Posted by Seth on February 5, 2012 under Flying, Review, Trip Reports | 
The route network of Adria Airways is a bit limited, as is their overall fleet (13 planes, 10 of which are CRJ-200/900s), but when Ljubljana is your destination, as it was for me, they’re definitely the carrier of choice. OK, fine, the CRJ-200 is a pretty miserable experience, even with the friendly Adria flight crew, but the flight actually wasn’t bad at all.
Adria actually blocks the front few rows of the CRJ200 as "Business Class" though the offerings aren’t particularly impressive. I was flying in economy and, other than no mini bottle of water prior to departure, I think the service was pretty much the same. I was fortunate to have an empty seat next to me so I was relatively comfortable for the flight.
The trip from Munich to Ljubljana is a quick one, only about 35 minutes in the air, so no service during the flight though I didn’t mind much. I was rather distracted by the beautiful views out the window. I love flying over snow-capped mountains.
The approach into Ljubljana was similarly beautiful, particularly with the mountains off to the side behind the airport. It makes for quite a first impression getting off the plane.
The flight was quick and pleasant. No service to speak of but really not an issue for 30 minutes in the air. And given their awesome connectivity in the region I can see flying Adria more often if in the area again. And, given how beautiful Ljubljana is, I hope to be back in the region sooner than not.
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Posted by Seth on September 19, 2011 under Flying, frequent flyer, News, points |
Singapore Airlines has announced that effective 15 January 2012 the Singapore-Frankfurt-JFK route will change from the Boeing 747-400 to the Airbus A380. This change has been expected for quite some time and the news from the carrier finally puts to rest speculation on the timing of the change.
For the United States, our customers will be able to enjoy the latest cabin products on all routes, in addition to having the A380 serving both east and west coasts. For Germany, it will also mean offering our customers the latest cabin products on both of our daily Frankfurt flights as well as our daily Munich flights.
The change has both positive and negative aspects associated with it. The quality of the hard product on the 747 is pretty mediocre. It was great a decade ago when it was introduced but it has since been surpassed by many other carriers. The product quality on the A380 is significantly better throughout the aircraft so that’s an upgrade to be sure. There are also 25% more seats on the A380 which means potentially lower prices and easier access to award inventory. Sortof.
The main negative of the change is on the award inventory front. Singapore has chosen to outright block redemption of first class seats ("Suites") on their A380s from partners and allows redemption for KrisFlyer members only at incredibly inflated prices. Business class award seats are generally not available to partners either, though some routes are now showing award inventory to some partners so that wall is coming down a bit.
Overall this change is probably a good thing. It certainly is for the folks who are paying the going rate for premium cabin fares as they’ll be getting a much better product for their money. But it sucks for folks like me who tend to only fly in premium cabins on award redemptions. If this route starts to show award seats to partners then I’ll certainly consider it an upgrade overall. I did the JFK-FRA route once a couple years ago in business class and it was nice but not amazing. But given the choice between nice or not available I’ll take nice.
Hat tip to SitInFirst.com for noticing the update.
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Tags: A380, Airbus, award, Boeing, Frankfurt, frequent flyer, Munich, New York, New York City, points, Singapore, Singapore Air
Posted by Seth on September 17, 2011 under Flying, frequent flyer, points |
There are lots of different ways to maximize the value of award redemptions. Some folks look only at the cash value of the ticket were it purchased directly. Others look at the cabin of travel. Or the total distance covered. Or the number of points required.
I’ve used all of those metrics at one point or another, but my most recent redemption doesn’t hit on any of them. The goal of this particular redemption was to maximize the number of cities I could visit on a single one-way redemption. Officially the rules say a one-way award can have only a starting point and an ending point. I’ll be visiting four different cities on my current schedule.
I’m taking full advantage of the fact that a connection on an international itinerary is defined as anything less than 24 hours in the same city. Combine that with the relatively short travel distances in Europe and it turns out that there are a lot of ways to hop scotch across the continent without paying all that much extra. Here’s what my trip looks like:
Flying from Stockholm to Istanbul is a hair under 1400 miles; my routing is 1855. Not all that much longer in total travel distance but I’ll be spreading my travel out over 4 days rather than just a few hours. Stops are currently scheduled in Berlin (20 hours), Ljubljana (22), Skopje (23) and Istanbul (destination). Only one of the hops requires a connection – 30 minutes in Munich. I also get to fly some fun aircraft types and a new (to me) airline, along with new airports and countries. Not too shabby for only 12,500 points plus about $100 in taxes.
