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Quick Thought on Southwest and the 717

I realize I’m playing catch-up here, but during Southwest’s quarterly media call earlier this month, CEO Gary Kelly had some interesting comments on the AirTran 717s and that size of aircraft in general:

We have broad discussions underway with Boeing on a number of issues, and at this point we don’t see a reason why we would want to have a different aircraft other than the 737. So, that’s not to say that we don’t want the 717 because we’ve got them, but we don’t see a reason to keep the 717s longer than we have to, or find a unique replacement for the 717 that is anything other than the 737.

Gary also said during the call that it has lease commitments on 717s through 2024.

Those comments made me do a little more digging.

First off, the vast majority (80 of 88, according to Southwest’s most recent 10-Q) of those AirTran 717s are leased aircraft, and it appears that most of these are leased from Boeing. AirTran is the biggest customer of Boeing’s leasing arm, Boeing Capital Corp., representing 29.9% of the firm’s total portfolio at the end of the first half of 2011. In addition, AirTran accounted for 21% of Boeing Capital’s total revenue during the first six months of this year, according to regulatory filings.

The way I look at things – it appears that if Southwest wanted to get out of those 717 leases early, it probably could work something out with Boeing. Something like that could happen if Southwest was interested in making some new orders anytime soon.

Of course, this all depends on how Southwest feels about the 717 overall. After doing some of my own number crunching, it appears the aircraft might not be a great fit from a cost perspective. Using total operating costs from Form 41 financial data, and ramp-to-ramp time from Form 41 traffic data,  the operating cost per block hour for the AirTran 717 in all of 2018 is around $3,211, higher than the $2,922 I calculated for the airline’s 737-700 aircraft.

Now, Form 41 data doesn’t always paint the clearest picture – and of course every airline has their own internal data that is the best source of cost information – but the public government data does suggest that that the cost performance of the 717 might leave a bit to be desired.

Either way, it will surely be interesting to see how Southwest utilizes the 717, and also how the airline considers that gauge of aircraft in the future.

 

Southwest Comes to Atlanta

Yesterday, Southwest Airlines announced it would be launching its own service Atlanta beginning February 12. Of course, this announcement isn’t much of a surprise but is still interesting. Here are the routes Southwest will be launching:

  • Baltimore (four dailies)
  • Chicago (four dailies)
  • Houston (three dailies)
  • Denver (two dailies)
  • Austin (two dailies)

All three Houston flights and one Austin flight will continue on to Dallas, according to Southwest’s website.

Overall, I’d say that other than Austin none of these new destinations are very surprising, as they are large markets themselves and also open up Atlanta to many existing Southwest cities.

It’s also worth noting that AirTran already has its own flights to all of these cities but Austin, and some reductions in AirTran’s schedule appear to coincide very nicely with the new Southwest service. For example, on February 6th there are six flights each from Atlanta to Baltimore and Chicago, but that there are only four on February 13. When comparing those same two dates, Denver flights decrease from three to two and Houston flights decrease from five to three.

Southwest also talked about some reciprocal benefits between elites on either airline. That’s great, but I’m scratching my head a bit about one benefit – Southwest elites will receive free Business Class upgrades when flying AirTran. Why provide a benefit that’s going to be going away soon anyway?

Meanwhile, I have been thinking that Southwest would eventually allows bookings that involve both airlines, but so far we haven’t seen anything (unless I’m missing something obvious). EDIT: That’s slated for the first half of next year, as Cranky Flier noted.

Southwest and the Full Fare Advertising Rule

As many here already know, Allegiant and Spirit have each challenged some of the new DOT consumer protection rules in court (the two cases have since been consolidated).

Interestingly, Southwest has tossed its hat in the ring, though the airline’s complaint only deals with the full fare advertising rule. Currently, only some government taxes and fees (like the 7.5% excise tax) are included in fare quotations. Once the rule becomes effective, all taxes and fees will have to be lumped in.

