta. Both are stable and would likely survive without those partnerships but having them makes a huge difference in attracting frequent flyers.
The market opportunities that the Alaska Air’s partnerships offer are smaller than the global alliances but not by much. They have relationships with enough domestic and foreign carriers that folks earning miles in their Mileage Plan program can redeem for travel pretty much anywhere in the world. JetBlue isn’t quite there yet, but they seem to be moving in that direction and the new TrueBlue 2 program was designed to permit such opportunities.
It will be a while before the AA/JetBlue deal really plays out to the point that there are palpable results for either carrier. Further developments in the relationship will take even longer. In the meantime, it appears – at least to me – that JetBlue is following the same trajectory as Alaska Air, and they’ve got good reason to do so. They may actually be in a stronger position to make such a move given their positions in the New York City and Boston markets. Those are much harder to break in to than Seattle would be should someone want to challenge them.
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Tags: Aer Lingus, Airbus, Alaska Air, Alaska Airlines, American Airlines, Boeing, Boston, Delta, Embraer, JetBlue, Lufthansa, New York City, Seattle