Building the award was surprisingly easy. I started by looking at flight timetables and route networks for the various Star Alliance carriers in Europe. The goal was to find mid-day flights that would allow me to get between cities while there was still a bit of daylight but also to be able to wake up each morning at a reasonable hour rather than silly early. Avoiding the early morning flights also makes it easier to actually keep the 23ish hour connections alive as the earlier flights make it harder and harder to stack the flights.
Once I had a framework for the trip I searched out the award inventory directly using ANA‘s website. Every single flight I wanted had award inventory available. With the specific flights in hand I called the reservations line at Continental. I fed the flights to the agent one at a time and when she pressed the magic "go" button it priced correctly automatically. No need to go through manual pricing or anything else for this one; we were both quite surprised at that. But it is booked and confirmed.
Now I just need to get my flight to Stockholm and home from Istanbul booked. But that should be easy, right??
Tags: ANA, award, Berlin, Continental, EuroHopping, frequent flyer, Istanbul, Ljubljana, Lufthansa, Munich, points, Skopje, Star Alliance, Stockholm, Turkish Air
Posted by Seth on January 6, 2011 under frequent flyer, points, Trip Reports |
When I first booked the award trip to Africa we were booked in business class the whole way. After all, if you’ve got the points might as well use them. And then the refinements of the itinerary came along and the option opened up for a non-stop home from Munich rather than the connection. And that non-stop option also happened to be in first class. Yeah, I think we deserved it. A quick call to change the itinerary (no charge, one of my favorite elite benefits) and we were confirmed in Lufthansa’s first class cabin on the Airbus A340 from Munich to New York City. This is not the first time I’ve managed to book a proper first class award; last year’s New Year trip had a similar booking on THY Turkish but we had some problems on that trip so we had to abort. This time we were going to keep the first class seats and get the experience.
The experience started on Tuesday morning with the train ride out to the airport from downtown. We made our way into the private first class check-in area to be greeted with a bit of a line and a bit of disappointment. The line was no big deal and the coffee maker in the check-in area was a nice touch during the wait. The loss of our previously assigned seats, however, was not so nice a touch. I’ll be the first to remind people that assigned seats are not a guarantee, but when I was holding boarding passes for adjacent seats only to be told that we were now going to be sitting on opposite sides of the cabin it was definitely a bit disappointing.
Again a bit of a line going through security – the non-F/HON line actually moved faster – but that happens sometimes. We made our way through and up to the First Class Lounge to pass the couple hours prior to the flight. No, it isn’t the famed First Class Terminal at Frankfurt but the FCL is still supposed to be one of the better lounge options out there. I guess it is, but I still am not all that amazed by it.
We asked for shower rooms and, after a bit of a wait, managed to get in. The bath room was occupied so my wife settled for a shower instead, but no rubber duckies available. Sure, it is a silly little gift, but not being able to pick up that souvenir was another in a quick succession of little disappointments that seemed to sour the whole experience a bit more than it probably should have. The shower was pretty nice and the shower rooms are some of the better I’ve seen in lounges so it had that going for it.
After the shower we headed to the restaurant area for breakfast before boarding. The food service in the lounge is one of the highlights of the lounge. Cooked to order meals and wait staff always around to see if there’s anything more you need. That was definitely nice. We just had a regular breakfast – bacon, eggs and toast – but it was pretty good.
Before we knew it our time in the lounge was done and it was off to the flight.
Read more – Part 2: On board in Lufthansa First
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Tags: Africa, Airbus, fees, frequent flyer, Germany, Lufthansa, Munich, New York City, NYE2010, points, Trip Report
Posted by Seth on January 6, 2011 under frequent flyer, points, Trip Reports |
Check out part one of the report here.
Following our visit to the lounge we made our way over to the gate for boarding of the Airbus A340-600. The lounge doesn’t announce departures but they told us when we got there that we should leave the lounge at our posted boarding time. We did, and we made it to the gate before boarding and at the back of a rather scrum-like scene. Fortunately there was a second boarding area in use for premium cabin passengers and we made it on board reasonably easily.
