Archive for the 'V Australia' Category

The Latest on Delta-V

I had been meaning for awhile to write about the latest on the proposed immunized alliance between Delta and Virgin Blue, V Australia, and Pacific Blue, but I got stuck into schoolwork. The re-branding that Virgin just accomplished and the expansion of the existing codeshare agreement, however, got me thinking about it again.

Last year, the DOT tentatively denied the application for anti-trust immunity. You can read the entire ruling here, but this line sums it up pretty well:

There is little evidence at this point to conclude that the proposed alliance will benefit consumers to the degree necessary to justify a grant of antitrust immunity.

Since then, Virgin and Delta have been working to help make this deal work. There have been a couple of interesting DOT filings of late that outline their progress.

One issue mentioned in an October filing from the carriers was that while “the V Australia and Delta systems are already fully compatible” there was a “compatibility issue is with Virgin Blue’s short haul networkreservation system, which is hosted by Navitaire.” The carriers reported, however, that they had “devised a manual work-around solution, which they arecurrently using to support the limited beyond codesharing that has been implemented.”

More progress on this front was made a couple of weeks ago, as Delta reported to the DOT that Virgin Blue had completed a systems upgrade on April 17. Because of the change, “compatible systems and procedures are now in place to support automated codesharing acrossthe Delta/Virgin Blue Group networks under the proposed joint venture, including the display of DL* code on flights operated by Virgin Blue and Pacific Blue,” according to Delta.

Another interesting filing that had cropped up of late was the public version of the capacity commitment between Delta and Virgin. We had known for awhile about this agreement. In a January filing, the carriers said they had committed to not “reduce nonstop service between the U.S. and Australia below their respective historicalservice baselines as a result of the Department’s approval of and grant of antitrust immunity.”

The public version of the agreement has further details. Will Horton has a pretty in-depth look at the details over at his Wings Down Under blog, but I’ll provide the highlights here.

Both airlines plan to maintain historical levels of service. On Delta’s side that means seven departures from the United States during the peak season and six during other times. For V Australia it will be 14 departures during the peak season and 11 in off-peak times. Each carrier will operate a peak schedule for at least six months of the year.

The airlines do say, however, that they might have to reduce service in the case of extreme factors beyond their control. They specifically mention the price of WTI crude going over $120, a drop in the AUD:USD exchange rate below 0.8:1, a drop in the Dow below 9,000 or the ASX below 4,000, and events like natural disasters and terror attacks. If the carriers end up reducing service due to external factors, they will “seek prior approval from DOT to continue the effectiveness of antitrust immunity absent the capacity commitment.”

Interesting stuff – let’s see if the DOT likes what it sees.

DOT Not Ready to Make a Decision on Delta-V

It’s been a few months since I’ve written about the proposed joint venture between Delta and Virgin Blue (or Delta-V for short). In September, the DOT tentatively denied the application for immunity, something the Aussies weren’t too happy about. Delta and Virgin, did, however, have the chance to reply to the order.

After reviewing the information supplied by the carriers, the DOT still isn’t ready to approve the deal, saying that Delta and Virgin need to give them more information (quoted from the DOT order):

  1. Updated and finalized written alliance agreements incorporating the proposed commercial changes and capacity commitments;
  2. A report on the Navitaire programming and testing process and the date on which the upgrade was completed;
  3. A detailed status report on any third-country regulatory or other approvals required to implement the revised alliance agreements or an explanation of why approvals are not required; and
  4. At such time as the Applicants submit the above information, they should also provide the latest available passenger and fare data, with additional explanation, to substantiate their assessment that market conditions have stabilized.

Just to provide some background on that third request – further work is needed for Delta and Virgin’s systems to be completely compatible. According to the airlines, “the only compatibility issue is with Virgin Blue’s short haul network reservation system, which is hosted by Navitaire.” They are working on this issue and plan to have a solution implemented in February.

