Monthly Archive for January, 2011Page 2 of 3

Southwest And FlightStats – Mystery Solved

Recently, there was some media buzz about FlightStats and its reports about Southwest’s on-time performance.

The first concern was that the reports indicated a steep decline in Southwest’s operational performance. In fact, December data only showed that a little over half of the airlines flights were arriving on time. What was also interesting is that there was a significant discrepancy (sometimes over a ten point spread) between FlightStats’ numbers and Southwest’s numbers in the monthly Air Travel Consumer Report released by the DOT.

It appears that the mystery has finally been solved. FlightStats was relying on an FAA data feed for Southwest’s gate times, and that source was changed in September, causing the discrepancy between FlightStats and DOT.

So, why didn’t other airlines that report data to the government see the see a hit in their performance? Well, a lot of other carriers provide their operating data to third parties, so FlightStats had another good source for gate times for those carriers. Southwest, however, does not share its data to companies like FlightStats.

Now that the problem has been identified, Southwest will be excluded from FlightStats’ monthly reports, though FlightStats hopes that will change. A company representative told me that ”we are committed to complete and accurate data and seek a direct relationship with Southwest to assure the public and the media useful, timely and accurate information.”

Whether that happens is a different question. A Southwest representative wrote in a post on FlyerTalk that “developing this kind of one-off, 3rd-party distribution capability isn’t an expense that contributes in any way to safety, low fares or customer service, which are our #1 objectives.”

Anyway, while FlightStats’ numbers for the past couple of months have been on the negative side – government statistics show that Southwest has had trouble with on-time performance of late. The airline was ranked 16th (out of 18 reporting carriers)  for November by the government. The airline ranked 17th in October.

American Orders Two 777-300ERs

American Airlines has just announced that it has ordered two 777-300ERs that will be delivered late next year.

“We value the combination of size, range and performance of the 777-300ER, as well as the extensive customer amenities it offers. The seating capability of the aircraft will give us growth flexibility in slot-constrained airports and provide us with greater ability to serve new long-haul markets,” said American president Tom Horton in the news release.

It’ll be interesting to see where these end up, for sure. When Horton says slot-controlled airports, China comes to mind, as well as American’s new service to Tokyo-Haneda. And it will be interesting to see what markets are added as a result. (Possibly Asian destinations?) Then again, only two 777-300ERs won’t allow American to add a whole bunch to its route map.

The announcement comes as American reported a $94 million net loss for the fourth quarter, which represents a significant year-over-year improvement.

American currently operates 47 777-200ERs.

Earnings Season is Upon Us!

Delta’s earnings report yesterday marked the beginning of a flurry of fourth quarter earnings reports among the airlines. I’ll have some thoughts on their earnings call within the next few days hopefully, though I don’t think there was anything too exciting/Earth-shattering. Anyway, here’s a list of the upcoming earnings calls with links to investor relations pages, where applicable.

Wednesday, January 19

American

Thursday, January 20

Southwest

Tuesday, January 25

Alaska

Wednesday, January 26

United/Continental
US Airways

Thursday, January 27

JetBlue

Monday, January 31

Allegiant

Tuesday, February 1

Hawaiian

Virgin America’s CEO on the A320neo

Virgin America made waves yesterday when the airline announced it is the launch customer for the new A320neo, with an order for 30 of the type. Deliveries are slated to begin in 2016, while 30 A320s with sharklets will be delivered from 2013 through 2016. A few hours after the announcement in the wee hours of the morning here in the United States, I was able to chat with David Cush, Virgin America’s CEO, about the new fleet growth.

David was pleased that Airbus decided to upgrade an existing fleet type that Virgin already flies. “We’re a single-fleet operator. We get tremendous cost efficiencies and operating efficiencies out of that,” he said. David added that the neo allows Virgin “to preserve our single-fleet characteristics while gaining the improvements from the technological advances in engines.”

Virgin America CEO David Cush, Airbus COO Customers John Leahy, Virgin Group Founder Sir Richard Branson, and Airbus CEO Tom Enders celebrate Virgin America’s order for the A320neo. Photo Credit: Virgin America.

