by: scottc

Welcome to part 2 of my TomTom GO 930 review. Today I’m going to show off almost 75 screen captures from the interface. If you are on a slow connection, then I apologize in advance!

As you read in my previous review (Part 1 – the hardware), the GO 930 has a massive list of features. In part 3 (later this week), I’ll show the device actually in use on the road, and will attempt to show off the really cool features (lane assist, traffic IQ and destination entry).

I’ll show you most of the features the easy way; with screen captures.

The 8 preference menu screens:

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These 8 screens really give you an idea just how feature-rich the TomTom GO 930 is. Every part of the unit can be customized to your liking. Found a feature you don’t like? Turn it off. Don’t like the color scheme? Change it.

Audio output menu:

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In this screen, you can select 4 different ways to output the voice commands from the unit. This works for all the voice commands, as well as the music through the media player. If you have a Car stereo with Bluetooth audio, or Bluetooth stereo headphones, you can even playback through that.

Being able to use the device with headphones makes it perfect for getting some music and navigation when walking around.

Phone menu

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This section shows the various features the TomTom supports over Bluetooth. Not all phones will support everything listed here, my Blackberry 8800 did not support the message option, but I could import the phonebook. 

Voice Recognition

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Voice recognition in action. If the device didn’t get a 100% match on your command, you get several options, and by saying the number, you select the one you meant.

Voices and voice command recording

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This is great if you want to drive your husband/wife/son/daughter mad. Instead of listening to the boring default voice, you can actually record your own commands. It’ll take some time to record them all but the result is worth it.

Map selection

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The GO 930 comes complete with detailed maps of North America AND Western/Central Europe. Here are the countries installed on the unit:

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Destination Entry 

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You’ll have a hard time NOT being able to tell the TomTom GO 930 where you want to go. You can enter destinations using several methods, including coordinates and even by just pointing to something on the map.

The pre-loaded list of points of interest (POI’s) is impressive. Most restaurants and retail stores I tried to locate were correctly stored on the device. You also have the option to load your own POI files using TomTom HOME (more on that later).

Mapshare

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It’s a fact of life; GPS maps will never be 100% accurate. In the past years, all map makers have put a lot of effort into making their maps as close to perfect as possible, but with millions of miles of roads, you are always bound to find one little thing that isn’t right. This is where TomTom Mapshare helps; Mapshare is a community driven map correction feature. Fellow TomTom users mark things on a map that are incorrect. This includes missing streets, incorrect turn and direction restrictions, POI information, street names, and even entire highway ramps.

When you connect the TomTom GO 930 to your Bluetooth phone or PC (with TomTom HOME), you can automatically receive corrections made by others, and send your own corrections to the community.

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I tried it out on a local street that mysteriously ended in the middle, and when I told the unit to process map corrections "made by some", the street was correctly displayed. TomTom HOME downloaded over 5000 map corrections to my device.

To me, this has to be one of the most powerful features on the GO 930; it doesn’t matter how snazzy your media player is, or how great your voice recognition is, without good maps you still won’t get from A to B.

Online services

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Since the TomTom GO 930 can connect to the Internet using your Bluetooth enabled phone, you can remotely access several sources of information.

The online services are fuel prices, weather, TomTom Buddies and several TomTom update features (maps, POI’s, voices, GPS Quick Fix and color schemes).

TomTom Buddies

 

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This feature is so impressive that it deserves its own section.

TomTom Buddies allows you to add fellow TomTom users to your unit, and track where they are. You are always in complete control of this feature, and you can hide your current location with just a few screen presses. Of course, a feature like this is great if you have kids, or if you operate multiple vehicles in a fleet.

Unfortunately I didn’t have a second TomTom unit at my disposal to test this feature.

Music and Media

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The multimedia options are actually quite useful; there is even support for audio books and reading documents on the device. With the optional iPod cable you can control your iPod directly from the TomTom and send the audio through the sources I listed above. The coolest feature (in my opinion) is that the Bluetooth remote control can operate the media player. If you connect the TomTom to your stereo and purchase the iPod cable, then you have an amazing little media setup in your car.

Help me!

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The "help me" feature really impressed me. I had expected the same stuff as most GPS units offer (a simple "you are here" screen). But the TomTom unit actually goes way beyond that offering everything from a first aid guide (in 12 languages), an automotive repair guide (also in several languages), a country guide with the local rules of the road, maximum speed and which side of the road to drive on.

