6

Nov

by: scottc

Several sites are reporting on a new JD Powers report claiming the iPhone is the best business smartphone choice.

My initial reaction was of course “huh?”.

Then when I read the actual report, I noticed the articles played a little fast and loose with the results. The iPhone has been rated the highest in customer satisfaction.

Well of course it is the highest rated in that segment. I mean, it’s an iPod. The iPhone does games and multimedia better than any other smartphone, so if your boss is nice enough to invest in the iPhone, it only makes sense that you’ll be satisfied with it. To me, that does not make it the BEST business smartphone, as that honor still belongs to the Blackberry (in my opinion).

It’s like saying the Sony PSP is the highest rated Skype phone.

Source: JD Power smartphone satisfaction report

2 Comments Tags:

  1. mhh said,

    Blackberry? Really? I was expecting that surely E90 or E71 would get the credit for best business smartphone.

  2. Ben said,

    My company’s an ActiveSync shop – they ditched BES about 3 years ago. Since August, our choices have been the iPhone 3G, Treo 750, and Blackjack II. No one I know has opted for anything other than the iPhone, even though we have to pay $100/$200 out of pocket for it (8/16GB).

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