Archive for the 'United' Category

A Few Thoughts On The United Product Announcements

Naturally, everyone’s talking about the press release United put out yesterday about product improvements. To be honest, many of the details in the release, such as flat-beds on the Continental 767-400s and Wi-Fi on some aircraft, aren’t new. Even the news that Channel 9 was coming to Continental aircraft was even mentioned in a newspaper article a few months ago (though I completely missed it). But there are some interesting details.

First, the 14 United 767-300s that are in a denser domestic configuration will be receiving flat beds. If I were to make a guess, the 14 shipsets of winglets ordered by United earlier this year will be going on those aircraft. Where those are deployed is a different question.

United also said that its A319 and A320 aircraft will be receiving larger overhead bins. Yay! United also said it would “refresh the interiors of its Airbus fleet,” but does not offer any other details. It will be interesting to see how that shakes out, especially since United has two different versions of the A320 – those that have always been mainline and the ex-Ted aircraft.

Meanwhile, streaming entertainment is coming to United’s 747s! This is fantastic news, considering the lack of (good) entertainment in Economy on these aircraft. Untied said it is “selecting a vendor” for the service, so we’ll have to see if United will go with Gogo, the option that American has selected. Of course, a laptop running this entertainment will likely not survive, say, a LAX-SYD flight, but United had something promising to say on FlyerTalk:

Our goal is to also install in-seat power outlets as well. We’re still finalizing the details there, but we recognize the need average length of this aircraft’s missions.

United also mentioned that its p.s. aircraft flying from JFK to LAX and SFO will be getting an upgrade, noting that the aircraft “will offer flat-bed seats, Economy Plus, power ports at every row, on-demand audio and video and Wi-Fi service.”

I think United was pretty vague in this department, and is also lumping in existing features as upgrades. p.s. already features power outlets, Wi-Fi, and Economy Plus. In fact, the fleet today only offers First, Business, and Economy Plus. United is dumping First Class altogether, and will also introduce regular economy seating on the p.s. fleet. (As United noted, though, legroom in Economy Plus will increase.)

I do have a couple of other comments…but for some reason I haven’t able to download any data at all from Transtats …so those will be coming later.

PHOTOS: The First United 787 Comes Together

United Airlines’ first Boeing 787-8 aircraft has begun final assembly…and the airline was kind enough to pass along some photos!

Continental and United each ordered 25 787s before their merger. Continental was set to receive the 787 before United, which had planned to begin taking 787s and A350s in 2016.

The carrier said this week that the aircraft will have 36 BusinessFirst flat-bed seats, along with 63 seats in Economy Plus and 120 in economy, a total of 219 seats. Continental had previously said that the 787-8 would seat 228. My best guess for the change is that the announcement was made in August last year, months before United said Economy Plus would be coming to the Continental fleet.

Continental last year announced that it would use its 787s to fly from Houston to Auckland, New Zealand and Lagos, Nigeria beginning this November, but such a route is (obviously) no longer possible. Service from Houston to Lagos, however, will operate this year with Continental’s 777-200ERs.

United said this week that it will receive its first 787 early next year, and will announce 787 schedule details in the coming months.

Tom Stuker Flies 10 Million Miles on United

On Saturday, I had the chance to fly to Chicago and attend a United party in honor of Tom Stuker, the first United frequent flyer to reach 10 million miles flown on the Chicago-based carrier. Stuker has taken over 5,000 flights and averages over 29,000 miles per month. I’m not sure if I would ever be able to handle that!

While the comparisons to Ryan Bingham from Up in the Air immediately come to mind, Stuker is no Bingham. See, Bingham, George Clooney’s character, goes through (much) of the film as the stereotypical “do you know who I am?” elite flyer, taking much of the special service he receives for granted and feeling entitled along the way.

Stuker, however, acted completely differently. There were plenty of hugs with United employees, and he even teared up a bit while giving some remarks to the crowd in the Red Carpet Club. The gratitude he expressed to United employees for giving concessions to help the  airline survive was particularly heartfelt. (Sadly, I was out of memory card space on my camera at this point!)

I took some video of the event, along with the presentation of gifts to Stuker by CEO Jeff Smisek. Stuker also received the first-ever titanium Mileage Plus card:

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If you’re interested in watching the entire event, check out Darren Booth’s Frequently Flying blog.