There is also a comprehensive "drive to help" and "walk to help" section which can guide you to the closest police station, gas station, pharmacy, dentist and hospital.

It’s clear that TomTom put a lot of effort into this feature, as a driver or pedestrian I’d feel much more confident knowing I have access to this kind of information.

TomTom QuickGPSfix

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If you have ever taken your GPS unit on a trip, you’ll know that the initial "fix" for a new GPS location can take up to 20 minutes. TomTom solved that problem with QuickGPSfix. This feature downloads the upcoming locations of GPS satellites using your phone, and uses that data to get a much faster "fix". When I took the unit on a trip (several hundred miles away) I got a GPS fix in under 20 seconds.

TomTom safety features

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The GO 930 has several smart safety features built in; it will warn you when you arrive in a new country where they drive on the wrong/right side of the road. It can also turn off the display when you go to fast, or warn you if you are driving too fast. It can even warn you to slow down around schools or places of worship.

TomTom HOME

TomTom HOME is the desktop application that communicates with the GO 930. It allows for map updates as well as assisting in loading things like new voices, point of interest files and even has an option for making a backup of everything on the device. The application is extremely easy to use and really does make using the device much easier. As I showed in part 1, the GO 930 comes complete with a home docking base, so as soon as you plug it in, you are ready to use TomTom HOME.

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Final thoughts…

As I said in the beginning of the article; the TomTom has tons of features, but you never feel lost, or stuck in the menus. Everything is presented in a neat and efficient way. Unlike some units I’ve used in the past, the TomTom is extremely fast. You can zoom through menus, or enter an address without the horrible delay found on some other brands.

The feature set is impressive; there really isn’t much missing. What I would like to see is some kind of interface with an online search engine. Even though you have a data connection, you can still only use it for a few features, and search is not one of them.

The next (and probably biggest) disappointment is the Bluetooth support. My last TomTom unit was the GO300, back in 2005, and I’m surprised to see that TomTom haven’t changed much with regards to Bluetooth since then. Here are just a few of the flaws:

  • It only supports the Bluetooth "Dial-Up Networking protocol". Microsoft removed this from most Windows PDA’s last year, replacing it with the new "Personal Area Network" protocol. The result is that anyone with a recent Windows powered PDA can’t use the Bluetooth data portion of the TomTom. There are some "hacks" available that turn the dial-up networking portion on, but most users won’t be comfortable installing files from an unknown source on their phone.
  • The Bluetooth setup menu tries to help you by listing the country, followed by the network, followed by a list of known configurations; but these configurations are only listed as "I, II, III, IV, V". For T-mobile, they list 4 different configurations, and none of them work, forcing you to manually setup the connection. How many of you actually know the GPRS APN you are on? Or what the correct dial string is for your connection?

It is entirely possible that you never get your phone working with the TomTom unit. Once you do get your phone setup, it functions fine, but I would have preferred a built in RDS/TMC traffic receiver. TomTom sell this as an additional accessory for the GO 930, but it costs an additional $129.95 (or $50 more with the TomTom GO 930T.

Other than my 2 complaints (Bluetooth and the poor windshield mount), my conclusion is simple; the TomTom GO 930 is the best portable GPS unit I have ever tested.

The TomTom GO 930 has a retail price of $499, which may seem on the high side, but once you forget about all the budget GPS units, and take a closer look at the features being offered, you understand that you really do get value for money.

You can learn more about the TomTom GO 930 and their other units here. The GO 930 can be purchased though one of their many retailers, online and in store.

In the next part of the review, I’ll give you a brief look at the actual guidance of the TomTom GO 930, but I can already reveal that it won’t disappoint.

  1. Boomerang said,

    Excellent job!!! Did I miss it in the part 1 review about how quick it is at re-routing if you miss a turn?

    Thanks for sharing the magic!

    Best,

    Andy

  2. scottc said,

    Hi Boomerang; part one only shows the hardware, I’m halfway through writing part 3 which will actually show the unit in action, and will look closer at things like rerouting.

  3. Orphius said,

    I saw in some blogs, people are facing sponteneous reboot of 930. Can you make any comment or suggest any fix on that?