First order of business once on board was to secure a proper beverage to start the flight.
With a glass of Piper-Heidsieck Rare Cuvée secured it was time to settle in and make myself comfortable for the flight. The seat is pretty nice, particularly compared to the business or coach products that Lufthansa offers on their long-haul fleet. Still, it is hard to see how it can be considered one of the best products in the market. It is fully flat, just like many business seats these days, and a bit narrow for sleeping. It is certainly comfortable but I’d say it ranks behind the new Continental BusinessFirst and Swiss Business products among others I’ve tried recently.
About 30 minutes after take-off the beverage service began again. I had my first of what would be several glasses of the 2006 Dão Reserve from Casa de Santar in Portugal and then the amuse bouche. Served in an egg shell resting on a bed of kosher salt crystals it was definitely cool in addition to being rather tasty.
Following the amuse bouche was the caviar course. I’m not a tremendous caviar fan though I certainly do appreciate the effort. And the vodka shot that came with it. Still, I’d probably pick something else fun and fancy if I was making my own menu.
Next up was the tower of appetizers. A duck foie gras and chicken in aspic, salmon tartare and tomato mouse appeared. All three were quite enjoyable.
Next up was the soup and salad course. Naturally, I had both. The salad was nothing special but the white onion cream soup was. Delicious, indeed.
For the main course none of the options particularly called to me so I went the safe route, settling for the spring chicken on rosemary sauce served with Brussels sprouts and rösti (potatoes). The chicken was actually rather bland and dry but the sauce and sprouts were pretty good.
After the lunch I dozed for a couple hours. I awoke to find that my in-flight entertainment was still not working. After yet another reset (the third, I believe) the system finally was functional though not particularly impressive. The selection was pretty solid but the screen – perhaps 6” at most – was not. The OS behind it is pretty ancient, too, leading to a notable lag in selecting options and usability. It is not what I would consider a proper first class product these days; it would barely qualify for coach on some carriers.
The second meal was a collection of cold canapés and a “casserole” that actually turned out to be a soup. Not sure if that was on purpose or a catering mistake but it was pretty decent tasting.
Arrival into JFK was pretty normal. The bags tagged HON/First were the first off the plane; it was nice to see that benefit actually work well.
Overall the food was the highlight of the experience and I’m not so sure that it really rates more than an A-. The seat gets a C and the IFE an D for a first class product. They’d fare better if it were business class but that comes for rather fewer miles (or dollars if you’re inclined to actually buy premium tickets). I believe the flight over in Swiss business class was a MUCH better value (I’m still working on that review).
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Posted by Seth on October 28, 2010 under Trip Reports |
A few months ago I was ecstatic after securing an award ticket to New Zealand for this coming December. It wasn’t just that I got seats on the dates I wanted. And it wasn’t just that they were in premium cabins almost the entire way. And it wasn’t just that I was able to get one of the longest possible routings along the way to maximize my time in the big comfy seats (and lounges). OK, maybe it was that last one.
Unfortunately, however, the reason I was going to New Zealand changed around a bit. And it looks like we’re going to be spending a couple weeks in India at the end of December, No reason I cannot combine the two trips, right? Apparently Continental felt that was actually going to be a problem.
It seems there are two ways for the airline to issue award tickets and mine was originally set up with the method that requires the agents working on the ticket to manually verify the details. Based on what the agent I spoke with today explained, it seems that a small detail was missed during the original, manual booking of my award. It wasn’t a legal routing according to their system. Oopsie.
Of course, I wasn’t really ready to give up on what was an absolutely awesome award trip, despite their suggestions that they could convert it to an Around the World award for only 120,000 extra points (75% more than the 160K I originally redeemed). Ummmm, no thanks. After a bit of discussion we agreed that, while it might not actually be valid in their system, I shouldn’t be penalized because someone misunderstood the rules a couple months ago when issuing it. So I was permitted to make my change – and I was still able to find seats on flights I wanted within a couple days of my ideal – and to keep the ticket.