Virgin has yet to announce a selection on engines for either part of the order. The sharklet-equipped aircraft from Airbus are sold with the existing CFM56 (used on Virgin’s current fleet) or IAE V2500, while the CFM LEAP-X or Pratt & Whitney PW1000G geared turbofan will power the A320neo.

“You generally like to have an engine decision two years in advance,” said David. Because the first phase of 30 deliveries starts in 2013, an engine selection would be “about a June decision, at the latest, under the best of circumstances.” Virgin has more time to decide on an engine for the neo, but David told me that it is the airline’s “desire is to get both of these issues closed out at the same time and hopefully within the next four months or so.”

Virgin’s order was based on the carrier’s original memorandum of understanding with Airbus that was announced a few months ago at Farnborough. Under that deal, Virgin would be getting about 10 aircraft annually for a few years. The  growth announced in the order yesterday seemed to be a bit less than that. David told me that the fleet growth is “slightly slower, but that’s more based on the availability of the neo…it’s really based on how quickly they [Airbus] can get the neo’s production rate up.”

“We’ll keep basically the same rate of growth, it’s just that we’ll go out to the lessor community and find the additional aircraft we’ll need for growth,” he added. David later mentioned that Virgin is planning to grow its fleet by 17 aircraft this year and next. The airline currently has 34 aircraft flying. With my math, Virgin would have 51 aircraft at the end of 2012, so the 60 from this order bringing the total fleet to 111 frames by 2019.

I was also interested in fleet mix – the airline’s A319s currently make up roughly 30% of the fleet, and that share will decrease if Virgin keeps taking on A320s. “The performance capabilities of that aircraft, given our long-haul network, are important,” David said. “I think as the performance of the 320 continues to be improved, that’s really our aircraft of choice,” he added.

Not surprisingly, our discussion moved to the benefits of the A320neo. The new engines on the aircraft are more fuel efficient, reducing environmental impact and providing cost savings. In yesterday’s news release, Virgin noted “it is estimated that the A320neo’s fuel efficiency will yield an average annual savings of $1.1 million per aircraft.”

Photo Credit: Virgin America.

One benefit of the A320neo is that it will provide approximately 500 nautical miles in additional range, which David says will allow Virgin “to operate our current network more efficiently.” A specific example cited by David was Boston to San Francisco, Virgin’s longest route (2,704 miles). David said that currently, Virgin “simply will not fly a 320 from Boston to San Francisco during the winter because if you have strong headwinds, which are the case about 30-40% of the time, you can take a 30-40 seat payload restriction on that route.” But the additional range from the A320neo will let Virgin “to fly our longest-haul routes during the winter, during the heavy headwinds, without a payload restriction.”

Naturally, the range increase also opens up new markets for Virgin. David noted that Virgin is “interested in serving Hawaii,” for example. “The sharklets alone probably give us the ability to serve Hawaii beginning in 2013, but perhaps with some limitations. The key thing is the neo in 2016 gives us full payload capability in both directions…and in particular for Maui where you have a short runway and some runway obstructions that require additional performance,” David explained.

Of course, Virgin needs to pay for all of these fancy new narrowbodies, so I briefly asked David about financing them. “Our key financing needs are really around aircraft,” said David, who continued: “We can support our growth right now with internally-generated cash flow, however the aircraft are expensive…our key focus, is making sure we can finance our aircraft. We’ve had no problem up to now.” David noted that Virgin was able to finance “four aircraft just about four weeks ago, so the debt markets are open.”

Thanks as always to David for taking to the time to speak with me!

I have a few of my own thoughts on the deal. I think this a smart move. By becoming the launch customer, Virgin gets a nice little cost advantage out of the gate, though moves by other carriers will determine how long that lasts. The only airline to have something similar is Republic’s CS300 order, though competition between Frontier and Virgin is limited. And we’ll have to see if any other American carriers decide to order the CSSeries, which is currently slated to enter service about three years before the neo.

But, if Airbus’ predicted 15% reduction in costs comes to fruition, that can improve Virgin’s margins, might make some routes viable, and conceivably gives it more pricing power due to a lower cost base. Meanwhile, the lower aircraft cost provides a nice cushion as other costs (such as labor) potentially creep up as Virgin matures.

