This evening I decided to check out my closest AT&T corporate store. The first indication something was wrong was the total calm and serenity inside. In the store were 9 reps and myself. People have either given up on the prospect of scoring an iPhone tonight, or they are just too tired to leave the house in this 90 degree weather.
Of course, they were out of iPhones, but when pressed how long it would take to get one, the guy acted pretty weird. At first he told me it would be 5–7 business days.
Then when I let him know I wanted 4 new lines (I bluffed), he let slip that he’d have more tomorrow morning. Of course, I dug even deeper asking what time they’d be delivered. And then he screwed up; he told me they already had them in the back, but that he couldn’t sell them yet.
Seems like Apple and AT&T took lessons at the “Bestbuy school for artificial Wii shortages”. Sleazy.
Update: The Boy Genius Report already reported on this: AT&T stores are getting daily allotments, so most stores will indeed already have their Saturday iPhones in stock today, with the Sunday ones arriving tomorrow. Still a pretty poor way of doing business.To tell customers TODAY that they are out of stock and that they need to order now and wait a week but then go ahead and sell them tomorrow to other customers is just pathetic.
FWIW; he says that AT&T stores will be getting between 20 and 150 iPhones, with most Apple stores receiving at least 2000!
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7 Responses
mogon
July 11th, 2008 at 6:58 pm
1What do you know. My local store doesn’t have any more (although had “a bunch” this morning), and won’t be getting any for about 30 days.
But I can come by and “direct order” one to have it in 7 days.
I smell something fishlike.
Oliver
July 11th, 2008 at 10:02 pm
2Also reported here:
http://www.crunchgear.com/2008/07/11/apple-and-att-in-cahoots-over-fake-iphone-shortage/
Makes you wonder how those people who walked away with their rain checks today will feel tomorrow…
Stupid!
will at&t stores be getting re stocked tommarow with iphone 3g's? - iPhone Forums at ModMyiFone.com - iPhone | iPod Touch, news, apps, themes.
July 11th, 2008 at 11:41 pm
3[...] Originally Posted by zsuns I asked the at&t phone peopleeeeee and they said "they dont know". if not tommarow then when? It’s not a bug, it’s a feature: * AT&T stores playing nasty with their iPhone 3G inventory…*by*TravelTechTalk [...]
scottc
July 12th, 2008 at 1:14 pm
4@Oliver; I wouldn’t feel stupid, I’d feel ripped off.
Corey
July 12th, 2008 at 4:07 pm
5Well it sounds more like an AT&T issue becuase the two apple stores near me are not playing those games just the AT&T stores are. Remember they are two different companies Apple does not have control over how they sell their stock
scottc
July 12th, 2008 at 7:29 pm
6Actually, Apple apparently DOES control the inventory and the way they are supposed to sell them. I chatted with a different AT&T store today, and once again they were doing pre-sales for pickup next week, as their daily inventory is gone. Tomorrow morning they will have a fresh batch of phones.
It seems quite unfair to the AT&T stores that they only get 50-100 iPhones, while the Apple store 2 miles away has over 10,000…
mogon
July 14th, 2008 at 2:27 am
7At my local ATT store today, the very knowledgeable rep (sometimes you get one ) said that Apple doesn’t tell them how many phones will be sent to them on a given day. They know when they show up.
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