March 16, 2010

I finally became Goldpoints plus gold member!

I signed up their instant silver and fast track to Gold promotion before my first stay this year, after my fifth stay posted to my account, my status was still showing as Silver. After about 6 emails back and forth, I was eventually upgraded to Gold level.

To be honestly, the program is the weakest among all major full service hotel chains. although, they are planning on their “5 year Global Strategy”, the first thing they need to change/improve is their loyalty program.

Why would I still want to become their gold member? It’s their first Quarter promotion. The total cost for my 5 stays are $280 USD, and I got more than 60K points, I am sure  these 60K points are valued more than $280 USD. In addition,  as a Gold member, I can use this 4 for 2 or 2 or 1 +Breakfast promotion., which is considered as The best benefit of being a Gold member!

Posted by Troy under Club Carlson(Formally Carlson Hotels Gold Points Plus) | Be the First to Comment

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