    I am planning to buy 930 T but this rebooting issue is holding me back
    Thanks

  4. scottc said,

    I’ve used it for over 50 hours non stop now, without any reboots or crashes.

    And I’ve been in every single menu option of the device, used every single feature, so if there were a reboot issue, I would have found it by now.

  5. Orphius said,

    Sorry, I should give you url also. Here is one example. This guy is comparing nuvi780 and go 930 and driving about 8000 miles! (he is in vacation).

    http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=110142&whichpage=2

    In page 7 he concluded, [...All my reboots have always been while connected. Using it without power, the 930 has worked perfectly. I have changed the car adapter and the TMC receiver and the problem persists. I noticed yesterday that it rebooted at various times like redrawing the map after a turn, when giving instructions, or just traveling down the road. No pattern that I can figure out.

    Today I used the 920 in the car and just turned the 930 on and let it sit in a tray in the armrest. The 930 worked fine until the battery got low and it shut off. This makes me wonder if it isn't the cables , could it be the HEAT of the unit being in the front window of the vehicle. We have reboot problems with it in the window and powered but not when it isn't in the window and is not powered.] INTERESTING OBSERVATION.

    I also found this issue from some other user but at this moment cant recall which forum.

    Thanks for quick reply.

  6. John said,

    For the reboots, I’ve been refreshing the maps whenever the reboots become a problem and that seems to reduce the reboot frequency for a while.

    The biggest problem that I have is the HOV lanes, initially it did not ask me whether I wanted to route via HOV lanes or not but when I updated the maps it would ask if I wished to avoid HOV lanes, however this preference is not considered on subsequent reroutes due to traffic conditions or missed turns resulting in the TT930 mysteriously directing me back to the HOV entrances. It had me circling the NW transit center three times by various routes.

    Another problem that I have is volume, the volume of the instructions is quite loud and satisfactory, the music is quieter and often I wind up cranking the stereo volume excessively to hear the music but most annoying is that the handsfree phone mode is barely audible even with the volume cranked all the way.

    The audio is also prong to hanging if a call comes in while you are in a speech dialog session with the TomTom. Not that you could do much with the incoming call as it will be barely audible.

    So far, most of the POI’s in my neighborhood are on the exact opposite side of the freeway from where they actually are, moving them as a mapshare correction seems to disassociate the POI from it’s phone number and address. The “Manage POI” function does not allow you to select from all POI categories but basically only from the categories you’ve created or downloaded to the unit hence you cannot edit the phone number back to a restaurant whose map location you’ve corrected.

    The re-routes are fast, to the point that it’ll be directing you to a HOV entrance well before you realize what had happened.

    The IQ routes and the traffic updates have been very effective except when it tries to route me onto HOV lanes but I think the quirky interface indicates serious design problems with the software.

  7. Wong said,

    It seems that the IQ routes is not as smart as it should be (or make it choose the more stupid route). The reboot problem will hold me off. I think the routing and stability is the major function of any GPS.

  8. hatchoo said,

    SHAME on TomTom. They DO NOT honour the 30 day map guarantee. They do NOT tell you that downloading any update prevents you from downloading any further update even within your 30 day guarentee. This is outrageous. Stay away from TomToms.

  9. Indiana Pete said,

    A fundamental flaw that was just mentioned in passing is the poor windshield mount. This negates all of the warm fuzzy GPS benefits if the darned thing cannot be reliably installed. If the reboot issue is widespread this could be the debacle that puts Tom tom out of business. Their stock is seriously down at this time and with their inept support and service they are in danger of self-destructing!

  10. sm said,

    I think the rebooting issue has only got to do with some defective units, I’m sure TomTom would be happy to exchange those.

    On the other hand, I’ve “hacked” the 930 firmware onto my 920 (100% full functionality) and it had never rebooted. I drive a lot in the UK in towns and motorways and it never happened.

  11. sm said,

    With regards to the windshield mount, if you fix the mount before you put the device up, and make sure you hold and press the middle with a bit of force, then it should stay sucked in firmly. And then put the device on. I’ve done this 100% times without fail, and I did not need to wet it too. Try it.

