Archive for the 'Southwest' Category

A Quick Look at Boston-Baltimore

Earlier this week, AirTran said it would be offering double A+ Rewards credits between Boston and Baltimore for trips booked and flown between March 15 and May 21. The airline has run a similar promotion before, but has now sweetened the pot by making those bonus credits eligible for elite status. My guess is that AirTran wants to build up some loyalty, since right now consumers only concerned about price can find a great fare Southwest, AirTran, or JetBlue.

That promotion made me want to investigate the market by looking into T100 data – and it’s very interesting to look at. Traffic has flourished with passenger counts increasing over 150% year-over-year in December (the most recent data). And control of the market has shifted a good amount. In December 2008, AirTran had over 70% of the market with some competition from Comair. In December 2009, AirTran was still the dominant carrier, but its market share had eroded to 48%.

Fares on the route decreased over 28% to $95.65 in the third quarter of 2009 compared to the same period the year prior. That number, however, doesn’t paint a clear picture since Southwest entered in the middle of August and JetBlue launched in September. We’ll probably get some more clarity once the DOT’s fourth quarter data is released.

But this is a market that I’m very interested in and want to study further, especially in terms of connecting passengers. For example, how many of Southwest’s passengers are using Baltimore to get to the rest of their network? The same question can be asked for AirTran. Meanwhile, how many JetBlue passengers on the route are going to Boston to tap into their network? Hopefully my professors will be kind in the homework department in the near future so I can check things like that out. :D

Geek Test: The Answer

Well, for one reason or another, the geek test yesterday got a heck of a lot of hits. I’m not complaining. :D But I noticed one big thing – the “other airline’s” aircraft! As you can see here, the rampers line up alongside an AirTran 717:

But then, for the shot from inside said plane, the engines magically move from the tail to under the wing! :D

Friends of mine noticed other things – my friend Jay noticed that a 737-700 was initially behind the rampers, and then they’re in front of a 737-300. Also, my friend Steve noticed that the rampers weren’t wearing any badges.

Really, not a big deal. But just a thing that bothers airplane geeks. Maybe Southwest could hire me to consult for future ads? :D

Geek Test: What’s Wrong With This Southwest Ad?

Southwest is releasing a bunch of new advertisements just in time for March Madness, and they posted one online yesterday. It’s hilarious and I love it. But, there is something “wrong” with the video. If you’re a true airplane geek, you should hopefully find the inaccuracy here. :D

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Leave your answer in the comments!

Yet More Denver Promotions

Well, the competition going on in Denver has really resulted in some great promotions, and I just noticed another one going on after United essentially matched another one from Southwest. The latter has really been pushing its Business Select product (which I still don’t think is worth the price, unless you always buy full economy fares), and for awhile was offering a free roundtrip after the purchase of a Business Select roundtrip out of Denver.

Well, I discovered that last week Southwest has been selectively offering Business Select at the same price of its Anytime (fully refundable) fare, which represents a savings of only about $15-20. Of course, if you’re going to book an Anytime fare anyway, that’s a no-brainer. Though I still don’t think Business Select presents enough of a value when the prices are compared to Southwest’s cheapest fares. (Besides, you can get the main perk of Business Select – priority boarding – for $20 roundtrip with EarlyBird Check-In.)

Anyway, United tweeted about a new similar promotion – it has lowered its First Class fares for some markets out of Denver. Conveniently, the fares listed on the page for the promotion are the same as Southwest’s fares. :D

So, I guess if you want to fly first class on the cheap, this is for you. I would caution that on United you should avoid the regional jets. Yes, the larger RJs have a first class cabin but they aren’t as nice as mainline (no IFE, for example).

Anyway, I think it’s smart that the airlines have been doing these promotions. First of all, they’re going for the high-yielding business travelers here. But my other guess is that competing on first class fares (or in the past promotion, more expense economy fares) doesn’t have as much as a negative effect on a carrier’s bottom line than a race to the bottom on the cheap fares.

Southwest to Launch Boston-Philly

Yesterday, Philadelphia’s new Terminal E extension opened, which will be used for Southwest (they’re leaving their Terminal D gates). First, that’s great news for PHL. E really needed help. But, anyway, Southwest used the event to announce new service to Boston five times a day with an introductory $59 fare. Of course, that’s not great news for US Airways.

Man, this brings back memories to when Southwest started Philadelphia service from Providence. As soon as that happened, I remember getting a postcard from US Airways announcing its new $29 “GoFares” on the routes, which was conveniently the same fare as Southwest. As a result of that fare war, O&D passengers (those going between PVD-PHL as the origin and destination) increased greatly. I think the same thing could happen here. Let’s take a look at the market – the table shows the average fare, average yield, the biggest carrier, that carrier’s market share, and the average fare for that carrier.