That being said, Virgin America continues to face challenges. Many of these, like weak economic growth and high oil prices, are macro factors that will affect the entire industry. But Virgin is still a new player in many of its markets, and those already have fierce competition. The fact that Virgin posted its first net profit in the third quarter is certainly encouraging, but it was a strong quarter across the industry. Virgin’s fourth quarter results should provide additional insight, of course.

Virgin America Orders the A320neo

Very early this morning Virgin America announced that it would become the launch customer for the new A320neo, with deliveries beginning in 2016.  (For those keeping track at home, Indigo last week announced its intent to acquire the neo, that that wasn’t a firm order.) The order finalizes the memorandum of understanding announced at Farnborough. Virgin America has yet to make an engine selection.

Under the original MoU, Virgin would take 40 A320s with sharklets from 2013 to 2016, with options for 20 more from 2017 to 2018. Now Virgin will take 30 sharklet-equipped A320s from 2013 to 2016, with 30 more A320neos. The airline says it will triple the size of its fleet over the next few years, with 111 aircraft in 2019.

Certainly big news on a long holiday weekend here in the US. I’ll be talking to Virgin America’s CEO later this afternoon about the order as well, so I should have some more thoughts tomorrow.


Photo Credit: Airbus.

Virgin America’s CEO On New Route Performance

I’m back with another portion of my recent interview with Virgin America CEO David Cush (you can see the first installment here). Virgin has been adding a few routes over the past few months, so I decided to ask David for some updates on their performance.

For context purposes, the interview took place on December 22nd.

A few weeks ago, Virgin launched service to Cabo San Lucas, its second international destination, from San Francisco. David says the route is “doing quite well straight out of the gate,” and noted there we strong bookings for the holidays through January and February.

David also noted that while Virgin only had a Mexico schedule loaded through May, Cabo service would be expanded to year-round.

Virgin will be adding its second Mexican destination, Cancun, later this month. David said that “my expectation is that will be year-round, but we’re trying to decide what the split is between San Francisco and LA.” He also noted that Virgin’s arrival time in Los Angeles from Cancun is pretty late due to the slot they received for customs clearance, and the carrier is “trying to improve that.”

“Once we have those answers, we’ll decide on Cancun,” he said.

Virgin’s latest domestic destination, Dallas-Fort Worth, launched in December with twice-daily service from Los Angeles and San Francisco. Even though the station was only running for a few weeks, I was very interested in how Virgin was performing at American’s fortress hub so far.

“It’s tough to tell because of the holidays,” said David. “It’s obviously full, we’re getting good prices, but a lot of that comes down to the fact that it’s holiday travel and everything’s full and everything’s getting good prices. So it’s performing the way the way the rest of the network is right now.”

He added that “the real test” for Dallas will be January and February, as those are soft periods for demand. But David said that Virgin is “pretty optimistic.”

In October, Virgin inaugurated Orlando service with one flight each to LAX and SFO. David tells me the market is “doing very well. It’s a big, strong market. We’re happy with how it’s developed and how quickly it’s developed.”

Before Orlando came Virgin’s first international city — Toronto. “We are going through a tough winter,” David said of the market. He elaborate further, noting that Virgin is “looking forward to it being over, and having our loads return to what was a very strong summer.” He also says “the results that we have were not unexpected.”

Yesterday, the DOT released international traffic numbers for July, the first full month of Virgin’s service. This data indicates Virgin had a 68.9% load factor on its Los Angeles route, while San Francisco flights were 69.2% full.

I always appreciated David’s commentary on routes, and hopefully we’ll get the chance to do it again soon!

Looking At Some of US Airways’ Latest Numbers

I haven’t spent some quality time with US Airways in a few weeks. So let’s change that! Last week the airline released its monthly traffic numbers and the ever-important revenue estimate, and also issued an investor update with a revised fourth quarter guidance.

In the traffic release, US Airways President Scott Kirby noted that “last two weeks of December presented a challenging operational environment due to snowstorms in Europe and throughout the northeastern part of the U.S.,” but did provide an estimate of the financial impact of the weather like Delta. “The US Airways team did a terrific job of taking care of our customers during this holiday travel period,” he added.

The airline also reported that its consolidated passenger revenue and total revenue per available seat mile were both up 5% compared to December 2009. December load factor on mainline flights was 80.8%, a new record, as traffic increased more than US Airways increased capacity.