So I ended up with this little bit of awesomeness:
![map[1]](http://boardingarea.com/blogs/thewanderingaramean/files/2010/10/map1.png)
I get a new carrier (Swiss) as well as my first experiences in the Lufthansa and Thai Airways first class cabins. Only the segment between Auckland and Melbourne is in coach; the rest are all in the highest class of service available on the flight. I tried to mix Air Canada in for one of the transatlantic segments but couldn’t make that work. And I gave up the chance at a first class suite on the Turkish 77W, but those are apparently less consistent these days anyways so it wasn’t a sure think even if I did keep that route.
I am not complaining one bit, even if I did have to trade a boondoggle in Singapore for an overnight in Bangkok.
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Tags: Air Canada, Air New Zealand, Auckland, Australia, award, Bangkok, Continental, India, Lufthansa, Munich, Thai Air, Thailand
Posted by Seth on August 4, 2010 under Trip Reports |
Sure, Continental recently announced that they’ll be operating the 787 Dreamliner on the Houston – Auckland route next fall, but in the mean time getting to Oceania using their program requires a bit of creativity. Fortunately they have some of the most flexible rules regarding award travel routing, particularly to that region. Assuming that the seats can be found, there are quite a few options available. And I’m taking advantage of many of them on an itinerary that I just booked to New Zealand this December.
Perhaps the most significant benefit that the OnePass program offers is the ability to book travel to Southeast Asia and Oceania either across the Atlantic or Pacific ocean. I have a couple friends who even managed to book both on the same trip but it seems that the computers have finally closed that loophole. Still, the ability to go transatlantic opens up a number of additional carriers and routing options for getting to that part of the world. With Singapore Air limiting premium cabin reward redemption on so many of their aircraft these days having such flexibility is important.
In the end I managed to book an eight segment award and I’m holding out hope that the last couple segments I need can be picked up as awards if the inventory opens up. As a platinum elite such changes are complimentary. If I cannot find the seats then the cost of buying that ticket is relatively low. So what’s the routing? On the outbound I fly:
- Newark – Munich: Lufthansa A340-600 First Class
- Munich – Bangkok: Thai Airways B747-400 First Class
- Bangkok – Melbourne: Thai Airways B777-300 Business Class
- Melbourne – Auckland: Air New Zealand A320 Economy Class
The return trip is similarly enjoyable:
- Sydney – Bangkok: Thai Airways A340-600 First Class
- Bangkok – Istanbul: THY Turkish B777-300 First Class
- Istanbul – Frankfurt: THY Turkish B737-800 Business Class
- Frankfurt – Newark: Lufthansa A340-300 First Class
I even get about 10 hours in Munich and about 8 hours in Bangkok to see some of the sights. Every single one of the flights will be a new line though none are new airlines. It will, however, be my first experience in a proper international first class cabin and I get to compare a few different products. At 160,000 points and $175 in taxes it is hard to complain about just about anything with this trip other than that it is so short. It is no surprise that Continental continues to report in its quarterly calls that they are experiencing increased costs related to award redemptions since the move to Star Alliance.
Oh, and why am I going to New Zealand anyways? Some friends are chartering a plane from Air New Zealand and we’re going on some pretty incredible tours. Plus I will get to participate in the Star Alliance annual meeting a bit. Should be a great time.
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Tags: 787, Air New Zealand, Airbus, Auckland, award, Boeing, Dreamliner, Frankfurt, Lufthansa, Munich, New Zealand, Singapore Air, Sydney, Thai Air, Thailand
Posted by Seth on December 24, 2009 under Dining, Trip Reports |
It took me far too long in life to make a trip to Munich. I don’t know particularly why it was so delayed, but the planning just never worked out right. I had a layover in the train station there about 10 years ago but I never really went outside – big mistake – and so when the opportunity came up recently to add a weekend in Munich on to a scheduled trip to Germany I jumped at the opportunity.
I visited in mid-November so it was most definitely the off-peak season in town. Still, there was plenty going on, both during the day and at night. It was more than enough to keep me busy and entertained. Wandering the quiet pedestrian mall area of town was quite enjoyable, even in a light drizzle. Plus I managed to stumble into some phenomenal dining and drinking opportunities along the way.