Here’s what Southwest had to say in a recent DOT filing requesting a stay of the effective date:

[The rule] is based on unsupported speculation and conjecture that consumers are deceived by a practice that DOT has repeatedly reaffirmed over the years as being in the public interest, and which DOT, as recently as five years ago, found there was a “compelling” reason to continue. The Rule also improperly prohibits airlines from informing consumers of applicable fees and taxes in a conspicuous way that will ensure that the consumer will easily see and understand that important information.

What’s more interesting is Southwest’s estimated costs of complying with the new rule – which total $24 to $30 million. Interestingly, only $6 million of this total relates to the IT costs of compliance. The biggest component of the estimate is “$18 million to $24 million in previously expected revenue that would be lost by delaying for at least three months the implementation of certain critical revenue generating projects.”

Naturally, one wonders exactly what these “revenue generating projects” are.

Another one of Southwest’s complaints is extra complexity. The airline argued that “for most of Southwest’s 0&D markets it will be impossible for Southwest to advertise a single accurate price to cover all possible itineraries between the origin and destination points.” (For example, a connecting itinerary could contain additional government fees, like another passenger facility charge, or PFC.)

The airline also said it would “be uniquely hurt” by the new regulation due its recently-updated Rapid Rewards program, which is based on money spent with the airline. According to Southwest, the rule “will add a level of complexity to what is currently a straight-forward , easy-to-use process by consumers.” For what it’s worth – so far we haven’t seen anything from JetBlue or Virgin America on this subject – which have the loyalty programs that are most similar to Southwest’s.

Right now, the exact fate of the rule is still up in the air. The DOT has denied Southwest’s request to stay the effective date of the rule, and has done the same for a similar request from Allegiant and Spirit. The court case is still pending. Meanwhile, the DOT extended the effective date of the rule (along with some of the other regulations) after groups like the Air Transport Association requested more time.

 

Random Chart of the Day: Late Aircraft Delays

One handy feature of the the DOT on-time database is that it breaks down delays by cause. One of these is a “late aircraft arriving delay,” which the DOT says occurs when the “previous flight with same aircraft arrived late which caused the present flight to depart late.” The database has the length of the delay, but I just tracked the existence of such a delay. It’s also possible for a flight to have multiple reasons for a delay.

Anyway, I found the total number of flights operating (i.e. excluding cancellations and diversions), and then found the percentage of those flights that had late aircraft delays:

I was a little surprised here. While I expected some of the regionals to be terrible here, I was not expecting Southwest to be the worst here. What I’ve heard anecdotally is that with Southwest’s tight turn times, sometimes a flight can start running behind early in the day and never recover.

 

Random Thoughts on Southwest and the 737-300

I’ve long pondered the future of Southwest’s fleet of 737-300s. It seems that the Texas-based carrier has planned to keep at least a significant portion of the fleet flying for the years to come, especially when one considers the installation of winglets on some -300s along with plans to upgrade some -300 cockpits to help facilitate Required Navigation Performance (RNP) operations that burn less fuel compared to traditional approaches.

Such a fleet plan makes sense. With these upgrades, the 737-300 becomes more fuel efficient. Paired with the fact that new airplanes are expensive, the -300 probably looks pretty good to Southwest from a total cost of ownership perspective.

But it would certainly appear safe to speculate that the depressurization event Southwest experienced a couple of weeks ago could certainly have some implications for its plans for the 737-300 series. “Obviously we’ll work with Boeing Co. to decide what’s the best reliability answer, what’s the best economic answer in terms of retirement versus replacement of new aircraft,” said Southwest CEO Gary Kelly at a recent conference when asked about the event’s impacts.

The current FAA Airworthiness Directive (AD) mandates inspections every 500 cycles for certain 737 Classics with a certain lap joint construction. According to DOT data, the average Southwest 737-300 had six daily departures in the third quarter of 2010. Roughly speaking, that means the aircraft affected by the AD would need to be inspected about every 83 days.

A press release from the FAA said that 80 aircraft based in the United States, mostly with Southwest, were affected by its Airworthiness Directive. The 737 Classics affected are line numbers 2553 through 3132, inclusive. These are some of the newest 737 Classics, produced from 1993 through 2000, according to Flightglobal.