Anyway…onto the guidance. I always enjoy looking at investor updates from airlines, especially when they can be compared to earlier reports. For example, in October US Airways predicted it would be paying between $2.35 and $2.40 for jet fuel on its mainline flights,  but that’s been upped slightly from $2.38 to $2.43 in the latest investor update.

It appears that US Airways’ unit cots for the quarter are coming in slightly lower than previously expected. In October the airline said that CASM excluding fuel and profit sharing for the quarter would fall anywhere from -1% lower to 1% higher year-over-year. But now the airline’s low end of the forecast is a 2% decrease, and its high forecast is no growth compared to the fourth quarter of 2009.

The last thing I found interesting was that the airline’s estimate for non-aircraft capital expenditures for the quarter was roughly cut in half, from $49 million to $24 million. An airline spokeswoman tells me that “this kind of adjustment happens each year, particularly in the last quarter.”

Anyway, that’s some of the latest from US Airways. I’m really interested in what they’ll have to say during their fourth quarter earnings call. The airline is slated receive 12 new A320-family aircraft during the second half of this year, so it will be interesting to hear what the plans are for those. Meanwhile, oil prices continue to creep up. US Airways has been avoiding hedging for the past couple of years. I wonder if any of the more recent price moves will convince them otherwise.

United Cuts Denver-Heathrow, but Boosts Dulles and O’Hare Flights

Untied Airlines will not resume its seasonal flights from its Denver hub to London Heathrow. The service was slated to begin on April 1 with a 777. Denver, however, will keep its transatlantic link as British Airways flies this route as well. United customers will have to connect to the airline’s other flights out of Chicago, Los Angeles, San Francisco, or Washington-Dulles.

Speaking of United’s other flights, the airline will be boosting capacity on a couple. Dulles will have four Heathrow flights this spring. The new flight, operated by a 767-300 will be United’s third evening departure. Meanwhile, United’s first O’Hare departure will be upgraded from a 767-300 to a 747-400 at the end of March. That’s a pretty significant capacity boost, considering that in United’s configuration, a 744 is basically double the size of a 763.

On Southwest’s On-Time Performance

Last week, a friend sent me an interesting Chicago Sun-Times piece about Southwest’s December on-time performance, which, according to FlightStats, was a whopping 55% during the month. Of course, parts of the month were affected by weather, but some of Southwest’s peers had over 80% of their flights arrive on-time (within 15 minutes of scheduled arrival).

What’s very interesting thing is that there is a big difference between Southwest’s and FlightStats’ numbers. In October – the latest month for which government data is available – Southwest’s on-time percentage reported in the DOT’s Air Travel Consumer Report was 77.9%, while FlightStats reported it at 65.5%.

Minor differences between the two sources is not all to surprising, but such a wide spread is. For comparison’s sake, United’s performance as reported by the DOT was 89.9% for October, while FlightStats reported 89.1%. That’s interesting because according the DOT Air Travel Consumer Report, Southwest and United both use ACARS for their reporting.

According to the article, Southwest and FlightStats are now trying to figure out what’s going on. But even looking at government data – there is some reason to wonder about Southwest’s performance. The airline ranked ninth of the airlines that report their DOT numbers in October 2009, while Southwest came was 17th in the same month in 2010. Meanwhile, Southwest’s on-time performance for October decreased year-over-year while it improved for all airlines that report overall. Poor on-time performance is certainly is worrying for a few reasons:

  1. Southwest’s recent focus on business travelers. The airline has focused more on business travelers lately, adding markets like LaGuardia and re-vamping its frequent flyer program to reward passengers who pay for higher fares. Southwest has a good sales pitch for business travel, but poor on-time performance hurts that.
  2. The addition of the 737-800. Southwest’s announcement that it would add the larger 737-800 to its fleet was certainly exciting, but has operational and scheduling implications. Logic would dictate that a 737-800 would take more time to turn between flights, so that requires scheduling adjustments, and probably some additional ground handling procedures.
  3. AirTran. Adding AirTran brings another fleet type, the 717, arguably adding more complexity to Southwest’s operation. Meanwhile, if something is off with Southwest at the moment, logic would dictate that only makes an acquisition more difficult.