After a rather unfortunate episode at the bar of the otherwise lovely Sofitel in the heart of the city a group of us made our way to a new bar/club in town, Eight Seasons. The night manager of the hotel was kind enough to make a call and get six of us on the list to enter which was a good thing as the place had the velvet rope and clipboard crew similar to many clubs in New York City. The scene inside was pretty much what I expected from a club with such an entrance policy but we still had a great time. I’m not entirely sure what we paid for the bottle of Bombay Sapphire that was consumed but it was delicious so I wasn’t all that worried about it. And we finished the night with a very late-night and very intoxicated amble/stumble to a street food vendor outside the train station and also to Burger King. Not the most authentic cuisine, but the strawberry shake was pretty good and the photos are pretty incriminating.
At the Bräuhaus
The following night was a dinner with the group at the Augustiner Bräuhaus, just a couple blocks from the train station. The restaurant is associated with the brewery and it isn’t completely clear which part they take more pride in, though I’m pretty sure it is the beer. Still, the food is delicious. With a group as large as ours – about 30 folks – the only reasonable option is to go with the sampler platters that they offer up. The appetizer course has various meats, cheese and spreads along with some breads and crackers. The main course was four or five different meats and some ridiculously delicious potato dumplings. Plus, the beer comes in liter-large glass mugs and it is phenomenal. After four mugs of beer I didn’t even really think it was that bad an idea to do jager shots. I know that I was wrong in that analysis and I did protest the concept a bit at the time, but ultimately the beer, exhaustion and a bit of peer pressure did me in. Jager shots for everyone. MANY of them!
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| Appetizer platter at Augustiner |
I probably shouldn’t have done the Jager shots! |
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| Large quantities of delicious beer |
We learned later that night that one of the group picked up the wrong jacket when leaving the restaurant. This was discovered when he reached into the pocket of the jacket he was wearing and pulled out someone else’s passport. Whoopsie. The hotel concierge was quite helpful in resolving that situation (which is to say that I dumped it on him and assume it was eventually resolved) but it also meant that we needed to go back to the restaurant the following day to find the correct jacket. I’m very, very glad we did.
It was a Sunday afternoon and they set up a TV in the main dining room for the locals to come in and watch the local Bundesliga team play, and also to enjoy a few beers. I discovered the German version of the morning after drink – a lighter beer cut with lemonade, quite tasty and refreshing – and I got to explore the rest of the menu. Oliver was there to translate for me which helped out immensely as the English version of their menu has only a small portion of the full selection. In discussion with the waiter and after much internal debate I settled on the Braumeister Schnitzel. It is the heartiest version of schnitzel on the menu, meant for the hard working, blue-collar brew master. And it was awesome.
Piled high with bacon and potatoes, it was just the right thing to cut through the alcohol still in my system and aid the hangover recovery. We also had a dessert of some sort that was pretty much fried dough topped with powdered sugar and some fruit preserves. The fried dough thing is a dessert in pretty much every culture around the world and the German version did not disappoint. Sugary sweet doughy goodness. Yum.
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| Braumeister Schnitzel and a morning-after beer |
Fried doughy goodness |
Seafood in Munich
My trip to Germany started with about 225 other folks chartering a 757 and flying around Europe on tours, so there were a decent number of folks I knew in Germany that weekend. Still, I didn’t really expect to randomly run in to two of them as I was touring about on the streets of Munich. Boy am I glad I did. They had made reservations for dinner that night and invited me to join them at Austernkeller. Austernkeller is a seafood restaurant in the French style which isn’t really what I would think of when choosing a dinner option in Munich. Fortunately these guys were making the decisions for that night, however, and it was a wonderful meal.
As is often the case the appetizers were better than the main course dishes but it was all pretty delicious. The oysters – wild Aussies – were the highlight of the meal for me, followed by the scallops and the fish. I thought the seared tuna was overcooked, but i like my tuna raw so maybe I’m not the best judge there. Still, the place has been around for over 30 years and there’s a reason for that. The food is top notch.
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| Some of the many delicious dishes at Austernkeller |
One other thing that I love eating is kebabs from the shops near train stations. No, there is no good reason for this, but I generally find that the food is pretty good and pretty cheap. That’s not so bad. On the way out to the airport for my flight to Los Angeles I stopped in at one of the many shops available and had my donner kebab gyro. Yum!
