Posted by Seth on March 6, 2012 under frequent flyer, Mileage Run, points, Trip Reports | 
Lots of people go out for brunch in Santa Barbara. In fact, based on the wait we had to get a table once we got there, I would say that it is a quite popular event. But I’m pretty sure that we were the only folks who did so starting in Philadelphia.
A while back a pretty good fare came up for flights between Philadelphia and Santa Barbara so I bought one. I was going to be in Philly anyways so the positioning costs were basically nil and I was up for a bit of sun and warmth. Why not?
The trip started entirely too early, with a 6am-ish flight from Philadelphia to Dulles. The only redeeming quality of the early morning departure was the opportunity to watch the sun rise. I love the visuals but hate the alarm clock required to make it happen.
The connection in Dulles was fine, other than a relatively last minute gate change and my forgetting one of my bags in the lounge. Fortunately I got it back and we made it to the plane in plenty of time.
We had one of the international config 772s, meaning the complimentary upgrade was in to the international business class seats. Sadly, it was the old seats still, but having that for nap time was way better than a domestic seat. Breakfast was nothing to write home about and there was no cereal option. Not horribly offensive, and that’s about all I look for on a domestic meal these days.
We pushed back from the gate a bit late due to some power issues and that had us in to San Francisco a bit late, too. Somehow, the travel gods were smiling on us, however, and the flight down to Santa Barbara that was one earlier than our original booking was also late. We raced to the gate and inquired about getting on the earlier flight. It was full, but they were still working out the last-minute load numbers. Weight and balance issues are often a challenge on the Embraer E-120s and they had previously bumped two passengers to a later flight to lighten the load on this relatively long small prop hop, but the somehow managed to load us on the plane at the last minute.
We chatted with the flight attendant (I was basically sitting in her lap thanks to being assigned 1C) and confused the heck out of her and the others within ear shot as we explained that we were just headed to the beach for a couple hours before catching the redeye back to the east coast. The strange looks were worth it, however, as we got guidance on how to walk from the airport to the beach (about 15 minutes) and from there where to find a great brunch. We followed the instructions and were rewarded with sun, sand and a couple celebratory beers while watching the locals bundle up in the "cold" mid-60s weather.
We could have stayed longer at the beach – our original departure gave us about 6 hours in Santa Barbara – but that would have meant no dinner at LAX or, possibly even worse, eating in the T6/7/8 complex. Fortunately for us there was an earlier flight that gave us plenty of time to get off-property and over to In-and-Out for a proper dinner. So we walked back to the airport, got on the standby list and enjoyed the brand new terminal for a few minutes before walking out to the plane and making the short jump into Los Angeles.
Dinner was good and we enjoyed watching the planes land. We even got a couple wide-bodies coming in which is always fun. And then it was back to the airport. We walked, Partly because we had the time, partly because no one ever walks to LAX and partly because there is actually a cute little flower garden that you go through (I’d seen it before a couple times) and the flight attendant on the SBA-LAX flight insisted that my buddy see it. From there it was in to the United Club where we stayed hydrated for the hour or two before the redeye home. No upgrade there, but the exit row window seat was comfortable enough and pretty soon we were touching down in Newark, almost exactly 24 hours after leaving Philadelphia.
Yeah, just another normal Sunday brunch in Santa Barbara.
Tags: Dulles, Embraer, frequent flier, frequent flyer, Los Angeles, Mileage Run, Newark, Philadelphia, Photos, points, San Francisco, Santa Barbara, Trip Report
Posted by Seth on January 18, 2012 under Flying, frequent flyer, News |
I’ll be the first to admit that I was definitely betting against Philadelphia scoring service from Virgin America in their announcement yesterday. There were a couple other destinations on their "short list" which seemed more likely to me. Alas, I was wrong, and the carrier will be launching five daily frequencies starting in April.
As part of the launch release Virgin America pulled no punches, describing their competition in less than flattering terms. Said company CEO David Cush:
Travelers deserve more options than just the typical legacy airline cattle car, and we hope our unique brand of low fares and inventive service will be a breath of fresh air for Philadelphians.
I didn’t expect Philadelphia to be the new market based mostly on the fact that transcons are expensive and it generally takes a lot of capacity to compete in those markets; once daily service, especially between larger cities, is often frowned upon by customers. Virgin America is coming in big, however, adding three flights to Los Angeles which will increase the daily frequencies from 7 to 10, a reasonably significant capacity upgrade. Similarly, the frequencies on the San Francisco route will increase from 8 to 10 with the two new Virgin flights.