For disclosure’s sake, United’s PR department had invited me to the event, and also comped my airfare. I was greatly appreciative of this, as most airline PR departments are running on a tight budget. It was really great to see United invite some of the social media folk to the event – I think at one point someone even referred to us a “Twitter royalty”!

Continental Pilots File Grievances Against United

I realize some parts of this story are a week old – but I figured it’s worth a quick look!

First, the Continental pilots have filed grievances against United for allegedly violating parts of their contract. One grievance says that a certain ratio of Continental to United flying for widebodies is not being maintained.

The second grievance deals with the sale of 767 aircraft, according to ALPA. They didn’t specify a variant, but that’s very interesting considering that Jeff Smisek has said the 767-200s might be toast. Also interesting – a Continental 767-200 was parked at Goodyear last month and hasn’t flown a scheduled flight in over a month. It’s still registered with Continental if you check the FAA registration database, though both ATDB and Ch-Aviation say the aircraft is off to Omni Air International.

The other interesting thing – United’s old negotiations website is back! This website includes a management proposal from October 27. Things have probably changed since then, but what’s fascinating is that the company was interested in pursuing scope for 250 regional jets under 95 seats. United currently has just over 150 E-170s and CRJ-700s. RJs at 94 seats would be the largest in the country, as far as I know, with the US Airways Express Mesa CRJ-900s and Republic E-175s close behind. It would also mark a significant change from Continental, where no large regional jets are allowed. As many readers recall – this was a bit of an issue between Continental pilots and management at the end of 2010.

This will be interesting to watch…at least from the outside.

Some Interesting Slides from United

Like Delta, United also had an investor presentation yesterday. (Well, American, JetBlue, Southwest, and US Airways did too, but I’m still going through them.) Here are a few of the highlights.

First, we’ve heard plenty about airlines adjusting fares to fuel. United produced a really great chart showing their fare adjustments along with fuel price:

Next up was a graph on industry capacity showing that, other than Southwest, major carriers are still holding capacity below pre-financial crisis levels:

Last up was a graph of ancillary revenue (including Continental). Not surprisingly bag fees really increased ancillary revenue per passenger. I’d love to see this graph change over the next couple of years as Economy Plus is rolled out to the Continental fleet:

Edit: Forgot to link to the whole presentation. It’s here.

CommutAir to Operate Q300

Five Bombardier Q300s will be joining Continental/United’s regional fleet this year….this according to an investor update from United-Continental Holdings. Current schedules indicate that the aircraft will be operated by regional carrier CommutAir, which currently operates sixteen Q200s for Continental.

According to data from Ch-Aviation.ch, all five of the aircraft last operated with Austrian Airlines subdidiary Tyrolean Airways. One of the first , formerly OE-LTP, was pictured in Innsbruck with Austrian titles removed, aircraft and has now been registered as N837CA.

Continental’s current timetable indicates that Q300 flights will start operating next month on routes out of Cleveland such as Columbus, Grand Rapids, and Indianapolis. Forward schedules show that the aircraft will begin operating on further Cleveland routes later this year and will also operate some Newark flights to destinations including Albany, Philadelphia, and Rochester.

Seat maps from Continental.com show that CommutAir will be operating the (non-existent) widebody version of the Q300, but assuming 12 rows of 2×2 seating, the aircraft will seat 48 passengers.

One wonders how a Q300 looks compared to an ERJ-145 in this fuel price environment.

United to Remove One 747 From Service in Fourth Quarter

United Airlines will remove one of its twenty-four active 747-400 aircraft in the fourth quarter of 2011, according to an investor update from the company released last week. A United spokesman says the aircraft in question is “coming due for heavy maintenance.”

This 747-400 will be the second to leave the United fleet this year. The first, N194UA, is currently operating for Atlas Air. Unlike the aircraft leaving the fleet late this year, N194UA was never converted to United’s new international configuration featuring flat beds in First and Business class.

In addition to the twenty-four aircraft currently operating, the carrier also has “five owned Boeing 747 aircraft that are grounded,” according to United’s 2010 annual report.

United will end the year with 23 747-400s.