Herein lies a problem for Southwest, I think. It would appear logical that the newest 737-300s would receive winglets and updated cockpits. According to Southwest’s 2010 annual report, 454 of its 548 aircraft are equipped with blended winglets. All of the 737-700s are equipped, and none of the 737-500s have winglets, so that leaves 102 of Southwest’s 171 737-300s with the modification.

It appears that the vast majority –over 75% – of Southwest’s 737-300s with winglets are affected by the FAA’s Airworthiness Directive, according to data from Ch-Aviation.ch. It seems safe to assume that at least a portion of this fleet could have been slated for cockpit upgrades as well.

So a question emerges – what will be the cost of the additional maintenance on the 737-300s affected by the AD? And how does this compare to the savings generated by winglets and cockpit upgrades later on? The answer will probably not be known until the Flight 812 (CHECK) incident is fully investigated.

If the benefits still exceed the costs, I figure Southwest’s plans will largely remain the same. But what if Southwest decides to begin accelerating the retirement of the 737-300?

Lately, Southwest has used its new 737-700 deliveries as replacements for retiring -300s, and the carrier could certainly continue doing so. According to Southwest’s annual report, Southwest has 88 737-700s on firm order in 2011 and from 2013 through 2017, and also has 37 options from 2013 through 2017. The firm orders alone outnumber the number of aircraft affected by the FAA’s AD.

But what about future capacity growth? In addition, what about Southwest’s evaluation of the 737-800? The carrier has said orders for this type would come from converting -700 orders. So far it has converted twenty 737-700 orders to -800 orders, all for delivery next year.

It’s also worth noting that future merger partner AirTran has 51 737 orders on the books for delivery from this year through 2017, according to its 2010 annual report.

Even if we completely ignore the events of the past few weeks, it is still fascinating to consider Southwest’s current thoughts on the 737-300. While the 737-700 has served as the traditional replacement for the type, is it still the best option?

Certainly an important factor in this scenario is Boeing’s plan for the narrowbody segment. Will the carrier announce a clean-sheet airliner in the near future? Or, will the manufacturer announce a re-engined 737, as predicted recently by Airbus’ John Leahy? If Boeing does indeed go with a new-build option, one also wonders if Boeing remains interested in producing aircraft near the size of the 737-600 and -700.

Airbus’ A320neo family is certainly another option that Southwest could consider.  But that option isn’t the greatest, at least if you believe Boeing’s rhetoric. Boeing Commercial Airplanes President and CEO Jim Albaugh told the Seattle PI last month that the 737 has good operating cost performance, saying that “even after the re-engine we’ll be 2 percent better [than the Airbus offering], and that’s if we do nothing on this airplane,” he continued.

Of course, every aircraft producer will spin the numbers to make their product look the best, but one wonders if the benefits of the A320neo are enough to unravel a partnership between Southwest and Boeing that has lasted for nearly 40 years.

A third option – Bombardier’s CSeries – might have a compelling case at Southwest. The CS300 would seat around the same number of passengers as a 737-300 (137) while offering operating cost advantages over both the -300 and -700. Southwest’s 737-300 fleet is large enough that a CS300 order would not make for an orphan fleet.

In addition, the CS100 could be an interesting option for Southwest to consider as a replacement for its aging 737-500s and the AirTran 717s as those aircraft come off lease. A major question here, of course, is if Southwest still desires to operate smaller aircraft.

Maybe we’ll get some interesting nuggets from Southwest when the carrier announces first quarter earnings in the next few days.

 

Southwest Expects Normal Operations Tomorrow

Southwest has just issued an update on the status of inspections on its fleet of 737-300 in the aftermath of the decompression event on flight 812 last Friday. The airline says that it “expects to complete the inspections and be able to launch a full operation on Tuesday.”

Earlier this weekend, the carrier announced it was grounding 79 of its 737-300s in order to inspect them for fuselage cracks. Southwest says it has inspected 67 aircraft so far, and 64 of these have returned to service. Three aircraft “did have findings of subsurface cracks and will be out of service until Boeing recommends an appropriate repair,” Southwest says.