But are there enough passengers – profitable ones at that – to make the service work? Virgin seems to think so, suggesting that roughly half of the passengers on each of those routes takes a connecting flight rather than a nonstop option. So maybe there are enough people looking for nonstop options; the question is whether they’re profitable. Time will tell.
With all the hating that goes on against US Airways, this route might seem like a perfect assault. But attacking them at Philadelphia with only a couple non-stop destinations seems unlikely to be the way to go. Even Southwest, which attacked many more routes, is pulling back in their assault there, suggesting that US Airways is reasonably stable and willing to fight their competitors.
One thing it might do, however, is convince US Airways to compete on pricing for the routes. A one-way fare is currently $850 on US from Phillly to LA; the new numbers with Virgin in the market look to be a bit lower:
Interestingly, while US hasn’t been matching Delta fares on the route (or United Airlines on flights to San Francisco) they appear to be taking the Virgin entry into the market a bit more seriously. They aren’t completely matching the fare, but they are much closer, at least for San Francisco. Apparently they’re banking on their frequent flyers or the more frequent schedules demanding a $20ish premium for the route.
For Los Angeles, however, the price disparity remains, at least as of this morning.
It is also worth noting that elites in the US Airways Dividend Miles program can confirm that $850 fare into the first class cabin at the time of ticketing. Virgin is selling their first class cabin – admittedly MUCH nicer than that of the US Airways A321s – for about $1,000, a premium for elites, though still $200 less than the non-elite upgrade fare from US. Both are significantly higher than Delta’s first class fare on the route.
What does it all mean? I have no idea. But there are enough interesting bits at play here that it is worth watching. Oh, and prices on some of the inaugural flights are still pretty reasonable, so I might be headed to Philly for some fun in early April.
Tags: Delta, elite status, Flying, frequent flier, frequent flyer, Los Angeles, Philadelphia, San Francisco, Southwest Airline, United, United Airlines, upgrade, US Air, Virgin America
Posted by Seth on March 7, 2011 under frequent flyer, points |
Some folks love the challenge of earning frequent flyer points. To me, that’s just business. I do it and I accrue and I move on to the next flight. But when the time comes for redeeming those points, that’s where the fun begins. Part of it is because the airlines really do make it difficult to book awards. Part of it is because there are quirks and tricks and nuances in every program and understanding the rules of your specific program makes a huge difference. And part of it is that I generally feel triumphant when I can beat the airlines at their own game.
I won HUGE last week.
First up, our annual anniversary trip. Now in its 5th iteration, my wife and I have gone somewhere out of town for our anniversary each year. Ecuador, Philadelphia/Washington, DC Norway and Scotland were the previous four. This year’s goal was the Canadian maritime provinces. Turns out they’re a bit too spread out for us to hit as much as we wanted in the long weekend so we scaled back to just Nova Scotia. Not too disappointed about that at all.
With non-stop flights from New York to both Moncton and Halifax it was actually surprisingly easy to find award seats into the region. Our outbound requires a connection in Toronto but we’re waitlisted for the non-stop flight (shown in red on the map) and I’m betting that it clears. Either way, we get where we want to be on the day we want to get there and at roughly the times we want to fly. No complaints there. Coming back we picked Sydney as the departing airport. No, not that Sydney. There’s another one up in Nova Scotia. Being a tiny town with a tiny airport the prices on revenue tickets can be pretty ridiculous. So even though we’re only going a few hundred miles the cash version of these flights was pretty ridiculous. But award inventory wasn’t a problem at all. Connecting in Halifax and then back into Newark at good times and with no real issues.
As an added bonus, there are flights from Sydney to France (in the form of Saint Pierre & Miquelon, shown in purple on the map) that we just might have to try. If the flight schedules work that is definitely on my radar.
Did I mention that these were a pretty good deal in terms of valuation for the points redeemed? I like that the Continental booking engine gives you the offer to pay cash instead of redeeming miles for the trip. But I couldn’t help but laugh when this was the option it presented me:
Purchase this Reservation in Economy for $4,452.46 without redeeming miles
Instead I cashed in 50,000 points and about $100 in taxes for the two seats. I’d say that’s a damn good deal.
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Tags: Air Canada, award, Continental, Ecuador, France, frequent flyer, Norway, Nova Scotia, Philadelphia, points, Scotland, Sydney, Toronto, Washington DC
Posted by Seth on August 12, 2010 under Trip Reports |
I’m in Brussels right now waiting out the 4ish hour delay on my flight to Philadelphia on US Airways. So far they’ve mostly done things badly, but perhaps the worst part is that in order to actually speak with someone useful required clearing immigration and going to the ticket counter. Yes, they have an agent near the original gate who is handling rebooking of affected passengers. But she is unable to answer simple questions like “Is a 60 minute International to domestic connection in Philly legal?” or “Why can you not provide access to the EU-mandated phone call that I am permitted to make?” Her two comments were, “Go to the ticket counter,” and “That is not my job.” Funny thing is that she’s sitting at the counter with a US Airways name tag on and “helping” passengers who are affected. Seems quite a bit like it is her job.
