Iphone apps are all the rage these days, and a short while ago I blogged about Southwest’s latest offering. Well, last week Lufthansa unveiled Lufthansa Navigator, and to be honest, it looks incredibly helpful!
As the name implies, the free app takes on the role of a navigation system that one might find in a car, except at the airport level – the app determines your location and can provide directions to a gate, lounge, ATM, restroom, etc. Pictures of the terminal interior are provided as well to make getting around easier.
Currently, the app is only in a test phase in Frankfurt that will last for a few months. Users will be surveyed by Lufthansa to evaluate how helpful that app is for its passengers and to see what changes should be made. The app is free through Apple’s App Store, and is available in both German and English.
I think this program is very innovative, and a great move by Lufthansa. Personally, I see this especially helpful to passengers who are transferring through Frankfurt and have never been there before. Hopefully it is successful and they can expand it to other airports.
Of course, one thing that could hurt the app’s success is the expense one will incur by using it – especially iPhone users that don’t have international data plans, for example.



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