The airline also commented on the upcoming FAA emergency directive slated for release tomorrow. The directive will require inspections for fatigue damage on “certain Boeing 737 aircraft in the -300, -400 and -500 series that have accumulated more than 30,000 flight cycles,” according to the FAA.

“We believe the 79 aircraft already identified for inspection will accomplish this directive for Southwest Airlines. The reference in the FAA’s statement to the 737-500 focuses on a particular set of airplanes that does not include Southwest aircraft,” says the airline.

Southwest said yesterday that the 79 737-300s grounded “were designed differently in the manufacturing process,” but has yet to offer any additional details. Southwest operated a total of 171 737-300s at the end of last year.

The Random Chart of the Day…

…is the average stage length of the Southwest 737-500, the smallest 737 (122 seats) in the fleet. After reaching a low point (at least in the years I looked up) in 2006, it has increased by roughly two-thirds. Any theories on this — is it part of Southwest re-tooling its network?

The 737-500 is Southwest oldest and smallest fleet, with only 25 aircraft (16 owned, 9 leased). I’m interested in the future of this fleet (and the smaller narrowbodies in general) now that Southwest is acquiring AirTran’s 717s. I wonder if Southwest will continue to be interested in this segment, and if so, what are their long-term plans? How long will the -500s and 717s stick around?

And while I’m busy speculating, if Southwest were to further invest in this segment, which aircraft is best?

(Data source is DOT T2.)

A Quick Look at Some On-Time Numbers

I have to admit that I’m really falling in love with the DOT on-time numbers, both the raw numbers and the Air Travel Consumer Report. There’s plenty of stuff to look at but I wanted to share some highlights (and what I want to investigate further) now that the DOT has released December numbers.

For the month, JetBlue came in last, with only 58.6% of its flights arriving on-time – that’s something I want to investigate a little bit more. The harsh weather on the East Coast could have been a large factor there.

Also worthy of further study – Continental and United. For December, United’s on-time performance was a little over 10 points better than Continental’s, but for the whole year its closer (3.8 points). Either way, United has put in a lot of effort to improve its on-time performance, so it will be interesting to watch the integration with Continental’s operation.

But I continue to be interested in Southwest’s results. The carrier’s ranking improved in December, coming in 14th place (it was 16th in November). But there are some other interesting results – the DOT reports that Southwest had 103 flights (or 4% of the total) that were late more than 70% of the time. That’s a small number of flights, but it is also the highest number of the carriers that share data.

I decided to graph the average difference from scheduled departure/arrival times for a few of the major carriers for December, and I found the results pretty interesting, especially Southwest’s:

At first blush, there are some interesting nuggets in this month’s numbers…so hopefully over the next couple of weeks I’ll have more to share.

On Southwest’s Ancillary Products

When it comes to fees like bags and reservation changes, Southwest hasn’t followed the crowd. That decision doesn’t mean, however, that the airline has decided to give up on non-fare revenue sources. Southwest CFO Laura Wright shared some interesting details on the subject last week at the Raymond James Growth Airline Conference.

Image credit: Southwest Airlines.

Wright reported that Southwest’s Business Select product, which offers bonus Rapid Rewards credit, priority boarding, a free alcoholic beverage, and priority check-in and security (where available) produced $88 million in revenue. Meanwhile, EarlyBird Check-In, which offers priority boarding (after Business Select and A-List) for $10 one-way, raked in another $98 million. Wright added that Southwest’s “pet service, unaccompanied minor and third and excess bags contributed about $50 million to our 2010 results.”

If you total all those numbers up – that’s an additional $236 million in annual revenue for Southwest. Now, that number might sound small. For example, Delta’s bag fee revenue for just the third quarter of last year was $259.5 million. But, to put things in perspective – $236 million is slightly over half of Southwest’s full-year net profit of $459 million.