United Seeks Haneda Back-Up Authority

United and merger partner Continental are seeking back-up authority for slots at Tokyo’s Haneda Airport, according to filings with the Department of Transportation. If given such authority, the two airlines would be able to launch service if another carrier ends Haneda services and loses its slot, avoiding another slot proceeding process. The two carriers say they can provide service to the cities that were in their original applications last year – Guam, Newark, and San Francisco.

The Haneda slots were awarded to carriers with dormancy conditions – meaning the slots would be lost if they were not used for 90 days.

The application for back-up authority is not exactly new – at least for Continental. The airline asked last year for back-up authority to fly Guam-Haneda (service would be operated by Continental Micronesia) as well as authority to fly from Newark to Haneda. In its final order, the DOT did not award this authority.

“To avoid any risk to Haneda the Department should act immediately to name Continental and United as back-up carrier in the event that Delta (or any other Haneda-authorized U.S. carrier) decides to abandon service at Haneda,” the carriers say. They also say that if a carrier were to stop serving Haneda, the process to re-allocate the slots would  ”loss of much needed Haneda service…that will be particularly harmful to the competitive position of the U.S. carrier industry if reciprocal services by Japanese carriers continue.”

As part of its application, United and Continental note that both American and Delta requested (and received) permission to delay the launch of of Haneda services, and that Delta was suspending service to Haneda. (While not noted by United, American is also suspending Haneda service, but for a shorter time than Delta.)

Delta responded to United and Continental in a DOT filing, saying that it is not “abandoning Haneda service. Delta’s Los Angeles-Haneda flight resumes on June 2, and Delta’s Detroit-  Haneda flight resumes on June 16 — both in full compliance with the Department’s 90 day dormancy condition.” The Atlanta-based carrier also points out that “United does not mention the Japanese tsunami or its impact on U.S.-Tokyo air service. Delta’s response of temporarily suspending Haneda service until the immediate effects of the disaster have abated.”

There’s been no word from the DOT yet, but it will be interesting to see what is said. As Delta mentioned, the service is scheduled to resume within 90 days, meaning they are in compliance with the DOT’s ruling. Even if Delta’s service suspension was to last longer, I have to think that an unpredictable and incredibly harsh natural disaster is a pretty good reason to halt service temporarily.

But, with all that in mind…I do think that United and Continental have a very interesting point here that they didn’t bring up (though it wouldn’t affect the dormancy rules). In early March – before the earthquake and tsunami – Delta updated its schedule to reflect a capacity reduction at Haneda, replacing 747s with 777s this summer. As the always-useful Airline Route blog points out, the use of the 747 was a selling point for Delta’s service to Los Angeles and Detroit.

In its tentative order awarding the slots to Delta, the DOT said that Delta’s “significant capacity advantage is particularly compelling at Los Angeles,” and said in its final order that using the 747 on the LAX-HND route would “inject significant capacity into the U.S.-Tokyo market by Delta’s use of B747 aircraft.”

The DOT also said in its tentative order that Delta’s “proposed use of B747 aircraft for its Detroit service would also maximize use of its hub gateway in serving Haneda.” Delta said in its application that it “is proposing its largest aircraft – the Boeing 747-400 for Detroit. The 403 seat capacity of the 747 will help to maximize the value of the scarce Haneda slots that are available to U.S. carriers.”

Why do I bring this up? When objecting to the awards to Delta, both United and Continental (separate at the time) expressed doubts about Delta’s plan to utilize the 747.

“The likelihood that Delta would continue offering two daily B-747 flights between Detroit and Tokyo, one serving Haneda and the other serving Narita, is questionable,” said Continental. “If Delta operates its Haneda flights with smaller aircraft or terminates them altogether the Department’s premise for awarding Delta Haneda authority would evaporate,” the carrier added.

United warned that “the purported capacity advantages of Delta’s proposed Los Angeles and Detroit service may be largely illusory,” noting that Delta “already operates daily non-stop service to NRT from Detroit and Los Angeles using B747 aircraft. It may have considerable difficulty selling twice as many daily seats at Detroit, where the local market is far too small to support a doubling of capacity, and at Los Angeles, where extensive Tokyo service already exists and where Delta’s prospects of generating any significant volume of connecting traffic for its HND service are slim.”

In the case of Newark-Haneda and San Francisco-Haneda, Continental and United would’ve operated the 777-200, obviously much closer in size to what Delta has currently scheduled than the 747-400 service originally proposed.

Interesting stuff.