So, both Providence and Manchester have more O&D passengers than Boston, despite the fact that there’s more capacity to PHL from Boston, and I have to think that a good number of those passengers could be avoiding the higher fares in Boston. I mean, look at the yields that US Airways is getting out of Boston!

But, that gravy train seems to be coming to an end. Take a look at the coach fare for the week before Southwest arrives, and then look for the week after, when US Airways is matching Southwest.

While Southwest’s entrance will certainly have a negative effect on US Airways’ financial performance on these routes, US Airways still has a strong advantage over Southwest in the schedule department. In the summer, US basically has hourly service with sixteen departures a day. Plus, I think the E190 is the perfect aircraft for US Airways in the market to support such frequent service. But, I’m sure Southwest will do fine on this one – they will certainly pick up O&D passengers but PHL service opens up additional connecting opportunities as well. And even though Southwest’s schedule might not be as great as US Airways’, the latter’s yields are going to take a serious beating here.

The low fares here (from both carriers) will certainly stimulate the market, taking away passengers from PVD/MHT, Acela, and possibly driving as well.

Southwest seems to be doing well in Boston so far – consider the 81% load factor in November and the 89% load factor the month before that. Southwest has slowly been growing the station – boosting service to Midway and Baltimore while adding service to St. Louis and Denver. The airline will also be adding a third gate in Boston to support the new service.

Anyway, this one will be fun to watch.

Southwest’s A-List Promotion for Denver Fliers

Well, Southwest continues to be a aggressive in Denver with its promotions. After giving out free roundtrips for Business Select tickets out of the city, Southwest is now offering faster access to it’s still-new elite level, A-List, for Colorado residents. While sixteen roundtrips are required to earn the status, Southwest is now giving out the status for only four roundtrips.

But, one should note that one has a full year to make those sixteen roundtrips, while one must book and fly the four roundtrips in a three-month period, or one quarter. So Southwest is doing some simple math here and hoping that such passengers would be doing about sixteen roundtrips a year anyway, so this promotion just makes them A-Listers faster.

So clearly Southwest is aiming at Frontier and United’s elites here. But is it worth it for those elites to make the switch? I’m not sure. Those elites already get two free bags, so that part of Southwest’s campaign doesn’t do much. No change fees on Southwest is certainly nice, though. The A-List benefits of priority check-in, security, and boarding are the same as the other airlines’ programs.

Plus, I think Frontier’s and United’s perks are a bit nicer than Southwest’s, to be honest. Frontier and United’s elites get a shot at more legroom with STRETCH and Economy Plus, respectively, and also earn a mileage bonus once they’re elite. Also, Ascent and Summit members on Frontier get free DirecTV, while United miles are very valuable as they can be used across the Star Alliance.

This one could end up being a win for Frontier and United fliers, though. Last time Southwest unveiled a Denver promotion the two carriers quickly responded with offers of their own, so we’ll have to see if something similar occurs this time.

More details can be found here: southwest.com/denveralist.

Looking at January Revenue Estimates

Quick post today – for one, I’ve been traveling. Second, my main laptop’s battery is broken, so I’m writing with an Asus Eee netbook. It’s a cool little thing, don’t get me wrong, but typing for awhile can be a hassle.

Anyway, here are the PRASM estimates from the carriers who provide them:

And, as always, here’s a graph of Continental’s results, as they provide a final number for the month prior:

So, for each carrier we saw an improvement from the month prior – and that’s great. Of course, Southwest’s results stand out a bit with the double-digit increase, and I think that’s mainly driven by an increase in load factor by over 9 points for the airline. During the airline’s earnings all CFO Laura Wright said that comparisons might get harder as capacity will be down less in future months than in January. But, at the same time, as we move forward, the 2009 numbers that will be used for comparisons for all cariers will be getting progressiviely worse, which can only help the numbers.

On a side note, I wonder how the cutover to Sabre affected JetBlue’s numbers. By all accounts, it went just wonderfully, but during the weekend of the transition load factors were capped at 40-60% on some flights, so that coud’ve had a bit of an effect.



Southwest’s New iPhone App

Yes, two Southwest posts in one day. Sorry. :)

Last week, the airline announced its brand new iPhone app, which has actually been around since December, but there was no press release on the subject until last week. My guess is that Southwest wanted to launch it quietly and see if there were any bugs before publicizing it.

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Anyway, the features of the app aren’t actually all that different compared to Southwest’s current mobile website, except for the DING! feature. But even though most of the features aren’t new – this is still a good move. Eliminating the need to surf to mobile.southwest.com makes for an easier user experience. And this does have the potential to increase DING! sales a bit.

I do wonder if Southwest will expand its offerings to include other phones. Yes, the iPhone is incredibly popular, but BlackBerry still has a larger share of the global smartphone market, and carriers that aren’t AT&T are busy pushing their Android offerings.