So off to immigration I go. I relate my reason for passing through to the officer (“Apparently that is where the only competent employees are”) and he laughs a bit as he stamps me in. I make it to the check-in counter where I’m told by someone else that I really should go to the ticket sales window since I’m not checking bags. At least there was no line over there. The guy refused to consider any reroutes (“We don’t do that on this sort of ticket” but no explanation of what “this” is) but was kind enough to show me the documentation in my record for the cause of delay (mechanical) and that I’ve been protected on another flight tomorrow morning. Oh, and he also suggested I write down his name since this is his last day on the job and I cannot do anything to him. Classy. At least he was willing to have a conversation as opposed to the single agent US Airways assigned to deal with the 40ish folks in line when I finally left the air-side part of the terminal.
If everything works out perfectly I won’t be needing to take advantage of the protected booking. Given the operations so far, however, I’m not betting in my favor.
Posted by Seth on June 24, 2010 under Trip Reports |
I travel a decent amount, but apparently not particularly broadly. I thought my list of 40+ countries visited so far was pretty decent but with my most recent booking I’m also realizing that perhaps I’ve visited as many as I have because they have been relatively easy. And then along came a deal that I couldn’t say no to.
I needed to be in San Juan, Puerto Rico in mid-August. Airfare was running around $300ish round-trip. Not great but reasonable for the route. I was pretty close to booking that trip until I noticed that there was, perhaps, a similarly priced deal that would get me a ton more frequent flyer points. Instead of just flying to San Juan and back I’ll be flying in via San Francisco, Chicago, Brussels, Accra and Philadelphia.
Yeah, I’m going from New York City to Puerto Rico via Ghana.
This won’t be my first trip to Africa – I visited Egypt over Christmas last year – but it certainly will be the first trip into what I consider a “hard” country to visit. Among other things, the list of vaccinations required is pretty significant. Typhoid, Tetanus, Hepatitis A & B, Meningococcal Meningitis and – the big one – Yellow Fever. So on Tuesday I found myself hopping between clinics, getting vaccinated and giving blood to test antibody levels for some vaccines. I’m guessing that I’ll need a few more shots in a couple weeks when I get home, but the big one has been taken care of. I got my Yellow Fever vaccination and the certification card that will serve me for the next 10 years.
I’m not a huge fan of needles, but if this is what it takes for me to explore Ghana, Benin and Togo in August and other more adventurous destinations in the coming years, so be it. My obsession with travel is much, much stronger than my aversion to needles.
Tags: Accra, Belgium, Chicago, Egypt, Flying, frequent flyer, Ghana, New York, New York City, Philadelphia, points, Puerto Rico, San Francisco
Posted by Seth on May 12, 2010 under Trip Reports |
One of the nice things about out-of-town weddings is that they are a great excuse to see a city. Sure, there is a schedule to keep, but more often than not there is sufficient down-time that seeing at least a few of the highlights of the city is relatively easy. This past weekend we were in Philadelphia for my cousin’s wedding and we had plenty of free time on Saturday. Time to wander from the heart of downtown, City Hall, the length of Benjamin Franklin Parkway to the Museum of Art, making a few stops along the way.
City Hall barely fits in to the rest of town. It barely fits into the classic American architectural style, really. Probably not too much of a surprise given its history, but it does seem a bit strange to me. Nonetheless, there it is, right in the middle of town, with all its columns, gargoyles, trim and giant tower rising up from the middle.
It was also the starting point for our adventure on Saturday morning. From there we headed up though Love Park and along the boulevard to the Museum of Art. Perhaps most famous for its role in the original Rocky movie, it also happens to be quite a beautiful building. The detail work, particularly around the roof line, is most impressive. We didn’t go inside, nor did we run the steps, but we did watch many, many, many others make the run.
It turns out that there was a regatta in town so there were a ton of rowing teams there. They arrived by the bus load, groups of ten to twenty spilling out onto the plaza at the bottom of the steps before making the run up to the top. The most zealous of the groups could be heard trying to encourage their friends to make the run again, though a single trips was generally enough for most folks.
After the trip up to the museum we headed down to the waterfront, walking along the Schuylkill down to Market Street and across to 30th Street Station. It was National Train Day and I wanted to see just how big the celebration was. Huge. Overwhelming, really. Lots more about that part of the day here.