Anyway – I do hope this gets approved eventually. While the number of players in the transpacific market would be reduced from four to three – it’s hard to judge if the current situation is sustainable. Allowing these two new entrants into this sector would create a stronger competitor against United and Qantas

DOT Proposes Denial of Virgin Blue-Delta Tie Up

Interesting news came out of the DOT yesterday, when the regulatory agency announced it is proposing to deny the application of Virgin Blue and Delta for a joint venture covering transpacific flights.

The move might seem a bit odd at face value, especially after the DOT has granted anti-trust immunity over the Atlantic for the big three alliances, with oneworld’s approval (finally) in July.

So the question is – why deny the agreement? The DOT cited a few big reasons. From the news release:

In reaching its tentative decision, the Department noted that Delta and its partners have only recently entered the U.S.-Australia market, have not shown developed plans to operate as commercial partners, and have limited their cooperation to a handful of routes, thereby limiting the public benefits their alliance might produce. The Department also said that Delta and the Virgin Blue Group had failed to show that their alliance would have positive effects for consumers, such as lower fares or increased capacity.

That quote explains it all. Though I do have a couple of thoughts on the points brought up.

One item mentioned by the DOT is that the relationship between Delta and Virgin is still very new – the partnership was originally announced last July and codesharing only began in January – and as a result the DOT says “there is not enough” information to judge whether the partnership will be a win for travelers. Compare this to the ATI agreements approve over the Atlantic – those partnerships started forming about ten years ago.

But two quotes in the proposed decision really stood out to me:

…the conditions in the U.S.-Australia market are in an extraordinary state of flux. Since the applicants entered the market independently, prices and capacity have changed dramatically. In these circumstances, the applicants have not shown that immunized cooperation would yield substantially more public benefits than a continuation of the current competition between them.

The weight of the evidence suggests that the primary effect of a grant of antitrust immunity at this time would be to improve the market share of Delta and V Australia…

The argument of Delta and Virgin is that their joint venture will create a stronger competitor against United and Qantas – but apparently the DOT isn’t buying it.

So where do we go from here? The decision isn’t final, and there are now 14 days for comments. So it will be interesting to see what Delta and Virgin argue.

And thinking longer-term – do Delta and Virgin keep codesharing if the deal doesn’t happen? Is it sustainable to have four competitors flying between LA and Sydney? Where exactly does Virgin America fit in as one of Blue’s American partners?

Meanwhile, Ben Sandilands has some interesting thoughts on where Singapore fits in for all of this.

Anyway – just my initial thoughts on the move. Apologies again for the odd posting times this week — expect things to return to normal next week.

V Australia to Codeshare with…Emirates?

Yesterday, V Australia announced that it would be codesharing with Emirates on routes between Australia and New Zealand. While I was originally scratching my head on this one, it makes a lot of sense.

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Virgin Blue chief Brett Godfrey with Richard Jewsbury, an Emirates SVP.
(Source: Virgin Blue)

This deal is a win-win for both airlines. Emirates will get some extra passengers on its flights to Sydney from Christchurch and Auckland, and V Australia can hopefully get some New Zealand passengers on its longhaul flights to the States, annoying Air New Zealand.

V Australia has had an agreement with fellow Virgin Blue carrier Pacific Blue to get New Zealand passengers, but the Emirates adds some new things to the mix. Virgin Blue tells me Emirates has better timing (though V Australia did play with its flight times a bit) and Emirates offers business class. I think the latter is the biggest factor. Pacific Blue has a premium economy cabin similar to business class found on domestic European flights, but obviously that pales in comparison to Emirates’ superior international long-haul product.

Virgin tells me, however, that the partnership with Pacific Blue will continue.

Anyway, this is a smart move, I think.

NBTA: Airline Booths Show Why the “Soft” Product Matters

I’ve recently learned the terms “hard” and “soft” product from a certain Mr. Schalppig, as a result, I will now use them in a post. :D

The “hard” product, at least in the case of an airline, refers to things like your seat – what features it has, how comfortable it is, etc. The “soft” product, on the other hand, deals with things like the onboard service and food. I’d argue that that the latter is often more important, and can make-or-break an airline experience. Sure, a great seat is nice, but a grumpy or unprofessional flight attendant can ruin things quickly, I think.