Regardless, mobile is big, and it’s not going away. While specialized apps aren’t necessary, airlines need to make sure that they have offerings that make life easier for travelers with smartphones – it makes life easier for travelers, and could potentially save time for airline staff as it gives passengers the options to take care of travel issues on their own while they’re on the go.

This makes me think…I really need a smartphone. :D

More details about the app here.

Southwest to Install Wi-Fi Across Entire Fleet

After testing Row 44’s internet service on four 737-700 aircraft for nearly a year, Southwest Airlines has decided to equip its entire fleet of 737s with the service, according to a post on the company’s blog. Installation will begin in the second quarter of this year with about 15 monthly installations. Southwest hopes to get that number up to 25 monthly installations, and will have entire fleet equipped by early 2012.

The big question is – what will the service cost? Well, Southwest isn’t sure yet – after providing the service for free on the test aircraft, the airline has been playing with different price points for awhile, and will keep doing so. One reason Southwest has gone with Row 44 instead of Aircell is because with the former it can control more of the branding of the product. As a result, I wouldn’t be shocked if Southwest gives the service away to some people – free Wi-Fi with a Business Select ticket would most certainly increase the value of that product. I also wonder if Southwest would be willing to provide free or discounted service to its A-List members. Yes, that could mean some lost Wi-Fi revenue, but perhaps that feature could increase loyalty and attract the frequent business travelers that Southwest has been eagerly seeking.

Jon Ostrower also reported on Row 44’s “walled-garden” concept back in October – perhaps it could find a home with Southwest?

I am also wondering how much the installations will cost Southwest, as supposedly Row 44 is more expensive to install than Aircell’s Gogo service. But that’s just the finance major in me. :D

But, bottom line, this is great news for Southwest passengers.

Southwest’s Numbers Show Excellect Capacity Restraint

Well, earnings season has started this week, with results from American, Continental, and Southwest and more on the way next week. To be honest, I haven’t had the time to give the earnings releases the time they deserve. I’m hoping that over the weekend I can look over the SEC filings and listen to a few conference calls.

But I did want to point out something that really stood out in Southwest’s numbers – the airline is doing a fantastic job managing capacity. ASMs were down 7.7% year-over-year in the fourth quarter as Southwest cut many unprofitable routes. And Southwest was able to use that extra capacity to enter new markets that present new revenue opportunities – New York, Minneapolis, Milwaukee, and Boston were all added without Southwest growing its fleet. And despite the capacity cut, Southwest increased traffic (as measured by RPMs) 5.3% in the fourth quarter. Those numbers caused a big increase in load factor, on the order of 9.5 points to 77.3%.

And that should also explain Southwest’s favorable revenue numbers.

Yield is calculated by dividing passenger revenues by total RPMs, which show what passengers pay per passenger mile. Southwest’s yield decreased 6.4% to 14.22 cents. PRASM is like yield, except it brings capacity into the mix. One could divide passenger revenues by total ASMs, or multiply yield by load factor.

For the fourth quarter of 2008, Southwest’s yield was 15.19 cents, and load factor was 67.8%, giving us a PRASM number of 10.30 cents. In the fourth quarter of 2009, yield was 14.22 cents. With a load factor of 77.3%, that gives us a PRASM number of 10.99 cents – a 6.7% increase.

Now, just for the sake of argument, let’s say Southwest’s load factor in the fourth quarters of 2008 and 2009 were the same at 67.8%. If that was the case, Southwest’s PRASM for Q4 2009 would have been 9.64 cents, a 6.4% decrease.

So kudos to Southwest for really optimizing its schedule.

United Responds to Southwest’s Denver Promotion

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Photo Credit: Chris Weyer.

Remember Southwest’s Denver promotion that I talked about last week? The one available atsouthwest.com/denverfree? I thought it was a shot at Frontier, and maybe it was, but regardless, it got United’s attention. United has gotten really creative and has launched a similar promotion, which can be found at, um, united.com/denverfree.

Southwest is giving out a free roundtrip for every Business Select fare purchased, and United is doing something similar – a free North American roundtrip for every roundtrip in North America, and a free systemwide roundtrip for every international roundtrip booked. One will earn two North American upgrades after the first qualifying flight.

Southwest’s promotion is targeted at Business Select, which is a fully-refundable ticket. While United hasn’t gotten that far, the promotion is not available for the more-heavily discounted economy fares (V,W,S,T,L,K), nor is it available for First Class or Business fares.

While the promotion focuses on Denver, it is available for any Colorado resident leaving from Aspen, Colorado Springs, Denver, Durango, Eagle, Hayden, Grand Junction, Gunnison, or Montrose.

Registration is required. Travel must be booked by February 14 and completed by March 5. More details here.

Denver’s certainly been fun to watch with all this competition. It actually make me think of Mad Max Beyond Thunderdome at times. (And shame on you if you don’t get that reference.) :D