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Posted by Seth on May 10, 2010 under News, Trip Reports |
I certainly understand Amtrak’s efforts to promote rail ridership in the United States. Even if the offerings are relatively poor compared to many other countries, it is important to keep awareness up and try to attract more riders. For the third year now, Amtrak has run a National Train Day promotion, with events around the country to promote their services.
The festivities this year started in New York City a day prior to the actual event, with Taye Diggs launching a kick-off party for the weekend. Also present was the crew from the Cake Boss show on TLC. They were filming an episode for the show based on the fact that there was an enormous cake display set up in New York’s Pennsylvania Station. They had a model train set and a “city” made of cakes. There were about 30 buildings and roughly 3000 pounds of cake making up the model, not to mention two trains running on different levels in the model. I didn’t stick around for free cupcakes, mostly because the TLC folks apparently weren’t happy with the initial crowd reaction to the cake unveiling so they were going to take the shot again.
Next up on the schedule was actually riding the rails. We were in Philadelphia this weekend and decided to ride the rails rather than a bus this time a round. Between rush hour travel and the general comfort factor that Amtrak offers, plus a pretty good sale on advance purchase fares, the train just made more sense. Given the 6:30pm departure time and uncertain dinner schedule on arrival in Philadelphia, we decided to go for a bit of a picnic on the train. A block of cheese, some pretzel crisps and a bottle of champagne, decanted into water bottles made for quite the enjoyable ride. The pressure in one of the bottles of bubbly built up enough that it sounded like a firecracker going off when I opened the bottle on the train, but no one really seemed to mind too much in the end. And apparently consumption of private-stock alcohol isn’t permitted in the train on a regular basis but we didn’t have any troubles. All in all, a quite enjoyable commute down to Philadelphia.
The third bit of National Train Day that we celebrated was in Philadelphia’s 30th Street Station, part of the main celebration event. It was a zoo. There were way more people out and about celebrating than I expected to see. We actually got shut out of a few of the exhibits – most notably the antique rolling stock – because the lines were too long. Still, it was nice to see so many avid train buffs taking advantage of the things Amtrak had on offer. Not quite as much history of the rails as I would have liked to see, but I can understand them trying to celebrate the future of rail travel more than its past. After all, that’s what is going to help them ensure their existence.
And, finally, for your foaming pleasure, a short video of part of my ride from Newark to New York earlier in the day. I was riding in the space between two of the cars and poked the camera out through the gap between the heavy rubber pads that separate the cars from each other.
Posted by Seth on March 24, 2010 under News |
The writing was on the wall for this one since a couple weeks ago when Delta, American Airlines and jetBlue applied for exemptions at JFK, followed by Continental applying for exemptions at Newark and LaGuardia. US Airways applied for an exemption for their operations at Philadelphia today.
The claim by US Air is actually pretty entertaining. Basically they’re saying that they pick up so much of the overflow from New York that it overwhelms their facilities. Just 11 flights diverting was enough to throw a spanner in the system.
…on March 13, 11 flights headed for New York-area airports diverted to Philadelphia because of bad weather. The extra demand caused a delay for departures from Philadelphia. This resulted in clogged taxiways and gates…"
These 11 diversions had such an impact that the airport informed the FAA that they were unable to accept any more diversions for fear of completely disrupting operations. For only 11 extra planes on the ground. Something doesn’t add up there.
The exemption applications have become a joke. I truly hope that the FAA denies all of them; doing otherwise would expose the new rule for the farce that it is and there’s no way the FAA is ready to admit that yet.
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Posted by Seth on March 18, 2010 under News |
Two of the worst airports in the country for tarmac delays are in the New York City area: Newark and JFK. And the carriers with the most operations out of those airports, Delta, American Airlines, jetBlue and Continental, have significant exposure to the impending DoT rule regarding 3-hour delays on the tarmac. The response of those carriers has been two pronged, one in the public and one to the government. The carriers are very publicly stating that they will be canceling more flights rather than risk the fines and they are also applying for exemptions from the rule at those airports.
The exemption applications started with Delta and jetBlue last week. American submitted a similar request a couple days later. And now, feeling a bit left out, Continental has now submitted an even broader request, claiming that all three NYC airports should be treated equally because the runway construction at JFK will have a cascading impact on the entire airspace, not just on JFK directly.
As ridiculous as I think the rule is, the way the airlines are responding is even more ridiculous. I fully expect that United Airlines will be applying for an exemption at Dulles US Airways at Philadelphia (they each more 3+ hour delays than Newark did last year) just to round out the party. I also don’t expect the DoT to grant the exemptions. If they do it will be an admission that the rule was never intended to actually be enforced in the first place.