  12. William said,

    GO 930 Fantastic…? Well, here are some of my considerations. On a trip from southern Sweden (Gothenburg) to northern Sweden (Hundsjö, Björnsjö socken, Ångermanland) I made some notes:

    I’m missing some basic features that every GPS I have used in the past 15 years have been equipped with:
    *) Max speed memory
    *) Trip distance travelled
    *) Average speed for trip
    *) Moving average for trip
    *) Track of distance travelled
    *) and much more…
    -Theese where features I thought where basic standard for GPS receivers—

    Speed camera warning is pretty poor:
    *) It warns you for cameras in opposite directions. Thus, 50% of all warnings is false ones.
    *) It warns to late. You have to take down speed by service brakes even at low over speeding, = fuel penalty, instead of coasting the vehicle at fuel cut off.
    *) Warning to late for speed cams is especially annoying while overtaking. In the middle of a overtaking, if the speed cam varning goes off, you have to panic brake in order to avoid this nuiscance.

    The units choice of road is somethimes very strange:
    *) Up in the north, in order to have me to avoid 1km (very good indeed) gravel road the unit redirect me a on 50km detour on very poor asphalt road.
    *) If I switch the unit from “finding fastest” to “finding shortest” trip, the GO 930 really finds the “shortest” trip. It finds the real djungle roads and paths. These are paths that not even a 4wd off-road vehicle would be able to cross, you would need a half track vehicle at the least…
    To comparison, my 6 year old Garmin GPS V makes much better road choices (while at 100 times slower to compute, but still!)

    The unit might be phenomenal in many respects, especially in fast finding adresses in crowded cities. It has a lot of bells and whistles, beeing able to connect the cell phone to the mp3-player to the bluetooth to the car stereo to -etc. Though, when in less crowded areas, travelling in a motor vehicle, you need something else. On foot, in the woods, you are much better suited with a good old paper map and a compass.

  13. Tom said,

    I have to chime in with a couple of things…

    First…at one point the reviewer described the display as clear and bright even in direct sunlight. This is simply untrue. My jaw dropped when I read that. Every other review, and my own 3 weeks of using it, will confirm that this is a MAJOR DRAWBACK of the 930. The screen is *not* bright and clear in sunlight. It’s dim, and washed out. Sunglasses on? Even worse. I have a Garmin Streetpilot I got for free 2 years ago that has a brighter, clearer screen. The display is gorgeous in the shade, unfortunately it’s rarely shady directly under my car’s windshield.

    Next…battery life. In a word: lousy. Advertised as 5 hours? Perhaps if you are driving at night at minimum screen brightness, volume all the way off, bluetooth off, FM transmitter off, and have it set to shut off the screen between instructions. Then maybe. But under normal use? an hour…maybe? The problem is that it’s not simple to toggle those settings – each is buried within a byzantine menu structure with far too many choices. At any rate – it should not advertise 5 hours. No way, no how.

    (I’m only focusing on the negative, because the author has certainly covered the positive).
    Finding POIs. Buggy. If you search for something with “Any POI category” chances are it won’t find anything. You have to specify the category. This may not seem like a big deal…but it’s a couple extra touches on the screen (and probably taking your eyes off the road) – and it’s not optimal if you know the name of what you’re looking for. I’m looking for “Joe’s Widgets”…why do I have to drill down and make a guess about what category TomTom thinks is the right one for widgets? If you don’t specify the category, you can type “Joe’s Widgets” or “joe” or “widgets” and you’ll get the same result: No POIs Found!

    A rep at TomTom told me that this is normal behavior. That you have to specify the category. I asked what the Search Any POI category feature was for…and he speculated that perhaps they included that because they hope to someday implement it. This is either wrong, or lame. By the way…if you’re looking for a gym, looking under “sports center” which to me sounds more like a soccer field or an basketball arena, etc.

    The text-to-speech is simply horrible. No joke, it’s far worse than the old Speak-n-Spell toy from 30 years ago. Even words like state names are mangled beyond recognition. Furthermore, the speech pattern is jacked – all the words are run together like one long word. Add to that the fact that the individual words themselves are mangled, when you string them together too closely it comes out sounding like someone trying to speak while puking.

    Too bad too – it’s a gorgeous device. I like the way it renders maps – even showing things like roads that pass under bridges, so you can see you’re going to drive under and not over it.

    I’m probably going to return it.

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