So how did I experience these at NBTA? Well, obviously, I sat in the seats. But the airlines also had people there to explain their respective offerings, and that made all the difference, I think. For example, let’s look at the American carriers. After I had sat in a few seats, I would probably rank the carriers in this order:

  1. American
  2. Delta
  3. Continental
  4. United

But, after I thought about them a bit more, the ranking is more like this:

  1. United
  2. Delta
  3. Continental
  4. American

Wait, how did American and United switch places? Well, United has a much better business class seat than American, but American had two fantastic flight attendants manning their booth, and one of them gave me a solid ten minutes of her time explaining the airline’s offerings. United, on the other hand, just had a sales representative. Delta, too, had a fantastic demonstration with some great flight attendants:

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Getting tucked in by Delta.

So, why does having professional flight attendants who know their product at a trade show matter so much? Because convention attendees will think that’s exactly what they’ll receive on their next flight. As such, I think it’s very important that airlines have enthusiastic employees at events like NBTA.

I think the Virgin airlines were the best in this area at the show, and that was especially apparent when comparing V Australia (great flight attendants) to Qantas (no flight attendants).

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Trying out V Australia’s premium economy seat.

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A Virgin Atlantic flight attendant explains the features of Upper Class.

I promise I’ll be done with NBTA posts this week, by the way. :D

Delta and Virgin Blue Group to Form An Alliance

Well, I found this one interesting, to be sure. What’s the significance of the fact that it’s the Virgin Blue Gorup, not just Virgin Blue? Well, now V Australia gets thrown into the mix (apparently they’ve had an interline agreement with Delta for awhile.)

From the press release:

The alliance will allow Delta and the Virgin Blue Airlines Group to compete more effectively in those markets by collaborating on route and product planning, codesharing on their respective networks and extending frequent flyer program benefits and lounge access to customers of both airlines.

When I read of the partnership, my first thought was the LAX-SYD route, which has long been only served by Qantas and United. Now, V Australia and Delta have added their own flights on 777s (777-300ER for the former, 777-200LR for the latter). The way I see it, if this gets approved the number of competitors on the route essentially drops down from four to three. Virgin Blue CEO Brett Godfrey was quoted in the release, saying that “the alliance of two new entrant operators will ensure that vital competition is sustained on the trans-Pacific route.”

Another thing worth considering is V Australia’s current partnership with Virgin America. Right now, it seems that V Australia is using them when possible. For example, when I made a booking from Memphis the V Australia website showed Delta options, but when I tried to make a booking from Boston the website only returned Virgin America options.

I did ask Abby Lunardini in Virgin America’s corporate communications office about this new partnership, and here’s what she wrote:

I don’t know specifics – but these types of partnerships do not preclude other airlines from forming additional linkages. As you know this is very common in the airline industry.

But this agreement works well for Delta if Virgin Blue’s flights are thrown into the mix. Right now, this region gets served by oneworld (Qantas) and Star (Air New Zealand), but there’s nothing from SkyTeam right now, so those domestic flights would be great for Delta, I think. I’m not saying this means that Virgin Blue wants to move to SkyTeam, but it would be cool, right? :D The agreement with Delta also helps out Virgin here – even though no specifics were mentioned in the release, obviously Delta has much more domestic reach than Virgin America.

Anyway, interesting stuff. I wonder how this agreement will affect Qantas and United, and there’s still the argument that the LAX-SYD route still has too much capacity. I guess we’ll have to see what happens. :D

The V Australia 777-300

I found this photo on Airliners.net of the first V Australia 777, and the photographer (Royal S King), was kind enough to let me share it here.

Click here for a larger version.

I’m pleased with the way the aircraft looks – I love silver, for some reason. Then again, I’m always happy when an airline decides against a eurowhite scheme (there’s just too many eurowhite schemes out there, I think). What do you think?