Now, just for fun (really!), I decided to take a closer look at some of Southwest’s numbers. The DOT on-time database is quite comprehensive, and as a bonus its free! I decided to analyze Philadelphia as its one of those busier business markets that Southwest has entered over the past few years, and US Airways’ hub provides a nice basis for comparison. (Only US Airways mainline is included.) Plus, US Airways has been focusing on on-time performance over the past few years.

Before I get going – usual disclaimer on data-laden posts. My analysis, provided on an “as-is” basis, is based on DOT data. I am relying on the fact on that data being accurate (and who knows if that’s the case with this FlightStats situation). Also, there’s always the chance that I screwed up at some point. If anyone’s interested in how I calculated these results feel free to drop me a note. Anyway…

Photo Credit: Jay Bowie. Used with permission.

First off,  Southwest’s on-time performance in Philadelphia did slip a little bit from 2009 to 2010, from 74.8% to 72.2%. So there was a bit of a decrease, but nothing huge. Despite the lack of a major change (based on DOT data), there are still some interesting results to look at. It appears that Philadelphia – for lack of a better word – “amplifies” Southwest delays. As you can see below, departures are, on average, more off-schedule than arrivals. (Any diversions, which have departure delay times, are excluded.)

Those departure delays get pretty lengthy at some points during the day, so here’s a comparison to US Airways mainline:

Now, none of US Airways’ results here have regional flights, so I decided to focus on one route – Philadelphia to Boston (only in that direction) for a specific apples-to-apples comparison. US Airways has had a stranglehold on the market for awhile, and Southwest shook things up last year. There are some Republic flights mixed in so I focused on weekdays to minimize those. For on-time performance percentages, this chart excludes cancellations and diversions. (For the DOT’s monthly reports, cancellations end up hurting on-time performance. I decided to exclude them here to get what I think is a better sense of operational performance on this specific route.)

Yeah, not that pretty. It seems that the source of most delays for Southwest are on the ground. In fact, more of Southwest’s arrivals and departures to/from Philadelphia are shorter than scheduled (form gate to gate) than US Airways flights. Such a result would indicate that Southwest’s schedule, at least in terms of flight duration, could be a bit more padded than US Airways.

Meanwhile, US Airways’ better performance could indicate its turnaround times are more indicative of reality, and that the airline runs a good operation at Philadelphia (rewarding employees for on-time performance helps in that area). So let’s just go with my guess that something’s off on the ground.

Are Southwest’s legendary short turn times still realistic? The carrier appears to be carrying more connecting passengers than before (a subject of a whole other post) – and anecdotal evidence suggests Southwest is more willing to hold flights for connections. The airline’s load factors are also high – Southwest’s flights were 80.4% full in December – that’s 10.7 percentage points higher than December 2008. These situations create new challenges that the airline must address, whether it be schedule adjustments, new ground handling procedures, or perhaps extra manpower.

Anyway, here’s hoping you found this at least slightly interesting! I think this is certainly worth further examination, especially when the DOT releases the November numbers later this month. At that point I’ll probably examine a few more airports.

Continental Evaluating BusinessFirst Upgrades on 767-200ERs

Continental Airlines is reconsidering its pre-merger decision to equip the carrier’s fleet of ten 767-200ERs with its new lie-flat BusinessFirst seat.

A Continental spokesman says the combined fleet of Continental and United continues to be evaluated after their merger closed in October 2010. No final decision has been made about upgrading the 767-200ERs, or when such a modification would take place.

Upgrades on the rest of the Continental international fleet, however, continue. The airline recently completed installing the new product on its fleet of 22 777-200ERs. Meanwhile, 32 of its 41 757-200s have been refitted, with the remaining aircraft planned to be completed in July.

The carrier says that upgrades on tweleve 767-400ERs are slated to begin later this year, with completion slated for June 2012. Four 767-400ERs flying for Continental Micronesia will remain in their current configuration.

Continental merger partner United has also been refreshing its long-haul product. The carrier has completed refitting its 747-400 and 767-300ER fleets with new interiors that include lie-flat seats in first and business class. Eight of United’s 46 777s have received the new product as well.

Continental’s new BusinessFirst was first placed in revenue service in November 2009, onboard a 777-200ER.