Yes, flights will be cancelled. Yes, passengers will suffer for that. And there’s even a decent chance that a flight or two will actually cross the magical three hour limit and the carrier will suffer for it. But the cry-baby attitude that the airlines are displaying is pathetic.
No matter which way the DoT rules on these applications, the situation is a joke.
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Posted by Seth on February 17, 2010 under News |
The “Southwest Effect” is a rather entertaining part of air traffic lore. The name was coined long ago as Southwest Airlines would show up to provide service at an airport that generally had limited legacy carrier service. Prior to Southwest showing up the fares in that market would be high and then Southwest would bring lower fares in. The legacy carriers would similarly reduce their fares and the consumers won. It has happened many, many times over the years and the effect is pretty well documented.
Southwest announced yesterday that they are going to be launching service between Boston and Philadelphia, taking on US Airways as the only two carriers to offer non-stop service on that route. The fare changes since the initial announcement have been dramatic, to say the least. Dan Webb over at the Things in the Sky blog has some of the numbers behind the expected effect that this announcement will have. Yes, just looking at the walk-up fares available on the route ($550 one-way the week before Southwest shows up, $59 one-way the week after, a roughly 90% drop!) give light to some potential issues that US Airways can expect to see. But even more damning are the numbers available from the federal government.
The Bureau of Transportation Statistics collects and publishes a ton of data from air carriers. And it is all available on their website, assuming you can figure out how to generate the queries correctly. When you figure that out you get stats like these:
The important takeaway from these numbers is that, on average, US Airways brings in about $141,000 in revenue daily from passengers flying between Boston and Philly, at an average of $344.60 from each customer. This is only considering the O/D traffic between these two cities – there are plenty of connecting passengers, too – but that revenue number is very strong. With the introduction of the $59 fares it isn’t too hard to extrapolate out that the average fares are going to drop. A lot. Probably down near the $100/passenger numbers that Manchester and Providence are seeing today. Plus, Southwest is likely to pick up some of the load that US Air is getting right now, cutting the total number of passengers that US Air gets revenue from.
But even if the load numbers hold steady the drop in revenue will be a huge hit on US Air. At a $100/passenger average fare each way the annualized hit that US Airways will see in their revenue will approach $35MM. Yup, $35,000,000. That’s a lot of money to lose, especially for a carrier that hasn’t been particularly profitable lately.
There are some reasons to believe that US Airways is still going to do OK on the route. For one thing, they offer up to 15 flights on the route each day while Southwest is starting with only 5 daily trips. Customers are big fans of having choice in their travel schedules. But the five daily flights should offer sufficient options to put a dent in the US Airways numbers. And US Airways has a pretty strong collection of loyal frequent flyers in the Philadelphia area though it is not at all clear just how many of them are loyal only because they have no better option.
Is this a death knell for US Air? Hardly. They’re still pretty strong and they’ve got some options still in front of them. Of course, if they also end up backing out of the LaGuardia/Washington National slot swap as is being reported now, that will further hurt their pricing power in a number of markets. It is going to be a bumpy road for the foreseeable future.
Hat tip to Dan for the graphic with the numbers!
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Posted by Seth on February 9, 2010 under News |
There is serious snow due in the mid-Atlantic – stretching from Washington, DC to New York City – between this evening and tomorrow. Depending on which forecast you believe the accumulations will range up to 18” in various areas. And the airlines are pretty much just giving up. The realize that odds are they won’t actually be able to operate anywhere close to on schedule so they simply aren’t bothering to try. Here are some of the highlights from a couple carriers.
Continental: (details)
- LGA – All flights canceled effective 8am Wednesday, February 10
- EWR – All flights canceled for February 10 except for the three long-haul arrivals already in the air (TLV, DEL, BOM) when the decision was made this afternoon
- PHL – All flights canceled until at least Wednesday night
- PIT, BWI, DCA, IAD – All service canceled until 11am Thursday, February 11
- PVD – Likely cancelation of service to CLE on the afternoon of February 10
jetBlue:
will suspend the majority of operations to and from the following cities for Wednesday, Feb. 10 due to a forecasted severe winter snowstorm:
- John F. Kennedy International Airport and LaGuardia in New York City
- White Plains/Westchester County Airport
- Newark Liberty Airport
It seems that only one runway is expected to be in operation at Dulles and nothing at National. Newark is going to be pretty much shut down. LaGuardia and Philly, too. I’m really glad that I’m not flying during this mess. I just hope that the system is functional enough by Sunday that my flights are operating.