And while Southwest has some ancillary products are bringing in additional revenue, Wright said last week that Southwest’s decision to not charge for bags is also helping its bottom line:

Finally, you know I’ve got to bring this one up, we’ve been very pleased with the success of our “Bags Fly Free” campaign. It certainly had a significant impact on our load factor. And we’ve continued to see our share of the domestic market continue to increase. Just in the past week, the DOT released the third-quarter traffic data, and Southwest Airlines’ domestic market share increased to 21% of all domestic O&D passengers.

I just find this really interesting. Has Southwest struck a perfect balance here? They’ve found new sources of revenue while continuing to maintain a pro-consumer image. Its advertising certainly helps, but I think a big factor here is that Southwest has been introducing new products, and not charging for things that were formerly free. (One could argue that a bit, since Business Select eliminated the chance of getting A1-A15 for free, but I think that’s different than starting to charge for the first bag. Another exception would be the charge for the third bag.)

But the other question – what new products can Southwest add in the future? I think they’re stuck with things that are brand new, with Wi-Fi, which is fine, but I think there are some other opportunities that might not work with Southwest’s current image. For example, I’d love to see Southwest charge a same-day change fee because that would probably be cheaper than upgrading to a non-refundable fare, but Southwest has been broadcasting the fact nationally that it doesn’t charge any change fee.

On a slightly-related note, I would love to see Southwest share more details in the future about the revenue performance of its Wi-Fi offering, but that might be a bit pre-mature since only a fraction of the airline’s fleet has been equipped with Row 44. Meanwhile, Southwest is planning to replace its reservation system in the near future – I wonder what kind of additional opportunities that opens up?

Should Southwest Add a Points Multiplier?

Over the past couple of weeks, I’ve been thinking about Rapid Rewards 2.0. I can see why Southwest made the change – it makes total sense to make the program the most rewarding for those who spend more money, which Southwest’s current system doesn’t do all that well.

For example, if I want to fly from Providence to Baltimore the cheapest fare is $49. I’ll get one Rapid Rewards credit after that flight. But if I pay over three times that ($165) for Business Select, I will only receive an extra one quarter of a credit.

The same inequality exists for those on long-haul flights – a PVD-BWI and PVD-LAS flight will earn the same on most fares (though the Business Select bonus jumps from 0.25 to 1 credit).

That being said, the Rapid Rewards changes could leave some fliers feeling a little short-changed. In fact, I think the way Southwest set this up ends up punishing some. Southwest’s site only shows the lowest non-refundable fare by default, so even if I want to pay a higher fare for more points, my only option is a non-refundable fare, which can be prohibitively expensive.

Sure, the new Rapid Rewards lets you purchase points from Southwest, but not everyone will probably think of that. As a result, I think it might be a good idea for Southwest to look at a mileage multiplier product, akin to what American, United, and US Airawys are already offering.

Here’s an example – let’s say I fly between PVD and MDW 10 times. I picked a random day in March to get the fares. To calculate a multiplier fee, I decided to price the extra points at $0.03/point, a bit higher than what Southwest will charge for buying points in blocks of 1,000. (There would probably be some additional tax added there as well.)

Anyway, here’s what I’m thinking. For redemption I’m assuming a “Wanna Get Away” fare at $99 x 60 = 5,940 points.

Let’s say I need to do ten PVD-MDW one-ways. Now, if I fly ten times on a $99 PVD-MDW fare, I won’t earn any awards in the process, so my total base fare is $990. If I double my points, I will have earned one reward (if I’m redeeming for the $99 fare) after nine trips. Even if I redeem an award for the 10th trip my total spending on base fare is $1,051.38 – a 6.2% increase. If I pay for three times the miles, I will have earned two awards by the time I’ve completed eight flights. If I redeem free tickets for the last two flights, I still would’ve spent $1,077.12 on base fare – an 8.8% increase in total spending compared to buying the cheap fare alone.

Personally, I think this could be an interesting ancillary product from Southwest that could benefit both the airline and passengers. Even if only a few hundred passengers opt for such a service each day it could still mean a few million dollars in additional revenue.

Just my random thought for the day. Am I crazy? Let me know…