United’s PHL-LAX, A Look Back

According to the always-useful Airline Route blog, United will be ending nonstop service between Philadelphia and Los Angeles in a few months. I decided some historical DOT data to examine how the route was served over the years. I just find it fascinating to consider all of the factors that could have affected this route over the past two decades – bankruptcy, recessions, rising oil prices, United (and then US Airways) joining the Star Alliance, Airbus’ rise in the North American market, and more. (This only looks at the PHL-LAX direction, by the way.)

Speculating on Scope

The differences between the Continental and United scope clauses in their pilot contracts has been an issue that has been making me think for awhile. Continental’s is much more restrictive than United’s, and does not allow regional jets larger than 50 seats. As a result, the only large regional aircraft operating for Continental are the Colgan Q400s. United, however, has great flexibility in this area, and many CRJ-700s and E-170s are flying for the airline under the United Express banner.

Not surprisingly, this has been an issue with the merger of the two carriers.

The issue already arose late last year after United began scheduling larger regional jets (operating with Continental’s code) out of Continental hubs such as Houston and Newark. Continental’s pilot group, represented by ALPA, filed a grievance over the plan, and an arbitrator ruled that the flights did indeed violate Continental’s contract. These flights are still operating, but only with the United code.

Photo Credit: Jay Bowie.

Without a doubt, this ruling was a victory for Continental pilots, but we still have to pilot groups that are yet to be under a joint contract. How is scope handled when there are two pilot groups at one merged airline with very different contracts?

The decision to schedule larger regional jets out of Continental hubs in the first place suggests that United management is currently running with the United pilot contract, which provides the most flexibility for the company, but will likely cause the most angst among (Continental) pilots.

While the Continental pilots were able to secure an arbitration victory late last year, who knows what will happen in the future? It appears that the arbitrator only ruled that United can’t put the Continental code on the flights in question. But what’s the difference what’s the Continental code disappears? In such a situation, it would appear that management will have much less incentive to negotiate over scope than the pilots, where scope has serious job security implications.

How this will be negotiated is quite interesting. There’s a full range of possibilities out there, anywhere from a relaxed scope clause in exchange for better pilot compensation to larger CRJs and E-Jets becoming part of the mainline operation.

Either way, this issue is far from resolved, and can either be negotiated in the short term, or become a long-term source of labor strife. In addition, it can also have significant impacts on the orderbooks of United and its regional partners.

Colgan Q400s to Operate Out of Dulles This Summer

I heard that the equipment from Providence (my local airport) to Washington-Dulles was changing this summer, and lo and behold:

Yes, some of the Colgan Q400s (originally part of Continental Connection) are marking their way to Dulles. The 78-seat aircraft will be used on regional routes out of Dulles, like Albany, Burlington, Norfolk, and Syracuse starting this June.

Colgan is not a new United Express operator at the airport, though – the carrier already provides services utilizing its fleet of Saab 340s.

Just like Newark, the Q400 appears to be a good fit for Dulles. On short-haul routes, thee speed difference between a regional jet and the Q400 is minimal. Another perk is economics – a Pinnacle investor presentation from December says the Q400 NextGen “consumes about 25% less fuel than 76-seat jets.” This is probably an important issue for airlines like United, as in many cases the mainline carrier is on the hook for the fuel expense for regional partners operating under a capacity purchase agreement (CPA).

Pinnacle also included an interesting graph in the aforementioned presentation – the Q400′s fuel burn advantage is apparent , and it only widens as fuel prices increase. (Note this is based on 300nm trip – not sure how this looks on longer stages.)

According to United’s latest fleet plan (released in January), nine Q400s are being added to the United Express fleet this year. Once these aircraft are placed into service, the total fleet will stand at 29.

Based on Bombardier’s latest update on Q400 orders and deliveries, it appears the aircraft coming online this year will clear out Colgan’s (really parent company Pinnacle’s) order backlog. So the big question is – will more be ordered? Pinnacle’s annual report notes that it has options for aircraft to be delivered this year and in 2013.

One issue, I guess, would be how the combined United-Continental scope clause eventually shakes out. Regardless, the Q400 looks pretty nice in an environment with high fuel prices, and could probably fit nicely into some United markets on the East Coast, but possibly on regional routes out of LAX and SFO as well. (I’m just thinking out loud here.)